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Rouf, Muhammad. "IMPLEMENTASI TQM (TOTAL QUALITY MANAGEMENT) PADA LEMBAGA PENDIDIKAN." At-Tuhfah 7, no. 1 (September 13, 2018): 50–67. http://dx.doi.org/10.36840/jurnalstudikeislaman.v7i1.116.
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“School/madrasah as an educational institution is an institution that serves as an agent of change to solve the nation's problems. Therefore, in order to produce the quality of education, it is necessary to implement the concept of TQM (Total Quality Management) that in history has successfully led the business world in creating production quality best and can even exceed the satisfaction of customers standard. This study used a qualitative approach with methods of library research. The formulation of the problem involves understanding implementation of TQM, TQM in education, implementation of TQM principles in educational institutions, the pillars of TQM in educational institutions, measures the implementation of TQM in education and description of the failure in the implementation of TQM. The study results were obtained, among others; The first, implementation of total quality management (TQM) is an implementation or embodiment of a management concept that involves all components in the organization to jointly contribute to the organization's policies oriented to the improvement of product quality to customer satisfaction. Second, in educational institutions, implementation of TQM are used to improve administrative functions and operations, to manage the educational process as a whole, integrate TQM in the curriculum, the use of TQM in teaching methods in the classroom, the use of TQM for managing research and development activities. In addition, educators must be responsible for their duties proactively, they must develop a problem-solving process that makes sense and can identify and towards the main cause, capable of being the organization model and can measure what's working well and what is not, so that we will get a good system in institutional schools / madrasah. Third, in applying TQM, there are some principles that should be held, among others; focusing on consumers (users of educational services), broad involvement (teachers, staff, students, and community), their measurements, to understand education as a system, and their continuous improvement. Fourth, the five main pillars of TQM here are their products, relying on the process undertaken, the leader who moves in producing quality products, and a commitment among the leaders in the organization. Fifth, steps in implementing TQM in educational institutions include; the preparatory phase, the planning phase and the implementation phase. Sixth, the failure may occur in implementing TQM in educational institutions, if; there is a gap in the commitment of top management, one focus of attention, lack of adequate staff and support, relying solely training, the hope of obtaining results of a moment and force adopt a method that doesn’t comply with the requirement.”
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Dewi, Putu Yulia Angga, and Kadek Hengki Primayana. "PERANAN TOTAL QUALITY MANAGEMENT (TQM) DI SEKOLAH DASAR." Jurnal Penjaminan Mutu 5, no. 2 (September 11, 2019): 226. http://dx.doi.org/10.25078/jpm.v5i2.827.
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<em>Management of education by creating a conducive learning environment and successfully fulfilling commitments in fulfilling promises as educational leaders. The low quality of human resources is a fundamental problem that can hamper development and national economic development. Along with the advancement of knowledge and technology, the socio-cultural life, socio-economy is increasingly unacceptable to space and time. In order to build the quality of Indonesian people who are able to challenge it, clearly it requires human resources that can be relied upon in the face of competition. TQM is a quality management system that is related to continuous improvement in improving the quality of education from various aspects of sustainability. Educational quality that is acceptable from customer needs and satisfaction. The application of TQM in school organizations is carried out as an effort to improve the quality of education in schools, thereby improving the quality of schools by improving the quality of education of high quality. The implementation of a management system is always disrupted by balance. Two parties who are pro and contra arise, accept TQM and reject TQM. TQM's refusal because it affects changes in management, namely changing established values. With this pillar, it is expected to be able to help schools improve their educational processes. The implementation of integrated Quality Management in schools is inseparable from the efforts of the principal to provide assistance to the school.</em>
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Subiyantoro, Subiyantoro. "Strategi Kepemimpinan Pendidikan dalam Pengembangan MAN Propinsi DIY Perspektif Total Quality Management (TQM)." MANAGERIA: Jurnal Manajemen Pendidikan Islam 1, no. 2 (February 3, 2017): 169–94. http://dx.doi.org/10.14421/manageria.2016.12-02.
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To date, the management of educational empowerment particularly in madrasah (Islamic schools) is still struggling in finding its precise form. The madrasahs are commonly managed base on merely the managers’ personal experience, without proper scientific conception. This happens due to unhealthy condition in which the managers are repressed and burdened by complicated bureaucratic matters. On the other hand, they are also required to compete in ever growing critical society. The main purpose of this research is to obtain the description of the Islamic educational empowerment strategies based on the Total Quality Management perspective, particularly in light of the educational leadership toward the development of the Madrasah Aliyah Negeri (State Islamic Senior High Schools) in the Province of Yogyakarta. Three methods of data gathering are employed in this research, namely in depth interview, participant observation, and documentation. The results show that, in empowering the Madrasah Aliyah, the leaders 1) rely on personal experience obtained from previous workplace, either being teacher or school principal; 2) perceive comparative study involving educational stakeholders, such as school committee, supervisors, and educational staff at Province level, as an effective tool in developing the madrasahs; 3) attend trainings or workshops held by the ministry of education; and 4) read books related to managerial tasks. Overall, the Total Quality Management can be observed through continuous improvement, culture change, reversed organization, costumers-organization good relationship, focus on costumers and the quality of teaching-learning process.
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Sumiarti, Sumiarti. "APLIKASI TOTAL QUALITY MANAGEMENT (TQM) DI MADRASAH IBTIDAIYAH NEGERI (MIN) PURWOKERTO." Jurnal Penelitian Agama 18, no. 1 (May 25, 2017): 132–50. http://dx.doi.org/10.24090/jpa.v18i1.2017.pp132-150.
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Abstract : The Total Quality Management (TQM) application in MIN Purwokerto has met the TQM criteria, i.e. continuous improvement and concrete actions to make changes towards improving the quality of education As Sallis said that TQM application in education has characteristics: (1) Continuous improvement, (2) Kaizen, (3)Changing cultures, (4) The upside-down organization, (5) Keeping close to the customers, (6) Internal customers, (7) Internal Marketing, (8) Professionalism, (9) The Quality of Learning.
Keyword : Application, TQM, Islamic Elementary School.
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Wulogening, Hiyasintus Ile, and Agus Timan. "Implementasi Total Quality Management (TQM) dalam sistem manajemen perencanaan kepala sekolah." Jurnal Akuntabilitas Manajemen Pendidikan 8, no. 2 (September 28, 2020): 137–46. http://dx.doi.org/10.21831/jamp.v8i2.31282.
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Tujuan penelitian ini adalah menganalisis implementasi Total Quality Management (TQM) dalam sistem manajemen perencanaan kepala sekolah pada SMA Swasta Katolik. Penelitian ini menggunakan rancangan pendekatan kualitatif. Teknik pengumpulan data menggunakan teknik observasi, wawancara, dan studi dokumenter. Teknik analisis data yang digunakan meliputi reduksi data, penyajan data, menarik kesimpulan atau verifikasi data dan pengecekan keabsahan data menggunakan teknik triangulasi data. Temuan menunjukkan bahwa: 1.) Perencanaan program sekolah yang meliputi perumusan visi, misi, dan tujuan sekolah serta rencana kerja sekolah yang terdiri atas 12 program sudah dilaksanakan; 2.) Rencana kerja bidang pendidikan telah disusun sesuai tupoksi dan kewajiban tenaga pendidik dan tenaga kependidikan seperti tertera dalam dokumen pedoman sekolah dan struktur organisasi sekolah yang telah diprogramkan; 3.) Kepala sekolah telah melakukan pengawasan dan evaluasi terhadap seluruh proses kegiatan sesuai program kerja sekolah dan telah menyusun dokumen rencana pengembangan sekolah; dan 4.) Kepala sekolah bersama staf dan dewan guru telah membangun sistem informasi manajemen guna mendukung pengimplementasian budaya mutu dalam seluruh aspek baik fisik maupun nonfisik. AbstractThis research aims to analyze the Total Quality Management (TQM) Implementation in The Principal Planning Management System at Catholic Privat High School. This research uses a qualitative approach design. Data collection techniques using observation techniques, interviews, and documentary studies. Data analysis techniques include data reduction, data intercepting, concluding/verifications, and data validity checking using data triangulation techniques. The findings show that: 1.) School program planning includes the formulation of the school and school work plan's vision, mission, and goals consisting of 12 programs that have been implemented; 2.) The work plan for the education sector has been prepared in accordance with the duties and responsibilities of teaching staff and education staff, as stated in the school guidelines document and school organization structure that has been programmed; 3.) The school principal has supervised and evaluated all the activities of activities according to the school work program and has compiled a school development plan document; and 4.) The principal with the school staff and the teachers have developed an information management system to support the implementation of culture quality in all aspects, both physical and non-physical.
