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Artículos de revistas sobre el tema "Patient Satisfaction with Nursing Care"

Autor: Grafiati

Publicado: 4 de junio de 2021

Última modificación: 1 de febrero de 2022

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1

Evans, Michael L., Margaret L. Martin y Elizabeth H. Winslow. "Nursing Care and Patient Satisfaction". American Journal of Nursing 98, n.º 12 (diciembre de 1998): 57. http://dx.doi.org/10.1097/00000446-199812000-00051.

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Evans, Michael L., Margaret L. Martin y Elizabeth H. Winslow. "Nursing Care and Patient Satisfaction". AJN, American Journal of Nursing 98, n.º 12 (diciembre de 1998): 57–59. http://dx.doi.org/10.1097/00000446-199898120-00030.

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Evans, Michael L., Margaret L. Martin y Elizabeth H. Winslow. "Nursing Care and Patient Satisfaction". American Journal of Nursing 98, n.º 12 (diciembre de 1998): 57. http://dx.doi.org/10.2307/3471729.

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Alasad, Jafar, Nazih Abu Tabar y Mohannad Eid AbuRuz. "Patient Satisfaction With Nursing Care". JONA: The Journal of Nursing Administration 45, n.º 11 (noviembre de 2015): 563–68. http://dx.doi.org/10.1097/nna.0000000000000264.

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Aiello, Angelo, Andrew Garman y Scott B. Morris. "Patient Satisfaction With Nursing Care". Quality Management in Health Care 12, n.º 3 (julio de 2003): 187–90. http://dx.doi.org/10.1097/00019514-200307000-00009.

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Sillero Sillero, Amalia y Adelaida Zabalegui. "Satisfaction of surgical patients with perioperative nursing care in a Spanish tertiary care hospital". SAGE Open Medicine 6 (enero de 2018): 205031211881830. http://dx.doi.org/10.1177/2050312118818304.

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Objective: Although numerous studies have assessed patient satisfaction in diverse settings, in the realm of nursing surgical care, standardization of measurement for patient experience and satisfaction is lacking. Therefore, the aim of this study was to assess the satisfaction of surgical patients with perioperative nursing care. Method: A descriptive cross-sectional survey was conducted. Sociodemographic characteristics and clinical data were recorded. Patient satisfaction was measured with a modified version of the La Monica–Oberst Patient Satisfaction Scale (LOPSS-12). Results: 150 patients (73 women, 49% and 77 men; 51%) completed the survey. The mean age was 63 years (standard deviation, 16 years). The mean overall satisfaction score on the La Monica–Oberst Patient Satisfaction Scale was 3.17 (standard deviation, 0.21). The scale showed adequate content validity (Lawshe’s Content Validity Index was 0.76) and moderate reliability (Cronbach’s alpha = 0.70). Two variables—patient sex and the presence of comorbidities—were significantly associated with overall satisfaction: men and patients with comorbidities were more satisfied with the care received. Patients with university studies were significantly more likely than patients with less education to consider nurses “impatient,” but also considered the nurses’ advice to be “useful.” Patients with hospital-acquired complications were more likely to perceive nurses to be “more interested in completing tasks than in listening,” although they also felt that nurses worked “conscientiously.” Conclusion: Overall, patient satisfaction with perioperative nursing care was good. This study identified several areas of nursing care in need of improvement, particularly the need to spend more time with patients and to keep them better informed about the perioperative process. The modified La Monica–Oberst Patient Satisfaction Scale is suitable for measuring surgical patient satisfaction with perioperative nursing care. The findings presented here may be of value to nursing administrators, educators, and nursing care providers to improve patient satisfaction and to develop strategies to prevent patient dissatisfaction.

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Chenard, Jilisa M. "Understanding Patient Satisfaction and Nursing Care". International Journal for Human Caring 18, n.º 4 (enero de 2014): 61–64. http://dx.doi.org/10.20467/1091-5710-18.4.61.

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Silva, Luciana Da Conceição, Irena Penha Duprat, Marinho Da Silva Correia, Havany Thayany Pereira Ramalho y Josemir De Almeida Lima. "Cancer patients’ satisfaction on nursing care". Revista da Rede de Enfermagem do Nordeste 16, n.º 6 (21 de diciembre de 2015): 856. http://dx.doi.org/10.15253/2175-6783.2015000600012.

