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Libros sobre el tema "Total Experience Management"

Autor: Grafiati
Publicado: 4 de junio de 2021
Última modificación: 3 de febrero de 2022

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1

Parker, David W. Service Operations Management: THE TOTAL EXPERIENCE. Edward Elgar, 2012.

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2

Harris, Beverley. TQM - the hands-on experience: People make quality. Stanley Thornes, 1995.

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3

Quality improvement in the Irish civil service: Experience of a pilot programme. Institute of Public Administration, 1992.

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4

APO Top Management Forum (15th 1999 Kyoto, Japan). Top management forum: Features of excellent firms : experience of quality award winning firms. Asian Productivity Organization, 2000.

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5

Al-Quraini, Naima. Quality assurance in higher education: A case study of Kuwait University experience with total quality management approach : a panacea or a placebo? The Academic Publication Council, Kuwait University, 2001.

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6

The new gold standard: 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company. McGraw-Hill, 2008.

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7

Hart, Christopher V. Investors in People and the implication for total quality management in the school context: an analysis of one school's experience of the principles, procedures and practice of 'Investors' during the journey towards resubmission. Oxford Brookes University, 1998.

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8

McHale, Hank. Actual experiences of a CEO: How to make continuous improvement in manufacturing succeed for your company. ASQC Quality Press, 1995.

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9

Parker, David W. Service Operations Management: The Total Experience. Elgar Publishing, Incorporated, Edward, 2012.

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10

Quality 2000: Management for success : an anthology of the total quality experience. Published for the Institute of Quality Assurance by S. Jary, 1992.

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11

Top management forum: Features of excellent firms : Experience of quality award winning firms. Asian Productivity Organization, 2000.

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12

Oliver, Jodi-Ann, Lori-Ann Oliver, Michael Casimir, and Caroline Walker. Pain Management for General Pediatric Surgery. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190457006.003.0013.

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As the misconception that children and infants do not experience pain in the same way as adults has been vastly discredited, the management of perioperative pain in the pediatric population has become a rapidly developing field. Inadequate treatment of perioperative pain in this population can lead to serious long-term or permanent sequela for not only the patients but also their families. Postoperative pain management in children is best accomplished using a multimodal approach in which different classes of drugs such as opioids (short or long acting), non-opioid adjuncts (nonsteroidal anti-i
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13

Christoph, Hagedorn, ed. Best practices in total quality: Experiences from East Asia and the USA. Drager, 1995.

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14

Cloud, Dana L. The Problem with “Jointness”. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252036378.003.0005.

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This chapter goes into depth about union reformers' overarching critique, that the union engages in too much cooperation with the company. Such cooperation often manifests itself in joint safety, performance, and team-based management initiatives. These workers' assessment of programs such as Total Quality Management and the implementation of the High Performance Work Organization illustrate two arguments. First, workers possess the resources of their experience to recognize and reject ideological efforts to align their interests with those of the company. Second, scholars and labor union memb
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15

Yennurajalingam, Sriram, and Eduardo Bruera, eds. Hospice and Palliative Medicine and Supportive Care Flashcards. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190633066.001.0001.

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In the United States, the subspecialty of hospice and palliative medicine has seen rapid growth since it was recognized by the American Board of Medical Specialties. During the past decade, there has been a dramatic increase in the number of palliative care programs and improved access to palliative and hospice for patients with life-limiting illness. There has also been an increase in the educational opportunities as well as growth of fellowship programs to train palliative care fellows. Unfortunately, there are limited study aids available for learning and retaining essential concepts in pal
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16

Jiménez, Catalina, Julen Requejo, Miguel Foces, Masato Okumura, Marco Stampini, and Ana Castillo. Silver Economy: A Mapping of Actors and Trends in Latin America and the Caribbean. Inter-American Development Bank, 2021. http://dx.doi.org/10.18235/0003237.

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Latin America and the Caribbean, unlike other regions, is still quite young demographically: people over age 60 make up around 11% of the total population. However, the region is expected to experience the fastest rate of population aging in the world over the coming decades. This projected growth of the elderly population raises challenges related to pensions, health, and long-term care. At the same time, it opens up numerous business opportunities in different sectorshousing, tourism, care, and transportation, for examplethat could generate millions of new jobs. These opportunities are terme
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