Libri sul tema "Customer relations"
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Daffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree, 1999.
Cerca il testo completoKeegan, Richard. How to improve customer relations. [Eau Claire, Wis.] (P.O. Box 1208, Eau Claire 54701): Professional Education Systems, 1985.
Cerca il testo completoCarol, Smith. Customer relations handbook for builders. Washington, D.C: Home Builder Press, 1998.
Cerca il testo completoLund, Keith. Customer care. A cura di Patterson Helen, McCullough Sheila e Association of Assistant Librarians. [Newcastle-under-Lyme]: AAL Publishing, 1994.
Cerca il testo completoCarol, Kerr, a cura di. Customer relationship management. New York: McGraw-Hill, 2002.
Cerca il testo completoGerson, Richard F. Beyond customer service: Keeping customers for life. Los Altos, Calif: Crisp Publications, 1992.
Cerca il testo completoCartwright, Roger. Customer Relationships. New York: John Wiley & Sons, Ltd., 2003.
Cerca il testo completoRoberts-Phelps, Graham. Customer Relationship Management. London: Thorogood, 2004.
Cerca il testo completoBliss, Jeanne. Chief Customer Officer. New York: John Wiley & Sons, Ltd., 2006.
Cerca il testo completoGlanz, Barbara A. Building customer loyalty: How you can help keep customers returning. Burr Ridge, Ill: Irwin Professional Pub./Mirror Press, 1994.
Cerca il testo completoservice), SpringerLink (Online, a cura di. Customer Knowledge Management: Improving Customer Relationship through Knowledge Application. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2011.
Cerca il testo completoCarr, Clay. Front-line customer service: 15 keys to customer satisfaction. New York: Wiley, 1990.
Cerca il testo completoZafer, Alkhatani Saad. Authentic customer centricity: A journey towards sustainable customer experience. Charlotte, NC: Information Age Publishing Inc., 2015.
Cerca il testo completoFarkas, Victoria J. Customer Relations. Nova Science Publishers, Incorporated, 2021.
Cerca il testo completoCustomer relations & rapport. Mason, OH: South-Western Thompson Learning, 2002.
Cerca il testo completoPollard, Arthur, e M. Green. Managing Customer and Client Relations (B656 Managing Customer & Client Relations). Open University Worldwide, 2001.
Cerca il testo completoDEH customer relations handbook. [Fort Belvoir, Va.?]: US Army Corps of Engineers, Facilities Engineering Support Agency, 1986.
Cerca il testo completoChernatony, L. De. Managing Customer and Client Relations: Book Four: Communicating with Your Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Cerca il testo completoal, et, e B. Kelly. Managing Customer and Client Relations: Book Seven: Planning to Please Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Cerca il testo completoPoxon, J. E. Managing Customer and Client Relations: Book Two: The Customer View (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Cerca il testo completoTzempelikos, Nektarios, e Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Cerca il testo completoTzempelikos e Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Cerca il testo completoAckah, David, e Makafui R. Agboyi. Managing Customer Relations in the Banking Industry. Customer Service. GRIN Verlag GmbH, 2014.
Cerca il testo completoHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Sound Wisdom, 2020.
Cerca il testo completoHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Wiley & Sons, Incorporated, John, 2009.
Cerca il testo completoPurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Cerca il testo completoPurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Cerca il testo completoOnce a customer always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree Press, 1996.
Cerca il testo completoOnce a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3a ed. Oak Tree Press (Ireland), 2001.
Cerca il testo completoNtu. Nottingham Trent University S9 Customer Relations Management Pack: NTU S9 Customer Relations Man Pack. Financial Times Prentice Hall (a Pearson Education company), 2000.
Cerca il testo completoBonacchi, Massimiliano. Customer Accounting: Creating Value with Customer Analytics. Springer, 2018.
Cerca il testo completoLafrenière, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction into Customer Relationships. Productivity Press, 2019.
Cerca il testo completoNCCER. 03316-13 Customer Relations Trainee Guide. Pearson Education, Limited, 2014.
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