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Objective: to analyze the satisfaction of cancer patients on nursing care. Methods: descriptive quantitative research with 190 patients receiving outpatient chemotherapy in the High Complexity Centre in Oncology, through a questionnaire. Results: 185 respondents (97.4%; 95.0% CI 94.7 to 99.9) said they were always satisfied with the care provided, however, less than a third assessed that charisma (34.2%; 95.0% CI 27.4 to 39.5), respect for their decisions (31.6%; 95.0% CI 24.7 to 37.4) and clear communication (26.3%, CI 20.0 to 31.1) were decisive factors for their satisfaction. Conclusion:the study revealed an excellent level of patient satisfaction on nursing care, although some factors considered by users as decisive for the identification of this feeling have not been significantly identified. This justifies the need for critical reflection, in the professional’s view, that fosters the implementation of changes and to better meet the expectations and needs of the patient.

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Ozturk, Hülya, Nilufer Demirsoy, Omur Sayligil y Kristine L. Florczak. "Patients’ Perceptions of Nursing Care in a University Hospital". Nursing Science Quarterly 33, n.º 1 (3 de diciembre de 2019): 12–18. http://dx.doi.org/10.1177/0894318419881798.

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Patient satisfaction with nursing is an important indicator of the quality of the nursing services. This study used The Patient Perception of Hospital Experience With Nursing (PPHEN) scale (Dozier, Kitzman, Ingersol, Holmberg, & Schultz, 2001) to determine the nursing care perception of patients in a Turkish tertiary care hospital. The study design was descriptive comparative and used convenience sampling. In total, 566 patients volunteered to take part in the study. The patient satisfaction level with nursing was found to be below average; patient satisfaction showed no meaningful differences between genders, marital status, or the clinics where the patient was hospitalized, but significantly higher levels of satisfaction were found with higher levels of education, younger age, higher incomes, and being employed. Overall, the patients considered that nursing care needs improvement, especially in terms of the provision of information and psychosocial support.

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Eriksen, Lillian R. "Patient Satisfaction With Nursing Care: Concept Clarification". Journal of Nursing Measurement 3, n.º 1 (enero de 1995): 59–76. http://dx.doi.org/10.1891/1061-3749.3.1.59.

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Concept clarity is essential for instrument development and validity of research findings. The process of concept clarification can help rectify some of the issues in the measurement of patient satisfaction. This study presents a strategy, for concept clarification, for the purpose of refinement of an existing instrument for measuring patient satisfaction with nursing care in the hospital setting. The results of the exercise yielded a definition of patient satisfaction with nursing care, including a new framework, and provided guidance for rewording two items, elimination of some items related to knowledge and skill of nurses, as well as generating new items not previously included in the original instrument.

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ALHUSBAN, MOHAMMAD ABEDRABO y RAEDA FAWZI ABUALRUB. "Patient satisfaction with nursing care in Jordan". Journal of Nursing Management 17, n.º 6 (septiembre de 2009): 749–58. http://dx.doi.org/10.1111/j.1365-2834.2008.00927.x.

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Winklerová, Jarmila y Darja Jarošová. "EVALUATION OF PATIENT SATISFACTION WITH NURSING CARE". Profese online 6, n.º 2 (1 de octubre de 2013): 36–40. http://dx.doi.org/10.5507/pol.2013.018.

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Hornsten, Asa, Berit Lundman, Eva Kihl Selstam y Herbert Sandstrom. "Patient satisfaction with diabetes care". Journal of Advanced Nursing 51, n.º 6 (septiembre de 2005): 609–17. http://dx.doi.org/10.1111/j.1365-2648.2005.03546.x.

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AL- Hadrawi, Hayder. "The link between nurse workplace environment and patient satisfaction with nursing care services". New Trends and Issues Proceedings on Humanities and Social Sciences 4, n.º 2 (28 de agosto de 2017): 274–81. http://dx.doi.org/10.18844/prosoc.v4i2.2500.

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Chenard, Jilisa M. "Student Paper: Understanding Patient Satisfaction and Nursing Care". International Journal of Human Caring 18, n.º 4 (junio de 2014): 61–64. http://dx.doi.org/10.20467/1091-5710.18.4.61.

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Registered nurses (RNs) play a critical role in patient satisfaction. Affective support, health information, professional/technical competencies, and decisional control are imperative factors in ensuring satisfaction. However, bureaucratic organizational structure of hospitals is straining nurses’ ability to provide care that meets patients’ expectations. To overcome these challenges, Ray’s theory of bureaucratic caring provides a framework that integrates caring into complex hospital systems. This document will focus on the impact that social, economic, and legal elements have on patient satisfaction and the implications these trends have on RNs and their future practice.

