Tesis sobre el tema "Pharma marketing"
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Wolff, Michael. "Pharma-Marketing und Umwelt : mehrdeutige Information als Auslöser einer neuen Semantik d. Arzneimittels /". Spardorf : Wilfer, 1987. http://www.gbv.de/dms/bs/toc/027210081.pdf.
Texto completoTatarová, Jana. "Adaptace marketingové strategie firmy GEHE Pharma pro český trh". Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-76536.
Texto completoBM, Khalid y Priyanka Pulikanti Rani. "Impact of COVID-19 on pharmaceuticals industry to adapt digital marketing". Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-35234.
Texto completoZavřelová, Tereza. "Návrh komunikační strategie produktu". Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2015. http://www.nusl.cz/ntk/nusl-224952.
Texto completoTozlikian, Shant y Erik Falk. "Marketing of Nicotine Replacement Therapy Products in a Deregulated Swedish Pharmacy Market". Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-5675.
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The thesis will provide a description of the previous Swedish NRT marketing mix, a description of the present plans of Swedish NRT marketers for the marketing mix of their products, and the present marketing mix of the previously deregulated pharmacy markets in Finland and Norway. The purpose is to develop conclusions on how marketers of NRT products could change their marketing mix in response to the deregulation of the Swedish pharmacy market.
This thesis relies on a descriptive method. Interviews are used as the source of primary data. This is because some of the information sought after is not readily available and cannot be found through secondary data.
Markets are mature only in the minds of the actors on the market. Due to the deregulation the market seems to be a window of opportunity for any innovative, aggressive marketing entrepreneur who wants to radically change his or her position in the market. NRT marketers could attempt to design a new, more aggressive strategy and work with the remaining Ps to unhinge what seems to be regarded a mature market. NRT marketers should work more actively to create an effective market feedback loop. NRT marketers should consider using the Internet to sell their products to consumers, thus opening a new channel.
Čapková, Martina. "Možnosti marketingové orientace ve farmacii". Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-113494.
Texto completoJohnson, Jeffrey A. (Jeffrey Allen) 1964. "A comparison of satisfaction with pharmacy services between mail and traditional pharmacy patrons and an evaluation of the relationship with health status". Diss., The University of Arizona, 1996. http://hdl.handle.net/10150/290607.
Texto completoFutter, William Thomas. "An analysis of the relationship between the sources of conflict and the stages in the conflict process within the marketing channel comprising retail pharmacy managers and medical doctors". Thesis, Rhodes University, 1988. http://hdl.handle.net/10962/d1001628.
Texto completoKuršelis, Vytautas. "MARKETINGO ELEMENTŲ ĮTAKOS VERTINIMAS PACIENTŲ APSISPRENDIMUI ĮSIGYJANT VAISTUS". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2014. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2014~D_20140618_233516-71868.
Texto completoObjective: Investigate and evaluate the influence of marketing elements on patient's decision to purchase medicines. Methods: The study was carried out in 2013 – 2014. It was organized in two phases - qualitative and quantitative research. In the Qualitative research was conducted 14 pharmacy’s patients (the Focus Group); in the quantitative - 381 pharmacy patients. All collected qualitative data was analyzed by content analysis. An anonymous questionnaire was used for qualitative research. Statistical analysis of the quantitative findings was performed using the data analysis software package SPSS version 21. The quantitative survey data to assess the factor applied to the average of estimates and analysis. Factor analysis and average mean methods were applied to evaluate the quantitative research data. Results: 70.6 % of the respondents buy medicines in a pharmacy. On average, one patient spends 31-50 Lt. Most of the patients buy every month. The medicines are purchased because of doctor prescription (74.8 %), self-curing (32%), pharmacists’ advice (24.4%). 66 % of the patients purchased more medicines than necessary because of an applied discount at least once. 12.4 % of respondents, who have bought medicines because of advertising and information on the internet, were disappointed with the effect of these medicines. The patient's decision is mainly due to a pharmaceutical service, pharmacy and price. The pharmaceutical service is more relevant to women and younger... [to full text]
Suttner, Raymond Sharl. "An analysis of the influence exerted by the pharmacist and pharmacy assistant in the purchase decision of health and beauty aid products". Thesis, Rhodes University, 1986. http://hdl.handle.net/10962/d1004383.
Texto completoLifková, Hana. "MARKETING ZAMĚŘENÝ NA PACIENTY S FENYLKETONURIÍ (PKU)". Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-198276.
Texto completoNavickienė, Vida. "X vaistinių tinklo plėtros galimybės". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2005. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2005~D_20050616_121715-94951.
Texto completoŠilberská, Tereza. "Marketingová strategie Lékárny U Pöttingea s použitím marketingového nástroje service blueprint". Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-203826.
Texto completoJirků, Jitka. "Marketingová komunikace ve farmaceutickém průmyslu". Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-76931.
Texto completoKoblížková, Beáta. "Vliv marketingové komunikace na spotřební chování u vybraného otc léčiva". Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205278.
Texto completoKlusáčková, Jana. "Mystery shopping a jeho využití ve farmacii". Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-71895.
Texto completoVan, Sickle John David. "The rise of asthma and allergy in South India: How representations of illness influence medical practice and the marketing of medicine". Diss., The University of Arizona, 2004. http://hdl.handle.net/10150/290053.
Texto completoPham, Thai Thuy [Verfasser], Ludwig [Akademischer Betreuer] Theuvsen, Achim [Gutachter] Spiller y Oliver [Gutachter] Mußhoff. "Specialty Rice Adoption, Collective Action and Marketing Channel Choice: Insights from Vietnam / Thai Thuy Pham ; Gutachter: Achim Spiller, Oliver Mußhoff ; Betreuer: Ludwig Theuvsen". Göttingen : Niedersächsische Staats- und Universitätsbibliothek Göttingen, 2017. http://d-nb.info/1131875702/34.
Texto completoArlauskaitė, Živilė. "Lietuvos nacionalinė vaistų politika reguliavimo aspektu". Master's thesis, Lithuanian Academic Libraries Network (LABT), 2008. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2008~D_20080626_094024-49430.
