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1
Canales, Medina Dominga Elizabeth. "Evaluation of carbon dioxide emissions by Kansas agribusiness retailers". Thesis, Kansas State University, 2010. http://hdl.handle.net/2097/14041.
Testo completoAbstract (sommario):
Master of AgribusinessDepartment of Agricultural Economics
Michael Boland
Greenhouse gas (GHG) emissions and their negative effect on the environment is a growing concern in the world. It is estimated that agriculture is responsible for 7% of the total GHG emissions in the United States. Currently, environmental policies to regulate GHG are in place in different countries and are expected to increase in the future. Increased awareness about climate change by customers also represents an incentive for companies in measuring their emissions. The objective of this study is to estimate carbon dioxide-equivalent emissions from eight agribusiness retailers in Kansas. Data consisted of two years of energy inputs from the operation of the agribusiness retailers. Carbon emission coefficients were employed to determine carbon dioxide-equivalent emissions associated with the use of each energy input during their operations. Results suggest that electricity is the largest source of total carbon dioxide emissions from the retail operations followed by diesel fuel. Diesel fuel represents the main source of direct emissions and gasoline represents the second largest source of direct emissions. Emissions from the agricultural sector will not be regulated under the current American Clean Energy and Security Act of 2009 but information on their potential carbon footprint may be used in identifying specific processes where emissions could be reduced and to analyze possible climate legislation implications for their operations. If agribusinesses were to be regulated, none of the eight retailers have locations with emission levels that would be subject to the current cap and trade bill passed by the U.S. House of Representatives. But, if they were regulated and had to comply by purchasing carbon credits equal to 5 to 20% of their direct emissions, the cost would be low given estimation of future carbon prices in the literature. Even if agricultural retailers are not directly restricted, they will likely be affected by increases in energy input prices if such legislation is enacted.
2
Cole, David J. "Evaluation of fit for 3D printed retainers as compared to thermoform retainers". VCU Scholars Compass, 2018. https://scholarscompass.vcu.edu/etd/5332.
Testo completoAbstract (sommario):
ABSTRACT
EVALUATION OF FIT FOR 3D PRINTED RETAINERS AS COMPARED TO THERMOFORM RETAINERS
By David Cole, D.M.D.
A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in Dentistry at Virginia Commonwealth University
Thesis Directors: Eser Tüfekçi, D.D.S., M.S., Ph.D., M.S.H.A.
Professor, Department of Orthodontics
Sompop Bencharit, D.D.S., M.S., Ph.D.
Associate Professor and Director of Digital Dentistry, Department of General Practice
Introduction: Despite recent advances in three-dimensional (3D) printing, little information is available on 3D printed retainers
Methods: Three reference models were used to fabricate traditional vacuum formed, commercially-available vacuum formed, and 3D printed retainers. For each model, three retainers were made using the three methods (a total of 27 retainers). To determine the trueness, the distances between the intaglio surface of the retainers and the occlusal surface of the reference models were measured using an engineering software. A small difference was indicative of a good fit.
Results: Average differences of the traditional vacuum formed retainers ranged from 0.10 to 0.20mm. The commercially-available and 3D printed retainers had a range of 0.10 to 0.30mm and 0.10 to 0.40mm, respectively.
Conclusions: The traditional vacuum formed retainers showed the least amount of deviation from the original reference models while the 3D printed retainers showed the greatest deviation.
3
Kalenderski, Asen (Asen Georgiev), e Satya Sanivarapu. "Measurement and evaluation of retail promotions". Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/100085.
Testo completoAbstract (sommario):
Thesis: M. Eng. in Logistics, Massachusetts Institute of Technology, Engineering Systems Division, 2015.Cataloged from PDF version of thesis.
Includes bibliographical references (pages 70-72).
Promotions involve a complicated interplay of factors and are a result of a synchronized sequence of activities between manufacturers and retailers. The outcome of promotions pivot on several elements beyond the control of any one party in the supply chain. 'How' a promotion performed has a more straight forward answer than 'Why' a promotion performed a certain way. This research attempts to define a quantitative methodology to measure performance of promotions and reveal insights to consumer product manufacturers and retailers that will help answer the 'How' and the 'Why' of promotions. The measures used are simple, but the combination of analysis creates a complex structure of many dimensions that reveals intricate insights into the functioning of the supply chain, the most important asset in executing promotions. We present to you a three dimensional framework termed the 'Promotion Performance Cuboid' with structural elements consisting of three foundational supply chain measures, inventory, stockouts, and performance of sales against target forecasts. The measures when viewed together through the Promotion Performance Cuboid, tell a revealing story of the underlying dynamics of promotions and the elements that actually control promotional become lucid.
by Asen Kalenderski and Satya Sanivarapu.
M. Eng. in Logistics
4
McCourt, James. "Retail distribution review : a critical evaluation of the retail distribution review". Thesis, University of Edinburgh, 2017. http://hdl.handle.net/1842/25942.
Testo completoAbstract (sommario):
Despite the high profile nature of the interventions made by regulators after the global financial crisis, there have been few objective assessments of their success and of the orthodoxy of market failure analysis that underpins the rationale for taking action. This study addresses both literature gaps by developing a distribution landscape segment model to measure the success of an exemplar; the Retail Distribution Review (RDR). It also undertakes exploratory research to establish a basis for a diagnostic paradigm based on customer value rather than well established, but criticised, classical economic indicators. A “stock flow” based model was constructed to assess post-RDR levels of asymmetry, agency and trust. The absence of source data prompted a second exploratory phase of research into Trust as a welfare benefit, using customer focus groups and telephone surveys. An evidential basis for an alternative framework based on what consumers value, rather than how economists think is rational for them to act, was established. The model results indicated a landscape which is more complex than 2013, with competing interests transmuted rather than eradicated and information asymmetry growing rather than shrinking. The results support a view that interventions focussing on narrow “market” definitions do not reflect the complexity of human behaviour and are simply “squeezing the balloon”. The customer value research found that trust is complicated and related to several key “motivators”. These have underlying attributes which differ between socio economic groups, the financial objectives and whether customers have advisers. The conclusion reached is that an evidence based customer perspective should be at the heart of regulatory analysis, if public welfare is to be maximised. The study provides evidence of complexities and connectedness between actors and economic forces in the retail financial services landscape, cautiously supporting the literature on regulatory interventions as socio-technical assemblages. It argues that the customer value framework enriches the regulatory toolkit by forming a guard against intellectual capture and unintended consequences of shaping reality to fit a so-called perfect market model.
5
Chicheke, Aaron. "An impact evaluation of a retail business skills training programme". Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/10266.
Testo completoAbstract (sommario):
Includes bibliographical references.The South African retail industry is growing significantly and increasingly becoming an important contributor to the country's economic growth. The industry grew by 5.9 percent in 2011, in terms of sales, compared to 3.6 percent decline in 2009. According to figures provided by the Statistics South Africa (StatsSA), the industry contributed six percent to the entire South African economy and 23 percent towards total employment in the country. Despite the growing significance of the industry in the South African economy, the industry is still marred with chronic challenges of poor education and skills shortages. Major players in the industry indicated that these challenges are the main impediments to potential higher growth.
6
Vassilopoulou, Konstantina. "A usability evaluation technique for retail sites". Thesis, University of Manchester, 2001. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488412.
Testo completo
7
Kotzé, Clifford Jennings. "The development and evaluation of an andragogic training programme for Ciskeian retailers". Thesis, Rhodes University, 1992. http://hdl.handle.net/10962/d1002801.
Testo completoAbstract (sommario):
One of the greatest challenges facing South Africa and the "independent states" of Transkei, Bophuthatswana, Venda and Ciskei over the next decade will be job creation and the development of the skills of the people. This is particularly true of Ciskei with its rapid population growth, unemployment, shortage of skilled manpower and over abundance of unskilled labour. Small business and, in particular, retailing with its relatively low entry requirements, can play a significant role in the creation of jobs. Small business, and small business retailing in particular, suffers, however, from a high failure rate resulting in a waste of financial and human resources which a developing nation like Ciskei can ill afford. The training of people involved in small business retailing is, therefore, of great importance. There is no unanimity of opinion, however, as to what training models or approaches are most appropriate. The purpose of this study was, thus, to design a training model, develop an andragogic training programme for Ciskeian small retailers based upon the model and test it. In accordance with the model developed, the nature of the retailers performance problem was established, the job of the small retailer was analysed, the training needs of retailers were identified, performance standards were set, the course curriculum was developed, training strategies and styles were selected, the necessary training resources were obtained and the training programme was implemented. A pilot training programme was run in 1987 and then the amended programme was run for two years. The results of the training were measured in terms of: -the delegates reaction to the training programme -what the delegates learnt -changes in the business as perceived by regular customers -reaction of the delegates to the training programme one year later -case studies and survival rates Statistically significant positive results were obtained in all aspects evaluated. It can, therefore, be concluded that the andragogic training model for Ciskeian retailers resulted in a positive reaction of delegates to the training, an improvement in the retailer's knowledge of retailing, positive changes in the businesses as perceived by regular customer and improved survival rates of these small retail businesses.
