Tesi sul tema "Employee assistance professional employee assistan"

The provision o f Employee Assistance Programmes (EAPs) in this country has seen a rapid growth in recent years. However, there has been relatively little research into the effectiveness of such programmes in reducing costs of sickness/stress, absenteeism or in improving work place performance, particularly with respect to gender, age and professional status differences in responses to counselling. This research sought to evaluate the clinical change produced by a very specific mode o f counselling which was 'brief (up to a maximum of 8 sessions). The research also aimed to estimate the costs of stress to the organisation more accurately, by way of costing absenteeism and 'presenteeism' (the level of efficiency at which the employee estimates s/he is working). The first stage of this research was to find the baseline scores for the measures going to be used for the counselling sample. 'Well-being' questionnaires were randomly distributed to the 17,500 workforce (i.e. 5295 questionnaires were sent out). Over 2,300 responses were received. The results from this stage allowed for baseline mean scores to be obtained for all measures used. The responses focussed on the interaction between gender and other demographic variables such as age and professional status, and the effects of those interactions on the various means for stress factor and coping strategy responses. The second stage of the study examined the change process for clients coming for brief therapy as provided to them under an external EAP (241 subjects). The mean scores on a variety of scales at the pre-treatment stage were matched against responses at the post-treatment stage and again at a six month follow-up stage, and these scores were compared with the baseline means obtained for each factor from the earlier 'Well-being' study of the whole organisation. The process of matching looked at whether there were significant changes between the stages of the study and whether the changes produced clinically significant and reliable change. The effect size of that change was also examined. It was found that the counselling process was effective in reducing the costs of the work stress, sickness and 'presenteeism' in the counselling sample. However, the male and female clients responded differently. It was also seen that the counselling process was effective in producing change in work stress, particularly with respect to 'home/work interface', mental health, work and personal functioning, and in most of the coping strategies examined. The relevance of these findings is discussed in relation to implications for policy, research and practice.

This study was designed to examine and describe the levels of job satisfaction, the sources of job satisfaction and the relationship between the variables in a national sample of employee assistance program (EAP) professionals. The sample for this study consisted of EAP professionals who worked full-time, and who were members of the Employee Assistance Professionals Association.Data were collected through mailed surveys consisting of and an Individual Information Form and the Minnesota Satisfaction Questionnaire (MSQ). A total of 354 EAP professionals were mailed survey materials. This mailing resulted in 211 completed returns.Overall, EAP professionals indicated that they were moderately satisfied with their jobs. MSQ questionnaire results show that 9% of respondents scored in the very satisfied category, and 71% scored in the satisfied category. The average MSQ total score was within the satisfied range.Demographic variables had mixed results on job satisfaction. EAP external organization respondents were, as a group, more satisfied with their jobs than those respondents who worked in an internal EAP. Age, gender, race of respondent, rural versus non-rural work setting and national certification/recognition had no statistically significant impact on job satisfaction. Several recommendations and implications were drawn from the study. These included the need for open lines of communication with regard to career advancement and company policies; gender inequity issues are seen as barriers to job satisfaction and the masters degree is seen as the logical choice for the entry level EAP professional.
Ph. D.

The purpose of this study was to provide prospective recreation graduate assistants recommendations how to write clear and concise resumes that would help them earn a graduate assistantship. After reviewing the literature, three categories of resume development were identified as important in evaluating what graduate assistants will need to include in a resume that would attract recreation professionals' attention during the selection process. The categories included demographic information, resume content components, and general information. No prior research existed for recreation graduate assistant resume content.The researcher created a survey based on three categories. The survey was a descriptive study using data derived from the participants' completed survey. Participants for this study (N=3 72) were recreation professionals who worked at National Intramural Recreational Sports Association (NIRSA) affiliated schools and were directly responsible for the selecting and evaluating of graduate assistants. Research findings revealed that 70% of the participants viewed the resume as the most essential piece of written application materials. Participants consistently viewed practical experiences including professional publications written, professional conferences attended and internships as important aspects to include in a resume. This research also concluded that, due to graduate school requirements, current academic information such as major field of study, internship experience, and type of degree earned were highly rated as essential or very important pieces to include on a resume. Personal information such as a candidate's characteristics were consistently viewed as somewhat important or of no value to recreation professionals.
School of Physical Education

