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1
NETO, ERMINIO DA CAS. "FREQUENCY SHARING BETWEEN UBIQUITOUSLY DEPLOYED FIXED SATELLITE SERVICE EARTH STATIONS AND STATIONS OF THE TERRESTRIAL SERVICES". PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2016. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=33371@1.
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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIROCOORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR
CONSELHO NACIONAL DE DESENVOLVIMENTO CIENTÍFICO E TECNOLÓGICO
PROGRAMA DE EXCELENCIA ACADEMICA
O crescente interesse em Sistemas de alta densidade do Serviço Fixo por Satélite (High Density Fixed-Satellite Services - HDFSS) deu origem a estudos na União Internacional de Telecomunicações (UIT) para que sua implantação siga recomendações no intuito de minimizar a interferência em outros serviços de telecomunicações. Tais sistemas são interessantes devido à sua flexibilidade na implantação ubíqua de terminais de pequeno porte, sem a necessidade de coordenação. Com o objetivo de regulamentar a implantação de tais sistemas, o Grupo de Estudos 4 do Setor de Radio comunicações da UIT, que trata do serviço fixo por satélite, tem desenvolvido e sugerido estudos visando à criação de uma recomendação contendo metodologias para o compartilhamento de frequências envolvendo estações terrenas (terminais) ubiquamente distribuídas. Assim, em 2003, na Conferência Mundial de Radio comunicações da UIT, foram identificadas faixas de frequências específicas para a operação de sistemas HDFSS, sendo que grande parte das faixas de frequência identificadas é compartilhada, em caráter primário, com os sistemas do Serviço Fixo Terrestre (FS) e, por este motivo, é importante que sejam desenvolvidos estudos para regulamentação e o controle deste compartilhamento. No âmbito da UIT a principal motivação desses estudos é a análise da interferência provocada por sistemas HDFSS implantados em um país em serviços que compartilham a mesma frequência em um país vizinho. É neste cenário que o presente trabalho propõe uma metodologia para avaliação da interferência produzida por terminais ubiquamente distribuídos em sistemas FS. Essa metodologia visa a determinação de uma região de coordenação, possibilitando, assim, que terminais sejam implantados livremente fora desta região, garantindo níveis adequados de interferência nos sistemas FS.
The growing interest in High-Density Fixed Service Satellite systems (HDFSS) has led to studies at the International Telecommunication Union (ITU) aiming the development of a recommendation for guidance on its implementation in order to minimize interference affecting other telecommunications services. Such systems are of interest due to their flexibility in the ubiquitous deployment of small terminals, Without the need for coordination. In order to regulate the implementation of such systems, the Study Group 4 of the ITU Radiocommunication Sector, responsible for the fixed-satellite service, has developed and suggested studies aimed at creating a recommendation containing methodologies for frequency sharing involving earth stations (terminals) ubiquitously distributed. Thus, in 2003, at the World Radiocommunication Conference of the ITU, specific frequency bands for HDFSS systems operation have been addressed, and most of the frequency bands identified are shared, on a primary basis, With the terrestrial fixed service systems (FS) and, for this reason, such studies for regulation and control of this share has become important. The ITU main motivation for these studies is the analysis of the interference caused by the HDFSS systems deployed in a country, into the communication sevices of neighboring countries. In this scenario, this paper proposes a methodology for evaluating interference produced by a ubiquitously distributed terminals into FS systems. This method aims at determining a coordination region, thus enabling terminals to be freely deployed outside this region, without producing unacceptable levels of interference into the FS receivers.
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Mukai, Naoto y Toyohide Watanabe. "Dynamic transport services using flexible positioning of bus stations". IEEE, 2005. http://hdl.handle.net/2237/6920.
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McMenamin, Maureen Regina. "Handling a public relations crisis in a top 50 television market a case study of WNEP-TV 16 in Moosic, Pennsylvania /". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1997. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.S.)--Kutztown University of Pennsylvania, 1997.Source: Masters Abstracts International, Volume: 45-06, page: 2715. Typescript. Abstract precedes thesis as preliminary leaves [1-2]. Includes bibliographical references (leaves 76-80).
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Blainey, Simon Philip. "Forecasting the use of new local railway stations and services using GIS". Thesis, University of Southampton, 2009. https://eprints.soton.ac.uk/195357/.
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The aim of this thesis is to develop an integrated methodology for investigating the potential for new local railway stations within a given area, with particular emphasis on the use of Geographical Information Systems (GIS). Existing methods for assessing the case for constructing new local railway stations have often been found wanting, with the forecasts produced proving to be inaccurate. A review of previous work in this field has been undertaken and methodologies with the potential to enhance local rail demand models have been identified. Trip rate and trip end models have been developed which are capable of forecasting usage at new station sites anywhere in England and Wales. Geographically Weighted Regression (GWR) has been used to enhance the performance of these models and to account for local variations in the effects of explanatory variables on rail demand. Flow level models have been produced for stations in South-East Wales, with a range of model formulations tested. A survey of ultimate passenger trip origins and destinations was carried out in the same area, enabling the accuracy of theoretical station catchment definition methods to be tested. A GIS-based procedure for locating potential sites for new railway stations within a given area has been developed. This was combined with the results from the demand models and estimates of associated costs and benefits to give a synthesised appraisal procedure capable of assessing the case for constructing particular stations. This procedure was applied to 14 sites in South-East Wales and, along with trip end forecasts for 421 sites across the country, this indicated that there is almost certainly a positive case for constructing a significant number of new railway stations in the UK.
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McKee, Michelle G. "A case study in management strategies and concerns in running a radio cluster". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2002. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.S.)--Kutztown University of Pennsylvania, 2002.Source: Masters Abstracts International, Volume: 45-06, page: 2715. Typescript. Abstract precedes thesis as preliminary leaf i. Includes bibliographical references (leaves 141-144).
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Oustry, Jean-Michel. "La place d'un service d'urgence d'un centre hospitalier, "Le Grau-du-roi", station balnéaire, pendant la saison estivale". Montpellier 1, 1995. http://www.theses.fr/1995MON11116.
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Montañez, Carlos Javier 1975. "Maximizing the benefits of mass transit stations : amenities, services, and the improvement of urban space within spaces". Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/17693.
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Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 2004."June 2004."
Includes bibliographical references (leaf 88).
Little attention has been paid to the quality of the spaces within rapid mass transit stations in the United States, and their importance as places in and of themselves. For many city dwellers who rely on rapid transit service as their primary mode of travel, descending and ascending into and from transit stations is an integral part of daily life and their urban experience. Beyond being simply a piece of infrastructure offering mobility throughout a city, transit stations are an important part of the daily morning and evening rituals for many transit riders in cities with such rapid transit systems. Given their importance, it is surprising how underutilized are the interiors of stations as well as how poorly stations reveal what lies within their walls. The purpose of this thesis is to examine how ancillary uses affect the station environment; how non-elevated mass rapid transit stations within the Massachusetts Bay Transportation Area (MBTA) system are being improved through ancillary uses; which uses are particularly beneficial to transit authorities and riders alike as well as which uses require additional operations considerations; and to make suggestions as to how to further improve the station environments through the continued use of ancillary uses.
by Carlos Javier Montañez.
M.C.P.
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Pinkerton, Margaret E. "Planning, programming and budgeting for training conducted en route between permanent duty stations: a comparison of the military services". Thesis, Monterey, California. Naval Postgraduate School, 1991. http://hdl.handle.net/10945/26697.
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Approved for public release; distribution is unlimitedThe requirement to provide en route temporary duty training is not unique to the Navy, but is a requirement common to al four military services. This thesis is a comparative study as to how the Navy and its sister services plan, program and budget for active duty personnel training conducted en route between permanent duty stations. Specific attention will be given to the Navy's Temporary Duty Under Instruction (TEMDUINS). This thesis will also examine related programs used by the United States Army, Air Force and Marine Corps to determine how they manage their en route training activities. The focus will be both on the mechanics of their respective planning, programming and budgeting processes, and managerial interactions and management control procedures used.
