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1

Karpuk, Deborah J. "Managerial Style and the Use of Statistical Data in Techincal Services Units in Selected Academic Libraries." Thesis, University of North Texas, 1992. https://digital.library.unt.edu/ark:/67531/metadc278834/.

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The primary purpose of this study was to test the following hypothesis: The internal use (use within the technical services unit for decision making and planning) of statistical data will be significantly higher for managers scoring in the Sensing-Thinking (ST) scale of the self-assessment instrument Myers-Briggs Type Indicator. A Technical Services Statistics Survey Form was developed in order to collect statistical data from the technical services managers participating in the study. The Myers-Briggs Type Indicator was utilized to record managers' personal management style. Thirty-two managers participated in the two-part study. The hypothesis of the study was not supported because no significant differences in the predicted direction were found to exist between the use of the technical services statistics and management style groups as measured by the Myers-Briggs Type Indicator. (A Mann-Whitney U Test was used due to the small, uneven sample size.) There were significant differences between Sensing-Thinking (ST) and Intuitive-Feeling (NF) types, but not in the direction predicted by the hypothesis. Possible explanations for this unexpected finding include the very small sample size, the larger percentage of male respondents in the NF type, and the larger percentage of respondents from smaller institutions in the NF type. (Gender and institutional size were not analyzed in this study.) A sharp contrast existed in the number and guality of comments provided by Sensing-Thinking (ST) and Intuitive-Thinking (NT) types, both of whom tended to write lengthy detailed comments elaborating on each statistic. Sensing-Feeling (SF) and Intuitive-Feeling (NF) types provided little or no comment on the Technical Services Statistics Form. The results of this research have implications for examining the technical services statistics collected in technical services units: the frequency of analysis; their importance for planning; the use of these statistics; and the level at which the statistic is used for decision making. Other implications pertain to the automation of statistical data and the use or non-use of the automated reports available.
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Dworaczyk, William J. "Use of Stufflebeam's CIPP Model to Assess a Change Effort in a Division of a University Library." Thesis, University of North Texas, 1998. https://digital.library.unt.edu/ark:/67531/metadc277820/.

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Reorganization efforts within colleges and universities are increasingly considered as institutions look for ways to streamline operations for financial cost savings or competitive advantage. The purpose of this study was to assess a particular change effort in a university library which took place between August, 1996 and July, 1997. A team was formed to manage the change effort, and an outside consultant was hired to facilitate the process and guide the team. Stufflebeam's evaluation model was used as a conceptual framework to evaluate the entire process which included a particular change management model brought in by the consultant. The entire change effort was described by the author as a participating member of the team and assessed by gathering feedback from team members, library staff members affected by the effort, and members of the library administration.
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Bailey, Charles W. "Fostering Technical Innovation in Libraries." University of Houston Libraries, 1992. http://hdl.handle.net/10150/106150.

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Grant funding offers one way to foster innovation, and, for large-scale projects, it may be essential; however, there are limited opportunities to secure such funding and many small projects may not warrant it. When grant funding is sought, the library's proposal is strengthened if it can demonstrate prior effort and expertise in the proposal area. Every opportunity to secure grant funding should be seized; however, libraries should not limit themselves to this funding option. This paper provides some brief guidelines for encouraging technical innovation without depending on grant funding.
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Brunner, Paul J. "Public library services to senior patrons /." Full text available online, 2006. http://www.lib.rowan.edu/find/theses.

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5

Mon, Lorri M. "User perceptions of digital reference services /." Thesis, Connect to this title online; UW restricted, 2006. http://hdl.handle.net/1773/7177.

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Khudair, Ahmad A. "Health sciences libraries : information services and ICTs." Thesis, City University London, 2005. http://openaccess.city.ac.uk/11881/.

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In Saudi Arabia the need is recognised significantly to move towards the concept of an Information Society, particularly for the benefit of the healthcare community. There have been some individual efforts, in this direction but they do not address the problem and related root issues. The problem is that the body and soul are not joined as one to formulate a single entity. The health professional is the body and the soul is the health information professional (health librarians). Health professionals spend a great deal of time in information searching, while the health information professional's role is underestimated. This research is conducted to explore the state of health sciences libraries, and to investigate the strengths and weaknesses of the Information Services and Information, Communication Technology (ICT) in health sciences libraries in the capital city of Saudi Arabia, Riyadh. To accomplish this, a mixed method is used (qualitative and quantitative approaches) to collect related data. A framework is designed particularly for this research and a visionary organisational model is designed initially and developed throughout the research. This proposed model is to introduce a potentially possible successful paradigm for changing the health sciences libraries environment to encounter future challenges. In addition, for this research will contribute to the better understanding of how to provide fast, efficient and easy-to-use service to increase user satisfaction. Changing the paradigm of health sciences libraries in Riyadh will facilitate better access, sharing and use of information resources from distant geographical locations, and increase participation opportunities. In addition, the proposed model considers the human and social needs of communication, and the exchange of feelings and reactions. Importantly, successful change will help healthcare environments to move towards the establishment of a flourishing health information society by popularising the use of electronic resources and demonstrating the benefits and advantages of continuous learning and development programmes. It is clear that access to fast. accurate and reliable health information and resources, may be, the difference between life and death.
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Kollen, Christine, Inna Kouper, Mayu Ishida, Sarah Williams, and Kathleen Fear. "Research Data Services Maturity in Academic Libraries." American Library Association, Association of College and Research Libraries, 2017. http://hdl.handle.net/10150/622168.

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An ACRL white paper from 2012 reported that, at that time, only a small number of academic libraries in the United States and Canada offered research data services (RDS), but many were planning to do so within the next two years (Tenopir, Birch, and Allard, 2012). By 2013, 74% of the Association of Research Libraries (ARL) survey respondents offered RDS and an additional 23% were planning to do so (Fearon, Gunia, Pralle, Lake, and Sallans, 2013). The academic libraries recognize that the landscape of services changes quickly and that they need to support the changing needs of research and instruction. In their efforts to implement RDS, libraries often respond to pressures originating outside the library, such as national or funder mandates for data management planning and data sharing. To provide effective support for researchers and instructors, though, libraries must be proactive and develop new services that look forward and yet accommodate the existing human, technological, and intellectual capital accumulated over the decades. Setting the stage for data curation in libraries means to create visionary approaches that supersede institutional differences while still accommodating diversity in implementation. How do academic libraries work towards that? This chapter will combine an historical overview of RDS thinking and implementations based on the existing literature with an empirical analysis of ARL libraries’ current RDS goals and activities. The latter is based on the study we conducted in 2015 that included a content analysis of North American research library web pages and interviews of library leaders and administrators of ARL libraries. Using historical and our own data, we will synthesize the current state of RDS implementation across ARL libraries. Further, we will examine the models of research data management maturity (see, for example, Qin, Crowston and Flynn, 2014) and discuss how such models compare to our own three-level classification of services and activities offered at libraries - basic, intermediate, and advanced. Our analysis will conclude with a set of recommendations for next steps, i.e., actions and resources that a library might consider to expand their RDS to the next maturity level. References Fearon, D. Jr., Gunia, B., Pralle, B.E., Lake, S., Sallans, A.L. (2013). Research data management services. (ARL Spec Kit 334). Washington, D.C.: ARL. Retrieved from: http://publications.arl.org/Research-Data-Management-Services-SPEC-Kit-334/ Tenopir, C., Birch, B., & Allard, S. (2012). Academic libraries and research data services: Current practices and plans for the future. ACRL. Retrieved from http://www.ala.org/acrl/sites/ala.org.acrl/files/content/publications/whitepapers/Tenopir_Birch_Allard.pdf Qin, J., Crowston, K., & Flynn, C. (2014). 1.1 Commitment to Perform. A Capability Maturity Model for Research Data Management. wiki. Retrieved http://rdm.ischool.syr.edu/xwiki/bin/view/CMM+for+RDM/WebHome
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Buchhofer, Beth. "New Jersey public library services for homeschoolers /." Full text available online, 2008. http://www.lib.rowan.edu/find/theses.

