Thematische Bibliographien / Quality performance measurement / Dissertationen
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Dissertationen zum Thema „Quality performance measurement“

Autor: Grafiati
Veröffentlicht am 18. Mai 2024
Zuletzt aktualisiert am 25. Juli 2025

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1

Choisne, Franck R. (Franck Remi Didier) Carleton University Dissertation Management Studies. ""Performance measurement for total quality management."." Ottawa, 1994.

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MacDougall, James Clark. "Performance contracts and quality management : an integrated view." Thesis, University of Stirling, 1993. http://hdl.handle.net/1893/2148.

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There are many views about the meaning and importance of performance measurement of employees and of organizations. This thesis is concerned with many of these views but is most concerned with performance contracts and quality management and the relationship between them. The whole concept of the measurement of performance is sometimes questioned and in some cases regarded as being both subjective and futile. Van de Ven and Ferry (1980) argued that: "Whether the difficulties associated with assessing the performance of complex organizations can be met by a single set of measurement instru
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Bellingan, Werner. "Improving the service quality of a civil consulting engineering firm through benchmarking." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/743.

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The civil engineering industry in South Africa has seen a steady decline in the number of professionals during the last few decades, however it is expected that the government and private sectors are to spend over R200 billion on infrastructure in the next few years. This increases the demand on civil consulting engineering firms to achieve greater productivity, with reduced time and human resources, which has had a profound effect on the quality of service delivered to clients. These firms need to gain a competitive advantage by consistently providing Service Excellence, which is superior to
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Espinoza, Omar A. "Quality Measurement in the Wood Products Supply Chain." Diss., Virginia Tech, 2009. http://hdl.handle.net/10919/37791.

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The purpose of this research is to learn about quality measurement practices in a wood products supply chain. According to the Supply Chain Management paradigm, companies no longer compete as individual entities, but as part of complex networks of suppliers and customers, linked together by flows of materials and information. Evidence suggests that a high degree of integration between supply chain members is essential to achieve superior market and financial performance. This study investigates the potential benefits from adopting supply chain quality management practices, focusing specificall
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Turner, Jeffrey L. "A correlation between quality management metrics and technical performance measurement." Thesis, Monterey, Calif. : Naval Postgraduate School, 2007. http://bosun.nps.edu/uhtbin/hyperion.exe/07Mar%5FTurner.pdf.

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Thesis (M.S. in Software Engineering)--Naval Postgraduate School, March 2007.<br>Thesis Advisor(s): John Osmundson, J. Bret Michael. "March 2007." Includes bibliographical references (p.129-130). Also available in print.
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Axelsson, Mattias, and Johan Sonesson. "Business Process Performance Measurement for Rollout Success." Thesis, Blekinge Tekniska Högskola, Avdelningen för programvarusystem, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2920.

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Business process improvement for increased product quality is of continuous importance in the software industry. Quality managers in this sector need effective, hands-on tools for decision-making in engineering projects and for rapidly spotting key improvement areas. Measurement programs are a widespread approach for introducing quality improvement in software processes, yet employing all-embracing state-of-the art quality assurance models is labor intensive. Unfortunately, these do not primarily focus on measures, revealing a need for an instant and straightforward technique for identifying a
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Hamali, Jamil. "Quality management systems and performance measurement in a public sector organisation." Thesis, University of Salford, 1999. http://usir.salford.ac.uk/14762/.

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Two of the most important issues concerning public sector organisations (PSO) all over the world today is the need to reduce their operating cost whilst at the same time they are required to improve their services. Most countries of the world are looking at quality management, competition and performance measurement as elements that they could explore to achieve the objective of reducing cost and increasing public satisfaction with the services offered. The local authority in Britain is one of the most heavily targeted public sector organisations to be subjected to competition. Compulsory Comp
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Basic, Selma. "Developing process quality measurement in shipbuilding industry." Thesis, Blekinge Tekniska Högskola, Institutionen för industriell ekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-18887.