Texto completoImportant tasks of social and pharmacy politics are the supply of pharmaceuticals and developing system of reimbursement of costs on pharmaceuticals. There are problems with societies, which lack for resources, economical and political stability. Problems with financing health care are also important to economically strong countries. Because of population ageing, requirements of health care services grow and the object is implementation of new, more effective preparations. This also promotes growing of costs on pharmaceuticals. Governments try to regulate few markets as much as they do the pharmaceutical market. They have to balance contrasting objectives. First, governments must secure health policy objectives: protecting public health, guaranteeing patient access to safe and effective medicines, improving the quality of care and ensuring that pharmaceutical expenditure does not become excessive so as to undermine these and other government objectives. Equity and efficiency (i.e. making best use of limited resources to increase population health) and meeting patient need are, therefore, perhaps the prime objectives. One of the roles of government in pharmaceutical policy is to provide the funding and framework that allows that quality of care. National policy of pharmaceuticals involves means and acts of state institutions pursuing to ensure possibility to procure drugs, which are cost and territorially available, effective and secure, and also involves possibility to get... [to full text]
Těšínská, Edita. "Vliv marketingové komunikace ve farmaceutickém průmyslu na rozhodování spotřebitele". Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-205199.
Texto completoCosta, José Miguel Freitas da Rocha e. "A reorganização da farmácia comunitária face à nova realidade económica". Master's thesis, [s.n.], 2014. http://hdl.handle.net/10284/4431.
Texto completoO agravamento da situação económica que Portugal tem sofrido nos últimos anos tem levado os sucessivos governos a implementar medidas de contenção da despesa nos diferentes setores que compõem o Estado. O setor da saúde não é exceção, tendo-se verificado sucessivos cortes nos últimos anos. Ao nível da farmácia comunitária, a realidade tem-se alterado profundamente. As sucessivas alterações legislativas que têm sido aprovadas desde o ano de 2005, não só vieram aumentar a concorrência no setor, com medidas como a liberalização da propriedade, a possibilidade de fazer descontos nos medicamentos e a venda de MNSRM fora das farmácias, como também vieram diminuir a rentabilidade das farmácias com as reduções sucessivas dos preços dos medicamentos e das suas margens de comercialização, a aplicação de margens regressivas em vez de margens fixas e o aumento de stock por imposição legal, entre outras medidas. Tais alterações fizeram com que o setor das farmácias atravesse agora uma grave crise económica e financeira, havendo mesmo farmácias a fechar. Como consequência, tem havido também uma redução da assistência às populações. Para responder a estas dificuldades, as farmácias e os farmacêuticos devem unir-se em torno de objetivos comuns, defendendo uma nova forma de pensar a farmácia, em que o atendimento ao doente ganha uma maior importância face à venda do medicamento. The worsening of the economic situation that Portugal has suffered in the last years has lead the successive governments to implement measures to curb spending in the different sectors that compose the state. The health sector is no exception, and in recent years there have been successive cuts. In what community pharmacy is concerned, reality has profoundly changed. The successive legislative amendments that have been approved since 2005, not only have increased competition in the sector, with measures such as property liberalization, the possibility of making discounts on drug sales and the sale of non-prescription drugs outside pharmacy, as they also decreased the profitability of pharmacies with successive reductions in drug prices and their sales margins, the application of regressive margins instead of fixed margins and the stock increase by legal imposition, between other measures. Such changes caused a severe economic and financial crisis in the community pharmacy sector, with pharmacies having to shut. As a consequence, there has also been a reduction in assistance to populations. To address these difficulties, the pharmacies and pharmacists should unite around common goals, advocating a new way of thinking the pharmacy, where the patient’s care gains greater importance when compared to the drug’s sale.
Kurzawa, Ondřej. "Efektivita komunikace v místě prodeje". Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-75348.
Texto completoBrown, Shonda Dellena. "An Information Privacy Examination of the Practices of Pharmaceutical Companies Regarding Use of Information Collected Through Their Websites". NSUWorks, 2015. http://nsuworks.nova.edu/gscis_etd/47.
Texto completoGustafsson, Jenny y Karin Renström. "Avregleringen av Apoteksmonopolet : snabbare smärtlindring för konsumenten?" Thesis, Södertörns högskola, Institutionen för ekonomi och företagande, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-5637.
Texto completoThe purpose of this thesis is to examine the changes in price and availability for OTC-pharmaceuticals before and after the deregulation of the Swedish pharmacy monopoly. In order to carry out the examination a quantitative approach is used and data has been collected by phone calls and observations. The framework is theories on the subject of market structure, deregulation, the marketing mix, price strategies and availability. The thesis has concluded that before the deregulation the price continually increased but the opening hours were limited. After the monopoly ceased the price has marginally increased and the number of opening hours per week has extended. Different retailers are after the deregulation able to sell OTC-pharmaceuticals and there is a variety among them regarding price and opening hours, which enables the customers to make choices between them. The study found a weak positive correlation between price and opening hours. The strongest correlation was found among Petrol stations and Convenience stores, which showed high price and flexible opening hours.
Römhild, Franziska Sophia. "Innovating the pharma sales model at Boehringer Ingelheim Portugal". Master's thesis, 2013. http://hdl.handle.net/10400.14/20519.
Texto completoJung-mao, Kung y 龔榮茂. "A Study of Pharmacy Service Marketing Strategies". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/72503396369907555270.
