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Sun, Yan. "Business-oriented Software Process Improvement based on CMM and CMMI using QFD". Diss., Rolla, Mo. : University of Missouri-Rolla [sic] [Missouri University of Science and Technology], 2008. http://scholarsmine.mst.edu/thesis/pdf/Sun_09007dcc8047a90b.pdf.
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Thesis (Ph. D.)--Missouri University of Science and Technology, 2008.Degree granted by Missouri University of Science and Technology, formerly known as the University of Missouri-Rolla. Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed April 29, 2008) Includes bibliographical references (p. 108-111).
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Jorge, Acapana Katherine Miluska. "Aplicación de CMMI DEV nivel 3 a la fábrica de software de la empresa Contasis S.A.C". Bachelor's thesis, Universidad Continental, 2018. http://repositorio.continental.edu.pe/handle/continental/4920.
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La tesis “APLICACIÓN DE CMMI DEV NIVEL 3 A LA FÁBRICA DE SOFTWARE DE LA EMPRESA CONTASIS S.A.C”, aplica el modelo de mejora continua CMMI (Capability Madurity Model Integration for Development) en los procesos de la Fábrica de Software, que conllevó dos etapas, la primera efectuó el diagnóstico inicial; denominada evaluación Nro 1, valoro la adecuación a los niveles de madurez 2 y 3 de la Fábrica de Software previa a la implementación CMMI, la metodología de evaluación fue SCAMPI (Standard CMMI Appraisal Method for Process Improvement), se obtuvo que el 66% de prácticas no estaban implementadas mientras que el 34% si eran implementadas. La segunda etapa, implementa y mejora las oportunidades detectadas, se tenían 28% de prácticas sin implementar, éstas se gestionaron tomando en cuenta el diagnóstico inicial; Evaluación Nro 1 y la pre-evaluación de certificación; Evaluación Nro 2. La tesista, en calidad de analista de procesos implementó las oportunidades de mejoras detectadas en las evaluaciones Nro 1 y Nro 2. Los resultados indicaron cambios positivos que influenciaron en los proyectos y operaciones de Fábrica de Software, obteniendo el 100% de procesos que se adecuaron a CMMI, debido a la mejora de estimación en los tiempos de análisis de requerimientos, gestión de cambios y corrección de errores, lo que se demuestra mediante regresiones lineales. También se demuestra y concluye que la aplicación de las buenas prácticas de CMMI y adecuación de los procesos implementados por la tesista ha permitido a la Fábrica de Software obtener la certificación CMMI DEV Nivel 3.
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Butkus, Karolis. "CMMI taikymas naudojant judriųjų metodikų praktikas". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2011. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2010~D_20110709_152440-76480.
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Pagrindinis darbo tikslas ištirti ir aprašyti CMMI antro brandos lygio procesų sričių susiejimą (angl. mapping) su judriųjų metodų praktikomis ir juo remiantis pasiūlyti rekomendacijas, leidžiančias pasiekti CMMI proceso sričių tikslus. Apžvelgus literatūros šaltinius nagrinėjančius CMMI ir judriųjų metodų susiejimo problematiką, identifikuoti egzistuojantys CMMI proceso sričių ir judriųjų metodų susiejimai. Nustatyti susiejimai nėra pilni, dažnai trūksta konkretumo ir detalumo. Todėl buvo suformuoti ir aprašyti CMMI komponentų ir judriųjų metodų veiklų bei artefaktų susiejimo principai, leidžiantys įvertinti, kaip plačiai ir kokiomis judriųjų metodų veiklomis yra padengiamos proceso srities praktikos. Jais remiantis nustatomi ir CMMI tipinių darbo produktų bei judriųjų metodų sukuriamų artefaktų atitikmenys. Tyrimui buvo pasirinkti du judrieji metodai (Scrum ir XP) ir CMMI antrojo brandos lygio proceso sritys. Remiantis aprašytąja metodika, autorius atliko CMMI proceso sričių praktikų susiejimą su pasirinktųjų judriųjų metodų praktikomis. Gauti rezultatai leido įvertinti kiekvienos proceso srities susiejimą ir pateikti rekomendacijas, kaip pasiekti nepilnai arba silpnai padengtų proceso sričių tikslus įtraukiant papildomas veiklas, naudojant papildomus įrankius arba kaip veiklos vykdymo įrodymus sukuriant pagalbinius dokumentus ir ataskaitas.The main goal of this study was to perform a detail mapping of CMMI maturity level 2 practices with agile methods and to write recommendations for achieving process area goals. The review of literature revealed mapping problems between CMMI model components and agile methods. The existing mappings between CMMI and agile methods are incomplete and often do not give enough details. Therefore new mapping principles were described and written by author. They allow to perform mapping between CMMI components and agile methods’ practices and artifacts and to evaluate how largely and which process area practices are covered by agile activities. Two agile methods were selected for research (Scrum and XP). And process areas of the CMMI maturity level 2 were chosen for applying described principles. Detail CMMI practices and agile method activities mapping was done using described method, which revealed least satisfied process area practices. According to the mapping results, the recommendations how to achieve CMMI level 2 were written. They state which activities could be included or what tools could be used in order to achieve process improvement in accordance with CMMI.
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Antón, Calvay Hernán Aarón y Valverde Jorge Luis Carbajal. "Implementación del nivel II del CMMI". Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas - UPC, 2013. http://hdl.handle.net/10757/273676.
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Silva, Luiz Sérgio Plácido da. "Modelo de Contratação de Soluções de TI da Administração Publica Federal: Uma Análise Qualitativa para Identificar a Maturidade e Aderência aos Modelos CMMI-ACQ, CMMI-DEV e CMMI-SVC". Universidade Federal de Pernambuco, 2013. https://repositorio.ufpe.br/handle/123456789/12406.
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CAPES
Diversas iniciativas têm surgido na busca da melhoria de processos de software (MPS) nos últimos anos. Parte dessas iniciativas é orientada por normas, modelos e padrões de qualidade, tendo como objetivo estabelecer melhores práticas para orientar a definição de processos e apoiar a avaliação da maturidade e capacidade das organizações no desenvolvimento de seus produtos. Estas normas e modelos definem melhores práticas e descrevem um caminho para a evolução e melhoria de processos, partindo desde a sua concepção, até chegarem a processos controlados e maduros em uma organização de software. Apesar do surgimento de diversas iniciativas de melhoria de processos de software, quando o assunto se refere ao processo de contratação de soluções de tecnologia da informação (TI) pela Administração Pública Federal (APF), a sua aplicação no contexto das organizações públicas brasileiras encontra diversos obstáculos. Dentre estes obstáculos, destacam-se a complexidade dos processos decorrentes da legislação brasileira e a contínua fiscalização dos órgãos de controle do governo federal. Para superar esses obstáculos, o Tribunal de Contas da União (TCU), recomendou a elaboração da Instrução Normativa SLTI/MP 04/2010, contendo diretrizes para o processo de contratação de soluções de TI. Além disso, foram definidos processos, atividades, artefatos e papéis obrigatórios, compondo, assim, o modelo de contratação de soluções de TI (MCTI) da Administração Pública Federal (APF). Este trabalho tem como objetivo geral identificar a maturidade e a aderência do modelo MCTI em relação aos modelos CMMI-ACQ, CMMI-DEV e CMMI-SVC. Para alcançar esse objetivo, foi realizado um mapeamento entre os modelos, de acordo com metodologia de pesquisa do trabalho. Como resultados do trabalho, têm-se: (i) um método de mapeamento entre os modelos; (ii) a identificação da maturidade e aderência do modelo MCTI em relação aos modelos CMMI-ACQ, CMMI-DEV e CMMI-SVC; (iii) a análise crítica dos resultados; e (iv) a identificação de insights baseados nos resultados do mapeamento entre os modelos.
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Stawinski, Matthias. "Agiles Projektmanagement und CMMI in KMU ein Fallbeispiel zur Verknüpfung von CMMI und SCRUM in Projektplanung und -controlling". München AVM, 2010. http://d-nb.info/1003131255/04.
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Bezerra, Glauber de Tarso Vieira. "Um processo para a gestão de incidentes, apoiado por RBC e PLN e aderente ao CMMI para serviços (CMMI-SVC)". Universidade de Fortaleza, 2014. http://dspace.unifor.br/handle/tede/92617.
