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Books on the topic 'Service feedback'

Author: Grafiati

Published: 30 May 2022

Last updated: 31 July 2025

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1

Eric, Phillips-Beaudan, and Canadian Centre for Management Development., eds. Upward feedback in the public service. Canadian Centre for Management Development, 1994.

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2

Atlidakis, Evangelos. Structure and Feedback in Cloud Service API Fuzzing. [publisher not identified], 2021.

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3

Cada, Beth. Coaching for service and success: A guide to performance feedback. Southern Ontario Library Service, 2003.

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4

Bank, World, ed. Closing the feedback loop: Can technology bridge the accountability gap? The World Bank, 2014.

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5

Barlow, Janelle. A complaint is a gift: Using customer feedback as a strategic tool. Berrett-Koehler Publishers, 1996.

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6

Barlow, Janelle. A complaint is a gift: Using customer feedback as a strategic tool. Berrett-Koehler Publishers, 1996.

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7

Mark, Wolery, Holcombe Ariane, and Educational Resources Information Center (U.S.), eds. Instructive feedback: Increasing opportunities for learning through the addition of incidental information. Early Childhood Intervention Program, Dept. of Psychiatry, Allegheny-Singer Research Institute, 1991.

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8

Allen, R. C. S. Steps towards the development of a consumer feedback mechanism in a service for adults with learning difficulties. UMIST, 1993.

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9

Räsänen, Johanna. Worship reform: Feedback on the service reform carried out in the Evangelical Lutheran Church of Finland in the 1990s. Research Institute of the Evangelical Lutheran Church of Finland, 1999.

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10

Council, Edinburgh (Scotland) City, NHS Lothian, and Onecity, eds. Onecity and health public meeting, 23 June 2001, Scottish Health Service Centre, Western General Hospital, Edinburgh, 6.30-9.15pm: Report and workshop feedback. [s.n.], 2001.

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11

Ovretveit, John. A peer review process for developing service quality: A process for enabling a staff group to evaluate and improve the service which they provide, and to devise a system to give themselves routine feedback about their performance. 3rd ed. s.n.], 1988.

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12

Manitoba. Dept. of Government Services. Government services' client survey feedback report. s.n., 1987.

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13

United States. Government Accountability Office. Tax administration: Opportunities to improve compliance decisions and service to taxpayers through enhancements to appeals' feedback project : report to the Chairman and Ranking Minority Member, Committee on Finance, U.S. Senate. GAO, 2006.

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14

Deichmann, Uwe. Are you satisfied?: Citizen feedback and delivery of urban services. World Bank, 2003.

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15

Rob, Leiper, and Field Vida, eds. Counting for something in mental health services: Effective user feedback. Avebury, 1993.

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16

Watkins, Kari Edison, Yanzhi Xu, Susan Bregman, and Kathryn Coffel. Use of Web-Based Rider Feedback to Improve Public Transit Services. Transportation Research Board, 2015. http://dx.doi.org/10.17226/22134.

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17

Simpson, Carl. Academic advising at Western: Some feedback from alumni. Office of Institutional Assessment and Testing, Western Washington University, 1993.

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18

Barlow, Janelle. A complaint is a gift: Using customer feedback as a strategic tool. Berrett-Koehler Publishers, 1996.

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19

Florida. Dept. of Juvenile Justice. Bureau of Data and Research., ed. Data and research production: Feedback from the field. The Dept., 1997.

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20

United States. Environmental Protection Agency. Hearing the voice of the customer: Customer feedback and customer satisfaction measurement guidelines. U.S. Environmental Protection Agency, Office of Policy, 1999.

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21

Geary, John. Improving the quality of customer service with a relational database: The theoretical and practical issues involved in the design and implementation of a relational database in a manufacturing company : the database is to be used to record customer feedback and to assist the promotion of quality awareness among employees. The Author], 1998.

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22

Crossing Bridges Between the Adult, Child and Adolescent Mental Health and Child Care Services (Seminar) (2000 Hillsborough, Northern Ireland). Feedback from the Crossing Bridges Between the Adult, Child and Adolescent Mental Health and Child Care Services multi-disciplinary seminar on 26th June 2000. SHSSB], 2000.

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23

MM, Mikelson Publisher. Car Service Guest Book: Car Service Visitors Book, Customer Feedback, Visitors Book for Compliments and Feedback. Independently Published, 2021.

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24

Bhatnagar, Vandana, Nidhi Batra, and Kanak Tiwari. Mainstreaming Citizen Feedback on Service Delivery using ICTs. World Bank, New Delhi, 2017. http://dx.doi.org/10.1596/26270.

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25

M²ller, Claus, and Janelle Barlow. Complaint Is a Gift: Using Customer Feedback As a Strategic Tool. Berrett-Koehler Publishers, Incorporated, 1996.

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26

Post, David, Sanjay Agarwal, and Varsha Venugopal. Rapid Feedback : The Role of Community Scorecards in Improving Service Delivery. World Bank, Washington, DC, 2014. https://doi.org/10.1596/18975.

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27

Client/service provider perceptions of reference service outcomes in academic libraries: Effects of feedback and uncertainty. University Microfilms International, 1988.

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28

Clark, Shawn B., and Abbey S. Duggins. Using Quality Feedback to Guide Professional Learning: A Framework for Instructional Leaders. SAGE Publications, Incorporated, 2015.

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29

Clark, Shawn B., and Abbey S. Duggins. Using Quality Feedback to Guide Professional Learning: A Framework for Instructional Leaders. Corwin Press, 2015.