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Azainil, Azainil, Nurul Ulfa Apriliani, and Suandie Suandie. "Policy Evaluation Total Quality Management (TQM) School Applying International Organization for Standardization (ISO) in the City of Samarinda." Journal of Educational Review and Research 1, no. 1 (March 29, 2018): 25. http://dx.doi.org/10.26737/jerr.v1i1.506.
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<span class="ShortAbstract"><em><span>This policy evaluation research to find out the need, implementation and achievement result of TQM in Vocational High School applying ISO.This research is a policy evaluation research, with qualitative research method. Qualitative research method is a research method used to determine natural condition (naturalistic), where the researchers are as a key instrument, data technique in triangulation. Data analysis with inductive and more.This policy evaluation study examines the TQM policy documents required for schools implementing the ISO. The evaluation model uses the Context, Input, Process and Product (CIPP) model developed by Stuffebeam. Component Criteria. From the vision statement. The input components of the curriculum, financing, facilities and infrastructure, educators and educators as well as students, curriculum preparation process components, teaching materials, teaching and learning process and assessment, while product / output components of student satisfaction, student achievement and school performance implements TQM ISO.Research result. TQM ISO-based schools need to be implemented, both schools have the formulation of vision, mission, goals and restra. The input components of all schools have implemented the 2013 curriculum, discipline, sufficient facilities and infrastructure, educators and educators are in accordance with standards and there are standards of acceptance. The process component shows all teachers have been preparing syllabus, lesson plan and teaching materials, and teaching and learning process and assessment according to the standard. Existing Product / Outputs. Students, student achievement and achievement in applying ISO 9001-2008 well.Suggestions of these results are (1) improvements from the TQM ISO understanding for all stakeholders, (2) need also from the same language, and (3) improve the ISO-based TQM with commitment improvement, paradigm shift, mental attitude and organizing the guarantee system quality.</span></em></span>
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Marshall *, Jon C., Ruie J. Pritchard, and Betsey H. Gunderson. "The relation among school district health, total quality principles for school organization and student achievement1." School Leadership & Management 24, no. 2 (May 2004): 175–90. http://dx.doi.org/10.1080/1363243041000695813.
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Keshavarz, Mohsen, Seyed H. Khademi, Javad Mohamadipour, and Mehran Farajollahi. "Plan for Applying Total Quality Management in Education for Torbat Heydariyeh University of Medical Sciences." Journal of Educational and Psychological Studies [JEPS] 7, no. 4 (December 1, 2013): 480. http://dx.doi.org/10.24200/jeps.vol7iss4pp480-496.
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In this study, the appropriateness of existing quality standards and their use in practice in educational organizations were discussed. The study shows how the quality standard of TQM and QMTL and the possibility of their articulation to develop a holistic model can contribute to change this situation. The study alsoinvestigated whether this standard is an adequate basis for quality development in organizations. To implement a quality system in an educational organization, four main steps are necessary: context setting, model adaptation, model implementation/adoption, and quality development. Each step should be performed with a broad range of actors to raise awareness and consensus. To facilitate this process and to develop a quality system for an organization, the use of the holistic model for the description of quality approaches was recommended. Since the model is very generic, more research is necessary, especially to find specific solutions to different contexts of usage (e.g., for schools). Additionally, research has been initiated to analyze the differences and adaptation requirements for different countries and regions to include cultural aspects. Finally, a variety of tools is being developed to support this process, such as the initial choice of a quality approach or the choice of quality instruments. For the future, it can be expected that a variety of tools will be available to support this process and to integrate quality into a broad range of educational organizations.
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Belarmino, Teresita. "Mediating Role of Leadership Style on Organizational Culture and Total Quality Management." Abstract Proceedings International Scholars Conference 7, no. 1 (December 18, 2019): 1467–517. http://dx.doi.org/10.35974/isc.v7i1.966.
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Introduction: Scholars consider leadership style as a powerful tool for improving school managers’ commitment on total quality management (TQM), yet few studies have empirically examined the linkages on organizational culture, leadership styles, and TQM in tertiary institutions. This study determined the mediating role of leadership style on organizational culture and TQM.
Method: The researcher employed the descriptive correlational design to analyze the level of organizational culture, the extent of leadership style as mediating variable, the extent of TQM in education as perceived by the respondents, and the relationship between those variables among school managers. There were 295 school managers from 13 tertiary institutions in Asia who responded to the study.
Result: The results of the study showed that the respondents have very high practices of organizational traits of involvement, adaptability, consistency, and mission with an indirect effect on leadership style. The extent of the respondents’ TQM is high on the following dimensions: a process-systems approach, customer-supplier focus, consistent quality leadership, continuous improvement and self-evaluation .The extent of leadership styles in both transformational and transactional as practiced by managers is high. However, the organizational culture had no direct effect on TQM. Thus, leadership style fully mediates organizational culture and TQM. Further, the school managers are committed to TQM in education regardless of age, civil status, educational attainment, and years of experience. As a contribution to the mediating mechanism, the emerging model showed that transformational and transactional being the components of leadership styles have loadings of .89 and .49, respectively. This means that the respondents’ leadership style practices have corresponding weights of 64.49% of transformational and 35.51% of transactional leadership style to fully mediate on the relationship between organizational culture and TQM. This research therefore, indicates the significance of the mediating role of leadership style on organizational culture and TQM in tertiary institutions.
Discussion: The outcome of this study shall be utilized as basis for conducting seminar-workshops and training programs. The study will contribute to future research on other dimensions on OC, LS and moderating variables in relation to TQM.
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Hendartho, Dony. "ANALISIS IMPLEMENTASI SISTEM MANAJEMEN MUTU ISO 9001:2008 PADA SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA." Transparansi Jurnal Ilmiah Ilmu Administrasi 6, no. 2 (March 6, 2018): 124–38. http://dx.doi.org/10.31334/trans.v6i2.37.
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Implementation of Total Quality Management makes organization to maintain quality standards in all aspects of organization's business. Standard quality management system (QMS) that has been developed and suitable for education is ISO 9001, achievement of quality device that is expected to respond to the challenges of globalization by increasing the efficiency and effectiveness to satisfy stakeholders. Higher School of Administration Sciences of Mandala Indonesia (STIAMI) proved itself as a reliable organization that received the ISO 9001:2008 certificate issued by QS Zurich AG no. 7011 on April 19, 2011.This research aims are (1) To determine the implementation of Quality Managements System ISO 9001:2008 from the aspect of dokumentation, (2) To determine the implementation of Quality Managements System ISO 9001:2008 from the aspect of management responsibility and alternative implementation strategies for corrective action.The data used in the form of primary and secondary data, both from qualitative and quantitative. Processing of qualitative data using descriptive analysis is based on interviews with party organization consists of nine informen who master the Quality Management System and its implementation in STIAMI on the right target and can affect policy. The collected data is processed by the method of analytic hierarchy process AHP with Microsoft Excel 2010 software, version AHPcalc 12:08:13.The results of data processing show that the essential elements of QMS ISO 9001:2008 in STIAMI are Quality Management System (25.8 %), Responsibility Management (25 %), Product Realization (23.8%), Measurement, Analysis & Improvement (17 , 4 %) and Resource Management (8%); the most responsible actor is Top Management (51.4 %); goals to be achieved are the Quality Improvement Services (59.7 %), Improvement of Administration (31.2 %) and Reference (9.1 %); alternative measures such as Education and Training (1st priority), Monitoring and Evaluation (2nd priority) and Teamwork (3rd priority) Based on this research, it can be concluded that the implementation of QMS ISO 9001:2008 in STIAMI is going well.
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Pratama, Yoga Anjas. "Implementasi Manajemen Pembelajaran Karakter Berbasis Total Quality Management Di SMP Muhammadiyah 3 Yogyakarta." Nidhomul Haq : Jurnal Manajemen Pendidikan Islam 4, no. 1 (March 7, 2019): 1–22. http://dx.doi.org/10.31538/ndh.v4i1.184.
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Character learning based on Total Quality Management is the process, transfer, habituation, and formation of character values by educators to students, which are carried out based on the total quality management concept, namely: quality, customer satisfaction, continuous improvement, and overall in all organizational components. This research is qualitative descriptive field research which is background by the high level of juvenile delinquency or moral deviation as a result of the lack of cultivation of character values in students. Therefore, in this study, the author took the location of research at Muhammadiyah 3 Middle School in Yogyakarta, who apply total quality management based character learning. From the research carried out found things, as follows: (1) Muhammadiyah 3 Middle School Yogyakarta has instilled and applied character values (religious, nationalist, independent, and mutual cooperation) through school activities (2) Muhammadiyah 3 Middle School Yogyakarta has implemented the concept of Total Quality Management in character learning (3) Muhammadiyah Middle School 3 Yogyakarta has implemented the 2013 curriculum in the character learning process based on Total Quality Management, which is adjusted to the learning steps, although basically there are still many who need continuous improvement efforts.