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Previous issue date: 2014-05-20IT Governance aims to help improve the planning and execution of services, reducing problems during the execution of tasks and raising the level of maturity of the company. Given the many problems presented in the areas of IT, particularly with regard to the availability of services , will be presented in this paper a process to address the prevention and resolution of incidents adhering to CMMI for Services ( CMMI - SVC ) , which seeks to treat, prevent and resolve incidents in the IT field . The proposed approach is supported by artificial intelligence techniques: Case Based Reasoning and Natural Language Processing. These techniques are used in activity recovery of similar incidents in a knowledge base. The main objective is to demonstrate that the use of these techniques, together with a process of prevention and resolution of incidents, presents satisfactory with regard to the resolution time of incidents results. In addition, a design approach for the use of RBC and PLN is defined in a database. To assess the approach and the proposed method, a case study was conducted in a company. Keywords: Process. Case-based reasoning.Natural language processing.Knowledge base.Reuse experiences. Incident management
A Governança de TI tem como objetivo ajudar a melhorar o planejamento e execução dos serviços, diminuindo os problemas durante a execução das tarefas e elevando o nível de maturidade da empresa. Diante dos diversos problemas apresentados nas áreas de TI, principalmente no que diz respeito à disponibilidade de serviços, será apresentado neste trabalho um processo para tratar da Prevenção e Resolução de Incidentes aderente ao CMMI para Serviços (CMMI-SVC), que busca tratar, prevenir e solucionar incidentes na área de TI. A abordagem proposta é apoiada pelas técnicas de Inteligência Artificial: Raciocínio Baseado em Casos e Processamento de Linguagem Natural. Estas técnicas são utilizadas na atividade de recuperação de incidentes similares em uma base de conhecimento. O objetivo principal é demonstrar que a utilização destas técnicas, em conjunto com um processo de prevenção e resolução de incidentes, apresenta resultados satisfatórios no que diz respeito ao tempo de resolução dos incidentes. Além disso, foi definida uma abordagem de Planejamento para utilização de RBC e PLN em uma base de dados. Para avaliar a abordagem e o processo proposto, foi realizado um estudo de caso em uma empresa. Palavras-chave: Processo. Raciocínio baseado em casos. Processamento de linguagem natural. Base de conhecimento. Reuso de experiências.Gerenciamento de incidentes.
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Tetzner, Gutiérrez Stephane. "Centro metropolitano de la moda e indumentaria : CMMI". Tesis, Universidad de Chile, 2013. http://repositorio.uchile.cl/handle/2250/114758.
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ArquitectoEl tema a desarrollar en este proyecto de título corresponde principalmente al cruce de dos intereses personales: la cultura en un contexto urbano y contemporáneo y por otra parte la “moda” e indumentaria vistas desde una perspectiva muy alejada a la que se asocia la vanidad, la estética y las apariencias sino más bien desde una perspectiva que ahonda en su naturaleza creativa, económica y social. Se cree que el análisis urbano, social y arquitectónico que cruzan estos dos temas claves, representa una posibilidad latente de evidenciar cómo se consume, se produce y se vive el vestuario y la indumentaria como objetos de autoría y medios de expresión cultural en nuestros días. En base a esta premisa y a la idea central que motiva este Proyecto de Título, se cree que también existen nuevos temas y fenómenos relevantes que pueden generar en Chile una rica producción cultural; donde a través de la innovación, el cruce de información y el desarrollo de ciertas disciplinas relacionadas al diseño de autor, se logre estrechar la brecha y se establezca al fin una sincronía directa entre el diseño como corriente creativa y los fenómenos sociales identitarios como son hoy en día la moda e indumentaria.
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Lito, Ana Luísa Ferreira. "Sistema de gestão da certificação de software : CMMI". Master's thesis, Universidade de Aveiro, 2009. http://hdl.handle.net/10773/2085.
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Mestrado em Engenharia Electrónica e TelecomunicaçõesO Capability Maturity Model Integration (CMMI) é um modelo de optimização de processos, desenvolvido pelo Software Engineering Institute de Carnegie Mellon, que disponibiliza às organizações os elementos essenciais para gerir com eficiência projectos de desenvolvimento de software. Uma grande parte das grandes empresas de desenvolvimento de software a nível mundial estão nesta fase a adoptar as medidas necessárias para uma correcta implementação e monitorização da certificação CMMI, necessitando para tal recursos humanos e sistemas informáticos que permitam gerir os vários requisitos da norma. Existem vários estudos a partir dos quais se conclui que pequenas empresas são capazes de implementar uma melhoria para os seus processos de software, de forma tão eficaz como as grandes empresas. No entanto, para a maioria destas empresas, o CMMI é uma meta bastante desafiadora. Este trabalho tem como objectivo o estudo aprofundado do modelo CMMI e das diversas componentes que fazem parte do modelo, e a preparação da empresa Metatheke para a obtenção do nível de capacidade 2 do modelo CMMI, nas seguintes áreas de processo: Gestão de Requisitos, Desenvolvimento de Requisitos, e Solução Técnica. ABSTRACT: The Capability Maturity Model Integration (CMMI) is a process optimization model, developed by Software Engineering Institute of Carnegie Mellon, which provide to the organisations the essential elements to effectively manage software projects. A large number of big companies of software development are now adopting the necessary ways towards a correct implementation and monitoring of the CMMI certification, requiring human resources and informatic systems that allow all of the standard requirements. Enumerous studies evidende that small companies are able to implement a improvement on its software processes, as effectively as big companies do. However, CMMI is a big challenge to the most of small companies. The objective of this work is to study deeply the CMMI model and its various components, and to prepare the Metatheke company to reach the capacity level 2 of CMMI model, in the following proces areas: Requirements Management, Requirements Development, and Technical Solution.
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Gajdušek, Radek. "Certifikace CMMI ve vývoji software v agilním prostředí". Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2013. http://www.nusl.cz/ntk/nusl-235462.
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The goal of master thesis "CMMI Certification for Software Development in Agile Environment" is CMMI quality model research with focus on software development in agile environment in the Siemens company. In the beginning CMMI model and Scrum methodics are introduced. The core of this thesis is focused on the current state analysis. Output of the analysis is a list of potential areas that are currently not compatible with quality model requirements. These areas are to be improved for the company to achieve the desired CMMI certification level. Possible improvements are introduced to the consultant. During the implementation part a web application is realized helping to remove most of the identified imperfections. Application benefit is objectively evaluated by an internal audit. The work includes discussion of possible further application development and quality model standard evolution in this company.
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Greičius, Adomas. "Įrankis įmonių brandos vertinimui ir analizei pagal skirtingus modelius". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2007. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2007~D_20070816_144017-64200.
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Daugiau kaip prieš dešimtį metų pasauliniu mastu imta vis labiau akcentuoti „programinės įrangos krizę” ir ieškoti adekvačių priemonių jos įveikimui. Tyrimais nustatyta, kad vos keli procentai sukurtos programinės įrangos yra naudojama. Be to, daugelio programinės įrangos projektų faktiniai kaštai ir terminai net kelis kartus viršija planinius. Programinės įrangos kūrimo problemų (kainos, laiko, kokybės) sprendimo bandymai technologinėmis priemonėmis priminė kovą su vaiduokliu, ieškant stebuklingos sidabrinės kulkos tam vaiduokliui nušauti, ir nedavė laukiamų rezultatų[24], todėl vis didesnis dėmesys skiriamas organizacinių ir metodinių aspektų nagrinėjimui. Buvo suprasta, kad programinės įrangos kokybė tiesiogiai priklauso nuo jos kūrimo proceso kokybės. Per dešimtmetį buvo sukurta nemažai modelių, kurie specifikuoja gero programų kūrimo proceso charakteristikas. Keletas iš jų tapo de facto standartais[5], o kai kurie įteisinti ir juridiškai kaip tarptautiniai arba atskirų valstybių standartai. Programinės įrangos proceso vertinimui, analizei ir tobulinimui yra įrankiai, paremti populiariausiais programų kūrimo proceso vertinimo modeliai. Populiariasi yra du modeliai: CMMI, sukurtas SEI (Software Engineering Institute)[10] instituto, bei ISO/IEC 15504 standartas, sukurtas ISO (International Organization of Standartization) bei IEC (InternationalElectrotechnical Commission)[11].Enteprise maturity assessment and analysis tool based on different models Software development teams are confronted with difficulties such as incorrect planned financial and time resources, low product quality and disappointed client. To solve those problems there are methodic and tools to improve software process capability. Tools for software process capability maturity assessment and support are implemented by particular models. Basic supported models are CMMI and ISO/IEC 15504 (SPICE). CMMI model is based on ISO/IEC 15504 standard. CMMI and ISO/IEC 15504 models are compatible. Software process capability maturity assessment quality should increase by using both models together. Consequently was decided to develop a tool supporting two models – CMMI and ISO/IEC 15504.
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Sousa, Sandra Cristina Catarino. "O impacto do cmm / cmmi na qualidade do software: um estudo sobre a percepção dos profissionais de tic". Universidade Federal da Bahia, 2009. http://www.adm.ufba.br/sites/default/files/publicacao/arquivo/sousa_sandra_c._catarino.pdf.