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9

Yasui, Yumiko, and 裕美子 安井. "Digital reference services of university libraries in Japan." IADLC Office, Nagoya University Library ; Ichiryusha, 2005. http://hdl.handle.net/2237/6089.

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Younus, Muhammad. "Digital reference services in university libraries of Pakistan." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/16410.

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The development of information and communication technologies, and wide spread of the Internet and its associated technologies have brought about tremendous changes in the reference department of academic libraries, and in the attitudes and expectations of both information professionals and users. Many academic libraries across the globe have embraced Web technologies to fulfil users reference needs in a digital environment. This study aimed to investigate and analyse digital reference services (DRS) in university libraries in Pakistan. It focused on the nature and level of DRS, technologies used for the provision of the service, usage, staffing, marketing, funding, ICT infrastructure available for the service, and looked at the issues faced by academic libraries in implementing and managing the service. A mixed methods research approach combining both quantitative and qualitative methods was employed to achieve the aim and objectives of the study. The quantitative data for the study were collected through an online survey. A total of eighty five university libraries (both in public and private sectors) from all the four provinces, the federal capital and Azad Jammu & Kashmir participated in the survey. The quantitative data were supplemented by the qualitative data which were gathered through semi-structured interviews with the heads of fifteen leading university libraries. Findings suggest that DRS is at an early development stage in university libraries in Pakistan, with a small number of libraries offering the service. Most of the academic libraries which have implemented this cutting-edge service, are large libraries equipped with good human and technological resources. The libraries have mostly developed asynchronous digital reference systems by employing e-mail and web forms. The usage of the service is lower than that of in-person reference in academic libraries due to factors, such as libraries failure to effectively market the service, lack of ICT skills among users, lack of ICT facilities available for users. It was found that the libraries lack skilled and competent LIS professionals to staff the service. Factors contributing to the scarcity of skilled human resources in academic libraries include the lack of in-house training for DRS, shortage of continuing professional development courses in the country, and deficiencies in LIS curricula offered by the country s library schools. A number of issues which affect the implementation and management of DRS in academic libraries have been identified. They include: scarcity of competent human resources; access to appropriate digital resources; unavailability of suitable software for DRS; financial constraints; lack of ICT facilities; absence of a digital reference policy; lack of ICT application; paucity of resources; electricity supply; inadequate physical facilities; lack of local research and literature on DRS.
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Soares, Richard Queirós. "OTT TV services: technical and economic aspects." Master's thesis, Universidade de Aveiro, 2013. http://hdl.handle.net/10773/12846.

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Mestrado em Engenharia Eletrónica e Telecomunicações<br>The breadth of availability and variety of online video contents has helped to encourage a far more mobile experience, which has proved particularly popular among younger generations. Over The Top (OTT) services, particularly those on-demand video platforms, became more and more attractive to consumers when compared with the current main TV packages. This document describes how the video OTT Ecosystem works from a technical side. The description presented reaches both ends of the distribution chain: from how the video signals are acquired and processed, thru all the way to how they are delivered to the client, passing by the challenges and consequences that such services have on the network. The main objective of this dissertation is to understand the possibility to create in Portugal a new operator where the core business is video delivery using only OTT services.<br>A amplitude e variedade de conteúdos disponíveis online têm ajudado a promover uma experiência cada ver mais móvel da televisão, serviço que se tem revelado particularmente popular entre os mais jovens. Serviços Over The Top (OTT), sobretudo aqueles disponíveis através de plataformas de video on-demand, têm-se tornado cada vez mais atraentes para os consumidores, em comparação com os atuais pacotes de televisão. Este documento descreve como funciona, do ponto de vista técnico, o ecossistema do vídeo sobre OTT. A descrição apresentada abrange ambas as extremidades da cadeia de distribuição: desde a forma como os sinais de vídeo são adquiridos e processados até ao modo como eles são entregues ao cliente, passando pelos problemas e consequências que tais serviços podem ter na rede. O principal objectivo deste trabalho é contribuir para compreender se é possível criar em Portugal um novo operador onde o core business seja a distribuição de vídeo utilizando apenas serviços OTT.
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12

Burjanová, Martina. "OFFSHORING OF BUSINESS, PROFESSIONAL, AND TECHNICAL SERVICES:." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-1439.

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Tématem mé práce je offshoring v sektoru služeb ve Spojených státech amerických. Offshoring je proces, při kterém jsou rozděleny jednolivé části produkce a některé z nich jsou pak přesunuty do zahraničí. Většinou je motivací k offshoringu snižování nákladů. Offshoring může být spojen s outsourcingem, tj. zajištěním služby nebo výrobku externím dodavatelem. Ve své práci prezentuji teoretické přístupy k offshoringu a outsourcingu a platnost jejich závěrů zkoumám na datech ze sektoru služeb Spojených států amerických. Zaměřila jsem se na služby z kategorie informačních a komunikačních technologií, administrativních služeb poskytovaných firmám a výzkumu a vývoje. Analyzuji zejména data o produkci, produktivitě, zaměstnanosti a mezinárodním obchodě. Poslední část mé práce je analýzou americké vládní politiky zaměřené na negativní dopady offshoringu v sektoru zpracovatelského průmyslu. Zkoumám, je-li účelné takovou politiku zavádět také pro sektor služeb.
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Russell, John. "Wikis and Collaborative Reference Services." Association of College and Research Libraries, 2008. http://hdl.handle.net/10150/106433.

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Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, and library Web sites, though they are flexible enough to work in most situations where collaboration or quick Web editing are desired. Wikis are an attractive tool for reference services because they are a relatively simple and inexpensive way to improve information flows among librarians and between librarians and their campus community.
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Copeland, Susan Marjorie. "Marketing and income generation in Scottish public library services." Thesis, University of Strathclyde, 2001. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=23781.