In spite of national and international policy encouraging assistant nurses to become Registered Nurses (RNs), the work role transition they experience has attracted little attention from researchers. The present study addressed this gap, adopting a mixed methods, cross-sectional, sequential approach. Qualitative approaches were needed to develop core understandings of work role transitions and quantitative approaches for statistical measures to outline changes over time and influences on transitions. The dominant approach was qualitative, sequencing the qualitative to follow the quantitative data collection. The components were analysed separately up to the point of interface and the core qualitative component provided the mechanism for reporting the results. Three cohorts of student nurses at two universities, from academic years 1, 2 and 3, and with prior Health Care Assistant (HCA) experience, were surveyed then interviewed at the beginning and end of their academic years. It was found that students, clinicians and policy makers assume and expect that prior HCA experience facilitates students’ pathway to RN. Findings indicate that the former role and workplace experience do not automatically facilitate change and transition. A model of transition is presented from assistant worker to professional qualification. Students disconnected from their former work role, re-visioning old values and perceptions and finding that the student/RN role required different ways of thinking and working. They moved from a skills task focus to a whole-task approach. Students experienced role change shock as they found that prior experience did not automatically equip them for their placements and could constrain as much as facilitate their transitions. They entered a betwixt and between stage of uncertainty and discomfort while learning to act out the student role to the satisfaction of audiences of practitioners, educationalists and patients. Students changed and developed, clinically, professionally, academically and personally, becoming a “reconstituted” person before inclusion in the profession. The combination of transitions and dramaturgical, theoretical and analytical approaches explains the pattern and experiences of transition. The journey of transition cannot be reversed because, once educated to be a nurse, the traits deemed desirable by the profession are made to “stick” and exert their influence long after initial education. The support worker becomes professionally qualified – the transition from HCA to student and neophyte RN is completed.

Depuis le début des années 2000, la législation française autorise les infirmières libérales à décider quels professionnels prodigueront les soins de continuité de la vie à des personnes dépendantes vivant à domicile. Elles doivent juger si la situation d’une personne relève d’un soin infirmier ou d’une intervention sociale. À partir d’une enquête ethnographique mobilisant des entretiens semi-directifs, des observations de professionnelles en situation de travail, et des écrits professionnels, la thèse analyse en quoi le fait de travailler auprès des personnes dépendantes recompose le métier d’infirmière libérale.Nous contribuons à une sociologie des groupes professionnels à double titre. D’une part, l’étude d’un métier modeste exercé avec un statut libéral nous apprend que le statut apparaît comme un élément essentiel de la professionnalité de ce métier en autorisant (partiellement) les infirmières à autodéterminer le contenu, la finalité et les moyens de leur activité professionnelle. D’autre part, nous montrons que le contexte d’exercice auprès des personnes dépendantes (travailler avec des professionnels du social, dans des domiciles, auprès de personnes avec qui la relation s’envisage sur le long terme) constitue une épreuve de professionnalité pour les infirmières libérales. L’autodétermination du travail infirmier libéral est éprouvée par le jeu interactionnel qui se déroule entre les travailleurs du sanitaire et ceux du social. Entre eux se crée un nouvel espace dans lequel nous observons, entre autres, des échanges de sale boulot, un abandon de modèles de pensée infirmiers au profit de lignes de conduite observées dans le travail social, ou encore une façon toute infirmière de considérer la dépendance, et donc de la définir. Cette thèse montre une dynamique de profession « en situation » qui conduit à une ouverture du métier d’infirmière libérale vers les métiers du social
Since the early 2000s, French law has allowed self-employed nurses to decide which professionals will dispense continuity of care to dependent persons living at home. They have to decide whether an individual's situation requires nursing care or social intervention. The purpose of this thesis is to analyse how self-employed nurses working with dependent individuals have reconstructed the profession, based on an ethnographic survey involving semi-structured interviews, observations of professionals in the workplace, and professional writings.We have contributed to a sociology of professional groups on two counts. First, studying a modest profession exercised on a self-employed basis tells us that this is an essential element in terms of the professionalism of this profession by (partially) allowing nurses to determine the content, purpose and means of their own professional activity. Second, we will show that the context in which this profession is exercised with dependant individuals (whose working relationship, alongside social professionals, with individuals in the home is deemed "long-term") constitutes a challenge of professionalism for self-employed nurses. Self-employed nurses' self-determination is proven by the interactional relationship between both health care and social workers. A new space is therefore created between them, in which we observe, among other things, discussions on the dirty work, the abandon of nurses' models of thought in favour of the guidelines observed in social work, or even the way nurses consider dependence, and thus define it. This thesis demonstrates the dynamic of a real-life profession which opens up self-employed nurses to social professions