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Diante de diversos estudos que relacionam a qualidade do software à qualidade do processo que o gera e da crescente pressão do mercado de TIC (Tecnologia da Informação e Comunicação) pela criação de produtos qualidade com prazos e custos cada vez menores, as empresas produtoras de software passaram a investir na utilização de processos no desenvolvimento de softwares. Diversos padrões e modelos de qualidade foram criados e difundidos com foco na definição de processos, dentre eles os modelos de maturidade da capacidade CMM (Capability Maturity Model) e CMMI (Capability Maturity Model Integration), criados pelo SEI (Software Engineering Institute), que tiveram uma grande aceitação mundial. Em face desta realidade, a SUNAC/SDR (Superintendência de Negócio, Administração Tributária e Comércio Exterior/Salvador), regional do SERPRO (Serviço Federal de Processamento de Dados), conquistou em 2003 o nível dois do CMM e desde então trabalha no aperfeiçoamento do processo de desenvolvimento de software para atingir níveis superiores do modelo CMMI. A presente pesquisa explicita a percepção dos profissionais da SUNAC/SDR, que trabalharam nesta unidade no intervalo de ]2003 - 2008], sobre como a utilização dos modelos CMM / CMMI afeta a qualidade dos produtos gerados ao longo do ciclo de vida de desenvolvimento de software. Verificou-se que os profissionais perceberam a importância de utilizar um processo de desenvolvimento para a melhoria dos produtos gerados. Além disso, perceberam que houve melhoria nos produtos desenvolvidos por eles e também no produto final entregue ao cliente após a implantação do processo.
Salvador
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Chen, Xi Computer Science & Engineering Faculty of Engineering UNSW. "Toward a CMMI specific practice implementation planning reference model". Awarded by:University of New South Wales. Computer Science & Engineering, 2008. http://handle.unsw.edu.au/1959.4/42595.
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Over the past two decades, software engineering researchers and practitioners have developed, studied, and used standards and models for software process improvement and assessment. CMMI ("Capability Maturity Model Integration") is a widely known software process maturity model that describes the practices that should be performed by mature organizations. However, there is also no clear mapping between process improvement and business goals, and few authors provide guidance on how to implement the CMMI Specific Practices (SPs) within a Process Area or Maturity Level. This thesis proposes an SP implementation reference model that maps inter-dependent SPs to particular improvement outcomes. The CMMI specification is interpreted using qualitative textual analysis to develop schemes to frame CMMI SPs from the perspectives of outcomes, activities, and work products. The first scheme is an SP classification model, defined by four outcome areas (organization, process, project and product) and four activity groups (plan, do, check and improve). The SPs in Maturity Level 2 are assigned to one or more of sixteen outcome/activity categories and are analyzed in terms of those categories. The second scheme is an SP dependencies model, created by identifying work products used and produced by SPs, and by graphically visualizing their relationships. The SPs in Maturity Level 2 are analysed using the scheme to provide a reference model of their order of implementation, given the identified relationships. The third scheme is a goal-directed SP implementation planning reference model constructed by combining the two earlier schemes. This scheme uses an algorithm to search for all the dependency precedents of SPs in a given outcome/activity category. Conditions are also defined to reduce some of the dependencies. The output shows the SPs required to achieve the goal that the given category represents, and shows the order of implementation for those SPs, respecting the dependency constraints. This model is intended to guide practitioners in prioritizing and sequencing the implementation of SPs. The three schemes contribute to the CMMI research community by increasing understanding about what can be improved by CMMI SPs, with reference to the outcomes of implementing SPs, and about how software processes can be improved using CMMI, with reference to the implementation order of SPs. They also contribute an analytical approach to interpret the practices in SPI specifications. The SP classification model is used to reinterpret previous research to show that SMEs tend to focus on planning and doing project-related and product-related practices, but not on checking or improving project-related or product-related practices. When planning and developing products, SMEs try to ensure that the project progresses as planned to meet the deadline. However, practices that support this are lacking within CMMI, especially for estimation, evaluation, verification, and validation. The thesis also contributes to the CMMI community by identifying points of ambiguity, inconsistency and incompleteness in the CMMI standard.
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Ress, Ana Paula Pereira de Moraes. "Um estudo sobre a integração CMMI e desenvolvimento ágil". Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/3/3136/tde-14102014-151014/.
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É possível notar no trabalho diário das empresas que a pressão por diminuir o prazo de entrega dos softwares ainda é uma realidade. Neste contexto, empresas adotam técnicas de desenvolvimento ágil de software, implementando entregas constantes e estabelecendo ciclos iterativos e curtos no processo de desenvolvimento de software. Mas, se por um lado estas técnicas visam inovar e reduzir tempo de desenvolvimento, por outro, as empresas sentem-se pressionadas a adotar a forma tradicional de manter a qualidade de software. Neste ponto, o CMMI se apresenta como um modelo de maturidade de reconhecimento mundial e é classificado na abordagem tradicional por pregar grande formalismo e foco no processo. A abordagem ágil coloca que os indivíduos e suas interações têm maior importância que os processos e as ferramentas e que ser adaptável às mudanças é mais importante do que seguir a rigor o planejado. Ao integrar estes dois modelos de abordagens distintas espera-se que as práticas ágeis possam ajudar organizações maduras a se tornarem mais flexíveis. Com o intuito de averiguar esta integração, utilizou-se o método de pesquisa de estudo de caso, de modo a se aprofundar nas empresas que possuem certificação CMMI e decidiram adotar o modelo de desenvolvimento ágil. O objetivo é levantar como estas empresas resolveram os pontos de conflito da abordagem tradicional e ágil, de modo a se tornarem mais eficazes. O estudo ainda contém um quadro de integração CMMI versus desenvolvimento ágil de modo a elencar os pontos que merecem maior atenção e esforço de adaptação, visando a concretização da integração.It\'s possible to notice in the daily work of companies that pressure by decreasing the delivery of software is still a reality. It is in this context that companies adopt the techniques of agile software development, implementing and establishing constant deliveries and short iterative cycles in the process of software development. But if on the one hand these techniques aim to innovate and reduce development time, on the other, companies feel pressured to adopt the traditional way of maintaining the quality of software. At this point, the CMMI is presented as maturity model worldwide recognition, classified in the traditional approach for preaching extensive formalism and focus on the process, as the agile approach puts individuals and their interactions is more important than processes and tools, where being adaptable changes is more important than following the strict what was planned. By integrating these two models of different approaches, it is expected that agile practices can help organizations mature to become more flexible. In order to investigate this integration is that this study uses the research method of case study so as to deepen the companies that have decided to adopt CMMI and agile development model. The goal is to raise as these companies solved the trouble spots of the traditional approach and agile in order to become more effective. The study also contain a framework for integrating CMMI vs. Agile development in order to list the points that deserve more attention and effort to adapt in order to achieve integration.
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Albanez, Altamar Urbanetz de Araújo. "Associação entre CMMI-DEV 1.2 e ISO/TS 16949". Universidade Tecnológica Federal do Paraná, 2012. http://repositorio.utfpr.edu.br/jspui/handle/1/558.
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O setor automotivo é um dos mais arrojados em termos de qualidade, demandando a certificação ISO/TS 16949. Apesar dessas empresas dominarem essa certificação, algumas a perdem em auditorias posteriores ou obtêm poucas melhorias além das existentes. Há indícios de que elas não possuam maturidade suficiente para obter ou manter essa certificação, nem diretrizes para melhorar continuamente. Em trabalhos anteriores, constatou-se que empresas certificadas possuíam, no mínimo, nível 2 de maturidade, sendo 1 (mínimo) e 5 (máximo), o que significa uma empresa com processo definido e gerenciável. Entretanto, o que habilita a empresa a melhorar seus índices é ter o processo controlado e integrado. A falta de maturidade de um processo de desenvolvimento de produto (PDP) desencadeia refugos e retrabalhos, comprometendo o uso eficiente de recursos, impactando no tempo e no custo do desenvolvimento e, indiretamente, na qualidade do processo e do produto final. Porém, as empresas certificadas não possuem diretrizes para melhorar seus processos. Para isso, a ISO demandaria algum recurso associado, visando fornecer orientação quanto aos aspectos que precisariam ser melhorados. Considerando que o CMMI é um método eficaz na obtenção de diagnóstico de maturidade e que considera a integração do PDP, esse trabalho visa identificar a associação entre a certificação ISO/TS 16949 e o método CMMI-DEV 1.2. Para isso, apresenta uma revisão sobre PDPs, certificação da qualidade e maturidade de processo. Posteriormente, são associadas as variáveis envolvidas em um processo de certificação ISO 9001 e as variáveis avaliadas na ISO/TS 16949 com as variáveis envolvidas na avaliação do nível 2 de maturidade do modelo CMMI-DEV 1.2. O trabalho explicita quais itens são considerados pela ISO/TS 16949, ressaltando os itens do CMMI que poderiam ser usados para obter um diagnóstico complementar para as empresas que desejam melhorar o fator qualidade, agregando, em paralelo, mais eficiência e produtividade aos seus processos produtivos.The automotive sector is one of the most daring in terms of quality, requiring because of that certification to ISO/TS 16949. Although these companies dominate this certification, some lose in the subsequent audits or get little improvement beyond existing. There is evidence that they do not have the maturity to obtain or maintain such certification or guidelines to continually improve. In previous work, it was found out that certified companies had at least level 2 maturity, 1 (minimum) and 5 (maximum), which means a company defined and manageable process. However, what enables the company to improve its indexes have the process is controlled and integrated. The lack of maturity of a product development process (PDP) triggers scrap and rework, compromising the efficient use of resources, impacting the time and cost of development and, indirectly, the quality of the process and final product. However, the guidelines do not have certified companies to improve their processes. For this, the ISO would require some resource associated in order to provide guidance on the aspects that need to be improved. Whereas CMMI is an effective method for obtaining diagnostic and maturity that considers the integration of PDP, this work aims to identify the association between the ISO/TS 16949 and CMMI-DEV 1.2 method. Presenting an overview of PDPs, quality certification and process maturity. Later, associated variables are involved in a process of ISO 9001 certification and the variables evaluated in the ISO/TS 16949 with the variables involved in assessing the maturity level 2 with CMMI-DEV 1.2. The paper explains which items are considered by the ISO/TS 16949, CMMI highlighting items that could be used for diagnosis complement for companies that wish to improve the quality factor, adding, in parallel, more efficiency and productivity of their production processes.