8
Edelman, Daniel J. "Consumer evaluation of retail brand stretches : a study of retail brand extension fit". Thesis, University of Manchester, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488361.
Testo completo
9
Lee, Soojin. "INFORMATION AND INCENTIVES IN RETAIL SALES". Diss., Temple University Libraries, 2019. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/561016.
Testo completoAbstract (sommario):
Business Administration/AccountingPh.D.
I examine how managers mitigate the side effects of the overly complicated performance evaluation system in the context of a high-end retail industry. The standard performance evaluation system in the industry has evolved to include multiple performance measures. The detailed measures can incentivize employees to perform multiple performance-relevant activities, but they inevitably increase the complexity of the performance evaluation system. The complexity increases the risk of information overload of the employees, decreasing judgment quality and potentially decreasing their performance. Drawing on psychology literature, I postulate two factors moderating the relationship between information overload and performance: 1) disaggregated feedback provides detailed information on each category of performance measures and compensate for each performance measure rather than for overall performance level; 2) feedforward informs employees about how their actions affect their compensation. Both factors mitigate the negative performance effect of information overload by clarifying causality embedded in the complex performance evaluation system to employees. I conduct two field experiments that implement the disaggregated feedback and the feedforward policies for sales outlets of a high-end retail firm, respectively, and examine whether the policies mitigate information overload problem and improve performance. I find that the treatment group exhibits improvement in performance, suggesting that disaggregated feedback and the feedforward reduce information overload.
Temple University--Theses
10
Whitlock, Wayne Ronald. "A critical analysis of service quality perceptions of vehicle repair and maintenance retailers". Thesis, Nelson Mandela Metropolitan University, 2010. http://hdl.handle.net/10948/1516.
Testo completoAbstract (sommario):
The South African motor industry plays a pivotal role in the economy of South Africa and is a leading indicator in economic change. In general, satisfaction of customer service in the motor industry is steadily improving. However, as research has shown, there is still room for improvement within the industry. Knowing what customers expect is a critical step in delivering good quality service to ensure customer retention in the long-term (Zeithaml, Parasuraman & Berry 1990:62-63). Having a good understanding of the value of forming long-term relationships with customers and their evaluation of the quality of the service provided, cannot be underestimated, as failure to actually ask customers what they think of the service could be detrimental in the long-term. Vehicle manufacturers conduct ongoing research to monitor customer perceptions of the quality of the service provided by their vehicle retailers. The information generated from the research findings can be used by manufacturers to improve levels of service where this appears to be lacking, and deal promptly with any customer complaints. Against this background, how vehicle owners judge the quality of the service provided by a franchised vehicle retailer for a repair and maintenance service, will be crucial to understanding how customers form perceptions of service related firms specifically, and in general, even an entire industry. The primary objective of this study is to assess customer perceptions of service quality with a franchised vehicle retailer following a routine repair and maintenance service. The sample consisted of 3 859 respondents who had their vehicles serviced at a GM South Africa franchised vehicle retailer over a one month period. The empirical results of the study revealed that GM South Africa show general positive results in terms of customer service satisfaction, however, there are some areas where additional attention is required.
11
Zehavi, Limor (Limor Hadas). "Evaluating demand planning strategy in the retail channel". Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/73401.
Testo completoAbstract (sommario):
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2012.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 77-78).
In 2007 Dell began selling through the retail channel. Five years later, the retail channel is still in the early stages relative to competitors and is growing rapidly. Short product lifecycles, long lead times and a high mix of configurations create a complex supply chain. Dell had decided to introduce a Build to Plan fulfillment strategy. Dell has been known for its direct consumer strategy and the retail channel adds an additional stage in the supply chain between Dell and the end consumer. This change impacts the visibility of true demand, resulting in the bullwhip effect. Better collaborative processes such as S&OP and CPFR can improve the channel forecast accuracy, inventory levels, on time delivery, and sales revenue. The personal computer industry has become commoditized; promotions and price have a high impact on the end consumer's purchase decision. Long lead times and high price fluctuation increase uncertainty. Forecasting at a SKU level is challenging and inaccurate. An aggregated approach can reduce the variability and postpone the customization. Forecast accuracy is a key metric that can be used to improve the supply chain. To improve that metric, the appropriate forecast must be tracked and compared to the actual sales. A significant portion of any new planning process will need to account for updated software tools. These tools can help Dell's demand planners facilitate weekly conversations with retailers and ensure more accurate tracking of appropriate demand signals for forecasting. The current product portfolio that allows high flexibility to retailers does not fit the low margins of the product. Demand segmentation can identify which SKU have high volatility and offer a different supply chain strategy for those with low volumes, or spotlight high costs in offering those SKU.
by Limor Zehavi.
S.M.
M.B.A.
12
Lugube, Annie. "Evaluation of Greenfield strategies of retailers in Sub Saharan Africa : a two case study approach". Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/30621.
Testo completoAbstract (sommario):
This research seeks to provide a more concise understanding of multinational Greenfield strategies in emerging markets. A lot has been written pertaining to their conduct in established markets and this has proven inadequate as far as application to emerging markets is concerned. Scholars have developed theories on how multinationals operate but how practical are they on the ground?A two case study approach was seen as the most effective way to grasp the complexities involved in managing multinational firms in emerging markets. The scope was limited to sub Saharan Africa with two retail giants Shoprite and Game being the subject of scrutiny. Literature was developed on the basis of results of previous research and enhanced by in-depth interviews with top retail managers directly involved in the expansion process. Similarities and contrasts between the two firms’ strategies where examined with the aim of acquiring insights on retail Greenfield investments in emerging markets.The findings revealed that in emerging markets successful MNEs are the ones that target customers at the bottom of the pyramid whilst internalising risk and constraints within the context of institutional voids.Dissertation (MBA)--University of Pretoria, 2012.
Gordon Institute of Business Science (GIBS)
unrestricted
13
Duncan, Sarah P. "An evaluation of local retail sites in Calgary's suburban neighbourhoods". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape10/PQDD_0001/MQ42325.pdf.
Testo completo
14
Waddell, Alda. "An evaluation of a motor retail organisation's lead management system". Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003900.
Testo completoAbstract (sommario):
This research was motivated by the lack of systems and methodologies in the automotive retail business sector to adequately monitor and analyse prospective customers' behaviours as a basis for developing sales. The objective of this research was to determine if lead scoring would indeed represent a good investment of time and resources for Barloworld Motor Retail. The real value for Barloworld Motor Retail is in the proven methodology for properly managing leads and the sales process. Lead scoring should have sales teams more focused because of the qualified opportunities. The sales cycle can also be efficiently managed from introduction to closure. What is Lead Scoring? In short, lead scoring identifies or measures the value of a lead to determine to which extent a lead could result in a sale. The aim of the lead scoring process is to gather as much information as possible from the prospective customer. Once information has been acquired, it is important to hand over the hot leads to sales while the warm and cold leads remain with marketing to be nurtured. A lead is a potential customer who wants to learn more about what a company has to offer, and who has acknowledged having a requirement or need that a company could help satisfy. Where this position is coupled with elements of the ideal or desired customer profile, a meaningful lead definition emerges. When a salesperson receives a lead as depicted in Figure 1, the decision must be made as to whether to promote the lead into an opportunity or recycle it back to marketing. The crucial determination would be whether the prospect is ready to enter a buying cycle, or not. Figure 1 also illustrates the lead scoring "evaluation" process. The researcher used the Barloworld Automotive www.mywheels.co.za Webpage to obtain information for this research project. The results obtained from this measurement were compared with the results obtained from other marketing initiatives and practices in the automotive industry to describe the value of lead scoring. This research is undertaken under two main headings, namely marketing and evaluating a lead management system by introducing lead scoring. In reference to marketing, Albee (2010) says that lead scoring is based on marketing that can automate the ability to know exactly when the leads in the nurturing program are sales ready and then transition them to the sales force without delay. Chekitan and Schultz (2005), introduced the notion of SIVA which stands for Solution, Information, Value, and Access. This is basically the four p's of the marketing mix, namely product, promotion, price and placement Kotler (2000) renamed and reworded to provide a customer focus. Marketing managers use this model to generate the best possible response from the target market by blending four or more combinations in the best way. The elements of the marketing mix are all controllable variables. The marketing mix can be adjusted on a frequent basis to meet the changing needs of the target market and the other dynamics of the marketing environment. The study of internet consumer behaviour is a fundamental part of the gathering of information related to lead scoring. To an extent it is also relevant to the formulation of a leads nurturing model that will positively influence buyer perceptions and help to trigger the purchase decision. With regard to the purchasing of motor vehicles, consumers will seldom make a purchase decision without personal exposure by way of sensory explanation (look, feel and touch). Internet marketing connects the physically remote consumer with the product benefits through a process of abstract positioning, and focuses on obtaining "hits" from consumers who are competent and enabled to make a positive purchase decision. Internet marketing refers to the strategies that companies use to market their products or services online. The marketing concept remains the guiding concept for companies wishing to design and implement an effective leads scoring system. Lead scoring is the process that involves the following activities: • Lead identification; • Lead collection and consolidation; • Predictive analysis of lead scoring; • Lead nurturing; • Lead distribution.