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Anaba, Priscilla, Emmanuel Anongeba Anaba y Aaron Asibi Abuosi. "Patient satisfaction with perioperative nursing care in a tertiary hospital in Ghana". International Journal of Health Care Quality Assurance 33, n.º 6 (13 de julio de 2020): 463–75. http://dx.doi.org/10.1108/ijhcqa-01-2020-0021.

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PurposePromoting patient satisfaction is crucial for healthcare quality improvement. However, literature on patient satisfaction with nursing care in Ghana is limited. The aim of this study was to assess patient satisfaction with perioperative nursing care in Korle-Bu Teaching Hospital, the largest tertiary hospital in Ghana.Design/methodology/approachThe study was a cross-sectional study. A sample of one hundred (n = 100) in-patients in the surgical department were interviewed. Statistical Package for Social Science (SPSS), version 22, was used to analyze the data. The results were presented using univariate, bivariate and multivariate analyses.FindingsIt was found that majority of the respondents were males (53%), employed (56%) and insured (85%). It was also found that eight in ten respondents were satisfied with the perioperative nursing care. Overall patient satisfaction with perioperative nursing care was significantly associated with information provision (p < 0.001), nurse–patient relationship (p < 0.001), fear and concern (p < 0.05) and discomfort and need (p < 0.05). At the multivariate level, overall patient satisfaction was significantly influenced by nurse–patient relationship (β = 0.430, p = 0.002).Originality/valueThere is limited literature on nursing care in surgical departments and rarely are patients' views considered in assessing quality of perioperative care, especially in Low- and Middle- Income Countries (LMICs). This study is a modest contribution to the literature on patient satisfaction with perioperative nursing care in Ghana.

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Haile Eyasu, Kokeb, Akilew Awoke Adane, Fisseha Zewdu Amdie, Tesfaye Bisenebit Getahun y Mulunesh Abuhay Biwota. "Adult Patients’ Satisfaction with Inpatient Nursing Care and Associated Factors in an Ethiopian Referral Hospital, Northeast, Ethiopia". Advances in Nursing 2016 (7 de junio de 2016): 1–7. http://dx.doi.org/10.1155/2016/6308617.

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Introduction. Patient satisfaction with nursing care is considered as an important factor in explaining patients’ perceptions of service quality. Care assessed to be high quality according to clinical, economic, or other provider-defined criteria is far from ideal if as a result of that care the patient is unhappy or dissatisfied. Objective. The aim of this study was to assess adult patients’ satisfaction with inpatient nursing care and associated factors in Dessie Referral Hospital, Northeast Ethiopia. Methods. Institution based quantitative cross-sectional study was conducted among patients admitted in medical, surgical, orthopedics, gynecology, and ophthalmology wards of the hospital from March 24 to April 30, 2013. All admitted patients who stayed in the study wards for at least two days during the data collection time were interviewed. Newcastle Satisfaction with Nursing Scale questionnaire was used to collect the data and was analyzed using SPSS version 20. Odds ratios with their 95% confidence intervals and p values in a multiple logistic regression were used to identify factors associated with patient satisfaction with nursing care. Result. The overall patient satisfaction was 52.5%. Respondents’ sex, age, admission ward, self-reported health status, and class of admission were the variables significantly associated with patient satisfaction with nursing care. Conclusion and Recommendation. The rate of patient satisfaction with nursing care was found to be low in this study. Being female, younger age group (18–30 years), good self-reported current health status, being admitted in ophthalmology ward, and first class of admission were significantly associated with better patient satisfaction with nursing care. In-service training programs for nurses, with special emphasis on communication skills, are recommended.

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Hadrawi, Hayder AL. "The link between nurse workplace environment and patient satisfaction with nursing care services". New Trends and Issues Proceedings on Humanities and Social Sciences 4, n.º 2 (5 de diciembre de 2017): 267–74. http://dx.doi.org/10.18844/prosoc.v4i2.2757.

