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1

Khatter, Ajay, Leanne White, Joanne Pyke, and Michael McGrath. "Stakeholders’ Influence on Environmental Sustainability in the Australian Hotel Industry." Sustainability 13, no. 3 (January 28, 2021): 1351. http://dx.doi.org/10.3390/su13031351.

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Hotels are a key element of the tourism industry. Hotels are the most common form of accommodation for tourists and the hotel industry is intricately to tourism. A review of the academic literature indicates that existing research is primarily focused on sustainability in tourism, but very few studies have analysed the environmental dimension of sustainability in hotels in Australia, an important facet of the Australian tourism industry. The paper presents the findings of the influence of stakeholders on environmentally sustainable policies and practices (ESPPs) in the Australian hotel industr
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Khatter, Ajay, Leanne White, Joanne Pyke, and Michael McGrath. "Barriers and drivers of environmental sustainability: Australian hotels." International Journal of Contemporary Hospitality Management 33, no. 5 (June 10, 2021): 1830–49. http://dx.doi.org/10.1108/ijchm-08-2020-0929.

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Purpose The paper presents the findings of research into the barriers to and drivers of environmentally sustainable policies and practices (ESPPs) in the Australian hotel industry. This study aims to explore these drivers and barriers from the perspective of hotel managers and involve a range of hotels with different hotel industry profiles and management structures. Design/methodology/approach The study conducted one-on-one interviews with hotel managers to explore the barriers to and drivers of ESPPs. The purpose of the sample and sample size was to ensure representation of different segment
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Knox, Angela. "Better the Devil you Know? An Analysis of Employers' Bargaining Preferences in the Australian Hotel Industry." Journal of Industrial Relations 51, no. 1 (February 2009): 25–44. http://dx.doi.org/10.1177/0022185608099663.

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The pursuit of regulatory reform is ongoing in Australia. To date, research has examined the purposes and outcomes associated with these regulatory reforms, while the actual preferences of employers seem to have been overlooked. This is particularly remiss given that the Government has founded much of its reform agenda, including Work Choices, on the supposed `needs of employers'. Given this oversight, this article examines employers' bargaining preferences and experiences in a sample of Australian luxury hotels. The findings deepen our understanding of employers' regulatory preferences and su
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Goh, Edmund, Sandy Nguyen, and Rob Law. "Marketing private hotel management schools in Australia." Asia Pacific Journal of Marketing and Logistics 29, no. 4 (September 11, 2017): 880–89. http://dx.doi.org/10.1108/apjml-09-2016-0183.

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Purpose The purpose of this paper is to explore the perceptions of 46 hotel management students from four leading private hotel management schools (PHMS) in Australia on their decision in choosing a PHMS over a traditional public university. Design/methodology/approach Employing the theory of planned behaviour as a theoretical framework, the qualitative interview data identified ten key attitudes, four reference groups and four perceived difficulties as potential motivators of students deciding to enrol in PHMS. Findings This paper identified reputation of school and industry placement opportu
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Knox, Angela, and Janet Walsh. "Organisational flexibility and HRM in the hotel industry: evidence from Australia." Human Resource Management Journal 15, no. 1 (January 2005): 57–75. http://dx.doi.org/10.1111/j.1748-8583.2005.tb00140.x.

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6

Agustina, Indriyani Tri, and Rolisda Yosintha. "The Impact of Covid-19 on Hotel Industry In Asian Countries." Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia 14, no. 2 (January 2, 2021): 159–67. http://dx.doi.org/10.47608/jki.v14i22020.159-167.

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The spread of Covid-19 has led to a global problem in all aspects of life, including in the tourism sector that directly affects the hotel industry. Asia as a continent with many countries that rely most of their revenue on tourism suffers a severe blow. The purpose of this study was to investigate the impacts of the novel Covid-19 on the hotel industry in Asian countries. Through a descriptive qualitative method, the researchers collected data from journals, research reports, books, government documents, articles, and websites. In analyzing the data, the researchers make a comparison between
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Deery, Margaret A., and Robin N. Shaw. "An exploratory analysis of turnover culture in the hotel industry in Australia." International Journal of Hospitality Management 16, no. 4 (December 1997): 375–92. http://dx.doi.org/10.1016/s0278-4319(97)00031-5.

