Journal articles on the topic 'User-friendly website design'

Internet telah digunakan oleh banyak orang dari berbagai kalangan untuk mengakses informasi.Umumnya informasi-informasi tersebut disajikan pada website yang dapat dikunjungi oleh pengguna internet kapanpun dan di manapun.Dewasa ini banyak orang yang mengunjungi website e-commerce untuk berbelanja atau mencari informasi mengenai suatu produk.Dengan demikian, dapat disimpulkan bahwa memiliki website e-commerce dapat membantu pelaku usaha untuk memperluas pangsa pasarnya dalam rangka meningkatan penjualan.Penelitian ini bertujuan untuk merancang User Interface (UI) untuk website e-commerce pada usaha kuliner dengan memperhatikan aspek visual dan kemudahan dalam penggunaan (user friendly) sehingga dapat menarik minat pengunjung untuk melakukan pembelian. Adapun perancangan User Interface pada penelitian ini dilakukan menggunakan pendekatan User Centered Design (UCD) dengan 4 tahap penyelesaian yang terdiri dari analisis kebutuhan, perancangan, evaluasi dan implementasi. Berdasarkan hasil penelitian dapat disimpulkan bahwa penerapan User Centered Design (UCD) pada perancangan User Interface dapat memberikan hasil yang lebih baik dengan menitikberatkan pada kebutuhan pengguna sehingga memungkinkan User Interface yang dihasilkan tidak hanya mudah untuk digunakan (user friendly) tetapi juga dapat menarik minat pengunjung untuk melakukan pembelian.

High-quality and user-friendly patient information material (PIM) is essential for understanding and accepting a new care programme. When optimising the PIM of the integrated, cross-sectoral psycho-oncological (isPO) care programme, the design of the fifth element of the patient information strategy—the patient-friendly website—was still pending. In this paper, the iterative design process of the patient-friendly isPO website is described. We applied the participatory health research (PHR) approach to enable high levels of participation of its respective end-users (e.g., cancer survivors), service providers, and experts. The design included six steps: (1) initiation, (2) planning, (3) initial idea exploration, (4) creation of a first working version, (5) three optimisation loops, and (6) dissemination. An exploratory mixed-methods design has been used. Qualitative data collection included document analysis, interviews, and participatory action research (PAR) loops with focus groups. Finally, the quality of the newly designed website was quantitatively assessed with the UPIM-Check, a user-friendly instrument for assessing and optimising PIM. The PHR approach was indispensable for the design of our needs-oriented, patient-friendly website. Participants’ high levels of participation strongly contributed to the products’ quality. The final descriptive statistical evaluation shows that the final website was rated very good on average by its end-users.

Knowing how to create and design a website is a valuable skill. This 2-page publication on understanding what makes a good and bad website is the second of the Writing and Designing for the Web series. This four-part series explains general tenants of good web design, covers the terminology and techniques involved in creating appealing, user-friendly websites, and also discusses basic HTML coding and developing visual elements for the web. Written by Ricky Telg, Laura Gorham, and Tracy Irani, and published by the UF Department of Agricultural Education and Communication, August 2015. AEC567/WC229: Websites: The Good and the Bad (ufl.edu)

In the digital age when many organizations initiate and experience transformations as a reaction to wider societal changes, there is discussion about functionality, usability and availability of library services. Studies report a decreasing number of library visitors as result of the pervasive presence of the Internet as a faster source for getting resources, public`s lack of knowledge about the library services, etc. To maintain relevance for the public, more libraries apply principles of service design to provide an effective customer experience. For national libraries websites are of high importance as gateways to library resources and media to communicate institutions` objectives. The aim of this article is to analyse how the principles of service design are reflected in the online services offered by the National Library of Latvia. The research methods rely both on secondary data on audience needs and involve application of the service design principles to the website of National Library of Latvia. Results highlight the majority of analysed libraries apply the basic principles of service design and the focus is to provide the user friendly experience in libraries` databases and repositories. The website of the library provides limited user friendly experience in library`s and only partially follows the principles of service design.

Usability is an important aspect that every website should focus more. It tells us how well and success website will function with real users. Many people often think usability tests are expensive and time-consuming. It can be a cost-effective and time saver with usability testing instead of spending more time fixing an unusable website. This study evaluates the usability of encyclopedia websites by using automated usability testing tools and questionnaire methods. The questionnaire was developed based on a standard form called Website Analysis and Measurement Inventory (WAMMI) that identified 20 common usability questions divided into five categories. Each category deals with one aspect of usability. Simultaneously, the automated usability testing tools used in this study were Pingdom and GT Metrix to calculate and analyse the website performance of selected encyclopedia websites based on website components including page load time, media size and overall web performance grades. This study could help web designer, developer, and practitioners design better and more user-friendly encyclopedia websites.

Introducing a product certainly requires a medium or intermediary so that the product can be known by the wider community. One of the most frequently used media nowadays is the website or marketing site. The main purpose of this website is to promote products that have been made based on the works of the authors to be better known to the wider community. A website must also be user-friendly, easy to understand, access, remember, and provide useful information to its users. The creation of this website uses the Web Development Life Cycle (WDLC) method, the website will be tested using the usability model which is a qualitative analysis to determine how easy the user is using the interface of an application. The data collection techniques will use the interview technique, with the determination of the sample with purposive sampling technique. The Data obtained later will be analyzed and tested validity with techniques found in qualitative research methods.

Perkembangan Teknologi Informasi (TI) telah menjadi bagian penting dari operasional organisasi. Salah satu teknologi informasi yang berkembang saat ini adalah teknologi website. Salah satu organisasi yang juga memanfaatkan teknologi website adalah Balai Pengembangan Sumber Daya Manusia Penelitian (BPSDMP) Kominfo Surabaya. BPSDMP Kominfo Surabaya menyediakan Website e-library sebagai sarana penyebaran informasi untuk meningkatkan kemampuan SDM yang dimiliki. Namun dibalik tujuan tersebut terdapat fakta bahwa pengunjung website tersebut sangat rendah. Salah satu faktor penyebab pegawai enggan berkunjung adalah karena tampilan website yang ada saat ini belum menerapkan desain yang interaktif sehingga menyulitkan pengguna. Oleh karena itu penelitian ini bertujuan untuk melakukan redesign terhadap website e-library agar sesuai dengan harapan pengguna. Dalam pelaksanaan penelitian ini menggunakan pendekatan User Centered Design. Hasil redesign dari website e-library menunjukkan bahwa desain system yang baru lebih efektif dan friendly sehingga memudahkan pengguna dalam mencari informasi pada website e-library terbaru. Pernyataan ini di dapatkan dari proses pengujian prototype kepada 5 pegawai BPSDMP yang merupakan pengguna website e-library. Dari temuan ini dapat disimpulkan bahwa pendekatan user centered design merupakan pendekatan yang efektif dalam proses perancangan system. Hal ini dikarenakan pendekatan yang terpusat pada harapan pengguna membantu para pengembang system dalam mendesain system sesuai dengan fungsi yang diharapkan oleh pengguna..

<strong>Abstract</strong><br />Today website as a branding media becomes business of a outstanding product globally. As the department of culture and tourism Bandung do for doing branding of the Bandung city through the official website bandungtourism.com (Stunning Bandung). Attractive tourism website will attract user if it has an attractive and informative layout, and it is not on the official website stunning Bandung. Visualization on website has theories such as website usability theory, user friendly, attractive design thoery, tourism promotion and also other supporting theories for the research. The research was using phenomenology methodology and supported by content analysis method, so that the research can achieve optimal result. Based on that method it take field research through the perspective of user experience website. The Bandung tourism website should be attractive fit with user experience and user interface website. The results and conclusions of this study are the attractiveness factors of the website and the desain of attractive tourism website which can propose as a reference for the promotion of tourism in other county.<br /><div> </div><div> </div><div> </div><div><strong>Abstrak</strong></div>Pada masa sekarang ini website sebagai media branding menjadi kewajiban sebuah produk agar dapat beredar secara global. Seperti yang dilakukan oleh dinas kebudayaan dan pariwisata Bandung dalam melakukan branding terhadap kota Bandung melalui website resmi bandungtourism.com (Stunning Bandung). Website pariwisata akan menarik bagi user jika memiliki tampilan atraktif dan informatif, dan hal itu tidak ada pada website resmi stunning Bandung. Visualisasi tersebut memiliki teori-teori website seperti teori usability website, user friendly, teori desain atraktif, promosi pariwisata serta teori-teori lain pendukung penelitian ini. Penelitian dilakukan dengan metodologi fenomenologi dan ditunjang metode analisis isi, agar penelitian dapat mencapai hasil optimal. Berdasarkan pendekatan tersebut maka dilakukan riset lapangan melalui perspektif user experience website. Tampilan website pariwisata Bandung harus menarik dan atraktif sesuai dengan user experience dan user interface website. Hasil dan kesimpulan dari penelitian ini berupa temuan faktor-faktor atraktif pendukung website dan ditemukannya usulan website pariwisata Bandung yang lebih atraktif yang bisa dijadikan acuan untuk promosi pariwisata daerah lain.<br />Kata kunci : visualisasi, website, promosi

The research have goal to design the Dinas Pendidikan, Pemuda dan Olah Raga website using PHP programming language and MySQL database at Dinas Pendidikan, Pemuda dan Olah Raga in Kebumen. Reseach method have used in this research is qualitative with descriptive method. Data collection technique is observation, interview, and literature review which have connection with main problem. The system development method which used is SDLC (System Development Life Circle). From the result of research have problems such as the menu provided too much and the information presented is not grouped properly. It made the user still feel difficulty in finding the needed information. There are recommendations which give to solving the problem are: 1) grouping the menus to easier finding informations, 2) re-design website that can show the information with categories, and 3) make the user-friendly website design.