Texto completo國立高雄第一科技大學
行銷與流通管理所
93
With the implementation of the National Health Insurance System, division of medical and pharmaceutical sector, and the change in industrial structure, pharmacies have transformed from a type of business mode into type of peration . Not only do pharmacies sell drugs, but they also provide health care products, and counseling for health maintenance, expanding from a small drug-based market into a large market focusing on the promotion of health, physical well-being and life quality. The purpose of this research is to identify the target market of different categories of pharmacies and how they achieve consumer satisfaction through the implementation of various service marketing mix strategies. The study categorizes pharmacies into three sectors—the compact pharmacies, professional pharmacies, and compound pharmacies. The study aims to identify the similarities and differences of target consumer and service marketing mix strategies between each sector through collection of questionnaires and data analysis. The results are as follows: 1.Products: Pharmacies form unions in order to lower costs and increase competitiveness; on the other hand, they must share storage and capital demands. Of the three categories, compact pharmacies devote the highest proportion of cost in developing name brands. 2.Price: Pharmacies tend to sell competition items at a price lower than the cost, and person-to-person selling at a higher price. 3.Place: Most pharmacies remain independent, and are located in densely populated areas. 4.Promotion: Different categories of pharmacies implement different discount strategies. Reduction in price remains the most effective strategy. 5.People: Pharmacies tend to hire responsible, outgoing, and friendly staff holding professional license and professional knowledge. Pharmacies implement internal staff training programs, and encourage staff through salary promotions. 6.Physical evidence: The physical evidence of the pharmacy depends on the additional service it provides. Compact pharmacies emphasize convenience and simplicity. Professional pharmacies emphasize professionalism. Compound pharmacies put special emphasis on creating a attractive and active environment. 7.Service procecess: The response to customer complaint emphasizes spontaneity and fairness. Compound pharmacies implement a more sophisticated procedure. The target market and service marketing mix strategies of different categories of pharmacies vary. Compact pharmacies focus on “timing, location, and products”;professional pharmacies focus on “professionalism,friendliness, and customer-orientation”; compound pharmacies focus on “health, physical well-being, and life quality”.
Lee, Chien-chang y 李虔常. "Human Resource Management Activity Influences on Marketing Sales Performances - take Pharmacy Marketing for example". Thesis, 2009. http://ndltd.ncl.edu.tw/handle/ccgfr5.
Texto completo國立中山大學
高階經營碩士班
97
The pharmacy industry in Taiwan has produced a succession of great changes in recent years, for example: The National Health Insurance, the division of medical treatment & medication, Join the World Trade Organization(WTO) which were putting into practice. However, the competent authority which protects the medicine price and nuclear price policying, bringing a large impact to the pharmaceutical factory. So the promotion sales are effected first. So, for be able to improve the sales’ performance & understand the releationship of human resources management activities & sales’ performance, this research attempts to take one pharmacy company for an example, and using Multiple Regression Anylysis to research the effect of Selection, Traing & Education, Salary & Welfare, Position Alternation & Employees Participating to Sales Amount, Achievement Rat of Sales, Leave Application & Customer Developing. Besides this, it also using the Analysis of Variance to understand the difference of sales’ performance under the situation of Cost Reducing & Human Resource Promoting. So according to the Multiple Regression Anylysis & Analysis of Variance, this research get the results as follow: 1.Traing & Education, Salary & Welfare, Employees Participating, the three Human Resource Management Activities have the significance effect to Sales’ Performance. So the hypothesis H-1, H1-3 & H1-5 are all supported. 2.Selection also has the significance effect to Sales’ Performance, but not all of factors can anticipate the Sales’ Performance. So in accordance with the hypothesis H1-1 just present a partical supported result. 3.Position Alternation just has the significance effect to Sales Amount, Leave Application & Customer Developing, but not has the significance effect to Achievement Rat of Sales. So in accordance with the hypothesis H1-4 just present a partical supported result. 4.Under the difference Type of Human Resource Management, The sales’s performance not only has the significance effect to Sales Amount & Customer Developing, but also has the higher performance. However, there are no significance about this difference. So in accordance with the hypothesis H2-1 & H2-2 just present a partical supported result. According to above-mentioned results, if we want to enhance some of sales’ performances, we should enforance some of the optional human resources activities. This research also discover that: The higher salary & welfare structure & The type of human resources promoting, which have the significance effect to increase the sales’ performance.
Shih, Ying-shueh y 施瑛雪. "A study of Marketing Tasks Delegation in Pharmacy Franchise". Thesis, 2010. http://ndltd.ncl.edu.tw/handle/76741454474115408513.
Texto completo國立臺灣科技大學
企業管理系
98
Franchising is a growth strategy for firms, and franchisors adjust delegation structures according to different marketing tasks. Strategically, pricing management, product management, channel management, and marketing communication are marketing tasks of firms, through which they develop marketing capabilities –sustainable competitiveness that cannot be easily imitated or duplicated. There is a strong and positive correlation between marketing capabilities and business performance. The research attempts a cost and benefit analysis of “total delegation” to franchisees in a specific case of a chain pharmacy to figure out how degree of delegation affects franchisors’ performance. Base on the result of the study, we have made some suggestions: 1.Franchisors should modify the structure of pricing management delegation to accumulate pricing knowledge for the franchisors and increase the value of the franchise system. 2.Franchisors should reclaim management authority of core products, enabling them to quantify franchisors’ performance. 3.Franchisors should streamline channel management delegation by focusing on core products to create brand value and reach economies of scale. 4.Franchisors should keep setting and executing tasks of marketing communication to create brand value, build brand trust, and decrease transaction costs
Lee, Shu-Wei y 李蜀薇. "A Study of Marketing Strategy on Single-Store Pharmacy: with Bai-An Pharmacy as an Example". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/2u44yt.
Texto completo國立中興大學
高階經理人碩士在職專班
104
With the intense competitiveness of pharmacy, how to enhance customers’ purchase intention is important. This study explored the key factors of service contact from the perspective of customers. This study used convenient sampling and there were 262 valid questionnaires samples. The statistic software was used to do descriptive statistics and GRA analysis. The conclusions are as follows: Before customers enter the store, the total three key factors are the convenience of parking, good reputation, and the bright, eye-catching signs. After customers enter the store, the total five key factors are professional consulting service, more complete product items, professional cordial energetic pharmacists, comfortable environment, and to provide pharmacy counseling of chronic diseases. After customers leave the store, the total three key factors are to provide the service of return of goods, to provide the receive notification of prescription medicine, and to provide disease care and health information. According to the result, the marketing strategy comprise emphasis of parking convenience, supply of high service quality, bright sign, diversified products, SOP training, comfortable environment and supply of medicine consulting and health knowledge.
Chiu, Po-jui y 邱柏叡. "Study of Pharmacy Generation of Mature Consumers in the Marketing Strategies". Thesis, 2011. http://ndltd.ncl.edu.tw/handle/49246994652640596073.