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Nawelwa, Joyce, Chanda Sichinsambwe, and Bupe Getrude Mwanza. "An analysis of total quality management (TQM) practices in Zambian secondary schools." TQM Journal 27, no. 6 (October 12, 2015): 716–31. http://dx.doi.org/10.1108/tqm-06-2015-0080.
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Purpose – Total quality management (TQM) is a management approach that was established to seek sources of continuous motion of improvement to provide quality products and services to customers or clients. TQM promotes organizational effectiveness through promoting stakeholder satisfaction, pursuing continuous improvement and fostering proactive leadership. The purpose of this paper is to explore TQM practices in secondary schools. The researchers set objectives which were to identify the TQM principles being practiced in secondary schools, the extent to which these principles are practiced and finally to determine the factors that affect the practice of these principles. The paper includes findings from an exploratory study of TQM practices in Zambian secondary schools. Design/methodology/approach – The research employed a purposive and simple random sampling in order to collect data from 120 secondary school teachers from a total of 1,740 secondary school teachers in Lusaka district drawn from ten secondary schools which were stratified into five zones, namely, Lusaka Central, Chilenje, Mumuni, Chibolya and Chunga zones. Questionnaires and structured scheduled interviews were used to collect data for the research. The research was also anchored on the theoretical and conceptual framework where hypotheses were formed and tested. Findings – The research formed hypotheses based on the seven principles of TQM and this was also verified through the analysis of questionnaires and structured interviews conducted. From the analysis and interpretation of the results, the following was found. Teamwork principle was found to be practiced although most respondents did not know the extent to which it was been practiced. Continuous improvement and training are also principles which were explored and found to be practiced. For continuous improvement, most of the respondents indicated this to have been achieved through carrying out monthly tests and end of term examinations to measure the excellence in-service delivery, as for the training principle; this has been interwoven with the policy of the ministry in programmes aimed at training in-service teachers and anticipated teachers. For the commitment principle, there was commitment from management with a view to working together for pupil satisfaction. For the quality principle, it was found that, at 95 per cent confidence level the mission statement, the motto and the vision of the school depicted quality-related activities. The research also established that at 95 per cent confidence level, teachers were empowered to take direct action whenever action is likely to affect quality. Practical implications – First, the value of this research was to inform management on the need to employ strategies aimed at sensitization programmes before, during and after the programme has come to an end. Second, to promote work attitudes that should promote quality management in education for continuous improvement in pupil performance. Third, for TQM to create a platform among head teachers, teachers, pupils, parents and other stakeholders to work to everyone’s ultimate advantage. Originality/value – This research is original work as it has never been done before in Lusaka district.
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Salamun, Ade, and Maemunah Sa’diyah. "Perubahan Budaya dan Tinjauan Islam terhadap Manajemen Mutu Terpadu Pendidikan Islam di Pondok Pesantren Daar El Manshur." Reslaj : Religion Education Social Laa Roiba Journal 4, no. 1 (July 1, 2021): 49–61. http://dx.doi.org/10.47467/reslaj.v4i1.416.
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This study aims to provide an overview of the process of cultural change through total quality management in Islamic perspective carried out at Daar El Manshur Islamic Boarding School. The method of the study is qualitative method by using in-depth interview techniques with informants. This research was conducted at the Daar El Manshur Islamic Boarding School, Depok City, West Java. Data analysis was carried out using content analysis with the stages of reducing data, triangulating data, presenting data descriptively, and drawing conclusions/verification. The results showed that cultural change through total quality management at Daar El Manshur Islamic Boarding School was seen from 7 focuses. The focus of planning for Islamic boarding schools is still focused on current conditions. The focus of the organization is participatory by involving all individuals to improve the quality of education and to develop Islamic boarding schools. The focus of control is still in the form of monitoring and supervising each section based on the existing SOP. The focus of communication has been two-way communication. The focus of the decision is still reactive and not based on well planning even though decisions are made based on deliberation and consensus. The focus of functional management has not been fully integrated. The focus of quality management is still reactive because it is still in the stage of finding the best and most suitable method to be applied in Islamic boarding schools. Therefore, the process of cultural change at Daar El Manshur Islamic Boarding School has begun to occur.
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Martišauskienė, Dalia, and Kęstutis Trakšelys. "The Quality Management of Vocational Education and Training (VET) Process: Evaluation of Community." Pedagogika 136, no. 4 (December 20, 2019): 194–202. http://dx.doi.org/10.15823/p.2019.136.12.
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The article presents the process of vocational education and training (VET) quality, which is an actual theme in educational policy nowadays. A total of 628 survey participants (240 teachers, 340 students and 48 school heads) participated in the research. Three vocational education and training schools from each region of Lithuania (Marijampolė and Alytus, Utena, Panevėžys, Šiauliai, Telšiai and Tauragė, Klaipėda, Kaunas, Vilnius) were selected randomly. The quantitative study revealed, that the majority (78%) of educational providers (pedagogues (n = 240), school heads (n = 48) (81% and 66% respectively) perceive quality as continuous improvement of services. In addition, 52% of teachers and school leaders (62% and 48% respectively) describe quality as being fit for purpose, that is to say, how much the vocational training institution meets its goals and realizes the functions provided in legal acts. Defining the quality concept, 49% study participants (n = 628) emphasized the satisfaction of consumers’ needs and 28% – the importance of missing errors. However, only a small percentage of educational service providers (n = 288) involved in the study, perceive the quality as excellence and service exclusivity (21% respectively), although the same varied services are missed by both: pedagogues and users of services – students.Looking at the responses of school heads (n = 48), they would look much better compared to teachers (n = 240) and students (n = 340). Teachers’ and school heads’ attitudes towards quality management principles are different. Pedagogues, who usually understand their work as performing lessons, do not think that quality management principles are important for an organization and teaching process. The customer orientation is usually understood as the clarification of the customer’s needs and expectations, as well as the quality of service provided. School heads (n = 48) have highlighted this feature as the most important since many vocational education and training institutions work in a competitive environment, consequently, each learner is important, as well as meeting their needs and expectations is a necessary part of the quality management system.
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Azizah, Lailatul, and Silvia Witri. "Peningkatan Mutu Pendidikan melalui Penerapan Total Quality Management dalam Program Akreditasi Sekolah." Dawuh Guru: Jurnal Pendidikan MI/SD 1, no. 1 (February 25, 2021): 69–78. http://dx.doi.org/10.35878/guru.v1i1.263.
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Improving the quality of education is a problem that is still experienced by many educational institutions. To improve the quality of education, institutions need a system to help achieve quality education quality. So this study aims to analyze the application of Total Quality Management in the school accreditation program as an effort to improve the quality of education. This research is a literature study by taking data from several books and literature. This data collection technique uses documentation techniques and data analysis techniques using critical analysis which is interesting from several research documents. The results of this study indicate that improving the quality of education is carried out by implementing Total Quality Management. Total Quality Management is carried out by continuous improvement, determining quality standards, changing culture, changing organizations, maintaining relationships with customers and focusing on customer satisfaction. and have a commitment to change.
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JUFRI, Hamid AL, and Dwi PRIYONO. "ORGANIZATIONAL CLIMATE AND TEACHER PEDAGOGIC COMPETENCE ON QUALITY OF SERVICES IN SMP." JKP | Jurnal Kepemimpinan Pendidikan 1, no. 1 (December 5, 2018): 70–86. http://dx.doi.org/10.22236/jkpuhamka.v1i1.3429.
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This study aims to determine the influence of Organization Climate and Teacher Pedagogic Competence School Quality Service in Public Junior High School District Kembangan in West Jakarta.This study is descriptive in the entire population of teachers in Public Junior High School in West Jakarta District of New Kebayoran as many as 7 State Primary School with a number of teachers is 347, elected by proportional random sampling, the number of 186 teachers. Data was collected using a questionnaire to measure the Organization Climate, Teachers and Achievement Motivation Teacher on School Quality Service.The results showed that: first, there are positive Influence of Total Quality Management to Principal Teacher School Quality Service is acceptable, it can be determined by t test calculations in which th> tt (40.38> 1.66). And based on the calculation formula product moment correlation coefficient can be determined path coefficients (p31 = 0.272) at α = 0.05, that rh> rt (0.948 > 0.148) means that it can be said that there are positive effects of TQM Head Teacher School Quality Service, by r213 = coefficient of determination of 0.8986. This means that 89.89% of the variation of Teacher School Quality Service (X3) are affected by TQM Principal (X1). Second, there is a positive influence on Achievement Motivation Teacher Teacher School Quality Service is acceptable, it can be determined by t test calculations in which th> tt (73.92> 1.66). Third, there is a positive influence Principal Total Quality Management (X1) of the Teacher Achievement Motivation (X2) can be accepted, it can be determined by t test calculations in which th> tt (32.31 > 1.66).