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30

Dann, Beverly, Christopher Dann, Tony Richardson, and Shirley O'Neill. Formative Assessment Practices for Pre-Service Teacher Practicum Feedback: Emerging Research and Opportunities. IGI Global, 2017.

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31

Richardson, David A. R. Microteaching and implementation feedback effects on teachers acquisition and maintenance of a complex teaching strategy. 1987.

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32

Business processes audit: Assessing end-user feedback on select public service delivery institutions : final report. Zambia Business Forum, 2008.

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33

Evans, Craig, Gavin Brookes, and Paul Baker. Language of Patient Feedback: A Corpus Linguistic Study of Online Health Communication. Taylor & Francis Group, 2022.

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34

Evans, Craig, Gavin Brookes, and Paul Baker. Language of Patient Feedback: A Corpus Linguistic Study of Online Health Communication. Taylor & Francis Group, 2019.

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35

Evans, Craig, Gavin Brookes, and Paul Baker. Language of Patient Feedback: A Corpus Linguistic Study of Online Health Communication. Taylor & Francis Group, 2019.

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36

Evans, Craig, Gavin Brookes, and Paul Baker. Language of Patient Feedback: A Corpus Linguistic Study of Online Health Communication. Taylor & Francis Group, 2019.

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37

Language of Patient Feedback: A Corpus Linguistic Study of Online Health Communication. Taylor & Francis Group, 2019.

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38

Hemmelgarn, Anthony L., and Charles Glisson. Results-oriented versus Process-oriented Human Service Organizations. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190455286.003.0010.

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This chapter explains the ARC principle of being results oriented versus process oriented. The results-oriented principle requires that human service organizations evaluate performance based on how much the well-being of clients improves. The principle addresses deficits in service caused by the conflicting priority of evaluating performance with process criteria such as the number of clients served, billable service hours, or the extent to which bureaucratic procedures such as the completion of paperwork are followed. Results-oriented organizations are described in detail, including case exam

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39

Rogers-Whitehead, Carrie. Serving Teens and Adults on the Autism Spectrum. ABC-CLIO, 2020. http://dx.doi.org/10.5040/9798216013105.

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Understand the unique needs of teens and adults with autism and how to adapt existing library programs to be more inclusive. Autism spectrum disorder is a lifelong condition, but programs and services are mostly for children. As this population ages and the number of adults receiving autism diagnoses grows, are public libraries serving this group? Serving Teens and Adults on the Autism Spectrum offers practical strategies for delivering better service to individuals with autism, from library programming to technology, collections, library volunteers, and the information desk. Relying on feedba

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40

Titus, Sharon Kay. The effect upon mental retardation facility employee job performance of defining client service job duties by specific behavioral parameters and providing written performance feedback. 1987.

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41

Planners, O. L. O. Visitors Guestbook: Yellow and Blue Guest Book - Memorial Service - Guest Book for Lake House - Address Contact Message Log Tracker Recorder Address Lines - Feedback Comments Ledger Business Record. Independently Published, 2020.

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42

Jones, Maria Ruth, and Florence Kondylis. Feedback Matters: Evidence from Agricultural Services. World Bank, Washington, DC, 2016. http://dx.doi.org/10.1596/1813-9450-7768.

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43

Frow. Study of the management of change being introduced by Mid Glamorgan family health service authority through the use of a feedback document on general practitioner referrals to consultants. SIHE, 1994.

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44

Jones, Maria, and Florence Kondylis. Does Feedback Matter?: Evidence from Agricultural Services. Elsevier, 2018. http://dx.doi.org/10.1596/29132.

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45

Publishing, Wynter Essentials. Guest Book : for Reviews, Comments, Feedback and Recommendations for Airbnb, Beach House, Vacation Home, Bed and Breakfast, Service Accommodation : Guest Book: Modern Minimalist Design 8. 25 X 6 121 Pages. Independently Published, 2022.

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46

Henman, Paul. Government and the Internet: Evolving Technologies, Enduring Research Themes. Edited by William H. Dutton. Oxford University Press, 2013. http://dx.doi.org/10.1093/oxfordhb/9780199589074.013.0014.

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This chapter addresses the research on governmental use of Internet and related digital information and communication technologies, a domain known as ‘e-Government’, and reviews the key concepts of e-Government. Next, it deals with the prehistory and evolution of Internet government, stressing the idea of developmental stages of online government and associated rankings. There is a progressive increase in e-Government sophistication. E-Government research in developing countries emphasises the very different economic, technological, and socio-cultural settings in which government operates, and

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47

HR Professionals Guide to Purchasing 360 Feedback Services. Independently Published, 2020.

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48

Blokdyk, Gerardus. Customer feedback management services: Complete Self-Assessment Guide. CreateSpace Independent Publishing Platform, 2018.

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49

Race, G. Lawrence. Feedback for Better Building Services Design (Application Guides). BSRIA, 1998.

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50

Araque, Juan Carlos, and Eugenia L. Weiss. Leadership with Impact. 2nd ed. Oxford University PressNew York, 2024. http://dx.doi.org/10.1093/oso/9780197753392.001.0001.

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Abstract Following the release of the initial edition of Leadership with Impact: Preparing Health and Human Service Practitioners in the Age of Innovation and Diversity, the authors have had the privilege of extensively instructing on these leadership concepts and observing the application of the IDDEA Leadership Framework in various organizational settings. Their experiences garnered from both classroom teachings and active participation in the National Executive Leadership and Fellowship Program in collaboration with the Substance Abuse and Mental Health Services Administration (SAMHSA) and

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