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1

Muskat, Birgit. "Total Quality Management im Tourismus." Wiesbaden : Dt. Univ.-Verl, 2007. http://dx.doi.org/10.1007/978-3-8350-5413-4.

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2

吳偉倫 and Wai-lun James Ng. "Total Quality Management in China." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268250.

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3

Lundahl, Carl Gustav. "Total quality management in sawmills /." Luleå : Division of Wood Science and Technology, LTU Skellefteå, Luleå University of Technology, 2009. http://pure.ltu.se/ws/fbspretrieve/3018479.

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4

Ng, Wai-lun James. "Total Quality Management in China /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18831217.

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5

Waddington, Michael E. "Total Quality Management : the development, application and analysis of a Total Quality Management paradigm in healthcare." Thesis, University of Huddersfield, 1995. http://eprints.hud.ac.uk/id/eprint/4875/.

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The research programme focuses on Total Quality Management adoption and application. TQM which is established in a number of businesses and industries has more recently been introduced into healthcare. TQM definition and eclectic paradigm has been developed and tested for establishing quality performance and distinguishing radical change and continuous improvement approach. A number of critical elements and variables concerning implementation and application are identified which pertain to organisations which through size and bureaucracy operate with diverse missions, a wide range of systems a
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6

Beckwith, Paul D. "Total Quality Management a management philosophy for providing high quality construction /." Thesis, Baltimore, Maryland : University of Maryland, 1992. http://handle.dtic.mil/100.2/ADA252743.

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Thesis (M.S. in Civil Engineering) University of Maryland, Spring 1992.<br>"A scholarly paper submitted to: Professor William Maloney of The University of Maryland for ENCE 689, Spring 1992." Description based on title screen as viewed on April 8, 2009. Includes bibliographical references (p. 42-43). Also available in print.
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7

Cheong, Shu-keung Frankie, and 張樹強. "Implementing total quality management in estate management company." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31968557.

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8

Cheong, Shu-keung Frankie. "Implementing total quality management in estate management company." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B22360049.

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9

Wang, Xu. "An integrated total quality management framework." Thesis, University of Sussex, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.489031.

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10

Wong, Shiu Ho. "Total quality of supply chain management." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/20560/.

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In today's business, companies must make use of the resources of their whole supply chains to be successful in the intensely competitive market place. Therefore, supply chain management (SCM) has become a useful and strategic tool for companies to achieve competitive advantage. Many SCM studies focus on the information flow and material flow between organisations and their suppliers. They do not have a holistic view of SCM with little emphasis on parameters such as culture, quality, relationship and process factors. This study develops a more comprehensive SCM model which can help organisation
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11

Choisne, Franck R. (Franck Remi Didier) Carleton University Dissertation Management Studies. ""Performance measurement for total quality management."." Ottawa, 1994.

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12

Alazemi, Waleed. "Total quality management within the construction industry of Kuwait : the role of Total Quality Management and its usage." Thesis, Loughborough University, 2013. https://dspace.lboro.ac.uk/2134/12654.

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The aim of this research is to understand employees' contribution to the successful implementation of total quality management (TQM) within construction companies in Kuwait. A research model was developed based on previous studies to guide the research and understand the different factors that contribute to employee contribution and implementation of TQM. The research begins with reviewing different literatures on employee contribution and TQM. The factors studies the implementation and usage of quality management in the construction companies and factors such as leadership, employee, teamwork
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13

Ridgeway, Graeme Mansel. "Introducing total quality management : a change in management ideology." Thesis, Sheffield Hallam University, 1997. http://shura.shu.ac.uk/3182/.

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Total Quality Management (TQM) is a phenomena of the eighties. According to Pascale (1990), it has received more publicity than any other management innovation. Its level of popularity seems only to be rivalled by the variety of ways it manifests itself to managers and academics. This thesis is an explanatory case study (Hamel 1993; Yin 1994), based on research into one company's efforts to introduce Total Quality Management to their organisation. The research task was to explain the changes being brought about within the researcher's employing company, Ilford Limited, a photographic materials
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14

Sherif, Khaled F. "Total quality management and construction project management in Libya." Thesis, University of Plymouth, 2010. http://hdl.handle.net/10026.1/2510.