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8

Knox, Angela. "Unmasking re-regulation in the luxury hotel sector." Journal of Management & Organization 13, no. 2 (June 2007): 175–90. http://dx.doi.org/10.1017/s1833367200003849.

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AbstractThe pursuit of regulatory reform in order to enhance organisational flexibility and efficiency appears to be ongoing in Australia. This is particularly salient in the service sector, where competition is strong and operating hours are often extended. In responding to these issues, government has sought to provide both employers and employees with additional regulatory options to better suit their individual needs; thereby offering what might be termed ‘regulatory choice’. While employers, on average, have engaged in these alternate forms of agreement making, those within the hospitalit
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Knox, Angela. "Unmasking re-regulation in the luxury hotel sector." Journal of Management & Organization 13, no. 2 (June 2007): 175–90. http://dx.doi.org/10.5172/jmo.2007.13.2.175.

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AbstractThe pursuit of regulatory reform in order to enhance organisational flexibility and efficiency appears to be ongoing in Australia. This is particularly salient in the service sector, where competition is strong and operating hours are often extended. In responding to these issues, government has sought to provide both employers and employees with additional regulatory options to better suit their individual needs; thereby offering what might be termed ‘regulatory choice’. While employers, on average, have engaged in these alternate forms of agreement making, those within the hospitalit
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10

McManus, Lisa. "Customer accounting and marketing performance measures in the hotel industry: Evidence from Australia." International Journal of Hospitality Management 33 (June 2013): 140–52. http://dx.doi.org/10.1016/j.ijhm.2012.07.007.

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11

Munawar, Hafiz Suliman, Sara Imran Khan, Fahim Ullah, Abbas Z. Kouzani, and M. A. Parvez Mahmud. "Effects of COVID-19 on the Australian Economy: Insights into the Mobility and Unemployment Rates in Education and Tourism Sectors." Sustainability 13, no. 20 (October 13, 2021): 11300. http://dx.doi.org/10.3390/su132011300.

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Coronavirus Disease 2019 (COVID-19) has affected global economies due to lockdowns, business closures, and travel and other restrictions. To control the spread of the virus, several countries, including Australia, imposed strict border restrictions and lockdown measures. Accordingly, international borders have been closed, and all incoming international passengers are mandated to a 14-day hotel quarantine. Residents’ movements and businesses have been limited to essential services only. Employees have been directed to work from home while businesses moved to a remote working model. Due to such
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Kumara, Y. A. D. R. Ranjith. "Career development of women in the hotel industry: An Overview." Journal of Applied and Natural Science 10, no. 1 (March 1, 2018): 330–38. http://dx.doi.org/10.31018/jans.v10i1.1626.

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This paper focuses on factors affecting career progression of women in the hotel industry as discussed by researchers in different geographical locations in the world and to investigate whether women are indeed blocked in the process of advancing in their career. It is also focused to explore the mechanism adopted by the hospitality companies to mitigate the issue related to women’s career progression. An in-depth study was carried to by reviewing twenty-two articles related to the hotel industry and twenty-eight articles related to hospitality industry. It was revealed that specific factors a
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13

Johnsen, Samantha. "A Multi-Billion Dollar Growth Industry." Australian Journal of Career Development 7, no. 1 (November 1998): 13–14. http://dx.doi.org/10.1177/103841629800700105.

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The tourism and hospitality industry is the world's fastest growing business sector and it has an increasing need for people with formal degree qualifications to be effective senior managers and executives of the future. This case study describes the opportunities in this sector and outlines the facilities and courses of the Australian International Hotel School.
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Langston, Craig, and Weiwei Zhang. "DfMA: Towards an Integrated Strategy for a More Productive and Sustainable Construction Industry in Australia." Sustainability 13, no. 16 (August 17, 2021): 9219. http://dx.doi.org/10.3390/su13169219.