Knowing how to create and design a website is a valuable skill. This 5-page publication is on learning HTML basics and is the third of the Writing and Designing for the Web series. This four-part series explains general tenants of good web design, covers the terminology and techniques involved in creating appealing, user-friendly websites, and also discusses basic HTML coding and developing visual elements for the web. Written by Ricky Telg, Laura Gorham, and Tracy Irani, and published by the UF Department of Agricultural Education and Communication, August 2015. AEC568/WC230: The Basics of HTML (ufl.edu)

<em>There are 75 three-star hotels and 94 two-star hotels overall in Semarang. This number demonstrates the severe competition in the hospitality industry of Semarang and highlights the importance of website design as a marketing tool in the present digital era. Red Orchid has delayed creating a website since they do not completely comprehend how important it is as a promotional tool. The waterfall model was utilized in the creation of this website. The waterfall method is an easy-to-understand approach to project management, and it includes system engineering, analysis, design, programming, testing, and maintenance. The ability to identify design errors throughout the analysis and design phases is an additional advantage of this method for developers. The Red Orchid Hotel Semarang's market reach has expanded as a result of the website's design. Visitors can save both time and money by using the website, which lets them look for information that has been updated. With the use of this website, the hotel may spend less on marketing and more time working efficiently. The Red Orchid Hotel Semarang's website was designed using the CMS WordPress and in accordance with the hotel's standards procedure in order to increase the hotel's exposure online. The design of a user-friendly and attractive website for the Red Orchid Hotel Semarang has the potential to be an efficient promotional medium and to expand the hotel's overall market reach</em>

Knowing how to create and design a website is a valuable skill. This 4-page publication is on writing and designing a basic webpage and is the first of the Writing and Designing for the Web series. This four-part series explains general tenants of good web design, covers the terminology and techniques involved in creating appealing, user-friendly websites, and also discusses basic HTML coding and developing visual elements for the web. Written by Ricky Telg, Laura Gorham, and Tracy Irani, and published by the UF Department of Agricultural Education and Communication, August 2015. AEC566/WC228: Writing and Designing a Basic Web Page (ufl.edu)

Knowing how to create and design a website is a valuable skill. This 3-page publication is on developing visual elements (colors, images, navigation, and links) on the web and is the fourth of the Writing and Designing for the Web series. This four-part series explains general tenants of good web design, covers the terminology and techniques involved in creating appealing, user-friendly websites, and also discusses basic HTML coding and developing visual elements for the web. Written by Ricky Telg, Laura Gorham, and Tracy Irani, and published by the UF Department of Agricultural Education and Communication, August 2015. AEC569/WC231: Developing Visual Elements on the Web (ufl.edu)

Berkembangnya teknologi yang semakin cepat terutama dalam bidang informasi sisfo selaku pemegang kendali dari website STIKOM PGRI Banyuwangi ingin melakukan pegembangan terhadap website yang sudah ada. Pengembangan tersebut berupa pembaharuan teknologi web dan perbaikan desain tapilan web serta penambahan fitur – fitur baru pada web. Pegembangan tersebut bertujuan untuk membuat website STIKOM PGRI Banyuwangi lebih modern. Dalam pengembangan website STIKOM PGRI Banyuwangi peneliti menggunakan metode pemrograman component oriented programming dengan menggunakan bahasa pemrograman Framework Next.Js sebagai pembaharuan teknologi. Digunakannya component oriented programming karena metode pemrograman ini menekankan dekomposisi sistem component yang reusable dan memiliki interface untuk dapat berkomunikasi dengan component yang lain sedangkan Framework Next.Js dipilih karena Framework Next.Js dilekapi dengan fitur – fitur yang mempermudah dalam memperbaiki website menjadi user friendly. Peneliti juga menggunakan style flat design untuk merubah desain dan menambah fitur – fitur baru website menjadi lebih modern. Dari hasil penelitian pengembangan front end website STIKOM PGRI Banyuwangi dengan pendekatan style flat design dan component oriented programming ini diharapkan dapat membantu meningkatkan kinerja dan moderenisasi website STIKOM PGRI Banyuwangi

One indicator of the success of a platform so as it can attract customers to visit is a user-friendly and creative application design, in the area of information technology known as User Interface and User Experience. Therefore, to improve the ability, both intellectually and practically, a community service activity is carried out, especially for the younger generation in the form of introducing and implementing UI/UX designs for beginners so that they can compete with today's business and technology world.This activity, which is packaged in the form of a webinar, focuses on understanding the basics of UI/UX design and its methodology as well as how to apply the tools, namely Figma, to design a website. Participants in this workshop amounted to 166 people spread across various parts of Indonesia, with an online learning method using Zoom for two hours. As a result of this activity, participants were able to follow the material given by the two speakers well, but in terms of time efficiency, there were delays due to technical problems. Participants' input for the material in the next activity is more focused on graphic design, coding, big data and cyber security

The interface is an important element in delivering information. This is because the interface becomes an early attraction to the user&#39;s perception before going to the next level. A good interface design will emphasize easy and user-friendly elements. Unfriendly interface design may impact the activity provided. This study aims to identify, parse and analyze user ratings on interface design. The respondents of the study involved 87 BBK 3311 Malay Epic and Historiography Literature at Universiti Putra Malaysia. The emphasis of this study will focus on nine interface design elements. The quantitative approach is used to carry out this study. A questionnaire instrument specifically designed to assess respondents&#39; assessment of the interface design. This survey is available online using the Survey Monkey website and analyzed based on the Technology Acceptance Model (TAM) approach. This is because this approach is specifically designed to analyze the acceptance of the technology. The results of the study showed the level of tendency of students to be interested in the interface design. The results of the study can also help in giving an overview to the online course builder on the interface design that affects students&#39; interest. Furthermore, it is hoped that the results of this study will be a guideline in building interface designs in the website.

Background Whiplash is a health and economic burden worldwide. Contributing to this burden is poor guideline adherence and variable management by health care professionals (HCPs). Web-based tools that facilitate clinical pathways of care are an innovative solution to improve management. Objective The study aimed to develop, implement, and evaluate a Web-based tool to support whiplash management following a robust process. Methods This study followed the first 3 processes of a research translation framework (idea generation, feasibility, and efficacy) to inform the development, implementation, and evaluation of a website that supports HCPs in whiplash management. Development followed the idea generation and feasibility processes to inform the content, design, features, and functionality of the website. This involved stakeholder (eg, industry partners, website developers, and HCPs) consultations through face-to-face meetings, surveys, and focus group discussions. Implementation followed the feasibility process to determine the practicality of the website for clinical use and the most effective strategy to promote wider uptake. Implementation strategies included classroom education, educational meetings, educational outreach, reminders, and direct phone contact. The analysis of website use and practicality of implementation involved collection of website metrics. Evaluation followed the feasibility and efficacy processes to investigate the acceptability and extent to which the website assisted HCPs in gaining knowledge about whiplash management. Surveys were conducted among student, primary, and specialist HCPs to explore ease of access, use, and satisfaction with the website, as well as self-rated improvements in knowledge of risk assessment, management, and communication between HCPs. Website logs of specialist management decisions (eg, shared care, specialist care, and referred care) were also obtained to determine actual practice. Results The development process delivered an interactive, user-friendly, and acceptable website, My Whiplash Navigator, tailored to the needs of HCPs. A total of 260 registrations were recorded from June 2016 to March 2018, including 175 student, 65 primary, and 20 specialist HCPs. The most effective implementation strategies were classroom education for students (81% uptake, 175/215) and educational meetings for primary HCPs (43% uptake, 47/110). Popular pages visited included advice and exercises and risk assessment. Most HCPs agreed that their knowledge about risk management (79/97, 81%) and exercises (85/97, 88%) improved. The specialists’ most common management decision was shared care, an improvement from a previous cohort. Areas to improve were navigation and access to outcome measures. Conclusions A robust process resulted in an innovative, interactive, user-friendly, and acceptable website, the My Whiplash Navigator. Implementation with HCPs was best achieved through classroom education and educational meetings. Evaluation of the website showed improved knowledge and practice to be more consistent with a risk-based clinical care pathway for whiplash. The positive results provide sufficient evidence to scale implementation nationally and involve other target markets such as people with whiplash, insurers, and insurance regulators.