Texto completo美和科技大學
經營管理研究所
99
People's health consciousness and consumer habits changed in 2010, preliminary estimates suggest that Taiwan's output of pharmacy for over hundred billion dollars. Not only by domestic and foreign business concerns, the industry also led to an unprecedented commercial war. The development of pharmacy pharmacy evolved from the traditional to the present compound pharmacies, customer base, product mix has become more broad. With the evolution of the social environment, low birth rate to demographic trend towards aging, all walks of life have changed their marketing strategy, is to attract the elderly, seniors' eyes, silver hair industry is flourishing, as the mall tomorrow Star. "mature generation" refers to the 55-year-old to 64 years age group in the elderly, the age group of consumers of their spending power is the highest group. For the above direction, this study will collect data using depth interviews, trying to understand the compound pharmacy for the "mature years from generation to generation," consumers the best combination of marketing strategies, look forward to helping compound pharmacy operators about the "mature years from generation to generation", so that drug Bureau of industry to enhance marketing performance. The research interviews, the basis of the marketing mix strategy 7P, summarized for the generation of mature consumers in the most appropriate marketing strategies, research findings will provide the operator as a transformation of pharmacy reference, in order to increase the competitiveness of enterprises.
Chu, Chen-Chang y 朱振昌. "Research of modern chain pharmacy introduce infant formula milk powder marketing". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/41126343729715883151.
Texto completo國立中山大學
高階經營碩士班
93
It is the extreme essential that the functions of the modernizing pharmacy stores integrate into the entire community and medical care system. Due to the environment alternation and the constant epoch evolution, however, pharmacy stores have not only been impacted by the national health insurance and the medicine profession categorization, but also affected by the logistic development and the business modernization. Under the circumstances, pharmacy stores have to confront transformation, and pursue the much better solutions in assuring the persistent business management in future. This research focuses on pharmacy stores around the middle of Taiwan, and proceeds with the questionnaire investigations without signature, aiming at four hundreds of their consumers in Taichung, Nantao, Chang Hua and adjacent districts. The contents of questionnaire include four sections: 1) The comparison of both modernizing and traditional pharmacies; 2) Personal daily custom of healthy life style; 3) Perceiving of import infant Milk powder serving by pharmacy stores; 4) Individual base information. Based on the analysis of the questionnaire investigation findings, the purport is to realize whether or not the purchasing custom of ordinary consumers would be changed in the existence of import infant milk powder serving by the modern pharmacy chain stores. This research discovered that: Since infant milk powder is the sole principal food of baby, parents are very much concerned about it. The manufacturers have the respective features for milk powder of their own brands, and babies have quite different physiques. The certain brand of infant milk powder might be suitable for some babies, but against another ones on the other hands. For such instances, more than 80% of consumers are in favor of milk powder serving by pharmacy stores, according to the findings of the research, and agree that they would go there for consults if they need to make a decision about milk powder. Besides, the more often milk powder they purchased from pharmacy stores, the more frequency that they interacted with medicine chemists.
Hsieh, Sheng-yu y 謝勝宇. "A Study of Cosmeceuticals Store Pharmacy in the Marketing Strategies – Using the Woodpeckers Pharmacy as a Case Study". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/nsm45n.
Texto completo美和科技大學
企業管理系經營管理碩士班
102
The pharmacy has become multiple roled management after the implements all the National Health Insurance. It gradually grew more important that the concept of health keeping has deepened with the coming of aging society, and the medicine market seriously competed each other at changing times simultaneously, government policies and consumer ideology rapidly changed. It is the biggest problem that how the pharmacy operator should change the pharmacy marketing strategy to attract more consumers. The purpose of this study is to inquire into cosmeceutical stores while influencing the pharmacy management ,operation on the marketing strategy to influence the pharmacy management and the customer purchasing willingness. This study selected the qualitative interviews carried on, the interview object mainly South Taiwan Area (Tainan, Kaohsiung , Pingtung ) of sale manager, various shops of shopkeeper and leader as the interviewer, using the depth interview to gather the material and analyzed as the interview result. According to the study result, this company's price strategy attract the consumer by the low price strategy and increased the guest turnover. This company's promotion strategy is advertisement articles, free premiums, supplied coupons, buy many get as many, price deduction, complimentary gift activity and so on. This company's environment strategy emphasized neatness on the external environment and internal product arrangement in order to attract the consumer shopping. The above three strategies show significant effect the customer purchasing willingness. Finally, three suggestions are provided for institutes' authorities as reference to put them into practice.
CHEN, GUAN-LUNG y 陳冠龍. "A Study of Analysing the Operation and Marketing Strategy of Chain Pharmacy-A Case Study for Y Pharmacy". Thesis, 2017. http://ndltd.ncl.edu.tw/handle/48430906557208975387.
Texto completo輔仁大學
國際創業與經營管理學程碩士在職專班
105
In recent years, Taiwan's pharmacy industry has undergone major changes in the pharmaceutical environment; such as medicine, health insurance; consumer: changes in consumer behavior, higher education standards; increased competitors, different access and independent pharmacy. These factors, so that the entire pharmacy industry in the operation of the difficulty of upgrading. There were 7979 (Census and Statistics Department) in the total number of pharmacies since 2015, but only 6103 (the Central Health Insurance Agency of the Ministry of Health and Welfare), which ended on February 3, 2017, ended the signing of the pharmacy. There are nearly 2000, which also represents the entire industry has reached saturation, the lack of competitive advantage of the pharmacy will be eliminated. Taiwan early are all independent general pharmacy, but because of the rise of chain industry, more than 20 years ago began to appear chain pharmacy. According to the principle of 3S (Simplification, Standardization, Specialization), chain pharmacy can quickly copy the business know-how, to quickly expand the store, increase the cause of the territory. However, from the past, the development of enterprises can be seen, there is no business and marketing strategy of the enterprise, it is easy to disappear, you want to have a foothold in the industry, is bound to make differences with competitors. Therefore, this study chose to plow Taiwan for more than 20 years Y chain pharmacy, as the theme of this study to understand how Y pharmacies operate their own brand, to create the difference with other pharmacies. This study is a case study of qualitative research, to find five Y pharmacies in charge of the store to do in-depth interviews, proposition that: 1.Y pharmacy business diversification, and employ different areas of background medical practitioners. 2. Consumers will go to the main reason for consumption of pharmacy to facilitate, but Y pharmacies can give customers not only convenient, more care. 3. Y pharmacists can give customers not only convenient, more care is concerned 4. Pharmacopoeia industry is the most common price competition, Y pharmacy to avoid falling into the vicious cycle of price competition and other ways to face this competition
LIU, HUI-CHING y 劉蕙菁. "The Marketing Strategy for Calcium Supplements in the Pharmacy: The Case of AACa". Thesis, 2017. http://ndltd.ncl.edu.tw/handle/6z9wn8.
