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Journal articles on the topic 'PayTechs'
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Błach, Joanna, and Monika Klimontowicz. "The Determinants of PayTech’s Success in the Mobile Payment Market—The Case of BLIK." Journal of Risk and Financial Management 14, no. 9 (2021): 422. http://dx.doi.org/10.3390/jrfm14090422.
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FinTech and its interaction with banking is widely discussed today as a new phenomenon notwithstanding the relationship between technology and financial services is not a new topic. Most of the research focuses on innovations and determinants of their adoptions including among other innovations in the payment system. The studies dedicated directly to PayTechs as a special kind of a FinTech entity and its market activity are a relatively new field of research. This paper aims to fill this gap. The multidimensional character of this exploratory research causes the necessity to apply various research methods, including both inductive and deductive methods, together with comparative analysis. The theoretical analysis conducted in the paper for defining PayTechs from the perspective of business model and market behavior was based on an in-depth literature review. In this section, the inductive method and comparative analysis were mostly applied. The empirical part of the paper includes the analysis of quantitative data published by the National Bank of Poland (NBP), Central Statistical Office (GUS), and Bank for International Settlements (BIS). The subject of the case is the Polish Payment Standard referred to as BLIK implemented in Poland in 2015 for mobile payments. The BLIK diffusion is measured by the number of entrants and acceptants as well as the scope of transactions while the adoption by the number of customers using BLIK in everyday transactions. The results present the market behavior of BLIK as an open business model and the key success factors of BLIK adoption and diffusion and the determinants for further open payment innovations’ development. The newly developed definition of PayTechs, the identification of the major components of the PayTech open business model, as well as the indication of the key success factors of adoption and diffusion of m-payments, constitute the original contribution of the paper.
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Gorzala, Jeannette. "PayTechs im Open Banking." Zeitschrift für das gesamte Bank- und Börsenwesen 68, no. 1 (2020): 46. http://dx.doi.org/10.47782/oeba202001004601.
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Gorzala, Jeannette. "PayTechs im Open Banking." Zeitschrift für das gesamte Bank- und Börsenwesen 68, no. 1 (2020): 46. http://dx.doi.org/10.47782/oeba202001004601.
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EL, MAAROUFI Soraya Hajar, MOHAMED BOUAZIZ SI, ZOUHAIR EDDEKKAR, FATIMA-ZAHRA OUMOURI, and FATIMA EL GAREH. "A Comprehensive Literature Review on the Role of PayTechs as Pivotal Drivers in the Digital Transformation of Inclusive Financial Systems in Morocco: Implications for Economic Accessibility and Technological Innovation." International Journal of Science and Social Science Research 3, no. 1 (2025): 137–47. https://doi.org/10.5281/zenodo.15438752.
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Digitalization plays a crucial role in today’s world, especially with the rise of Fintechs within the financial ecosystem. Mobile money has been instrumental in advancing financial inclusion, particularly in sub-Saharan Africa. PayTechs, which focus on payment technologies and solutions, serve as a key driver of change by providing underserved populations, particularly in rural areas, with access to essential financial services. This research aims to explore the potential positive relationship between the development of PayTechs and the growth of financial inclusion in Morocco. A comprehensive literature review will be conducted, covering the emergence of PayTechs, their history, various definitions, and the different perspectives surrounding them.
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Huterska, Agnieszka Anna. "Payment Innovations Offered by Banks and PayTechs – Which of Them Better Meet Consumer Needs?" Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia 58, no. 5 (2024): 21–45. https://doi.org/10.17951/h.2024.58.5.21-45.
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Theoretical background: The motivation behind research into perceptions of the quality of payment services provided by banks and PayTech companies was the observed increasing competition between banks and FinTech players resulting from technological (cryptography, decentralised finance) and regulatory (PSD2) changes. Purpose of the article: The aim of this article is to assess how demographic and socio-economic characteristics, as well as cultural backgrounds influence consumers’ perceptions of the quality of services provided by both banks and non-bank payment services providers. Research methods: The study used the results of a survey carried out under National Science Centre grant No. 2017/26/E/HS4/00858. It was conducted using the CAWI method among internet users from 22 European countries between July and August 2020, with a sample size of 5,504 respondents. In the paper, 4,879 responses were included due to some people omitting non obligatory questions. Quality variables models were also used to assess the impact of consumer characteristics on the evaluation of the quality of services provided. Main findings: The analysis carried out shows that for 41.1% of the respondents banks were better as providers of in-store mobile payments and for as many as 58.9% as providers of online payments. The research also allowed the author to assess how consumer characteristics such as age, gender, level of education, level of income, and country of residence affect their perception of the quality of payment services provided by the entities in question. The characteristic that most strongly influenced respondents’ opinion that there are companies that can provide them with better payment solutions than those offered by banks is age. This opinion was most often expressed by respondents under the age of 34. The results of the research indicate that banks need to compete more intensively with PayTech companies for young customers if they want to remain competitive.