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Adamauskas, Tadas. "Programų kūrimo brandos modelio vertinimų pagal papildomus ryšius analizės metodai". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2007. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2007~D_20070816_144328-63530.
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Šio dokumento tikslas sukurti metodus ir papildomą medžiagą, kuri leistų analizuoti ir verifikuoti "PKP Branda" modelio vertinimų rezultatus. "PKP Branda" modelis buvo sukurtas CMMI bei SPICE modelių pagrindu. Šiame darbe, panaudojant modelyje aprašytus darbo produktus (DP), buvo nagrinėjami "PKP Branda" modelio ryšiai tarp procesų. Darbo metu buvo apskaičiuoti modelio ryšiai tarp procesų, procesų svoriai, išskirti esminiai procesai. Šio darbo rezultatai gali būti naudojami kaip papildoma medžiaga analizuojant vertinimų rezultatus.The aim of this thesis is to create methods and extra material which would allow to analyze and verify the assessment results from the “PKP Branda” maturity model. "PKP Branda" model was created using CMMI and SPICE best practices. In this work relations between the ����PKP Branda” model processes were researched using work products described in the model. During this research relations between processes and their weight were calculated, essential processes were excluded. The results of this work can be used as an extra material to analyze assessment results.
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McKinney, Lee. "A personnel driven mini assessment approach for supporting continuous system and software process improvement". ScholarWorks@UNO, 2004. http://louisdl.louislibraries.org/u?/NOD,166.
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Thesis (M.S.)--University of New Orleans, 2004.Title from electronic submission form. "A thesis ... in partial fulfillment of the requirements for the degree of Master of Science in the Department of Computer Science."--Thesis t.p. Vita. Includes bibliographical references.
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Saltanavičius, Danielius. "Procesų brandos lygių pagal CMMI ir ISO/IEC 15504 palyginimas". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2009. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2009~D_20090908_202938-29027.
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Magistriniame darbe nagrinėjami CMMI for Development 1.2 ir ISO/IEC 15504 procesų gebėjimo ir brandos modeliai, sudaromas modelių bazinių elementų tarpusavio sąryšio nustatymo algoritmas, sudaromi bazinių elementų sąryšiai. Darbas taip pat apima ir ISO/IEC 15504 pirmo, antro ir trečio brandos lygių nustatymą pagal 2008 metų rudenį į standartą įtrauktą pakopinį programų kūrimo proceso vertinimo modelį. Gaunamas unikalus ir niekur nepublikuotas rezultatas – CMMI for Development 1.2 ir ISO/IEC 15504 brandos lygių palyginimas, kuris pasako organizacijos brandos įvertinimą pagal ISO/IEC 15504, kai yra žinomas (yra duotas) organizacijos brandos įvertinimas pagal CMMI arba nurodo, kokį tolimesnį programų kūrimo proceso vertinimo kelią pasirinkti, jei trūksta duomenų įvertinti ISO/IEC 15504 brandos lygį.In Master paper there has been taken analysis of CMMI for Developement and ISO/IEC 15504 capability and maturity models, an algorithm of mapping basic elements of the models has been made, mapping of the basic elements of the models has been carried out. Paper also includes evaluation of ISO/IEC 15504 maturity levels(first, second and third) according to the new part of the ISO standard which have been added in the autumn of 2008. The result which has been obtained is unique and never published - the mapping of CMMI for Development 1.2 and ISO/IEC 15504 maturity levels. That mapping can either tell the organization maturity level in terms of ISO/IEC 15504 when maturity of the same organization in CMMI terms is known or suggest what way to choose to assess the organization maturity in case there are not enough data to tell the organization‘s maturity level in terms of ISO/IEC 15504.
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El-Saber, Nissreen A. S. "CMMI-CM compliance checking of formal BPMN models using Maude". Thesis, University of Leicester, 2015. http://hdl.handle.net/2381/31390.
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From the perspective of business process improvement models, a business process which is compliant with best practices and standards (e.g. CMMI) is necessary for defining almost all types of contracts and government collaborations. In this thesis, we propose a formal pre-appraisal approach for Capability Maturity Model Integration (CMMI) compliance checking based on a Maude-based formalization of business processes in Business Process Model and Notation (BPMN). The approach can be used to assess the designed business process compliance with CMMI requirements as a step leading to a full appraisal application. In particular, The BPMN model is mapped into Maude, and the CMMI compliance requirements are mapped into Linear Temporal Logic (LTL) then the Maude representation of the model is model checked against the LTL properties using the Maude’s LTL model checker. On the process model side, BPMN models may include structural issues that hinder their design. In this thesis, we propose a formal characterization and semantics specification of well-formed BPMN processes using the formalization of rewriting logic (Maude) with a focus on data-based decision gateways and data objects semantics. Our formal specification adheres to the BPMN standards and enables model checking using Maude’s LTL model checker. The proposed semantics is formally proved to be sound based on the classical workflow model soundness definition. On the compliance requirements side, CMMI configuration management process is used as a source of compliance requirements which then are mapped through compliance patterns into LTL properties. Model checking results of Maude based implementation are explained based on a compliance grading scheme. Examples of CMMI configuration management processes are used to illustrate the approach.
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Ataídes, Adriana da Costa. "Um método para acompanhamento e controle da implantação do CMMI". reponame:Repositório Institucional da UnB, 2006. http://repositorio.unb.br/handle/10482/6733.
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Dissertação(mestrado)—Universidade de Brasília,Departamento de Engenharia Elétrica, 2006.Submitted by Larissa Ferreira dos Angelos (ferreirangelos@gmail.com) on 2009-10-27T17:00:00Z No. of bitstreams: 1 ADRIANA DA COSTA ATAÍDES.pdf: 995764 bytes, checksum: 9b9e17479c559fe0573557fdaf2578db (MD5)
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O objetivo de toda organização é obter resultados com maior eficiência, eficácia, mais rapidez e menos recursos. Para ser capaz de alcançar estes objetivos, as organizações precisam ser capazes de melhorar seus processos internos e, para conseguir isto, medir o grau de melhoria alcançado frente aos objetivos propostos. Este trabalho propõe um método concentrado na base conceitual do BSC para auxiliar empresas de consultoria cujos clientes desejam ter seus processos de implantação do CMMI bem acompanhados e controlados. Apresenta um fluxo de atividades, fundamentado no processo básico da criação de mapa estratégico proposto por Kaplan e Norton no BSC, bem como um conjunto de modelos para os documentos a serem criados em cada uma das atividades do fluxo. Para demonstração da utilização do método proposto, foi realizado um estudo de caso de aplicação do método por uma empresa de consultoria fictícia em uma empresa de Tecnologia da Informação e Comunicação existente. Neste caso, o método é aplicado para acompanhamento e controle da implantação de apenas três Áreas de Processo do Capability Maturity Model Integration (CMMI): Planejamento de Projeto (PP), Monitoramento e Controle de Projeto (PMC) e Gerenciamento de Configuração (CM). Para o entendimento do conjunto práticas adotadas para a composição do método, do fluxo de atividades e dos artefatos sugeridos, são revistos os temas: gestão estratégica; gerenciamento de projetos; modelos e padrões de maturidade em processos; CMMI; Áreas de Processos – PA’s do CMMI, especialmente, PP, PMC e CM; e ainda o Balanced ScoredCard como sistema de acompanhamento de indicadores de apoio à decisão. As conclusões do trabalho apontam para um melhor acompanhamento e controle do processo de implantação do CMMI por empresas de consultoria que utilizam o método proposto para gestão de indicadores de desempenho. O modelo mostrou-se apto a ser utilizado em processos de implantação das PA’s de Gerenciamento de Projetos do CMMI com sugestão de utilização para qualquer PA com objetivo de monitorar o desempenho e refletir no sucesso geral da aquisição de maturidade organizacional das empresas de TIC. ____________________________________________________________________________ ABSTRACT
The objective of all organization is to obtain efficient and fast results with less resource. The organization need to be able to improve their internal processes to reach this objective and to achieve that, it is necessary to measure the degree of the reached improvement compared to the proposed objective. This dissertation offers a concentrate method on the conceptual basis of Balanced SoredCard (BSC) to assist consultant companies which the customers wish to have their CMMI process implanted whit the best level of monitoring and control. It presents a flow of activities grounded in the basic process of the creation of the strategic map proposed by Kaplan & Norton at BSC as well as a set of templates to each flow of activities. A specific case of one Information Technology and Communication (ITC) company was used to demonstrate the use of the proposed method applied by a fictitious consultant company. In this case, the method was applied to monitor and to control the implant of only three Process Areas of CMMI: Project Planning (PP), Project Monitoring and Control (PMC) and Configuration Management (CM). To understand the set of the adopted practices to compose the method, the flow of activities and the suggest artifact the following themes are revised: strategic management; project management; models and patterns of maturity in processes; Capability Maturity Model Integration – CMMI; Process Areas – PA’s of CMMI, specially PP, PMC and CM; and the BSC as a management system of support decision indicators. The dissertation conclusions point to a better monitoring and control of the CMMI implant process by consultant companies which use the proposed method to the management of performance indicators. The model is able to be used in the implant process of the Management Project PA’s of CMMI, suggesting the use of it to any PA whit the objective of monitoring the performance and to reflect in the general success of the organizational maturity acquisition of the ITC companies.