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Design for manufacture and assembly (DfMA) is an important part of the future of the construction industry due to the promise of speed of project delivery, quality control, worker safety, and waste minimization onsite via the purposeful design for manufacture and assembly offsite. However, the adoption of DfMA in Australia has been slow. This paper investigates the barriers prohibiting widespread uptake and how digital construction will be a catalyst for improving use on commercial-scale projects. A total of six leading experts were interviewed to elicit their opinions, and seven recent case s
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Cheng, Angeline, and Alan Brown. "HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore." International Journal of Human Resource Management 9, no. 1 (January 1998): 136–54. http://dx.doi.org/10.1080/095851998341233.

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16

Harvey, Peter W. "The Australian Royal Commission into the Aged Care Industry 2019." Journal of Aging Research and Healthcare 2, no. 4 (January 30, 2019): 1–6. http://dx.doi.org/10.14302/issn.2474-7785.jarh-19-2608.

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In the light of various complaints about the quality of care provided by and operation of aged care facilities across Australia, the Commonwealth Government has announced a Royal Commission into the activities of the sector. As the proportion of Australians over 65 continues to grow with the ageing of the ‘Baby Boomer’ generation, more Australians are seeking secure aged care arrangements to meet their increasingly complex living and healthcare needs. We hear much comment today about the concept of healthy ageing and the importance of older people staying connected to and active in their commu
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Marinakou, Evangelia, and Charalampos Giousmpasoglou. "Talent management and retention strategies in luxury hotels: evidence from four countries." International Journal of Contemporary Hospitality Management 31, no. 10 (October 14, 2019): 3855–78. http://dx.doi.org/10.1108/ijchm-10-2018-0862.

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Purpose The purpose of this paper is to provide a definition of talent and talent management in the luxury hotel sector with a focus on talent retention strategies. Design/methodology/approach A qualitative approach was used and 27 face-to-face semi-structured interviews were conducted with managers in luxury hotels in four countries (the USA, the UK, Australia and Greece). Findings Talent refers to those who “go above and beyond”. Talent retention strategies in luxury hotels include a friendly, family-oriented and open access culture, teamwork, compensation, succession planning and training a
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Golubovskaya, Maria, Richard N. S. Robinson, and David Solnet. "The meaning of hospitality: do employees understand?" International Journal of Contemporary Hospitality Management 29, no. 5 (May 8, 2017): 1282–304. http://dx.doi.org/10.1108/ijchm-11-2015-0667.

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Purpose This paper explores how hospitality frontline employees understand, interpret and practice “hospitality” in a hotel industry context. Design/methodology/approach Framed by interpretivist and phenomenological approaches a dual-stage semi-structured interview study design was conducted. A sample was drawn from hotel employees in Australia. Findings Findings support the proposition that the hospitality workforce tends to favor service management and service processes as the guiding paradigm. The essence of what it means to be hospitable, and the host-guest model, appears to be largely abs
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Assaf, A. George, and Frank Wogbe Agbola. "Total Productivity in the Australian Hotel Industry: Estimating and Bootstrapping Malmquist Indices." Tourism Analysis 16, no. 3 (October 1, 2011): 295–304. http://dx.doi.org/10.3727/108354211x13110944387121.

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20

Knox, Angela. "The Differential Effects of Regulatory Reform: Evidence from the Australian Luxury Hotel Industry." Journal of Industrial Relations 48, no. 4 (September 2006): 453–74. http://dx.doi.org/10.1177/0022185606066139.

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21

Barna, Marta, and Bohdan Semak. "MAIN TRENDS OF MARKETING INNOVATIONS DEVELOPMENT OF INTERNATIONAL TOUR OPERATING." Baltic Journal of Economic Studies 6, no. 5 (December 2, 2020): 33–41. http://dx.doi.org/10.30525/2256-0742/2020-6-5-33-41.

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The article examines the role of the tourism industry in the world economy, reveals the specifics of the innovation process in tourism. The classification of innovations in tourism according to the object of their application is given. The main directions of using innovative marketing technologies in the field of tourism services are considered: release of new types of tourism product, change in the organization of production and consumption, identification and use of new markets, as well as the use of new equipment and technology. Factors that accelerate the introduction of marketing innovati
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Fernández-Muñoz, Juan José, Javier M. Moguerza, Clara Martin Duque, and Diana Gomez Bruna. "A study on the effect of imbalanced data in tourism recommendation models." International Journal of Quality and Service Sciences 11, no. 3 (September 13, 2019): 346–56. http://dx.doi.org/10.1108/ijqss-05-2018-0050.