15
Iraola, Miguel Igor. "Urban marketplace : an evaluation of the social and retail environment". Kansas State University, 1988. http://hdl.handle.net/2097/17960.
Testo completo
16
Doherty, Jennifer. "Continuing Professional Education in Athletic Training: Is Knowledge Acquired and Retained?" Scholarly Repository, 2008. http://scholarlyrepository.miami.edu/oa_dissertations/118.
Testo completoAbstract (sommario):
Objective: The purpose of this study was to assess certified athletic trainers' knowledge acquisition, knowledge retention, and satisfaction, following a continuing professional education (CPE) program offered in either a traditional, lecture-oriented format or an interactive format addressing adult learning strategy preferences. Design: We used a pre-test, post-test experimental design with comparison groups utilizing stratified randomization. Setting: The CPE program was held in the University wellness center classrooms. Subjects: Forty-six certified athletic trainers participated. Measurements: After determination of learning strategy preferences, a 30 item multiple-choice exam was administered prior to, immediately after, and one-month following the CPE program to determine level of knowledge acquisition and retention. Participant self-reported level of satisfaction was assessed with a questionnaire immediately following the CPE program. Results: A significant main effect for treatment (F2,70 = 6.02, p < 0.004) was observed indicating that subjects in the lecture format CPE program acquired and retained more knowledge than subjects in the interactive format regardless of learning strategy preference. There was no significant loss in knowledge observed one-month following the CPE program regardless of learning strategy preference or treatment (lecture or interactive CPE format). No significant differences in level of satisfaction by treatment (lecture or interactive CPE format) or by learning strategy preference (navigators, problem-solvers, or navigators) were noted; however, 13 (28.3%) reported an excellent level of satisfaction (mean satisfaction score of 4.0) and 31 (67.4%) reported an above average level of satisfaction (mean satisfaction scores of 3.0 to 3.88). Conclusions: Our data indicate that lecture format CPE programs may be optimal for knowledge acquisition and retention, independent of learning strategy preference. Knowledge retention did not decrease regardless of learning strategy preference or CPE format and actually demonstrated a further increase using the lecture format. Although our data suggest that participant satisfaction is independent of learning strategy preference and CPE format, the homogeneity of responses made it difficult to detect any relationship with regard to learning style preference and satisfaction.
17
Xu, Jinmeng. "Comparing Web Accessibility between Major Retailers and Novelties for E-Commerce". Thesis, Tekniska Högskolan, Jönköping University, JTH, Datateknik och informatik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-49001.
Testo completoAbstract (sommario):
Purpose –Comparing the accessibility of e-commerce for General Merchandise, between major retailers and novelties, in the conformance of web accessibility guidelines, and the implementation of rich internet applications specifications. So that to figure out whether the differences exist between them, if so, what are the differences, and analyzing upcoming e-commerce and established e-commerce. Method – The descriptive and quantitative case studies were used to evaluated 45 websites respectively from major retailers and novelties in General Merchandise of e-commerce, where sample websites were selected from Alexa’s rank lists. Then the WAVE tool, Accessibility Quantitative Metric (WAQM), and Fona assessment were applied for analyzing cases for representing the accessibilities and answering the research questions of purpose. Findings – ARIA specifications as a kind of technological solution really had positive functions on web accessibility when only focusing on accessibility guidelines, because the novelty websites with less ARIA attributes resulting in lower accessibility levels generally, even though there were also many other elements that can affect accessibility. Implications – In the main branch of General Merchandise, the degree of web accessibility in major retailer websites was better than that in novelties, which means as far as e-commerce is concerned, the accessibility of mature websites that had been established for a long time was contemporarily stronger than that of new websites with creative products. Limitations – From the perspective of the sample, there were limitations in sample sources, size, websites languages, while in the technical aspect, the evaluation of dynamic contents just aims at keyboard navigation, and the tool of Fona assessment also had restrictions.
18
Jenkins, Mark. "Subjective strategies for small business growth : an evaluation of the causal maps of small independent retailers". Thesis, Cranfield University, 1995. http://dspace.lib.cranfield.ac.uk/handle/1826/10031.
Testo completoAbstract (sommario):
This study concerns the issue of small business growth. It has been widely established that small business growth is important to a region, both economically and socially, most notably through the generation of employment. However, a number of studies have revealed that only a small proportion of small businesses generate this growth. There is a lack of understanding concerning the reasons why some small businesses grow and others do not. This study considers the subjective strategies of small business owner-managers as a basis for drawing comparisons between growers and non-growers. A causal mapping methodology is used to represent subjective strategy. These causal maps provide a representation of how individual owner-managers see the development of their business. A series of propositions, developed from the existing literature, provide an indication of the characteristics which may discriminate between growth and non-growth oriented owner-managers. These propositions allow for the comparison of the causal maps which are elicited from thirty owner-managers of independent retail businesses. The thirty respondents are grouped into comparative categories based on growth and non-growth intentions and behaviours. The evaluation of these propositions indicates that the owner- managers of growing businesses hold subjective strategies that are more coherent, and include a greater proportion of performance measures than their non-growth oriented counter parts. The maps of non-growth oriented owner-managers show a greater proportion of concepts relating to control and the individual's personal needs and values.
19
Wong, Chung-yi, e 王頌怡. "A critical evaluation for the performance of REIT retails portfolio inHong Kong". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hub.hku.hk/bib/B48343559.
Testo completoAbstract (sommario):
The purpose of this study is to access the development of The Link REIT as a kind of REITs in Hong Kong. By evaluating the performance of The Link REIT, its shopping centres and the customer satisfaction, implication of The Link's management to the REIT, the shopping centres and even the society were identified.
In this research, the evaluation for performance of The Link REIT would be divided into three scopes. Firstly, the performance of REIT would be evaluated by analyzing the indices. Secondly, the attributes of The Link's shopping centres would be evaluated by analyzing the determinants of rental income. Last but not least, customer satisfaction would be evaluated by measuring the service quality based on SERVQUAL instrument. The first two scopes of evaluation would be mainly based on the secondary data. Primary data obtained by questionnaire survey would be collected for the evaluation of customer satisfaction.
After collecting and analyzing all data, position impacts of The Link's management was identified to the performance of REIT and the attributes of its shopping centres. In contrary on the first two evaluations, customers including both of the visitors and tenants were found dissatisfied to the empathy attributes of The Link's shopping centres. The customer expectation valued greater than the customer perception. In other words, The Link failed to understanding or providing what customers need.
Upon conducting the regressive analysis of the secondary data, contradiction between the development of The Link and public expectation was finally concluded. The Link aimed at maximizing the interest or benefits for the shareholders while visitors or tenants requested The Link to ensure the low price of products and low rental charge. In considering the historical responsibility of HKHA, The Link was being over-expected in performing its social responsibility. To be a responsible asset manager and also a social company, recommendation or suggestions were made based on the analysis.published_or_final_version
Housing Management
Master
Master of Housing Management
20
Kwong, Tung-wing Albert, e 鄺東榮. "Evaluation of information technology application in retail marketing in Hong Kong". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2014. http://hdl.handle.net/10722/207633.