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GOPINATH, SHANKAR y MARDIN NICKRAD. "How can a Global Travel Distribution Organisation reach CMMI 5? –Solution". Thesis, KTH, Tillämpad maskinteknik (KTH Södertälje), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-162932.
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Wang, Chi-chung y 王繼忠. "A Study on the Evaluation of Implementing CMMI-SVC for Domestic CMMI-DEV Organizations". Thesis, 2011. http://ndltd.ncl.edu.tw/handle/90393198727718374803.
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碩士國立臺灣科技大學
資訊管理系
99
Software Engineering Institute (SEI) has released CMMI for Services (CMMI-SVC) Version 1.2 in 2009 which aims to help improve the services processes like service system development and service delivery, and assure the service quality and customer satisfactions for service providers in various types of industries. According to the statistics from SEI, 50 organizations worldwide have obtained certification of CMMI-SVC. However, there is still no CMMI-SVC certified company even though there are already 157 CMMI-DEV certified organizations in Taiwan. This study focuses on the feasibility evaluation of domestic Taiwanese CMMI-DEV organizations to implement CMMI-SVC. The differences between CMMI-SVC and CMMI-DEV in the core process areas are first analyzed. The method of focus group interview is adopted to gather the opinions from several experienced consultants and specialists in software service domain. The findings are presented as following: (1)Few process assets built by CMMI-DEV are reusable when implementing CMMI-SVC because of the concept of software development and service delivery is different. (2)Benefits gained from the service of software project for domestic software companies are very few. Therefore, their top managers place unimportance on software service process to date. The mindset of the managers and the customers should be changed. (3)Compared to ISO 20000, CMMI-SVC is more detailed. On the other hand, it requires more efforts for implementation. For the concern of cost, we suggest that domestic software companies consider the implement of ISO 20000 first and find more details from CMMI-SVC documentation. The further evaluation of implementing CMMI-SVC could be conducted when the company has benefitted from the implementation of ISO 20000.
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Serrano, Vítor. "Normalização de processos aplicando as melhores práticas do CMMI". Master's thesis, 2012. http://hdl.handle.net/1822/22334.
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Dissertação de mestrado em Engenharia e Gestão IndustrialAtualmente, as empresas assumem um maior cuidado na definição das práticas adequadas para o desenvolvimento bem-sucedido de um produto, tendo surgido várias metodologias que auxiliam as empresas nessa tarefa. O CMMI (Capability Maturity Model Integration) trata-se de um modelo que reúne um conjunto de práticas a aplicar nas organizações, apresentando-se como uma metodologia de maturidade de processos. Segundo o SEI (Software Engineering Institute), a maioria das empresas em Portugal surgem certificadas, numa escala de um a cinco, com os níveis dois e três de maturidade. A Bosch Car Multimedia, Portugal, S.A., organização onde decorreu este estudo, é uma empresa conceituada que se dedica à produção de sistemas eletrónicos, emergindo com um nível de maturidade dois. Com o objetivo de compreender melhor quais os obstáculos na implementação desta metodologia, foram realizados, numa primeira fase, dois questionários e, numa segunda fase, procedeu-se à reimplementação do CMMI na Bosch. Os questionários visaram recolher as perceções de quem lida diariamente com o CMM, nomeadamente os colaboradores da Bosch (1º questionário) e as empresas certificadas em Portugal pelo SEI (2º questionário) – possibilitando-nos uma panorâmica mais abrangente. Os resultados dos questionários apontam, entre outros aspetos, para uma implementação difícil devido à burocracia e à falta de documentos e processos standard - aspetos percecionados como desvantajosos do CMMI. Partindo destas perceções, reimplementamos o CMMI, segunda fase deste estudo, na empresa referida através da criação de documentos e processos standard, envolvendo a entidade patronal, com vista a um maior controlo de processos. Finalmente, interligando perceções e resultados provenientes da reimplementação, consideramos fundamental uma boa utilização do CMMI de forma a garantir uma produção eficiente.
Nowadays, companies take greater care in defining appropriate practices for the successful product development, having emerged various methodologies that assist companies in this task. The CMMI (Capability Maturity Model Integration) is a model that has a set of practices to be applied in organizations, presenting itself as a methodology of process maturity. According to the SEI (Software Engineering Institute), most companies in Portugal are certified, with level two and three of maturity in a scale of one to five. Bosch Car Multimedia Portugal, SA, organization where this study took place, is a renowned company engaged in the production of electronic systems, emerging with a maturity level two. To better understand what obstacles exist in implementing this methodology, two questionnaires were applied on a first phase, and preceded to the reimplementation of CMMI at Bosch on a second phase. The questionnaires aimed to collect the perceptions of those who deal daily with the CMM, namely Bosch workers (1st survey) and companies certified by SEI in Portugal (2nd survey) - allowing us a more extensive overview. The questionnaire’s results indicate, among other aspects, a difficult implementation due to bureaucracy and lack of standard documents and processes – perceived as disadvantageous aspects within CMMI. Based on these perceptions, we have done a reimplementation of CMMI, in the second phase of the study at Bosch, through the creation of standard documents and processes involving top managers with the aim to improve the process control. Finally, linking perceptions and results from the reimplementation, we consider the good use of CMMI as fundamental in assuring efficient production.
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WU, YAO-CHUN y 吳耀椿. "The Intellectual Structure of CMMI Study". Thesis, 2008. http://ndltd.ncl.edu.tw/handle/87900215560647835228.
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碩士國立臺北大學
資訊管理研究所
96
The explosive growth of literature, which is difficult to follow by researchers, has been the driver of the development of effective literature analysis methods. The intellectual structure of a knowledge domain is a way to map the relevant studies of a research field to facilitate the understanding of a research domain. One of the citation datasets was retrieved from Web of Science in April 2008. We mapped the intellectual structure of CMMI (Capability Maturity Model Integration) and found five sub- areas in this field study. To develop the CMMI intellectual structure, 796 relevant literatures in the field of CMMI were analyzed. We use principle component analysis to identify the main subfields in the domain. The articles under each factor are mapped out using Pathfinder Net with which the proximity and relationships of these subfields can be visualized. The five sub-areas we found are extremely matching the field of CMMI. Another citation dataset was retrieved from CiteSeer in August 2006. As the same procedure used to analyze the dataset from Web of Science, 1,334 relevant literatures in the field of CMMI were analyzed. The nineteen sub-areas we found are most matching the field of CMMI. The characteristics of two intellectual structures are different. The sub-areas of Web of Science are relevant with management field; and the ones of CiteSeer are relevant with computer science and computer engineering fields. We could link up the results to complement each other as a most effective reference for researchers.
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Hsieh, Wen-Chuan y 謝文川. "The Project Performance Impact for CMMI Implementation". Thesis, 2010. http://ndltd.ncl.edu.tw/handle/63495532657641731245.