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Król, Patryk Janusz, and Tomasz Starzycki. "PayTech jako segment płatności bezgotówkowych w Polsce – stan i perspektywy rozwoju." Journal of Finance and Financial Law 3, no. 43 (2024): 41–60. http://dx.doi.org/10.18778/2391-6478.3.43.03.
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Cel artykułu. Artykuł ma na celu przedstawienie stanu rozwoju sektora PayTech w Polsce oraz analizę perspektyw jego rozwoju. Autorzy badają, czy polski sektor PayTech jest wystarczająco rozwinięty, aby rozszerzyć się na całą Unię Europejską, identyfikując także alternatywne kierunki rozwoju i przeszkody w ekspansji polskich systemów płatniczych, głównie systemu BLIK. Metoda badawcza. Metodologia artykułu opiera się na analizie literatury przedmiotu, głównie w oparciu o badania dostępne w bazie Google Scholar. Autorzy wykorzystują prace badaczy oraz instytucji finansowych, aby przedstawić obraz sektora PayTech w Polsce. Przegląd literatury obejmuje również raporty i analizy NBP oraz opinie ekspertów z dziedziny finansów i technologii. Wyniki badań. Sektor PayTech w Polsce ma duży potencjał rozwojowy, z uwagi na rosnącą liczbę płatności elektronicznych i planowaną ekspansję systemu BLIK na inne kraje. Nowe technologie, takie jak blockchain, przynoszą znaczące korzyści dla sektora PayTech, w tym decentralizację danych i zwiększone bezpieczeństwo transakcji. Dyrektywa PSD2 otworzyła rynek finansowy dla sektora FinTech, co może zwiększyć innowacyjność sektora PayTech i podnieść jego konkurencyjność. Systemy płatności w Polsce, takie jak BLIK, stanowią konkurencję dla tradycyjnych banków, a także mogą mieć potencjał ponadnarodowy. Wzrost popularności płatności bezgotówkowych w Polsce jest efektem pandemii COVID-19 oraz rosnących kosztów korzystania z gotówki.
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Mohd Sollehudin Shuib, Mohd Adib Abd Muin, Mohamad Naimi Mohd Noor, Mohd Taqiuddin Mohamad, and Nuruul Hidayah Mansor. "Digital Payment Transactions: Islamic Finance Perspective." Journal of Advanced Research in Applied Sciences and Engineering Technology 36, no. 2 (2023): 12–20. http://dx.doi.org/10.37934/araset.36.2.1220.
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This paper provides an in-depth analysis of the implementation of Islamic finance contract (akad) in digital payment and payment technology (paytech) transactions. With the rise of fintech, digital payment has become a crucial component of the financial industry. However, implementing muamalat contracts in paytech poses challenges related to unclear contracts, the relationship between parties, and security. The primary objective of this study is to identify the various types of online payment transactions and suggest alternative solutions to the Shariah issues that arise. To achieve this, the study adopts a qualitative methodology, which involves conducting library research and interviews with e-payment providers. The findings of the study shed light on several factors concerning Shariah issues and differences in the implementation of e-payment products and contracts. The paper aims to address the gap in previous literature by providing comprehensive insights into the implementation of Shariah-compliant paytech transactions. The study recognizes the importance of refining the modus operandi of payment transactions when using new technology and ensuring compliance with Shariah principles in Islamic finance and banking. By doing so, the study contributes to the development of the Islamic finance industry, which is currently experiencing a surge in demand for Shariah-compliant financial products and services.
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Gajo, Marianne. "PayTech-Anbieter Nexi und SIA wollen sich zusammenschließen." Die Aktiengesellschaft 65, no. 23 (2020): r348. http://dx.doi.org/10.9785/ag-2020-652307.