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This thesis investigates the possibility to adapt Overall Equipment Effectiveness (OEE), tothe development process in the shipbuilding industry.More specifically the development process wasdelimited to the phases; design, work preparation, production and verification.Ordinarily, OEE is a performance measurement for mass production. Itincludes aquality parameter which has been the focus of this thesis. Both literature review and case study investigation show that process quality is of critical importance in the shipbuilding industry because of the needs for dimensional accuracy and high-quality
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Najmi, Manoochehr. "An integrated framework for post-ISO 9000 quality development within manufacturing organisations." Thesis, University of Liverpool, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.366401.

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Sherikar, Amruth, Suresh Jange, and S. L. Sangam. "Performance measurement of quality services in academic and research libraries in India." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105669.

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A National Assessment and Accreditation Council (NAAC) has been established in India for quality and excellence in higher education. NAAC has developed set of objective indicators for the library, as it is the fulcrum of support for the community of academic and research pursuits. This has resulted in a general consensus for rising demands for evaluation and accountability of academic and research librar-ies to develop performance evaluation and measure service quality. For this study, a total of 1200 questionnaires were distributed to the user community of ten university libraries of Karnatak
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Lapré, Frederik Albert Ludwig. "Service quality in nursing homes : a construct, measurement and performance model to increase client focus." Thesis, University of Bradford, 2012. http://hdl.handle.net/10454/5773.

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This thesis is concerned with the quality of care for the elderly in nursing homes, responding to a critical social and demographic imperative. The aim of this study is to provide a service quality construct for nursing homes to increase client focus and satisfaction. The research is underpinned by the service quality literature. It utilises the SERVQUAL construct to explore the nature of service quality in nursing homes through semi-structured interviews with nursing home residents and resident's families. A service quality scale was constructed comprising six dimensions and 27 scale items ca
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Osman, Ismail I. "Performance measures for contracting companies : a study of the Arab Contractors Company." Thesis, Loughborough University, 2002. https://dspace.lboro.ac.uk/2134/6812.

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In today's worldwide competitive environment, contracting companies are competing in terms of product quality, delivery, reliability and customer satisfaction. In current literature, models of performance measures for contracting companies and construction projects have limitations and shortcomings. They depend mainly on financial measures. These are no longer sufficient to ensure survival and continued profitability in time of change. New measures of performance at the different levels of contracting companies are, therefore, needed. The relatively new performance measurement technique of ben
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Kollberg, Beata. "Performance Measurement Systems in Swedish Health Care Services." Doctoral thesis, Linköping : Department of Management and Engineering, Linköpings universitet, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-9302.

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Gutierrez, Alcantara Flor Monica. "Building a performance measurement internal auditing framework for the ISO 9001 quality management system." Thesis, University of Nottingham, 2013. http://eprints.nottingham.ac.uk/13353/.

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During the last two decades, ISO 9000 standards have become one of the most important management approaches in the world. Currently, the standards are used by more than one million companies in more than 170 countries. ISO 9001 audits are the most widely used performance measurement (PM) method to assess ISO 9001 quality management systems (QMS). However, in recent years the effectiveness of ISO 9001 quality auditing has been questioned for: (1) only focusing on compliance; (2) failing to detect problems in products and processes; (3) failing to predict QMS failures; and (4) failing to provide
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Choinière, Denis. "Zeolite in pig diet : effect on growth performance and air quality." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape8/PQDD_0028/MQ50736.pdf.

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Nair, Dev. "State Medicaid Agencies Approaches to Quality Improvement: Implications for Policy, Practice and Health Outcomes." Digital Archive @ GSU, 2009. http://digitalarchive.gsu.edu/iph_theses/59.

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Medicaid provides coverage to approximately 60 million individuals and is the largest single payer of healthcare for children. Given this scope of the program and the concentration of low-income and minority recipients, improvements to the quality of care delivered to Medicaid members represents a significant opportunity to reduce health care disparities and improve the overall delivery and quality of healthcare within the U.S. The current study sought to evaluate the various approaches that state Medicaid agencies are taking to assess and improve the quality of care to their managed care en
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Sastry, Padma. "Measuring multidemensional performance attributes: method and application to measurement of service quality of local telephone companies." The Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=osu1147824579.

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Caroli, Vivek. "Development of a measurement-based approach for monitoring the changes in an evolving quality management system." Thesis, This resource online, 1994. http://scholar.lib.vt.edu/theses/available/etd-05042010-020330/.