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Purpose This paper aims to study the effect of imbalanced data in tourism quality models. It is demonstrated that this imbalance strongly affects the accuracy of tourism prediction models for hotel recommendation. Design/methodology/approach A questionnaire was used to survey 83,740 clients from hotels between five and two or less stars using a binary logistic model. The data correspond to a sample of 87 hotels from all around the world (120 countries from America, Africa, Asia, Europe and Australia). Findings The results of the study suggest that the imbalance in the data affects the predicti
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Ayoub, John. "The Effectiveness of the Tourism Master Plan (TMP 2013-2020) – Perceptions of Myanmar’s Tourism Stakeholder." ASEAN Journal on Hospitality and Tourism 18, no. 2 (December 30, 2020): 111–41. http://dx.doi.org/10.5614/ajht.2020.18.2.06.

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This paper is a work-in-progress that aims to assess the evaluation of the 2013-2020 Myanmar Hotel and Tourism Ministry (MHT) Tourism Master Plan (TMP 2013-2020) from the perceptions of the country's tourism stakeholders. The TMP aims to improve tourism outcomes through sustainable practices such as more practical education and training of industry staff as opposed to traditional rote learning methods which was a major concern discussed during the Australia-Myanmar Institute (AMI) conferences in Yangon and Mandalay in January 2020. Currently, much of Myanmar’s tourism infrastructure, namely ac
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Inbakaran, Robert, and Mervyn Jackson. "Understanding Resort Visitors through Segmentation." Tourism and Hospitality Research 6, no. 1 (November 2005): 53–71. http://dx.doi.org/10.1057/palgrave.thr.6040044.

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Tourist hotel resorts have been considered as indispensable elements in the major tourism industry component of accommodation for several decades. Tourist hotel resorts are sought after by various segments of domestic and overseas tourists all over the world for various holiday purposes. There have been several focused tourism research contributions over the last two decades about their location, life-cycle stages, service quality and management. Few researchers, however, have focused their research on the resort hotel guests' resort selection preferences, satisfaction by resort service, opini
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Hing, Nerilee, and Sally Gainsbury. "Risky business: Gambling problems amongst gaming venue employees in Queensland, Australia." Journal of Gambling Issues, no. 25 (June 1, 2011): 4. http://dx.doi.org/10.4309/jgi.2011.25.2.

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This study examines gambling and problem gambling among gaming venue staff and provides a quantitative analysis that is directly comparable to the general population. A sample of 511 staff from casinos, hotels, and clubs in Queensland, Australia completed a questionnaire. Results indicate that employees exceed the average for gambling participation, regular gambling, and usual gambling duration for every type of gambling for which comparisons could be made. Problem gambling rates amongst staff were 9.6 times higher than for the Queensland population. Problem and moderate-risk gamblers were typ
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Pham, Tien Duc. "Tourism Productivity Theory and Measurement for Policy Implications: The Case of Australia." Journal of Travel Research 59, no. 2 (March 27, 2019): 247–66. http://dx.doi.org/10.1177/0047287519835972.

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Tourism productivity measures are quite diverse, not always compatible and usually based partly on labor productivity for hotels and restaurants. This article develops a holistic approach that integrates the principles of the growth accounting framework and tourism satellite account to measure multifactor productivity, labor productivity and capital productivity for the Australian tourism industry. This study shows that tourism has been identified as a reservoir for other industries through the ebbs and flows of labor demands. Compared with the rest of the economy, the average growth of labor
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Stimson, R. J., O. H. Jenkins, B. H. Roberts, and M. T. Daly. "The Impact of Daikyo as a Foreign Investor on the Cairns — Far North Queensland Regional Economy." Environment and Planning A: Economy and Space 30, no. 1 (January 1998): 161–79. http://dx.doi.org/10.1068/a300161.