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Wahyudhiana, Wahyudhiana. "Religious based education of Islamic elementary school, being competitive with market management strategies." MUDARRISA: Journal of Islamic Education 10, no. 1 (July 9, 2018): 1. http://dx.doi.org/10.18326/mdr.v10i1.1-24.
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Education is the foremost factor to escalate nation esteem, so all countries in the world are intense in developing education system to meet the more complexity of life. This research aims to find out the phenomena of educational institution managed as an industry or corporation in terms of positioning, management branding, management marketing, marketing strategy, promotion strategy, in order to achieve customer satisfaction by improving the education quality as intangible services from industrial perspective. The research context takes place in Islamic Elementary School, Madrasa Ibtidaiya Istiqomah (MII) Sambas Purbalingga as a religious based education with competitive and marketable market management strategies, and it has 1.329 students in 38 classes. This research belongs to qualitative descriptive in which the researcher actively involves in the location by interviewing the informants and taking documentation to support the research. The result shows that the school is excellent and prominent, professionally organized by the management of customer satisfaction orientation with management patterns and models: Total Quality Management, Madrasa Based Management and ISO Management (International Standard Organization). The principles of school marketing management focus on: 1) positioning, attaching in customer mind; 2) differentiation, different from conventional program and; 3) branding, maintaining the brand. Those are the attractiveness toward customers to enroll their children in this institution.
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Kakingo, Joy, and Chrispina Lekule. "Influence of Total Quality Management on Students’ Academic Achievement in Public Secondary schools in Ifakara Town Council." East African Journal of Education Studies 3, no. 1 (June 28, 2021): 158–71. http://dx.doi.org/10.37284/eajes.3.1.351.
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The issue of quality education has become one of the major concerns among government leaders, policymakers and various educational stakeholders. Yet, the application and usefulness of Total Quality Management (TQM) in public secondary schools in Tanzania has remained vague and at times problematic. This study examined the benefits of implementing TQM for the improvement of students’ academic achievement in public secondary schools. For the purpose of this study, Total Quality Management refers to a management approach in which the school's departments, resources and activities are deliberately organized to improve quality and achieve pre-determined educational goals. In conducting this study, a mixed research approach with the convergent parallel design was adopted. Data was collected through interviews and open-ended questionnaires involving 112 respondents from four public secondary schools in Ifakara Town Council, Morogoro, Tanzania. The findings indicate that TQM improves classroom instruction, contributes to employees’ continuous improvement and promotes teamwork among organization departments. Likewise, the findings indicate that TQM enhances good leadership and encourages goal setting in the organization which leads to students’ academic achievement. The paper concludes with recommendations on the interventions to be adopted as a means of promoting the effectual implementation of TQM in public secondary schools. Heads of schools as key implementers of TQM are encouraged by this study to utilize the available resources to promote quality services as well as establishing a model for TQM implementation for students’ academic achievement
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Winarsih, Sri. "Manajemen Dan Nilai Ekonomi Pendidikan Dasar Dalam Meningkatkan Mutu Pendidikan." LITERASI (Jurnal Ilmu Pendidikan) 4, no. 2 (November 14, 2016): 153. http://dx.doi.org/10.21927/literasi.2013.4(2).153-170.
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<p><em>Management is the all process for carrying out a job through someone else done by two or more people to achieve a state goal which has been determined. In other word, management is a means of managing the organization. Improving the quality of education need to continuous quality improvement which is a formula or approach should be one of the paradigms of school based management. Improvement of quality approach countinuely is expected to overcome the problem of education quality’s which is not only uses conventional approaches, but in need of an approach in order to optimize resources and fund. It is intended to achieve state objectives effectively, efficiently, creatively and innovatively. The directions approach to improving the quality of the school led to recognize and implement the total quality management. It is an integrated quality management undertaken by all levels of management and the institutional part of the system with the goal of providing outstanding service to customer. Then every school must optimize the management to improve the quality and economic value.<br /> Economic value of primary education can provide several benefits including, namely: social and economy benefits. </em></p><p><em> </em></p><p><strong><em>Keywords</em></strong><em>: Management, Economic Value of Primary Education Quality</em>.</p>
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Barnard, Janet. "Using Total Quality Principles in Business Courses: the Effect on Student Evaluations." Business Communication Quarterly 62, no. 2 (June 1999): 61–73. http://dx.doi.org/10.1177/108056999906200206.
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Total Quality Management (TQM) is an approach that encourages employees at all levels of an organization to make suggestions about how work should be done and to take an active role in improving processes. Although business organizations have applied TQM principles with considerable success, its use in higher education has been largely limited to administrative processes. Many teaching faculty in schools of business are uncomfortable with applying TQM principles to the class room, often because the idea of empowering students requires thinking differently about their potential for participation in planning processes for the learning envi ronment. Yet a survey of students and faculty suggests that a TQM approach can increase students' learning in a class, help students support one another in a coop erative learning environment, and foster positive feelings toward the instructor, even one who maintains the necessary high standards.
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Lagrosen, Yvonne, and Stefan Lagrosen. "Organizational learning in consciousness-based education schools: a multiple-case study." International Journal of Educational Management 34, no. 5 (February 23, 2020): 849–67. http://dx.doi.org/10.1108/ijem-01-2019-0009.
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PurposeAn innovative technology called consciousness-based education (CBE) is being introduced in schools worldwide. The approach includes both an experiential and an intellectual component. However, research studies exploring learning in CBE are rare. The purpose of the paper is to explore how organizational learning takes place in schools, which adopt CBE in addition to their ordinary curriculum. Moreover, the ambition of the approach regarding quality is examined.Methodology/approachA multiple-case study has been carried out. Four schools using CBE have been studied: a private school in Fairfield, Iowa, USA; a governmentally funded free school in Skelmersdale, United Kingdom; an independent school in Melbourne, Australia, and a primary school in Lelystad, the Netherlands. In total, 26 in-depth interviews have been performed, mainly with teachers and students but also with principals and experts in the CBE pedagogy. In addition, three focus-group interviews with primary school pupils were conducted and observation during classes was included. The data were analyzed by the constant comparative technique from the grounded theory approach.FindingsCategories characterizing organizational learning in the CBE schools have been identified. These findings are related to theories of the learning organization, resulting in a framework depicting different components of learning.Research limitation/implicationThe study provides a framework illustrating organizational learning in schools that utilize CBE which affords an overview of the technology and can serve as a vantage point for further research. Since this is a qualitative case study, the effectiveness of the CBE approach and its impact on learning outcomes were not assessed, and the possibilities to generalize the findings are limited.Originality/valueCBE has not previously been studied from an organizational learning perspective.
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Lazaros, Anastasiadis, Anastasiadou Sofia, and Iakovidis George. "Malcolm Baldrige National Quality Award (MBNQA) dimensions in Greek Tertiary Education System." KnE Social Sciences 1, no. 2 (February 19, 2017): 436. http://dx.doi.org/10.18502/kss.v1i2.912.
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<p>The European Foundation for Quality Management Excellence Model (EFQM Model) and Malcolm Baldrige National Quality Award Model (MBNQA model) are widely known models and are used as channels of Total Quality Management. MBNQA model can be applied by an organization or institution in order to implement the principles of Total Quality Management and to achieve excellence. In the present research the criteria of MBNQA model, such as Leadership, Strategic Planning, Customer Focus, Measurement, analysis, and knowledge management, Workforce focus, Process management. Results are recorded and the views of Pre-service teachers from ASPETE <strong>(<strong>School of Pedagogical & Technological Education),</strong> </strong>Thessaloniki, Greece, are analyzed in light of these criteria, highlighting thus the Quality Assurance dimensions of the Greek Tertiary education system. 123 Pre-service teachers from ASPETE Thessaloniki participated in the survey. The strong as well as the problematic situations of the criteria of the MBNQA model were registered and analyzed. Furthermore, the reasons of the low performance and obstacles of the learning process were discussed and ways contributing to Continuous Improvement, that requires constant awareness and focus, were proposed. These points support the MBNQA model as an operational framework for Total Quality Management and also strengthen the results obtained in previous studies for the EFQM Model suggesting that quality award models actually provide a suitable framework for quality management.</p>
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Ahmed, Jamil, Li Ping Wong, Yan Piaw Chua, and Najeebullah Channa. "Drinking Water Quality Mapping Using Water Quality Index and Geospatial Analysis in Primary Schools of Pakistan." Water 12, no. 12 (December 2, 2020): 3382. http://dx.doi.org/10.3390/w12123382.
