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Articles de revues sur le sujet « Deviant tourist behaviors »

Auteur : Grafiati

Publié le 2 juin 2025

Mis à jour le 31 juillet 2025

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1

Jo, W., Y. Lin, P. Xue, and M. Joppe. "Role of deindividuation between perceived crowding and tourist behaviors: Moderating effect of environmental knowledge." International Journal of Tourism Research 26 (June 7, 2024): e2748. https://doi.org/10.1002/jtr.2748.

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Destination crowding has emerged as a serious issue for tourist sites and visitors alike. This research delves into the correlation between two-dimensional perceived (spatial and human) crowding and two tourist behaviors (pro-environmental and deviant behavior). Additionally, it explores the influence of deindividuation and environmental knowledge on these relationships. The study, based on 313 Chinese domestic tourists who recently visited the Great Wall, reveals that perceptions of spatial and human crowding significantly trigger deviant behavior. Conversely, pro-environmental behavior is in

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Rhamadani, Fitri Amalia, I. Ketut Suwena, and L. G. L. K. Dewi. "MODEL PENGENDALIAN SOSIAL PREVENTIF DALAM MENANGANI PENYIMPANGAN PERILAKU WISATAWAN MANCANEGARA DI KABUPATEN BADUNG." Jurnal IPTA 9, no. 1 (2021): 73. http://dx.doi.org/10.24843/ipta.2021.v09.i01.p07.

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Deviations in the behavior of foreign tourists often occur in Badung Regency. Forms of deviant behavior include aggressive behavior, behavior against authority, disrespectful behavior and stupid behavior. The need for a preventive social control effort in anticipating the occurrence of deviations in the behavior of foreign tourists in the future. Determination of informants using purposive sampling and snowball sampling. Data collection is done by observation, interviews, literature study, and documentation. Data analysis techniques using qualitative analysis with the creditability test and th

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Ariawaty, R. Rina Novianty, Layyinaturrobaniyah Layyinaturrobaniyah, Egi Arvian Firmansyah, Hilmiana Hilmiana, and Kurniawan Saefullah. "Driving Behavior and Tourist Experience: A Study of the Bandung Metropolitan Area." Society 13, no. 2 (2025): 956–74. https://doi.org/10.33019/society.v13i2.823.

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Driving behavior significantly influences tourist comfort and experiences in a destination, making traffic management a critical consideration for tourism-focused cities. This study examines driving behaviors in Bandung and assesses their impact on tourists' comfort and overall experiences. A total of 300 respondents, consisting equally of drivers and tourists, participated through an online questionnaire administered via Google Forms across West Bandung Regency, Bandung Regency, Cimahi City, and selected areas of Sumedang Regency in West Java Province, a method particularly effective during t

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Ariawaty, R. Rina Novianty, Layyinaturrobaniyah Layyinaturrobaniyah, Egi Arvian Firmansyah, Hilmiana Hilmiana, and Kurniawan Saefullah. "Driving Behavior and Tourist Experience: A Study of the Bandung Metropolitan Area." Society 13, no. 1 (2025): 612–30. https://doi.org/10.33019/society.v13i1.823.

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Driving behavior significantly influences tourist comfort and experiences in a destination, making traffic management a critical consideration for tourism-focused cities. This study examines driving behaviors in Bandung and assesses their impact on tourists' comfort and overall experiences. A total of 300 respondents, consisting equally of drivers and tourists, participated through an online questionnaire administered via Google Forms across West Bandung Regency, Bandung Regency, Cimahi City, and selected areas of Sumedang Regency in West Java Province, a method particularly effective during t

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Nursyifa, Aulia. "Pencegahan Perilaku Menyimpang Akibat Penyalahgunaan Narkoba pada Remaja Millenial di Pulau Untung Jawa." Jurnal Pengabdian Pada Masyarakat 5, no. 4 (2020): 1110–21. http://dx.doi.org/10.30653/002.202054.567.