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Wang, Li-Chun. "Channel modeling and architecture for cellular-based personal communications". Diss., Georgia Institute of Technology, 1996. http://hdl.handle.net/1853/13716.
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Fischer, Ligia Catarina. "A implantação de comércio e serviços em estações de transporte de alta capacidade. Um estudo sobre a adequação de estações metroviárias à luz dos resultados da avaliação pós-ocupação". Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/16/16132/tde-03072013-105006/.
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As estações metroferroviárias sempre fizeram o papel urbanístico de agregar atividades econômicas e sociais nos seus arredores. Contudo, as estações do Metrô de São Paulo foram concebidas visando o embarque e o desembarque rápido de passageiros, e não foi previsto nos projetos o uso de espaços para atividades comerciais no interior das estações ou em áreas agregadas aos edifícios. Na atualidade, em função da necessidade de facilitar os deslocamentos das pessoas na metrópole, as estações devem acomodar outras atividades e serviços que possam agregar facilidades ao cotidiano dos usuários. Assim, verifica-se a ocupação de espaços com comércio e serviços nas estações existentes cujos projetos não contemplaram este uso. Da mesma forma, foram implantados os empreendimentos associados na modalidade de shopping centers em áreas agregadas às estações ou no seu espaço aéreo. A presente pesquisa, a partir de estudos de caso, utiliza-se dos métodos e técnicas de Avaliação Pós - Ocupação - APO aplicados em estações metroferroviárias, focando na utilização de áreas para o desenvolvimento de atividades comerciais. O escopo deste estudo se restringe à análise dos impactos da utilização de espaços para comercialização pós - ocupação dos edifícios. A partir dessa análise, identificou-se as melhorias que podem ser adotadas para os próximos projetos e para as estações estudadas. Foram selecionados os instrumentos que se mostraram adequados para avaliação desses espaços, e após sua aplicação foram analisados os resultados. A partir do diagnóstico, contendo os pontos positivos e negativos, foram propostas melhorias para os estudos de caso e diretrizes para os projetos de novas estações. A utilização de espaços para o desenvolvimento de atividades comerciais nas estações deve ser contemplada no programa arquitetônico, de modo que possa ser considerada nos estudos econômicos financeiros que nortearão os investimentos destinados à construção de uma linha de metrô.Metro rail stations have traditionally played a role in the urban planning process by contributing to the incorporation of economic and social activities to adjacent areas. However São Paulo\'s metro stations were designed for rapid passenger boarding and disembarking. As such, the original designs did not include the designation of areas within or adjacent to metro stations for retail and service activities. Yet, because of the importance today of facilitating the movement of people throughout the greater metropolitan area, a need has arisen to accommodate retail and service offerings capable of providing users with added convenience. To this end, retail and service spaces have been occupied in existing stations in which the original designs did not set aside specific spaces for these activities. Similarly, shopping centers have been opened in areas adjacent to or above existing stations. This survey drew on case studies to apply Post-Occupancy Evaluation techniques and methods to metro rail stations, with a view to analyzing the use of specific areas for retail and service activities. The scope of the study was limited to examining the impact of using designated spaces in metro facilities for post-occupancy retail and service activities. Through the survey, enhancements to future design projects and existing stations were identified. Appropriate instruments for evaluating the respective spaces were selected and, following their application, the corresponding outcomes analyzed. The diagnostic study, which considered and laid out advantages and disadvantages of the proposal, offers a series of recommended improvements on the individual case studies as well as the project guidelines for new metro stations. Finally, the designation of dedicated spaces for retail and service activities in metro stations should be contemplated in the respective architectural designs as a means to ensure consideration of this important factor in the economic-financial studies aimed at determining the investment requirements for new metro lines.
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Thomason, Douglas Brian. "The influence of changing marketing conceptualizations on American gasoline station design". Thesis, Georgia Institute of Technology, 1991. http://hdl.handle.net/1853/24087.
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Greene, Stephan A. "A ground station for the amateur satellite service". Master's thesis, This resource online, 1992. http://scholar.lib.vt.edu/theses/available/etd-02162010-020212/.
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Al-Bassir, Soleman A. "Hedonic analysis of gasoline retailing". PDXScholar, 1988. https://pdxscholar.library.pdx.edu/open_access_etds/1214.
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Researchers have difficulty modeling the influence of retailing attributes on consumer choice. The literature of retailing that has dealt with this issue has conventionally used experimental data for estimating the influence of retailing attributes on consumer behavior. The present research applies hedonic analysis to the measurement of the value of retailing attributes. This is accomplished by applying hedonic specifications to supply and demand models for the retail sales of unleaded gasoline for the purpose of estimating the influence of specified retailing attributes on retail prices. Four retailing attributes-accessibility, convenience, service, and competition-were expected to have a determinable value that was measurable through hedonic specifications. Spatial competition was expected to influence retail prices by lowering them. The value of retailing attributes was expected to be variable relative to household income. It was found that the value of the specified retailing attributes could be isolated and determined. The application of hedonic analysis to the supply and demand of unleaded gasoline provided a relatively precise and consistent market value, which was represented by the "ask" and "bid" implicit prices of these retailing attributes. Spatial competition was seen to exert an important influence on retailing, tending to lower retail prices. The value of retailing attributes was found to be variable relative to household income. The relative consistency and precision of hedonic analysis in the measurement of the value of retailing attribute was reinforced insofar as the findings were consistent with generally accepted notions of retail marketing and consumer behavior as represented in the literature in the field.
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Muratore, John F. "Trends in Space Station Telemetry Applications". International Foundation for Telemetering, 1987. http://hdl.handle.net/10150/615228.
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International Telemetering Conference Proceedings / October 26-29, 1987 / Town and Country Hotel, San Diego, CaliforniaSpacecraft telemetry systems have evolved from simple hardware devices to complex computer applications performing data acquisition and formatting tasks. This paper reviews the role of spacecraft computers in performing telemetry functions and examines computer based telemetry systems being considered for use on the NASA Space Station.
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Bills, Simon James. "New geographies of retailing : an investigation of developments at airports, railway stations, hospitals and service stations". Thesis, University of Southampton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.263470.
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Högberg, Tomas. "Self Service Customer Support of Electric Vehicle Charging Stations". Thesis, KTH, Kraft- och värmeteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-277818.
