Tesis sobre el tema "Customer"
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Heath, Eric Ernie. "The determinants of customer co-production and satisfaction in a compliance dependent service." Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/24649.
Texto completoLee, Linda. "Customer-to-customer roles and impacts in service encounters." Doctoral thesis, KTH, Industriell ekonomi och organisation (Inst.), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-186294.
Texto completoMtatsi, Siyabonga Chris. "Retaining customers through customer service in the telecomminications industry." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1018641.
Texto completoBergström, Sebastian. "Customer segmentation of retail chain customers using cluster analysis." Thesis, KTH, Matematisk statistik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-252559.
Texto completoRaja, Abbas Haider, Chokaew Koobgrabe, and Punyanuch Chutima. "Customer satisfaction toward TrueMove customer service." Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-875.
Texto completoLövstrand, Christoffer, and Daniel Nilsson. "Kitchen Worktop Expectations." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-29298.
Texto completoFerraz, Sofia Batista. "Customers as fellows: analyzing customer citizenship behavior in services marketing." Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-04072018-144431/.
Texto completoDanielsson, Axel, and Simon Broström. "A Happy Customer is a Paying Customer." Thesis, Umeå universitet, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-166564.
Texto completoChan, Wa Kimmy. "Three studies on understanding customer relationship management in services customer-firm affection, customer-staff proximity, and customer co-production /." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B39794039.
Texto completoChan, Wa Kimmy, and 陳華. "Three studies on understanding customer relationship management in services: customer-firm affection, customer-staff proximity, and customer co-production." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B39794039.
Texto completoAmarsanaa, Bolor, and Joshua Anjorin. "Mobile Marketing : Study of ICA - Correlation between mobile marketing and customer loyalty." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-11766.
Texto completoNacif, Roberta C. "Online customer loyalty : forecasting the repatronage behavior of online retail customers /." Wiesbaden : Dt. Univ.-Verl, 2003. http://www.gbv.de/dms/zbw/374160546.pdf.
Texto completoVerbauskienė, Lina. "Effect of customer experience on satisfaction and intentions of hospitality customers." Doctoral thesis, Lithuanian Academic Libraries Network (LABT), 2014. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2014~D_20141222_102513-16573.
Texto completoBehrami, Faton, and Mikael Jonasson. "Kundlojalitet : en studie om vilken påverkan de demografiska aspekterna har på kundens lojalitet mot sin bank." Thesis, Högskolan Kristianstad, Sektionen för hälsa och samhälle, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-11008.
Texto completoVallaud, Thierry. "Estimating potential customer value using customer data : using a classification technique to determine customer value /." Abstract and full text available, 2009. http://149.152.10.1/record=b3077978~S16.
Texto completoOad, Maneeka. "Customer churn analysis : the tactics of handling customer complains." Thesis, University West, Department of Economics and IT, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-457.
Texto completoAubert, Benoit. "Customer education : definition, measures and effects on customer satisfaction." Thesis, University of Newcastle Upon Tyne, 2007. http://hdl.handle.net/10443/248.
Texto completoDavis, William John Gronow. "Investigating customer loyalty programmes : evolving to true customer loyalty." Thesis, Stellenbosch : Stellenbosch University, 2011. http://hdl.handle.net/10019.1/85164.
Texto completoYetis, Alkim, and Erkut Kavak. "Analysis of Customer Behaviours on Customer Reviews and Ratings." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279739.
Texto completoBae, Young Han. "Three essays on the customer satisfaction-customer loyalty association." Diss., University of Iowa, 2012. https://ir.uiowa.edu/etd/3255.
Texto completoCarr, Anthony A. "Customer equity management : the impact of strategy drivers and customer data management on customer equity outcomes." Thesis, Queensland University of Technology, 2013. https://eprints.qut.edu.au/62010/1/Anthony_Carr_Thesis.pdf.
Texto completoJohansson, Malin, Markus Nilsson, and Carl-Douglas Thulin. "Factors Influencing Customer-relations in B2B - A Survey of Medical Rubber's Customers." Thesis, Kristianstad University College, Department of Business Administration, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-3159.
Texto completoVu, Long, Nga Phan, and Ha Truong. "E-Customer values in Vietnamese apparel industry : A study from customers' perception." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15965.
Texto completoHua, Lin Chia, and 林佳樺. "Customers Relationshop Management : Customer Valuation Measurment." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/89431987508610496007.
Texto completoChia-Ling, Chien, and 簡嘉玲. "A Study of Customer Empowerment, Perceived Support for Customers and Customer Voluntary Performance." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/04810176211465974686.