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PREVENTION OF DEVIANT BEHAVIOUR DUE TO DRUG ABUSE IN MILLENIAL ADOLESCENTS IN UNTUNG JAWA ISLAND. The changing times are so rapidly that youth are susceptible to deviating behaviors, one of which is drug abuse among adolescents. The existence of tourist attraction becomes an attraction for tourists in Pulau Untung Jawa, the tourists can bring influence to the youth in Untung Jawa island including drug use. The purpose of this devotion is to provide knowledge to the youth to make precautions against deviant behavior due to drug abuse. Method of community devotion in the form of counseling to ad

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Ying, Tianyu, Jun Wen, and Hairong Shan. "Is Cannabis Tourism Deviant? A Theoretical Perspective." Tourism Review International 23, no. 1 (2019): 71–77. http://dx.doi.org/10.3727/154427219x15561098338303.

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With the growth of cannabis tourism, destinations such as the Netherlands have begun to offer cannabis-related products and services to visitors, including tourists from countries where all drugs are strictly prohibited. Yet limited research has sought to understand cannabis-oriented tourists' efforts to neutralize deviant connotations, namely by justifying or rationalizing misbehavior, when deciding to participate in cannabis tourism. This research note proposes a framework of deviant consumption behavior (DCB) constructed of geographic shifting, self-identity shifting, and moral identity shi

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Li, Tao, and Yun Chen. "Do Regulations Always Work? The Moderate Effects of Reinforcement Sensitivity on Deviant Tourist Behavior Intention." Journal of Travel Research 58, no. 8 (2018): 1317–30. http://dx.doi.org/10.1177/0047287518804679.

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Deviant tourist behavior is destructive to both the tourist experience and tourism development. Punishment and reward are two regulation approaches that are widely used to reduce deviant tourist behavior. However, few scholars have considered why punishment and reward are occasionally ineffective. Based on reinforcement sensitivity theory, this article explored the effects of punishment and reward on reducing deviant tourist behavior intention. Following the rules of a quasi-experiment design, a scenario-based survey was conducted to test hypotheses. The results showed that both punishment and

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Gu, Hye-Min, and Ji Youn Jeong. "Effects of Self-control and Certainty of Punishment on Deviant Tourist Behaviors: A Comparison of Korea and the United States by applying the Model of a Goal-oriented Behavior." Journal of MICE & Tourism Research 24, no. 1 (2024): 81–105. http://dx.doi.org/10.35176/jmtr.24.1.5.

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Ejikeme, Joy Nneka Uchenye, Moses Onyemaechi Ede, Daphney Mawila, and Joy Obiageli Oneli. "Intervention for work–family conflict and work deviance behavior among female workers in Tourism, Museum, Art Gallery Exhibition Centers: Implications for sustainable Tourism development intervention study." Medicine 103, no. 23 (2024): e38394. http://dx.doi.org/10.1097/md.0000000000038394.

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Background: This study was motivated due to psychological exhaustion, demands, and conflict degenerating from the work environment and family responsibilities facing career female workers. These roles and expectations have posed serious dilemmas to female populations in workplaces. Leaving them untreated is risky and could lead to severe psychological disturbances. Based on these, this study investigated the effect of the occupation health model of Rational Emotive Behaviour Therapy on work–family conflict and work-deviant behavior among female workers in Tourism, Museum, Art Gallery and Exhib

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Malik, Pooja, and Usha Lenka. "Exploring interventions to curb workplace deviance: lessons from Air India." Tourism Review 74, no. 3 (2019): 563–85. http://dx.doi.org/10.1108/tr-04-2018-0048.

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Purpose In a world of fast-changing markets, corporate brand is the heart and soul of a company. A company’s employees are crucial in nourishing a successful corporate image. Eventually, organizations require committed employees who orient their energy and drive the company toward a shared vision. However, employees’ deviant behavior can cripple the organization’s brand image. Given this fact, the purpose of this study is to offer strategies that can play a vital role in overcoming destructive deviance and in turn fostering the pavement for building a strong corporate brand image. Design/metho

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Uriely, Natan, Yael Ram, and Ayala Malach-Pines. "Psychoanalytic sociology of deviant tourist behavior." Annals of Tourism Research 38, no. 3 (2011): 1051–69. http://dx.doi.org/10.1016/j.annals.2011.01.014.

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Murnia Aristha, Dewa Ayu. "STRATEGI GURU AGAMA HINDU DALAM PENANGGULANGAN PERILAKU MENYIMPANG SISWA DI SMK PARIWISATA PGRI UBUD KABUPATEN GIANYAR." Jurnal Penelitian Agama Hindu 1, no. 2 (2017): 298. http://dx.doi.org/10.25078/jpah.v1i2.255.