Testo completoAbstract (sommario):
Hong Kong is renowned for its name of shopping paradise in the past several decades. It not only has the attractive street markets, but also has the different styles, themes and levels of shopping malls. Indeed, the retail industry of Hong Kong serves both visitors and Hong Kong local people as well. From the figures of Hong Kong Retail Management Association, it recorded HK$494,456 million dollars overall retail sale in 2013 and 267,703 person were employed as the workforce under retail as at December 2013.
In the past two decades, many large, trendy and featured shopping malls were built, and they were mostly developed and owned by the major developers as a long term investment for rental return. However, as Hong Kong is just a small city, thus this leads to keener competitions between the shopping malls in order to attract shoppers to increase the turnover of the shop tenants inside, thus the rental receivables to the developers in turn.
In order to attract more shoppers, other than the asset enhancements, improvements and renovation projects carried out by the shopping malls within a short period of time to have a fresh feeling to the shoppers and improve the deficiencies of the malls, many new and innovative marketing activities were carried out by them as well, such as placing 100 number of full height Doraemom mascots (a famous Japanese cartoon character) outside the shopping mall, arranging a 20 meter height inflatable Holland designer rubber duck to be display on the sea outside the shopping mall, organizing overnight cheering up activities for the student at the eve of the announcement of public exam, providing overnight live broadcasting of World Cup, etc.
Besides the above, many information technologies were incorporation in the shopping malls nowadays so as to provide a convenience, better feelings and involvement to the shoppers. Other than retail, telecommunications in Hong Kong is also the leading edge in the world. The mobile penetration rate is 238.6 percent by February 2014, that means every Hong Kong people has over two mobile phones; in which, around 72% is using 3G/4G, it means around two-third of mobile subscribers are using smartphones. For the marketing of the shopping malls, they also provide many information technology applications in order to attract the shoppers. For example, sophisticated webpage design, mobile apps, Facebook, Weibo, Twitter, Instagram, were made for their shopping mall.
In this paper, we will evaluate of using such information technology applications in the retail marketing under the context of shopping malls in Hong Kong.published_or_final_version
Housing Management
Master
Master of Housing Management
21
Honda, Masaki J., Takashi Hatanaka, Yasuhiro Okazaki e Minoru Ueda. "Long-term results of osseointegrated implant-retained facial prostheses: a 5-year retrospective study". Nagoya University School of Medicine, 2005. http://hdl.handle.net/2237/5411.
Testo completo
22
Chapman, Joseph David. "The impact of discounts on subjective product evaluations". Diss., Virginia Polytechnic Institute and State University, 1987. http://hdl.handle.net/10919/74763.
Testo completoAbstract (sommario):
This dissertation investigated the effects of price and various forms of discounts on buyers' subjective evaluations of products. The role that price plays in product evaluations was examined from both the economic and behavioral perspectives, and a conceptualization derived from these two perspectives was reviewed. This original price-perceived quality conceptualization was extended using transaction utility theory. Based on the extended price-perceived quality model, hypotheses were developed to posit the relationships that the extrinsic cues of price and forms of discounts have with the constructs of perceived quality, perceived sacrifice, perceived value, willingness to buy, acquisition value, transaction value, and redemption effort. Also, the relationship among these constructs as posited by the extended conceptualization was examined.
The research was conducted in three phases. The first phase determined the product and price levels to be used in the final stage of the research; the second phase checked the reliability of the indicators to be used in the final stage of the research; and, in the final phase, a 4 x 4 between subjects design was used to test the research hypotheses. PACKAGE was used to test the reliability of the indicators for each construct in both the pretest and fmla data collection stages. The analysis for the experiment incorporated ANOVA, Duncan's multiple comparisons, trend analysis, and LISREL to test the significance of the proposed relationships.
In general, the analysis provided good support for the hypothesized effects. The principal exceptions being the posited relationships of perceived quality and perceived value with the independent variable forms of discounts. Also, the relationships of several of the dependent variables with transaction value were weak leading to speculation of the role that transaction value has in buyers' subjective product evaluations. Finally, the major findings of the research were discussed with respect to the theoretical, methodological, and managerial significance. Limitations and directions for future research were also discussed.Ph. D.
23
Conner, Lane A. "Evaluation of the Situational Judgment Test". Thesis, University of North Texas, 2007. https://digital.library.unt.edu/ark:/67531/metadc3686/.
Testo completoAbstract (sommario):
This research attempts to confirm the reliability and construct validity of a personnel selection instrument called a Situational Judgment Test (SJT) through reliability analysis and factor analysis. The existing literature on SJTs is reviewed, including the advantages of using SJTs in personnel selection as well as the debate on whether SJTs measure a single construct or whether they can be multidimensional depending on the content. The specific SJT in this research was theoretically developed and received expert ratings to assess four general constructs: problem solving, planning, priority setting, and leadership. No support from alpha internal consistency reliability analysis was found for the assembly of these items into the four a priori subscales, thus assembly of these items into the theoretical subscales and scales was not supported.
24
McKneely, Brittany R. "Effects of Customer's Evaluation about Instagram Attributes towards Purchase Intentions for Small Apparel Retailers: Application of Social Capital Theory". Thesis, University of North Texas, 2019. https://digital.library.unt.edu/ark:/67531/metadc1609083/.
Testo completoAbstract (sommario):
Small apparel retailers face extreme competition with larger retailers. Large retailers have the upper hand in resources to stay updated with various trends, specifically social media. Social media has lowered the barriers to enter the retail industry. However, once these small retailers enter, half of them fail because they don't attract and retain customers. Small-medium enterprises (SMEs) greatly impact the economy, so it is important to study various facets of their business to increase performance. The purpose of this study is to investigate customer's development of social capital (i.e. affiliation, responsiveness, shared values, norm of reciprocity) in small apparel retailer's Instagram page that ultimately lead to purchase intentions for the retailer. Perceived benefits (i.e. perceived usefulness, perceived enjoyment) are also investigated in relation to purchase intentions. More specifically, social bonding, brand identification and trust are examined as mediating variables between the perceived level of social capital, perceived benefits and purchase intentions. Over a 3-month period, 200 responses were collected from students at a southern university. The findings reveal that younger customers develop a relationship with retailers on Instagram and it transfers to behavioral outcomes towards the retailer. The theoretical contribution of this study draws from the lack of literature for small apparel retailer and social capital built in Instagram, leading to purchase intentions. Managers can implement the findings into their social media marketing strategies to improve business performance. Lastly, this study has methodological limitations that creates opportunity for future studies.
25
Ho, Ying-kwong, e 何應光. "An Evaluation of retail outlet developments in Central, Sheung Wan andWestern districts: final report". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1992. http://hub.hku.hk/bib/B31257963.
Testo completo
26
Van, Zyl Eric. "Assessing the creativity levels of retail business management students studying at the Cape Peninsula University of Technology". Thesis, Cape Peninsula University of Technology, 2019. http://hdl.handle.net/20.500.11838/3106.
Testo completoAbstract (sommario):
Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2019Background: Retail in South Africa is a growing industry, but new demands and the influx of foreign competition require retail business managers to be more creative in solving modern-day complex retail problems. An embedded outcome of the registered National Diploma: Retail Business Management qualification offered by the Cape Peninsula University of Technology is that students should be able to identify business problems and creatively make sound business decisions to solve these problems. However, because creativity is such a diverse topic, it seems that educational institutions and educators do not commit themselves to and evade the development of creativity. Consequently, this leads to graduates being ill-prepared in creatively solving the complex and often unique business problems they encounter in the Wholesale and Retail sector. Objectives: The objective of this study was to determine the creativity profile of Retail Business Management students and evaluate the progress of their creativity levels from their first- to third year. This approach evaluated if the embedded outcome of creativity was met for the National Diploma: Retail Business Management qualification. Methodology: Empirical research was conducted by collecting a combination of quantitative and qualitative data to determine the creativity levels of Retail Business Management students. A questionnaire consisting of both qualitative- and quantitative questions was used to evaluate the creativity levels of 159 full-time students and 16 students from the retail industry studying through the university’s Retail Academy. Quantitative data were analysed using both descriptive- and inferential statistics. Findings: Based on the analysed data, it was found that creativity is one of the key attributes, if not the most important, to ensure continued business success in the South African retail industry. The results indicate that participants were creative, but not at the required levels. It was further established that there was no growth in the creativity levels of the participants from their first- to third year of studies, thus indicating that the required outcome of creativity, as stipulated in the qualification criteria, was not achieved. Recommendations: It is recommended that further research should be conducted in an attempt to propose a suitable creativity instrument for developing the creativity of Retail Business Management students as this would ensure that graduates are confident and able to use their creativity to address the unique challenges that the South African retail industry face.