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This thesis investigates the interaction between marketing practice and strategy and resource allocation in Scottish public library services. It focuses, in particular, on the period immediately prior to local government reorganisation in 1996. The historical framework within which public libraries have developed is described. So, too, is the political environment within which the libraries operate. A review of the literature indicates that, although there are examples of good practice with regard to libraries undertaking market research to ascertain the needs of their users, and potential users, many authorities could make improvements in this area. Similarly, the literature suggests that more could be achieved in other ways to ensure that libraries are more efficient, effective and responsive to user needs, and that some of the more systematic and aggressive approaches to fund-raising that are evident in the U.S.A. could be employed to advantage in Scotland. The results of a survey that was undertaken in 1996 support the view that Scottish public libraries could make better use of marketing techniques with a view to targeting the funds they have available and generating additional income. Existing, published, research has drawn attention to the significance of population size with regard to the efficiency of Scottish public libraries. Statistics published by the Chartered Institute of Public Finance and Accountancy (CIPFA) indicate the relevance of the size of local authorities in terms of the amount of income and expenditure per person. This thesis shows that population size is also a significant factor with regard to the use of marketing techniques and the range of ways in which library services generate income.
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Hosana, Faith Rhulani. "Factors influencing the rendering of services in academic libraries." University of the Western Cape, 2003. http://hdl.handle.net/11394/7503.

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Magister Bibliothecologiae - MBibl<br>In the field of user studies, very little research has been done on rendering of services in academic libraries. These services need to be examined in depth in order to be able to provide academic library users with more appropriate information services. There is clearly a need to determine what the real needs of academic library users are and how they prefer to look for information. The rapid growth of information technology could have a great influence on service rendering to academic library users.
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Shachaf, Pnina, and Sarah Horowitz. "Are virtual reference services color blind?" Elsevier, 2006. http://hdl.handle.net/10150/106524.

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This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality of services though at the same time greater inequalities may arise as librarians can become less self-aware online. Findings indicate that the quality of service librarians provide to African Americans and Arabs is lower than the quality of service they provide to Caucasian, Hispanic, Asian, and Jewish students. This study adds to the knowledge of subjective bias in the virtual environment by specifying those that are discriminated against online, identifying the kinds of discriminatory actions of virtual reference librarians, and identifying the type of queries that more frequently result in unbiased service.
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Yusoff, Hashimah Mohd. "The use of electronic information resources among the users of Penang Public Library Corporation." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105641.

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Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school students with 25% users and college students with 17.2% users, whereas preference of OPAC was higher among the professional group with 30% users. It was determined also that most of the users who used Internet were for information searching. For OPAC, they seemed more likely to use title search in searching library materials and they learned to use the OPAC by themselves. The usage of other EIRs were less popular with Electronic Journals (19.1%), Online databases (16.0%) and CD-ROMs (7.4%). It is recommended that PPLC must strive aggressively to promote the less popular EIRs that are provided but seldom used by the library users. PPLC also needs to improve its training programme in order to help users to enhance the use of EIRs.
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Cuneo, Edward J. "Present and future senior services at South County Regional Library in Camden County /." Full text available online, 2006. http://www.lib.rowan.edu/find/theses.

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Sandercock, Patricia Alice. "Libraries as bastions of truth? How technical college students ascertain truthfulness in information." Thesis, Queensland University of Technology, 2022. https://eprints.qut.edu.au/236259/1/Patricia%2BSandercock%2BThesis.pdf.

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This study examined how a group of first year technical college students ascertained the truthfulness of information retrieved from their college library’s catalogue. This study revealed a strong, passive dependence by first year students on those individuals and institutions perceived to be in positions of authority, who concurrently conferred not just truth, but beliefs, and understandings; while other students, displaying interface fuzziness, confused library information sources with those found on the internet. It is recommended that those instructing technical college students encourage greater levels of reflection and cognitive engagement with information selected for use by students.
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Swain, Roy E. "Analysis and redesign of a library electronic reference area." Master's thesis, This resource online, 1991. http://scholar.lib.vt.edu/theses/available/etd-01122010-020113/.

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Sobel, Karen D. "Promotion of Library Reference Services to First-Year Undergraduate Students." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/441.

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This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.
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Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured interviews and observations were used to collect data. The research findings showed that these libraries used the general digital reference model in providing responses to the library users. The study established that the two libraries did not follow the IFLA and RUSA standards of staffing and training of librarians working with digital reference services. The study further found that a lack of ability to fully demonstrate to users how to access various library services was one of the major problems that the librarians experienced.<br>Program: Masterprogram: Biblioteks- och informationsvetenskap, Digitala bibliotek och informationstjänster
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Serhanoglu, Suleyman, and Caroline Bozkurt. "Branding Technical Services : a case study on SWECO's brand." Thesis, Södertörn University College, School of Business Studies, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-969.

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<p>Den ekonomiska strukturen har under de sista decennierna genomgått en stor förändring. Service sektorn har vuxit till att bli en drivande kraft i de utvecklade länderna. Därför är konceptet med tjänstemarknadsföring relativt nytt. Fastän fler och fler tjänsteföretag är numera medvetna om hur viktigt det är att marknadsföra sitt företag och dess varumärke, finns det fortfarande många tekniska tjänsteföretag som inte har tillämpat konceptet. Det svenska konsultföretaget SWECO, som kommer att användas som fallstudie i uppsatsen, är en av dem.</p><p>Syftet med denna uppsats är att undersöka hur viktigt det är för tekniska tjänsteföretag att marknadsföra sitt varumärke och hur de kan förbättra sin image samt sitt varumärke.</p><p>Undersökningen har tillämpats med hjälp av elektroniska enkäter. Som ytterligare förstärkning, har tre teorier använts som analysverktyg.</p><p>Studien visar att SWECO är ett relativt okänt företag. Trots att företaget agerar på ett internationellt plan, så har det inte utvecklat en marknadsföringsstrategi. De slutsatser som kunde dras demonstrerar att ett starkt varumärke för tekniska tjänsteföretag är väldigt viktigt eftersom de 7 p:na för tjänster anses vara otillräckliga som marknadsföringsmedel. Den högt upplevda kvaliteten av företagets tjänster samt deras finansiella styrka ger företaget goda förutsättningar för att marknadsföra sitt varumärke internationellt.</p><br><p>The economical structure has faced a great change during the last decades; the service industry has grown into a dominant force in the developed countries. Therefore, the concept of services marketing is relatively new. Although more and more service companies are realizing the importance of marketing and branding, there are still technical service companies that has not adapted the concept. The consultancy firm SWECO, which will serve as a case study, is one of them.</p><p>The purpose with this essay is to examine the importance of branding for technical service firms and how they do to improve their image and brand. The research issue has been studied with the assistance of electronic surveys. As further assistance, three theoretical models has been used as instruments for the analysis.</p><p>The study shows that SWECO is a relatively unknown company. Although the company is operating in an international arena, it has not developed a marketing strategy. The conclusions attained demonstrate the importance of creating strong brands for technical service companies since the 7 P’s of services are insufficient as marketing tools. The highly perceived quality of the company’s services and their financial strength give the company good prerequisites for marketing their brand internationally.</p>
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BARROS, JOSE GLENIO MEDEIROS. "DEMAND FOR SPECIALIZED TECHNICAL SERVICES OF THE NAVAL INDUSTRY." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 1994. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=19008@1.