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<p><em>One of the problems faced by the Indonesian nation in the world of education is the low quality of education at every level and unit of education and the decline of ethical morals of students so that the occurrence of deviant behavior. The problems raised in this research is how the role of Hindu religious teachers in the prevention of deviant behavior, and the forms of prevention by Hindu religious teachers in dealing with deviant behavior on the students of SMK Tourism PGRI Ubud Gianyar regency. In dealing with the need to deviate the necessary teachers competent and profe

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Li, Shanshi, Laurie Wu, and Xinyan Wei. "Leveraging elevation to deter deviant tourist behaviours." Annals of Tourism Research 112 (May 2025): 103953. https://doi.org/10.1016/j.annals.2025.103953.

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Browning, Victoria. "An exploratory study into deviant behaviour in the service encounter: How and why front-line employees engage in deviant behaviour." Journal of Management & Organization 14, no. 4 (2008): 451–71. http://dx.doi.org/10.5172/jmo.837.14.4.451.

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AbstractThis article discusses the findings of an exploratory study into the nature and influencing factors of front-line employee deviant behaviour in service encounters in two hospitality industries. A dual perspective approach was used that involved employees and customer perceptions. Interviews were conducted with service managers and front-line employees from hospitality and adventure tourism organizations in New Zealand. Data from customers was obtained from written scenarios and customer feedback. Based on the outcomes of this study and related literature, a definition of service devian

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Hu, Hsin-Hui Hu “Sunny”, Hung-Sheng “Herman” Lai, and Brian King. "Restaurant Employee Service Sabotage and Customer Deviant Behaviors: The Moderating Role of Corporate Reputation." Journal of Hospitality & Tourism Research 44, no. 7 (2020): 1126–52. http://dx.doi.org/10.1177/1096348020936331.

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This article provides a timely exploration of the relationship between hospitality employee service sabotage and customer deviant behaviors in Taiwan. The authors also examine the mediating role of relational quality and the moderating role of corporate reputation. The proposed research framework was tested using data from 226 customers of casual dining restaurants who responded to a questionnaire-based survey that was administered in northern Taiwan. The results indicate that employee service sabotage is positively related to customer deviant behaviors and potentially increases the incidence

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Pan, Wen, Liuyuan Sun, Li-yun Sun, Chenwei Li, and Alicia S. M. Leung. "Abusive supervision and job-oriented constructive deviance in the hotel industry." International Journal of Contemporary Hospitality Management 30, no. 5 (2018): 2249–67. http://dx.doi.org/10.1108/ijchm-04-2017-0212.

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Purpose Drawing on activation theory, this paper aims to examine the process through which abusive supervision influences job-oriented constructive deviance (JCD) in the hospitality industry. Design/methodology/approach Data are collected from 198 employees working with 34 supervisors, at three time points across four hotel groups in Macau. The instantaneous indirect effect and moderated curvilinear effect using established measures are tested. Findings First, abusive supervision was positively associated with hotel employees’ job dissatisfaction and their job dissatisfaction had an inverted c

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Sarwar, Aisha, Lakhi Muhammad, and Marianna Sigala. "Unraveling the complex nexus of punitive supervision and deviant work behaviors: findings and implications from hospitality employees in Pakistan." International Journal of Contemporary Hospitality Management 33, no. 5 (2021): 1437–60. http://dx.doi.org/10.1108/ijchm-08-2020-0808.

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Purpose The study adopts the conservation of resources (COR) theory for providing a better theoretical understanding of punitive supervision as an antecedent of employees’ minor deviant behaviors (namely, employee time theft and knowledge hiding) via creating cognitive mechanisms (employees’ perceived incivility). The purpose of this paper is to examine the moderating role of employees’ RESILIENCY on employees’ ability to buffer the impacts of punitive supervision. Design/methodology/approach Data was gathered from 265 frontline hospitality employees in Pakistan. A survey was administered in p

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Jeon, Hee-Sun. "The Effect of Customer Defective Behavior on Emotional Dissonance and Deviation Behavior of Employees." Journal of Tourism and Sports Research 2, no. 2 (2023): 15–30. http://dx.doi.org/10.56336/kirf.2023.2.2.15.