27
Li, Shuo. "Does the ethnic consumer consider the relevance of the retailer in their decision to buy wine in Christchurch?" Diss., Lincoln University, 2009. http://hdl.handle.net/10182/1028.
Testo completoAbstract (sommario):
The value of secondary brand associations has been discussed in the literature for decades. Companies are transferring their brand building to retailers (Bruwer, Li et al. 2002 ), therefore, it is very important to understand the impact of retailers on the product brand and consumers’ decision making processes when considering other relevant sources of brand associations. However, in the wine environment, few published studies have been carried out to examine the association with retailers. Thus, the primary aim of this study is to examine whether this association transfers value to the image of wine brand and influences consumers’ behaviour. Also, the impact of ethnicity on the consumer’s decision making process will be taken into account. This research specifically provides insight into Christchurch’s wine retailing industry. Owing to the limited time and resources, the wine drinking community in Christchurch has been divided into two groups (European and Non-European). Europeans (150) and Non-Europeans (50) were recruited for the sample. Two research models and six main hypotheses were established to analyze the relationships between brand associations, perceived brand image and consumer behaviour. Research was conducted to collect quantitative data by using questionnaires, including rating scales and multiple choice questions. Face to face interviews and self-administered methods were employed. Participants were recruited by using a combination of convenience sampling, quota sampling and random sampling. A statistical programme called the Statistical Package for the Social Sciences (SPSS) was used to analyse the data. From the results it was found that associations including the packaging, characteristics, quality, country of origin, producer of the wine, retailer or staff qualities have a positive impact on the spending on wine. In particular, the kinds of retailers make differences to consumers’ expected wine budgets. The results also suggested that the evaluation patterns and perceptions of wine are different in the two ethnic groups.
28
St-Pierre, Renee 1979. "Retailer compliance with youth access statutes and regulatory policies for lottery products and alcohol : evaluating the role of gender and vendor age". Thesis, McGill University, 2008. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=116064.
Testo completoAbstract (sommario):
Despite the implementation of legal prohibitions and regulatory policies to limit the commercial availability of lottery products to minors, published research continues to document a high prevalence of participation in and ease of access to lottery playing amongst adolescents. This study systematically investigated the influence of individual-level factors in vendor compliance with youth access statutes and policies for lottery and alcohol products. Six underage youths each attempted to purchase a lottery ticket, a beer, or both products together in the same 313 convenience stores, for a total of 1,219 purchase attempts. The results revealed that only a moderate proportion of vendors surveyed in this study were compliant with existing statutes and policies, and that gender and vendor age variables playa significant role in youth purchasing of lottery tickets and alcohol. These findings were interpreted in terms of their implications for strengthening regulatory policies and future research.
29
Iu, Cheok Vo. "A critical evaluation on the overall performance of the retail banking industry : a strategic analysis". Thesis, University of Macau, 1997. http://umaclib3.umac.mo/record=b1636230.
Testo completo
30
Gilbart, Ian W. R. "An evaluation of pump-level service as a locational variable within Canada's retail gasoline industry". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1996. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/mq21894.pdf.
Testo completo
31
Ibojiemenmen, Celestine. "Critical evaluation of occupational health and safety management in Sasol retail convenience centres / Celestine Ibojiemenmen". Thesis, North-West University, 2007. http://hdl.handle.net/10394/8237.
Testo completoAbstract (sommario):
Occupational health and safety management has continued to take
the centre stage in the decision making process in most organisations.
This is further fostered by agitation from labour unions and government
intervention through legislation to promote safer work environment.
This dissertation therefore presents some of the constraints and
inadequacies of occupational health and safety management of Sasol
Retail Convenience centres (Sasol RCCs), some of which are:
• insufficient health and safety training of staff or lack of training;
• low motivation of employee or outright absence of it;
• lack of safety records;
• non display of health and safety policy;
• absence of fire prevention and control procedure;
• inconsistent safety meeting.
Information was sourced using questionnaires and conducting
personal interviews. The information gathered via questionnaires and
interviews of the four Sasol Retail Convenience Centres in Sasolburg
indicates that Occupational health and safety management does not have
full management commitment. Although management has provided safety
gadgets and equipment for the purpose of health and safety, however, it
has made little investment in human capital development toward the
improvement of health and safety. Poor safety record and in some cases
lack of safety records has made it difficult to determine the performance of
the Sasol RCCs.
The expositions made on the constraints and inadequacies of
occupational health and safety management of Sa sol Retail Convenience
Centers coupled with the conclusions and recommendations should
further improve the health and safety of employees and better protect
investment. Part of the recommendations is the development of health and
safety management model that could serve as guide to the management
of Sasol RCCs to develop a more functional health and safety system.
The model should also serve as guide for further research in Occupational
health and safety.Thesis (M.Ing. (Development and Management Engineering))--North-West University, Potchefstroom Campus, 2012
32
Boomer, Christopher Robson. "An evaluation of retail policy and practice in the main rural towns of Northern Ireland". Thesis, University of Ulster, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.394043.
Testo completo
33
Ho, Ying-kwong. "An Evaluation of retail outlet developments in Central, Sheung Wan and Western districts : final report /". Hong Kong : University of Hong Kong, 1992. http://sunzi.lib.hku.hk/hkuto/record.jsp?B14799741.
Testo completo
34
Chohan, Rozina. "An evaluation of inter-organisational identity theft knowledge sharing practice in the UK retail sector". Thesis, University of Central Lancashire, 2016. http://clok.uclan.ac.uk/18611/.
Testo completoAbstract (sommario):
Knowledge is an essential source of competitive advantage in modern society and is particularly important in the current on-line environment due to increased business interactions throughout the world. Knowledge sharing initiatives taken by organisations to improve technicalities to tackle cyber threat have been extensively investigated. A particular focus of this study was on the security professionals sharing their learning experience in order to help address and mitigate identity theft. Multiple case studies were employed to interpret the triangulated data collected. ShoppingCo, PaymentCo, TeleCo, and NetworkingCo participated in this investigation. Semi structured interviews were scheduled and conducted in conjunction to company reports, personal communication, presentation slides and related materials was gathered to ensure trustworthiness and authenticity. Pattern matching analysis was employed to draw conclusions by evaluating 30 transcripts and 11 internal documents. The major theoretical contribution of this study was the proposal of a conceptual framework that adapts for private sector organisations knowledge sharing elements in the security profession. Lack of knowledge of the manager’s role is addressed. Current knowledge sharing and corporate communication practices are synthesised. Formal and informal communication, social forums and networking events are evaluated. Thus, improving the current understanding of identity theft. This empirical study contributes to an improved understanding of inter-organisational knowledge sharing practice within three retailers and an official networking forum. Because of this evaluation, an extended framework is proposed and components synthesised into a new framework. Recommendations are drawn based on an evaluation of what is working and what does not seem to be providing benefits with regard to knowledge that address and mitigate identity theft. The framework suggested that the key to improved knowledge sharing was to persuade a range of security officials working for different private sector organisations to share their knowledge of identity theft prevention.
35
Kostadinova, Mila Dimitrova, e Natalie Embaye. "Augment App: Potential Implications on E-commerce : A Multi-Case Study on Swedish Online Fashion Retailers". Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-41220.
Testo completoAbstract (sommario):
Retail is shifting from physical shopping experience to a more online experience. However, the transition is not happening without pains and both consumers and companies alike face challenges when it comes to utilizing all the benefits that the flexibility brings. One of the biggest issues that the online fashion industry is facing, is product evaluation and the resulting high returns rate. Customers are unable to fully evaluate the products due to, for example, insufficient information, faulty information and the fact that size guides are not reliable, which are incentives for the customers to send the products back. Thus, the aim of this thesis is to investigate and determine what the key challenges that the online fashion companies face related to their most common product evaluation tools and what effects those challenges have on the companies. Further, this thesis evaluates how implementing an augmented reality tool, the Augment app would affect those challenges. Finally, this study investigates how implementing the Augment app would affect the Swedish online fashion retailers’ competitiveness. To answer these questions, a qualitative multi-case study was conducted with three Swedish online fashion retailers. Conducting an embedded multi-case study allowed for meaningful and generalizable findings as it allowed for both within-case analysis as well as cross-case analysis. The results of the study found that companies face challenges in regards to providing quality customer service, ensuring e-satisfaction as well as reducing the high percentage of customer product returns for the Swedish online retailers. Further, the study found that the Augment app could not automatically solve all of the challenges on its own. Rather, the Augment app would act as a complement to the current product evaluation tools and be a most welcome addition. Further, by implementing it, a company could build sustainable competitive advantage.