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Patient satisfaction has become an integral part of the process of measuring the quality of the provided care. Patients’ satisfaction about healthcare services increases in institutions that provide healthy workplace environment for nurses.This quantitative study aims to measure the impact of nurse practice environment on patients’ satisfaction with the provided nursing care services. A cross-sectional design was conducted to survey 75 male and female nurses and 107 inpatients who were hospitalized at least one day and aged 17 years and older. Sample was selected from medical and surgical wards of two main teaching hospitals in AL-Najaf province, Iraq.The results show that 80% of the nurses work in poor practice environment. About 52% of the patients were partially satisfied with nursing care; whereas, about 47% of the patients were unsatisfied. A significant correlation was found between nurse practice environment and patients’ satisfaction p < .05; regression analysis shows that patients’ satisfaction can be predicted based on nurse-patient ratio. Conclusion: Enhancing the practice environment of nurses helps improving the quality of healthcare and achieving better level of patients’ satisfaction with nursing care services. Keywords: Nurses workplace; patient satisfaction; practice environment; nursing care;

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Kuosmanen, Lauri, Heli Hatonen, Anna Riitta Jyrkinen, Jouko Katajisto y Maritta Valimaki. "Patient satisfaction with psychiatric inpatient care". Journal of Advanced Nursing 55, n.º 6 (septiembre de 2006): 655–63. http://dx.doi.org/10.1111/j.1365-2648.2006.03957.x.

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Pratiwi, Widya Dwi y Yeni Kartika Sari. "The Effect of New Patient Orientation to the Patient’s Satisfaction Level". Jurnal Ners dan Kebidanan (Journal of Ners and Midwifery) 1, n.º 1 (1 de marzo de 2014): 024–29. http://dx.doi.org/10.26699/jnk.v1i1.art.p024-029.

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The rights of the patients can be fulfiled by nurses through orientation by nurses to new patients. The new patient orientation is a agreement between nurses and patients or families in providing nursing care. The agreement is needed to make a good relationship between nurses and patient or their family. The purpose of this study was to explain the effectiveness of the new patient orientation towards the satisfaction level of nursing care in Melati Room RSD Mardi Waluyo Blitar. Method: Research design was experimental research with quasy experimental design Research sample was 30 new patients at Melati Room RSD Mardi Waluyo Blitar were devided equally into two group, namely treatment and control groups at May 24th until May 31st, 2012, its choosed with concecutive sampling. Analysis using Mann Whitney test. Results: The result showed that the level of patient satisfaction on nursing care of treatment groups were 67% satisfied and 33% very satisfied. While the level of patient satisfaction of nursing care of control groups was 80 % satisfied and 20% dissatisfied. There was significant difference in the level of satisfaction of new patients who did and did not the orientation with p-value 0.00. Discussion: It is suggested for nurses to pay attention to the patient satisfaction of nursing care by giving orientation to new patients as nursing intervention.

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Azhari, Indah y Tintin Sukartini. "The Effect of Nursing Round on Patient Satisfaction in Nursing Services". Fundamental and Management Nursing Journal 4, n.º 1 (5 de julio de 2021): 12. http://dx.doi.org/10.20473/fmnj.v4i1.27007.

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Introduction: Implementing a nursing round has a positive impact on patient satisfaction. This method increase patient-nurse interaction and improve the quality of nursing care and patient satisfaction. The aimed of this study to conduct a literature review discusses the effect of nursing rounds on patient satisfaction in nursing services to enhance application knowledge (evidence-based) and optimal implementation.Method: This study used a literature review design, review articles or journals searched in three electronic databases (Scopus, ScienceDirect, and ProQuest). The Joanna Briggs Institute Critical Appraisal tools and Webb (2019) were used to assess the quality and Prism checklist as a review guide. Journal articles prospecting using the PICOS framework with inclusion criteria, the population is hospitalized patient who receive nursing services at the hospital and nurses who apply the nursing round, nursing intervention rounds, the outcome is patient satisfaction with nursing services, in English with a publication year between 2011-2020. The results of the search obtained 10 studies that match the inclusion criteria to be reviewed. Data tabulation and narrative analysis were performed on the articles or journals found.Results: The results of this study show that the nursing round has advantages that affect patient satisfaction, some of the advantages provided are the resolved patients problems, the patient's needs can be fulfilled, raise up a professional nursing community, the establishment of cooperation between health workers, and nurses able to carry out apropriate and precise nursing care model.Conclusion: The implementation of the nursing round influences in improving the quality of nursing care through the application of theoretical concepts to evidence-based nursing practice.

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Devi, Ashalata W., Sandhya Shrestha y Harikala Soti. "Patient Satisfaction: A Key to Quality Nursing Care". International Journal of Nursing Care 2, n.º 2 (2014): 124. http://dx.doi.org/10.5958/2320-8651.2014.01284.8.