Titel Personalomsättning som affärsmodell - En kvalitativ studie med fokus på före detta revisorsassistenter  Författare Lina Larsson och Matilda Lind   Handledare Pernilla Broberg  Bakgrund Många nyexaminerade ekonomer lockas av revisorsprofessionen men cirka 50% väljer att sluta sin anställning inom tre år. Forskare menar att en anledning till den höga personalomsättningen inom revisionsbranschen kan vara att revisorsassistenter väljer att lämna yrket. Även faktorer som hög arbetsbelastning, missvisande förväntningar och uppfattningen av revisorsprofessionen används för att förklara personalomsättningen. Däremot finns det få studier som fokuserar på revisorsassistenten samt skillnader mellan små och stora revisionsbyråer.  Syfte Det huvudsakliga syftet med denna studie är att förstå före detta revisorsassistenters förväntningar och uppfattningar av revisorsprofessionen samt deras motiv till att lämna yrket som revisorsassistent. Studien syftar även till att förstå vilka eventuella skillnader som finns i uppfattningarna hos före detta revisorsassistenter från små respektive stora revisionsbyråer.  Metod Denna studie tillämpar en kvalitativ forskningsstrategi med huvudsaklig deduktiv process och induktiva inslag. För datainsamling har totalt 15 semistrukturerade intervjuer genomförts med före detta revisorsassistenter på små respektive stora revisionsbyråer.  Slutsats Denna studie indikerar att revisorsassistenter förväntar sig hög arbetsbelastning, omfattande lärdomar och goda karriärmöjligheter när de tar anställning inom revisorsprofessionen. Uppfattningar som hög arbetsbelastning och låg lön visar sig inverka på revisorsassistentens arbetstillfredsställelse samt utgör motiv att lämna yrket. Studien indikerar även att det råder skillnader mellan små och stora revisionsbyråer, bland annat sett till arbetsuppgifter.  Kunskapsbidrag Denna studie bidrar bland annat till att skapa förståelse för fenomenet personalomsättning ur revisorsassistentens perspektiv samt utökar kunskapen om faktisk personalomsättning inom revisorsprofessionen.
Title Employee turnover as a business model - A qualitative study focusing on former auditing assistants  Authors Lina Larsson and Matilda Lind  Supervisor Pernilla Broberg  Introduction Many newly graduated economists are attracted by the audit profession, but about 50% choose to terminate their employment within three years. Researchers believe that one reason for the high employee turnover in the auditing industry may be that audit associates choose to leave the profession. Factors such as high workload, misleading expectations and the perception of the audit profession are also used to explain employee turnover. However, few studies focus on the audit associate as well as differences between small and large audit firms.  Purpose The main purpose of this study is to understand former audit associates’ expectations and perceptions of the audit profession as well as their motives for leaving the occupation as an audit associate. The study also aims to understand the possible differences in the perceptions of former audit associates from small and large audit firms.  Method This study applies a qualitative research strategy with a primarily deductive process with inductive elements. For data collection, a total of 15 semi-structured interviews were conducted with former audit associates at small and large audit firms.  Conclusion This study indicates that audit associates expect a high workload, extensive learning experiences and useful career opportunities when they enter the audit profession. Perceptions such as high workload and low salary prove to affect the audit associates' job satisfaction and constitute motives for leaving the profession. In addition, this study indicates differences between small and large audit firms, for instance in terms of work assignments.  Contribution This study contributes to create an understanding of the phenomenon of employee turnover from the perspective of the audit associate and to expand the knowledge of actual employee turnover within the audit profession.