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The aim of this master thesis is to develop a suggested methodology for how to use Mavenoid infrastructure to improve customer support of DEFA EV chargers. Mavenoid is a company that helps other companies automate customer support, especially troubleshooting. This is done with Mavenoid models, interactive selfhelp tools that guide end users without technical knowledge through the troubleshooting process. Mavenoid models provide value both by deflecting cases (the end user solves the problem on their own using the model) and triaging cases (collect relevant information about the problem before escalating the case to a human support agent) The main methodology to develop a suggested methodology was learning by doing, using the suggested methodology to actually implement Mavenoid models available to end users on DEFA’s home page. This was complemented with a literature review, interviews and data analysis from model usage. The suggested methodology is to iteratively follow the steps of deciding which models to build, make priorities within these models, build the models, analyze their performance and continuously improve the models. To decide models, carefully evaluate DEFA’s support situation to decide where Mavenoid models would have the greatest impact. Force yourself to make quantitative assumptions to estimate a payback time for each possible model. For each model, carefully prioritize what to include and where the focus should be using estimates of frequency, value and time to model. Build the models to maximize deflection and triage and minimize abandoned sessions. Collect and analyze data from model usage and use this information to improve the models. To prioritize between possible improvements, force yourself to make quantitative assumptions of value and time to model and rank improvements by payback time. Limit the improvements you make either by time available or desired payback time. The potential business opportunity between Mavenoid and its customers is more attractive the more support cases the customer has and the larger fraction of end users that use Mavenoid. The business opportunity varies greatly with assumptions that are very difficult to estimate accurately at the early stages of a Mavenoid implementation. This indicates that Mavenoid models should be implemented step by step and assumptions updated when more data is available. Implementing Mavenoid models can be both positive and negative from a sustainable development perspective. They could encourage people to repair products instead of replacing them, scale renewable energy technology faster and remove boring and repetitive tasks from support staff. On the other hand, they might not be appreciated by all end users, could lead to increased electricity consumption and potential unemployment for support staff. Being about a largely unresearched topic, the results in this thesis are relatively subjective. This suggested methodology was used and proved to work to implement Mavenoid models for DEFA EV charging stations but it should be seen as one possible methodology, not the confirmed best methodology.Syftet med detta examensarbete är att utveckla en metodologi för hur Mavenoids teknologi kan användas till att förbättra kundsupporten för DEFAs elbilsladdare. Mavenoid är ett företag som hjälper andra företag att automatisera kundsupport, särskilt felsökning. Detta görs med Mavenoidmodeller, interaktiva självhjälpsverktyg som guidar slutanvändare utan teknisk kunskap genom felsökningsprocessen. Mavenoidmodeller ger värde både genom att slutanvändaren löser problemet på egen hand genom att använda modellen (deflection) och genom att samla relevant information om problemet innan ärendet eskaleras till teknisk support (triage). Den huvudsakliga metoden för att utveckla metodologin var att lära genom att göra, faktiskt implementera Mavenoidmodeller och göra de tillgängliga för slutanvändare på DEFA: s hemsida. Detta kompletterades med en litteraturöversikt, intervjuer och dataanalys av hur modellerna användes. Den föreslagna metodologin är att iterativt följa stegen besluta vilka modeller som ska byggas, prioritera inom dessa modeller, bygga modellerna, analysera data från dem och kontinuerligt förbättra modellerna. För att bestämma modeller, utvärdera DEFAs supportsituation noggrant för att bestämma var Mavenoid-modellerna skulle ha störst inverkan. Tvinga dig själv att göra kvantitativa antaganden för att uppskatta en återbetalningstid för varje möjlig modell. För varje modell ska du noggrant prioritera vad du ska inkludera och var fokus ska vara genom att använda uppskattningar av frekvens, värde och tid att modellera. Bygg modellerna för att maximera deflection och triage och minimera övergivna sessioner. Samla och analysera data från modellerna och använd denna information för att förbättra modellerna. För att prioritera mellan möjliga förbättringar, tvinga dig själv att göra kvantitativa antaganden om värde och tid att modellera och rangordna förbättringar efter återbetalningstid. Begränsa de förbättringar du gör antingen utifrån tillgänglig tid eller önskad återbetalningstid. Den potentiella affärsmöjligheten mellan Mavenoid och dess kunder är mer attraktiv ju fler supportärenden kunden har och ju större andel slutanvändare som använder Mavenoid. Affärsmöjligheten varierar kraftigt med antaganden som är mycket svåra att uppskatta i början av ett projekt att implementera Mavenoidmodeller. Detta indikerar att Mavenoidmodeller bör implementeras steg för steg och antaganden uppdateras när mer data finns tillgängligt. Implementering av Mavenoid-modeller kan vara både positivt och negativt sett till hållbar utveckling. De kan uppmuntra människor att reparera produkter istället för att byta ut dem, skala upp förnybar energiteknologi snabbare och ta bort tråkiga och repetitiva uppgifter från teknisk support. Å andra sidan kanske de inte uppskattas av alla slutanvändare, kan leda till ökad elförbrukning och potentiell arbetslöshet för de som jobbar inom teknisk support. Eftersom examensarbetet handlar om ett relativt outforskat ämne är resultaten relativt subjektiva. Denna föreslagna metodologi användes och visade sig fungera för att implementera Mavenoidmodeller för DEFAs elbilsladdare men den bör ses som en möjlig metodologi, inte den bekräftat bästa metodologin.
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Masseron, Jean-Dominique. "Essai de modélisation de la relation prix-volume d'une station-service dans un cadre concurrentiel". Paris 2, 1990. http://www.theses.fr/1990PA020116.
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Le monde de la distribution de carburants par le canal des stations-service est en perpetuelle evolution et son analyse est de plus en plus complexe etant donne les enjeux financiers dont elle est l'objet. Le cadre juridique tres strict et tres contraignant ainsi que les fluctuations economiques aussi bien au niveau national qu'international ne font que rendre encore plus risque l'investissement et la rentabilite d'un reseau de stationsservice. L'approximation n'est pas permise lorsqu'il s'agit d'investir plusieurs millions de francs dans un point de vente. Il faut, et avec le plus de precisions possibles, determiner a priori les debits potentiels en carburants, lubrifiants et autres services afin de pouvoir effectuer un calcul de rentabilite fiable. La gestion par les marges doit etre le souci principal et constant de chaque intervenant. La liberte des prix des hydrocabures a jete un grand nombre de responsables de reseaux petroliers dans un desarroi profond. Quel doit etre le prix d'affichage des carburants pour avoir une marge optimale et comment reagir face a la concurrence? ces deux questions sont fondamentales et une modelisation mathematique peut aider a y repondre. Ainsi, apres avoir degage de facon econometrique l'elasticite entre le debit de carburant et son prix relatif vis a vis de la concurrence, un coefficient de sensibilite qui caracterisera le point de vente, peut etre etabli. A partir de ce coefficient, il devient possible de determiner la marge optimum. .Fuel distribution through a service station network is in perpetual evolution and its financial stakes made it more and more difficult to analyse. The very strict and coercive legal environment as well as economic fluctuations on a national and international level contribute even more to the risk of investing in and making profitable a service-station network. Approximation is out when it comes to investing millions of francs in a retail site. First of all, one has to determine, as precisely as possible, potential salls of fuel, lubricants and other services, in order to make a reliable profit-earning calculation. Profit-margins have to be the prime cionsideration for each service-station operateur. The lifting of controls on oil prices has caused many retail marketinf managers the greatest confusion. What fuel price has to be posted at the pump in order to obtain the optimum global profit margin and what should be the reaction to market competition? these are underlying questions which can be resolved through modelisation. So, a sensibility coefficient characterising a service-station can be established after elasticity between fuel salls and the price relative to competition hase been econometrically calculated. From this coefficient, we can determine the optumun profit-margin and thus the posted price in accordance with competitor's reactions
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Lankford, Susan M. "Historic gas stations along U.S. 40 in Indiana". Virtual Press, 2004. http://liblink.bsu.edu/uhtbin/catkey/1292986.
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This thesis contains the results from researching historic gas stations along U.S. 40 in Indiana and from exploring the effects of the automobile and oil industries on the evolution of this building type. It reaches conclusions about how the stations in the study area differ from national design trends and from the prototypes created by major oil companies.Of the major gas station design types, only residential and oblong box stations were found in the study area. Since the other design types were common across the country, it is reasonable to assume that such structures also appeared in Indiana and have subsequently been demolished. Although not all types and styles were found in the study area, those that were found were comparable in form and design to other stations throughout the country.Ultimately, this thesis is a case study of gas stations in Indiana. It can be used to evaluate stations throughout the state and provides a framework for further research on gas stations along other Indiana highways.Department of Architecture
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Anthony, Lucy S. "A study of the present programming of the Sierra Leone television station". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1985. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.S.)--Kutztown University of Pennsylvania, 1985.Typescript. Abstract precedes thesis as preliminary leaves [1-2] Source: Masters Abstracts International, Volume: 45-06, page: 2704. Includes bibliographical references (leaves 77-80).
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Hammon, Shelly M. "Economic analysis of waterfront area services at Naval Station, Long Beach". Thesis, Monterey, California. Naval Postgraduate School, 1991. http://hdl.handle.net/10945/26500.
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This study is an economic analysis of the Waterfront Area Services operation at Naval Station Long Beach. The objective of this research was to determine the best strategy to improve operational efficiency with respect to both quality of service provided and dollar/asset utilization. Specific issues addressed are the establishment of a Naval Station Long Beach operated Waterfront Area Shop, allocation of crane service resources, and the improvement of communication between Naval Station Long Beach, Long Beach Naval Shipyard, and Fleet ships. Data was gathered through personal interviews with Naval Station and Shipyard personnel from the various operational and support offices involved with waterfront operations
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Esterhuyse, Daniel Johannes. "Establishment of the South African baseline surface radiation network station at De Aar". Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-01182005-115035.