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Czechowska, Iwona Dorota, and Marta Paduszyńska. "Digital Banking Performance on the Example of PayTech Solutions: Polish Perspective." Procedia Computer Science 246 (2024): 1770–79. http://dx.doi.org/10.1016/j.procs.2024.09.679.
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Maitra, Debasish, and Parijat Upadhyay. "Fostering Rural Financial Services through Technology: The Case of FINO PayTech." Asian Case Research Journal 21, no. 01 (2017): 81–117. http://dx.doi.org/10.1142/s0218927517500031.
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The case depicts a situation faced by a company in the business of financial inclusion services. FINO PayTech Limited (popularly known as FINO) was the first mover in the blue ocean of financial inclusion business in India. It is quoted as the world’s largest banking agent manager. Formed in Mumbai in 2006 with the mission to solve problem of financial exclusion, FINO entered the market riding on the biometric smartcard and hand held devices technology and had since grown exponentially. It served more than 64 million end customers all across India adding average of one million new customers to the formal financial system every month. FINO’s uniqueness came from factors such as diversified product offering (which ranges from savings, credit, payment services, remittances, insurance, financial literacy, and so on), a robust technology, a dedicated channel of bandhus (banking correspondents/agents) and mature processes. The top leadership envisaged that FINO could not remain limited to savings and withdrawals activity if it had to reach many more million customers. The credit and micro insurance services had to be provided at the doorstep of the people and only then could FINO possibly project itself as a multi-product delivery company and that’s the challenge management was encountering when scaling up in a constrained regulatory framework.
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Leroy, Iryna, Iryna Zolotaryova, and Serhii Semenov. "Impact of Critical Infrastructure Cyber Security on the Sustainable Development of Smart Cities: Insights from Internal Specialists and External Information Security Auditors." Sustainability 17, no. 3 (2025): 1188. https://doi.org/10.3390/su17031188.
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This study aims to describe and assess the impact of critical infrastructure (CI) cybersecurity issues on the sustainable development of smart cities. This study highlights the integration of PayTech systems into the broader CI landscape, highlighting their impact on maintaining economic stability and ensuring the smooth operation of city services. Key companies within smart regions, particularly those operating in the payment industries, are essential to maintaining the functionality of critical services. These companies facilitate the processing of services provided to citizens, enabling access to vital municipal services. As key players in the PayTech and online e-commerce sectors, they form a crucial part of modern critical infrastructure, operating within an ever-evolving digital environment. This study examines the recovery processes employed after cyberattacks, focusing on the differing perspectives of internal and external professionals. It identifies significant differences in the perceptions of recovery strategies among internal stakeholders, such as investor relations (IR) teams, reputation management (RM) experts, and Chief Information Security Officers (CISOs), who represent critical infrastructure companies. Additionally, it explores the roles of external auditors, who provide impartial emergency support and perform specialized recovery tasks. Importantly, this study underscores the current attitudes toward future information security strategies and their influence on the financial recovery and reputation of reliable companies following cyber incidents. This research contributes to the existing knowledge by shedding light on the perspectives of both a company’s internal and external specialists involved in the recovery process and cyber resilience strategies in critical infrastructure sectors.
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Kiran, V. Usha, and Nida Suleman. "ANALYSIS OF TRENDS AND SEGMENTS OF FINTECH IN INDIA." INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN COMMERCE, MANAGEMENT & SOCIAL SCIENCE 07, no. 03(I) (2024): 59–72. http://dx.doi.org/10.62823/7.3(i).6752.
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The Financial Services industry has undergone significant disruption from FinTech over the past decade, driven by advancements in automation, data science, AI/ML, smartphones, and telecommunications. FinTechs are reshaping the sector by usurping traditional business models and collaborating with established institutions to expand market reach. In India, FinTech encompasses diverse segments, including PayTech, LendTech, InsurTech, WealthTech, and RegTech, each leveraging technology to enhance services such as payments, lending, insurance, wealth management, and regulatory compliance. The rapid growth and innovation in these areas reflect the industry's shift towards digital-native solutions and collaborative advancements.
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Polasik, Michał, Agnieszka Huterska, Rehan Iftikhar, and Štěpán Mikula. "The impact of Payment Services Directive 2 on the PayTech sector development in Europe." Journal of Economic Behavior & Organization 178 (October 2020): 385–401. http://dx.doi.org/10.1016/j.jebo.2020.07.010.