This qualitative study investigated the attitudes and perceptions of the role of Residence Life Professionals in attending to the spiritual needs of undergraduate college students at Ball State University. This study examined how undergraduate college students view the role of Residence Life Professionals in attending to spiritual needs. The results of this study have particular significance for those who are responsible for the well being of college students on a daily basis and benefit the Residence Life system by allowing a better understanding of where Professionals and students stand on this issue. This in turn will help Residence Life Professionals and students establish realistic expectations of each other in the spiritual arena. The researcher conducted 12 interviews with undergraduate student at Ball State University and analyzed the data by coding themes.
Department of Secondary, Higher, and Foundations of Education

This research is aimed at investigating the perceptions of employees regarding the utilization of the in-house Employee Assistance Programme mode in the North West Department of Education. The objectives of the study were: 1. To define EAP and describe its different models through literature review; 2. To determine the extent to which employees are aware of the in-house EAP service; 3. To determine the perceptions of the employees regarding the in-house EAP model; 4. To formulate the functioning of the in-house model; and 5. To provide conclusions and recommendations. RESULTS/FINDINGS From the information gathered, the employees’ perceptions regarding the use of in-house EAP model is negative. RECOMMENDATIONS The researcher proposes the following recommendations: Management support Senior managers must support the programme and take it as one of those programmes that, when properly utilized, will assist the employer to attain its strategic goal. Marketing the programme An extensive marketing strategy has to be put in place and implemented. This must, among other things, outline the rationale, advantages, and disadvantages of the programme in general as well as an in-house EAP model in particular. This could as well motivate the reason why an in-house EAP model is a viable option for the Department.
Dissertation (M.Soc.Sci (Employee Assistance Programme))--University of Pretoria, 2007.
Social Work and Criminology
MSocSci
unrestricted

Thesis (Ph. D.)--University of Wisconsin--Madison, 1991.
Typescript. Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 155-164).