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CONSELHO NACIONAL DE DESENVOLVIMENTO CIENTÍFICO E TECNOLÓGICO<br>A presente dissertação de mestrado refere-se a um estudo de demanda de serviços técnicos especializados da indústria naval brasileira, desenvolvido sob duas óticas distintas: (i) a das instituições ofertantes de serviços e (ii)a das empresas demandantes. A primeira abordagem, denominada Parte 1 da pesquisa, considerou as demandas de serviços técnicos especializados das empresas do setor industrial naval atendidas por três importantes instituições prestadoras de serviços sediadas no Rio de Janeiro (Instituto Nacional de Tecnologia – INT, Instituto Tecnológico da Pontifícia Universidade Católica do rio de Janeiro – ITUC/PUC-Rio e Fundação Coordenação de Pesquisas, Projetos e Estudos Tecnológicos da Universidade do Rio de Janeiro – COPPETEC/UFRJ), no período de 1986 à 1991. Os dados utilizados na Parte 1 da pesquisa, referem-se à demanda atendida de 17 empresas e originaram-se de uma base de dados consolidada no âmbito de um projeto mais amplo (descrito na referência bibliográfica [24]), que explicitou a demanda (consumo) de serviços técnicos especializados de 1.347 empresas públicas e privadas vinculadas aos diferentes setores econômicos do estado do Rio de Janeiro. Uma outra abordagem desenvolvida na Parte 2 da pesquisa envolveu trabalho de campo realizado diretamente junto às empresas do setor naval sediadas no estado do Rio de Janeiro. Dentre as 21 empresas identificadas como atuantes no mercado de reparos e construção naval, 12 aceitaram participar do estudo. Objetivando diversificar o perfil do trabalho, também foi incluída 1 empresa fabricante de navipeças. Tendo em vista o porte das empresas estudadas, e baseando-se em dados do Sindicato Nacional da Construção Naval – SINAVAL e em outras informações disponíveis, acredita-se que a amostra estudada possui representatividade nacional, correspondendo a um índice superior a 50 por cento da produção naval do País. Essa amostra também ganha relevância pelo fato do Estado do Rio de Janeiro concentrar aproximadamente 92 por cento da produção nacional, característica de mercado que fortemente facilitou a pesquisa de campo. Os resultados deste trabalho permitiram caracterizar o perfil e os condicionantes da demanda, dimensionar o porte do mercado de serviços técnicos estimulados pela indústria naval e estabelecer um diagnóstico de adequação da demanda à ofeta de serviços e das instituições públicas e privadas sediadas no estado do Rio de Janeiro. Adicionalmente, estimou-se o potencial de terceirização de serviços técnicos especializados atualmente realizados internamente pelas próprias empresas da indústria naval, de forma a demonstrar oportunidades de novos mercados para as instituições ofertantes. Essas informações devem não só construir elementos da estratégia de marketing e replanejamento das instituições atuantes na prestação de serviços como também subsidiar a formulação de políticas públicas objetivando o desenvolvimento do setor naval.<br>The present dissertation is a study of the demand for specialized technical services in the brazilian naval industry. The demand was approached under two different perspectives. First, from that observed through orders placed by this industry at three important technical institutes located in the state of Rio de Janeiro (Instituto Nacional de Tecnologia – INT, Instituto Tecnológico da Pontifícia Universidade Católica do rio de Janeiro – ITUC/PUC-Rio e Fundação Coordenação de Pesquisas, Projetos e Estudos Tecnológicos da Universidade do Rio de Janeiro – COPPETEC/UFRJ), in the period from 1986 to 1991. The second approach surveyed the demand from the industry. The data for Part 1 of the research came from a data bank developed in a brader study (decribed in reference [24]) which analysed the demand (consumption) for specialized technical services of the 1347 public and private firms pertaining to different economic sectors of the state of the Rio de Janeiro. In this respect, this part of the research was limited to the consideration of the real demand met by the three institutes investigated. The second approach developed in part 2 of the study involved field research covering 12 of the 21 firms active in the market of ship repairs and shipbuilding in the state of Rio de Janeiro. According to data from Sinaval (national Shipbuilding Union) and other sources of the whole naval industry. This sample is significant given the fact that 92 per cent of the national insdustry is concentrated in the state of Rio de Janeiro, characteristic which strongly simplified the field research. This part of the reserarch focus on both effective and potential demand for especialized technical services. The results of the present work provide a detailed characterization of the demand profile and the identification of the determining factors that affect this demand for technical services. They also alow to estimate the size of the market as well as its needs and potential growth on the basis of demands currently not met by the technical institutes. Furthermore, the study also stimated the potential for growth based on the willingness of such firms to increase its outsourcing of internally supplied services. These results should be useful in guiding the bussiness and technical development efforts of the institutes as well as to subsidize the formulation of public policies aiming at increasing the technical capabilities of the naval sector.
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Cook, Randal James. "ENVIRONMENTAL INTERNSHIP-ENVIRONMENTAL QUALITY MANAGEMENT, INC. TECHNICAL SERVICES DIVISION." Miami University / OhioLINK, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=miami1094138195.

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Merlo, Vega Jose Antonio. "Servicios bibliotecarios para la comunidad universitaria = Library Services for the academic community." Sí­ntesis, 2005. http://hdl.handle.net/10150/105124.

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University libraries are conceived as services providers entities. In the next paragraphs they will study the characteristics that identify the different informative and bibliographic services which are developed from universities, as the standardisation that affects these universities, which is reflected in university regulations. Services of the university libraries have been included in national and international guidelines, that they are presented in this chapter too. It is important to offer a systematized vision of the possible services that an university can offer from its library and therefore a detailed description of the different university library services will be done. Universities and libraries are orientating their management forward telematic models, offering new services or adapting the existing ones; It is because a last epigrafe about electronic services that are offered by university libraries is included. Las bibliotecas universitarias están concebidas como entidades prestadoras de servicios. En los siguientes párrafos se estudiarán las características que identifican a los distintos servicios informativos y bibliográficos que se desarrollan desde las universidades, así como la normalización que afecta a estas actividades, que es reflejada en los reglamentos universitarios. Los servicios de las bibliotecas universitarias han sido recogidos en directrices nacionales e internacionales, que también se presentan en este capítulo. Es importante ofrecer una visión sistematizada de los posibles servicios que una universidad puede ofrecer desde su biblioteca y, por este motivo, se realizará una detallada descripción de los diferentes servicios bibliotecarios universitarios. Las universidades y sus bibliotecas están orientando su gestión hacia modelos telemáticos, ofreciendo nuevos servicios o adaptando los ya existentes; por este motivo, se ha incluido un último epígrafe en el que se desarrollan los servicios electrónicos que las bibliotecas universitarias prestan.
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Sujin, Butdisuwan McCarthy John R. "The perceptions of directors and librarians toward community services of academic libraries in Thailand." Normal, Ill. Illinois State University, 1990. http://wwwlib.umi.com/cr/ilstu/fullcit?p9105735.