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KOÇ, Zeliha, Zeynep SAĞLAM y Meral ŞENOL. "Patient Satisfaction with the Nursing Care in Hospital". Turkiye Klinikleri Journal of Medical Sciences 31, n.º 3 (2011): 629–40. http://dx.doi.org/10.5336/medsci.2009-16413.

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Sitzia, John y Niel Wood. "Study of patient satisfaction with chemotherapy nursing care". European Journal of Oncology Nursing 2, n.º 3 (septiembre de 1998): 142–53. http://dx.doi.org/10.1016/s1462-3889(98)81270-2.

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O’Connell, Bev, Jeanne Young y Di Twigg. "Patient satisfaction with nursing care: A measurement conundrum". International Journal of Nursing Practice 5, n.º 2 (junio de 1999): 72–77. http://dx.doi.org/10.1046/j.1440-172x.1999.00158.x.

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Moyer, Gretchen. "Patient satisfaction: An indicator of Nursing Care Quality?" Orthopaedic Nursing 7, n.º 4 (julio de 1988): 61. http://dx.doi.org/10.1097/00006416-198807000-00022.

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Ervin, Naomi E. "Does Patient Satisfaction Contribute to Nursing Care Quality?" JONA: The Journal of Nursing Administration 36, n.º 3 (marzo de 2006): 126–30. http://dx.doi.org/10.1097/00005110-200603000-00005.

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Ketefian, Shaké, Richard Redman, Mary G. Nash y Erna-Lynne Bogue. "Inpatient and Ambulatory Patient Satisfaction with Nursing Care". Quality Management in Health Care 5, n.º 4 (1997): 66–75. http://dx.doi.org/10.1097/00019514-199705040-00007.

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Ketefian, Shaké, Richard Redman, Mary G. Nash y Erna-Lynne Bogue. "Inpatient and Ambulatory Patient Satisfaction with Nursing Care". Quality Management in Health Care 5, n.º 4 (1997): 66–75. http://dx.doi.org/10.1097/00019514-199724000-00007.

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Hogan, Brigid. "Patient satisfaction: Expectations and experiences of nursing care". Contemporary Nurse 9, n.º 3-4 (septiembre de 2000): 275–83. http://dx.doi.org/10.5172/conu.2000.9.3-4.275.

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Zahr, Lina Kurdahi, Soheir G. William y El-Hadad Ayam. "Patient satisfaction with nursing care in Alexandria, Egypt". International Journal of Nursing Studies 28, n.º 4 (enero de 1991): 337–42. http://dx.doi.org/10.1016/0020-7489(91)90060-g.

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Karaca, Anita y Zehra Durna. "Patient satisfaction with the quality of nursing care". Nursing Open 6, n.º 2 (4 de enero de 2019): 535–45. http://dx.doi.org/10.1002/nop2.237.

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Beta, Gunta, Dita Role, Dina Berloviene y Zane Balkena. "PATIENTS’ SATISFICATION AS THE QUALITY INDICATOR OF NURSING". SOCIETY. INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference 6 (20 de mayo de 2020): 79. http://dx.doi.org/10.17770/sie2020vol6.4849.

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Patients, during their stay at hospital, have the right to receive qualitative care and patients’ wellbeing depends on it. Patients’ wellbeing is based on satisfaction with care, which is influenced by, made by several conditions: communication of nurses, professionalism, education and timely provision thereof. Research aim: analyse the satisfaction of patients with the care provided by nurses. Research methods: Quantitative research method – original questionnaire “Newcastle Satisfaction with Nursing Scale” (NSNS).The results of the research: Patient who gives the assessment on nursing quality, with his sense of health condition of the specific period, general and individual requirements, personalized wishes and expectations can influence the satisfaction assessment, because he always is the source subjective variations. Even though the level of patients’ satisfaction is important and considerable indicator for nursing quality, by means of which it is possible to determine the efficiency of the provided care. This is a real means to identify the implemented fields of nursing aims, and improve the process if required, to ensure the quality. Nursing quality is based on patient-centred approach to achieve the common preferable health-care results.

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Goh, Mien Li, Emily N. K. Ang, Yiong-Huak Chan, Hong-Gu He y Katri Vehviläinen-Julkunen. "Patient Satisfaction Is Linked to Nursing Workload in a Singapore Hospital". Clinical Nursing Research 27, n.º 6 (13 de junio de 2017): 692–713. http://dx.doi.org/10.1177/1054773817708933.