36
Lehrke, Linda. "Determining and Evaluating Cost-Effective Food Safety Risk Reduction Strategies at Retail Meat Facilities". Thesis, North Dakota State University, 2006. https://hdl.handle.net/10365/29906.
Testo completoAbstract (sommario):
In spite of the documented success of Pathogen Reduction and Hazard Analysis and Critical Control Points (PR/HACCP) at the processing level, farm-level and retail-level application is optional. Several factors impact the gap of food safety regulations from farm to fork. This thesis focuses on the retail level. At the retail level, pathogen survival and the associated ability to cause further disease to humans even after being subjected to certain processing and packaging conditions have varying implications on the probability of sickness or death. This issue also arises over the fact that, sometimes, appropriate handling and processing instructions are not properly followed by consumers. The primary goals of the project are to develop an optimal food safety intervention strategy that incorporates risk, cost, and the value of pathogen reduction with alternative control mechanism. We wish to evaluate incentives for PR/HACCP-like planning and adherence to best management practices that promote safe food production. These incentives will be evaluated for the retail level. In addition, we will develop optimal intervention strategies for ready-to-eat meats and poultry products that incorporate risk assessment, cost of intervention, and the value of risk reduction of alternative strategies for the farm-to-table continuum. The model adopted in this study is an expansion of the stochastic optimization model developed by Nganje, Kaitibie, and Sorin (2005) to include the optimal intervention strategy at the retail ( consumer) level. These components are simulated with firm-level microbial data at the processing and retail level using stochastic optimizer software. Stochastic dominance was also used to compare across the optimal strategies and determine if there is one clear choice that is preferred. This allowed us incorporate risk preferences of firms. The scenario method was used to determine what factors would likely affect the adoption of PR/HACCP at the retail level. Finally, this thesis provides firms and policymakers a direction for future options concerning risk mitigation strategies.
37
Forsberg, Anton. "Shopping for emotion - Evaluating the usefulness of emotion recognition data from a retail perspective". Thesis, Umeå universitet, Institutionen för datavetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-138270.
Testo completoAbstract (sommario):
This study researches the usefulness of emotion recognition technology and respective data within the retail space. Emotion recognition is a relatively novel technology that promises to pinpoint a subjects emotional state. While the use cases could be many for a retailer there is still little available research on how to implement these tools and how to interpret their data. This study aims to provide an answer to those questions by reviewing current studies in emotion recognition and by setting up a rudimentary field test to compare data gathered by the Microsoft Emotion Recognition service with standard user satisfaction measurements. The responses are examined to determine if a subjects’ identified emotion has any connection to their perceived satisfaction with an experience. No such connection is found within the gathered data however, but several other points of interest are discovered. The study concludes that current emotion recognition tools may not live up to their hype and offer little in terms of useful data. They tend to require exaggerated emotional expressions and perform subpar to humans in many cases. The reasons for this, and possible improvements to these tools are also discussed.
38
Alfeir, Abdulmuhssin. "MORPHOLOGY OF MARKET STRUCTURES AND AN EVALUATION OF RETAIL SYSTEMS: THE EXAMPLE OF TAIF, SAUDI ARABIA". Thesis, The University of Arizona, 1985. http://hdl.handle.net/10150/275280.
Testo completo
39
Boutsouki, Christina. "Analysis and evaluation of retail change in Greece with an emphasis on the post-1990 period". Thesis, Manchester Metropolitan University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.389691.
Testo completo
40
HENRIQUES, LUIZ AUGUSTO SARAIVA. "EVALUATION OF CHANGING THE AIR CONDITIONING SYSTEM OF A RETAIL COMPANY USING THE REAL OPTIONS THEORY". PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2009. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=16743@1.
Testo completoAbstract (sommario):
As emissões de gases de efeito estufa (GEE) e seus malefícios ao meio
ambiente vêm tomando grande importância no cenário mundial ao longo dos
últimos anos. Desde a revolução industrial o mundo passa por uma era de enorme
crescimento populacional, grandes avanços tecnológicos e um aumento
extraordinário na utilização dos recursos disponíveis. Como efeitos colaterais, há
o aumento da poluição, a geração de lixos tóxicos, o desmatamento florestal e por
fim, o aquecimento global. Dessa forma, conforme a população do planeta
aumenta, torna-se cada vez mais importante a questão do desenvolvimento
sustentável na base da economia global. Ao unir a necessidade de manutenção de
uma estrutura organizacional simples e de baixo custo com a sustentabilidade
empresarial, empresas varejistas podem vir a ter uma combinação de sucesso. A
sustentabilidade, apesar de exigir investimentos, tem o potencial de trazer bons
resultados através da economia de despesas operacionais e de manutenção. Neste
sentido, a proposta do estudo é avaliar a opção de troca dos aparelhos de ar
condicionado de uma rede varejista. Partindo do princípio que a rede varejista em
questão é uma consumidora livre de energia, e que o preço da energia é uma
variável aleatória, será utilizada para avaliar as flexibilidades embutidas no
projeto, a Teoria das Opções Reais.The magnitude of the harm caused by the emission of Green House Gases in the environment has been gaining quite some importance in the World scenario within the past years. Since Industrial Revolution took place, the World has been passing through an era of enormous population growth, great technological advances and an extraordinary utilization of the available resources. As collateral effects, there are the growth of the World’s pollution, the emission of toxic trash, the destruction of forests, and lastly, the climate change. Thus, as the World’s population grows, more important it is the Sustainable Development issue in the center of the global economy. By unifying the need to have a simple organizational structure with low costs with the sustainability issue, retail companies might be able to have a very successful formula to operate. Sustainability, despite asking for new investments, have the capacity of bringing positive financial results through the economy of operational and maintenance costs. Though, the objective of this study is to evaluate the option of changing the air conditioning system of a retail company. Assuming that the retail company is a free consumer of energy in the Brazilian market, and that the price of energy is a random variable, the Real Option Theory will be used to evaluate the managerial flexibilities of the project.
41
Tannatt, Douglas K. "An evaluation of market opportunities in Rhode Island's retail capital : the shopping center site in Warwick". Thesis, Massachusetts Institute of Technology, 1987. http://hdl.handle.net/1721.1/78079.
Testo completo
42
Chan, Kam-mei. "An evaluation on privatization of Hong Kong Housing Authority's retail and car parking facilities : the Link's case /". View the Table of Contents & Abstract, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38027483.
Testo completo
43
Osei-Kumi, Abigail. "The role of ethnicity in consumer evaluation of services : a study of retail banking in the UK". Thesis, Oxford Brookes University, 2005. https://radar.brookes.ac.uk/radar/items/15b836a8-f2cd-471d-86e3-1fb61519326e/1/.
Testo completoAbstract (sommario):
Research looking at ethnicity and aspects of consumer financial behaviour in the UK suggests that ethnicity is overlooked among bank marketers, hence ignoring the potential marketing opportunities posed by the continuing existence of ethnic groups in the market place. This study aimed to understand the role played by ethnicity in shaping consumers' perceptions of service in the context of retail banking. This study employed a qualitative exploratory approach, and adopted an interpretative and subjective stance with emphasis on meaning and experience. Data were collected from 30 individuals via in-depth ethnographic and phenomenological interviews over a two-stage process looking at ethnicity and services evaluation respectively. The interest here was to develop a description of the context in which ethnicity takes place, and to see how these meanings may come together to influence a consumption experience (services evaluation). The data were analysed by seeking and identifying common themes, to develop a description of how the phenomena (ethnicity and service evaluation) are experienced by informants and to determine the interrelationships between the concept of ethnicity and services evaluation. The empirical evidence showed that the meanings associated with the concept of ethnicity for the informants of this study centred on three major elements of identity, culture and perceived discrimination and prejudice. These elements were further operationalised as an ethnic experience script that customers brought to the service encounter. The ethnic experience script formed one of the bases for the perception of service, especially when there was a service failure. The perception of service was tied to the script, in that, the script largely determined which of a respondent's previous experiences gained from being a member of an ethnic group and not of the service per se was relevant in judging the service encounter. This thesis argues against the assumption made in the service evaluation literature that standards used as references by consumers are mostly bound to the knowledge relating the specific service category with which the customer is involved. This study's contribution is that there are other contextual knowledge representations (information not necessarily gained/tied to the existing service). One example is the ethnic experience script, which influences perceptions of service in addition to the traditionally modelled antecedents (for example in comparison with norms). A key research implication that arises for this study is that understanding the role of ethnicity in service evaluation requires knowledge, not only of the attributes of a service. But also, the psychological and experientially determined ways by which ethnicity may shape the perception and interpretation of a service experience.