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Thesis (Ph. D.)--Illinois State University, 1990.<br>Title from title page screen, viewed November 17, 2005. Dissertation Committee: John R. McCarthy (chair), Patricia Klass, Larry Kennedy, JoAnn McCarthy, Glenn Gritzmacher. Includes bibliographical references (leaves 123-130) and abstract. Also available in print.
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Sinyenyeko-Sayo, Nondumiso Constance. "Improving library services through the application of business performance concepts." Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_4120_1188477680.

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<p>In virtually any field of endeavour today, access to information is a prerequisite for success. Libraries form the repositories with user-friendliness their mission. This has lead to the need for new ways to evaluate library performance. Astute library managers will plan for such developments, taking into account current and future trends that impact on library services. Library services are also affected, for example, by financial considerations and staffing problems. Further complicating matters are the demands of their clients who have developed increased expectations of improved service, and also a desire for more self-service opportunities. Such changes raise the question: &ldquo<br>to what extent can libraries apply business performance management techniques to assess their performance.&rdquo<br>This, then, is the research question for this study.</p> <p><br /> This work will evaluate library performance with the aim of improving service management. Its targets are the UWC library, and others, such as the Stellenbosch University, and the Cape Peninsula University of Technology. The application of selected service management techniques and measures used in business will be explored. These techniques include The Balanced Scorecard, critical success factors and service quality. The study also touches on transformation and change management. An obvious source of information about library management is the corps of managers. The secondary source of information is the community of library users.</p>
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Davis, Roger R. "Development of the Richard J. Brown Library information kiosk." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002davisr.pdf.

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DeFranco, Francine M. "Redesigning Technical Services by Reconceptualizing Staff." 2006. http://hdl.handle.net/10150/222283.

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Conference proceeding from the Living the Future 6 Conference, April 5-8, 2006, University of Arizona Libraries, Tucson, AZ.<br>Traditionally, technical services staff have possessed skills associated with acquisitions, cataloging, collection development, preservation and stacks management responsibilities. However in today’s rapidly changing library, technical services roles and responsibilities have changed. Technical services departments now require advanced technology, academic training, public services, and teaching skills that support innovative, independent, creative, and forward-thinking approaches to the provision of collections and services. How can libraries acquire and cultivate needed skills? What effect can new skill sets have on designing workflow, setting priorities, accomplishing goals, and meeting user expectations? This presentation will focus on the University of Connecticut Libraries process for identifying new and essential skills, recruiting new staff, and the impact new skill sets and experiences have had on changing the dynamics and directions of Technical Services.
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Bedford, Denise D. "Productivity, efficiency, and production functions in research library technical service operations." 1993. http://books.google.com/books?id=rvXgAAAAMAAJ.

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Connaway, Lynn Silipigni. "The levels of decisions and involvement in decision-making effectiveness and job satisfaction in academic library technical services /." 1992. http://catalog.hathitrust.org/api/volumes/oclc/28714940.html.

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Thesis (Ph. D.)--University of Wisconsin-Madison, 1992.<br>eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 261-278) and index.
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Peakovic, Andrea, and Ellen P. Conrad. "Two Libraries, One Plan: Combining and Refining Technical Services Across Two Campuses." 2006. http://hdl.handle.net/10150/222313.

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Conference proceeding from the Living the Future 6 Conference, April 5-8, 2006, University of Arizona Libraries, Tucson, AZ.<br>The Libraries of Kenyon College and Denison University, supported by a Mellon Foundation grant, have collaboratively redesigned and merged their technical services departments into one combined unit, through the creation of a joint department of Collection Services. As members of the Five Colleges of Ohio and OhioLINK consortia, both libraries have a long standing history of cooperation. This venture, however, takes cooperation to a new level of collaboration by merging one department within two distinct libraries, geographically separated on two campuses. This presentation will be geared towards providing valuable insight to other libraries who might be considering new ventures in collaboration and work redesign. Key elements of this unique plan will be highlighted, such as staff empowerment and redefined workflows, while the focus of the presentation will be on the process undertaken in planning and implementing the redesign project. Recognizing that successful reorganization at this level is not a given, the presenters will include a frank discussion of both the keys to success, as well as those things that have been bumps in the road, so that others may anticipate both the challenges and rewards of rethinking the role of technical services within our libraries.
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Newton, George Gordon. "The management of arrearages in California Public Libraries' technical services departments." 1997. http://catalog.hathitrust.org/api/volumes/oclc/39333224.html.

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Liu, Shu-chuan, and 劉淑娟. "A Study on the Information Literacy of the Technical Services Librarians of the Public Libraries in Taiwan." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/27823435964461817010.

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碩士<br>淡江大學<br>教育資料科學學系<br>86<br>This study aims at understanding the information literacy of those domestic public libraries technical services librarians who are in charge of acquisitions and cataloging in their libraries. Through the qualitative study, the author had interviewed with 31 technical services librarians of the domestic public libraries. After the in-depth conversations with them, the author adapted the induction and analyzed the collected information. Then the author proposes some suggestions. The result of the study shows that the technical services librarians of domestic public libraries are aware of some basic knowledge about information literacy. They showed appropriate library literacy and basic computer literacy capabilities. They should enhance their media and network literacy. They should equip themselves with basic computer and network capabilities, professional knowledge of the library science and basic information literacy for their work. They enhance their information literacy capabilities by taking part in relative in-service training, library science seminar and futher studies by themselves. Some factors such as circumstances, person and duty influnce their information literacy. The education of the library science and in-service training should emphasize on the course of computer science, network, professional knowledge of the library science and practice. Finally, the author proposes her suggestions and opinions in terms of the circumstances, technical services librarians, directors, administration unit, advisory organizations of the public libraries, the education of library science, and in-service training and the future related studies.
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Duttweiler, Robert Walter. "A survey of managers' interest for technical information." 1990. http://books.google.com/books?id=xcbgAAAAMAAJ.

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Varela, Martínez Iván. "La catalogación de monedas." Thesis, 2009. http://eprints.rclis.org/13612/1/Catalogacion_de_monedas_E-lis.pdf.

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The central topic of the work they are the coins as political propaganda documents and the way in which they can be indexed in bibliographical catalogues, under the criteria established of the RCA2 and the format MARC. It emphasizes the analysis of his characteristics, conditions of conservation, principal deteriorations, manipulation and managing, as well as the origin and historical development of the currency in Mexico. One presents the study and description of some numismatic catalogues, analyzed to obtain and to adapt the elements that shape the offer of cataloguing under beginning catalographic. Finally, examples appear to catalogue coins for computer.
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Canifrú, Candia Georgina. "Micro-Archivo de proyecto. Sala de ensayo N°2: Distancia en piano y contrabajo." Thesis, 2014. http://eprints.rclis.org/28802/1/Canifr%C3%BA%20Tesis.pdf.