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Ghosh, Aloke Kr. "Towards design and implementation of an approach on CMM (Capability Maturity Model) for the quality performance measurement of manufacturing industries." Thesis, University of North Bengal, 2003. http://ir.nbu.ac.in/handle/123456789/3635.

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Beange, Kristen. "Validation of Wearable Sensor Performance and Placement for the Evaluation of Spine Movement Quality." Thesis, Université d'Ottawa / University of Ottawa, 2019. http://hdl.handle.net/10393/38698.

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Inertial measurement units (IMUs) are being recognized as a portable and cost-effective alternative to motion analysis systems and have the potential to be introduced into clinical settings for the assessment of functional movement quality of the spine in patients with low back pain. However, uncertainties regarding sensor accuracy and reliability are limiting the widespread use and acceptance of IMU-based assessments into routine clinical practice. The objective of this work was to assess the performance of inexpensive wearable IMUs (Mbientlab MetaMotionR IMUs; Mbientlab Inc., San Francisco,
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Shakoorian, Amirali. "Performance Assessment of Building Commissioning Process as a Quality Assurance System." Diss., Georgia Institute of Technology, 2006. http://hdl.handle.net/1853/10534.

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The aim of this thesis was to develop a methodology to systematically investigate the effect of different procurement options on the outcome of a construction project. This methodology combined the qualitative analysis based on experts' performance assessment of each procurement option with quantitative analyses of generic process models for each option, in order to perform a comprehensive analysis of different procurement alternatives. This methodology was further applied to the specific problem of this research which was to assess the performance of Commissioning Delivery Systems (CDS). The
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Horná, Klára. "Hodnocení výkonnosti vybraného podniku podle modelu Start Plus a návrhy na zlepšení." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2018. http://www.nusl.cz/ntk/nusl-377583.

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This diploma thesis deals with company performance assessment of Západoslovenské tlačiarne Skalica, s.r.o. Chosen company is analysed according to multi-criterial model START PLUS. The results of this model are identifications of strengths and areas with possibility of improvement. The conclusion of this work is suggested measurements, which should lead to the company’s higher performance.
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Muharrem, Firat Yilmaz. "Six Sigma within Construction Context : As a Quality Initiative, Performance Indicator/Improver, Management strategy." Thesis, KTH, Fastigheter och byggande, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-101095.

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Six Sigma was developed in 1980s in manufacturing industry and became popular as a process improvement method. However, the adoption of this concept is new in construction industry and the aim of this study is to evaluate Six Sigma as a process improvement method within construction context. This thesis includes Literature Review and three interviews. Literature Review had discussed process improvement methods used in construction industry and analyzed the basic features and principles of Six Sigma. Three interviews were conducted about the basic principles of Six Sigma and Quality Concept. In
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Sastry, Padma K. "Measuring multidemensional performance attributes method and application to measurement of service quality of local telephone companies /." Columbus, Ohio : Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1147824579.

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Wang, Tianjin. "A service quality model matched by a customised instrument for measurement of retail service sector performance." Thesis, University of the West of Scotland, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.388216.

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Developed nations, like the United Kingdom, increasingly have become service-based economies: in Taiwan, service industry accounts for more than 50% of GDP, exceeding the output value of manufacturing industry. Since 1988, Taiwan has followed the trend towards dominant employment by the service sector as opposed to manufacturing activity. The measurement of service quality performance is therefore important. Thus the main aim of this research programme was to develop a Service Quality Performance (SQP) model and to match it by a customised instrument for measurement of service quality performa
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Hirsch, Annemarie G. "Examination of the Use of Electronic Health Record Data for Measuring Performance in Diabetes Care." The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1337189274.

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Nolte, Ernst Hendrik. "Image compression quality measurement : a comparison of the performance of JPEG and fractal compression on satellite images." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/51796.

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Thesis (MEng)--Stellenbosch University, 2000.<br>ENGLISH ABSTRACT: The purpose of this thesis is to investigate the nature of digital image compression and the calculation of the quality of the compressed images. The work is focused on greyscale images in the domain of satellite images and aerial photographs. Two compression techniques are studied in detail namely the JPEG and fractal compression methods. Implementations of both these techniques are then applied to a set of test images. The rest of this thesis is dedicated to investigating the measurement of the loss of quality that was
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Medina-Borja, N. Alexandra. "A Non-Parametric Approach to Evaluate the Performance of Social Service Organizations." Diss., Virginia Tech, 2002. http://hdl.handle.net/10919/27311.