Texto completo國立高雄第一科技大學
行銷與流通管理系碩士專班
105
In 1994, Taiwan implemented National Health Insurance ( NHI ). It is an important timing in the pharmacy operation, the model of pharmacy management changed from the industry variety into the operation mode, suddenly the traditional and simple pharmaceutical - selling model declined and gradually formed diversified marketing model, pharmacy business focused on medicines and gradually increased as the pretty, clean, healthy, healthcare business items. Besides, in 2005, NHI of the Department of Health and Welfare (formerly named Health Insurance Bureau) began to pay for reimbursement excluding OCT drugs and resulting in a large number of OTC drugs came out from the hospital and clinics into the community pharmacy and drug store. Taiwan has 13.33% aging population (based on Ministry of the Interior 2017 data), many diseases of the elderly gradually increased. Osteoporosis has been ignored due to without symptoms till injury as fracture, hip fractures and resulted in around 20% death within one year (Health and Welfare Department 2015). It further results in social welfare spending, affected family life quality and even family tragedy. As mentioned above, people suffered from osteoporosis usually without early symptoms, it is so called the invisible killer. As the diversification of pharmacy operation, it is no longer limited to medicine selling or dispensing, for the sake of commercial competition, people wish to maintain the peak function of the body to meet the environmental challenges. Many of the health care products response to human needs, many brands of calcium supplements in the pharmacy including OTC drugs, health food, food for promoting health, general food in the market. Actually calcium supplements in the pharmacy competed intensely. This study explores how outstanding is AACa in the competitive market. In order to understand the marketing strategy of AACa, through the case study method, the indirect observation method, the literature review, industry analysis, SWOT analysis, STP analysis based on the theoretical basis, and then compare with the pharmacy market well-known commodities including Ting-Li, Yu-MagCai to understand the status of calcium supplements marketing. We also do analysis of the pros and cons of the goods, collecting primary and secondary information, in-depth interviews, and marketing strategy to competitive advantage. It will be used as a future reference of industry development. The results of this study is as following: AACa marketing strategy, manufacturing technology and components have been approved to get multi-national patents, a variety of medical clinical reports can confirm the effect, in addition to the above written information, we use hand-hold mineral analyzer to determine data of calcium content to win the trust in the pharmacy and drug stores in the market, smoothly access to the pharmacy route, follow up AACa consumers regularly testing bone mass density (BMD), making consumers to recognize the effect of Fujita calcium improving bone health, providing people with free service of BMD testing during the anniversary of pharmacy to help the pharmacy do better job and good neighborliness, to enhance the pharmacy image. The marketing strategy can create differentiated and the most effective competition strength.
KU, JYUN-TING y 古俊庭. "The Exploring the Operation of Chain –Pharmacy Channel and Marketing Strategy- The Case of W Chain –Pharmacy in Taiwan Northern Area". Thesis, 2019. http://ndltd.ncl.edu.tw/handle/7unc7h.
Texto completoHsu, Hao-Chien y 徐豪謙. "The research from relative marketing prospective to investigate on continues franchising pharmacy business operation". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/00925871614615220268.
Texto completo銘傳大學
國際企業學系碩士在職專班
102
Taiwan has the most presence density of franchising industry amount the world, in which pharmacy franchising has become the trend now, and so keeping a good connection has becoming the top priority for franchise head quarter to focus on, also the good interaction between head quarter and franchise participate will develop into a good and long term partnership, thus will allow the franchising business continuously to run. The subjective of this research is to investigate within the franchising system: how can both parties gain their own benefit from the system and build together with the same philosophy, also follows the regulation to improve the quality of relationships in order to make the pharmacy to continue on franchising the business. This research structure involves with quality front variables (sharing the system of values and connection benefits), the inter-variables (trust and commitment) which affects the related variables (the willingness of continue franchising). This research subjects are based on the great Taipei area franchising pharmacy, in which data information is collected by questionnaire. This research uses the SPSS statistics software to analysis the data, the method of analysis which includes: the discretion analysis, trustworthy analysis, performance analysis, relative analysis, regression analysis and variable analysis. The research results had found out that: sharing the system of values against trust and commitment;Connection benefits against commitment;Trust and commitment against the willingness of continue franchising will have positive effect. Based on the actual results of this research gives few suggestion at below for the franchising system: 1.Franchise head quarter should see the importance of connection benefits with current franchise participate. 2.During different development stage of business, franchise head quarter should increase different connection benefits as well as marketing strategy. 3.For franchise head quarter, reliable and honesty is the most effective way to increase the royalty of franchise participates toward the system and reaches a mutual trust level together.
Chou, Yi-Fa y 周宜發. "The research on the strategy of the pharmacy organization --- the case of Yes Marketing Corporation". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/97912943956975251054.