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SELVAKUMAR, DR S., and R. ISWARYA. "FINANCIAL PERFORMANCE OF FINO PAYMENT BANK." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 01 (2024): 1–13. http://dx.doi.org/10.55041/ijsrem27934.
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Our Bank was incorporated as ‘Fino Fintech Foundation’ pursuant to a certificate of incorporation dated June 23, 2007, issued by Registrar of Companies, Maharashtra at Mumbai. Pursuant to surrender of our license under section 8 of Companies Act, 2013, our name was changed to ‘Fino Fintech Private Limited’ and a fresh certificate of incorporation dated December 15, 2015 was issued by Registrar of Companies, Maharashtra at Mumbai. Thereafter, pursuant to the conversion of our Bank to a public limited company, the name of our Bank was changed to ‘Fino Fintech Limited’, and a fresh certificate of incorporation dated February 3, 2017 was issued to our Bank by the Registrar of Companies, Maharashtra at Mumbai. Our Promoter, Fino PayTech Limited, was granted an in-principle approval to establish payments bank (“Payments Bank”), by the RBI, pursuant to its letter dated September 7, 2015. Subsequently, our Bank received the final approval of the RBI to carry on the business as a Payments Bank on March 30, 2017. Pursuant to receipt of approval by RBI, the name of our Bank was changed to ‘Fino Payments Bank Limited’ and a fresh certificate of incorporation dated April 4, 2017 was issued by Registrar of Companies, Maharashtra at Mumbai.
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Piersiala, Luiza, and Judyta Kabus. "The choice of payment method in online stores depending on demographic characteristics." Journal of Modern Science 53, no. 4 (2023): 557–77. http://dx.doi.org/10.13166/jms/177175.
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ObjectivesThe subject of consideration in this article is to determine differences in the form of payment on the Internet depending on selected characteristics of respondents.Material and methodsThe main research problem in this aspect was to answer the question: What types of payment instruments are used in distance transactions depending on gender, place of residence and age? The time scope of the analysis covers the period from October 2022 to February 2023. The basic research method was the CAPI method, based on a questionnaire. In order to verify the hypotheses, statistical analyzes were carried out using the IBM SPSS Statistics 26 package. It was used to analyze basic descriptive statistics together with the Shapiro-Wilk test for normality of distributions of quantitative variables. The study involved 399 people, which is a relatively small sample, so the Mann-Whitney test was an appropriate choice. The Mann-Whitney test was used to compare two independent samples in terms of their distribution. Sample 1 was women and sample 2 was men.ResultsThe Mann-Whitney test showed that the distribution of favorite payment methods among women and men is different. This means that women and men prefer different payment methods. Both women and men prefer to pay cash for online purchases. For women, the second most popular non-cash payment method is cards, and for men - bank transfer. Other non-cash methods, such as direct debit, voucher, loyalty points or PayPal, are less popular among both groups.ConclusionsThis study contributes to existing research by offering an analysis of data on Polish consumers' payment methods. The part of the article indicates possible directions of development of the PayTech sector throughout the world and in Poland specifically.
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Khanin, Igor H., and Yevhen O. Sopin. "General Tendencies in the Development of the Electronic Payment Services Market and the Problems of Ensuring the Economic Efficiency of Their Provision." PROBLEMS OF ECONOMY 2, no. 52 (2022): 175–83. http://dx.doi.org/10.32983/2222-0712-2022-2-175-183.
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In the context of the evolvement of the digital economy, the use of digital technologies in the financial sector (FinTech) and for the purposes of payment (PayTech) is increasing. The global market of electronic payment services (EPS) is developing intensively, which actualizes the problems of its effectiveness. The aim of the study is: to determine the general tendencies in the development of the EPS market and the main problems of ensuring the economic efficiency of their provision. The study is based on an analytical frame that defined the analysis blocks and the sequence of material. Statistical, structural, functional, institutional, logical-historical analyses were used. The publication demonstrates the positive global dynamics of the EPS market development in close connection with the development of e-commerce. Structural trends in the development of the EPS market are distinguished. The specifics are defined and features of the functioning of this market are substantiated; attention is focused on the specificity of the EPS market in the EU and its elements. The peculiarities of formation of EPS market regulation systems, including in the EU, are shown. It is emphasized on the development of the EPS market in Ukraine and its integration into the international space. Strategies for the provision of EPS, types of strategies for expanding the activities of enterprises-providers of these services and the stage of their growth are singled out. The definition of problems of efficiency of EPS provision covers: adaptation to regulatory requirements, competitiveness (determinants defined), risk management, innovation activities (varieties of innovations defined), creation of payment ecosystems. The results have theoretical value, can be used in the practical activities of EPS providers, in the State regulation of this market and by the entrepreneurs interested in startups. In the future, it is planned to allocate the directions of increasing the level of economic efficiency of EPS provision, which will contribute to the development of the digital economy and cause positive social effects.