Texto completoBogomolova, Svetlana. "Customer-based brand equity of lost customers." 2009. http://arrow.unisa.edu.au:8081/1959.8/63940.
Texto completoHuang, Yi Jen, and 黃儀真. "The Relationships among Customer-to-customer Interaction Events, Role Typologies, Compatibility and Customers Reaction." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/29339228629916125569.
Texto completoWang, Chung-Hui, and 王寵惠. "Customer Empowerment, Customer Trust and Customer Voluntary Perfomance." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/53454461341535972818.
Texto completoYang, Ya-lin, and 楊亞霖. "Characteristics of Internet Customer Review and Potential Customers." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/4czdkh.
Texto completoChen, Chih-Cheng, and 陳志誠. "The Impact of Customer Participation: The Customers' Perspective." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/74056426751082970153.
Texto completoHSU, CHING-TING, and 許景婷. "Mining the Potential Customers from Analyzing Customer Journeys." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/k238wn.
Texto completoPhaswana, Tinyiko Patience. "Investigating restaurant customer complaints in Polokwane Malls, Limpopo Province." Thesis, 2017. http://hdl.handle.net/10386/2523.
Texto completoDan, Tong Le, and Tong Le Dan. "Assess Customer Satisfaction With E-customs Procedures." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/37720454130066388845.
Texto completoChen, Fang-Yuan, and 陳方元. "The Relationships Between Customer Relational Benefits and Customer loyalty – An Empirical Study of Airline Customers in Taiwan." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/66862171855946999328.
Texto completoLing, Yu-Mei, and 凌毓鎂. "The associated relations of customer relationship management resources, customer relationship management practices and customer voluntary behavior: A case of customers at Taiwan Taoyuan international airport." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/773h5x.
Texto completoSHEN-CHANGSUN and 孫伸暢. "The Moderation of Customer Personality on the Relationship between Customer Intimacy, Customer Satisfaction and Customer Loyalty." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/48d3fu.
Texto completoWU, CHUN-YI, and 吳君儀. "The Relationships among Mobile Service Quality, Customer Satisfaction and Customer Loyalty– A Case study of Mobile Payment Customers." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/kpcz5c.
Texto completoChen, Mei-Chi, and 陳美錤. "The Customer Journey Mapping- Female Customers of Facial Skincare Products." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/31345695080438114779.
Texto completoChuang, Ching-Ju, and 莊靜儒. "Customer Satisfaction and Customer Loyalty: Meta-Analysis." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/5e9q5f.
Texto completoLin, I.-Ju, and 林意茹. "The Impact of Customer Profile and Customer Participation on Customer Relatioship Management Performance." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/27564469027341767445.
Texto completoYeh, Jin-Yu, and 葉金玉. "A Study on The Service Quality, Customer Satisfaction, Customer Relationship and Customer Loyalty." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/27202067875095047747.
Texto completoNGUYEN, THI PHUONG-ANH, and 阮氏芳英. "The Influence of Customer Orientation on Customer Value, Relationship Quality and Customer Loyalty." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/k7r7bp.
Texto completoLiu, Wei-Liang, and 劉韋良. "Relationship of Content Marketing Among Customer Satisfaction, Customer Perceived Value and Customer Loyalty." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/x7sttg.
Texto completoCheng, Hui-Hung, and 鄭惠紅. "The Impacts of Customer-Related CSR and Service Quality on Customer Loyalty--The Moderating Effects of Customer's Attributions." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/kdnbam.
Texto completoPai, Min-hua, and 白敏華. "The effect of customer orientation of salesperson on customer satisfaction and sales performance-Moderating effects of customer’s personality." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/71843229049078678178.
Texto completoChiu, I.-Chih, and 邱奕智. "On Customer Satisfaction and Customer Loyalty: A Confirmatory Research of One Machine Tool Manufacturer and Its Domestic Customers in Taiwan." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/2ft6e8.
Texto completoJung, Shiwen, and 鍾喜文. "A Study on the Relationships of Customer Value, Customer Satisfaction, Customer Loyalty and Customer Relationships in Taiwan Beauty SPA Industry." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/36400213669326905396.
Texto completoCHENG, PENG GUO, and 彭國成. "A Study of the Relationships among Customer Involvement, Customer Brand Engagement, and Customer Loyalty." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/32801278180619233167.
Texto completoFu, Ching-Wen, and 傅晴雯. "The Relationship among Ambidexterity, Customer Identification and Customer Satisfaction: Customer Trust as Moderating Variables." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/99246689101709708263.
Texto completoCHANG, YU-CHENG, and 張堉程. "The Effect of Membership duration on customer Perceived Value, Customer Satisfaction and Customer Loyalty." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/61311664496445281479.
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