As we all knows in today's time traveling is one of the important and most essential things for the livelihood. Air transportation is one of the mode of transport which is not common as the other modes of transport because of more expensive and not available everywhere. But what we believe is air transportation will play a major role in development economically as well as in the way infrastructure and modernization. This website is generally design to share the current/live information of airplanes. In this project we allow user to search flights between their preferred source and destinations and will receive the payment method. This website is design to allow user friendly access to flight booking. This website can be used anywhere at any time. A user can book a flight easily anywhere and anytime. When the user goes to the web site the user will be asked to login first if the user is not registered with our web site then the user has to register him first with his email address. After logging in the user have to select the source and destination from where users wish to travel and to which place. If a flight is not available according to entered source to destination our web application is developed in such a way that the user will be shown with the list of connecting flight from different sources to the user's destination. After selecting the flight user has to enter the personal details of the passenger who is going to travel. And at last the user will be redirected to the payment gateway page where the users have to make the payment for successfully booking of tickets.

Based on statistical data, Boalemo Regency is the largest producer of agricultural commodities in Gorontalo Province. Agricultural commodities harvested are rice, coconut, cocoa, palm oil, cloves, corn, sugarcane, coffee, nutmeg, palm sugar, cashew nuts, chili, onion, mango and various other types of fruits and vegetables. However, the lack of information in the agricultural sector is an obstacle to the marketing process of agricultural crops in Boalemo district, where currently the marketing process is still carried out conventionally either through intermediary traders, direct marketing from market to market, and there are also those who use the services of agricultural cooperatives, so that farmers as Producers sometimes only accept market prices which are generally determined by intermediary traders so that the biggest profits are usually obtained by traders. The purpose of this study is to design an e-commerce marketing of agricultural commodities based on a multiuser website with the User Center Design (UCD) method so that it makes it easier for farmer users in the marketing process with a wider and economical marketing area coverage. Website design using PHP programming language and MySQL data storage media. User Centered Design approach where users in every stage of system development are also involved, so that the system formed can be used according to user needs. The results of the discussion of this study produce a user-friendly system because for farmer users there is access to product data management from the input process to the ordering verification process according to the available stock so that this system in Nilia is easy to use during the transaction process for both farmer users as traders and the community as consumers.

Banks equipped themselves with modern tools to provide innovative and dynamic services to clients. Traditional banking transformed into digital online banking to facilitate customers all over the world through the internet. High-quality online banking services are necessary to retain clients. Customers using online banking services of the top five commercial Pakistani private banks were the study population. A structural equation modeling technique was employed to analyze the hypothesis. The results found the significant impact of reliability, website design, and security on customer trust leading to higher loyalty based on cognitive, motivational relational theory. The research findings provide numerous theoretical and practical implications for banks' administration to make internet banking website design more user-friendly and reliable with enhanced security features that win the customers' trust and strengthen loyalty.

Purpose – Online advertising such as Google AdWords gives small and medium-sized enterprises access to new markets at reduced costs. The purpose of this paper is to analyse the visibility and performance of a website and to test the effectiveness of online marketing using the data provided by Google Analytics. Design/methodology/approach – The authors use a class of econometric time series models with unobservable components, Structural Time Series Models (STSM). The authors allow for time-varying trends to take into account the non-stationary behaviour displayed by time series. The authors illustrate the model using daily data from a local tourist website. Three specific questions are addressed: do paid keywords campaigns increase the volume and quality of search traffic? Do paid keywords affect the volume and quality of the unpaid traffic? How do paid and unpaid keywords perform? Findings – The results for the case study show that: first, online campaigns affect traffic volume positively but their effectiveness on traffic quality is uncertain; second, paid keywords do not affect the volume and quality of unpaid traffic; third, the increase in traffic volume is not always due to the paid keywords and the lowest quality visits come from paid traffic. Practical implications – This analysis may help webmasters to design successful online advertising strategies. Originality/value – This study contributes to the development of user-friendly methodologies to monitor website performance. The analysis shows that STSM is a suitable methodology to test the effectiveness of online campaigns and to assess the changes over time in the performance of a website.

Background of the study: Website is an online media institution to promote and disseminate the information services to the public. The LIPI botanical garden website has interesting information to study, such as information of plant collections, library services, and website content. The Scanmic model can be used to analyze the appearance and information content of the botanical garden website. Purposes: to know the plant collections, library services, and website analysis results at LIPI botanical gardens, namely KR Bogor, KR Cibodas, KR Purwodadi, and KR Eka Karya Bali. Method: This type of research is descriptive – qualitative, data sources by: information retrieval on the LIPI botanical garden website, literature study, and documentation. Analysis of the website appearance and content by Scanmic model criteria, namely: screen design, content, accessibility, navigation, media use, interactivity, and consistency. Findings: The results of this study indicate that the plant collection in each botanical garden is different, and the information can be accessed through library services. The results of the Scanmic model analysis showed that of the 7 criterias of 21 indicators only 15 indicators were fulfill by the LIPI botanical garden website. Conclusion: It is necessary to develop the features and content of the LIPI botanical garden website continuosly to be more user friendly and interactive.