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Kleinpeter, Claire. "Des risques urbains méconnus: les risques technologiques mineurs : Exemple des stations-service à Strasbourg". Université Louis Pasteur (Strasbourg) (1971-2008), 2003. http://www.theses.fr/2003STR1A001.
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Le terme environnement apparaît sans cesse dans la presse, souvent associé à l'expression "développement durable", en liaison avec l'annonce de catastrophe : inondations, explosions aux origines variées, nappes de pétrole Ainsi, d'après les médias, l'équilibre mondial au niveau environnemental semblerait plus que menacé et les générations futures pourraient ne plus disposer ni bénéficier des ressources et des richesses actuelles, si rien n'est fait dans les années à venir pour modifier cet état de choses. De nombreux chercheurs se sont ainsi penchés sur ce problème et ont souligné l'apparition et la multiplication de risques, dits technologiques majeurs, avec la révolution industrielle et la concentration urbaine qui a suivi. En raison de l'ampleur de leurs conséquences, ces risques liés aux progrès techniques sont de mieux en mieux appréhendés, même si les solutions ne sont pas toujours évidentes et surtout adoptées. Cependant, la ville, lieu de fortes concentrations de population, est le témoin de bien d'autres accidents, moins graves en apparence. Ce sont ces risques méconnus, non répertoriés, ces risques qualifiés de mineurs, qui constituent ici l'objet de la recherche, objet à identifier dont on met en évidence les caractéristiques à travers l'exemple des stations-service réparties dans la Communauté Urbaine de Strasbourg. L'hypothèse soutenue dans cette thèse est que les risques technologiques mineurs correspondent à des activités à aléa faible mais à vulnérabilité très grande en raison de leur environnement. Sa vérification, matérialisée par l'étude des stations-service, passe par une analyse de la notion de risque mineur et la mise au point d'une base de données localisée afin de définir une classification des activités selon leur degré de vulnérabilité et de proposer un système d'information géographique, accompagné par un serveur destiné à des services de protection et d'intervention comme celui des sapeurs-pompiers'Environment' and 'sustainable development' are terms that appear in the mass media often to announce natural catastrophes such as inundations, explosions, or various forms of environmental pollution. According to the mass media, the world environmental equilibrium seems to be threatened in a way that future generations would not be able to benefit of today's natural resources, if nothing is done to change this situation. Researchers who have studied the question emphasize not only the importance but also the accretion of major technological hazards mainly since the industrial revolution and the consequent urban growth. Because of their amplitude the impacts of major technological hazards related to technical progress are better known today even if solutions are not always easy to find or to apply. Cities as places of great population densities have often witnessed minor hazards throughout their history. These minor and not well known technological hazards constitute the subject of this thesis. Hazards related to the location of gas stations in the city of Strasbourg (Communauté urbaine de Strasbourg) are studied, identified, classified, through their particular characteristics. The main hypothesis is that minor technological hazards correspond to activities characterized less by unanticipated impacts than by an important degree of vulnerability due to their immediate environment. An analysis of minor technological hazards using the example of gas stations has been the first step to verify this hypothesis. The second step deals with the constitution of a located data base used to define a classification of various activities according to their degree of vulnerability in a GIS with a server to be used by protection or intervention services e. G. Firemen
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Pretorius, J. P. H., L. O. K. Lategan y H. R. Hay. "Diensleer : van staties na dinamies". Journal for New Generation Sciences, Vol 6, Issue 1: Central University of Technology, Free State, Bloemfontein, 2008. http://hdl.handle.net/11462/499.
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Published ArticleService-learning is a relatively new teaching and learning method which has been implemented with success at national and international tertiary institutions. The identification and elucidation of the terms and processes that delineate the dynamic character of service-earning satisfactorily pose a particular challenge to researchers within the service-learning environment. Since a degree of confusion still exists amongst researchers and decision-makers regarding the distinguishing characteristics of service-learning as opposed to other forms of experiential learning, it is essential to indicate the specific position of service-learning within this environment.
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Perkins, Audrey Rebecca Ann. "The franchise gas station: a study of agenda, subtext, and consequence". Thesis, Virginia Polytechnic Institute and State University, 1993. http://hdl.handle.net/10919/52133.
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The icon of the corporate gas station is a familiar site to any mobile consumer in the United States. Its familiarity is a result of the high demand for a product and repeated structures present in each community. according to the marketing material, such recognition is a desired architectural end, yet this end is not the result of architectural endeavors alone. For the advancement of the corporation, marketing is used here to promote the ease of use and the desired corporate image. There is no fault in such a procedure. It is interesting to consider the gas station as a paradox of forces and intentions. The paradox consists of the images of the literature and the reality of the structure. The literature projects an image of desired harmony, non-obtrusive and neutral participation in any environment. At the same time, the recognition of a moulded and repeatable form is used to attract and comfort the customer into a situation of “brand recognition”. Therefore, the building distinguishes itself from its background. Obviously, this is not in order to advance profits by attracting customers. Neither interest is “incorrect” yet the dually directed function of the structure is not always expected or considered. Claiming the accommodation of both the community and customers within the same structure is a desired policy of the corporation.Master of Architecture
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Dooley, Paula B. "A case study detailing the process used to convert WLVT-TV from an analog to a digital station". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2000. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.A.)--Kutztown University of Pennsylvania, 2000.Source: Masters Abstracts International, Volume: 45-06, page: 2707. Typescript. Abstract precedes thesis title page as [2] preliminary leaves. Copy 2 in Main Collection. Includes bibliographical references (leaves 108-115).
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Williams, D. H. "A vehicle-mounted terminal for European satellite-mobile radio services : Development of a low-cost vehicle-mounted earth station for projected satellite-mobile services in Europe and considerations for achievement of multiple service access capability". Thesis, University of Bradford, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.381064.
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Ketel, Belinda. "Management capacity-building in the South African Police Service at station level /". Thesis, Stellenbosch : University of Stellenbosch, 2005. http://hdl.handle.net/10019.1/1079.
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Huang, Yu-chen y 黃昱誠. "The predictive model of management effects for diversified-services CPC gas stations in Tainan, Taiwan". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/75249379884247933405.
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碩士國立成功大學
工業與資訊管理學系碩博士班
95
Now the market of gasoline retail is so competitive, how to manage customers' relations and increase customers'satisfication and royalty have become the most important issues. In other words, the gasoline stations need to build the diversified services system to improve management effects and the quality of services and to satisfy customers' needs. The diversification and business alliance in the gasoline stations include: (a) relating to the drivers--selling freeway passes and goods ; (b) relating to the vehicles--car washing, oil change; (c) relating to the community-- renting billboards, managing convenient stores and coffee shops. This research is based on the analysis of the diversified services systems in the gasoline stations. However the size of samples is limited, this research uses mega-trend-diffusion technique, which is special for the small sample. This technique, which increases virtual samples and uses Artificial Neural Networks, helps the predictive models more to be accurate. The predictive models of diversified service-management effects will help the various types of gasoline stations to decrease risk of investment, discover lots of problems and offer appropriate suggestions.
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Liu, Ting-Chi y 劉丁齊. "Cross-Disciplinary Analysis of Police Reformation and Joint Services of Police Stations in Townships of Penghu County". Thesis, 2011. http://ndltd.ncl.edu.tw/handle/40186369587644252955.