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碩士淡江大學
資訊管理學系碩士在職專班
98
In recent years the Capability Maturity Model Integration (Capability Maturity Model - Integrated, CMMI) certification has become Europe ,United States and China toward IT services market. Industry''s demand in Taiwan for CMMI is growing up. CMMI can help Taiwan''s IT industry review their own software development process capability and the gap between the world''s best practices. This study used case study to explore what the factors in CMMI that affect the project performance. According to CMMI and project management processes to identify project performance-related attributes and information-gathering. Through the literature review identify the issues affecting the project performance indicators for the project, and then collected the project properties by the case company , the rate of implementation is corresponding with the literature review summarized the effect of the project performance. By analysis of variance (ANOVA) for this study identify project performance indicators CMMI implementation are significant influence in later pre-conditions. The results for the "responsible person", "fiduciary sector", "project type", "client" in this four project properties caused significant impact on performance after importing CMMI, and then using the post-test (Post Hoc) to identify specific factors affecting the project performance, as the organization continues to improve project performance reference.
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Chang, Che-Tsung y 張哲綜. "CMMI-DEV ML4 Implementation: A Case Study". Thesis, 2011. http://ndltd.ncl.edu.tw/handle/42021666407405972230.
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碩士東海大學
資訊工程學系
99
Achieving CMMI high maturity level is the goal for many software organizations. Unfortunately, it takes years to be certified or even worse finally failed. The major challenges behind it include the consistence of the evaluation evidences, high maturity level appraising policy changed after CMMI v1.2, and the difficulty of establishing level four process areas. In this thesis, a case study is given to show how an organization meets its capability maturity level four requirements. The lesson learned in this case also can help other organizations improving their implementation of level four process areas.
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Ming-Cheng, Jiang y 江明城. "Applying CMMI to Promote Elderly Healthcare System". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/89998941536032895026.
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碩士亞洲大學
資訊工程學系碩士班
94
The current state of health care in Taiwan is not as advanced as developed countries like America or Japan in the following aspects: system, standard, size and the method. Most health care centers still use paper and pencil as their recording method. Thus, it results in inefficiency in the aspects of recording, searching and computing for the for statistic data. Therefore, it’s not only a big burden for the quality of taking care of elders but the staff who work at the care centers. As both the size and number of the health care centers increase recently, each resident should receive care of better quality. In order to improve the quality and standard of the elder care centers in Taiwan, the study uses CMMI to judge and evaluate the care system situation of elder. By using the PDCA cycle and Fish Bone Diagram as our main analysis software tools, the goal of the study is to develop a web-based elder health care system that can assess and revise the procedures. It is anticipated that with such application, the efficiency and quality of the service can be improved. The research is to make the quality level of this software to be at least level 2 of CMMI. According to CMMI-SE/SW model, level 2 means “already being managed and there are 7 critical procedure indices. During the development of this system, we will focus on RM, PP, PMC, PPQA as the 4 main procedures in our actual application.
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patrick y 葉岳青. "Applying CMMI to Construct A Leasing Management". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/29036276471486398339.
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碩士亞洲大學
資訊工程學系碩士班
94
The software industry competition is intense, domestic and foreign all has many different standards, but in present the first choice of software engineering work standard was the CMMI software mature model, CMMI is entrusts the research results by the American Department of Defense in 1984 which in Carnegie Mellon University,CMU software project academic society (SEI) developed, it might use for to assist to improve the software development’s quality, and could appraise the software company’s research and development ability. The present paper inducts by the CMMI software mature model rents the management system management system to take advantage of this the assistance and the improvement rents the system in the software development and the maintenance question, and advancing gradually -like method? Becomes conforms to CMMI the LEVEL 2 each stipulation
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Luo, Thomas y 駱逸淳. "A CMMI Evaluation of a Software Company". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/49769948977598274590.
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碩士國立中央大學
資訊管理學系碩士在職專班
95
The vigorous development of information technology and the increasing demands from companies on information systems results in a surge in the complexity and importance of software project management. Problems in budget overrun, schedule delay and poor quality are often reported. In order to face the problems, the SEI (Software Engineering Institute) announced CMMI (Capability Maturity Model Integration) in 2002. Since then, global software companies haveactively participated and implemented the matrix as a basis of their capabilities. The number of participating companies has grown drastically in recent year. This development reveals that CMMI has been internationally recognized as a useful tool to enhance product quality and improve internal efficiency for software development organizations. The CMMI model provides software companies with a systematic methodology in software development and maintenance, so as to achieve goals of customer satisfaction and cost reduction. However, Taiwanese software companies are mostly of small and medium companies. Many of them took a "wait-and-see" attitude towards CMMI implementation, due to cost considerations. Evaluation and counseling cost charged by consultant companies are high. In addition, during the implementation process, a long period of time, dedicated human resources, tools, and other resources are required. It would be nice if one can perform a self evaluation, and improve the gap between existing software process and CMMI standards before actual implementation, since it will substantially reduce the actual effort in CMMI implantation. This study attempts to make use of the generic practice, specific practice, and detail execution methods defined by CMMI standards to carry out an evaluation process for a software company. Results are presented and managerial recommendations to the target company are presented.
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Chuang, Cheng-Hsiang y 莊呈祥. "A Probability Model of Successfully Implementing CMMI". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/13067418429759324338.
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碩士東海大學
資訊工程與科學系碩士在職專班
93
According to the planning of the Taiwan’s government, more than fifty percent of the governmental software purchase will require the tendering companies to reach a level 2 or 3 capability of maturity model integration (CMMI) in 2008. Therefore, to employ the CMMI has become a popular issue within the software industry in Taiwan. The obtainment of CMMI certification is believed to be beneficial for the software service providers to promote their qualities in developing information systems. However, to build up a CMMI mechanism also means to invest in a great amount of money and resources, which impacts significantly on the process of business administration for the organizations. In view of this, the purpose of this research is to create a model to calculate the probability of successfully building up a CMMI mechanism for a company. The researcher hopes to reach this goal by employing the General Linear Model and considering the effecting factors, which includes the company’s ability to execute and its working characteristics when building up CMMI. First of all, the researcher used the methodology of random distribution to obtain the random-selected data from all the evaluation factors, and define a comprehensive index concerning factors influencing CMMI build-up in a company by the method of Principal Component Analysis. Secondly, the researcher applied the Maximum Likelihood Method and the Newton-Raphson Method to result in the approximate value of the working characteristics of CMMI build-up. Finally, the researcher calculated the probability of successfully building up a CMMI mechanism for a company by bringing the approximate value of the working characteristics and the evaluated value of the company’s ability to execute into the General Linear Model. In a word, by simulation the random-selected data was collected, the comprehensive index was defined, and thereafter the probability of successfully building up a CMMI mechanism was calculated. Furthermore, the researcher repeated the previous step for 30 times to calculate the confidential period. The researcher believes the model created in this research can provide as a reference for a company to make a better evaluation before applying CMMI. It can also be employed to measure present resources of this company, to calculate the probability of successfully building up a CMMI mechanism, and to investigate the weighted values of various factors to assure the project goals to be reached without unnecessary waste of resources.
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Chuang, Tung-Lin y 莊東燐. "Exploring Cognition-Based Changes for CMMI Schema". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/00622582398975292189.
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碩士國立雲林科技大學
資訊管理系碩士班
94
At the end of the twentieth century and the beginning of the twenty-first, open source has emerged as an important and increasing research focus in the computer-related fields. This phenomena stems from both their conceptual re-use of coding and their practical use in a variety of business setting. In Taiwan, most people concern about the advantages and benefits associated with open source and often ignore the cognitive change of programmers when developing the documents of open source in terms of CMMI standards The main purposes of this study were twofold. First, it investigated the cognitive change of the programmers, working for the National Science Council open source project, from the schema-based perspective. Second, from the viewpoint of time period, it compared individuals or groups schema differences by using open coding and axial coding. The results indicated that two groups (used and not-use) have similar schemata in ”system requirement”, “negative psychology ” and “planning” after t1 period. The end of t2 period, two groups shared with common schemata in ”standard”, “benefits”, ”supportable design” and “negative psychology ”. Moreover, ”individual difficulties” and “individual implementation” differences existed between two groups. The reasonable explanation is that group one conducted study with CMMI, deeply built original schemata in mind, longer than group two did.
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Silva, Mariana Conde Buzio Figueiredo. "CMMI level 3 engineering processes implementation project". Dissertação, 2008. http://hdl.handle.net/10216/57852.
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Estágio realizado no Porto DC's Quality Manager e orientado por Teresa CarreiroTese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 2008
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Gomes, Eduardo Alberto Almeida Espinheira. "A requirements development methodology compatible with CMMI". Dissertação, 2009. http://hdl.handle.net/10216/66810.
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Yao, Jin-Ju y 姚俊羽. "Implement CMMI with a Document Manage case". Thesis, 2004. http://ndltd.ncl.edu.tw/handle/d3z243.
