Academic literature on the topic 'Fishbone diagrams'

This diploma thesis deals with application of quality tools in production plant. Theoretical part deal with history of quality, current situation in quality management and describe some of quality tools. In practical part will be applied some of described quality tools. Some of them are already implemented in production but only partially and they are not used in full for more flexible and efficient production. Conclusions and results of this diploma thesis should prove that if we are using these tools in full, we can decrease extra cost in production.

Dissertação de Mestrado em Engenharia Informática apresentada à Faculdade de Ciências e Tecnologia<br>Este relatório de mestrado, dissertação sob o tema “Transition Design – Shared Online Canvas”, tem por objetivo apresentar o trabalho realizado, ao longo do ano letivo 2019/2020, no âmbito da unidade curricular de estágio, integrada no mestrado de Engenharia Informática da Faculdade de Ciências e Tecnologia da Universidade de Coimbra. Através do estudo efetuado ao longo dos primeiros três meses fez-se uma síntese sobre os conceitos-chave relacionados com a temática do Design de transição, Design participativo e suas relações com media dinâmicos interativos. Essa investigação decorreu, principalmente, da necessidade de desenvolver uma plataforma computacional que, através de ferramentas web, permitisse a partilha de posições entre “stakeholders”, em tempo real, utilizando “canvas”. O projeto desenvolvido, visa suportar processos de Transition Design, utilizando uma plataforma informática de colaboração, permitindo que um conjunto de utilizadores possam desenhar soluções que respondam às necessidades de mudança ou inovação social. Com o objetivo de desenvolver um protótipo para o propósito anteriormente descrito, facilitando processos colaborativos, fez-se um primeiro levantamento dos requisitos e das especificações do projeto. A conceção da ferramenta web desenvolvida implicou também o desenho das interfaces com o utilizador, necessárias para acomodar os canvas delineados para o design de transição. Para garantir a interligação entre o frontend de utilizador e o backend do servidor, e respetiva base de dados, projetou-se uma arquitetura adequada ao respetivo suporte de dados. Como o sistema precisava de ser cooperativo, e o desenvolvimento duma plataforma desse tipo envolveria muito tempo e elevada complexidade, utilizou-se uma forma inovadora de alcançar este objectivo através de substratos web (webstrates), que permitem criar uma interface distribuída e cooperativa, aproveitando potencialidades dos media dinâmicos existentes na web. Dessa forma, utilizando dois servidores, um servidor web e um servidor de “webstrates” implementou-se a plataforma de canvas partilhados para Transition Design, de uso cooperativo, partilhado e na web, que agora se apresenta.A plataforma desenvolvida, nas suas funcionalidades, permite a credenciação e o login dos utilizadores, a definição e consulta de projetos, o lançamento de temas e objetivos em cada projeto, e a criação de diagramas associadas a cada projeto, além de permitir um blog de discussão entre os participantes em cada projeto. Os canvas que são possíveis associar aos projetos são: wicked problem diagrams, fishbone diagrams, future vision, spatio-temporal matrices, e stakeholder perspective maps. A plataforma tem por principal objetivo, permitir a discussão de ideias e o desenho de soluções através da cooperação entre stakeholders envolvidos no projeto de transição.<br>This master's dissertation report, under the theme “Transition Design - Shared Online Canvas”, aims to present the work carried out, during the academic year 2019/2020, within the scope of the internship curricular unit, integrated in the Master of Informatics Engineering of the Faculty of Science and Technology of the University of Coimbra.Through a study carried out over the first three months, a synthesis was made about the key concepts related to the theme of Transitional Design, Participatory Design and its relations with dynamic interactive media. This investigation resulted mainly from the need to develop a computational platform that, through shared web tools, would allow sharing positions between stakeholders, using canvas. The developed project aims to support Transition Design processes, allowing to design solutions that would respond of change and social innovation needs.In order to develop a prototype, with the aim previously described, and facilitating collaborative processes, the requirements and specification of the project were initially surveyed. For the conception of this web tool, the user interfaces were also designed, necessary to accommodate the canvas outlined to the transition design. An architecture was designed to guarantee the interconnection between the user frontend and the server backend and the respective data support database. As the system needed to be cooperative, and given that there is not enough time and resources to develop a platform of such complexity, an innovative way was used to do it through web substrates (webstrates), which allows a distributed and cooperative way, taking advantage of potentialities of dynamic web media. Thus, using two servers, a web server and a webstrate server, the Transition Design platform was implemented, offering shared canvas for Transition Design, for cooperative use, shared on web.The developed platform, in its functionalities, allows the accreditation and login of users, the definition or consultation of projects, the launching of themes and objectives in each project, and the creation of canvas associated with each project, and in addition, allow a blog of discussion between project participants. The canvas that can be associated with the projects are: wicked problema diagrams, fishbone diagrams, future visions, spatio-temporal matrices, and stakeholder perspective maps. The main objective of the platform is to allow the discussion of ideas and the cooperative design of solutions between stakeholders.