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Purpose: In this study, we analyzed how customer misbehavior affects employees' emotional dissonance and deviant behavior in complex resorts. Method: A survey was conducted on the employees of the resort complex, and an empirical analysis was conducted on 300 questionnaires using the SPSS 22.0 program. Results: In poor customer behavior, rude behavior, neglect attitude, and sexual harassment were found to have a significant positive (+) effect on emotional dissonance, and emotional dissonance was analyzed to have a positive (+) effect on deviant behavior toward organizations and de

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Vatankhah, Sanaz, and Ali Raoofi. "Psychological entitlement, egoistic deprivation and deviant behavior among cabin crews: an attribution theory perspective." Tourism Review 73, no. 3 (2018): 314–30. http://dx.doi.org/10.1108/tr-09-2017-0146.

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PurposeThis study aims to report on the impact of psychological entitlement and egoistic deprivation on interpersonal and organizational deviant behavior among cabin crews. As a neglected theory in organizational research, attribution theory is used to link psychological entitlement to interpersonal and organizational deviant behavior through the mediating effect of egoistic deprivation.Design/methodology/approachA questionnaire survey was conducted in governmental and public airline companies in Iran. The survey yielded 294 effective questionnaires. Study relationships were gauged using struc

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Li, Tao, and Yun Chen. "The destructive power of money and vanity in deviant tourist behavior." Tourism Management 61 (August 2017): 152–60. http://dx.doi.org/10.1016/j.tourman.2017.02.001.

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Tuna, Muharrem, Issam Ghazzawi, Murat Yesiltas, Aysen Akbas Tuna, and Siddik Arslan. "The effects of the perceived external prestige of the organization on employee deviant workplace behavior." International Journal of Contemporary Hospitality Management 28, no. 2 (2016): 366–96. http://dx.doi.org/10.1108/ijchm-04-2014-0182.

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Purpose – This paper aims to examine the effects of perceived external prestige (PEP) on deviant workplace behavior (DWB) and the mediating role of job satisfaction (JS). Design/methodology/approach – The relationship was tested via hierarchical regression analyses. The study used data drawn from 401 employees of five-star hotels located in the Turkish cities of Ankara and Antalya. Findings – The study findings suggest that there is a negative correlation between JS and organizational deviant work behaviors. Employees’ satisfaction leads to workplace harmony and brings employees closer to the

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Dar, Nasib, and Wali Rahman. "Interactional Justice and Deviant Workplace Behavior: The Mediating Role of Perceived Supervisor Support in Hotel Industry of KP-Pakistan." Journal of Entrepreneurship, Management, and Innovation 4, no. 1 (2022): 149–66. http://dx.doi.org/10.52633/jemi.v4i1.121.

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In the field of organizational behaviour, interactional justice and perceived supervisor support have a critical role in directing employees’ behaviour in either positive or negative direction. Keeping this in mind, this paper looks at the effect of interactional injustice on employees’ deviant behaviour with perceived supervisor support as a mediator. To link the study variables, equity and social exchange theories were used. The extensive literature on destructive deviance has been reviewed. To empirically test the relationship, a two-phase sampling technique (first clustering and then purpo

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Belhassen, Yaniv. "Eilat Syndrome: Deviant Behavior Among Temporary Hotel Workers." Tourism Analysis 17, no. 5 (2012): 673–77. http://dx.doi.org/10.3727/108354212x13485873914083.

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Dananjaya, Made Dwi Kurnia, Anak Agung Sagung Laksmi Dewi, and Luh Putu Suryani. "Pertanggungjawaban Pidana terhadap Warga Negara Asing yang Melakukan Tindak Pidana Penganiayaan." Jurnal Interpretasi Hukum 1, no. 1 (2020): 106–11. http://dx.doi.org/10.22225/juinhum.1.1.2195.106-111.

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Indonesia in this era of globalization was made as a country that can include foreigners in carrying out activities in the form of industry, tourism and commerce in Indonesia. The development of technological science, allows people to be more consumptive in using it. Viewed from a psychological perspective, it is often found that foreign tourists have deviant behavior from legal norms that exist in Indonesia. One of the deviant acts is the criminal treatment of persecution of a foreign citizen to Indonesian citizens who are in the Republic of Indonesia. There is also a problem statement. The p

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Su, Lujun, Jin Cheng, Jun Wen, Metin Kozak, and Stephen Teo. "Does seeing deviant other-tourist behavior matter? The moderating role of travel companions." Tourism Management 88 (February 2022): 104434. http://dx.doi.org/10.1016/j.tourman.2021.104434.