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No studies have examined the association between patient satisfaction and the allocation of nursing care hours using a workload management system. The aim of this study is to examine the correlation between inpatients’ perceived satisfaction with nursing care and nursing workload management in a Singapore hospital. A secondary data analysis was performed based on the results of 270 patients’ perceived satisfaction measured by the Revised Humane Caring Scale and nursing workload management data extracted from the TrendCare Patient Acuity System. Data were collected from March to October 2013. There were weak positive ( rs = .212 to rs = .120) and negative ( rs = −.120 to rs = −.196) correlations between patient satisfaction and nursing workload. Nursing leaders should build positive work environment through maximizing efficient resource allocation and adequate staffing to deliver safe patient care. Future studies could involve other patient outcomes such as incidences of fall and pressure ulcer.

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Kangas, Sandra, Carolyn C. Kee y Rebecca McKee-Waddle. "Organizational Factors, Nurses' Job Satisfaction, and Patient Satisfaction with Nursing Care". JONA: The Journal of Nursing Administration 29, n.º 1 (enero de 1999): 32–42. http://dx.doi.org/10.1097/00005110-199901000-00006.

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Rafii,, Forough, Mohammad Esmaiel Hajinezhad, y Hamid Haghani,. "Nurse Caring and Patient Satisfaction in Iran". International Journal of Human Caring 12, n.º 3 (abril de 2008): 14–23. http://dx.doi.org/10.20467/1091-5710.12.3.14.

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Intense staff shortages and heavy workloads are common characteristics of Tehran educational hospitals. This may contribute to changes in patients’ perceptions of nurse caring and satisfaction with healthcare services. The time that nurses previously allotted to direct care has been reduced, possibly restricting the effects of nursing care. For this study, data were collected using the Persian versions of the revised Caring Behaviors Inventory and the Patient Satisfaction Instrument. Data were analyzed using SPSS for Windows. Findings support earlier western evidence that nurse caring is associated with patient satisfaction with nursing care. It is important to reflect on the impact of culture, religion, and current healthcare environment of Iran on nurse caring and patient satisfaction.

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Otani, Koichiro, Paula R. Buchanan, Samir P. Desai y Patrick A. Herrmann. "Different Combining Process Between Male and Female Patients to Reach Their Overall Satisfaction". Journal of Patient Experience 3, n.º 4 (diciembre de 2016): 145–50. http://dx.doi.org/10.1177/2374373516685953.

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Patient satisfaction and how it is measured is an important field of study in healthcare. Consequently, there have been many patient satisfaction studies. However, there is a lack of studies that focused on how male and female patients perceive, or weigh, their overall satisfaction. Determining the weights of these attributes by gender is an important outcome to determine overall patient satisfaction and quality of care. Data were collected by applying the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey instrument to record regular patient experience at 70 United States hospitals. The data were collected between July 1, 2011 and June 30, 2012, and there are 43,938 cases in the data set. This study found that all five of the attributes (Nursing Care, Physician Care, Staff Care, Room, and Help) had an association with patient satisfaction. Among them, nursing Care had the largest influence on patient satisfaction of all of the five attributes. This study also showed a statistically significant interaction effect by gender for the interaction between Nursing care x Gender, Physician care x Gender, and Help x Gender. Female patients rated their relationship with their nurses as being more important to their overall satisfaction, while male patients rated their relationship with their doctor as being more important to overall satisfaction. Male patients also rated their relationship with help as being more important to overall satisfaction when compared with the results from female patients. Suggestions to healthcare managers are also discussed.

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Dewi, Ni Komang Ayu Adnya, Ni Putu Emy Darma Yanti y Kadek Saputra. "The Differences of Inpatients’ Satisfaction Level based on Socio-Demographic Characteristics". Jurnal Ners 15, n.º 2 (13 de agosto de 2020): 148. http://dx.doi.org/10.20473/jn.v15i2.20610.

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Introduction: Assessing the quality of nursing care has become a global health issue. especially for caregivers and recipients of care in the inpatient department. Patient satisfaction is one of the indicators to measure quality of nursing care. This study aimed to identify the differences of patient satisfaction level in inpatient ward based on socio-demographic characteristics at Siloam Hospitals Bali.Methods: This study was cross-sectional design with descriptive comparative and correlation methods. Patient satisfaction data were collected using the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ) that was provided after the patient was discharged. Purposive sampling technique was used to determine 107 samples. The analytical tests used in this study were the Spearman correlation test, Mann-Whitney test and Kruskal-Wallis test.Results: The results of this study showed that there was a significant weak and negative correlation between the level of satisfaction and age of the patient (p = 0.017; r = -0.231; α <0.05). There were significant differences of patient satisfaction based on marital status (p = 0.036; α <0.05) and nationality status (p = 0.001; α <0.05), but there were no differences in patient satisfaction based on sex (p = 0.276; α <0.05) and education level (p = 0.434; α <0.05).Conclusion: This study concluded that social demographic characteristics of patients can influence the satisfaction, but only on age, marital and nationality status. This showed that inpatients provide good satisfaction evaluations of nursing care. The optimal nursing care needs to be maintained and improved, either routine evaluation or sustainable program development.