44
Stocks, Gary Francois. "The evaluation, adoption and diffusion of electronic data interchange (EDI) by retail firms operating in South Africa". Master's thesis, University of Cape Town, 1996. http://hdl.handle.net/11427/18070.
Testo completoAbstract (sommario):
Bibliography: pages 176-192.Two fundamental elements of the retail industry are customer service and merchandising. Customer service entails meeting customer needs and wants, while merchandising is the art of selecting the combination of goods that meets those needs and wants. One of the strategies open to retailers is to move in the direction of suppliers by creating partnerships with those suppliers. The system of Quick Response (QR) distribution embodies this strategy. QR is analogous to Just-in-Time (JIT) manufacturing, where the objective is to speed up the entire order and replenishment cycle. The potential results are enhanced customer service through greater responsiveness to customer demands and reduced costs through lower inventory holding costs and lower opportunity costs (in terms of lost sales when goods are not in stock). Electronic Data Interchange (EDI) is an Information Technology (IT) that can be used to facilitate a system of QR. EDI can be used as an Inter organisational System ((lOS) that spans the retailer and supplier organisations and communicates structured messages, such as orders and invoices, between the trading partners. Apart from creating efficiencies in the flow of information between retailers and suppliers, EDI applications can be integrated with internal systems and the entire order and replenishment cycle can be redesigned to improve customer service.
45
Badgett, Jeanne Oakes. "AN EVALUATION OF THE QUALITY OF MENS 100% COTTON JERSEY KNIT T-SHIRTS REPRESENTING THREE RETAIL CATEGORIES". UKnowledge, 2017. http://uknowledge.uky.edu/mat_etds/13.
Testo completoAbstract (sommario):
The purpose of this research was to evaluate the quality of design, materials, construction, appearance, and performance of mens 100% cotton jersey knit t-shirts from three retail categories: mass merchant, fast fashion, and better. These retail categories were represented by brands Fruit of the Loom, H&M, and Brooks Brothers, respectively. A convenience sample was comprised of 78 t-shirts. 13 white and 13 navy t-shirts from each brand were used for testing according to ASTM and AATCC standards and specifications. Evaluations and measurements were conducted before washing, and after one, five, ten, and twenty laundry cycles. The t-shirts were evaluated for fabric weight, fabric count, color change, whiteness change, crocking, smoothness appearance, bursting strength, pilling, dimensional stability, and skewness. The navy t-shirts in the ‘better’ retail category met five out of the six requirements specified by the ASTM standard. However, the navy t-shirts in the ‘fast fashion’ category met four out of five met by the ‘better’ category. In conclusion, the decision to purchase a t-shirt from these retail categories may depend on consumer expectations.
46
Alo, Obinna Azubuike. "A comparative evaluation of human resource development (HRD) processes and practices in UK and Nigerian retail supermarkets". Thesis, University of Sunderland, 2017. http://sure.sunderland.ac.uk/8553/.
Testo completoAbstract (sommario):
This research explores the link between human resource development (HRD) interventions and leadership competencies in retail supermarkets in Nigeria and the UK, in order to understand better how Nigerian supermarkets can improve their leadership competencies by adopting the appropriate HRD interventions learnt from their UK counterparts. The retail supermarket literature in Africa recognises the inability of indigenous retail supermarkets in the continent to outcompete some foreign entrants in their own local market. The thesis, therefore, starts by reviewing the challenges facing these indigenous retail supermarkets in Nigeria, including the specific competencies they may be lacking in comparison with their foreign rivals. With this established in chapter one, the literature review chapters then explore issues of competency creation, including the theories of learning and HRD, since competency is learnt, and the HRD construct is in the forefront of learning in the organisation. The methodology adopted was a constructivist ontological stance coupled with an interpretivist epistemology. 40 qualitative interviews were conducted and the data analysis method adopted was a thematic analysis, particularly the deductive-inductive strategy, while the method of data reduction was via categorisation, unitisation, and detecting a relationship between the empirical and secondary data collected. A set of core competencies were identified, and of these the key difference in the responses (gathered from the two countries) was ‘reflective action taking’, and which was a major competence identified in the responses from the UK supermarkets, especially, Tesco. The thesis, therefore, matched the Tesco options programme (which is a leadership development programme in Tesco) with David Kolb’s experiential learning theory (ELT), and, both correspond neatly well. The thesis, thus, recommends that the ELT should form a fundamental part of our curriculum design, pedagogy and delivery of HRD related modules in schools, but also should be adopted in leadership development programmes, especially, in developing countries. However, by building on the current debate on the link between HRD, leadership competencies and organisational transformation, this study helps to address the lack of empirical data on HRD in retail supermarkets in developing countries, and suggests ways of improving the competencies of retail supermarket leaders in Nigerian.
47
Veselý, Ondřej. "Podnikatelský záměr rozvoje podniku". Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2011. http://www.nusl.cz/ntk/nusl-223140.
Testo completoAbstract (sommario):
The main goal of diploma thesis is to set up the prospectus. In the concrete it proceed about activity connected with expansion of company from wholesale market to area of retailing. The thesis includes proposal of investment project. Based on dynamic methods, there is recommendation to privat investor.
48
Sun, Xudong M. C. P. Massachusetts Institute of Technology. "Evaluating the impact of online influencers on retail property rent : a case study in New York City". Thesis, Massachusetts Institute of Technology, 2019. https://hdl.handle.net/1721.1/121752.
Testo completoAbstract (sommario):
Thesis: M.C.P., Massachusetts Institute of Technology, Department of Urban Studies and Planning, 2019Cataloged from PDF version of thesis.
Includes bibliographical references (pages 97-101).
This study proposes a framework of analyzing online influencer behavior and evaluating its impact on retail rent using spatial econometric methods, in which we also examined the spatial autocorrelation and heterogeneity in New York's retail rent market. We use social media data mining and network analysis techniques to examine influencers and information diffusion in Instagram and develop metrics to quantify the impact. Using spatial econometric models, we construct models of retail rents that include the effect of online influencers and traditional hedonic features. The result suggests that online influencer behavior have a significant correlation with effective rents of retail real estate in the case study area of New York. We also examine the spatial spillover effect and spatial heterogeneity of the influencer effect. Our results provide the first analysis to link online behavior to retail real estate, it also proposes a framework to study the real estate by linking online and offline world, which is meaningful for retail real estate challenged by e-commerce and other forms of new economy.
by Xudong Sun.
M.C.P.
M.C.P. Massachusetts Institute of Technology, Department of Urban Studies and Planning
49
Jordaan, Adrian. "The development of guidelines for the evaluation of franchising as a business option". Thesis, Stellenbosch : Stellenbosch University, 2006. http://hdl.handle.net/10019.1/20891.