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碩士國立中山大學
公共事務管理研究所
99
This research attempts to integrate the combined perspectives of PAM (Public Affairs Management) framework and SJT (Social Judgment Theory) that entails foundational and group analysis of Penghu County, as well as personal objective judgment and value-based subjective judgment. The Township Police Station Joint Services model of civic governance is conceived through cross-disciplinary construct. Through literature review and interviews with experts, as well as analysis of background information, “factual judgment” (objective) and “value-based judgment” (subjective) are formulated. Next, discussions are made on the factor of “relationship judgment”, which is based on analysis of interactive management (IM). The resulting findings are summarized in 12 proactive strategies that encompass all stakeholders. Furthermore, interviews provide possible suggestions to decision-makers and management in an attempt to include opinions of all parties involved. The question that begs answering is: do the two sides have more in common, or more in differences; do the people concerned have more prudent ideas, or that the public management possess more experiences and are circumspect in their thinking? Through actual case study of the police department and stakeholders, the process of transforming policy into mechanism of the public sector is analyzed. Finally, key strategies serve as referential variables in SJT, which is used as acknowledgement level of group decisions from a micro-subjective psychological cognition view. Through various deliberations, 12 proactive strategies are conceived that subsequently compare strategic differences between stakeholders and policy-makers through the V-C-S model. The results suggest that cross-disciplinary studies can strengthen execution capabilities of decision-makers in the formulation and implementation of public management policies. Finally, three key strategies were concluded: 1. Determination of leader to strengthen cooperation between police and community; 2. Integration of police resources and implementation in phases; 3. Reach consensus. SJT questionnaires were used to investigate personal understanding and values of decision-makers, and the results indicate that they emphasized the first strategy “Determination of leader”, whereas advisors are inclined toward “Reaching consensus”, showing differences among them. Through cross-disciplinary analysis experimentation, we found that it helps in the definition of problem, formulation of group strategy and consolidation of possible solutions. The results of this research hence recommends interactive management (IM) in all agencies because it aids in the implementation of public policies, encompasses ideas from all angles and aid in the realization of a civil society.
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Wang, Chun-lung y 王駿龍. "A Study on Service Quality, Consumer Satisfaction, and Consumer Loyalty of Car-Washing Services in Gasoline Stations－The Moderating Effect of Consumer Characteristics". Thesis, 2015. http://ndltd.ncl.edu.tw/handle/s739g5.
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碩士國立中山大學
高階經營碩士班
103
From the year of 2011 to 2015 March, according to the reports, there were 139 gas stations out of business, which represents the oil market has been saturated, the market demand is much lower than the supply, so to survive on this market, we must create a competitive advantage, such as promotion of self-fueling spending and savings in manpower in order to create a rewarding feedback to the consumers; additionally to provide service quickly to meet consumers’ demands (stations of fine car wash). It also increased the station''s revenue. We believed that a good quality car washing service to meet the needs and opportunities to create the industry''s customers will be operating on one of the most favorable conditions for future competition. This study will explore the various car wash service quality as to consumer acceptance, as well as different consumers characteristics whether service quality and customers satisfaction will produce a mediating role, and to understand the relationships between customers’ satisfaction and customers’ loyalty as a whole will depend on us analysis of the various facets to explore. First, investigation the relationship between the quality of service gas station car washing were three dimensions (reliability, courtesy, professionalism) and overall customer satisfaction. Second, learn how to mediate the effect of washing consumer traits to affect the relationship between the car washing service quality and customer satisfaction. Third, investigation the gasoline station car washing service, the quality satisfaction, as the three facets (value-added wash attendant, car washing equipment and the environment, Case Corporation) relationship with overall customer loyalty. According to this study, the quality of service will affect customers’ satisfaction; quality of customers’ satisfaction will further influence customers’ loyalty, so in order to make greater use of the gasoline station, by providing car washing to reach the high consumers’ satisfaction, we must improve the car washing service. That is required to provide a reliable service attitude to meet customer needs, and to stand in the customer''s position to design all service process. Finally, according to results of the study, we will make suggestion to gasoline station on the car washing service.
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Jiang, Pei-Yuan y 姜培元. "The Status and Restrictions of Aboriginal Tribal Elderly Day Care Stations’ Direct Services－Cases of Hoping District, Taichung City". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/85m5hm.
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碩士靜宜大學
社會工作與兒童少年福利學系
104
This essay aims to investigate the current situations of management tribes’ geriatric day care station and the problems of cost and demand in taking care of the elderly care services, in order to achieve this purpose, this essay devote to take in-depth interview for four tribes in geriatric day care station care attendant to collect and analyze qualitative datum. The study found that in the process of home services, geriatric day care tribes overcame the process of care services for the elderly has experienced high transportation fees, difficult to obtain resources, grants limited manpower and inadequate service difficulties, and these problems forced the tribes geriatric day care standing restrictions on the provision of services. Based on the above researches and discussion, this study has several policy recommendations as follows: First, long-term care policies should focus aboriginal orignals' trend of culture and specialties; Second, revise aboriginal tribal's needed policies of financial add standards; Third, aggressively cultivate regional long-term caring human resources in rural area.
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Hsu, Yi-Jou y 許亦韖. "The Status and Restrictions of Aboriginal Tribal Elderly Day Care Stations’ Direct Services and Aging in Place:Cases of Sinyi Township of Nantou County". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/v4d842.
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碩士靜宜大學
社會工作與兒童少年福利學系
104
This essay will be focus on Sinyi Township of Nantou County aboriginal tribe' daily caring station to promote the situations and limitations of orderly caring services.This essay will use the interview method and focus on four of the orders' caring services related servant including the manager and the practical staffs in order to analyze and collect. Research results show: (1) Interviewees felt a tremendous lack of service providers in elderly care stations and even more for volunteers; (2) The lack of autonomy in the usage of space, which means the need to rent or share space with other organizations, is extremely inconvenient; (3) The inadequacy of professional skills, such as operation of transportation facilities or basic computer skills, among staff members in the elderly care stations adds to the heavy burdens of those in charge of the stations. Computer skills are especially lacking, thus the burden of performance evaluation reports often land on a single person; (4) The roles and functions of elderly care stations, which include social relationships and interactions, maintenance of health and mental support, do help with the implementation of aging in place for the tribal elderly. The researcher advises: (1) Healthcare services and activity designs should incorporate aboriginal tribal culture and better grasp the principle of aging in place; (2) There is still room for improvement in professional knowledge and skills of care-taking among elderly care station workers. It is advisable to develop different professional training programs based on tribal characteristics, incorporating the tribes to provide training that is complete and organized; (3) The government should have plans to regulate and supervise in order to develop aboriginal tribes'macro caring mood, through empowerment trend to add it aboriginal orderly caring services to enhance the power of service, at the same time,to merge with the regional industries to expend resources from outside, to successfully make aboriginal orderly catering institute progress to self-developing condition and promote the aboriginal tribe's orders' living standard.
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Oumarou, ZOUGMORE y 朱昱縢. "Exploring the Importance and Satisfaction of the Key Services in Gasoline Stations- A Case Study on Chinese Petroleum and Chemical Corporation (CPC) and Formosa Petrochemical Corporation (FPC)". Thesis, 2017. http://ndltd.ncl.edu.tw/handle/543rmf.
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碩士中國文化大學
國際企業管理學系
105
Exploring the Importance and Satisfaction of the Key Services in Gasoline Stations- A Case Study on Chinese Petroleum and Chemical Corporation (CPC) and Formosa Petrochemical Corporation (FPC) Student: Oumarou Zougmoré Advisor: Prof. Keng-Hsiang Cheng, Ph.D. Chinese Culture University ABSTRACT This study attempts to examine the core competence of gas stations through the foremost energy enterprise in Taiwan, which is Chinese Petroleum and Chemical Corporation (CPC). In order to build up CPC’ Management Opportunity Grid (MOG), six major dimensions were identified and thirty-nine attributes items/service attributes were developed and analyzed. Furthermore, a Competitive Matrix (CM), based on the Simultaneous Importance-Performance Analysis (SIPA), was established in order to compare CPC and FPC competitiveness. We conducted a survey through a questionnaire among CPC's customers, particularly owners of cars and motorcycles in the northern part of Taiwan. The data gathered focuses on the importance score and the degree of satisfaction of these groups of customers on the services of gas stations. Besides revealing the core competencies that gas stations could hold; our findings identified the top ten service attributes that score high importance degree, yet low degree of satisfaction. Therefore, our research concluded that CPC, by prioritizing these service attributes, could enhance its service quality and customer satisfaction as well as allow the firm's management to attain competitive advantage. Keywords: Core competence; Degree of customer satisfaction; Management Opportunity Grid; Competitive matrix; Gas station.
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Silva, José Pedro de Melo Diogo Sereijo, Inês Vinhas Alves, Nuno Martins y Pedro Botelho Neves. "Consulting project for the marketing oil department of Galp Energia: methodology to map the customer journeys In Galp’S gas stations, in the Lisbon region, and guidelines to improve the services provided". Master's thesis, 2017. http://hdl.handle.net/10362/120192.