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A number of pieces or blocks, make this micro-file, through which the elements, procedures, decisions and findings that make the test room not exposed end project. 2 Distance on piano and bass. Through the dynamics of this non-sequential format, the final project is related to aspects considered more representative of the overall process, in which we worked on the intervention of paper topographic maps, and actions in context in that characteristic aspects of cartography, as the overhead look joined. But also, today, satellite imagery can be seen in 360, as with street view, prompting the juxtaposition of two sound settings Santiago in which it is built: music and residential buildings, which are perceived and compounds , the public / auditor by moving one of them also experiencing spatial distance through such unconnected sounds as a whole.
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Costa, Michelli. "Características e contribuições da via verde para o acesso aberto à informação científica na América Latina." Thesis, 2014. http://eprints.rclis.org/28968/1/Michelli%20Costa_disserta%C3%A7%C3%A3o_2014.pdf.

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This present work analyzes the characteristics of the green road in Latin America for the development of open access. The green road is one of the two strategies proposed by open access movement to make scientific literature freely available on the internet with minimum restrictions. In practice, it is the deposit of scientific publications in open access digital repositories. In Latin America, the development of these systems by teaching and research institutions, the so-called institutional repositories, are appointed by scientific literature as a promising area for the fulfillment of the purposes of open access, due to the public source of research funding in the region and also to the very features of institutional repositories. For the development of this study it was conducted a systematic literature review, using literature and documents from Google Scholar and Web of Knowledge databases in order to the elaboration of a theoretical lens about the elements that define open access and features institutional repositories. As a result of this step were defined five selection criteria and eight dimensions of analysis for institutional repositories. The elements were used for the selection, mapping and characterization of 84 institutional repositories, that were selected in the a set of 289 digital repositories. In addition to the descriptive analysis of repositories, the open access policies of research funding agencies of Latin American and its relationship with the open access initiatives were investigated, especially those that correspond to the green road. The survey of policies was taken using international directories of open access policies and questionnaires sent to such agencies. As a result, we identified only the initiative of a Chilean agency to promote open access to the results of the research they fund. With this, we concluded that the main Latin American research funding agencies haven’t policy for open access. Overall, the survey results showed that Latin America has significant advances in the development of institutional repositories, as compared to other regions, but it is still very incipient in programs and policies to promote open access by funding institutions of scientific knowledge production in the region.
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Valizada, Isgandar. "Large-Scale, Transparent Format Migration System." Thesis, 2011. http://eprints.rclis.org/16073/1/maindoc.pdf.

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An important challenge in digital preservation is the problem of data format obsolescence. The digital objects eventually become inaccessible when the applications, which were properly interpreting their formats, cease to exist. Preserving these applications is an important step in solving above-mentioned problem. However, in order to enable the usage of the objects over time by newly developed tools, the objects must be periodically converted to more spread out formats. The work in this thesis is dedicated to the design of an easily extendible, transparent and large-scale oriented system which is able to perform such conversions. The system was designed as part of an existing digital preservation framework in order to enrich the framework with its migration functionality. The interactive session replaying was chosen as the main approach in performing format conversions. According to this approach, the conversion process is carried out by computer interaction with the graphical user interface of the original, format-native applications. Their capability of exporting the loaded digital objects in a format other than their initial format is used. The order and nature of the input events necessary for this task are acquired once from the corresponding manual human interaction. The input events are then reproduced under the same or similar conditions for arbitrary digital objects subject to the same source-to-target format conversion. The work in this thesis presents the structure of the system in general and focuses on the components responsible for the actual conversion. A prototype application has been developed and deployed in an existing digital preservation framework. During the experiments it has shown successful results when converting digital objects in a completely unattended way.
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Debandi, Michele. "Sistemi web di content management con funzionalità di redazione distribuita. Tesi di Laurea. Relatori: Prof. Fulvio Corno, ing. Giovanni Squillero." Thesis, 2003. http://eprints.rclis.org/4823/1/debandi.pdf.

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Analysis of free and available CMS (Content Management Systems) in relation to a previous application at the Comune di Torino (information site on disabilities). Description of WCMS characteristics. The second chapter explains the meanings of content and content management, and offers an overview of the available open source management systems. The thesis describes XML and the use of DTD for content definition, and the use of CSS for XML documents presentation.
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Carvalho, Matheus Aguiar de. "A ordenação de documentos na Biblioteconomia escolar II The shelf arrangement in School librarianship." Thesis, 2020. http://eprints.rclis.org/40940/1/A%20ordena%C3%A7%C3%A3o%20de%20documentos%20na%20biblioteconomia%20escolar.pdf.

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The shelf arrangement is an activity of information organization, composing the set of documentary mediation processes, whose goal is to propose communication channels that promotes the access and use of documents from a collection by a public. The specificity of the activity lies in the proposition of a logical order to documents of the collection, related with the institution's purposes, and in responses to the information needs of the public. The shelf arrangement has three functions: to promote ways of reading the collection through navigation at the space where the documents are disposed, to constitute the location of the itemsfromacollection, and to serve as an instrument for collection management. Regarding the school libraries specificities, these institutions are approach by the purpose of promoting the information appropriation bythe public of base education, through actions that enables them the autonomy to construct meanings from the qualified access and use of documents.The aim of the research is to analyze the development of discussions about shelf arrangementfrom the perspective of School librarianship through mediation work carried out from school libraries.It is assumed that the shelf arrangement performed in face of the school libraries purposes is insufficient,leading it to the marginalization in mediation work performed by librarians at thesessystems. For the investigation, two bibliographic reviews were carried out, the first of narrative character, and the second of integrative character, respectively, of qualitative aspect, and of quantitative and qualitative aspects, in order to constitute a descriptive research regarding the analysis of the proposed themes.After the Introduction, in the second and third section, it is discussed: the documentary mediation as the kind of work performed by the field that is structured in processes based in technical knowledge; andthe function of school libraryapproached on infoeducationdiscussions, developed within USP's research group, ColaborI, which links information and education as two sides that qualifies the librarian work.The fourth section has focused on the shelf arrangement, approaching its conceptual and functional aspects, also its theoretical-methodological, relates to the methods, instruments and methodologies for the constitution of the process.Finally, is discussed the relations between the shelf arrangement andthe spatialization and signaling strategies developed in the school library space. The fifth section is about the shelf arrangement in School librarianship, looking at the bibliographic production from this context for highlight the questions related to the development of process, regarding the specificities of the school libraries and of the mediation work performed at its spaces. This is an integrative bibliographic review perform by combining terms representative of the School librarianship, and by terms that accounted for the shelf arrangement, in searches in the BRAPCI, Proquest, DOAJ, INFOBILA, Dialnet e LIBESdatabases, resulting in 129 publications for analysis. As results found, the shelf arrangement process is widely approached in a fragmented way, which is verified in the denominations used, in the understandings about its functions, in the ways of conceiving the process by the classificatory method as the basis for constituting the call number, and, in spite of these approaches, the questions related to the spatial constitution of the library are posed in a more complete way, considering the relevance of space in offering meanings to subjects about the image and uses of the school library. Finally,it is considered necessary to recover fromSchool librarianship the value of information organization processes for school libraries, which is related to the need to consider the totality of these institutions in terms of mediation processes that allow their qualified performance at school as a library.
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Mohlakwana, Dibuleng Elizabeth. "Resources as predictors of service provision in Gauteng Provincial Government (GPG) libraries." Thesis, 2021. http://hdl.handle.net/10500/27258.