Purpose The purpose of this paper is to report the training of college librarians, academic and management staff, IT managers and students on how to organise, manage and use a user-friendly library. In Uganda, as in many countries, the problem is that school and/or college libraries are managed by librarians who may have good cataloguing and management skills, but who do not have the pedagogic skills and knowledge of the school curricula that are necessary for librarians to be able to guide and mentor both teachers and students or organise curriculum-related activities or facilitate research. The development of user-friendly libraries contributes in improving education quality through nurturing the interest of students and teachers in literacy activities and active search for knowledge. Under the stewardship of the Belgium Technical Cooperation and the Ministry of Education in Uganda, library stakeholders were trained on how to put users – rather than themselves – in the centre of the library’s operations and introduced to active teaching and learning methodologies and activities with emphasis on getting engaged in transforming spaces, services, outreach to users and collections. Several measures, short and long term were taken to address the gaps limiting the performance of the librarians. Given the disparities in the trainees’ education level and work experience, the training was delivered in seven modules divided into three units for over eight months in 2015. By the end of the training, trainees developed unique library strategic plan, library policies and procedures, capacity to use library systems, physical design and maintenance systems, partnerships, library structure and staff job descriptions. Design/methodology/approach To effectively engage the participants each topic was conducted using active teaching and learning (ATL) methodologies, including: lecture with slides and hands-on practice – each topic was introduced in a lecture form with slides and hands-on exercises. The main goal was to introduce the participants to the concepts discussed, offer opportunities to explore alternative approaches, as well define boundaries for discussion through brainstorming. The question-answer approach kept the participants alert and to start thinking critically on the topic discussed – brainstorming sessions allowed thinking beyond the presentation room, drawing from personal experiences to provide alternatives to anticipated challenges. The goal here was for the participants to provide individual choices and approaches for real life problems; group discussions: case study/ scenario and participant presentations – participants were provided with a scenario and asked to provide alternative approaches that could solve the problem based on their personal experience at their colleges. By the end of the group discussion, participants presented a draft of the deliverable as per the topic under discussion. More so, group discussions were an excellent approach to test participant’s teamwork skills and ability to compromise, as well as respecting team decisions. It was an opportunity to see how librarians will work with the library committees. Group discussions further initiated and cemented the much-needed librarian–academic staff – college management relationship. During the group discussion, librarians, teaching staff, ICT staff and college management staff, specifically the Principals and Deputy Principals interacted freely thus starting and cultivating a new era of work relationship between them. Individual presentation: prior to the workshop, participants were sent instructions to prepare a presentation on a topic. For example, participants were asked to provide their views of what a “user-friendly library” would look like or what would constitute a “user-friendly library”; the college library of HTC-Mulago was asked to talk about their experience working with book reserves, challenges faced and plans they have to address the challenges, while the college librarian from NTC-Kaliro was asked to describe a situation where they were able to assist a patron, the limitations they faced and how they addressed them. Doing so did not only assist to emotionally prepare the participants for the training but also helped to make them start thinking about the training in relation to their libraries and work. Take-home assignment: at the end of each session, participants were given home assignments to not only revise the training material but also prepare for the next day training. Further the take-home assignments provided time for the participants to discuss with their colleagues outside of the training room so as to have a common ground/ understanding on some of the very sensitive issues. Most interesting assignment was when participants were asked to review an article and to make a presentation in relation to their library experiences. Participant reports: participant reports resulted from the take-home assignments and participants were asked to make submission on a given topic. For example, participants were asked to review IFLA section on library management and write a two-page report on how such information provided supported their own work, as well as a participant report came from their own observation after a library visit. Invited talks with library expert: two invited talks by library experts from Consortium of Uganda University Libraries and Uganda Library and Information Science Association with the goal to share their experience, motivate the participants to strive higher and achieve great things for their libraries. Library visitation: there were two library visits conducted on three separate days – International Hospital Kampala (IHK) Library, Makerere University Library and Aga Khan University Hospital Library. Each of these library visits provided unique opportunities for the participants to explore best practices and implement similar practices in their libraries. Visual aids – videos, building plans and still photos: these were visual learning aids to supplement text during the lectures because they carried lot of information while initiating different thoughts best on the participants’ past experience and expertise. The training advocated for the use of ATL methodologies and likewise similar methodologies were used to encourage participants do so in their classrooms. Findings Addressing Key Concerns: Several measures, both long and short term, were taken to address the gaps limiting the performance of the librarians. The measures taken included: selected representative sample of participants including all college stakeholders as discussed above; active teaching and learning methodologies applied in the training and blended in the content of the training materials; initiated and formulated approaches to collaborations, networks and partnerships; visited different libraries to benchmark library practices and encourage future job shadowing opportunities; and encouraged participants to relate freely, understand and value each other’s work to change their mindsets. College librarians were encouraged to ensure library priorities remain on the agenda through advocacy campaigns. Short-term measures: The UFL training was designed as a practical and hands-on training blended with individual and group tasks, discussions, take-home assignments and presentations by participants. This allowed participates to engage with the material and take responsibility for their own work. Further, the training material was prepared with a view that librarians support the academic life of teaching staff and students. Participants were tasked to develop and later fine-tune materials designed to support their work. For example, developing a subject bibliography and posting it on the library website designed using open source tools such as Google website, Wikis, blogs. The developed library manual includes user-friendly policies and procedures referred to as “dos and don’ts in the library” that promote equitable open access to information; drafting book selection memos; new book arrivals lists; subscribing to open access journals; current awareness services and selective dissemination of information service displays and electronic bulletins. Based on their library needs and semester calendar, participants developed action points and timelines to implement tasks in their libraries at the end of each unit training. Librarians were encouraged to share their experiences through library websites, Facebook page, group e-mail/listserv and Instagram; however, they were challenged with intimate internet access. College libraries were rewarded for their extraordinary job. Given their pivotal role in the management and administration of financial and material resources, on top of librarians, the participants in this training were college administrators/ management, teaching and ICT staff, researchers and student leadership. Participants were selected to address the current and future needs of the college library. These are individuals that are perceived to have a great impact towards furthering the college library agenda. The practical nature of this training warranted conducting the workshops from developed but similar library spaces, for example, Aga Khan University Library and Kampala Capital City, Makerere University Library, International Hospital Kampala Library and Uganda Christian University Library. Participants observed orientation sessions, reference desk management and interviews, collection management practices, preservation and conservation, secretarial bureau management, etc. Long-term measures: Changing the mindset of librarians, college administrators and teaching staff is a long-term commitment which continues to demand for innovative interventions. For example: job shadowing allowed college librarian short-term attachments to Makerere University Library, Uganda Christian University Library, Aga Khan Hospital University Library and International Hospital Kampala Library – these libraries were selected because of their comparable practices and size. The mentorship programme lasted between two-three weeks; on-spot supervision and follow-up visits to assess progress with the action plan by the librarians and college administration and college library committee; ensuring that all library documents – library strategic plan, library manual, library organogram, etc are approved by the College Governing Council and are part of the college wide governing documents; and establishing the library committee with a job description for each member – this has strengthened the library most especially as an advocacy tool, planning and budgeting mechanism, awareness channel for library practices, while bringing the library to the agenda – reemphasizing the library’s agenda. To bridge the widened gap between librarians and the rest of the stakeholders, i.e. teaching staff, ICT staff, college administration and students, a college library committee structure and its mandate were established comprising: Library Committee Chairperson – member of the teaching staff; Library Committee Secretary – College Librarian; Student Representative – must be a member of the student Guild with library work experience; and Representative from each college academic department. A library consortium was formed involving all the four project supported colleges to participate in resource sharing practices, shared work practices like shared cataloguing, information literacy training, reference interview and referral services as well a platform for sharing experiences. A library consortium further demanded for automating library functions to facilitate collaboration and shared work. Plans are in place to install Koha integrated library system that will cultivate a strong working relationship between librarians and students, academic staff, college administration and IT managers. This was achieved by ensuring that librarians innovatively implement library practices and skills acquired from the workshop as well as show their relevance to the academic life of the academic staff. Cultivating relationships takes a great deal of time, thus college librarians were coached on: creating inclusive library committees, timely response to user needs, design library programmes that address user needs, keeping with changing technology to suite changing user needs, seeking customer feedback and collecting user statistics to support their requests, strengthening the library’s financial based by starting a secretarial bureau and conducting user surveys to understand users’ information-seeking behaviour. To improve the awareness of new developments in the library world, college librarians were introduced to library networks at national, regional and international levels, as a result they participated in conferences, workshops, seminars at local, regional and international level. For example, for the first time and with funding from Belgium Technical Cooperation, college librarians attended 81st IFLA World Library and Information Congress in South African in 2015. College libraries are now members of the Consortium of Uganda University Libraries and Uganda Library and Information Science Association and have attended meetings of these two very important library organisations in Uganda’s LIS profession. The college librarians have attended meetings and workshops organized by these two organisations. Originality/value At the end of the three units training, participants were able to develop: a strategic plan for their libraries; an organogram with staffing needs and job description matching staff functions; a Library Committee for each library and with a structure unifying all the four project-support Colleges; a library action plan with due dates including deliverables and responsibilities for implementation; workflow plan and organisation of key sections of the library such as reserved and public spaces; furniture and equipment inventory (assets); a library manual and collection development policy; partnerships with KCCA Library and Consortium of Uganda University Libraries; skills to use Koha ILMS for performing library functions including: cataloguing, circulation, acquisitions, serials management, reporting and statistics; skills in searching library databases and information literacy skills; skills in designing simple and intuitive websites using Google Sites tools; and improved working relationship between the stakeholders was visible. To further the user-friendly libraries principle of putting users in the centre of the library’s operations, support ATL methodologies and activities with emphasis on getting engaged in transforming spaces, services, outreach to users and collections the following initiatives are currently implemented in the colleges: getting approval of all library policy documents by College Governing Council, initiating job shadowing opportunities, conducting on-spot supervision, guide libraries to set up college library committees and their job description, design library websites, develop dissemination sessions for all library policies, incorporate user-friendly language in all library documents, initiate income generation activities for libraries, set terms of reference for library staff and staffing as per college organogram, procurement of library tools like DDC and library of congress subject headings (LCSH), encourage attendance to webinars and space planning for the new libraries.

Purpose In Kumamoto, Japan flood risk information is made available on several websites. In the event of heavy rainfall, local citizens need to access these websites and make household-level decisions. It is difficult for citizens to monitor all these sites, analyze and make effective decisions. Evacuation orders are issued by the local government who then filters the information to the relevant multiple stakeholders and local citizens. This takes time and reduces the response lead time of citizens especially in fast-onset floods. There was a therefore a need for illustrative integrated approaches, integrating these data sets. Design/methodology/approach Using precipitation, river water and tide level data, user-friendly real-time graphs were set up for the Shirakawa River, Kumamoto, Japan. Flood data were collected and used to create numerical simulations, and electronic community-based hazard maps were created. Findings The data gathered from the July 2012 flood event were used as a demonstrator, illustrating a flood event, as well as how to utilize the information provided on user-friendly real-time graphs’ website, to determine the location, future time and possibility of flooding. Additionally, an electronically generated flood hazard map-making process was developed for distribution across Japan. Research limitations/implications These illustrative approaches are relatively new and have only been tested and evaluated in communities across Kumamoto, Japan. As such, it is too early to determine robustness and generalized applications worldwide, especially in data-scarce countries and communities. Improvements and maintenance are ongoing. Practical implications These illustrative approaches can be adopted and utilized in cities and communities around the globe, thereby helping in overall disaster risk-reduction initiatives and better flood risk management strategies. Originality/value These illustrative approaches are new to Kumamoto City and Japan. These provide citizens with user-friendly real-time graphs that can be accessed anytime and used in flood hazard preparations, warnings, response or recovery.