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Determining the best way for evaluating organizational performance is a complex problem as it involves assessment of indicators in multiple dimensions. In the case of nonprofit social service provision this evaluation needs to consider also the outcomes of the service. This research develops a performance measurement system that collects performance indicators, evaluates them and provides concrete performance improvement recommendations to decision-makers in the nonprofit sector. Three dimensions of performance are identified for social services: effectiveness or outcome achievement, service q
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Mafanya, Nosiphelele. "The effectiveness of employee performance management system in a selected provincial department of the Western Cape South Africa." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2103.

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Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2015.<br>The main aim of this study was to assess the effectiveness of the PMS applied by the SAPS, using the case of Nyanga Metropole. The primary objective of this study was to assess the effectiveness of employee performance management systems at the SAPS, in the Western Cape Province. The secondary objective of this study is to understand and investigate challenges experienced by SAPS while the PMS is implemented. To determine the existing practice and awareness of performance appraisal. To measure cooperati
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Moodley, Nishendra. "Performance management in developmental local government: a search for an effective and workable approach." Thesis, University of the Western Cape, 2003. http://etd.uwc.ac.za/index.php?module=etd&amp.

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Ghosh, Aloke Kumar. "Towards design and implementation of an approach on CMM (Capability maturing model) for the quality performance measurement of manufacturing industries." Thesis, University of North Bengal, 2003. http://ir.nbu.ac.in/handle/123456789/3660.

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Ghosh, Aloke Kumar. "Towards design and implementation of an approach on CMM(Capability maturing model)for the quality performance measurement of manufacturing industries." Thesis, University of North Bengal, 2003. http://hdl.handle.net/123456789/1162.

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Ren, Lanbin. "Park-above-Parking Downtown: A Spatial-Based Investigation." Thesis, University of Oregon, 2013. http://hdl.handle.net/1794/12958.

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Parking and parks are both crucial to downtown economic development. Many studies have shown that downtown parks significantly contribute to increasing surrounding property values and attract residents, businesses and investment. Meanwhile, sufficient available parking promotes accessibility to downtown that also contributes to increasing tax revenue for local government. However, both downtown parks and parking raise problems. Many downtown parks have become places for drug dealing, shooting and vandalism since the decline of downtowns in the 1960s. At the same time, residents and visitors al
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Studený, Michal. "Hodnocení výkonnosti vybraného podniku podle modelu Start Plus." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-319204.

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The master thesis deals with the performance evaluation of the selected company according to the multi-criteria model START PLUS. Based on the assessment of key performance indicators in individual areas a scoring is created in order to identify strengths and areas for improvement. The last chapter of this thesis is dedicated to proposal of concrete measures and recommendations to increase the performance of the analyzed company.
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Kadoya, Yoshihiko. "Managing the Human Service Market: The Case of Long-Term Care in Japan." Thesis, The University of Sydney, 2011. http://hdl.handle.net/2123/7602.

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Providing human service through competitive markets is inherently problematic. On one hand, quality care is critical; unsatisfactory human service greatly influences people’s quality of life. On the other hand, profit for human service providers is essential for sustainable service provision. This thesis focuses on striking a balance between human services’ need for quality assurance and market providers’ need for profit. The research primarily examines the provision of long-term care for the elderly in Japan, which has the biggest share of aged population among the OECD members. Two research
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Omruuzun, Fatih. "A New Framework For Evaluation Of Field Based Academic Performances Of Higher Education Institutions." Master's thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613732/index.pdf.

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Measurement and evaluation of academic performance is an highly debated research area and results of the studies in this area are closely followed by a large segment of the society. In general, researches conducted in this domain evaluate higher education institutions as a whole, but such an approach actually represents an average performance of the research fields, which are actively studied by the members of institutions. This may be misleading, because academic performance varies for each university depending on the field of research. However, people who are interested in the results of the
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Strydom, Carla. "Business excellence : an integrated approach." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52722.