Texto completo淡江大學
管理科學研究所企業經營碩士在職專班
94
Before 1985, most Taiwanese drug stores, no matter what they are big or small, have sold the drugs by retials. Every store owned their own territories. Nowadays, the traditional drug stores have faced some tremendous impacts, especially when the consortia or financial groups use their superior financial abilities to spread and expend their locations fastly on most essential business quarters. Moreover, they connect their brand names and medium together and widely attract the sights and interests of most consumers and customers. The local type drug chain stores, medium or small, use the differential management method to share the customers of the traditional type drug stores and the traditional type drug stores are therefore faced an unforbiddable challenge or even practically, have some crisises to close their stores. Besides, the new national health insurance systems, medicine-drug separation systems, the computerization of retail business, the requirements and satisfactions of cutomers and the reactions and habits of consumres are all the factors that influence the management and existence of drug stores in Taiwan. It has been 19 years since 1986 when the new idea of chain stores was firstly introduced to Taiwan. In the mid period, the consortia chain stores played a main roles of the success of the development of chain stores in Taiwan, such as capitals, numbers of stores, brand names, selection of locations and points, trainning and education of staffs, application of data and informations, benefit and salary policy and the stability of personnel managements etc. In the process of homogenization of resource and technology, the local type drug chain stores are obviously in a disadvantageous positions and how to face the challenge and how to maintain their eternal business become serious subjects for owners of all local drug chain stores. With this thesis, we explore the changes of environment and trend of the first pharmacy chain store inTaiwan, Yes Marketing Corporation (Yes pharmacy chain), so we may know how to face the problems and troubles, thenprevent the unnecessary and worthless investments or loses. We expect all kinds and types of drug chian stores extend their branches from 2005 to 2008, meanwhile it is also the best time of unificationfor local type drug chian stores. From 2012, consortia type chain stores will fight hand to hand witheach other according to the route and experience of the delveloped countires around the world. This research defines the drug chain stores as follows. A simple or brief explanation means it owns or control two or more drug stores that have the same identification system, brand name, unified management or a system that has contract or direct managing relationship. For wide explanaiton, it means that complete sets of managing technology, supply and support systems, memberships and orgnizations of direct or allied produce and sales systems. This research uses interview method and collects informations and data from the owners of the individual chain stores, owners of manufactuers, distributors, agents and specialists etc.,therefore, we get the following results and conclusions: 1. Owners of local drug stores have to pay attention to the market informations and trends to follow up the market changes. 2. Specialty and innovative services are the most important ways to maintain good competition and reputation for the traditional type drug stores. 3. This research offers different suggestions for the owners of all kinds of drug stores and it is helpful when they will plan their future deveoping schedule or policy. 4. This research also reminds the owners of area-type drug chain stores or small or medium sizes local drug chain stores to strengthen and unify their ability and value chain, adjust the policy of expending their branches and points, combine managing information and business trends of head quarter, enhance the reputation and credit of their brand names. 5. The local type drug chain stores have to examine and study the advantages and disadvantages of their owns and survey chances and dangers of environments, in order to make a good developing policy. They have to carry on the combined purchasing method, unification or mergence etc. at right times to face the impacts and challenge of fast expending markets from consortia type drug chain stores. We finally hope that this research has some assistance for the developement of all kinds of drug store in Taiwan with good quality and specialty sevices instead of dumping or blind competition. Owners of all kinds of drug stores have to face the morality, care and specialty to offer a better and satisfactory services for cusotmers. It is all pharmacies important responsibility to ensure our customers using the correct drugs and taking care them in good health all the time.
PENG, WEN HAI y 溫海鵬. "The Study on the Relationship between Marketing Mix Strategies and Purchasing Intentions about Pharmacy of Different Types". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/27306100261148893974.
Texto completo義守大學
管理學院管理碩士在職專班
101
Owing to the impact of the development of circulation and the commerce modernization as well as the influence of National Health Insurance and the trend of the Separation of Prescribing and Dispensing, the changing quantity and quality of pharmacy apply the marketing strategies based on the spirit of business management to enhance the purchasing intentions of consumers. This study aims to explore the relationship between marketing mix strategies and purchasing intentions about pharmacy of different types. A total of 420 pharmacy consumers in Kaohsiung City were included in the research sample. After deleting invalid questionnaires, 363 valid samples were effective. It uses the pharmacy type scale, marketing mix strategies scale and the purchasing intentions scale as their research tools to collect data. The study adopts such methods as reliability test, factor analysis, descriptive statistics, One-way ANOVA analysis, and Pearson correlation analysis to analyze the information collected from formal research data. The findings were as follows: (1) Purchasing intentions was significantly influenced by marketing mix strategies; (2) There were significant predictive efficacy of pharmacy of different types on marketing mix strategies; (3) Marketing mix strategies of pharmacy of different types show different effects on purchasing intentions. Based on the research conclusion, this research has also developed suggestions to pharmacy industries as below: (1) Use marketing mix strategies to enhance the cognitive perspective of purchasing intentions of consumers; (2) Make good use of promotion and marketing channel strategy to difference positioning to attract consumers; (3) Make good use of resources and ability of pharmacy to enhance the cognitive perspective of purchasing intentions of consumers. In addition, recommendations for future research and applications of research methods tuning, longitudinal studies and variables increment were suggested.
Quadros, Pedro Miguel Duarte. "Gestão, Sustentabilidade e "Marketing": Enquadramento e Desafios da Farmácia Comunitária". Master's thesis, 2018. http://hdl.handle.net/10316/84640.
Texto completoA farmácia, sendo um alicerce importante do Serviço Nacional de Saúde (SNS), é um espaço que se caracteriza pela prestação de cuidados de saúde de grande relevância para a população em seu redor.Alterações legislativas como a introdução de margens regressivas, diminuição do preço dos medicamentos ou a liberalização da venda de medicamentos não sujeitos a receita médica (MNSRM) fora das farmácias, vieram afundar um sector que não se encontrava devidamente preparado para comportar todas estas alterações em tão curto espaço de tempo.O farmacêutico sempre teve um papel preponderante na sociedade como agente de saúde pública e profissional do medicamento. É na sequência de uma grave crise no sector das farmácias que as competências do farmacêutico tiveram de ser alargadas, juntando os seus atributos científicos aos conhecimentos de gestão – nasce aqui o conceito de farmacêutico gestor. Aspetos como a gestão de stocks e devolução de produtos passaram aser preocupações diárias na vida de uma farmácia.O marketing é outra ferramenta importante na abordagem do dia-a-dia em Farmácia Comunitária, pois é fundamental na criação de valor para a farmácia. Cada farmácia tem o seu segmento de mercado respetivo que tem de ser alvo de reflexão.O presente estudo pretende focar-se na associação entre o trabalho de gestão e omarketing, ambas ferramentas fundamentais para que uma farmácia evolua de formasustentável nos dias de hoje, não esquecendo o foco principal da nobre profissão defarmacêutico – a saúde e o bem-estar do utente.