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The scarcity of financial resources often poses challenges for organisations in both the private and the public sector, which require productive (tangible) resources, in order to thrive. Organisations are developing innovative and cost-effective methods to secure productive resources that are needed to drive performance. Special libraries in the public sector face the same pressures that resulted in some of them being overwhelmed by poor resources. The purpose of the study is to determine the levels of resources available to the libraries in the Gauteng Provincial Government (GPG) and the extent to which tangible resources can predict information service provision in GPG libraries. The theory of the firm and the resource-based view (RBV) theory were used as theoretical framework to support the study. The study addresses the identified gap of resource adequacy in special libraries by measuring adequacy from the perspective of those responsible for exploiting the resources, instead of the library services (the output) and library users. This approach differs from those in similar studies, which measured adequacy from the perspective of consumers. The study adopted a positivist philosophical assumption, using a quantitative research approach, with questionnaires and interviews as the data collection tools. The population of the study involves all the library officials of the libraries in Gauteng Provincial Government departments, including management. Due to the nature and size of the target population, there was no need for sampling. A total of 30 respondents for both quantitative and qualitative data, participated in the study. In order to achieve acceptable levels of validity of collected and analysed data, the face validity method was used, whereas the representative reliability method was used to ensure reliability and consistency of the measuring instruments. Mean and standard deviation, multiple regression and Pearson’s product moment correlation coefficient analyses on quantitative data was conducted by using the data analysis tool Statistical Software for Social Sciences (SPSS). Atlas Ti was used to analyse the qualitative data collected. No major limitations were identified. The study found the level of physical, financial, ICT-based resources and staff development and training in the GPG libraries to be low, similarly the level of information services provided was found to be low. The resources were found to have predictive value on one another, but not on information services. Furthermore, the study did find a positive and strong relationship between resources and services at GPG libraries. The study recommended a resourcing model that is based on the collaborative consumption/sharing economy concept and principles.<br>Information Science<br>D. Phil (Information Science)
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Astigarraga, María Fernanda. "Digitalización de archivos fotográficos: implementación del Archivo Fotográfico Digital del Centro Basko "Euzko Etxea" de La Plata." Thesis, 2009. http://eprints.rclis.org/13196/1/Tesina_Astigarraga-Archivo_fotografico_CBEELP-jun2009.pdf.

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INTRODUCTION: The photographs create links with the past by promoting a genuine understanding and a sense of identity. Basque institutions generate rescue projects and preservation of cultural heritage of the community. PROBLEM: The photographic materials that reflect the history of the "Euzko Etxea" Basque Center of La Plata (EEBCLP), not being organized documentary, are constrained in their use and exploitation. Hypothesis: Implementation of the Digital Photo Archive will recognize and value the activities, habits, people who give identity to EEBCLP. OBJECTIVE: To implement a photographic archive in which, through the scanning and document management, adding value to the photographs on the history of EEBCLP. MATERIAL AND METHOD: The Analysis Unit is specifically 'user' (Partners and logical target for direct actions and "Matxin Burdin" Library and the EEBCLP giving the collective unit of analysis- and investigators leads from an academic). Researchers have participated in the Urazandi Collection and / or writing on Basque topics. As references are contacted five (5) photographic archives, four (4) of the Basque Country and one (1) of Argentina. Exploratory study, using a qualitative methodology based on quantitative questionnaires with slogans semi-structured, in some cases, multiple choice and open questions in others. A Users were asked about the files Basques, photography as a historical document and actions of Basque heritage preservation, and the Photographic Archives of operating guidelines. RESULTS: 100% of partners and 60% of researchers argues that the historical documentation helps to maintain the identity and 75% which is high or critical importance of photographs as historical documents. The majority in both groups (48% partner and 65% research) supports the coordinated work among the files Basques. The greatest difficulties encountered in the consulting and research files on the Basque diaspora are: access to material, language and lack of technical organization. Are mentioned on witness protection in the USA, Uruguay, Basque Government, and so on. The proposals to facilitate access to documentation in the Basque Diaspora, are: the need for technical coordination, greater accessibility via the Internet; archival training, funding, dissemination of academic publications in areas of the Basque Diaspora, integration of all resources in a Biblioteca Nacional Vasca. Summarizes the procedures and strategies employed by the 5 Reference files (IRARGI, ERESBIL, Eusko Ikaskuntza, the Archivo Municipal de Vitoria-Gasteiz and CeDIAP). CONCLUSION: The implementation of the Digital Photo Archive EEBCLP confirm the hypothesis: document management and digitization provide availability, access and dissemination of photographic materials and the preservation of identity through them. RECOMMENDATION: Create Digital Photo Archive EEBCLP, based on a strategic plan that defines its mission, objectives, policies, strategies, operational criteria (guidelines, parameters, etc.). Included in the "Epilogue”, already developed in some instances this regard.
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Santos, Marcos Hercules dos. "Desenvolvimento de coleções: uma proposta de automação à atividade de Avaliação de coleções em bibliotecas universitárias." Thesis, 2005. http://eprints.rclis.org/13455/1/TCC-MarcosHS-2005.pdf.

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Despite of the recognition in recent years that information is essential component in the development of Brazilian society,there are processes within the area of Information Science in Brazil, specifically of Librarianship that have not yet formed a solid body of theory about the importance of control and records management of the records in university libraries. The point of view of anticipating the need informational in order to facilitate the process of transferring information subsidize the training of knowledge. The collection development, an activity that gives powers to the librarian to turn a collection relevant to the users in this process of knowledge construction is, however, a process that is not effectively part of the routine of Brazilian libraries. Not only by operational difficulties existing in relation to the size of collections to be known, but above all, by the lack of a set of theoretical content in this subject, which enables librarians to win the challenges to an effective management of a collection. This paper highlights these shortcomings,visible in practices Brazilian librarians having a cultural component whose origins pass through the national policy choices of adoption to the external models, instead of creating a own model. Therefore, it is visible today, the need to a specialization through converging application of methodologies for the management and treatment of the collection, as a scientific object. object.
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Cazula, Elza, Regina Célia de Oliveira Soares, Telma-Ribeiro Ducci, and Zaira-Regina Zafalon. "Criação de um sistema automatizado para o Serviço de Catalogação/Circulação da Biblioteca Coeducar Mário Quintana da Cooperativa Educacional de Araraquara (COEDUCAR)." Thesis, 1997. http://eprints.rclis.org/9062/1/Cria%C3%A7%C3%A3o_de_um_sistema_automatizado_para_o_Servi%C3%A7o_de_Cataloga%C3%A7%C3%A3o_e_Circula%C3%A7%C3%A3o.PDF.