Objective.To describe the development of the Systemic Lupus Erythematosus Disease Activity Index 2000 Responder Index-50 (S2K RI-50) Website (www.s2k-ri-50.com) and to assess satisfaction with its training and examination modules among rheumatologists and rheumatology fellows.Methods.The development of the Website occurred in 3 phases. The first was a deployment phase that consisted of preparing the site map along with its content. The content included the S2K RI-50 training manual, the tests and corresponding question bank, and the online adaptive training module, along with the extensive site testing. The second phase included the participation of rheumatologists and trainees who completed the Website modules. The third was a quality assurance phase in which an online survey was developed to determine the satisfaction level of its users. Further modifications were implemented per participants’ recommendations.Results.The site has been online since it was registered in September 2010. Fourteen rheumatologists and rheumatology trainees from different centers reviewed and completed the material contained in the Website. The survey revealed acceptance among rheumatologists for the Website’s content, design, and presentation. The Website was rated as user-friendly and useful in familiarizing investigators with the S2K RI-50. After completion of the training and examination modules, participants reported a suitable level of preparation to implement the S2K RI-50 in clinical trials and research settings in a timely manner.Conclusion.The Website includes training and examination modules that familiarize rheumatologists with the S2K RI-50 and assesses their competence to use the index. This prepares them for the use of the S2K RI-50 in clinical trials and research settings.

Abstract BACKGROUND: Parents and adolescents are searching online for information about mental health. Google searches are frequently used, but do not always yield accurate and reliable information that is presented in a user-friendly manner. The first step toward the development of a useful online child mental health resource is to examine existing web content and understand parent and adolescent needs from online mental health material. OBJECTIVES: The objectives of this study are two-fold (i) To conduct an environmental scan of existing online repositories of child and adolescent mental health information with respect to both parent and adolescent friendly content on three identified topic areas for the initial phase of the project (Anxiety, Eating Disorders, Suicide Prevention) (ii) To determine parent and adolescent needs from, and perspectives about, current web-based information with respect to site design, content and limitations to inform the creation of a pediatric hospital based web site with a broad range of information pertaining to child and adolescent mental health. DESIGN/METHODS: An environmental scan was conducted to assess available online information about three identified topic areas as described above. As the project continues, the scan will be expanded to include other topic areas in child and adolescent mental health. Parallel parent needs assessment surveys were conducted. As our adolescent section was being developed, adolescents were surveyed for their feedback regarding illustrations and presentation of current content. RESULTS: The environmental scan identified 17 hospital websites for in-depth review. Although some websites had information on diverse mental health topics, few contained comprehensive information on a broad range of topics. For example, only 9 had information about anxiety disorders. Additionally, an overall lack of adolescent specific content was noted. Parent surveys revealed significant interest in a strong stand-alone site where they could access mental health information. Parents also indicated that they would prefer separate parent and teen content areas. CONCLUSION: Current websites providing information regarding child and adolescent mental health, while plentiful, lack sufficient scope, adolescent-friendly content, and interactivity that limit their utility for parents and families. Development of a high-quality and accessible child and adolescent mental health website requires an interdisciplinary collaboration of experts in mental health, website design, and knowledge dissemination. This study has informed the development of a new online resource, interactive elements of which will be shared as part of the oral presentation.

Purpose – The purpose of this paper is to statistically explore the relationship between web usability and web presence of the universities. As a case study, five Turkish universities in different rankings which were selected from Webometrics rankings were evaluated and compared. Design/methodology/approach – Two different methods were employed for performing usability evaluation of the selected universities: a user testing was used to measure the user performance on the selected tasks and a questionnaire to assess the user satisfaction on the website use. Both usability evaluation methods were applied on the pre-determined tasks for each university by participation of 20 subjects. After the usability evaluation, the universities were ranked in terms of usability results and finally, the relationship between web usability and web presence of universities was statistically investigated by using Kendall’s rank correlation. Findings – Several common usability problems which were asserted by related previous studies were identified at the end of usability evaluation of university websites. The usability results also revealed that selected Turkish university websites suffer from numerous usability problems. Further, a strong positive correlation (p < 0.05) between the usability of the university websites and their web presences were identified. Hence, the participants showed a higher success and satisfaction while performing the tasks on the university websites which have strong web presences. Practical implications – The findings from this study have practical implications for universities. Correlation results showed that universities can improve their web usability by giving importance to their web presence volumes. Universities can estimate their web usability levels by investigating their web presence rankings and they can also raise their rankings in Webometrics ranking system by improving the usability of their websites. Moreover, university web developers can design more usable and more user-friendly websites by avoiding usability and design problems identified through usability evaluation. Originality/value – Different from the prior research efforts focussing on usability of educational web pages, this study contributes to the growing literature by statistically exploring the relationship between web presence and web usability of universities. This study is also precious from the point of view that it is one of the first attempts to evaluate and compare usability levels of a set of universities’ websites from Turkey.

Abstract: Beart.id is an online media for the creative industry ecosystem in Indonesia. Established in 2019, Beart stands for beautiful art. With their main issues covering 17 sub-sectors of the creative economy. This year, art is developing digital products in the form of fonts and graphic design templates. From this, Beart needs a place to sell and promote his digital products. After considering the results of the e-commerce feature survey with a percentage of 92.6 percent of respondents saying that having their own e-commerce website system can help the online buying and selling process of the brand's products. From this problem, the design of the beart.id website was born as an e-com­merce digital product. The author uses the Design Thinking design method popularized by David Kelley and Tim Brown, the founder of IDEO. There are 5 panels in this method, including: Empathize, Define, Ideate, Prototype, and Test. The purpose of the E-Commerce website beart.id is to accom­modate digital products from Beart and to meet the business needs of B2B (Business to Business) and B2C (Business to Consumer) digital products. The e-commerce website is called a beart shop. For the final conclusion, a test was carried out through a questionnaire using a Likert scale resulting in a score of 89 percent, which means that according to the interval scale, I strongly agree. This percentage means that Beart's e-commerce website is running well, is attractive to consumers and user friendly. Keywords: website; e-commerce; digital product; Beart.id Abstrak: Beart.id merupakan sebuah media daring untuk ekosistem industri kreatif di Indonesia. Berdiri sejak tahun 2019, Beart memiliki singkatan beautiful art. Dengan isu utama mereka meliputi 17 subsektor ekonomi kreatif. Ditahun ini beart sedang mengembangkan produk digital berupa font, dan template desain grafis. Dari hal tersebut beart memerlukan wadah untuk menjual serta mempromosikan produk digitalnya. Setelah menimbang hasil survei fitur e-commerce dengan persentase 92,6 persen responden mengatakan bahwa memiliki sistem laman jual-beli/ecommerce sendiri dapat membantu proses jual-beli online dari produk brand tersebut. Dari masalah tersebut lahirlah perancangan laman beart.id sebagai e-commerce produk digital. Adapun penulis menggunakan metode perancang­an Design Thinking yang dipopulerkan oleh David Kelley dan Tim Brown pendiri IDEO. Ada 5 panel dalam metode tersebut, yaitu diantaranya: Empathize, Define, Ideate, Prototype, dan Test. Tujuan E-Commerce laman beart.id adalah menampung produk digital dari Beart serta memenuhi kebutuhan bisnis B2B (Business to Business) dan B2C (Business to Consumer) terhadap produk digital. Adapun laman e-commerce ini bernama beart shop. Untuk kesimpulan akhir dilakukan test lewat kuesioner menggunakan skala likert menghasilkan skor 89 persen yang artinya menurut skala interval sangat setuju. Persentase tersebut memberikan arti bahwa laman e-commerce Beart sudah dapat berjalan dengan baik, menarik bagi consumer dan user friendly. Kata kunci: laman; perdagangan elektronik; produk digital; Beart.id

This paper presents the Component-Based Software Engineering (CBSE) approach for usability testing of a web-site based on ISO 9241-11 usability guidance to achieve specified goals with effectiveness, efficiency and satisfaction. Usability testing is a technique used to evaluate a product by testing it on users. A particular type of website i.e. university web site was chosen and segmented in different components in modular forms according to the purpose of that component. Then component wise tasks as per ISO 9241-11 usability guidance were prepared to carry out the usability testing for evaluating the test web-site. After analyzing the results of component based usability testing, a proto-type version of the test web-site was designed in a limited form including all the feedback of test results. Finally, the proto-type web-site was re-evaluated for establishing the effectiveness of component based web usability method with the same tasks. The proposed component based usability testing method is expected to improve the design/content issues of web-site resulting the web-site much more user friendly, effective and less time and cost consuming.