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Khanin, I. H., and Y. O. Sopin. "Electronic Payment Systems: Operation Peculiarities and Economic Efficiency Assessment." PROBLEMS OF ECONOMY 4, no. 50 (2021): 173–80. http://dx.doi.org/10.32983/2222-0712-2021-4-173-180.
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The PayTech sector, which is transforming payment methods, has become one of FinTech's largest segments. Electronic payment systems (EPS) are developing actively and acquiring certain specific features, which are important for their creation and refinement. The achievement and maintenance of the EPS economic efficiency is the fundamental prerequisite for their sustainable development, which fact is especially important for payment services providers. The article is aimed at clarifying the nature and structure of EPS, and singling out the features of their functioning and the basis for assessing their economic efficiency. The impact of the electronic payment development on the quality of goods-money relations and economic exchange is analyzed, and the process of forming a new payment mechanism in the markets is described. The most common payment methods in the B2B and B2C segments are considered, namely the automated clearing house, cash, checks, credit card, debit card, commercial credit card, and contactless payments. The essence and features of the electronic payment systems classification are specified. It is substantiated that they form the development basis for various FinTech areas. The functions of electronic payment systems are analyzed, and based on these functions the systems are considered as part of the payment infrastructure (functions of service, transfer, information, control, information and protection, organization). The main elements of an electronic payment system, the main blocks responsible for its functional implementation, and services for non-cash electronic payments are analyzed. The emergence of the electronic payment services market is substantiated. The roles of the new participants in this market are defined, which are the payment processor and payment gateway. The technological model of an electronic payment transaction is presented, which is transaction data processing and subsequent data exchange between the participants of this transaction within the payment system. The necessity of creating a new legal framework on payment services provision is substantiated. The issues and bases of the economic efficiency assessment in the field of electronic payment services are considered.
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Sopin, Ye O. "IMPROVING THE QUALITY OF RISK MANAGEMENT AS A PREREQUISITE FOR EFFECTIVE PROVISION OF ELECTRONIC PAYMENT SERVICES." Proceedings of Scientific Works of Cherkasy State Technological University Series Economic Sciences, no. 64 (April 20, 2022): 97–104. http://dx.doi.org/10.24025/2306-4420.64.2022.256082.
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In recent years, the use of information technology in the field of financial services is expanding, which transforms the ways of their provision and consumption. FinTech is developing rapidly, forming a powerful sector of the digital economy. Much attention focuses on digitalization and the provision of electronic payment services, which is important for the development of all types of e-business. One of the main conditions for their effective provision is risk management, improving the quality of which is becoming an urgent scientific and practical task. This is the basis for the improvement of electronic payment systems and payment ecosystems in the digital environment.
 The purpose of the article is to identify areas and practical proposals for improving the quality of risk management as a prerequisite for effective provision of electronic payment services. The importance of risk management for the enterprise-provider of electronic payment services is substantiated, taking into account the basic principles of their provision and importance in the payment infrastructure. The content and direction of improving the quality of risk management, its potential in improving the efficiency of providing electronic payment services for decision-making, reducing losses, optimizing costs and ensuring stable operation of the enterprise are explained. The understanding of the essence and subject of risk management in the field of electronic payment services and its industry characteristics is specified. Characteristics and properties that indicate the quality of risk management are explained. The goals, tasks and features of risk management at the enterprise that is the provider of electronic payment services are determined. The methodological bases of risk management at the enterprise providing electronic payment services are revealed, including strategic bases, objects, principles, types, kinds, elements, approaches, key processes and methods of risk management.
 A frame that defines the stages, nature and content of risk management components is proposed, namely: risk identification; risk monitoring and control; risk analysis and assessment; development and implementation of measures in order to minimize or eliminate risks; analysis of results and evaluation of the effectiveness of risk management measures. Practical recommendations for improving each of the components have been developed. The internal and external aspects of risk management are described. The bases of formation and directions of improvement of the risk management system at the enterprise-provider of electronic payment services within the procedural, intellectual, program-technological block are determined. PayTech risk insurance is clarified. The expediency of innovations to improve RegTech in the context of risk management is substantiated.