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This thesis sought to explore total quality management (TQM) implementation and barriers that need to be overcome due to differences between societal cultures, which have become a subject of intense discussion in the wake of the globalisation of the world economy. Inter-societal cultural barriers to TQM implementation were contrasted against the accepted organisational cultural barriers, which are well documented in established literature on this topic. A case study for the analysis was taken from the Libyan construction sector, where TQM is increasingly being reported as being adopted by comp
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15

Chow, Chi-yang David, and 周志揚. "Total quality management in Hong Kong bank." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31268717.

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16

Yip, Man-shan Tammy, and 葉文珊. "Total quality management for the accounting profession." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31269515.

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17

Poon, Kai-jee Edward, and 潘啓智. "Total quality management in the constructed project." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B42128353.

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18

Leonard, Denis Thomas Patrick. "The strategic dynamics of Total Quality Management." Thesis, University of Ulster, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393771.

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19

McAdam, Rodney. "Tracing the loci of total quality management." Thesis, University of Ulster, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393486.

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20

McPherson, Aaron F. (Aaron Francis). "Total quality management at AT&T." Thesis, Massachusetts Institute of Technology, 1995. http://hdl.handle.net/1721.1/11525.

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21

Kramer, Miriam. "The human factor in Total Quality Management." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50154.

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Thesis (MBA)--Stellenbosch University, 2004.<br>The nature of work and its organisation has interest managers, economists and social scientists for as long as people have been employed by others to engage in productive activity. Managers have largely been interested in maximising output from available resources. During the last decade one approach has risen to outstanding popularity in this context: Total Quality Management. Total Quality Management is regarded as an approach which combines the technical and managerial side of management. Whereas the technical side of quality management
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22

Flores-Molina, Jose C. "A Total Quality Management Methodology for Universities." FIU Digital Commons, 2011. http://digitalcommons.fiu.edu/etd/375.

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This research document is motivated by the need for a systemic, efficient quality improvement methodology at universities. There exists no methodology designed for a total quality management (TQM) program in a university. The main objective of this study is to develop a TQM Methodology that enables a university to efficiently develop an integral total quality improvement (TQM) Plan. Current research focuses on the need of improving the quality of universities, the study of the perceived best quality universities, and the measurement of the quality of universities through rankings. There is no
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23

Poon, Kai-jee Edward. "Total quality management in the constructed project." Click to view the E-thesis via HKUTO, 1989. http://sunzi.lib.hku.hk/hkuto/record/B42128353.

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24

Etienne, Michele. "Total-Quality-Management im Spital erfolgreich gestalten /." Bern : Haupt, 2000. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008939726&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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25

Yip, Man-shan Tammy. "Total quality management for the accounting profession /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19872215.

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26

Chow, Chi-yang David. "Total quality management in Hong Kong bank /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19876634.

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27

DeFazio, Mary Beth. "Total Quality Management and the Malcolm Baldridge National Quality Award /." Online version of thesis, 1993. http://hdl.handle.net/1850/11577.

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28

Zhang, Zigang. "Quality management for Chinese construction." Thesis, University of Salford, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.366064.

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29

Tung, Chi-kin Steve. "Total quality management a key to success on providing quality property management in Hong Kong /." Click to view the E-thesis via HKUTO, 2001. http://sunzi.lib.hku.hk/hkuto/record/B3196901X.

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30

Chan, Chi-chung. "Quality management issues facing a testing laboratory /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19876695.

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31

董志堅 and Chi-kin Steve Tung. "Total quality management: a key to success onproviding quality property management in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B3196901X.

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32

Radtke, Philipp. "Ganzheitliches Modell zur Umsetzung von Total-quality-Management /." Berlin : IPK, 1997. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007843495&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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33

Wilson, Marya L. "Total quality management (TQM) at the University Centers." Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006wilsonm.pdf.

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34

Sou, On Peng. "How ISO 9000 approach to total quality management." Thesis, University of Macau, 2000. http://umaclib3.umac.mo/record=b1636773.

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35

Weißmann, Sven. "Total Quality Management für Industriebetriebe : Praktiken zur Leistungssteigerung /." Wiesbaden : Dt. Univ.-Verl, 2002. http://www.gbv.de/dms/bs/toc/338084436.pdf.

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36

Black, S. A. "Measuring the critical factors of Total Quality Management." Thesis, University of Bradford, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539126.