Abstract Sustainable management of agricultural resources aims to achieve global food security and the greater interest in achieving several Sustainable Development Goals (SDGs) as proposed by the United Nations, particularly the goals without poverty, without hunger, and terrestrial ecosystems. One method that can be done to facilitate policy-making in achieving these goals is to build a web-based food security information system on the basis of a geosmart system. The purpose of this study is to develop a user-friendly information system that provides thematic databases obtained from various sources, particularly remote sensing data, GIS, GPS, and field surveys, with metadata information that has a coordinate system. The development of this system is expected to provide various thematic services on land and land resource information to facilitate visualization, access, and information services in the study area. This study was conducted on a small island of Kaledupa island, in Wakatobi Regency. In addition to biophysical information, it is expected that this system can also provide information services on socio-economic conditions, agricultural commodities, production, agroecology, soil, and crop suitability. The data presented on the website is currently in the form of a thematic map, a plan map in the form of a map of the island’s spatial pattern, and documentation of sampling data. The long-term target of developing this information system is expected to facilitate users and policy makers in Wakatobi Regency in managing land resources, assessing land degradation, and user-friendly agricultural planning in Wakatobi Regency.

This paper describes the full process of design, development and evaluation of a Shariah-compliant e-commerce fashion prototype. The prototype was designed and developed based on Fogg’s (2003) Persuasive Technology principles, namely, the principle of suggestion, principle of similarity and principle of trustworthiness which are able to persuade consumers to visit and eventually purchase products from this site. User Experience Testing was conducted to evaluate user experience in terms of screen layout, features and functionality of the site. Findings of the study indicate that the information offered is useful and the website is well-designed. In addition, the suggestions on size and clothes based on users’ body measurement are helpful when choosing suitable clothes based on one’s body type. Therefore, it can be concluded that Shariah-compliant fashion on this e-commerce site is interesting, useful and user friendly, and thus, can be a sustainable go-to site of e-commerce for Muslim women.

Purpose – This case study aims to evaluate Omeka.net, the hosted Web publishing exhibit tool, as a low-cost and technology-friendly platform encouraging dynamic academic and non-academic communities to collaborate, explore and contribute to a genre film festival resource. Design/methodology/approach – A literature review established six variables to assess Omeka.net as a viable platform for libraries seeking to administer a resource-focused website adhering to information standards with limited budgets, training and technical or institutional support. The variables identified were cost; website management; content building and management; communities, engagement and collaboration; exploration and knowledge building; and website support. Findings – Omeka.net supports many activities with notable functions for website administration; collection building; media formats; collaboration; metadata; social media; user contributions; technical support; and the creation of simple, custom pages. While templates for page layouts offer a surprising amount of choices, some options are limited. Currently, interactive and exploratory items cannot be embedded into website pages. Originality/value – This paper discusses Omeka.net, the hosted version of the exhibit tool offered by Omeka, as a platform to encourage cross-sector collaboration for digital humanities projects, addressing a gap in the literature which focuses on Omeka.org, the open-source software version installed by libraries with access to servers and technical staff.

The purpose of this study was to analyze the needs and customer satisfaction in service advertising and design an attractive site customer satisfaction, user friendly and dynamic. Ways to do research using analytical method, data collection method, and design method. The collection of data and information were done through a field research. The results obtained from this research is the design of e-CRM applications (Electronic Customer Relationship Management) which aims to produce an interactive Internet-based applications for any strategy to enhance relationships with existing customers, increase new customers and increase profits from the sale. In addition, companies can thrive in providing quality service to our customers, which in turn can increase its profit. The conclusion of this research is to create a dynamic website, which is useful for providing better services to consumers, thus increasing profits for customers and companies.

Purpose As library budgets continue to constrict, librarians will need to become more familiar with comparing database host platforms. This paper aims to compare Inspec on Elsevier’s Engineering Village (EV) and Clarivate’s Web of Science (WOS) from a novice user experience. The main objectives are to identify some R1 institutions that subscribe to Inspec and highlight some of the key differences between the two platforms. Design/methodology/approach Information on Inspec was gathered from various sources such as the home website, IET, and the host platform websites of Elsevier and Clarivate Analytics. Additional evidence was also collected from brochures and guides to help illustrate some of the main features and differences that novice users would be familiar with. Findings Most institutions subscribe to Inspec via the EV platform. Results from the study conclude that EV was the choice over WOS for hosting Inspec owing to a more user-friendly interface, potential lower cost and faster platform updates in response to meeting user needs. Research limitations/implications As database platforms change over time, feature areas such as content, interface and features remain important for information professionals and librarians to stay current with those changes. Also, this work can help librarians with understanding the planning and developing of a process for comparing identical or similar databases on different platforms. Originality/value Much of the literature focuses on the unfamiliar details and not so much on the novice user. This paper provides a unique perspective in how a novice user would prefer the attributes of one host platform over the other. Additionally, the same review criteria can be applied in other subjects and disciplines.

A Review of: Deschenes, A. (2014). Improving the library homepage through user research – without a total redesign. Weave, 1(1). http://dx.doi.org/10.3998/weave.12535642.0001.102 Abstract Objective – To assess content organization and wording of links on the library’s homepage. Design – Mixed-methods survey. Setting – Small college, United States of America. Subjects – 57 library users. Methods – Library staff distributed paper surveys at the entrance to the library, with the goal of collecting a minimum of 30 surveys. The survey directed participants to indicate their preferred terms from a list, and their preference for ordering the menu items on the library’s homepage. Qualitative survey data was also collected via several open-ended questions that began with prompts such as “I really love…” and “I can never find…” Main Results – The search box tab labelled “Library Catalogue” was preferred over “Books and Media,” which the staff believed to be a more user-friendly term. Using a pre-defined list, participants ranked the Library Catalogue as the most important tab, followed by E-Resources, Articles, and Library Guides. A link to the Library Catalogue was also selected as the most important resource sidebar link, followed by E-Resources, Full-Text Journals, Library Guides, and Refworks. The service sidebar links by order of importance were found to be: Library Hours, Group Study Rooms, Writing & Citing, Interlibrary Loan, and Chat with a Librarian. Qualitative feedback received demonstrated a lack of understanding what the terms “Library Guides” and “A-Z List” mean, and difficulty finding a complete list of databases. Library staff received feedback that the Library Hours and Account Log In should be made more prominent. Conclusion – Library staff updated the website to reflect user preferences for wording and order of links on the homepage. Google Analytics showed a decrease of 30 seconds per average visit after the changes, which the author attributes to better wording and organization. There were no complaints about the website in the first three months after the change. The author concludes that a paper survey is an effective tool for librarians who would like to make incremental changes on their homepages.

Given the increase in online shopping and the prevailing research gap, this study designed and implemented an online shopping system for Gulf brands. It presents an online customization feature-based design and implementation concerning the case of GhazzawiGowns. The study used the B/S model (browser/server) to design and implement an online shopping system for Gulf brands. This system was developed because online shopping is increasing in the Gulf. Users were asked to provide their input concerning the services and website usage. Feedback showed that the developed system could effectively meet customers’ online shopping needs. However, only a few agreed that Gulf brands provided customization. This highlights that very few services are being offered online that give users a choice to customize products. The provided functions and descriptions of the system were user-friendly and provided greater accessibility to address various design issues. However, the webpage needs to be updated to improve offerings and services.

The botanicalcollections.be website (http://www.botanicalcollections.be) is the culmination of the three year Digitale Ontsluiting Erfgoedcollecties (DOE!) project. Over this period we have digitally imaged 1.2 million African and Belgian herbarium specimens and much of their label data. All these data are freely available on our new virtual herbarium www.botanicalcollections.be. For this we have to thank a generous grant from the Flemish Government. The site was officially launched on the 23rd March, 2018, at the Fourth Annual Meeting of Plant Ecology and Evolution held at Bouchout Castle in Meise Botanic Garden (https://sites.google.com/plantentuinmeise.be/ampee4/). Before developing the website we conducted a user requirements analysis (Vissers et al. 2017. These requirements formed the basis for development from initial design to the finished product. Lots of features were incorporated to make the site as user-friendly and usable as possible; persistent URIs, zoomable and downloadable images and access to data. Each specimen can be annotated and is available in a machine readable format. The goal of the botanicalcollections.be website is not only to make digitized specimens from the Botanic Garden available, but also to centralize and display the herbarium specimens from other Belgian herbaria. A cooperation agreement will make collaboration easy and transparent. The benefits to herbaria of participating in this virtual herbarium include greater publicity, the ability to show how their specimens contribute to overall knowledge, and a mechanism for identifying where to focus future collecting efforts, all of which help validate their worth to institutional administrators. In addition, such cooperation helps build professional relationships who, because of disparate interests and obligations, might not normally connect with each other.