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Primary school children in the developing world often lack potable water, which may result in a high burden of water-related diseases and poor school performance. The present study aimed to characterize the drinking water quality in primary schools of Pakistan. We used a multistage random-sampling method to select 425 primary schools from selected districts of Sindh province. Standard methods were used to characterize water quality. The results were compared with maximum acceptable values recommended by the Pakistani National Environmental Quality Standards (Pak NEQS) and the World Health Organization (WHO) drinking water quality standards. Groundwater (62%) and surface water (38%) were identified as two major drinking water sources in the selected schools with varying levels of water quality. Among all parameters, dissolved oxygen (DO), pH, and nitrate remained within WHO and Pak NEQS water quality standard limit, while total dissolved solids (TDS) (33%), electrical conductivity (EC) (46%), chloride (34%), turbidity (27%), and hardness (11%) samples exceeded standard limits. All dissolved salts had moderate to strong positive correlations with TDS and EC values. Based on a water quality index (WQI), 74% of primary schools had access to excellent or good quality drinking water compared to 26% of schools that had access to either poor, very poor or unsuitable drinking water. Among all three regions, more schools from South Sindh had either poor, very poor or unsuitable drinking water (33%) compared to the Central (25%) and North zones (15%). Hence, water from these locations is unfit for human consumption and these schools need better water quality management plans to stop the spread of water-related diseases in primary school children.
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Murniati, M., Nasir Usman, M. Husen, and Ulfah Irani. "Penerapan sistem standar mutu ISO 9001 2008 pada sekolah menengah kejuruan." Jurnal Akuntabilitas Manajemen Pendidikan 6, no. 1 (April 30, 2018): 1. http://dx.doi.org/10.21831/amp.v6i1.16714.
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Penelitian ini bertujuan untuk mendeskripsikan profil, implementasi, dan evaluasi sistem manajemen mutu pada SMK di Propinsi Aceh. Penelitian ini merupakan penelitian deskriptif kualitatif kuantitatif (mixed method). Data dikumpulkan melalui interview, observasi, dan studi dokumentasi yang kemudian dianalisis menggunakan EFAS, IFAS, dan SPACE Matriks. Adapun Sekolah Menengah Kejuruan yang dilibatkan dalam penelitian ini terdiri atas 3 (tiga belas) SMK yang tersebar di wilayah Propinsi Aceh yang dipilih secara purposive sampling.Hasil penelitian menunjukkan bahwa profil sistem manajemen mutu SMK di Propinsi Aceh dinyatakan melalui pernyataan visi, misi, tujuan, kebijakan, kerja sama dengan dunia usaha dan industri, dan unit produksi sekolah.Sekolah merujuk pada standar mutu ISO 9001 2008 dan Akreditas Nasional. Implementasi manajemen mutu tercermin melalui komitmen pimpinan puncak manajemen, peran tim pengembang sekolah, penyelenggaraan program, strategi, dan pelatihan, keterlibatan karyawan, perbaikan terus menerus, penerapan standar kualitas, komunikasi, serta kepuasan pelanggan. Evaluasi dilakukan secara terus menerus melalui audit internal dan eksternal sekolah, evaluasi diri sekolah dan instrumen pengawas.Kata kunci: manajemen mutu, sekolah menengah kejuruan THE IMPLEMENTATION OF INTERNATIONAL STANDARDS ORGANIZATION 9001 2008 SYSTEM IN VOCATIONAL SCHOOLSAbstractThis study aims to describe and analyze the profile, implementation, and evaluation of Total Quality Management (TQM) at Vocational Schools (SMK) in Aceh, Indonesia. The study was descriptive qualitative-quantitative (mixed method research). Data was collected through observations, interviews, and documentary study, and analyzed through IFAS, EFAS, and SPACE matrix. The results showed that the schools’ profiles comprising their visions, missions, school resources, policies, the cooperation with the world of work, and schools’ production units. TQM implementation was executed through top-management leadership, management commitment, the role of quality department, training and education, employee involvement, continuous improvement, supplier partnership, product/service design, quality policies, quality data and reporting, communication to improve quality, and customer satisfaction orientation and employee relations. The evaluation was conducted continuously by involving the internal and external auditors, the schools’ self-evaluation and the supervisors’ instruments. Keywords: total quality management, vocational schools
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Коlomiets, Olga Mikhailovna, and Tatijana Mikhailovna Litvinova. "Teaching activities in higher medical school: innovations and management features." International Journal of Educational Management 33, no. 4 (May 7, 2019): 651–62. http://dx.doi.org/10.1108/ijem-11-2017-0323.
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Purpose The purpose of this paper is to reveal the essence of innovations and their application in teaching in connection with the student’s educational outcomes. Design/methodology/approach The sample of the study consists of 588 third-year students of the I.M. Sechenov First Moscow State Medical University. The paper describes the use of innovations in teaching in the context of the competence-activity approach, which implements the psychological process of learning of social experience in the practice of education. Findings This paper reflects the content of a scientific research on a relevant topic in the field of modern education – the implementation of four innovations in teaching, the guarantee that each student masters the educational outcomes that meet the requirements of the Bologna Declaration to the quality of training of graduates and the development of competence-based education ideas. The paper presents the learning and professional activities that focus on constructing a mental image of educational outcomes in the student’s mind and independent training that focus on automating the student’s activity, with a view to solving the practical tasks of modeling socio-professional situations on the basis of the mental image in the mind. Research limitations/implications There are some limitations with this research. The sample is small and this makes broad generalization difficult. In total, 588 participants (both Russian and foreign) from 611 upper-year medical students of State Medical University were involved in research work. This may have functioned as a measurement ceiling. With that, all the proposed tools are universal. The authors tried to describe their specific in as much detail as possible. The findings are also consistent with the urgent publications of researchers in the field. Thus, the authors believe there will be no problems with their implementation in other medical universities. Practical implications The practical value of the study is that it shows medical university professors a model of teaching activities, which guarantees that each student achieves educational outcomes of the planned quality. Originality/value The authors propose new didactic means, which help to manage each student’s activities according to individual educational trajectory.
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Chuenpraphanusorn, Teeradet, Jongkon Boonchart, Ongorn Snguanyat, Amuka Wachirawin, Sarawut Chimbuathong, Kanchulee Moonlapat, and Chanin Thitipetchkul. "The Project Evaluation for Development the Learning Integrated Model between the International Program (IP) and the Fundamental Level Curriculum in Education Hub Project of the Ministry of Education, Thailand." Mediterranean Journal of Social Sciences 8, no. 6 (November 27, 2017): 73–80. http://dx.doi.org/10.1515/mjss-2017-0043.
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Abstract The objectives of these investigation were: 1) evaluate the input process and the out-put of the International Program in Thailand, 2) study, analysis and synthesis the educational management, 3) develop the integrated model between the international classroom and the national curriculum classroom, 4) evaluate the model and 5) present and submit the model to the relevant educational organization. The mixed research methods: the qualitative and quantitative were used for this research methodology. The sampling group consisted of students, program leaders, school committees, teachers and school officers, total 827 people from 8 schools in the Education Hub Project. The tool for gathering the quantitative data was the questionnaire the reliability was in 0.950. Then the data was analyzed by the statistic in term of the percentage, mean and standard deviation. The in-depth interview and structural interview form was the main tool for the qualitative method. The results of this investigation were; 1) The result of the quantitative method was informed that 1.1) the In-Put process of the international program management especially the quality of the teachers were in the high ranking of demand in 4.15, furthermore, a) the classroom and supporting materials or teaching aids were in the high ranking in 3.98, and b) the area of teaching and learning were in the high ranking in 4.17. On the other hand, 1.2) the process factor: a) the students, program leaders, school committees, teachers and the school officers were participated in educational management in the high ranking in 3.96 b) the program management and the correlation with the community were in high ranking in 4.01 c) the quality of the teacher was in high ranking in 4.17 and d) the quality of the school officer was also in high ranking in 4.12. Moreover, 1.3) the out-put of the program can be seen as: a) the result of the student development and the progress of the Education Hub Project were in high ranking in 4.06 2) The result of the qualitative method was found that 2.1) the supporting of the school budget from the department of education was also insufficient, 2.2) the capacity of the school teachers and school officers were in high ranking too, and 2.3) the management, the correlation of any parts of the school within the teacher, classroom and the supporting material or teaching aids were in the high ranking. 2.4) the result of the model’s evaluation can be confirmed in the highly quality, especially; the model’s capacity that it was including both of In-Put, Process and Out-Put.