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Larrabee, June H., Jeannie Angela Ferri y Margaret T. Hartig. "Patient Satisfaction with Nurse Practitioner Care in Primary Care". Journal of Nursing Care Quality 11, n.º 5 (junio de 1997): 9–14. http://dx.doi.org/10.1097/00001786-199706000-00006.

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McNicholas, Amanda, Abby McCall, Alanna Werner, Ronda Wounderly, Erin Marinchak y Pamela Jones. "Improving Patient Experience Through Nursing Satisfaction". Journal of Trauma Nursing 24, n.º 6 (2017): 371–75. http://dx.doi.org/10.1097/jtn.0000000000000328.

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Puspita, Sylvie y Enny Puspita. "THE RELATIONSHIP BETWEEN NURSEâ€™S KNOWLEDGE ABOUT NURSING CARE AND PATIENTâ€™S SATISFACTION". Nurse and Health: Jurnal Keperawatan 9, n.º 1 (15 de junio de 2020): 42–49. http://dx.doi.org/10.36720/nhjk.v9i1.149.

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Background: Caring of nurses is an important component in evaluating patient satisfaction. Nurses have a big influence in determining the quality of hospital services (Rumagit, Mulyadi, & Malara, 2017).Objectives: The purpose of this study was to analyze the relationship between nurse's knowledge of nursing care and patient's satisfaction.Methods: The design of this study used descriptive correlation design with cross sectional approach. The population in this study were all nurses and patients in Asoka and Flamboyan rooms of the General Hospital of Jombang Regency. The sampling technique used Purposive Sampling with following criteria: cooperative patient, patient awareness composer, able to read and write. The sample in this study were all of Nurse Associated or who did the nursing care to patients totaling 26 people consisting of 15 nurses of Flamboyan room and 11 nurses of Asoka room. For assessing the satisfaction of the sample patients, the sample of this study were 11 patients of Asoka room and 15 patients of Flamboyan room who will return home after being hospitalized. Instrument of this study used modification of Nurseâ€™s Knowledge about Nursing Care Questionnaire developed by Surjiyem (2017) consist of 20 items with Cronbach Alpha .635 and Patient Satisfaction Questionnaire developed by General Hospital of Jombang Regency consist of 20 items with Cronbach Alpha .660. The data of this study were analyzed by Fisherâ€™s Exact Test with significance value less than .05.Results: Based on the research results obtained Exact Sig. (2-sided) .010, which means there is a relationship between nurses' knowledge and patient satisfaction.Conclusion: Nurseâ€™s knowledge about nursing care related to patientâ€™s satisfaction. Based on the results of this study, the nurses are expected to have good knowledge in nursing care, so they can provide optimal services and provide satisfaction to patients and families for these services.Â Keywords: Nurseâ€™s Knowledge, Nursing Care, Patients Satisfaction

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Negarandeh, Reza, Abbas Hooshmand Bahabadi y Jafar Aliheydari Mamaghani. "Impact of Regular Nursing Rounds on Patient Satisfaction with Nursing Care". Asian Nursing Research 8, n.º 4 (diciembre de 2014): 282–85. http://dx.doi.org/10.1016/j.anr.2014.10.005.

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Wolf, Debra M., Lisa Lehman, Robert Quinlin, Thomas Zullo y Leslie Hoffman. "Effect of Patient-Centered Care on Patient Satisfaction and Quality of Care". Journal of Nursing Care Quality 23, n.º 4 (octubre de 2008): 316–21. http://dx.doi.org/10.1097/01.ncq.0000336672.02725.a5.

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Młynarska, Agnieszka, Anna Krawuczka, Ewelina Kolarczyk y Izabella Uchmanowicz. "Rationing of Nursing Care in Intensive Care Units". International Journal of Environmental Research and Public Health 17, n.º 19 (23 de septiembre de 2020): 6944. http://dx.doi.org/10.3390/ijerph17196944.

