Libri sul tema "Customer services – Rating of"
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1948-, Gore Albert, a cura di. Serving the American public: Best practices in one-stop customer service : Federal Benchmarking Consortium Study Report. [Washington, D.C.?]: The Review, 1997.
Cerca il testo completo1948-, Gore Albert, a cura di. Serving the American public: Best practices in resolving customer complaints : Federal Benchmarking Consortium study report. Washington, DC: National Performance Review, 1996.
Cerca il testo completo1948-, Gore Albert, a cura di. Serving the American public: Best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report. [Washington, DC]: National Performance Review : [Supt. of Docs., U.S. G.P.O., distributor, 1997.
Cerca il testo completoUnited States. Western Area Power Administration. Energy Services. Energy Services customer sourcebook. [Golden, Colo.?]: Western Area Power Administration, 1993.
Cerca il testo completoCustomer-driven services management. 2a ed. New Delhi: Response Books, 2004.
Cerca il testo completoLund, Keith. Customer care. A cura di Patterson Helen, McCullough Sheila e Association of Assistant Librarians. [Newcastle-under-Lyme]: AAL Publishing, 1994.
Cerca il testo completoFrances, Dredge, a cura di. Managing customer service. Aldershot, Hampshire, England: Gower, 1997.
Cerca il testo completoWellemin, John H. Successful customer care. Hauppauge, N.Y: Barron's Educational Series, 1997.
Cerca il testo completoHill, Curtis. Customer service DNA. Springville, Utah: Plain Sight Publishing, an imprint of Cedar Fort, Inc., 2015.
Cerca il testo completoMacNeill, Debra J. Customer service excellence. Burr Ridge, Ill: Business One Irwin/Mirror Press, 1994.
Cerca il testo completoHill, Curtis. Customer service DNA: Building blocks that drive customer loyalty. Springville, Utah: CFI, 2011.
Cerca il testo completoArdito, Stephanie C. Customer services and user training. Philadelphia, PA: National Federation of Abstracting and Information Services, 1991.
Cerca il testo completoField, Christopher. Customer loyalty in financial services. London: FT Financial Publishing, 1996.
Cerca il testo completoHow to turn customer service into customer sales. Lincolnwood, Ill., U.S.A: NTC Business Books, 1988.
Cerca il testo completoTack, Alfred. Profitable customer care. Oxford: Butterworth-Heinemann, 1994.
Cerca il testo completo1943-, Klefsjö Bengt, a cura di. Quality: From customer needs to customer satisfaction. London: McGraw-Hill Book Co, 1994.
Cerca il testo completoRobert, Baumgartner, Koenig Carrie e AWWA Research Foundation, a cura di. Developing customer service targets by assessing customer perspectives. Denver, CO: Awwa Research Foundation, 2004.
Cerca il testo completoKristin, Hickey, e Institute of Directors, a cura di. The customer service workbook. London: Kogan Page, 2002.
Cerca il testo completoKyambalesa, Henry. Essentials of customer service. Fremont, Calif: Jain Pub. Company, 2010.
Cerca il testo completoKyambalesa, Henry. Essentials of customer service. Fremont, Calif: Jain Pub. Company, 2010.
Cerca il testo completoKaren, Leland, a cura di. Customer service for dummies. Foster City, CA: IDG Books Worldwide, 1995.
Cerca il testo completoKearney, Elizabeth I. Everyone is a customer. Provo, Utah: Sterling Press, 1990.
Cerca il testo completoBailey, Keith. Customer service for dummies. New Delhi, India: Comdex, 1996.
Cerca il testo completoFord, Lisa. Exceptional Customer Service. Cincinnati: F+W Media, Inc., 2009.
Cerca il testo completoDesatnick, Robert L. Keep the customer!: Making customer service your competitive edge. Boston: Houghton Mifflin, 1990.
Cerca il testo completoMeasuring customer satisfaction. Menlo Park, Calif: Crisp Publications, 1993.
Cerca il testo completoNietenhoefer, Ken. Don't shoot the customer: Shocking revelations about customer service. Laramie, Wyo: Jelm Mountain Pub., 1996.
Cerca il testo completoMarketing, Chartered Institute of, a cura di. The customer service planner. Oxford: Butterworth-Heinemann, 1993.
Cerca il testo completoTimm, Paul R. Customer service: Career success through customer satisfaction. Upper Saddle River, NJ: Prentice Hall, 1998.
Cerca il testo completoTimm, Paul R. Customer service: Career success through customer loyalty. 5a ed. Upper Saddle River, N.J: Prentice Hall, 2010.
Cerca il testo completoCustomer service: Career success through customer loyalty. 5a ed. Upper Saddle River, N.J: Prentice Hall, 2011.
Cerca il testo completoUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. [Washington, D.C.?]: U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Cerca il testo completoUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. [Washington, D.C.?]: U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Cerca il testo completoUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. [Washington, D.C.?]: U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Cerca il testo completoQuinlan, Kathryn A. Customer service representative. Mankato, Mn: Capstone High/low Books, 1999.
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