Testo completoAbstract (sommario):
Thesis (MBA)--Stellenbosch University, 2006.ENGLISH ABSTRACT: New economic activity is essential to create jobs that can absorb the surplus~ abour being created by, amongst other things, the increase in population rate, particular1y in developing countries like South Africa, and rationalisation and increased productivity characterising larger organisations nowadays. Entrepreneurship has been identified as one of the key sources and driving forces behind job creation and long-term economic growth, yet South Africa performs well below average in terms of entrepreneurial activity, particularly when compared to other developing countries. The weaknesses in the training and education system, lack of financial support, lack of research and development transfer and poor access to physical infrastructure were consistently identified in the various Global Entrepreneurship Monitor studies as accounting for the low entrepreneurial activity in South Africa. v-- The franchising business model has be/ldescribed in terms of Porter's value-chain analysis and shows that the franchisor prescribes to the franchisee a business model by providing procedures, guidelines, sharing, training and support for the execution of the primary and secondary activities within the franchisee's value chain. This is achieved through the tangible interrelationships that exist between franchisor and franchisee, which are characterised by the sharing and support of activities that are related within the two value chains and the intangible interrelationships involving the transfer of management know-how through training and mentoring. Considering the nature and the advantages of the franchise business model as described in terms of Porter's value-chain analysis, franchising can go a long way towards overcoming the lack of training and education and access to finance many entrepreneurs in South Africa are faced with. There is therefore evidence to suggest that franchising as a business model can reduce many of the risks associated with starting up a new business and contribute towards the improvement of the entrepreneurial status of South Africa. One of the main rationales behind purchasing a particular franchise is the confidence that the franchise will contribute to making the individual's business success more predictable. For this to become a reality requires that the franchisor provides an individual with a tried and test concept linked to a respectable and well-known brand within a structure that provides extensive initial and continuous support. However, although there are clear guidelines for the structure and conduct within the franchise business model, there are no all-encompassing rules regarding the extent to which all the aspects of a franchise business model have to be present for a particular franchise system to be considered good or bad. One franchise system may allow franchisees more leeway in some aspects of the business and have less formalised interrelationships within its value chain compared to another franchise system yet they may be equally successful systems depending on the extent to which their structure and the personal profile of the prospective franchisee complement each other. Therefore there are different management styles applied within different franchise systems and whether a particular franchise system will be successful for a particular franchisee depends upon the fit between the individual's personal profile, which encompasses the individual's skills, personality, entrepreneurial profile, risk profile, control profile, independence profile, work habits, ambitions, dreams, strengths and weaknesses and the franchise culture, functionality, structure, dynamic inter-relationships and regulation that prevails in the franchise network being considered. These factors, combined with others such as the current franchisor recruitment practices; abuse of the franchise concept and the balance of power considerations between franchisor and franchisee, emphasise the necessity for a prospective franchisee to take responsibility by performing his/her own thorough evaluation. The aim of this study was therefore the development of an analytical framework, which can be used by a prospective franchisee as a guideline for evaluating and deciding whether he/she is suited for franchising, whether a particular franchise opportunity is a sound and legitimate option and whether there is a fit between the personal profile of the individual and the profile of a particular franchise investment option being considered. By following the proposed analytical framework a prospective franchisee is able to develop a personal profile according to recommended guidelines and evaluate each potential franchise being considered
AFRIKAANSE OPSOMMING: Nuwe ekonomiese aktiwiteit is noodsaaklik om werk te skep wat die ooraanbod van arbeid kan absorbeer wat onder andere veroorsaak word deur die bevolkingsaanwas, veral in ontwikkelende lande soos Suid-Afrika, en rasionalisering en groter produktiwiteit wat deesdae groter organisasies kenmerk. Entrepreneurskap is ge'identifiseer as een van die sleutelbronne en dryfvere agter werkskepping en langtermyn ekonomiese groei. Tog presteer Suid-Afrika ver onder die gemiddelde in terme van entrepreneurskapsaktiwiteit, veral as dit vergelyk word met ander ontwikkelende lande. Die tekortkominge in die onderwys- en opleidingstelsel, gebrek aan finansiele ondersteuning, gebrek aan oordrag van navorsing- en ontwikkelingskundigheid en swak toegang tot fisiese infrastruktuur is konsekwent deur die Global Entrepreneurship Monitor ge'identifiseer as redes vir die lae vlak van entrepreneursaktiwiteit in Suid-Afrika. Die konsessie-sakemodel is in terme van Porter se waardekettinganalise beskryf en toon dat die konsessiegewer aan die konsessiehouer 'n sake model voorskryf deur prosedures, riglyne, deelname, opleiding en ondersteuning te voorsien vir die uitvoering van die primere en sekondere aktiwiteite binne die konsessiehouer se waardeketting. Dit word bereik deur die tasbare interverhoudings wat tussen die konsessiegewer en konsessiehouer bestaan, wat gekenmerk word deur die deelname aan en ondersteuning van aktiwiteite wat verwant is binne die twee waardekettings en die ontasbare interverhoudings wat betref die oordrag van bestuurskennis deur opleiding en mentorskap. As die aard en die voordele van die konsessie-sakemodel oorweeg word, soos beskryf in terme van Porter se waardeketting, kan die konsessiebedryf baie doen om die gebrek aan onderwys en opleiding en toegang tot finansiering wat baie entrepreneurs in Suid-Afrika ondervind, teen te werk. Daar is dus aanduiding dat konsessies as sakemodel baie van die risiko's kan verlaag wat verband hou met die totstandbring van 'n nuwe onderneming en kan bydra tot die verbetering van die entrepreneurstatus van Suid-Afrika. Een van die hoofbeweegredes agter die aankoop van 'n spesifieke konsessie is die vertroue dat die konsessie daartoe sal bydra om die individu se besigheid meer voorspelbaar te maak. Ten einde dit moontlik te maak, moet die konsessiegewer 'n individu voorsien van 'n beproefde konsep gekoppel aan 'n gerespekteerde en bekende handelsmerk binne 'n struktuur wat omvattende aanvanklike en deurlopende ondersteuning bied. Alhoewel daar duidelike riglyne is vir die struktuur en bedryf binne die konsessie-sakemodel, is daar geen allesomvattende re~ls betreffende die omvang waartoe al die aspekte van 'n konsessie-sakemodel teenwoordig moet wees ten einde te bepaal of 'n spesifieke konsessiestelsel goed of sleg is nie. Een konsessiestelsel mag konsessiehouers meer vryheid bied in terme van sekere aspekte van die besigheid en minder formele interverhoudings he binne sy waardeketting vergeleke met 'n ander konsessiestelsel, maar hulle mag ewe suksesvolle stelsels wees afhangend van die mate waarin hulle struktuur en die persoonlike profiel van die voomemende konsessiehouer mekaar komplementeer. Daar word dus verskillende bestuurstyle toegepas binne verskillende konsessiestelsels en of 'n spesifieke konsessiestelsel suksesvol sal wees vir 'n spesifieke konsessiehouer hang grootliks af van die passing tussen die individu se persoonlike profiel, wat insluit die individu se vaardighede, persoonlikheid, entrepreneursprofiel, risiko-profiel, kontrole-profiel, onafhanklikheidsprofiel, werkstyl, ambisies, drome, sterkpunte en swakpunte en die konsessie se kultuur, funksionaliteit, struktuur, dinamiese interverhoudings en regulering wat bestaan in die konsessienetwerk wat oorweeg word. Hierdie faktore, tesame met ander soos die huidige konsessiegewer se aanstellingspraktyke, misbruik van die konsessiekonsep en die magsbalans-oorwegings tussen die konsessiegewer en konsessiehouer, beklemtoon die noodsaaklikheid vir 'n voornemende konsessiehouer om verantwoordelikheid te neem deur sylhaar eie deeglike evaluering te doen. Die doel van hierdie studie is daarom die ontwikkeling van 'n analitiese raamwerk wat deur 'n voornemende konsessiehouer gebruik kan word as 'n riglyn vir die evaluering en besluitneming ten opsigte van sy/haar eie gepastheid vir die konsessiebedryf, of 'n spesifieke konsessiegeleentheid 'n grondige en wettige opsie is en of daar 'n passing is tussen die persoonlike profiel van die individu en die profiel van 'n spesifieke konsessiebelegging wat oorweeg word. Deur die voorgestelde analitiese raamwerk te volg, sal die voornemende konsessiehouer in staat wees om 'n persoonlike profiel te ontwikkel volgens aanbevole riglyn en elke potensiele konsessie wat oorweeg word, te evalueer.
50
Jiroutová, Aneta. "Analýza hypermarketů vybraného řetězce v kategorii kosmetiky s pomocí metod operačního výzkumu". Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-194719.
Testo completoAbstract (sommario):
The topic of this diploma thesis is the application of certain operation research methods on a practical example. The main objective is to evaluate and compare hypermarkets of selected retail company on the basis of data from cosmetics department for the year 2013. In the thesis are firstly described theoretical assumptions necessary for understanding the decision theory and DEA models, next part is then focused on selected company and its history, current market position and the different types of store formats. Following practical part shows the application of multicriteria evaluation methods (WSA, TOPSIS, ELECTRE III) and DEA models (CCR and BCC) on concrete intern data and results which are then commented, compared and completed with recommendations, how to eliminate store or stores weaknesses, if needed. All calculations in the practical part of this thesis were done by the supplement of MS Excel -- Sanna and optimalization software LINGO.