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The nursing practice refers to a wide range of tasks and responsibilities. In a situation where there is a problem of limited resources, nurses are forced to ration the patient’s care—that is, minimize and skip some tasks. The main purpose of this work was to assess the rationing level of nursing care among staff in the intensive care units. Methods: The research included 150 anaesthesiological nurses in the Silesian Region in Poland. The research was conducted from July to October 2019 using the standardized Perceived Implicit Rationing of Nursing Care (PRINCA) questionnaire on rationing nursing care, assessing the quality of patient care, and job satisfaction. The Modified Fatigue Impact Scale (MFIS) standardized questionnaire was used to assess the level of fatigue of respondents in the physical, cognitive, and psychosocial spheres. Results: Sociodemographic factors, such as gender, age, place of residence, education, seniority, and type of employment were not found to affect the rationing level of nursing care in the intensive care unit. The average quality of patient care was 6.05/10 points, while the average job satisfaction rating was 7.13/10 points. Analysis of the MFIS questionnaire showed that respondents experienced fatigue between “rare” and “sometimes”, and nursing staff fatigue was the main factor for rationing care. Conclusions: The higher the level of fatigue, the greater the rationing of care and the less satisfaction from work.

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Hunter, Lauren P., Charles E. Weber, Anthony P. Morreale y James H. Wall. "Patient satisfaction with retail health clinic care". Journal of the American Academy of Nurse Practitioners 21, n.º 10 (octubre de 2009): 565–70. http://dx.doi.org/10.1111/j.1745-7599.2009.00447.x.

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Walsh, Mike y Anna Walsh. "Measuring patient satisfaction with nursing care: experience of using the Newcastle Satisfaction with Nursing Scale". Journal of Advanced Nursing 29, n.º 2 (febrero de 1999): 307–15. http://dx.doi.org/10.1046/j.1365-2648.1999.00890.x.

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Lucas, Mary D., Carol M. Morris y Judith W. Alexander. "Exercise of self-care agency and patient satisfaction with nursing care". Nursing Administration Quarterly 12, n.º 3 (1988): 23–30. http://dx.doi.org/10.1097/00006216-198801230-00005.

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Morawik, Iwona, Monika Gospodarek, Karolina Turżańska, Aneta Zarębska, Anna Serefko y Mirosław Jabłoński. "THE ROLE OF THE PERIOPERATIVE NURSING CARE IN THE SATISFACTION OF PATIENTS AFTER LARGE JOINT REPLACEMENTS". Wiadomości Lekarskie 73, n.º 9 (2020): 1824–28. http://dx.doi.org/10.36740/wlek202009103.

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The medical services market is inevitably changing. Competition among health care institutions is growing, patients’ health awareness and expectations regarding the quality of health services are increasing. This translates directly into, among others, to the patient’s choice of medical facility. “Satisfaction” defined as “general satisfaction accompanying the consumption of products or services” is an important aspect affecting the position of a healthcare institution on the health services market. While in the hospital, the patient carefully observes and remembers many details of behaviors and reactions he encounters. Opinions of patients about a medical facility are usually subjective and relate mainly to satisfaction with the treatment process, therefore the lack of proper care in terms of patients’ needs may result in the loss of the hospital’s reputation. A very important aspect of the assessment of any medical service is the direct relationship between the patient and medical staff, mainly nurse. Among the factors affecting the level of patient satisfaction during a hospital stay are, inter alia, the availability of a doctor, nursing care, conditions in the ward, the possibility of patient participation in the treatment process, providing the patient with information in a clear and reliable manner, and improved health. Factors related to nursing care that have the greatest impact on the patient’s level of satisfaction comprise the nurse’s individual approach to the patient, time devoted to him, providing professional information, patient education and scrupulous nursing activities. The aim: The aim of the paper was to assess the role of perioperative nursing care in the satisfaction of patients after hip and knee joint replacements.

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McColl, Elaine, Lois Thomas y Senga Bond. "A study to determine patient satisfaction with nursing care". Nursing Standard 10, n.º 52 (18 de septiembre de 1996): 34–38. http://dx.doi.org/10.7748/ns.10.52.34.s47.

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McDaniel, Charlotte y Janice G. Nash. "Compendium of Instruments Measuring Patient Satisfaction with Nursing Care". QRB - Quality Review Bulletin 16, n.º 5 (mayo de 1990): 182–88. http://dx.doi.org/10.1016/s0097-5990(16)30361-x.

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