博士
國立臺灣師範大學
教育心理與輔導學系
105
This research aims to explore the professional experiences of psychologists in external Employee Assistance Program (EAP) model. The materials are from the interview data of twelve participants in the research, and were analyzed by grounded theory analysis. The results were described in the following five points. First, in normal circumstances, the professional experiences of psychologists in external EAP model can be divided into two levels. “The status of counseling work in microsystems” includes the situations of clients, goal setting of counseling, reflections on ethical issues, counseling relationship, counseling strategies adopted by psychologists. Mesosystems consist of two dimensions: “work status in mesosystems of EAP executive units” and “work status in mesosystems in EAP commissioning units”. The former dimension includes company system design, work contents of psychologists, work contents of staff-in-charge in mesosystem of EAP executive units. The latter includes work contents of psychologists, work contents of staff-in-charge in mesosystem of EAP executive units, and work contents of staff-in-charge in mesosystems of EAP commissioning units. Second, in critical or special circumstances, the professional experiences of psychologists in external EAP model can be divided into two levels. “The work status in microsystems” includes assessments on employees' mental status and work competence, and counseling. There are two dimensions in "mesosystems", including "work status in mesosystems of EAP executive units" and "work status in mesosystems of EAP commissioning units". In the former dimension, the results of the research were described from the work contents of psychologists and work contents of staff-in-charge in mesosystems of EAP executive units; and in the latter one, the results were described from the work contents of psychologists, work contents of staff-in-charge in mesosystems of EAP executive units, and work contents of staff-in-charge in mesosystems of EAP commissioning units. Third, the professional knowledge and skills that psychologists need to enhance in coping with the work of external EAP include: the personal aspect of psychologists, the aspect of counseling psychology, the aspect of mesosystem of EAP executive units, the aspect of mesosystem of EAP commissioning units, aspects of exosystem or macrosystem. Fourth, in interprofessional collaboration, the factors facilitating or impeding collaboration consist of four parts: the team, degree of consensus on the patterns of collaboration, issues about communication and interaction, and staff-in-charge in mesosystem of EAP executive units. Finally, in interprofessional collaboration, the collaborative strategies and inner reflections of psychologists include their self-awareness, strategies, influencing factors, and changes in interprofessional collaboration. In the end of the dissertation, the results were discussed, and suggestions were made.

碩士
國立彰化師範大學
應用運動科學研究所
94
The main purposes of this study were to develop the Chinese Professional Baseball Leagues’ Players Employee Assistance Programs（EAPs）. In order to achieve the above purpose, in this study, literature review and a Modified Delphi Technique was used to develop of EAPs for Chinese Professional Baseball League Players. First, literature review was to gather the contents of the professional baseball and EAPs. The data collected were used to make the Delphi questionnaire. The preliminary questionnaire was examined and confirmed by four specialists, and then they were compiled as a formal questionnaire. Besides, the two-rounds Delphi Technique were conducted for establishing the EAPs of Chinese Professional Baseball League, and the ten experts are from five fields: human resource management, guidance and counseling, employee assistance programs, sport management and baseball coaching. We apply Modified Delphi Technique in our questionnaire in order to gather opinions of our study group. Finally, Modified Delphi Technique was applied in the questionnaire conducting . Data acquired from questionnaire were organized and analyzed using computer program of the statistical package for the social science (SPSS for Window 8.0). The data were grouped for initial analysis using statistical instruments: frequency, mean, standard deviation, quartile deviation descriptive statistics. First, according to the above processes, the sets of 49 cultivation had been produced, and distributed its into four categories: “Work EAPs ”, “Health EAPs”, “Family and Life EAPs”, “Other EAPs”. Second, the sequence of importance is “Health EAPs”(Mean＝4.52), “Family and Life EAPs”(Mean＝4.21), “Work EAPs ”(Mean＝4.12), “Other EAPs”(Mean＝3.78). Based on the research findings that provide several suggestions to the Chinese Professional Baseball Leagues, Chinese Professional Baseball Leagues’ Players , and the future researchs.