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碩士銘傳大學
資訊管理研究所
92
Along with the booming development of the technology, the enterprise needs more complex applications, so project development and management is gradually complicated. Under these circumstances, many companies not olny abroad but at home have known that CMMI is the key that business long-term development and profit. This research is focus on the request of CMMI Level 2, and explanation by developing an document management information system project. When faceing the huge structure of the CMMI and the document of the lengthinesses, many organizations while staring the model of CMMI, will meet to hard put the initiatory problem. The development team uses the IDEAL model and tied in requirement management tool, project management tool and configuration management tool to easy and carry out huge burden of CMMI. In the aspects of actually making the result identification, the enterprise uses Software Development Capability Measurement Model (SDCMM), which is established by the "Software Industry Service Delegation" formed by the Industrial Development Bureau of Ministry of Economics Affair for domestic small and medium software companies, as important reference to improve the software to develop the more higher mature level in CMMI. The result of evaluation proved that it successfully enhanced work efficiency and software process improvement in implementation.
36
Tu, Yueh-Chu y 凃月珠. "A Study of CMMI Structural Requirements Management". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/87936078219365110307.
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碩士華梵大學
資訊管理學系碩士班
95
Developing an application software system that fits the requirement of users is the ultimate goal for every software developer, and requirement management is the foundation for developing a software system smoothly. The targets and execution methods of CMMI (Capability Maturity Mode Integrated) specify only “what to do” but not “how to do” and software aid tool function. The software house should design individual requirement management system according to its capability maturity and goal, and choose software aid management tool with necessary functions. Therefore, the study focuses on management procedure and tool for requirement management. By using CMMI as guiding principles, the requirement management system will construct requirement management mechanism that includes requirement management planning, activities surveillance and a database centralized software prototype to manage the structured requirement. The last layer of structured requirements will be translated into requirements of program modules during the software development. The study successfully brings up CMMI requirement management system, structured requirement model and software aid management tool, and uses questionnaire to collect attitude and opinions of experienced information technology workers for verifying whether the mechanism mentioned above can manage requirements effectively.
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SUN, CHEN-MIN y 孫振民. "Applying CMMI to Telescope Production Process Improvement". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/59308668706067405056.
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碩士亞洲大學
資訊工程學系碩士班
94
Under the fast changing business environment, the manufacturer is no longer dominant in the market. Oppositely, it has become the customer-oriented, and all the product requirements are proposed by the customers. The manufacturer has to provide quality products to attract the attentions of the customers. It can increase the sales rate of the products. To reduce the costs and increase the profit, reducing the process of product manufacture and production time have become very important issues. After the gradual reformation of the military organization, it enhances its agility and response rate. The research and development and the production of the military products are required to conform to changing war types and strategies of the troops. It should provide various weaponries for military in suitable types and at right time. In spite of all the operation procedures are ISO-certified, it is usually formality, and it can not effectively and continuously improve the operation processes. In this research, Capability Maturity Model Integration (CMMI) is applied to the process improvement of the manufacturing industry to get rid of the illusion of ISO certification. The details will be elaborated in later chapters. In the case study, CMMI can improve the operation processes effectively. Therefore, it proves that CMMI is not only applicable to the software development industry, but also suitable for the process improvement in manufacturing industry.
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Silva, Mariana Conde Buzio Figueiredo. "CMMI level 3 engineering processes implementation project". Master's thesis, 2008. http://hdl.handle.net/10216/57852.
Texto completoResumen
Estágio realizado no Porto DC's Quality Manager e orientado por Teresa CarreiroTese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 2008
39
Gomes, Eduardo Alberto Almeida Espinheira. "A requirements development methodology compatible with CMMI". Master's thesis, 2009. http://hdl.handle.net/10216/66810.
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Liu, Chen-Yu y 劉貞余. "Development of A Quality Management System by Integrating ISO 9001 and CMMI: An Example of CMMI Managed Stage（Level II）". Thesis, 2009. http://ndltd.ncl.edu.tw/handle/98372778233653492375.
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碩士元智大學
工業工程與管理學系
97
The main purpose of this paper is to develop a quality system by integrating ISO 9001 and CMMI, which solves a problem that ISO 9001 quality management system cannot provide an explicit improved guide, when it has been utilized to improve the quality of process. Since 1987 ISO 9001 had been published, worldwide enterprises adopted it to improve their quality management system. However, the enterprises for attention of ISO 9001 have decreased progressively, because ISO 9001 cannot provide an explicit improved guide to improve their quality system. Through reviewing past literatures, it is found that CMMI can improve the drawback of ISO 9001 on the process improvement. For settling the problem, the research adopted an integrating framework of ISO 9001 and CMMI proposed by Yoo et al. (2006) and combined a CMMI-level concept to establish a quality system by integrating ISO 9001 and CMMI-level concept for solving a drawback that ISO 9001 cannot provide an explicit improved guide. Besides, the research based on ISO 9001 clauses to develop new integrating clauses by combining ISO 9001 and CMMI-level concept. The new integrating clauses can improve the lack of ISO 9001 original clauses and provide an explicit improved guide to help enterprises improve their maturity of quality system. The research finding and their implications are further discussed in the following.
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Chen, Yuan-Fan y 陳沅汎. "An Experience of CMMI Process Modeling and Simulation". Thesis, 2003. http://ndltd.ncl.edu.tw/handle/94608099354040560473.
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碩士大同大學
資訊工程研究所
91
Due to the need of the process improvement of the software development industry, CMMI (Capability Model Maturity Integration) was proposed to sketch out the backbone of it. In this thesis, we will present the possibility of applying simulation technology to assist in the CMMI introduction through an industrial practical case. This thesis describes a simulation analysis example of our case study in software development processes improvement, processes integration from different companies, and for further CMMI introduction activities. We use SES/workbench simulation software to model the integration case and compare the simulation results through different scenario plots of resource allocation cases, which provides managers with processes adjustment experiences and estimation basis during introduction. This demonstrated the feasibility and ability of modeling and simulation technique to assist in CMMI introduction to organizations.
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Shi-Jyuer, Lin y 林希爵. "Applying CMMI to Improve Machine Development Project Planning". Thesis, 2008. http://ndltd.ncl.edu.tw/handle/84913105385820494970.
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碩士亞洲大學
資訊工程學系碩士班
96
In recent years, the machine development industry transforms from traditional production into high-tech research and development, and the speed and quality of product development are crucial to the survival and development of business. In addition, the quality control systems of the machine development industry in Taiwan usually follow ISO quality control standard. Since the tailoring flexibility of ISO quality control standard is lower, the staffs of the organization are not willing to cooperate to implement it, and cause the resistance in ISO adoption and implementation. In contrast, the CMMI which is widely adopted by software developers has better flexibility in adaptation and is easier to be applied in organization. This research applies the Project Planning process area of Capability Maturity Model Integration (CMMI) and PDCA, the Deming Cycle, to establish the standard continuous improved process for machine development project planning of the study case. In conclusion, the results of this research can help increase the competitiveness in the machine development industry.
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Liu, Sou-Yee y 劉守裕. "Applying CMMI to Improve Information Asset Risk Management". Thesis, 2008. http://ndltd.ncl.edu.tw/handle/58048765681376056255.
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碩士亞洲大學
資訊工程學系碩士班
96
In the era of globalization, information technology has become popular in our daily lives. No matter what businesses are, they rely more and more on computer. Therefore, the issue on information security is gradually concerned. Not only the enterprises increase the related investments on information security management, but also our government aggressively promotes the policy of information security to keep different kinds of information from damages caused by security problems. Information assets have gradually become the main assets of business organization and the primary goal of information security management. In order to protect and realize the risks of information security, information assets themselves must be managed; however, effective management needs good process of management. Therefore, how to make the process stable and effective becomes the main goal of information management. Moreover, Capability Maturity Model Integration (CMMI) is one of the widely used models of continuous process improvement. In this research, the Risk Management process area of CMMI is applied to construct continuously improved risk management process, and enhance the efficiency and quality of risk management in information assets.
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Hu, Zih-Siang y 胡自祥. "Applying CMMI to Improve Campus Network Management Process". Thesis, 2008. http://ndltd.ncl.edu.tw/handle/38912464723097089138.
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碩士亞洲大學
資訊科學與應用學系碩士班
96
Under the era of internet, the speed of information exchange becomes faster, and the life tempo of human being is getting tighter; moreover, internet has become one of the fast channels to obtain knowledge. In recent years, the Ministry of Education actively promotes “e-Campus”, and therefore the construction of campus network has become an important infrastructure. E-Campus does not only need to install good network equipments and hire excellent professionals, but also good process management. Close collaborations among all aspects are the main factors to improve the qualities of computerized administration, teaching and learning supports, and to enhance the competitiveness of the organization as well. There are many problems existing in campus network management, for example, the deficient operation management processes and imperfect maintenance processes, may cause bad qualities of service and maintenance, and furthermore it will increase the visible and invisible costs of management. Hence, to ensure good management qualities of service and maintenance, constructing a continuous improvement process of management is necessary. In this research, IDEAL model is employed to combine with the Organizational Process Focus process area of Capability Maturity Model Integration (CMMI) to improve the existing management process of IT department at the university. The results of this research can be provided as a good reference for process improvement on campus network management in the future.
