Bibliografías temáticas / Customer / Libros
Siga este enlace para ver otros tipos de publicaciones sobre el tema: Customer.

Libros sobre el tema "Customer"

Autor: Grafiati
Publicado: 4 de junio de 2021
Última modificación: 25 de julio de 2025

Crea una cita precisa en los estilos APA, MLA, Chicago, Harvard y otros

Elija tipo de fuente:

Consulte los 50 mejores mejores libros para su investigación sobre el tema "Customer".

Junto a cada fuente en la lista de referencias hay un botón "Agregar a la bibliografía". Pulsa este botón, y generaremos automáticamente la referencia bibliográfica para la obra elegida en el estilo de cita que necesites: APA, MLA, Harvard, Vancouver, Chicago, etc.

También puede descargar el texto completo de la publicación académica en formato pdf y leer en línea su resumen siempre que esté disponible en los metadatos.

Explore libros sobre una amplia variedad de disciplinas y organice su bibliografía correctamente.

1

Daffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Oak Tree, 1999.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
2

Board, Securities and Investments, ed. Customer agreements: Know your customer. Securities and Investments Board, 1988.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
3

Gerson, Richard F. Beyond customer service: Keeping customers for life. Crisp Publications, 1992.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
4

Agency, Benefits. Customer charter: A commitment to our customers. Benefits Agency, 1992.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
5

Seldman, Marty. Customer tells: Delivering world-class customer service by reading your customers' signs and signals. Kaplan Pub., 2007.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
6

Glanz, Barbara A. Building customer loyalty: How you can help keep customers returning. Irwin Professional Pub./Mirror Press, 1994.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
7

Lewis, B. R. Customer care in service organisations: The customers perspective. UMIST School of Management., 1989.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
8

Joe, Wheeler, ed. Managing the customer experience: Turning customers into advocates. Financial Times Prentice Hall, 2002.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
9

Shaw, Colin, Qaalfa Dibeehi, and Steven Walden. Customer Experience. Palgrave Macmillan UK, 2010. http://dx.doi.org/10.1057/9780230291775.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
10

Robinson, Sionade, and Lyn Etherington. Customer Loyalty. Palgrave Macmillan UK, 2006. http://dx.doi.org/10.1057/9780230513037.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
11

Fisk, Peter. Customer genius. John Wiley & Sons, 2009.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
12

Bruhn, Manfred, and Karsten Hadwich, eds. Customer Experience. Gabler Verlag, 2012. http://dx.doi.org/10.1007/978-3-8349-4001-8.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
13

Fisk, Peter, ed. Customer Genius. John Wiley & Sons, Inc., 2012. http://dx.doi.org/10.1002/9781906465575.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
14

Krishna, Aradhna. Customer Sense. Palgrave Macmillan US, 2013. http://dx.doi.org/10.1057/9781137346056.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
15

Bonacchi, Massimiliano, and Paolo Perego. Customer Accounting. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-01971-6.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
16

Wille, Kai. Customer Equity. Deutscher Universitätsverlag, 2005. http://dx.doi.org/10.1007/978-3-322-82178-2.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
17

Kleinaltenkamp, Michael, Sabine Fließ, and Frank Jacob, eds. Customer Integration. Gabler Verlag, 1996. http://dx.doi.org/10.1007/978-3-322-82511-7.

Texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
18

Railways, Northern Ireland. Customer charter. Northern Ireland Railways Limited], 1988.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
19

Sandra, Brown. Tough customer. Hodder & Stoughton, 2010.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
20

Ziglar, Zig, Shep Hyken, Made for Success, Mark Sanborn, and Various author-speakers. Ultimate Customer Service: Customer Service Essentials for Loyal Customers. Made for Success, Inc. and Blackstone Audio, Inc., 2011.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
21

Ziglar, Zig, Shep Hyken, and Mark Sanborn. Ultimate Customer Service: Customer Service Essentials for Loyal Customers. Made for Success, Inc. and Blackstone Audio, Inc., 2011.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
22

Customer Service Your Customers Expect: Stories about Customer Service. Trafford Publishing, 2020.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
23

Selnes, Fred, and Michael D. Johnson. Customer Portfolio Management. The MIT Press, 2025. https://doi.org/10.7551/mitpress/15411.001.0001.