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Eskildsen, Jacob, and Jens Dahlgaard. "a PRACTICAL DIAGNOSIS OF BUSINESS EXCELLENCE." Measuring Business Excellence 2, no. 4 (April 1, 1998): 24–28. http://dx.doi.org/10.1108/eb025551.
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In conducting full‐scale implementation of a total quality management programme an organization's success will depend on how well it can answer two basic questions: ‘where are we now?’ and ‘how do we proceed?’. A quantitative measurement tool developed at Aarhus School of Business and used by a major European corporation gives management an instrument to gauge its level of business excellence and identify important opportunities for improvement.
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Musfikar, Rahmat. "THE BEST FACTORS FOR INFLUENCE KNOWLEDGE SHARING AMONG TEACHERS THROUGH WEBSITE TECHNOLOGY." Cyberspace: Jurnal Pendidikan Teknologi Informasi 1, no. 2 (November 1, 2017): 101. http://dx.doi.org/10.22373/cs.v1i2.2028.
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The purpose of this research is to answer the question and know the problems of implementation the knowledge sharing in an educational organization, that is in the school. This paper is will be explain the the best factors for implementation of knowledge sharing among teachers through website technology. this paper using research methods is study literature review. This researcher is using some previous research, using theoretical frameworks model and using existing research into knowledge management, the model has been constructed by combining, synthesizing and refactoring the factors, which have the most important effects in knowledge sharing using web technologies for the teacher. Knowledge Sharing and Total Quality Management, Enabler in the Knowledge Sharing Process, Investigation of Knowledge Sharing for Teachers, Knowledge Sharing Technology Model, Knowledge Sharing through ICT for Teachers, and Investigating Factors for Knowledge Sharing Using Web Technologies. This research is propose the best factor for successful implementation knowledge sharing among teacher are Task and Policy of Ministry of Education, individual, organization and technology
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Chiaha, Gertrude Theresa Uzoamaka, and Sandra Okwundu Nane-Ejeh. "Quality Assurance Indicators for School Transformation: A Paradigm Shift." International Letters of Social and Humanistic Sciences 42 (October 2014): 72–81. http://dx.doi.org/10.18052/www.scipress.com/ilshs.42.72.
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The new millennium is witnessing a lot of transformational challenges in almost all realms of life including the educational system, bringing about world class standards. Consequently, education reform has become necessary in pursuance of educational quality and effectiveness. Unfortunately most educational reforms in the past decades have resulted in serious frustration and failure even though they are often based on good will. This discourse will highlight the need for transformation in education in terms of Quality Assurance (QA) indicators for quality education that is currently experiencing three waves. The different waves are based on the different paradigms and theories of education quality and school effectiveness, and they result in different strategies and approaches to education quality assurance. The first wave of school transformation focuses mainly on Internal Quality Assurance Indicators and makes effort to improve internal school performances particularly the methods and processes of teaching and learning. The second wave emphasizes Interface Quality Assurance in terms of organizational effectiveness, stakeholders’ satisfaction and market competitiveness and makes effort to ensure satisfaction and accountability to the internal and external stakeholders. This paper further explained that school transformation should move towards the third wave which emphasizes strongly Future Quality Assurance Indicators in terms of relevance to the new school functions in the new century, as well as relevance to the new paradigm shift in education concerning contextualized multiple intelligences (CMI), globalization, localization and individualization. Based on the paradigm shift, a new QA indicator in terms of value added and value created indicators which are completely different are added to the list. The enhancement of value added depends heavily on improvement of internal processes while value created relies mainly on the increase in goal relevance and stakeholder satisfaction with quality of education services. Continuous institutional development becomes necessary for total QA in the secondary school system and quality management of the new secondary school curriculum that emphasises entrepreneurship education. Consequently, transformation from the traditional ways of school management, to new creative and innovative approach, such as introduction of Tripartite Curriculum for inculcating multiple intelligences, instead of mono-intelligence that is currently prevalent in the Nigerian secondary school curriculum, is therefore advocated for. so that the current paradigm shift to a new secondary school curriculum in Nigerian will surely be a success.
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Aslan, Cengiz. "Toplam Kalite Yönetimi Perspektifinde Eğitim ve Okul Kütüphanelerinin Organizasyonu Üzerine Bir İnceleme (A Study on Education and the Organization of School Libraries in the Perspective of Total Quality Management)." Turk Kutuphaneciligi - Turkish Librarianship 31, no. 2 (June 30, 2017): 251–58. http://dx.doi.org/10.24146/tkd.2017.13.
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Prasetyo, Muhammad Anggung Manumanoso, and Sukatin Sukatin. "Nilai Strategis dalam Meningkatkan Competitive Value Perguruan Tinggi Agama Islam Swasta di Provinsi Jambi." Idarah (Jurnal Pendidikan dan Kependidikan) 4, no. 2 (December 15, 2020): 121–34. http://dx.doi.org/10.47766/idarah.v4i2.1037.
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The research aims to increase the competing advantages of colleges in Jambi Province, Indonesia, through cooperation between Islamic colleges. The study introduced a model of organizational culture as a strategic value in creating an effective college governance system. Qualitative-type research by descriptive survey methods. In total, 3 rectors and 24 lecturers were interviewed, participated in focused group discussions, and observed. The results of the study showed that the increase in the competing excellence of Islamic colleges in Jambi consisted of increasing the value chain (value chain), which divided the organization into the various activities it was executing in designing, innovation of educational activities, program marketing, and achievements that educational output demonstrated. In addition, effective Organizational Culture became a critical success factor in teaching learning activities in classes as well as in roles as well as in school service. The research makes an important contribution to Islamic educational institutions in competitive college management models that have several stages namely: necessity analysis, planning design, implementation and development evaluation. The proposed model can be made a reference to policy amplifiers in order to increase the quality of higher education nationwide.
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Abebe, Lydia, Andrew J. Karon, Andrew J. Koltun, Ryan D. Cronk, Robert E. S. Bain, and Jamie Bartram. "Microbial contamination of non-household drinking water sources: a systematic review." Journal of Water, Sanitation and Hygiene for Development 8, no. 3 (May 30, 2018): 374–85. http://dx.doi.org/10.2166/washdev.2018.080.
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Abstract Drinking water in non-household settings (e.g. schools, health care facilities (HCFs), restaurants, and mass gatherings) that is free of contamination is important for human health, especially in settings with vulnerable populations who are more at risk from the use of unsafe drinking water, such as immunocompromised patients in HCFs and children at school. Few studies have characterized water quality in non-household settings. We examined the quality of drinking water in non-household settings using studies identified through a previous systematic review. This review evaluated the quality (Escherichia coli, thermotolerant coliforms, and total coliforms) of drinking water in non-household settings. We found that drinking water in non-household settings is often non-compliant with health-based standards as defined by the World Health Organization. More research is necessary to determine the extent to which drinking-water quality in non-household settings differs from community settings to better understand how to effectively and appropriately address their challenges unique to safe water in non-household settings. This is of particular relevance to public health since people spend much of their day outside the home where they may consume unsafe water.
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Musah, Mohammed Borhandden, Rozanne Emilia Abdul Rahman, Lokman Mohd Tahir, Shafeeq Hussain Vazhathodi Al-Hudawi, and Khadijah Daud. "Headteacher-teacher relationship and its effect on teacher’s trust in Malaysian high performing schools." International Journal of Educational Management 32, no. 3 (April 9, 2018): 479–97. http://dx.doi.org/10.1108/ijem-10-2016-0204.
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PurposeThe purpose of this paper is to examine the relationship between headteachers and teachers and its effects on the role of trust in Malaysian high-performing schools through the dyadic relationship theoretical approach.Design/methodology/approachUsing a survey questionnaire, a total of 199 teachers from five high-performing schools were selected as respondents for data collection. Before proceeding with inferential statistical analysis, teachers were separated into the “in-group” and “out-group”.FindingsThe findings revealed that the teachers from both the groups perceived that their facets of trust are strongly associated with the type of relationship they have with their school leaders. The results also demonstrate that the quality of dyadic relationships between headteachers and teachers moderately influences teachers’ trust.Practical implicationsThe findings suggest that the headteachers should always build good relationships with the teachers to gain teachers’ trust for sustaining school effectiveness. The findings encourage the Ministry of Education, particularly the Teacher Recruitment Division, to require all teachers and headteachers to deepen their knowledge on leader-member exchange (LMX) role-development processes.Originality/valueThe results are of great importance since limited empirical studies have examined LMX role-development processes with reference to teachers and headteachers in the context of Malaysian higher performing schools.