The Korean government released the National Spatial Data Infrastructure Portal (NSDIP) by integrating the spatial information possessed by 205 agencies to implement governance through the portal. In this study, four evaluation criteria groups (disclosure, participation, civil petition service, and website usability) were established through a literature review related to governance and government portals. After evaluation based on the four evaluation criteria, governance improvement measures were suggested. As an improvement measure, in terms of information disclosure, it was necessary to manage the quality of data update cycle, accuracy, metadata, etc., and to provide customized spatial information. In the stakeholder participation section, feedback from users is reflected in policies, and activation of participation spaces through education and exhibitions is required. In terms of civil petition service, it is necessary to introduce an incentive system to improve innovative services and to prepare measures to prevent infringement of security and privacy in the civil petition process. In website usability, it is necessary to prepare an improvement plan by introducing user-friendly interface design using GIS viewer, and statistics and GIS spatial analysis functions. The improvement plan by the evaluation criteria is expected to be the direction to implement inclusive portal governance.

Purpose The paper aims to “re-use” the Open Government Data (OGD) published by the Election Commission of India (ECI). Bihar’s performance across General Elections, 2014, and Bihar Legislative Assembly Elections, 2015, is compared, wherein the role of contestants’ demographic profiles in determining their vote share is being investigated. Design/methodology/approach Hypotheses are derived based on the impact of contestants’ demographic profiles (age, marital status, social category, political party affiliation, educational qualification, availing telephone and email facility, criminal antecedents) on their vote share. Following a quantitative approach, multiple regression and logistic regression are used to draw inferences from the data contestants’ affidavits – sourced from the ECI website. Findings Results show that contestants’ demographic profiles impact their vote share in the elections. While the ECI website is a viable source for re-using the data available there, data are not available in a user-friendly format and this leads to difficulty in being re-used by different stakeholders. Originality/value Academic research on OGD re-use is negligible, and the present study seeks to contribute towards extant literature by underlining the significance of re-using OGD by drawing inferences from the data accessible via ECI.

The availability of updated and easy access to geospatial data and information is the main thing in disaster mitigation and sustainable spatial planning. This needs to be supported by the rapid development of technology in the aspect of spreading data and spatial information via the internet. The Spatial Data Infrastructure (SDI) is realized as an implementation of spatial data distribution. SDI is an integrated mechanism to make it easier for spatial data users to access, search, share, and use spatial data and information. Built upon the background statements, the research does intend to develop a web-app which is functioned as a data repository, viewer, and also simple processing (web GIS). To design and develop a disaster geospatial online application web-app that has an integrated function (repository-web GIS) following the directions and input from user feedback becomes the fold of the research. . The importance of putting the user needs in building a web-app to be used by anyone universally is more realistic and practical. The user interface is very essential in bridging communication between users and web mapping systems. User-centred design (UCD) implemented by gathering input and feedback from users. UCD describes the process of ensuring interface success throughout the design and development of the interface. GeoNode has chosen as the platform since it is open-sourced, and commonly used for managing and publishing geospatial data. Based on respondents' assessment of the quality of content/information that important to be developed in a disaster website, it is recognized that providing reliable and up-to-date data and information (69%) and the accuracy of data and information (74%) are the most important things to develop in the InDITA application. the most important features to respondents are the spatial data display feature/map viewer (89%). The design of InDITA was built interactive and user-friendly which designed as an application that accommodates simple viewer, data repository, and web GIS functions. The interactive design emerged as the demand for app users.

Web is a digital page that functions to process and display information. A website has become an important element for an educational institution to disseminate information more widely and be known to more people. A web with a bad interface can cause user to have trouble finding the information they need and does not want to browse or visit again. Therefore, the appearance of a good and friendly interface with user is very important to be implemented in order to make user feel at home and comfortable in accessing related information. Evaluation of the appearance of the SMK Komputama web interface is carried out to produce recommendations for improving the appearance of a better interface based on ease of use (usability) so that operational activities on the web can run well. Evaluation was carried out using the heuristic method by 3 respondents using a questionnaire based on aspects of the heuristic method. There are 10 aspects of the heuristic method used namely feedback, matching, freedom, consistency, error, efficiency, recognition, design, diagnosis, and documentation. The results showed that the appearance of the SMK Komputama web interface had been quite good in terms of ease of use (usability) but there were still some interface points that needed to be improved.

Fresh water generator is one of the most important auxiliary aircraft on ships to produce fresh water. The efficient use of fresh water can extend the life of the fresh water generator and save electricity usage. Efficient use of fresh water can be done by remotely monitoring the level of fresh water in the tank in real time.The system for knowing the water level in real time is built with an ultrasonic sensor to transmit data to the Wemos in the form of height data. Wemos converts freshwater level data into the volume of water in the tank. The volume and water level data is then displayed on the LCD and the Wemos sends data on the volume of fresh water to the internet in the form of a website with a design that is easy to understand (user friendly) and the website can be accessed anywhere. It can be seen that the system can work properly because the highest error reading is only 5%, namely in 4 liters with a tilt position og 20 right . Meanwhile, the biggest difference between sendor readings and real when testing 5 liters with a slope of 30 to the right is 0.23 liters. The best average result occur when testing flat conutions.

This work presents the CODEUS platform, which includes a simulation tool together with an online experimental demonstrator to offer analysis and testing flexibility for researchers and developers in Ultrasonic Indoor Positioning Systems (UIPSs). The simulation platform allows most common encoding techniques and sequences to be tested in a configurable UIPS. It models the signal modulation and processing, the ultrasonic transducers’ response, the beacon distribution, the channel propagation effects, the synchronism, and the application of different positioning algorithms. CODEUS provides results and performance analysis for different metrics and at different stages of the signal processing. The UIPS simulation tool is specified by means of the MATLAB© App-Designer environment, which enables the definition of a user-friendly interface. It has also been linked to an online demonstrator that can be managed remotely by means of a website, thus avoiding any hardware requirement or equipment on behalf of researchers. This demonstrator allows the selected transmission schemes, modulation or encoding techniques to be validated in a real UIPS, therefore enabling a fast and easy way of carrying out experimental tests in a laboratory environment, while avoiding the time-consuming tasks related to electronic design and prototyping in the UIPS field. Both simulator and online demonstrator are freely available for researchers and students through the corresponding website.

Modders, as people adding modifications or suggesting those to original creations, have been a source of free labour in the digital game industry. Their contributions have been at the root of many controversies. As such, corporations have adopted either hostile or friendly attitudes towards the practice of modding, which is reflected in how corporations try to facilitate or limit modders’ agency to create user-created content. This article explores the perspective of players as creators, commonly referred to as modders, on corporate strategies to commodify their free labour. The empirical work consists of semi-structured interviews with modders associated with the website fora Nexusmods.com and ModDB.com. By adopting Sayer’s concept of moral economy, this study draws two conclusions: first, that modders exist within a participatory ecosystem comprised of the modder, the community and corporate actors, where all actors participate in a political-ideological negotiation on how modders ought to create digital game modifications; second, when analysing agency affordances, a moral economy of multiple actors with different norms, values and social codes constitutes a provision system of social dependency that is at risk of collapsing whenever there is outsider interference, as well as corporate attempts to incorporate modders into paid-mod systems.

Purpose The average employee spends a total of 18.6 h every two months on password-related activities, including password retries and resets. The problem is caused by the user forgetting or mistyping the password (usually because of character switching). The source of this issue is that while a password containing combinations of lowercase characters, uppercase characters, digits and special characters (LUDS) offers a reasonable level of security, it is complex to type and/or memorise, which prolongs the user authentication process. This results in much time being spent for no benefit (as perceived by users), as the user authentication process is merely a prerequisite for whatever a user intends to accomplish. This study aims to address this issue, passphrases that exclude the LUDS guidelines are proposed. Design/methodology/approach To discover constructs that create security and to investigate usability concerns relating to the memory and typing issues concerning passphrases, this study was guided by three theories as follows: Shannon’s entropy theory was used to assess security, chunking theory to analyse memory issues and the keystroke level model to assess typing issues. These three constructs were then evaluated against passwords and passphrases to determine whether passphrases better address the security and usability issues related to text-based user authentication. A content analysis was performed to identify common password compositions currently used. A login assessment experiment was used to collect data on user authentication and user – system interaction with passwords and passphrases in line with the constructs that have an impact on user authentication issues related to security, memory and typing. User–system interaction data was collected from a purposeful sample size of 112 participants, logging in at least once a day for 10 days. An expert review, which comprised usability and security experts with specific years of industry and/or academic experience, was also used to validate results and conclusions. All the experts were given questions and content to ensure sufficient context was provided and relevant feedback was obtained. A pilot study involving 10 participants (experts in security and/or usability) was performed on the login assessment website and the content was given to the experts beforehand. Both the website and the expert review content was refined after feedback was received from the pilot study. Findings It was concluded that, overall, passphrases better support the user during the user authentication process in terms of security, memory issues and typing issues. Originality/value This research aims at promoting the use of a specific type of passphrase instead of complex passwords. Three core aspects need to be assessed in conjunction with each other (security, memorisation and typing) to determine whether user-friendly passphrases can support user authentication better than passwords.