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Khanin, Igor, Volodimir Bilozubenko, and Yevhen Sopin. "IMPROVING THE LEVEL OF ECONOMIC EFFECTIVENESS OF ELECTRONIC PAYMENT SERVICES IN A GLOBAL DIGITAL ECONOMY." Baltic Journal of Economic Studies 8, no. 1 (2022): 148–58. http://dx.doi.org/10.30525/2256-0742/2022-8-1-148-158.
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Digitalization ensured a revolutionary change in the ways of delivering and consuming financial services, in particular payment services. One of the key prerequisites for the sustainable operation and development of e-payment systems is the achievement of a high level of effectiveness of e-payment services (EPS), which occurs in the global context of building a digital economy. The goal of the research is to develop the conceptual framework and identify the key areas for improving the economic effectiveness of e-payment services in a global digital economy. The theoretical framework of the research includes: the best practices in the sphere of digital technology, digitalization and digital transformations; a concept of digital economy, determining its structure, technological “core” and contours, and functional features. An enhanced role of the Internet as a general economic infrastructure, being the key for the global quality of digital economy, has been taken into consideration. The methodology of the research is based on an evolutionary approach and includes: historical, systemic and structural, functional, and comparative analysis. The results of the research are represented by a number of theoretical, conceptual and practical provisions. Above all, the essence of FinTech was clarified and the key areas of its development were identified; the crucial importance of the problem of economic effectiveness for this sphere of digital technology was substantiated. The paper identified the essence and specific features of PayTech, which transformed the ways to carry out payment transactions and provide the respective services. The purpose and key components of e-payment systems were clarified as well as the specific features to ensure EPS in various aspects. The attention was drawn to the issues of effective EPS in terms of the provider (related to ensuring mass retail payments using Internet and mobile technologies). Taking into consideration different description models of payment operation, the emphasis was laid on the technological model and functionality of e-payment systems, which demonstrated an integrated approach to achieving the high quality and effectiveness of EPS. Taking into account the external and internal prerequisites to accomplish this, the following strategic areas for improving the economic effectiveness of EPS were identified: 1) enhancing the risk management quality; 2) innovation development; 3) development of the ecosystem of EPS delivery. Every area was clarified in terms of its critical importance, relation to strategic management and marketing, which enables to advance the methodology of creating new e-payment systems or improve the existing ones. Practical recommendations on the intensification of e-payment systems include: governmental support activities for EPS providers; proposals on enhancing the innovative function of regulatory “sandboxes” and expanding the use of the technologies which ensure the compliance with regulatory standards (SupTech and RegTech). Value/originality: the paper specified and identified the focus areas and activities to improve the economic effectiveness of EPS delivery, which is of strategic importance in the global digital economy, being of particular value for future studies.
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Albort-Morant, Gema, Ana Irimia-Diéguez, Mahmoud Yasin, and Francisco Liebana-Cabanillas. "Social influence or religiosity? New factors determining the adoption of Paytech services in Islamic countries." International Journal of Islamic and Middle Eastern Finance and Management, January 14, 2025. https://doi.org/10.1108/imefm-01-2024-0011.
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Purpose This study aims to identify the factors that may account for the intention to use Paytech services within an Islamic context. The authors propose an expanded version of the Technology Acceptance Model (TAM), which includes religiosity (R) and social influence (SI), to develop a causal-predictive analysis. Design/methodology/approach The research model and hypotheses were assessed using partial least square-structured equation modeling on data collected from 531 potential Paytech users. Findings The results reveal that religiosity has a more significant direct effect on the intention to use Paytech services than on actual use, while social influence has a more significant direct effect on use than on the intention to use Paytech services. Research limitations/implications Cultural differences within the Middle East and North Africa region could influence the acceptance and usage of the new Paytech services. Practical implications The valuable insights gained from this study can help Fintech managers, financial institutions and developers of new financial services design effective strategies to encourage user adoption of Paytech services. Companies could prioritize implementing word-of-mouth marketing initiatives to encourage early adopters to recommend the service. Social implications The Paytech services would enable access to financial services for the entire Muslim population regardless of their location, gender or age, thereby fostering financial inclusion. Originality/value To the best of the authors’ knowledge, this study is the first to explore the intention to use Paytech services in two Islamic countries: Saudi Arabia and Palestine. From a theoretical perspective, this work contributes to the academic literature by analyzing the mediating effects of two external variables, religiosity and social influence.