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Wang, Tao, Xiuli Zhong, Yu Wang, Xue li, and Yueyue Guo. "A broader social identity comes with stronger face consciousness: The effect of identity breadth on deviant tourist behavior among Chinese outbound tourists." Tourism Management 94 (February 2023): 104629. http://dx.doi.org/10.1016/j.tourman.2022.104629.

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Zoghbi-Manrique-de-Lara, Pablo, Jyh-Ming Ting-Ding, and Rita Guerra-Báez. "Indispensable, Expendable, or Irrelevant? Effects of Job Insecurity on the Employee Reactions to Perceived Outsourcing in the Hotel Industry." Cornell Hospitality Quarterly 58, no. 1 (2016): 69–80. http://dx.doi.org/10.1177/1938965516648791.

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This study examines the role of job insecurity as a moderator that may trigger destructive responses by employees to perceived outsourcing of labor services. Although some studies have suggested that outsourcing might not be viewed favorably by the hotel staff, the article first argues that because outsourcing of labor can be a useful strategy for the effective functioning of a hotel, mere perceptions of outsourcing by internal employees should lead them to react favorably to the hotel in the form of citizenship (organizational citizenship behavior–organization [OCB-O]) and decreased deviance

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Asia, Siti Nur. "Perubahan Fungsi Homestay Sebagai Praktik Prostitusi (Studi Kasus di Tempat Wisata Desa Padusan, Kecamatan Pacet, Kabupaten Mojokerto, Jawa Timur)." Jurnal PUBLIQUE 3, no. 2 (2022): 176–99. http://dx.doi.org/10.15642/publique.2022.3.2.176-199.

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The Pacet Tourism Area is well known as a tourist spot that not only offers beautiful natural scenery, but also has plenty of delicious food as well as homestays and hotels suitable for a family vacation. However, some groups take advantage of this by shifting the function of homestays into prostitution activities. The problems that the researcher wants to study are, how the process of changing the function of homestays in tourist attractions used for prostitution practices in Padusan Village, Pacet District, Mojokerto Regency, and how the Padusan community responds to prostitution activities

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Yeh, Shih-Shuo, Anestis K. Fotiadis, Tai-Ying Chiang, Juei-Ling Ho, and Tzung-Cheng T. C. Huan. "Exploring the value co-destruction model for on-line deviant behaviors of hotel customers." Tourism Management Perspectives 33 (January 2020): 100622. http://dx.doi.org/10.1016/j.tmp.2019.100622.

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Qu, Yanjing, WooMi Jo, and Hwansuk Chris Choi. "Gender Discrimination, Injustice, and Deviant Behavior among Hotel Employees: Role of Organizational Attachment." Journal of Quality Assurance in Hospitality & Tourism 21, no. 1 (2019): 78–104. http://dx.doi.org/10.1080/1528008x.2019.1619498.

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Muhammad, Lakhi, and Aisha Sarwar. "When and why organizational dehumanization leads to deviant work behaviors in hospitality industry." International Journal of Hospitality Management 99 (October 2021): 103044. http://dx.doi.org/10.1016/j.ijhm.2021.103044.

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Haldorai, Kavitha, Woo Gon Kim, Howook (Sean) Chang, and Jun (Justin) Li. "Workplace spirituality as a mediator between ethical climate and workplace deviant behavior." International Journal of Hospitality Management 86 (April 2020): 102372. http://dx.doi.org/10.1016/j.ijhm.2019.102372.

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Hsieh, An-Tien, Su-Chiun Liang, and Ting-Hua Hsieh. "Workplace Deviant Behavior and Its Demographic Relationship Among Taiwan's Flight Attendants." Journal of Human Resources in Hospitality & Tourism 3, no. 1 (2004): 19–32. http://dx.doi.org/10.1300/j171v03n01_03.

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Tepavčević, Jelena. "Fake reviews in hospitality industry." AIDASCO Reviews 1, no. 1 (2023): 27–30. https://doi.org/10.59783/aire.2023.14.