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Foreign investment has played a major role in the development of tourism in the Cairns-Far North Queensland region of Australia, one of the nation's most internationalised regional economies. As the owner of a significant number of hotels and tourism operations, the Daikyo Corporation from Japan is the major foreign player, contributing substantially to employment and regional production. In this paper we use input-output analysis to estimate the contribution of Daikyo to the regional economy, which is shown to be positive and considerably greater in its export-to-import ratio effects, than is
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Sonnenschein, Katrine, Michelle Barker, and Ray Hibbins. "Benefits of Work-Integrated Learning: Perceptions Held by Chinese International Students Enrolled in an Australian University and Managers in the Chinese Hotel Industry." Journal of Hospitality & Tourism Education 31, no. 3 (August 7, 2018): 139–48. http://dx.doi.org/10.1080/10963758.2018.1487784.

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McPhail, Ruth, Anoop Patiar, Carmel Herington, Peter Creed, and Michael Davidson. "Development and initial validation of a hospitality employees’ job satisfaction index." International Journal of Contemporary Hospitality Management 27, no. 8 (November 9, 2015): 1814–38. http://dx.doi.org/10.1108/ijchm-03-2014-0132.

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Purpose – The purpose of this study was to develop and validate a self-reporting tool: the hospitality employee’ satisfaction index. Design/methodology/approach – The 15-item instrument presented in this study was developed through an examination of the extant literature and seven focus groups representing the hospitality industry. The instrument was piloted online with 1,000 hospitality employees, refined and then distributed online to 9,000 hospitality employees. Findings – Factor analysis extracted three factors (career advancement, control and variety and relationships), and reliability an
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Enz, Cathy A., Linda Canina, and Kate Walsh. "Hotel-industry Averages." Cornell Hotel and Restaurant Administration Quarterly 42, no. 6 (December 2001): 22–32. http://dx.doi.org/10.1177/0010880401426002.

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Pine, Ray. "China’s Hotel Industry." Cornell Hotel and Restaurant Administration Quarterly 43, no. 3 (June 2002): 61–70. http://dx.doi.org/10.1177/0010880402433006.

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Kreck, Lothar A., and Joseph T. Manzo. "Thailand's Hotel Industry." Journal of International Hospitality, Leisure & Tourism Management 1, no. 3 (August 26, 1998): 117–24. http://dx.doi.org/10.1300/j268v01n03_08.

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Hsu, William. "Hong Kong's Hotel Industry." Cornell Hotel and Restaurant Administration Quarterly 39, no. 5 (October 1998): 86–95. http://dx.doi.org/10.1177/001088049803900514.

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Ahmed, Zafr U., Victor L. Hellr, and Kevin A. Hghies. "South Africa's Hotel Industry." Cornell Hotel and Restaurant Administration Quarterly 40, no. 1 (February 1999): 74–85. http://dx.doi.org/10.1177/001088049904000126.

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35

Choy, Dexter J. L. "Forecasting hotel-industry performance." Tourism Management 6, no. 1 (March 1985): 4–7. http://dx.doi.org/10.1016/0261-5177(85)90050-0.

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36

Kotas, Richard. "The British hotel industry." International Journal of Hospitality Management 6, no. 3 (January 1987): 183–84. http://dx.doi.org/10.1016/0278-4319(87)90053-3.

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Johnson, Simon. "The British hotel industry." International Journal of Hospitality Management 10, no. 4 (January 1991): 381. http://dx.doi.org/10.1016/0278-4319(91)90019-e.

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Corgel, Jack, Jamie Lane, and Mark Woodworth. "Hotel Industry Demand Curves." Journal of Hospitality Financial Management 20, no. 1 (March 2012): 85–95. http://dx.doi.org/10.1080/10913211.2012.10721893.

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Kotas, Richard. "The British hotel industry with industry commentary." International Journal of Hospitality Management 4, no. 2 (January 1985): 89–90. http://dx.doi.org/10.1016/0278-4319(85)90026-x.

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Ćurlin, Tamara, Tanja Kamenjarska, and Mirjana Pejić Bach. "Innovation features in the hotel industry: Croatian hotel websites." Croatian Regional Development Journal 3, no. 1 (June 1, 2022): 91–111. http://dx.doi.org/10.2478/crdj-2022-0006.