45
Chung, Chung-Hsiu y 鍾仲修. "The Adaption of CMMI Level 3 and PMBOK". Thesis, 2012. http://ndltd.ncl.edu.tw/handle/70649924244293365099.
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碩士國立臺灣科技大學
工業管理系
100
In practice, the project management process framework does not limit to a specified one. The development of the project management process framework in different fields should meet the situation then and does not need to be the same. Thus it can fit the needs of different scales, different organizations, different environment, and different industries. Many researches address the development of the project management process framework. But the researches that address the project adaption when organizational project management strategy changed are not sufficient. This thesis, through analysis and interview, helps software developers who use PMBOK to manage projects. It gives a clear understanding about the impact and adaption of project management tasks when CMMI is introduced into an organization. According to our research, we conclude: (1) PMBOK defines the knowledge and skills that a project manager should have. It tells project managers what to do in the project management, but not how to do. (2) PMBOK emphasizes the capability of communication and integration. In addition to project management knowledge, the project management requires background knowledge. (3) CMMI is improving processes for developing better products and services. Its main objective is to improve the ability and the maturity of software development in an organization. It establishes a common project management framework to standardize the system and the procedures. This framework tells project managers what to do and how to do. (4) Lessons learned are a key element within both PMBOK and CMMI; yet, CMMI would further conduct analysis on those data to improve the project quality and success. (5) PMBOK and CMMI can support each other and supplement each other.
46
Lessa, André Filipe Lourenço. "CMMI Metrics Solution at Qimonda Portugal, S. A". Dissertação, 2008. http://hdl.handle.net/10216/59945.
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Liberato, Marco Emanuel Teixeira. "Implementação do Modelo CMMI na Espírito Santo Informática". Master's thesis, 2008. http://hdl.handle.net/10348/204.
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Dissertação de Mestrado em InformáticaQualquer empresa tem a mesma finalidade: a obtenção de lucro! Cada vez mais as empresas, para conseguirem sobreviver no mundo competitivo e exigente dos negócios, terão não só de se adaptar às constantes mudanças do mesmo, como também tentar estar um passo à frente dos demais concorrentes. Uma boa estratégia para atingir o sucesso e obter vantagens competitivas é através da qualidade. Por vezes, as organizações sentem-se tão satisfeitas, tão à-vontade com a sua performance diária, que ficam relutantes a mudanças, mas com isso apenas estão a adiar o inevitável. Na competitiva indústria de desenvolvimento de software, a capacidade de questionar e melhorar procedimentos existentes, com o objectivo de cada vez serem mais perfeitos e exactos, marca a diferença entre uma empresa que apenas cumpre os requisitos de um cliente e outra que acaba por os exceder. E quando um cliente tem de optar por uma delas, certamente escolherá a que a melhor o servir, lhe der maiores garantias de sucesso e lhe apresentar melhores resultados. A empresa em estudo, a Espírito Santo Informática, após se ter apercebido que o seu processo de desenvolvimento de software apresentava falhas, e procurando também optimizar os seus processos de desenvolvimento de software, partiu na “difícil aventura” de implementar um modelo de maturidade no seio da empresa, mudando (em alguns casos radicalmente) hábitos de trabalho cimentados nesta empresa há vários anos. Além de serem mostradas as estratégias de implementação, o antes e após CMMI e todas as dificuldades inerentes à execução desta implementação, esta dissertação tem como principal objectivo procurar apurar se todas as decisões tomadas pela equipa responsável por essa implementação foram as melhores e as mais adequadas tendo em conta as necessidades e mesmo os métodos de trabalho e características dos colaboradores que fazem parte da empresa em estudo.
Any company in the world has the same purpose: to obtain profit! In order to survive in the competitive and demanding world of business, the companies will need to adapt to changes, but also try to be one step ahead of other competitors. A good strategy to achieve success and gain competitive advantage is through quality. Sometimes, organizations feel so happy with their daily performance that becomes reluctant to change, but with this they are only postpone the inevitable. In the competitive industry of software development, the ability to challenge and improve existing procedures, in order to be ever more perfect and accurate, mark the difference between a company that only meets the requirements of a client and another that ultimately exceed them. And when a customer has to choose one of them, certainly choose the one that best serve him, provide large guarantees of success and presents better results. The company under study, the Espírito Santo Informática, which after it was realized that its software development process had flaws, and trying also to optimize their processes for software development, began the "hard adventure" to implement a maturity model within the company, changing (in some cases dramatically) habits of work cemented in this company for several years. In addition to being shown the strategies for implementation, the before and after CMMI and all the difficulties inherent in this implementation, the main goal of this thesis is aiming to seek whether all decisions taken by the team responsible for this implementation were the best and most appropriate taking into account the needs and even the working methods and characteristics of employees who are part of the company under study.
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LIU, HSIAO-HUI y 劉曉慧. "Applying CMMI to Improve the Property Registration Process". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/80080871071556327742.
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碩士亞洲大學
資訊工程學系碩士在職專班
102
In recent years, Taiwan's rapid economic growth took off, the traditional "have land is wealth" concept, so that Taiwan land transactions increasingly warm buildings, people gradually become an important investment in the pipeline. The real estate registration is an important legal behavior of all real estate transactions, means a right to apply for the state sector will get full information about the applicant's real property, loss and change, according to legal procedures published in the national real estate registration office filing, posted archives have some legal effect, and as such, real estate registration process is quite unimportant. Because real estate has not moved, scarce, expensive properties, how to improve the efficiency of real estate registration process in order to avoid triggering unnecessary legal disputes, resulting in loss of money and reputation intangible clients tangible and real estate industry, enhance staff professional quality, customer satisfaction , has become an important management issue now real estate company, but also the only way that parties may not be easily eliminated the majority of the market, the company is sustainable. Therefore, this study by the expression patterns under CMMI continuous organizational process focus process areas in the understanding of organizational processes and process assets, the advantages and disadvantages of the current situation, to meet specific goals, continuous process improvement, through proper evaluation, so that the improved real estate registration process, so that the service organization registered jobs, provide better quality of service than the current situation to the customer, and the customer complaint rate was significantly lower results.
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TSOU, TZU-CHIANG y 鄒自強. "A Case Study of CMMI-DEV Re-Appraisal". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/03240709511862825251.
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碩士國立臺灣科技大學
資訊管理系
101
Industrial Development Bureau, Ministry of Economic Affairs formally promoted the project of “Capability Maturity Model-Integrated, CMMI” since 2005 to facilitate the owners implement the CMMI system. The company of case study implemented CMMI project in 2005 and received CMMI ML3 certification in 2006. The company of case study had improved on processes, organization, human resource and system, as well as the benefits had achieved the performance goal of organization. After the success of reevaluation in 2009, they received the CMMI-DEV 1.2 ML3 certification and was continuing heading for High-Capability Maturity degree: ML4/ML5. However, 2010 was a critical year. Internally, due to the increasing demand for business, the organization altered by mergers and acquisition other companies, and caused the change of executive level. Externally, they faced a varied industrial environment: although the domestic demand became smaller, yet, the Cloud computing of government policy gave another opportunity for them. Furthermore, the speedy improvement of China and Ester-south Countries, who has developed toward system integration and software development as well, also became a pressure for them. It is now the company of case study comes to CMMI every-3-years reevaluation time. Owing to the change of organization, the high competition with other competitors and varying industrial environment, how dose the case company evaluate whether they should receive evaluation continuously or not is the pinpoint of this study.
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Chen, Yi-Cheng y 陳奕誠. "The CMMI Concept Import Service Level Appraisal Model". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/40320066347186891629.
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碩士中國文化大學
資訊管理學系
101
The purpose of this study is to check the quality of service process. For appraising the quality of service, to establish appraisal model which is different from commonly using Performance results for the rubric nowadays. To build the level concept of the CMMI into the service level appraisal model in this study. Furthermore, to take SERVQUAL which is brought up by Parasuraman, Zeithaml and Berry as basic aspect of this study. And as question model of the service behavior. Combine both to build the service level appraisal model. The tested object of the model is the first line service staff in a well-known hotel in northern Taiwan. This is a self-assessment test mode. Question model is the description of the service behavior. To achieve the appraisal which covers the quality of the process. In the presentation of the results, the first line service staff will be given a level. Use radar chart to show the weakness of the process attributes in quality of service. And use the straight bar chart to show the advantages of the quality of service. Against the weaknesses for testers, give recommendation to maintain and enhance the quality of service. It is helpful for improving on quality of service to the service staff. The results of the test can also let the organization to decide the implementation of the OJT or Off JT on this service staff. And make a more efficient plan of education and training programs.