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Mao, Chia-Peng y 毛家鵬. "Analysis of Seamless Transfer Transportation Service in THSR Station：A Case of THSR Taichung Station". Thesis, 2015. http://ndltd.ncl.edu.tw/handle/ut56du.
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碩士稻江科技暨管理學院
休閒遊憩與旅運管理學系碩士班
103
Taichung station of THSRC is the important transfer station of middle Taiwan,accommodated 17,500,000 arrival and departure passengers annually.It is the main gate to access Nantou and Changhua county,but is located at the Wujih district of Taichung suburban.It is necessary to provide seamless and convenient transfer for the daily 60,000 passengers.The main management subject of transfer servicse is to provide quick and convenient transfer facilities and clear transfer environment.The case study of Taichung station,in point of view of passenger and transportation expert to find and analyze the HSR station seamless transfer service weakness for the improvement reference of high speed train transportation and other intermodal station. Through the seamless transportation document collection and the current Taichung station situation explanation, and sum up the possible effect factors of transfer service to design and carry out the questionnaire investigation.According to result of questionnaire analysis, to raise the conclusion and suggestion. The questionnaire was issued 350 pieces and collected back 308 effective pieces,the retrieve rate is 88%,the questionnaire reliability is 0.914.According to the result of investigation,the Taichung station should maintain the superiority is comfort and safety of station,clear and correct of transfer signage,the reliability of public transportation and easy to buy and use the high speed train ticket.The first priority of improvement is route coverage, frequency, transfer connection time,route map and transfer facility signage of public transportation,THSRC train information and ticket fare information is unaccessible at transfer area and the THSRC website function of transfer information not fitted in with passenger requirement.The secondary priority of improvement is transfer information PA for arrival passenger and tour information of station vincinity.According to the above-mentioned,the conclusion of passenger and expert view inclined to improve on transfer quality. The suggestion of next study step of high speed train transfer is investigate why hight speed train passenger not utilize public transportation and ticketing seamless of public transportation.Besides, for cross test and verify to implement more empirical research of other high speed train station and concerned transportation is expected.
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Hsu, Ming-Yen y 許明燕. "Analysis of Seamless Transfer Transportation Service in THSR Station：A Case of THSR Chiayi Station". Thesis, 2015. http://ndltd.ncl.edu.tw/handle/7nq8r7.
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碩士稻江科技暨管理學院
休閒遊憩與旅運管理學系碩士班
103
The Taiwan High Speed Rail (THSR) has been operating for eight years. There are currently eight stations of the THSR. The Chiayi station is among one of those eight stations. Due to its remote location, passengers who would like to go to the City of Chiayi need to spend 50 minutes on the road through the BRT bus, taxi, or private cars, which are not very convenient. Because of these inconvenient transportation services, it is necessary to examine what kinds of difficulties travelers may encounter in order to ease those problems. The objectives of this study were to explore the issues of planning seamless interchange transportation services from THSR station to the city of Chiayi and finding the solutions for relieving time-consumed interchange systems. The results of this study would be a great reference for the THSR to improve its interchange seamless transportation service system. The questionnairewas issued 350 piecesandcollected back 302 effectivepieces, the retrieve rate is 86.28%, thequestionnairereliabilityis 0.915. According to The results of this study indicated that the THSR needs to connect its rail schedule with the BRT, which should also connect with the local public transportation systems in order to provide a real seamless service. The government also has its important role in supporting transportation services for people who live in the rural areas. Finally, the recommendations for the issues of investing regional interchange seamless transportation services through the efforts of the central government and regional transportation service organizations were provided for the future references.
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Chen, Wei-Hao y 陳威豪. "Partitioning Service Areas of Taxi Stations". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/33936815681135847105.
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碩士國立交通大學
運輸科技與管理學系
94
Station dispatching is an important operation model for taxi companies. A good station partition strategy can increase the operation efficiency, increase total income, and reduce customer waiting time. This research proposes a model to partition service areas of taxi stations while considering total demands, passengers for each depot, customer waiting time and the shape of each area. Tabu search algorithm is adopted to solve the proposed model. Moreover, a decision support system based operation environment is provided for users to evaluation different partition strategies. This research use both real world and simulation data for our evaluation purpose. The simulation data testing shows that our model provides adequate flexibility for accommodation various decision styles. The real work data testing demonstrates that the proposed model can improve the exiting stations partition.
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Chen, Chiu-Ting y 陳秋廷. "A Study of Service Quality of Taiwan High Speed Rail and its HsinChu Station Transfer Services". Thesis, 2008. http://ndltd.ncl.edu.tw/handle/48320315139514160431.
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碩士中華大學
運輸科技與物流管理學系(所)
96
The business model of Taiwan High Speed Rail Corp.(THSRC) have become mature, and it is a good timing to survey their service quality now. According to the past literatures, this study explored four dimensions, namely "tangible service equipment", "handiness of service", "reliability" and "interaction with passengers" to deliver a online questionnaire survey. We found that there are significant differences between passengers' expectation and perception. The result shows that the first two priorities for improvement are ticketing system and transfer service. Therefore we took the HsinChu station as an example to conduct a performance survey for passengers using different transfer mode, and navigated Grey Relational Analysis (GRA) to find the priorities of transfer system improvements. The results show that free feeder bus services and their relative information on downtown, guiding system in station hall are the most urgent things to be enhanced.
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Maboa, Cathrine Kgomotso. "An evaluation of service delivery at Germiston police station". Diss., 2018. http://hdl.handle.net/10500/24943.
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The aim of the study is to establish how clients of the Germiston police station experience service delivery from personnel at their local police station and how police officials perceive their service delivery. This research wants to determine the extent of knowledge skills and attitude within the SAPS. The main objective was to evaluate services delivered by SAPS personnel. A qualitative research approach was chosen because it is flexible. The results of the study identified gaps. A significant shortage of personnel in the client service centre was noted. Furthermore, the results revealed that there is poor management and evaluation of the service delivery process. To have an effective and efficient service delivery process, it is recommended that the management of Germiston police station re-enforce legislation on service delivery and human resource capacity with the introduction of a customer service agent in the client service center and implement a monitoring and evaluation strategy.Inhloso yocwaningo ngukubheka ukuthi abahlinzekwa usizo esiteshini samaphoyisa saseGermiston baluthola kanjani usizo esiteshini samaphoyisa sendawo nokuthi amaphoyisa akubona kanjani ukuhlinzeka kwawo usizo. Lolu cwaningo luhlose ukuveza izinga lamakhono olwazi kanye nokuziphatha ophikweni lamaphoyisa iSAPS. Injongo enkulu kwakuwukuhlaziywa usizo oluhlinzekwa abasebenzi bakwaSAPS. Kwakhethwa indlela yocwaningo ebheka amaqiniso ngoba iyaququleka. Imiphumela yocwaningo yaveza izindawo okungenzeki kahle kuzona. Kwabonakala ukuntuleka okukhulu kwabasebenzi esikhungweni sosizo okuhlinzekwa kubantu. Phezu kwalokho, imiphumela yaveza ukuthi kunokungaphathwa ngendlela nokungahlaziywa kahle kohlelo lokuhlinzekwa kosizo. Ukuze kube khona uhlelo lokuhlinzekwa kosizo olusebenza ngempumelelo nangokonga, kunconywa ukuba abaphathi besiteshi samaphoyisa saseGermiston baphoqe iqoqomthetho maqondana nokuhlinzekwa kosizo, mayelana nabasebenzi abanele kanye nokulethwa komuntu ozobhekana nezindaba zokugculiseka kwamakhasimende esikhungweni sosizo oluhlinzekwa kubantu futhi kuqale kulandelwe isu lokuqapha nokuhlaziya.