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37

Rampa, SH. "A customised total quality management framework for schools." University of South Africa Press, 2010. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001183.

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Abstract Research has revealed that many of the historically disadvantaged schools in South Africa experience difficulty in implementing policies aimed at restoring the quality of teaching and learning. The difficulty has been attributed to several factors such as poor conceptualisation and implementation of quality management systems at school level. This article reports on empirical research that investigated the possibility of applying Total Quality Management principles in schools for the purpose of restoring the culture of learning and teaching. Data was collected through qualitative and
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38

Shi, Ji. "The implementation of total quality management in China." Thesis, This resource online, 1993. http://scholar.lib.vt.edu/theses/available/etd-01242009-063130/.

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39

Lewis, Cynthia J. "Implementing total quality management in the public sector." CSUSB ScholarWorks, 1995. https://scholarworks.lib.csusb.edu/etd-project/1106.

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40

Parish, David Houston Jr. "Total quality management: A handbook for business leaders." CSUSB ScholarWorks, 1997. https://scholarworks.lib.csusb.edu/etd-project/1415.

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41

Negrón, Naldos Luis Alfredo. "Relationship between quality management practices, performance and maturity quality management, a contingency approach." Doctoral thesis, Pontificia Universidad Católica del Perú, 2020. http://hdl.handle.net/20.500.12404/16755.

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Quality management is a key element in organizations to improve operational performance, product quality and organizational performance, but despite extensive research, it is still necessary to determine which quality management practices are most important or can generate the greatest benefits in organizations. Likewise, evidence has been found which concludes that not all implementations of quality management systems generate positive effects, so it is necessary to introduce contingent variables in the studies that allow understanding the different situations and thus define which vari
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42

Tsang, Lai-shuen, and 曾麗旋. "Quality in residential property management: an evaluation of total quality management in private propertymanagement sector." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2009. http://hub.hku.hk/bib/B44402107.

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43

Adebanjo, A. Oludotun. "A framework for total quality culture development." Thesis, University of Liverpool, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246737.

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44

Baškarada, Saša Koronios Andy. "Information quality management capability maturity model." Wiesbaden : Vieweg + Teubner Research, 2009. http://site.ebrary.com/id/10382617.

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45

Baškarada, Saša. "Information quality management capability maturity model." Wiesbaden [Germany] : Vieweg+Teubner Research, 2009. http://dx.doi.org/10.1007/978-3-8348-9634-6.

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46

De, Bruyn Phillipus Petrus. "A management strategy for the improvement of the effectiveness of secondary schools through total quality management / Phillipus Petrus de Bruyn." Thesis, Potchefstroom University for Christian Higher Education, 2003. http://hdl.handle.net/10394/10099.

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The new paradigm in managing organisations, known as Total Quality Management (TQM), was investigated in this thesis. TQM as a management concept represents a fundamental change in the management approach of organisations (i.e. schools). TQM comprises a comprehensive change to the theory and practice of management, and focuses in particular on leadership and people. It is claimed in literature that the bulk of problems of organisations is leadership or management-related subsequently the implementation of TQM poses a major challenge to the managers of those organisations. It has become clear
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47

Cheuk, Wing-chong Karen, and 卓穎莊. "An analysis of the quality culture of Hong Kong companies." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B30431827.

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48

Yip, Wai-leung. "The influence of Chinese cultural values on successful housing management in China and Hong Kong." Click to view the E-thesis via HKUTO, 2002. http://sunzi.lib.hku.hk/hkuto/record/B31969288.

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49

Magwaza, Lungile Thokozile. "Educators' views on total quality management in secondary schools in Eshowe circuit." Thesis, University of Zululand, 2007. http://hdl.handle.net/10530/1133.

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Submitted in partial fulfillment of a Masters Degree in the Department of Educational Planning and Administration in the Faculty of Education at the University of Zululand, South Africa, 2007.<br>A number of sources and articles have been published on the subject of Total Quality Management (TQM). The majority of them have not been specifically targeted at how educators view TQM and how it could be used to improve teaching and learning in schools. The purpose of this study was to detennine the views of educators on TQM in secondary schools. The study aimed at finding out how TQM princ
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50

Cheuk, Wing-chong Karen. "An analysis of the quality culture of Hong Kong companies /." [Hong Kong : University of Hong Kong], 1994. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13787998.

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