The pharmacy being an important foundation of Serviço Nacional de Saúde (SNS), is a space that is characterized by the provision of health care of great relevance to the population around it. Legislative changes such as the introduction of regressive margins, a decline in the price of medicines or the liberalization of the sale of non-prescription medicines outside the space of a pharmacy, have sank a sector that was not properly prepared to accommodate all these changes in such a short period of time. The pharmacist has always had a preponderant role in society as a public andprofessional health agent of the drug. It is following a serious crisis in the pharmacy sector,that the pharmacist's competences have had to be extended, joining their scientific attributes to managerial knowledge – the concept of managing pharmacist is born here. Aspects such as stock management and product returns have become daily concerns in the life of apharmacy. Marketing is another important tool in the day-to-day approach to Community Pharmacy as it is critical in creating value for the pharmacy. Each pharmacy has its ownmarket segment that can be studied. Publicity can also be an important tool for the promotion of the pharmacy itself. The present study intends to focus on the association between management work and marketing, both fundamental tools for a pharmacy to evolve in a sustainable way today,not forgetting the main focus of the noble profession of pharmacist - health and wellness ofthe user.
Finley, Dawn. "Capsizing the flagship: A study in PHARMETICS". Thesis, 1999. http://hdl.handle.net/1911/17264.
Texto completoGonçalves, João Pedro Cruz. "Relatório de Estágio e Monografia " Marketing. Ética e Sustentabilidade numa Farmácia de Oficina"". Master's thesis, 2017. http://hdl.handle.net/10316/83702.
Texto completoThe pharmacy is the support of the NHS (National Health System), however, at present it has been being degraded and diluted through legislative measures that do not contribute to its sustainable growth. This study is focused on the current capacity to administrate a pharmacy, associating it to professional ethics and marketing, two important aspects to take in account nowadays. This study is also focused on the legislative changes and the implication they have had in the deterioration of the pharmaceutical sector, such as the imposed laws that reduced prices and created regressive margins and the liberalization of the sale of MNSRMs (non-prescription medicines) outside pharmacies, trying to understand what measures should be taken to keep a pharmacy opened. According to this study, we can conclude that the management should be based on the real needs of the pharmacy taking in account costs, cash productivity, stock optimization, profit margins that can be achieved through good agreements with laboratories and storekeepers. All these factors are of the most importance for all those who currently own a pharmacy. Advertising, a segment of marketing, can also be used for pharmacy, but this study associated professional ethics and the use of advertising, preserving the specific cases where it must not be used. An inquiry was carried out showed that advertising did not influence the client `s choice of medicines. The prices were also compared and a decrease in the price of medicines has been registered over the years. This reduction can explain the financial unsustainability of pharmacies. Therefore it is extremely relevant to understand what measures are needed to revert this descending phase of a sector that is of crucial importance in the NHS (National Health Syste
A farmácia é um alicerce do SNS (Sistema Nacional de Saúde), no entanto, nos dias de hoje tem-se degradado e diluído através de medidas legislativas que não contribuem para o seu crescimento sustentável. O presente estudo incide na capacidade atual de conseguir gerir uma farmácia, associando a esta, a ética profissional e o marketing que são indiscutivelmente dois alicerces a ter em conta. Este estudo incidiu também nas alterações legislativas e na sua implicação na degradação do setor farmacêutico, como os decretos que reduziram os preços, criaram as margens regressivas e a liberalização da venda dos MNSRM (Medicamentos não Sujeitos a Receita Médica) fora das farmácias. Tentou assim perceber-se quais as medidas que se deviam tomar para conseguir manter uma farmácia aberta.Com base no estudo feito, pode-se depreender que a gestão deve ter por base as necessidades efetivas da farmácia, calculando custos, produtividade dos efetivos, otimização de stock, maximização das margens de lucro, que podem ser conseguidas através de bons acordos realizados com laboratórios e armazenistas, sendo que todos estes fatores são de máxima importância para quem atualmente tem em sua posse uma farmácia. A publicidade que é uma ferramenta do marketing também pode ser usada a favor da farmácia. Neste estudo relacionou-se a ética profissional e o uso da publicidade, percebendo em que casos específicos esta não podia ser usada. Foi realizado um inquérito, onde a maior parte da amostra inquirida afirmou que a publicidade não influenciava a sua escolha de medicamentos e foram também comparados os preços dos medicamentos, verificando-se um abaixamento do preço destes, ao longo dos anos. Relacionou-se assim o efeito desta redução com a sustentabilidade financeira das farmácias, percebendo-se o seu impacto negativo. É assim de extrema relevância perceber quais as medidas necessárias para contrariar esta fase descendente de um setor que tem uma imensa importância no SNS (Sistema Nacional de Saúde).
Oliveira, Cláudia Salomé Moreira. "Plano de marketing aplicado à Farmácia Comunitária : o caso da Farmácia Gaia Jardim". Master's thesis, 2016. http://hdl.handle.net/10400.14/21715.
Texto completoCommunity pharmacies have been suffering major changes, which lead to an increased use of marketing techniques in order to overcome obstacles and reach their ambitious goals. Marketing principles are identically applied to this sector, since the pharmaceutical managers have to understand the needs of clients to create, deliver, and communicate value to them (Desselle e Zgarrick, 2009). The main goal of this research is to formulate a marketing plan based on existing literature, in the context of the sector and the pharmacy analysed. The theoretical foundations of the thesis clarify the marketing topics that are most suitable for this study, and also the strategies that can be implemented, as well as the proper structure and content that a marketing plan should contain. The methodology used is the case study of Gaia Jardim pharmacy, including the application of a questionnaire to its customers. The result is the formulation of a marketing plan, which places great emphasis on Gaia Jardim’s consumers, with a well-defined target audience and strategies.
Lee, Ming-Hsueh y 李明學. "Assessing the influence of salesperson’s marketing terms on consumer buying motive –Using biotechnological health foods of clinic and pharmacy linked TCM market in Taiwan as an example". Thesis, 2012. http://ndltd.ncl.edu.tw/handle/63361700299251334115.