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Online reviews have become essential to an individual’s everyday life. Interpersonal influences are extremely important in the hospitality and tourism industry due to the intangibility of products and services. Fake reviews are products of deviant customer behavior, which may be the source of review manipulation. The result can be illegal and violating behavior, harming organizations and other customers physically or psychologically. Hoteliers and restauranters have resorted to looking for fake reviews, all to achieve certain benefits. Computer scientists have proposed methods for identifying

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Plé, Loïc, and Catherine Demangeot. "Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems." Journal of Business Research 117 (September 2020): 886–96. http://dx.doi.org/10.1016/j.jbusres.2019.06.002.

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Boo, Huey Chern, Anna S. Mattila, and Ching Yeng Tan. "Effectiveness of recovery actions on deviant customer behavior—The moderating role of gender." International Journal of Hospitality Management 35 (December 2013): 180–92. http://dx.doi.org/10.1016/j.ijhm.2013.06.005.

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Li, Tao, and Yun Chen. "The obstacle to building a mutual regulation system: Exploring people's intervention intention toward tourists' deviant behavior." Annals of Tourism Research 93 (March 2022): 103377. http://dx.doi.org/10.1016/j.annals.2022.103377.

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Kuseni, Michael, and Uwe P. Hermann. "Visitor Participation in Deviant Leisure Practices in a South African National Park." Tourism and Hospitality 6, no. 2 (2025): 53. https://doi.org/10.3390/tourhosp6020053.

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Kruger National Park is one of the most well-preserved national parks in the Southern Hemisphere. However, cases of visitors participating in deviant leisure practices (DLPs) are reported in the park, threatening the sustainability of sensitive tourism resources. Adopting a deviant leisure lens, this study assesses the extent to which visitors participate in DLPs at the Kruger National Park (KNP) and the causes of those behaviours. Variables adopted from the KNP codes of conduct for visitors were used to measure the DLPs based on the visitors’ perception of the park. A quantitative survey desi

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Liu, Tingting, Yahui Chen, Chenhong Hu, Xiao Yuan, Chang-E. Liu, and Wei He. "The Paradox of Group Citizenship and Constructive Deviance: A Resolution of Environmental Dynamism and Moral Justification." International Journal of Environmental Research and Public Health 17, no. 22 (2020): 8371. http://dx.doi.org/10.3390/ijerph17228371.

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Previous research on antecedents to constructive deviance remains scattered and inclusive. Our study conceptualizes constructive deviance from the perspective of ethical decision making and explores its antecedents, mechanism, and conditions. Drawing on moral licensing theory and social information processing theory, we propose that group citizenship behavior facilitates moral justification and constructive deviance when environmental dynamism is high and inhibits them when it is low; and moral justification fully mediates the relationship between the interaction of group citizenship behavior

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Zhu, Hong, Yijing Lyu, and Yijiao Ye. "Workplace sexual harassment, workplace deviance, and family undermining." International Journal of Contemporary Hospitality Management 31, no. 2 (2019): 594–614. http://dx.doi.org/10.1108/ijchm-11-2017-0776.

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PurposeThis study aims to examine the effect of workplace sexual harassment (WSH) on hospitality employees’ workplace deviance and family undermining behaviors by focusing on the mediating effect of depression.Design/methodology/approachThis research uses a three-phase field survey to collect data from hotels in China with a final sample of 266 hospitality employees. Data analysis techniques include descriptive statistics, confirmative factor analysis and hierarchical multiple regression.FindingsThis research finds that WSH is positively related to workplace deviance; WSH positively affects fa

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Dang-Van, Thac, Tan Vo-Thanh, Muhammad Usman, and Ninh Nguyen. "Investigating employees' deviant work behavior in the hotel industry during COVID-19: Empirical evidence from an emerging country." Tourism Management Perspectives 44 (October 2022): 101042. http://dx.doi.org/10.1016/j.tmp.2022.101042.

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Kim, Haemi, and Hailin Qu. "The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers." Journal of Hospitality & Tourism Research 43, no. 1 (2018): 58–77. http://dx.doi.org/10.1177/1096348018764583.