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Abstract The hotel industry undeniably holds strong market power. Its economic impact can affect the infrastructural, economic, and digital development of a particular region. In addition to numerous advantages, digital development has also posed certain challenges for the hotel industry, such as fierce competition and a struggle for market power, which in turn lead to constant searching for new beneficial solutions. Hotel websites need to be of good quality to have a positive impact on profitability. Quality websites are functional and useful, and innovation is a common factor observed when t
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Balint, Cristina, and Cornelia Pop. "Romanian Hotel Industry Profile through the Traded Hotel Companies." Procedia Economics and Finance 25 (2015): 332–43. http://dx.doi.org/10.1016/s2212-5671(15)00743-1.

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Şaiq oğlu Məmmədov, Cavid. "Problems development of hotel industry." SCIENTIFIC WORK 71, no. 10 (October 23, 2021): 64–68. http://dx.doi.org/10.36719/2663-4619/71/64-68.

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The essence of the principle of network organization is that multi-level hierarchy is replaced by groups of enterprises, and specialized units coordinated by market mechanisms replace administrative mechanisms. Franchising, one of the forms of hotel management, is a contractual relationship between companies with a well-known brand and other hotels. As well as the positive role of franchising management in the hotel chain, there are also a number of problems. Key words: hotel, Franchising, hospitality, industry, service, tourist
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Musab, Adel Khan, Chun Lin Li, and Hasan A. H. Naji. "Cloud Services for Hotel Industry." Advanced Materials Research 905 (April 2014): 693–96. http://dx.doi.org/10.4028/www.scientific.net/amr.905.693.

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This research focuses on the major issues that weigh upon a hotel companys decision to implement cloud computing. In this study there was a random selection done for 15 hotels (5 hotels five stars chains, 5 franchised hotels 3 and 4 stars and 5 local hotels). The aim of this paper revolves to (I) Study and analyze the major issues have an impact on hotel companys decision to move to cloud computing. (II) Test the current benefits and implementing cloud computing in the hotel industry. (III) Test the positive and negative issues in adopting cloud computing. In additions, this type of technology
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Javed Parvez, Shaik, H. M. Moyeenudin, S. Arun, R. Anandan, and Senthil Kumar Janahan. "Digital marketing in hotel industry." International Journal of Engineering & Technology 7, no. 2.21 (April 20, 2018): 288. http://dx.doi.org/10.14419/ijet.v7i2.21.12383.

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Digital marketing is the promotion of products or brands through online. In recent days the demand of digital marketing in hotels has become increasingly high with Social Media Marketing (SMM) which works with social networking sites and Search Engine Optimization (SEO) making the website to appear in search results with advertisement on Google and online magazines by search engine marketing (SEM), video marketing through you tube and websites are types of digital marketing. Searching hotels through online by computers and mobile with the hotel websites is the new trend of digital marketing an
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Bader, Elana, Elke Geieregger, and Cristina Balekjian. "European hotel industry performance 2007." Journal of Retail & Leisure Property 7, no. 3 (June 18, 2008): 179–85. http://dx.doi.org/10.1057/rlp.2008.15.

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Smith, Randell A. "Barometer of the Hotel Industry." Cornell Hospitality Quarterly 49, no. 2 (May 2008): 97–98. http://dx.doi.org/10.1177/1938965508317467.

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Sekulić, Dejan, and Marija Mandarić. "Modern trends in hotel industry." Ekonomski pogledi, no. 2 (2013): 63–74. http://dx.doi.org/10.5937/ekopog1302063s.

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Božić, Aleksandar, and Srđan Milošević. "Ecological responsibility in hotel industry." TIMS. Acta 13, no. 1 (2019): 51–60. http://dx.doi.org/10.5937/timsact13-20598.

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Jovicic-Vukovic, Ana, and Snjezana Gagic. "Innovations in the hotel industry." Turisticko poslovanje, no. 19 (2017): 27–35. http://dx.doi.org/10.5937/turpos1719027j.

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Devesa, Maria Jesus Such, and Laura Parte Esteban. "Spanish hotel industry: indebtedness determinants." Applied Economics 43, no. 28 (November 2011): 4227–38. http://dx.doi.org/10.1080/00036846.2010.491446.

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