Texto completo
Resumen
How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale. Which would you rather have: a smaller, watertight bucket of loyal customers or a larger leaky bucket of both loyal and not-so-loyal customers? In Customer Portfolio Management, Fred Selnes and Michael Johnson argue that for most companies and organizations the larger leaky bucket is more valuable. While loyal customers are generally more profitable, the weaker, or “leaky,” relationships in a portfolio provide scale economies a
Los estilos APA, Harvard, Vancouver, ISO, etc.
24

Customer Satisfaction: The customer experience through the customer's eyes. Cogent Publishing Ltd, 2007.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
25

Knapp/Odgers/Reynolds. Customer Service, Custom Edition. Thomson/Delmar Learning, 2008.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
26

Charles, Proctor. Part C The Banker–Customer Relationship, 15 The Banker–Customer Contract. Oxford University Press, 2015. http://dx.doi.org/10.1093/law/9780199685585.003.0015.

Texto completo
Resumen
This chapter considers the nature of the basic contractual relationship between the bank and its customer. It covers the meanings of ‘banker’ and ‘customer’; the general nature of the banker–customer relationship; the terms of the banker–customer contract; the customer's duties to the bank; and the regulation of the contractual terms of the banker-customer relationship.
Los estilos APA, Harvard, Vancouver, ISO, etc.
27

Hyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Sound Wisdom, 2020.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
28

Once a customer always a customer: How to deliver customer service that creates customers for life. Oak Tree Press, 1996.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
29

Hyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Wiley & Sons, Incorporated, John, 2009.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
30

Once a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3rd ed. Oak Tree Press (Ireland), 2001.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
31

Agrawal, Piyush. Helping Customers Win: Customer Success Insights. Windy City Publishers, 2020.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
32

Customer Service : : Dealing with Difficult Customers. CreateSpace Independent Publishing Platform, 2015.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
33

The cult of the customer: Create an amazing customer experience that turns satisfied customers into customer evangelists. Wiley, 2009.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
34

Smith, Lisa. Happy Customer Healthy Company: Customer Service + Customer Support. Independently Published, 2017.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
35

Tzempelikos, Nektarios, and Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
36

Tzempelikos and Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
37

Customer. Ventura, 1996.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
38

Sweeter, Kevin. Customer. KRS Enterprises, 2011.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
39

Pearson. Customer Service& Customer Service Pkg. Pearson, 2009.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
40

Pearson. Customer Service: Practcl& Customer Service. Pearson, 2009.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
41

Deanne, Song. Customer Selection : Tips on Winning the Hearts and Minds of Customers: Customer Demands. Independently Published, 2021.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
42

Art of Customer Service : : How to Build Customer Loyalty, Win-Back Lost Customers, and Deliver an Exceptional Customer Experience. Independently Published, 2021.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
43

Customer 3D: A New Dimension for Customers. CustomerEDU, LLC, 2012.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
44

Seldman, Marty, John Futterknecht, and Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
45

Seldman, Marty, John Futterknecht, and Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
46

Breen, Gerald Mark. The Customer: You Deserve Customer Satisfaction. Authorhouse, 2004.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
47

Winning Customer Loyalty...Exceed Customer Expectations. Jack Wilson & Associates, Inc., 1999.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
48

Wilson, Jack, and Inc Associates. Winning Customer Loyalty...Eliminate Customer Turnoffs. Jack Wilson & Associates, Inc., 1999.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
49

Mangen, David J., and Gregory Tommerdahl. Customer Retention: Maximizing Customer Lifetime Profitability. Sheshunoff & Co, 2001.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
50

Customer Centricity Ebook Collection: Customer Centricity, the Customer Centricity Playbook, and the Customer-Base Audit. Wharton School Press, 2024.

Buscar texto completo
Los estilos APA, Harvard, Vancouver, ISO, etc.
También puede estar interesado en las bibliografías sobre el tema "Customer" para otros tipos de fuentes:
Artículos de revistas Tesis
Ofrecemos descuentos en todos los planes premium para autores cuyas obras están incluidas en selecciones literarias temáticas. ¡Contáctenos para obtener un código promocional único!

Pasar a la bibliografía