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Kim, Minjung, Brent D. Oja, Han Soo Kim, and Ji-Hyoung Chin. "Developing Student-Athlete School Satisfaction and Psychological Well-Being: The Effects of Academic Psychological Capital and Engagement." Journal of Sport Management 34, no. 4 (July 1, 2020): 378–90. http://dx.doi.org/10.1123/jsm.2020-0091.
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The quality of a student-athlete’s experience can be a product of the services provided by their sponsoring sport organization. In an attempt to improve the student-athlete experience, this study was positioned to examine how collegiate sport services could use academic psychological capital (PsyCap) and student-athlete engagement to promote school satisfaction and psychological well-being. A total of 248 National Collegiate Athletic Association Division I student-athletes participated in this study. Results indicated that academic classification moderated academic PsyCap’s influence on engagement. In addition, the academic PsyCap of the student-athletes positively influenced school satisfaction and psychological well-being, but student-athlete engagement fully mediated the relationship between academic PsyCap and psychological well-being. This empirical evidence provides new knowledge on the relationships among student-athletes’ motivational cognitive constructs, educational engagement, school satisfaction, and psychological well-being in the context of highly competitive collegiate sports. Theoretical and practical implications are discussed, including incorporating the results with services provided to student-athletes.
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Juliana Aparecida Matias, Zechi, Souza Monique Luzia de, and Sousa Ana Elisa Magalhães Tristão. "EM BUSCA DE CAMINHOS QUE PROMOVAM A MELHORA DA CONVIVÊNCIA NA ESCOLA: INVESTIGANDO O CLIMA ESCOLAR." COLLOQUIUM HUMANARUM 15, no. 4 (October 1, 2018): 22–33. http://dx.doi.org/10.5747/ch.2018.v15.n4.h387.
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The present research aims to understand and evaluate the school climate in students, teachers and managers, seeking subsidies that guide the elaboration of actions to improve school coexistence. The school climate is understood as the set of perceptions ofthe members of the educational community in relation to the educational institution that involves factors related to the pedagogical and administrative structures, the organization and the social relations that occur in this environment. The evaluation ofschool climate was made through questionnaires addressed to students, teachers and managers covering eight dimensions that compose the climate. A total of 400 questionnaires were administered at a primary and secondary institution from the state public school system. The school actors, in general, had a positive perception about the dimensions of the school climate. However, the analysis of the itens that make up the dimensions reveals negative points which are contested among the participants. The "situations of intimidation among the students" were evaluated positively among the students; in counterpoint, some of the teachers had a negative perception. The "infrastructure and physical network of the school" and "family, school and community" were more negatively evaluated by students; in these the answers of the teachers were divided, predominantly, between neutral and positive; half of the managers negatively 23Colloquium Humanarum, Presidente Prudente, v. 15, n. 4, p.22-33out/dez 2018. DOI: 10.5747/ch.2018.v15.n4.h387evaluated the institutional infrastructure. Also, "management and participation" were negatively evaluated by half of the teachers. Finally, the diagnosis made allows a greater knowledge about the school climate, contributing with the elaboration of proposals of interventions aiming at improving the quality of the coexistence in school.
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Shih, Hsi-An, and Nikodemus Hans Setiadi Wijaya. "Team-member exchange, voice behavior, and creative work involvement." International Journal of Manpower 38, no. 3 (June 5, 2017): 417–31. http://dx.doi.org/10.1108/ijm-09-2015-0139.
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Purpose The purpose of this paper is to conceptualize the links among team-member exchange (TMX), voice behavior, and creative work involvement. Design/methodology/approach A total of 260 employees were participants in this study. All were alumni of a Business School in Indonesia. Data were gathered at two time points four months apart. Hierarchical regression and bootstrapping analyses were conducted to find the effects of TMX on voice behavior and creative work involvement. Findings Results from the analyses showed positive effects of TMX on both voice behavior and creative work involvement. A positive effect of voice behavior on creative work involvement was found. The results also exhibited a partial mediating effect of voice behavior on the relationship between TMX and creative work involvement. Practical implications The findings point to the importance of maintaining TMX quality in work teams for enhancing employee voice and creativity. Organizations may need to develop members’ reciprocal relationship skill in teams and maintain the roles of team leaders to develop the quality of TMX. It is also suggested that the practice of self-management teams may enhance the quality of TMX and voice behavior of employees. Originality/value This paper offers new insight on how levels of TMX may impact on members’ voice behavior and creative work involvement. Longitudinal data may provide a more accurate prediction of the links among TMX, voice behavior, and creative work involvement.
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MANOLOPOULOU, E., A. AKTYPIS, C. MATARA, P. TSIOMI, E. KONSTANTINOU, K. MOUNTZOURIS, S. KLONARIS, and E. TSAKALIDOU. "An overview of sheep farming features and management practices in the region of south western Peloponnese and how they reflect on milk microbial load." Journal of the Hellenic Veterinary Medical Society 69, no. 1 (May 2, 2018): 759. http://dx.doi.org/10.12681/jhvms.16421.
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In this study the demographic features, various farm characteristics and milk quality parameters were investigated in sheep farms (n =128) from the North West Peloponnese region, using a prescreen questionnaire. The interviewed sheep farmers were under the control of the regional milk control laboratory of the Hellenic Milk Organization ELGO «Dimitra», which provided us with the corresponding milk quality data for the first quarter of 2014. Our findings regarding the demographic data demonstrated that 23% of farmers were 31-40 years old, 64% of them were high school graduates and 28% had received relevant farming general training; namely 17% of them has designated as “young farmers” in the frame of Third Axis of the Operational Program «Rural Development-Regeneration of the Countryside 2000-2006» and 11% have attended briefings by veterinarians and agriculturists. Ιn terms of farm characteristics, it has been revealed that the mean flock size was 148 sheep and regarding the farming system, the majority of the farms (89.15%) applied a mixed extensive / indoors system. Additionally, regarding building infrastructures and the way of milking, there was limited technological penetration, since the buildings were old-style (77%) and the milking procedure was performed by hands (83%). Concerning the milk composition, the measurements showed mean values of (%) content of fat, protein, lactose and non-fat dry matter (NFDM) at 6.54±0.88, 5.56±0.36, 4.59±0.23 and 10.95±0.42, respectively. Furthermore, the mean value of the total bacterial count (TBC) was found 5.38±0.55 log cfu/ml and the pH value at 6.71±0.11. In general, sheep farmers had a good perception of the integrated management and their prospect for sheep farming was optimistic. The impact of this study is that farmers increase their trust to the educational institutions and are prompted to become more receptive to new adaptive trends.
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Gümüş, Sedat, and Mehmet Şükrü Bellibaş. "The relationship between professional development and school principals’ leadership practices: the mediating role of self-efficacy." International Journal of Educational Management 34, no. 7 (May 23, 2020): 1155–70. http://dx.doi.org/10.1108/ijem-10-2019-0380.
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PurposeThere is an extensive body of contemporary educational literature concerning teachers' professional development (PD), but little attention has been paid to the PD of principals, despite their vital role in improving student learning outcomes. The available literature on principals' PD deals with content and quality while mostly ignoring whether and how PD activities have an impact on leadership practices. In our study, we wanted to examine the extent to which principals perform learning-centred leadership practices and whether and how their practices are influenced by the PD programmes they have engaged in during the past twelve months.Design/methodology/approachA total of 130 Turkish principals participated in the study. Using the SEM model, we examined the direct and indirect links between principals' PD and their self-perceived learning-centred leadership practices, with self-efficacy as the mediating variable.FindingsWe found a positive, statistically significant yet weak relationship between principals' PD and their leadership practices, with self-efficacy playing a considerable mediating role.Originality/valueWe argue that traditional types of PD activities can contribute to the leadership practices of principals, at least in countries where school principals are not adequately prepared for principalship positions. We suggest that such activities can contribute by providing newly appointed school principals with certain basic knowledge regarding effective leadership that many principals in developing countries are missing due to the lack of pre-service training. These activities can also strengthen principals' belief in their ability to overcome school problems and improve student learning. This, in turn, could motivate them to focus more on learning-centred leadership practices.