In the Department of Correctional Services (DCS), as the role of workers in the workplace changed after demilitarisation in 1996, the needs of the employees also changed. The changing work environment placed different demands on them, unlike those that they had been used to in the past. Because of the growth of personal problems at the workplace, the EAP was introduced in the DCS in the late 1990’s. The EAP in the DCS has been formally in existence since 2000 and has not been formally evaluated according to the EAPA SA standards. The EAPA SA standards are the benchmark against which all EAPs in South Africa could be measured. This research attempts to ascertain whether the EAP in the DCS has been implemented according the prescripts of the EAPA SA standards. The research approach involved both the qualitative as well as the quantitative approaches. The qualitative approach was used in documenting the processes followed in the conceptualisation, introduction and creation of the EAP in DCS. The quantitative approach was used to evaluate the EAP in DCS using the EAPA SA standards as a benchmark. In the first chapter a general orientation to the study as well as the researcher’s rationale and structure for the research is provided. The literature review in chapter two took a retrospective look at the developments in the EAP industry by focussing on the most modern interventions in the EAP field initially and moving to the origins of the EAP later. Chapter three focussed on the evaluation of the EAP in the DCS which included a systematic collection of information about that programme. In chapter four each standard as it appears in the standards document and brief comment on each standard was presented. The standards were also reviewed in relation to recent literature on the subject. The empirical analysis in the following chapter included a quantitative analysis followed by a qualitative analysis of the responses. The first phase included the development of a questionnaire based on the standards. The distribution and completion of the questionnaire were part of phase two. In the final phase the questionnaire was analysed by the Department of Statistics at the University of Pretoria, under the leadership of Professor Smith and Dr. Mike van der Linde. In the final chapter a consolidation of all the chapters as well as recommendations for further research is presented. The formulated problem was addressed through the choice of different approaches, strategy and design during the research process. The researcher was able to combine the research approaches to compare and subsequently verify the findings. Based on the findings the following conclusions can be made: firstly that the DCS does not comply fully with many of the standards as set out by EAPA SA, secondly that the DCS is understaffed when attempting to deliver EAP services and finally that there is a resounding plea for EAP services in the DCS. In addition to the proposals a revised standards document has also been integrated into the findings.
Thesis (PhD)--University of Pretoria, 2010.
Social Work and Criminology
unrestricted

The purpose of this study was to explore and describe the meaning employees attributed to the lived experiences of having been declared in excess in the Gauteng Health Department during restructuring. A qualitative, phenomenological research design was selected as the most appropriate approach in conducting this study. Phenomenology offers both methodological and philosophical perspectives with the aim of developing a greater understanding through description, reflection and awareness of the meaning of having “been declared in excess”. Purposive sampling was implemented. A total of ten (10) female professional nurses participated in the study. Data were collected using one common ontological question that enabled the researcher to gain a greater understanding of what it means to be declared in excess from the participants’ perspective. Data were collected until saturation was reached. Unstructured audio-taped interviews were conducted with study participants. Data were analysed using the method developed by Giorgi (1985). The study highlighted different reactions from different participants despite being exposed to the same experience.
Health Studies
Thesis (D. Litt. et Phil.)

This study evolved from an involvement with professional people in a rural and semi-rural environment thereby taking into account the role which the Employee Assistance Programmes (EAP) plays in their professional context of work. Two underlying factors motivate the study. Firstly, that professional needs and capacities of faith, belief and spirituality are not been catered for in the EAPs. Secondly, that an African-Christian wholesome sense making approach provides more satisfactory answers to the lack of faith, belief and spirituality in the EAPs than the modern versions of the classic dualist and tripartite anthropological schemes of soul and body or soul, spirit and body. Furthermore, a wholesome sense making approach supports and tackles people’s wellness and well-being levels more satisfactorily than the classic dualist and tripartite views. An outline of an EAP in which faith leaders and consultants and their programmes are integrated and which contributes to the enhancing of well-being levels and performance management of professional people is described. The main focus of the study revolves around wholesome foursome experiential patterns in which alternating emphases of faith experience are acted out in the sense of ‘I believe God, I believe myself, I believe my human neighbours and I believe the physical natural environment’. This four side pattern of faith experience functions as an important theoretical assumption in the study. A second theoretical assumption has to do with the foursome processual framework of God’s grand acts of creation, reconciliation (redemption= cross and resurrection of Jesus), renewal (ongoing renewal of everything) and consummation and fulfilment towards the end (aim and goal) in which we as people and the physical natural environment are intrinsically and continuously involved. A third theoretical assumption revolves around the foursome experiential professional performance pattern of ‘I perform for God, I perform for myself, I perform for my human neighbours and I perform for the physical natural environment’. The foursome experiential patterns are also set as evaluative pointer patterns around which the empirical investigative part is constructed.
Philosophy & Systematic Theology
D.Th. (Systematic Theology)