Maintaining the water quality of a pond is one of the main issues on aquaculture management. Water quality represents the condition of a pond based on several water parameters such as dissolved oxygen (DO), temperature, pH, and salinity. All of these parameters need to be strictly supervised since it affects the life-sustainability of cultivated organisms. However, DO is said to be the main parameter since it affects the growth and survival rate of the shrimp. Therefore, a water quality control and monitoring system is needed to maintain water parameters at acceptable value. The system is developed on a mini-PC and microcontroller which are integrated with several sensors and actuator forming an embedded system. Then, this system is used to collect water quality data that is consisting of several water parameters and control the DO as the main parameter. In accordance with the stability needs against the sensitive environment, a fuzzy logic-based controller is developed to maintain the DO rate in the water. This system is also equipped with SIM800 module to notice the farmer by SMS, built-in wifi module for web-based data logging, and improved with Android-based graphical user interface (GUI) to perform user-friendly monitoring. From the experiment results, a fuzzy controller that is attached to the system can control the DO at the acceptable value of 6 ppm. The controller is said to have high robustness since its deviation for long-time use is only 0.12 ppm. Another test shows that the controller is able to overcome the given disturbance and easily adapt when the DO’s set point is changed.  Finally, the system is able to collect and store the data into cloud storage periodically and show the data on a website.

Background User-friendly information at the point of care should be well structured, rapidly accessible, and comprehensive. Also, this information should be trustworthy, as it will be used by health care practitioners to practice evidence-based medicine. Therefore, a standard, validated tool to evaluate the trustworthiness of such point-of-care information resources is needed. Objective This systematic review sought to search for tools to assess the trustworthiness of point-of-care resources and to describe and analyze the content of these tools. Methods A systematic search was performed on three sources: (1) we searched online for initiatives that worked off of the trustworthiness of medical information; (2) we searched Medline (PubMed) until June 2019 for relevant literature; and (3) we scanned reference lists and lists of citing papers via Web of Science for each retrieved paper. We included all studies, reports, websites, or methodologies that reported on tools that assessed the trustworthiness of medical information for professionals. From the selected studies, we extracted information on the general characteristics of the tools. As no standard, risk-of-bias assessment instruments are available for these types of studies, we described how each tool was developed, including any assessments on reliability and validity. We analyzed the criteria used in the different tools and divided them into five categories: (1) author-related information; (2) evidence-based methodology; (3) website quality; (4) website design and usability; and (5) website interactivity. The percentage of tools in compliance with these categories and the different criteria were calculated. Results Included in this review was a total of 17 tools, all published between 1997 and 2018. The tools were developed for different purposes, from a general quality assessment of medical information to very detailed analyses, all specifically for point-of-care resources. However, the development process of the tools was poorly described. Overall, seven tools had a scoring system implemented, two were assessed for reliability only, and two other tools were assessed for both validity and reliability. The content analysis showed that all the tools assessed criteria related to an evidence-based methodology: 82% of the tools assessed author-related information, 71% assessed criteria related to website quality, 71% assessed criteria related to website design and usability, and 47% of the tools assessed criteria related to website interactivity. There was significant variability in criteria used, as some were very detailed while others were more broadly defined. Conclusions The 17 included tools encompass a variety of items important for the assessment of the trustworthiness of point-of-care information. Overall, two tools were assessed for both reliability and validity, but they lacked some essential criteria for the assessment of the trustworthiness of medical information for use at the point-of-care. Currently, a standard, validated tool does not exist. The results of this review may contribute to the development of such an instrument, which may enhance the quality of point-of-care information in the long term. Trial Registration PROSPERO CRD42019122565; https://www.crd.york.ac.uk/prospero/display_record.php?RecordID=122565

PurposeThe purpose of this paper is to examine the impact of consumers’ attitudes towards organic food on online impulse buying behaviour as well as the moderating effect of three website features (visual, information and navigation design) on this relationship.Design/methodology/approachSurvey data were collected via an online survey using social media platforms. A total of 653 online questionnaires were collected (response rate = 72.5 per cent) and analysed by applying exploratory and confirmatory factor analyses. The proposed hypotheses were tested through structural equation modelling.FindingsSocial media forums, ratings and reviews shape Chinese consumers’ attitudes towards organic food and positively influence their online impulse buying in this market. Website features are critical for disseminating information on organic food. Informative webpages featuring product quality and certification have a greater moderating effect on purchase. Information cues such as nutritional content; production and processing methods, and environmentally friendliness also influence consumers’ attitudes and thus impulse buying decisions.Practical implicationsMarketers should reconsider their tactics for dealing with modern consumers, as webpages should be user-friendly and visually appealing with a social learning mechanism to drive organic food consumption.Originality/valueThis study bridges a gap in the literature on social commerce initiatives for developing consumers’ attitudes towards organic food and online impulse buying. Further, it proposes measures that can enhance organic consumption and contributes to the literature on the importance of social factors, resulting in enhanced knowledge on the online impulse buying of organic food.

Purpose – The purpose of this paper is to provide an insight into the determinants of the customers’ attitude and behavioural intention to use Internet banking services, paying special attention to the role of perceived risk, trust, enjoyment, website design and social influence. Design/methodology/approach – A research model grounded on the technology acceptance model (TAM) reflecting the effects of trust, perceived risk, perceived enjoyment, perceived website design and social influence on TAM constructs is proposed. The structural equation modelling technique is used to analyse a sample of 697 individual Internet banking users in India through an online survey. Findings – The results of data analysis confirm some of the hypotheses drawn from the literature. Consistent with some of the other studies, perceived usefulness, perceived ease of use, trust and perceived enjoyment are found to be immediate direct determinants of customers’ attitude towards using Internet banking. Attitude, perceived risk, perceived enjoyment and trust determine the customers’ behavioural intentions to use Internet banking. Although the direct effect of perceived website design is significant only on perceived ease of use, its indirect effects are significant on perceived usefulness, attitude and behavioural intentions. Furthermore, perceived enjoyment exerts both direct and indirect effects on perceived usefulness but exerts only direct effect on perceived ease of use. Research limitations/implications – Generalizability of the research is a practical limitation in consumer research studies and the present study is not an exception to that. The current study focused only on some technological, behavioural and attitudinal factors, and many customer-specific factors and other psychographic and behavioural factors such as cost, perceived value, service quality and satisfaction, which can provide more significant insight into the adoption process, are not a part of the scope of the study. Practical implications – This research specifies the implications in three perspectives, viz., theoretical, methodological and managerial. Furthermore, this study provides the practical recommendations to enhance customer trust and guidelines to reduce perceived risk. The most significant implication for the banking sector is that apart from offering useful and user-friendly services, they need to build a trusting relationship with customers. Originality/value – This study extends existing body of Internet banking literature by incorporating trust and risk perceptions. The effects of website design and perceived enjoyment on Internet banking acceptance have been examined and were found to be significant in the Indian context. In addition, it enables us to contribute to the current literature on the emerging Indian Internet banking services (IBS) market, which is largely under-researched.

Background Medical care is highly complex in that it addresses patient-centered health goals that require the coordination of multiple care providers. Emergency department (ED) patients currently lack a sense of predictability about ED procedures. This increases frustration and aggression. Herein, we describe a system for providing real-time information to ED patients regarding the procedures in their ED medical journey. Objective This study aimed to develop a system that provides patients with dynamically updated information about the specific procedures and expected waiting times in their personal ED journey, and to report initial evaluations of this system. Methods To develop the myED system, we extracted information from hospital databases and translated it using process mining and user interface design into a language that is accessible and comprehensible to patients. We evaluated the system using a mixed methods approach that combined observations, interviews, and online records. Results Interviews with patients, accompanying family members, and health care providers (HCPs) confirmed patients’ needs for information about their personal ED journey. The system developed enables patients to access this information on their personal mobile phones through a responsive website. In the third month after deployment, 492 of 1614 (30.48%) patients used myED. Patients’ understanding of their ED journey improved significantly (F8,299=2.519; P=.01), and patients showed positive reactions to the system. We identified future challenges, including achieving quick engagement without delaying medical care. Salient reasons for poor system adoption were patients’ medical state and technological illiteracy. HCPs confirmed the potential of myED and identified means that could improve patient experience and staff cooperation. Conclusions Our iterative work with ED patients, HCPs, and a multidisciplinary team of developers yielded a system that provides personal information to patients about their ED journey in a secure, effective, and user-friendly way. MyED communicates this information through mobile technology. This improves health care by addressing patients’ psychological needs for information and understanding, which are often overlooked. We continue to test and refine the system and expect to find positive effects of myED on patients’ ED experience and hospital operations.