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Patel, Rajul, Mary Anne Choi, Dorothy Fan, Vincent Man, Cathy Thao, Thanh Thai, Michaela Vachuska, et al. "Bridging the Gap: Collaboration between a School of Pharmacy, Public Health, and Governmental Organizations to provide Clinical and Economic Services to Medicare Beneficiaries." INNOVATIONS in pharmacy 9, no. 1 (January 22, 2018): 2. http://dx.doi.org/10.24926/iip.v9i1.986.
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Objective: Promoting healthy communities through the provision of accessible quality healthcare services is a common mission shared by schools of pharmacy, public health departments, and governmental agencies. The following study seeks to identify and detail the benefits of collaboration between these different groups.
Methods: In total, 112 mobile clinics targeting Medicare beneficiaries were held in 20 cities across Northern/Central California from 2007 to 2016. Under the supervision of licensed pharmacists, trained student pharmacists provided vaccinations, health screenings, Medicare Part D plan optimization services, and Medication Therapy Management (MTM) to patients at each clinic site. Clinic support was extended by public health departments, governmental agency partners, and a health professional program.
Results: Since clinic inception, 8,996 patients were provided services. In total, 19,441 health screenings and 3,643 vaccinations were collectively provided to clinic patients. We assisted 5,549 beneficiaries with their Part D benefit, resulting in an estimated aggregate out-of-pocket drug cost savings of $5.7 million. Comprehensive MTM services were provided to 4,717 patients during which 8,184 medication-related problem (MRP) were identified. In 15.3% of patients, the MRP was determined severe enough to warrant prescriber follow-up. In total, 42.9% of clinic patients were from racial/ethnic minority groups and 25.5% had incomes ≤150% of the Federal Poverty Level.
Conclusion: Collaboration between a school of pharmacy, public health departments, and governmental organizations can effectively serve Medicare beneficiary populations and result in: 1) lower out-of-pocket drug costs, 2) minimization of medication-related problems, 3) increased vaccination uptake, and 4) increased utilization of health screenings.
Conflict of Interest We declare no conflicts of interest or financial interests that the authors or members of their immediate families have in any product or service discussed in the manuscript, including grants (pending or received), employment, gifts, stock holdings or options, honoraria, consultancies, expert testimony, patents and royalties.
Treatment of Human Subjects: IRB review/approval required and obtained
Type: Original Research
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Baskan, Gulsun Atanur. "Editor message." Contemporary Educational Researches Journal 7, no. 1 (July 24, 2017): 1. http://dx.doi.org/10.18844/cerj.v7i1.2028.
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Dear Readers,
It is the great honor for us to publish seventh volume, first issue of Contemporary Educational Researches Journal.
Contemporary Educational Researches Journal welcomes original empirical investigations and comprehensive literature review articles focusing on educational issues. The journal is an international peer-refereed journal that promotes the researches in the field of contemporary teaching and learning approaches and theories. The scope of the journal includes, but is not limited to; the following major topics as they relate to: Active Learning, Administration of Education, Adult Education, Affective Learning, Classroom Assessment, Classroom Management, Classroom Teacher Education, Collaborative Learning, College and Higher Education, College and Higher Education, Constructivist Learning, Content Development, Distance Learning, High School Teacher Education, History Education, Instructional Design, Learning and Teaching Research Methods, Learning Assessment and Evaluation, Learning Assessment and Evaluation, Learning Psychology, Lifelong Learning Strategies, Learning Skills, Vocational Education, Measurement and Evaluation in Education, New Learning Environments, Portfolio Assessment, Professional Development and School Administration.
A causal relationship model for teachers’ organizational citizenship behaviour, administrators’ leadership in school, guidelines for educational administration, Russian regional studies as new disciplines in higher education system and ways for a better school organizational performance topics have been included into this issue. The topics of the next issue will be different. You can make sure that we will be trying to serve you with our journal with a rich knowledge in which different kinds of topics are discussed in 2017 Volume.
A total number of twelve (12) manuscripts were submitted for this issue and each paper has been subjected to double-blind peer review process by the reviewers specialized in the related field. At the end of the review process, a total number of five (5) high quality research papers were selected and accepted for publication. We present many thanks to all the contributors who helped us to publish this issue.
Best regards,
Prof. Dr. Gulsun Atanur Baskan
Editor – in Chief
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Kurniawan, Asep. "APAKAH TOTAL QUALITY MANAGEMENT MENINGKATKAN MUTU SEKOLAH MENENGAH ATAS DI KOTA CIREBON?" AL-TANZIM: Jurnal Manajemen Pendidikan Islam 4, no. 2 (September 28, 2020): 79–90. http://dx.doi.org/10.33650/al-tanzim.v4i2.1234.
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This paper aims to determine the implementation of total quality management in state and private senior high schools in Cirebon City and to compare the level of their implementation. This research is a descriptive exploratory study. The instrumens of collecticting data are questionnaires, observation and interviews. Data are analyzed using descriptive and statistical t-test. The analysis finds that total quality is implemented by state and private high schools. However, the level of application is significantly different (t-value = 9,208, p-value = <0,0001). State senior high schools applys it very well, and private schools applys it well. The Differences of total quality management are in all measured aspects. The observation shows that the state senior high schools implemented maximum total quality management, while the private senior high schools implement it not optimally, due to limited resources. The implication is the higher organization's resources, the more optimal implementation of total quality management.
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Weller, L. David, and Sylvia H. Hartley. "Total Quality Management and School Restructuring." Quality Assurance in Education 2, no. 2 (August 1994): 18–25. http://dx.doi.org/10.1108/09684889410061123.
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Fitriani, FITRIANI. "PERSIAPAN TOTAL QUALITY MANAGEMENT (TQM)." Adaara: Jurnal Manajemen Pendidikan Islam 9, no. 2 (August 1, 2019): 908–19. http://dx.doi.org/10.35673/ajmpi.v9i2.426.
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Abstract: School is the main place in improving the quality and initial preparation to face the competition that exists today, namely by creating good and quality school management in accordance with the demands of TQM, because school management is a place to create quality and excellence. School management will be carried out if supported by human resources (HR) who have the ability, integration and high will. This is where the application of TQM that prioritizes quality reliability can be applied in the world of education to produce the best quality education in the school environment.
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Wilkinson, Cyril. "Initiating Total Quality Management in the School." Management in Education 8, no. 4 (December 1994): 25–27. http://dx.doi.org/10.1177/089202069400800413.
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Milliman, John, and Judith Clair. "Organization Development and Total Quality Environmental Management (TQEM)." Proceedings of the International Association for Business and Society 5 (1994): 867–77. http://dx.doi.org/10.5840/iabsproc1994574.
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Barrett, Mary Jean. "Is Your Organization Ready for Total Quality Management?" Quality Assurance and Utilization Review 7, no. 4 (December 1992): 106–10. http://dx.doi.org/10.1177/0885713x9200700403.
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Kohnen, James B. "Total Quality: Management, Organization and Strategy, 4th Edition." Quality Management Journal 13, no. 2 (January 2006): 56. http://dx.doi.org/10.1080/10686967.2006.11918553.
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Van Camp, Luc. "Total quality management and the culture of organization." European Journal of Emergency Medicine 4, no. 2 (June 1997): 59. http://dx.doi.org/10.1097/00063110-199706000-00001.
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Bengtsson, Lars, and Martin Ljungström. "Total quality management and work organization: Relationship between quality management strategies and work organization in Swedish industrial companies." Human Factors and Ergonomics in Manufacturing 8, no. 4 (1998): 351–66. http://dx.doi.org/10.1002/(sici)1520-6564(199823)8:4<351::aid-hfm5>3.0.co;2-2.
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Khurniawan, Arie Wibowo, Illah Sailah, Pudji Muljono, Bambang Indriyanto, and M. Syamsul Maarif. "An Analysis of Implementing Total Quality Management in Education: Succes and Challenging Factors." International Journal of Learning and Development 10, no. 2 (June 29, 2020): 44. http://dx.doi.org/10.5296/ijld.v10i2.17270.
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Quality of education nowadays isthe main concern for those who are involved and plunge into education. In recent years, TQM has been applied in the world of education to improve the quality of education since it is believed as an effective management philosophy for dynamic improvement, customer satisfaction, and organizational excellence. However, this notion has begun to be developed in the manufacturing sector. Therefore, this study used a qualitative approach through extensive literature to provide a better comprehension in implementing TQM in education. This research is expected to conclude the crucial factors supporting the successful implementation of TQM in education to reach the advantage of its application maximally. This paper also discussed the challenges faced in implementing TQM in education so that schools can take appropriate steps when actively implementing TQM in education. Besides, we explained about the implementation of TQM in Indonesia, particularly in vocational schools.