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Irimia-Diéguez, Ana, Gema Albort-Morant, Maria Dolores Oliver-Alfonso, and Shakir Ullah. "Predicting the intention to use Paytech services by Islamic banking users." International Journal of Islamic and Middle Eastern Finance and Management, May 29, 2023. http://dx.doi.org/10.1108/imefm-07-2022-0298.
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Purpose This study aims to identify the factors that could explain the intention to use Paytech services within an Islamic banking context. The authors use an extended version of the technology acceptance model to develop a causal–predictive analysis. Design/methodology/approach The research model and hypotheses were tested by applying partial least square-structured equation modeling to data collected from 214 users of Islamic banking in Saudi Arabia. Findings The results show that perceived trust has a highly significant direct effect on the intention to use Islamic Paytech services, whereas perceived risk has a significant indirect effect on IU. Research limitations/implications Internet banking behavior may not be static. In technology acceptance, during the various phases from introduction to the maturity phase, the respondent’s perceptions tend to change Practical implications From the point of view of Fintech services providers, the knowledge of the factors fostering the adoption of Fintech services would allow an international expansion without the inconvenience of establishing offices or companies in countries whose legislation does not favor the operations carried out by Islamic banks. Social implications These digital payment services would allow access to financial services to the entire Muslim population regardless of their location (Islamic and non-Islamic nations) and will also reach out to the next generation of young Muslims as a majority are “digital natives” ready for digital Islamic financial solutions. Originality/value This study is the first to explore the intention to use Paytech services by Islamic banking users in Saudi Arabia. From a theoretical perspective, this work contributes to the academic literature by analyzing the intention to use Paytech services in an Islamic banking context. On the practical front, the study identifies the crucial factors that industry players can use to design their Paytech applications and services to increase financial inclusion in Saudi Arabia and other countries with similar cultures as well as to design an international expansion without the inconvenience of establishing offices or companies in countries whose legislation does not favor the operations carried out by Islamic banks.
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Perea-Khalifi, David, Ana I. Irimia-Diéguez, and Pedro Palos-Sánchez. "Exploring the determinants of the user experience in P2P payment systems in Spain: a text mining approach." Financial Innovation 10, no. 1 (2024). http://dx.doi.org/10.1186/s40854-023-00496-0.
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Abstract Purpose This study aims to identify which determinants are responsible for impacting the user experience of three peer-to-peer (P2P) payment services in the Spanish market. Design/methodology/approach A sample of all online reviews (n = 16,048) published in Google Play of three paytech apps—Bizum, Twyp, and Verse—was analyzed using text mining and sentiment analysis. Findings A holistic interpretation of the seed terms included in each aspect allowed to label them based on the preferences expressed by paytech app users in their reviews. Six latent aspects were identified: ease of use, usefulness, perceived value, performance expectancy, perceived quality, and user experience. In addition, the results of the analysis suggest a positivity bias in the online reviews of fintech P2P app users. Our results also show that online reviews of apps associated with banks or financial institutions, such as Bizum (to a greater extent) or Twyp, show more negative emotions, whereas independent apps (Verse) show more positive emotions. Moreover, the most critical users are those of unidentified gender, while women remain in a more neutral position, and men tend to express their opinions more positively regarding P2P payment apps. Practical implications Paytech providers should analyze the problems faced by users immediately after an encounter. By applying text mining analysis, service providers can gain efficiency in understanding user sentiments and emotions without tedious and time-consuming reviews. Originality/value This is a pioneering study on peer-to-peer (P2P) mobile payment systems from the user’s perspective because it investigates the emotions and sentiments that users convey through bank reviews.
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Maitra, Debasish, Parijat Upadhyay, and Jatinder Handoo. "Rural Financial Inclusion Through Technology Based Business Correspondent Model: A Case of Fino Paytech Ltd." SSRN Electronic Journal, 2013. http://dx.doi.org/10.2139/ssrn.2325000.
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Mohammed, Eddaou. "L'éclosion des entreprises innovantes en Paytechau Maroc : Une exploration des facteurs clés de l'innovation des applications de paiement mobile destinée aux Digital Wallets." May 1, 2022. https://doi.org/10.5281/zenodo.14719762.
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