Maikemišetšo a thutelo ye ke go hlagiša ka moo badirelwa ba seteišene sa maphodisa sa Germiston ba itemogelago kabo ya ditirela go tšwa go bašomedi ba seteišeneng sa maphodisa sa tikologong ya bona le ka moo bahlankedi ba maphodiša ba bonago kabo ya ditirelo tša bona ka gona. Nyakišišo ye e nyaka go laetša bogolo bja go ba le tsebo le boitshwaro ka go SAPS. Maikemišetšo a magolo e be e le go lekola ditirelo tšeo di abilwego ke bašomedi ba SAPS. Mokgwatebelelo wa dinyakišišo ka go rerišana le banyakišišwa ore o be le kwešišo ya seo o se nyakišišago o kgethilwe ka gobane o ka fetolwa gabonolo. Dipoelo tša thutelo tlhokego ya tshedimošo ye e lekanego. Tlhaelo ye e bonagalago ya bašomedi senthareng ya go direla badirelwa e lemogilwe. Godimo ga moo, dipoela di utollotše gore go na le tshepedišo ye e fokolago ya taolo le tshekatsheko ya kabo ya ditirelo. Gore go be le tshepedišo ye e kgontšhago ya kabo ya ditirelo, go eletšwa gore bolaodi bja seteišene sa maphodisa sa Germiston bo tlaleletše maatla a melao ya kabo ya ditirelo le bokgoni bja dithuši tša batho ka godira gore go be le Modiri wa kabo ya ditirelo senthareng ya dirirelo tša badirelwa le go phethagatša maanotshepetšo a go lebeledišiša le tekolo.
Criminology and Security Science
M. A. (Criminal Justice)
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WEI-HSIANG, WENG y 翁暐翔. "An Importance-Performance Analysis on Service Qualities of Community Care Service Stations". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/7q2qyp.
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碩士長榮大學
土地管理與開發學系碩士班
104
In 1993, the population age 65 and above has raised up to 7.1 % of total population to form aging society in Taiwan. According to the definition of WHO (World Health Organization) , as a population of age 65 and over reaches to 7 % of total population in a Nation , the Nation forms aging society. Aging population increases rapidly in our society, along with the changing of aging population and structure, let our Nation to pay more attention to these aging problems. Recent years, aging population increase rapidly in Taiwan. According to the survey about living conditions of elderly people conducted by Ministry of the Interior. Republic of China, About 70 % of aging population thought the best way to provide pensions is living with their children or neighbors. It can be seen that most aging people still hope that living with their children or neighbors, they are not willing to live separately from family. Because of quickly change of the demographic structure in our Nation, city and county governments greatly promote community care. The government also carried out related projects such as the plan of community care center and care of ten-year-long term conducted by Executive Yuan. Republic of China. in 2005 and 2007. If the quality of community care meets the older people’s needs, it will get the chance to improve welfare of aging population, let older people to live healthier and fulfillment. This research is to study the satisfaction of community care service stations by IPA. The results show that most interviewees get great satisfactions on recent care service stations. However, if the results of IPA analysis are observed by the five SERVQUAL dimensions, it can be seen that there are many items needed to improve first or oversupplied among the service items and physical facilities of different dimensions. Furthermore, using the attributes of living arrangements and age to segment can find that people living alone and older aged need higher service quality. The study suggests the government to use the service of community care station to pay more attention on disadvantaged elderly people and to reduce oversupplied resources greatly.
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Hsiung, Chen﹐Chun y 陳俊雄. "Performance Evaluation of Motor Vehicle Service Offices and Stations". Thesis, 2001. http://ndltd.ncl.edu.tw/handle/02551215794807770977.
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碩士國立臺灣科技大學
管理研究所
89
For a long time, performance evaluation has been the main issue in the areas of economics and management science. Recently, the Highway Bureau, Ministry of Transportaiton and Communica-tions (MOTC) has also been incessantly restructuring the organiza-tion in order to increase administrative efficiency and effectiveness under limited resources. To achieve this goal, this thesis conducts the Data Envelopment Analysis (DEA) to evaluate the performance of 29 Motor Vehicle Service Offices and Stations (called Decision Making Units; DMU) of the Higway Bureau of MOTC such that the possible improvements for these DMUs can be revealed. Using the data of year 2000, the CCR and BCC models of DEA are employed to evaluate the aggregate efficiency, technical efficiency, and scale efficiency of these DMUs. The results indicate that 13, 15, and 22 DMUs are relatively efficient among the 29 DMUs in terms of aggregate efficiency, technical efficiency, and scale efficiency, respectively. Furthermore, the slack variable analysis is performed to figure out the possible improvements for those relatively inefficient DMUs. Finally, by changing the numbers of input items, output items, or DMUs, a sensitivity analysis is carried out to explore their effects on the resulting efficiency of each DMU. The results of this thesis not only provdie managerial information for the top management at the Highway Bureau of MOTC, but also give the guideline for each DMU to increase its administrative efficiency. Keywords: Data envelopment analysis, Performance evaluation, Motor vehicle service offices and stations.
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Ching-Lang, Chen y 陳清郎. "The Safety Planning For LPG Service Station". Thesis, 2010. http://ndltd.ncl.edu.tw/handle/11698701071612831322.
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碩士國立高雄第一科技大學
環境與安全衛生工程所
98
According to the statistic data, there are 99.68% of the vehicles using gasoline in Taiwan. It shows that petroleum is the major energy resource in Taiwan. Facing the high petroleum prices and unstable situations, it’s important to try to use diverse energy resources. The government urges the public trying to use LPG. In addition to the diverse energy resources policy, it could reduce the amount of the vehicle contamination. It’s not easy to find a LPG service station in Taiwan, and these results in less LPG vehicles. The major reason that causing of less LPG service station is there are no professional consulters to help companies building the LPG service station. Although the Ministry of Economic Affairs, R.O.C. draw up the “LPG vehicles service station establishment manual”, it is not enough for the building process, especially for the “constructing the LPG service station”. This study tries discussing the safety planning for LPG service station, and tries to draw up the “LPG service station designing and construction manual”. It could be helpful to establish the safe LPG service station, eliminate customers’ anxiety, and could increase the growing rate of the LPG service station. This study adapts the literature review method and risk assessing method to study the safety planning for the LPG service station. The study searches the LPG service station accident which comes from Japan, Hong Kong, China, South Korea and U.S. to discuss the key safety factor for building the LPG service station. The study also compares the safety planning of the LPG service station in Holland, Japan, Australia and Hong Kong with in Taiwan. The study assesses the influence of different degree of the LPG service station safety planning to discuss the proper protection planning. The proper protection planning could decrease the risk. This study tries to draw up the “Standard design and building process of LPG service station“, which might refer to the “Rule of the LPG service station building up and management”, and “LPG and petrol/diesel service stations engineering mechanical/electrical design and construction standard”. All these works is trying to build up a safety plan for the LPG service station.
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Su, Bi-Li y 蘇碧麗. "The Study on Supervision Mobile Services of Lienchiang Station". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/25735660543685640766.
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碩士銘傳大學
公共事務學系碩士在職專班
102
Lienchiang County compirses of five islands (Nangan, Beigan, Tungchu, Sichu and Tungyin island) that grouped into four Townships (Nangan, Beigan, Chukuang and Tungyin Township) while there is only one Motor Vehicle Office in Lienchiang located in Nangan Township. To render services to all separate islands, from 2004 officers in the Lienchiang Motor Vehicles Office travel three times per month to each island to provide face-to-face services including issuance of drivers licenses, collection of Motor related fees and delivery of receipts. By simplifying operating process and the implementation of Electronic Government policy the goal of "Total mobilization of Motor Vehicles services to Townships" is accomplished. This research was conducted by questionnaire survey and comes up with following findings and suggestions through in-depth interview and questionnaire analysis: 1. Physical LAN connection helps to enhance efficiency and provides incessant services. 2. Inspection policies should be tailor-made to separate islands. A simplified inspection system that utilizes Tablet PCs and paper-free policies should be introduced to boost efficiency and environmental protection. 3. Build separate space for Motor Vehicle Services to enhance quality and efficiency. 4. Constantly listens to people''s needs and maintain service quality. Simplify inspection process with electronic devices. 5. Strengthen professional training to cultivate officers and properly reward officers for their performances to provide officers with incentives to stay on the job.