Dissertação de Mestrado em Engenharia Informática<br>The need for computer supported collaboration has grown over the last years and made collaboration processes an important factor within organizations. This trend has resulted in the development of a variety of tools and technologies to support the various forms of collaboration. Many collaborative processes, e.g. strategy building, scenario analysis, root cause analysis and requirements engineering, require various collaboration support tools. Within these synchronous collaborative applications to create, evaluate, elaborate, discuss, and revise graphical models, e.g. data flow, fishbone and brainstorming diagrams, play an important role. Currently, the necessary tools are not integrated and flexible enough to support such processes. In this thesis, we present a synchronous collaborative brainstorming diagram editor that is integrated in a flexible group support system. By this our approach goes beyond the current state of the art as we can be seamlessly integrated with other collaboration support tools such as text-based brainstorming or voting.<br>A necessidade de colaboração suportada por computador tem crescido nos últimos anos e fez dos processos colaborativos um factor importante dentro das organizações. Esta tendência resultou no desenvolvimento de uma variedade de ferramentas e tecnologias para apoiar as diversas formas de colaboração. Muitos processos colaborativos (por exemplo, análise estratégica, cenários de causa ou engenharia de requisitos), exigem o suporte de várias ferramentas de colaboração. Dentro destas aplicações colaborativas síncronas para criar, avaliar, elaborar, discutir e rever modelos gráficos destacam-se dois diagramas de fluxo de dados (data flow), diagrama “espinha de peixe” (fishbone diagrams) e brainstorming, desempenham um papel importante. Atualmente, as ferramentas necessárias não estão integradas e flexíveis o suficiente para suportar tais processos. Nesta dissertação, apresentamos um editor síncrono de diagramas de colaboração de brainstorming, integrado num sistema de apoio a grupos (GSS) flexível para este efeito. Assim, esta abordagem vai além do nosso estado da arte atual, uma vez que pode ser perfeitamente integrado com outras ferramentas de colaboração, tais como brainstorming baseado em texto ou sistemas de votação.

<p>The internal and external challenges construction companies face such as variability, low productivity, inefficient processes, waste, uncertainties, risks, fragmentation, adversarial contractual relationships, competition, and those resulting from internal and external challenges such as cost overruns and delays negatively affect company performance and profitability. Though research publications abound, these challenges persist, which indicates that the following gaps exist. Lean construction, process improvement, and performance improvement research have been conducted wherein improvement principles, and best practices are used to ameliorate performance issues, but several knowledge gaps exist. Few companies use these improvement principles and best practices. For those companies applying improvements, there is no established link between these improvements and performance/profitability to guide companies. Further, even when companies use improvement principles and best practices, they apply only one or two, whereas an integrated application of these improvement principles and best practices would be more effective. The other gap the author identified is the lack of strategic tools that construction companies can use to improve and manage their profitability. This thesis tried to fill the knowledge gap, at least partially, by developing a two-part excellence model for profitability improvement of construction companies. The excellence model lays out strategies that would enable companies to overcome the challenges and improve their profitability. The excellence model also gives an iterative and recursive continuous improvement model and flowchart to improve the profitability of construction companies. The researcher used high impact principles, guidelines, and concepts from the literature on organizational effectiveness, critical success factors, strategic company profitability growth enablers, process improvement, and process maturity models, performance improvement, and organizational excellence guidelines to develop the two-part excellence model.</p> <p>The author also translated the two-part excellence model into the diagnostic tool and Decision Support System (DSS) by use of process diagrams, fishbone diagrams, root cause analysis, and use of improvement principles, countermeasures and best practices at the most granular (lowest intervention) levels to do away with root causes of poor performance. The author developed the diagnostic tool and Decision Support System (DSS) in Access 2016 to serve as a strategic tool to improve and manage the profitability of construction companies. The researcher used improvement principles, and best practices from scientific and practitioner literature to develop company and project process flow diagrams, and fishbone (cause and effect) diagrams for company, department, employee, interactions and project performance for the profitability improvement, which are the engines of the diagnostic tool and DSS. The diagnostic tool and DSS use continuous improvement cycles iteratively and recursively to improve the profitability of construction companies from the current net profit of 2-3 percent to a higher value.</p>