Texto completo國立臺灣科技大學
管理研究所
100
The standard of living and life style in Taiwan nowadays are almost the same or ever higher than advanced western countries, such as United State of America, United Kingdom, Switzerland and so forth. Thus, the demand of health foods is dramatically increased in Taiwan these years. In addition, the growing elder population and concept of preserve one’s health assist to intensify the positively growing trend of health food market in Taiwan. It is observed that consumers will gradually guide or influence the trend of market due to maturation of consumption patterns, which is even more common when consumers have adequate information. Confronting such consumer dominant circumstance, the only way that healthy food suppliers and retailers could survive from keen competition between global competitors in the twenty first century is to not only providing high quality products but also appropriated service based on the fact that the key factor of substantial growth is successfully selling satisfied goods to end users. Thus, it is of great importance to learn how to promote customer buying motive and increase purchasing frequency in order to successfully establish long term relationship between consumers, retailers and suppliers, which in term will assure efficient and fruitful performance for retailers and suppliers. In this study, we choose customers from TCM clinics and TCM pharmacies in Taiwan as our survey targets. There are two metropolitan and five non-metropolitan areas covered. More specifically, pre-selected TCM clinics and TCM pharmacies in Taipei City, Taichung City, Hsinchu County (City), Changhua County (City), Nantou County (City), Yunlin County (City), Chiayi County (City), are included in this study. In addition, six independent variables including product type, brand, taste/flavor, price, advertising, efficacy and one dependent variable, recommendation by salesperson, are utilized to investigate the influence of above mentioned variables on customer buying motive. We send out five hundred and sixty questionnaires and receive five hundred forty valid questionnaires in current study. Questionnaires are answered by customers from pre-selected twenty one TCM Clinics and thirty two TCM pharmacies. In addition, questionnaires are provided to customers via salespeople in above mentioned TCM clinics and/or pharmacies. Results of current study are descried as following: (一) Product type has positive influence on consumer buying motive. (二) Product brand has pronounced positive influence on consumer buying motive. (三) Product taste/flavor has positive influence on consumer buying motive. (四) Product price has pronounced positive influence on consumer buying motive. (五) Product efficacy has pronounced positive influence on consumer buying motive (六) Product recommendation by salesperson has pronounced positive influence on consumer buying motive
Mikulcová, Jitka. "Analýza marketingových strategií lékáren". Master's thesis, 2017. http://www.nusl.cz/ntk/nusl-356303.
Texto completoCHOCHOLATÁ, Zdeňka. "Vliv farmaceutických společností na rozhodování lékaře při poskytování zdravotní péče". Master's thesis, 2009. http://www.nusl.cz/ntk/nusl-44898.
Texto completoChomphoosang, Pawat. "Trust management of social network in health care". 2013. http://hdl.handle.net/1805/3667.
Texto completoThe reliability of information in health social network sites (HSNS) is an imperative concern since false information can cause tremendous damage to health consumers. In this thesis, we introduce a trust framework which captures both human trust level and its uncertainty, and also present advantages of using the trust framework to intensify the dependability of HSNS, namely filtering information, increasing the efficiency of pharmacy marketing, and modeling how to monitor reliability of health information. Several experiments which were conducted on real health social networks validate the applicability of the trust framework in the real scenarios.
Rijo, Paula Alexandra da Silva. "Avaliação de modelos de gestão em farmácia". Master's thesis, 2017. http://hdl.handle.net/10071/17272.
Texto completoDissertation on the study of changes in the management model in individualized pharmacies and pharmacies that joined groups and whose management became integrated - Model of Classic Management versus New Management Models, arising from the constraints introduced in the business by new health policies with the introduction of reforms in the prescription and dispensation of the medication. Reducing margins was one of the most relevant factors. The pharmacies were organized in groups. The initial goal was to gain bargaining power. Later the groups encouraged pharmacies to change their management model. In this context it is crucial to understand the impact that the changes have on the management and management model in individualized community pharmacies and integrated pharmacies. The general objective is to analyse the Management Models of individualized pharmacies, which have adjusted the strategies to ensure sustainability and competitive advantage, and to compare the management models adopted by community pharmacies with integrated management. The added value of the individualized pharmacy is the ability to establish the strategies that you consider most appropriate to your pharmacy, and set goals to ensure their sustainability. The biggest disadvantage is that their bargaining power with suppliers may not be sufficient to achieve the most advantageous partnerships. The added value of integrated community pharmacies is access to a greater range of products at lower costs, qualified training for their workers, access to marketing plans and merchandising. The disadvantages are the loss of some autonomy.
Ribeiro, Margarida Lopes de Pina. "Adherence to therapy enhanced by a pharmaceutical service: dose administration aids". Master's thesis, 2020. http://hdl.handle.net/10071/21736.
Texto completoA esperança média de vida da população tem vindo a aumentar devido a aspetos como o desenvolvimento tecnológico na medicina. Este envelhecimento da população conduziu ao aparecimento de diversas patologias crónicas às quais estão associadas a polimedicação. O tratamento só é eficaz se houver adesão à terapêutica, considerada um fator-chave para a cura, estabilização ou regressão de uma doença. O propósito deste projeto é destacar as principais falhas que ocorrem na jornada do doente, desde a consulta até à toma da medicação, avaliando também o papel do farmacêutico na promoção à adesão terapêutica. Para identificar as lacunas neste processo, foram realizadas entrevistas aos três principais grupos, com intervenção direta ou indireta na adesão à terapêutica por parte do doente. Este estudo serve de base à criação de um novo serviço numa farmácia de Abrantes. Ao longo das entrevistas aos três grupos já referidos, foi possível inferir as principais falhas na adesão à terapêutica, das quais se destacam a falta de cooperação entre os profissionais de saúde, a não existência de um acompanhamento personalizado ao doente e uma lacuna na comunicação entre os intervenientes. Não obstante, este projeto ambiciona colmatar estas falhas e aumentar a adesão à terapêutica, propondo um serviço farmacêutico que garante a gestão da medicação aos doentes – Preparação Individualizada da Medicação (PIM). De modo a perceber a sua viabilidade, foi observada a implementação do PIM numa farmácia comunitária em Abrantes, que permitiu concluir que apesar de reivindicar alguns requisitos, o serviço é vantajoso tanto para o cliente como para a farmácia.