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Hsiao, Yungying y 蕭詠瀅. "A Study of business model of self-service gas stations". Thesis, 2012. http://ndltd.ncl.edu.tw/handle/91917128322738998673.
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碩士國立中正大學
高階主管管理碩士在職專班
100
The domestic gas industry is highly competitive, traditional gas station is getting saturated, under such intense competitive environment, the profit of operating gas stations are not as good as ever, so all the industry professions are thinking the further business model, hoping to stand out from the competitive environment of traditional gas stations. In recent years, the rise of business model of self-service gas station, although the number of domestic gas stations is many and which is plenty of competition, the self-service gas stations are still in a few. Therefore, this study uses the way of case study, and use in-depth interview to CEO for understanding the different between traditional gas stations and self-service gas stations about competitive environment and marketing strategy, in addition, this study also discuss the consumer’s opinions, base on the above, this study try to find the suitable business model of self-service gas station. Through the contents of interview and the literature collation, this study proposes the diversification strategy and league for business model of self-service gas stations. Because the operating environment of the domestic gas stations, either in regulations nor consumer habits are not allow unattended settings. Using diversification strategy to proper use of human resources and crease the interesting of user about self-service. Using the practice to set up a convenience store or fast maintenance check center. On the other hand, the way of league can build the system of self-service gas stations, in addition to helping to increase operation office, establish the consistency of self-service brand that it can expanding the market quickly and improve the consumers’ view of self-service.
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Wang, Yu-syuan y 王瑜旋. "Using UTAUT2 Model to Explore the Self-Service Gas Stations". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/36264525710056083806.
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碩士國立高雄第一科技大學
行銷與流通管理研究所
102
An integrative research framework is developed in this study to examine the effect of using self-service gas for the CPC Corporation on customers. Expected performance, effort expectancy, social impact, price value, hedonic motivation and cognitive behavioral control are variables included in the research framework. Survey questionnaires are used to collect data and 240 valid samples are obtained. The research findings are as follows：Performance expectancy, effort expectancy, price value, inertia and perceived behavior control positively influences continued use intentions for experienced customers.
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LIU, CHEN-HSUN y 劉振勳. "A Study of Service Quality for The Public Employment Service Station". Thesis, 2010. http://ndltd.ncl.edu.tw/handle/25771086240223829634.
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碩士中華大學
經營管理研究所
98
In recent years, the global economic slum and the impact of changes in industrial structure in the 21st century, the serious unemployment problem has become an urgent need for our government to solve major social and economic problems. The face of rising unemployment, although the public employment service stations have no the secret worry of budget source, but must face high standard public opinion. Using service recovery, service quality and customer satisfaction, these ideas can maintain continuous improvement organization, create growth in value and improve customer satisfaction. This research adopts Kano two-dimensional quality model and importance to be satisfied with degree(IPA) in the meantime to carry on analysis; First, according to Kano two-dimensional quality model, which can categorize the quality of public employment service station. Followed by the use of an important degree of satisfaction with the service quality attributes, by Kano two-dimensional quality model, IPA analysis and comparison of results of the public employment service stations are the key service quality, to take this we can distinctive the service quality is advantage or disadvantage and understand the priority of improving service quality, and proposed the studying conclusion and suggestion for improving service quality as an important reference for the relevant units to enhance customer satisfaction. By this research investigation, we found that only if the public employment service stations to provide basic service or basic hardware facilities, regards as nature easily by the job seekers. If the service can be expanded attention to the psychological level, more attention to the internal of job-seekers need to be respected and to be concerned about the demand, such as “service can be different for different people care”, “staff very patient to answer the question”, “the attitude of staff cordial”, and so on, are able to improve the job of the public employment service stations full-scale degree. If other, “to provide the promised services on time”and“the attitude of staff cordial”, on the job also becomes very attractive to have a great, this is also the key findings of this study service quality.
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Sheng, Tsai Jui y 蔡瑞聲. "The Relationship Among Service Quality,Customer Satisfaction And Customer Loyalty With Self-Service Gas Stations". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/66350165864268690892.
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碩士國立中正大學
企業管理研究所
101
Since 1987, the Taiwanese government permitted setting up the private gas station, and the number of the gas station has been growing rapidly. However, the growth has progressed faster than the vehicle fuel consumption, which causes the average fuel supply of the gas station to decrease gradually. In this highly competitive market, understanding the consumer behavior and the technological innovation can ensure the gas station franchisee to become a leading enterprise. In 2006 Chinese Petroleum Corporation (CPC) started to launch credit card self-service gas stations to enhance the competitiveness and solve the shortage of manpower, expecting the innovative consuming model could be accepted by the customers and become a mainstream. The research investigates the relationship among customer satisfaction, customer loyalty, and service quality by using Likert-scale questionnaires and regression analysis. The objects of the research were focused on customers from 12 self-service gas stations of CPC in jianan area. The results of this research are described as follows: 1.The responsiveness, assurance, empathy and reliability of service quality have significant positive influence on internal aspect of customer satisfaction. The assurance, empathy and reliability of service quality have significant positive influence on external aspect of customer satisfaction. The empathy of service quality is the key factor to enhance the customer satisfaction. 2.Both internal and external aspects of customer satisfaction have positive influence on customer loyalty, which Internal aspect affects customer loyalty the most. 3.The variety of personal characteristics affects customer satisfaction, customer loyalty, and service quality, especially in age, education and monthly number of refueling.
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Goncalves, Kevin. "Devland: a multi-service station in Armadale, Devland". Thesis, 2012. http://hdl.handle.net/10539/11850.
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Fantastic Devland is an architectural thesis that explores the integrating potential of the Baragwanath Buffer Zone.
I will investigate the nature and role of in-between spaces over time.
Internationally, in-between spaces have received much attention in recent years, due to a broader understanding of ‘local’. The economic decision to unify Europe into the European Union, for instance, meant that previously obscure spaces provincially or nationally became very strategic when considered continentally and as a result, on a spatial level, certain territories gained importance while others lost it (Lootsma, 2002).
In South Africa, the collapse of Apartheid in 1994 and the subsequent creation of the Republic of South Africa implied that, spatially (among other things), the buffer zone as a racially separating device became redundant. It also meant that previously exclusive spaces are to be integrated into inclusive neighbourhoods, accessible to all who are interested in being included.
Fantastic Devland proposes another Armadale, by trying to connect diverse scales, programmes and contexts through the re-interpretation of existing petrol stations on the side of the road.
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Lin, Yang y 林揚. "Research on Architecture-Oriented Police Station Service Model". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/d5u5xs.
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碩士國立中山大學
資訊管理學系研究所
106
In this study, we used the Structure-Behavior Coalescence (SBC) architecture description language (ADL) to construct an Architecture-Oriented Police Station Service Model (AOPSSM).With an integrated description of the enterprise structure and enterprise behavior, AOPSSM is then well specified and designed. The police station service itself is complicated. Several indicators based on enterprise engineering, such as task management, staff management, organization management and technology management are justified that AOPSSM can indeed improve management efficiency, ease of understanding, and good communication and avoid unnecessary duplication of work.
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Horng, J. S. y 洪振雄. "Optimization Design of Base Station Antenna for Personal Communication Services". Thesis, 1995. http://ndltd.ncl.edu.tw/handle/74831561743431663821.
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碩士義守大學
電機工程研究所
83
In massive wireless communication, such as the Personal Communication Service (PCS), one of the most important problems is the ability to increase the user density without degrading the quality of communication. In addition, the changes to the communication systems and the total cost associated with this changes should be as small as possible. The use of directional antenna can reduce the interference due to frequency reuse. As a result, the frequency reuse factor can be reduced from k=7 to k=3 which significantly increases the user density of a cell since more frequencies are available. In this thesis, the effect of placing a conducting plate behind the antenna as a reflector to redirect the energy is studied. As a result of the existence of the plates, the antenna system behaves as a directional antenna so that the benifit as mentioned above can be achieved. There are four different types of reflection plates used in this study, i.e., the plate, the corner reflector, the cylindrical reflector and the parabolic reflector. Computer codes are developed to determine the effect of the conducting plates. The codes can be used to obtain optimized results for different environments.