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This study investigates how customer incivility is related to employee incivility toward both customers and coworkers by assessing the effects of emotional job demands and burnout. The target population of this research is frontline employees working in the full-service restaurant segment in the United States. Convenience sampling was used to select participants for an online survey. The results show that employees’ experienced customer incivility is positively associated with both emotional job demands and burnout. In addition, emotional job demands mediate the association between experienced

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Liu, Pei, Xinru An, and Xin Li. "You are an outsider! How and when observed leader incivility affect hospitality employees’ social categorization and deviant behavior." International Journal of Hospitality Management 106 (September 2022): 103273. http://dx.doi.org/10.1016/j.ijhm.2022.103273.

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Agrawal, Amit, and Dr Somesh Dhamija. "Relationship between Behavior Bias and Investment Decision: A Comprehensive Literature Review." Restaurant Business 118, no. 12 (2019): 92–104. http://dx.doi.org/10.26643/rb.v118i12.13076.

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For investment-related decisions, the foremost critical factor is the speculator's recognition and response. For a private speculator, basic leadership process could be viewed as a constant process which has significant impact of the brain science while making purchase choices. In traditional financial theory, the investors are likely to be logical decision makers going along with the expected energy theory. Behavioral finance, in contrary to this, criticizes the logical viewpoint and it is argued that the investors have a tendency to deviate from rationality when they make purchase choices. S

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Coskun, Merve, Shipra Gupta, and Sebnem Burnaz. "Store disorderliness effect: shoppers' competitive behaviours in a fast-fashion retail store." International Journal of Retail & Distribution Management 48, no. 7 (2020): 763–79. http://dx.doi.org/10.1108/ijrdm-06-2019-0193.

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PurposeThe purpose of this paper is to understand the effect of store messiness and human crowding on shoppers' competitive behaviours, in-store hoarding and in-store hiding, through the mediating effect of perceived scarcity and perceived competition.Design/methodology/approach2 (store messiness: messy × tidy) × 2 (human crowding: high × low) between-subject factorial experiment was conducted online to manipulate retail store atmospheric factors. A total of 154 responses were collected through Amazon MTurk. The hypotheses were analysed using ANOVA and PROCESS (Hayes, 2013) procedure.FindingsR

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Su, Lujun, Huixuan Chen, Yinghua Huang, and Xiuqiong Chen. "In-group favoritism or black sheep effect? The moderating role of norm strength on destination residents’ responses towards deviant behaviors." Tourism Management 98 (October 2023): 104773. http://dx.doi.org/10.1016/j.tourman.2023.104773.

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Chen, Chi-Ting, Hsin-Hui “Sunny” Hu, and Brian King. "Shaping the organizational citizenship behavior or workplace deviance: Key determining factors in the hospitality workforce." Journal of Hospitality and Tourism Management 35 (June 2018): 1–8. http://dx.doi.org/10.1016/j.jhtm.2018.01.003.

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Fan, Jigang, Meng Zhang, Xiaolong Wei, Dogan Gursoy, and Xiucai Zhang. "The bright side of work-related deviant behavior for hotel employees themselves: Impacts on recovery level and work engagement." Tourism Management 87 (December 2021): 104375. http://dx.doi.org/10.1016/j.tourman.2021.104375.

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Ma, Xiuli, Xiaowei Xu, and Jiajing Hu. "Does pro-customer behavior always do the trick? An investigation of pro-customer deviance." International Journal of Hospitality Management 114 (September 2023): 103552. http://dx.doi.org/10.1016/j.ijhm.2023.103552.

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Saifuddin, Saifuddin, Ahmad Baidowi, and Asyraf Jamil. "Phenomenological Study of Wali's Tomb Pilgrimage." Al-Insyiroh: Jurnal Studi Keislaman 10, no. 2 (2024): 443–73. http://dx.doi.org/10.35309/alinsyiroh.v10i2.305.

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Even though it is still a long-standing debate within Muslims, visiting the wali’s tomb is still a routine ritual. Pilgrimages to the graves of saints in Indonesia and Malaysia present an interesting phenomenon, because both have different principles in applying the law, Malaysia applies sharia law while Indonesia does not. This research seeks to explore the construction of religious piety identity in the tradition of grave pilgrimages, pilgrim behavior and forms of government intervention in the management of saints' graves in Indonesia and Malaysia. This research is a qualitative-phenomenolo

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