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This paper studies the problems found in the Coeducar Mário Quintana Library, mainly the big amount of loans (due to the meaningful amount of the students) and the inadequate structure for the access to information on the library’s catalog. This paper attempts to describe the creation and the implementation of the automated database that observes the cataloguing, the users subscription and, consequentially, the implantation of the automated circulation service.
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Ribeiro, Alexsander Borges. "Bibliotecas públicas do Brasil: passado, presente e futuro." Thesis, 2008. http://eprints.rclis.org/13154/1/TRABALHO_DE_CONCLUSAO_2008_2_BIBLIOTECONOMIA_ALEXSANDER_BORGES_RIBEIRO_117793.pdf.

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It focuses the history of Public Libraries in Brazil, interpreting their development and establishing comparisons between their different stages of existence, based on documentary sources. It outlines a map of the Public Library in Brazil, backed by information obtained from the institutions they are related to, virtual media and from the libraries themselves, registered as public in the Brazilian public library systems. Those that have a valid e-mail address, were questioned via a questionnaire of 32 open questions and 31 objective questions. It presents the results of the research conducted with 271 public libraries, crossing answers to show aspects that a superficial view would not make possible to observe. It links old with current information, to understand the present and suggest possible ways to reverse the adversities encountered. It concludes that the Public Libraries in Brazil evolved unevenly and, today, are poorly distributed in the country, both on geographical and population levels; they also have insufficient human, structural, financial and material resources to meet the expected performance of their activities, leading to a still negative evaluation of their situation.
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Gireesh, Kumar T. K. "Open Source Software for Integrated Library System : Relative Appropriatness in the Indian Context." Thesis, 2017. http://eprints.rclis.org/40166/1/Open%20Source%20Software%20for%20Integrated%20Library%20System_compressed.pdf.

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Libraries in all fields of human activity are involved in collection, preservation, management, and effective distribution of information that determines the quality of development in concerned sectors including that of higher education and research. Now information is flooding and along with that the recorded information to be managed; which necessitates automation of libraries to make the information stored in their collections useful and retrievable. Hitherto the cost of commercial packages for automation has prevented millions of libraries from using those tools. The recent emergence of Open Source Software has drastically reduced the cost of automation as well provided tools for new and innovative information services. The present research work focuses on comparative study of library automation packages with stress to appropriateness of Open Source Integrated Library Systems (OSILS) for countries like India. Study is based on a survey among library professionals from India using commercial and OSILS packages. The sample users belong to 601 libraries covering university, college, school, special and research libraries using any one of the integrated library systems. Packages covered is limited to the software /versions used in India. The survey found that features users of library automation packages consider are cost effectiveness, technical infrastructure, staff skills, software functionality and the availability of support, documentation and community. Study revealed that OSILS provides technological freedom and so is changing the landscape of library automation. Survey found Koha to be most popular in India. Suggests solutions to improve the situation. Few recommendations are provided to help libraries to choose suitable OSILS by understanding their advantages. Opines that being an attractive alternative to costly commercial package for any type of libraries OSILS, which is free to experiment and easy to use and customize for local requirements needs to be promoted in Indian libraries.
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Torre, Claudia. "“Satisfacción de los Usuarios en la Biblioteca General Pico de la Universidad Nacional de La Pampa durante el período Diciembre – Marzo – Abril (2004 – 2005)”." Thesis, 2009. http://eprints.rclis.org/13659/1/Tesina_Claudia_Torre.pdf.

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The approach of the thesis is to recognize the grounds on which originates the low attendance of students to the library and also the need to obtain data to determine if they can contact with which they’re looking for, and if not, what are the reasons why users fail to meet their information needs.
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Chen, Su-Mei, and 陳素美. "The Professional Competencies of Acquisition and Cataloging Librarians Demonstrated in the Course of Technical Services." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/63582264880491768110.

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碩士<br>國立中興大學<br>圖書資訊學研究所<br>98<br>The study is intended to know the job details of acquisition and cataloging librarians, and how the professional competences of the librarians are demonstrated in technical services. The study used qualitative methods and collected information through on-site observations and in-depth interviews. The data was analyzed by annotation oriented ways with the methods of content analysis and editing analysis. The professional competencies of acquisition are discovered from the study: (1)The acquisition and cataloging librarians are able to evaluate the resources of collection is helpful to get money; (2) the library collections needs to develop the cooperation of teachers and librarians to choose the collections; (3) the acquisition and cataloging librarians need to catch on the resources of subject books and the information of publication markets; (4) the acquisition and cataloging librarians need to adapt subject librarian and collection development policies in order to promote the service quality of acquisition jobs; (5) the acquisition and cataloging librarians need to adjust the ways and speed of procurement adequately. The professional competencies in information organizing are discovered from the study:(1) the acquisition and cataloging librarians need to value the accuracy, consistency, and integrity of the catalog; (2) in addition to the routine job of cataloging, the acquisition and cataloging librarians also need to provide readers service such as urgent editing of catalog, instruction of collection inquiring and statistics of the subject classification; (3) the acquisition and cataloging librarians can view the establishment of all catalog database by macroscopic ways which are helpful to enhance the searching capabilities for readers. The professional competencies in technical service quality are discovered from the study: (1) the acquisition and cataloging librarians need to complete their job through cross-section teamwork in terms of overall service of the library; (2) the rotation system is helpful to acquaint the acquisition and cataloging librarians with the operation procedures in each group, but service takeover and continuance still need to be concerned; (3) the acquisition and cataloging librarians are not only equipped with professional knowledge of their job, they also need to have the knowledge of the nature and development of technical services; (4) in terms of professional competences, the acquisition and cataloging librarians can not only utilize tools to improve the work capabilities, they are also able to communicate well; (5) in terms of professional attitudes, the acquisition and cataloging librarians shall actively face various difficulties of technical services, and try to find out the resolutions; (6) holding the service spirits, the acquisition and cataloging librarians will actively provide the information of new books, promotion of reading to further service the readers. Furthermore, the career development of acquisition and cataloging librarians including the following events: the library chief is not familiar with technical services, the acquisition librarians are not in sympathy of profession, lack of professional ethics, core value and marketing concepts. Moreover, the difficulties that most acquisition and cataloging librarian are facing including lack of nationwide guidance of professional orientation, unstable man-power structure, insufficient expenditure, and out-of-date operation system. From this study, the recommendations for acquisition jobs are (1) the acquisition librarians can set up the news of subject books together and interchange with each other; (2) holding regular nationwide exhibitions of new books for librarians. The recommendations for organization of information are (1) the authorized files can be utilized for all libraries in the nation; (2) the updated news of national organization of information can be provided. The recommendations for enhancing professional competences of librarians are (1) The school course should value on practical training; (2) paying attention to the ways to promote professional competences of hiring librarians; (3) Increasing the sources and measures for advanced education in the central and southern area.
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