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Thesis (MBA)--Stellenbosch University, 2002.<br>Some digitised pages may appear illegible due to the condition of the original hard copy<br>ENGLISH ABSTRACT: To compete in the global economy South African, organisations have been forced to become more competitive with other organisations worldwide. These changes have necessitated analysis of improved management techniques, stakeholder needs and requirements, business orientation and people management skills in order to ensure that the most efficient systems and structures are implemented. In this project, the systematic approach towards b
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Farquhar, MaryBeth Anne. "Actor Networks in Health Care: Translating Values into Measures of Hospital Performance." Diss., Virginia Tech, 2008. http://hdl.handle.net/10919/28312.

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The health care system within the United States is in a state of transition. The industry, confronted with a variety of new technologies, new ways of organizing, spiraling costs, diminishing service quality and new actors, is changing, almost on a daily basis. Reports issued by the Institute of Medicine raise quality issues such as avoidable errors and underuse/overuse of services; other studies document regional variation in care. Improvement in the quality of care, according to health care experts is accomplished through measuring and comparing performance, but there are a number of dispa
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Waehrens, Eva Ejlersen. "Measuring quality of occupational performance based on self-report and observation development and validation of instruments to evaluate ADL task performance /." Doctoral thesis, Umeå : Umeå university, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-33848.

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Segovia, Villarreal Santiago Eduardo. "Linking worker health and well-being with business performance measures in the maquiladora manufacturing industry in the US-Mexico Border Region." To access this resource online via ProQuest Dissertations and Theses @ UTEP, 2008. http://0-proquest.umi.com.lib.utep.edu/login?COPT=REJTPTU0YmImSU5UPTAmVkVSPTI=&clientId=2515.

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Olsen, Eric Oscar. "Lean manufacturing management the relationship between practice and firm level financial performance /." Connect to this title online, 2004. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1086113492.

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Thesis (Ph. D.)--Ohio State University, 2004.<br>Title from first page of PDF file. Document formatted into pages; contains xvii, 220 p. : ill. (some col.). Advisor: Peter T. Ward, Dept. of Business Administration. Includes bibliographical references (p. 197-203).
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Pienaar, Gideon Johannes. "Optimal objective achievement via balance of control." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52978.

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Thesis (MMil)--University of Stellenbosch, 2002.<br>ENGLISH ABSTRACT: Organisations need assurance that strategy is executed as planned and objectives are met, when matching organisational capabilities with the opportunities in the market. Control can give management such an assurance and is ultimately the responsibility of management. It is not however only management that may be interested with proper control in an organisation, all stakeholders wants some degree and form of control to safeguard their interest in an organisation. Management has a daunting task on their hands to ensure
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Kokt, Deseré. "The impact of organisational culture on service delivery in Group4 Securicor (G4S)." Thesis, Bloemfontein : Central University of Technology, Free State, 2007. http://hdl.handle.net/11462/88.

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Thesis (D. Tech.) -- Central University of Technology, Free State, 2007<br>In the face of international crime and terrorism, private security together with public policing and the military is playing a crucial role. The domain of private security is a fairly neglected field of study, especially in South Africa, making this investigation a substantial contribution. With the focus on the impact of organisational culture on the levels of service delivery in South Africa’s largest security company, Group4 Securicor (G4S), a model is proposed for aligning organisational culture with levels of servi
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Everhart, Chichi Kate. "Strategies for Measuring Quality Care in Healthcare Organizations in the United States." ScholarWorks, 2018. http://scholarworks.waldenu.edu/dissertations/4851.

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Abstract According to members of the Institute of Medicine, about 98,000 hospitalized patients in the United States die each year because of poor quality care. The problem of poor healthcare quality may exist in part due to limited information on effective performance measurement processes. A multiple case study design was used to gain broad insight into possible solutions to the problems of determining the quality of healthcare services using performance measurements. Hospital/healthcare organization leaders in North Carolina who had implemented optimal performance measurements for quality ca
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Mela, Carol. "An Analysis of the School Board of Brevard County Instructional Personnel Performance Appraisal Instrument and the Validity of its Components." Doctoral diss., University of Central Florida, 2013. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/5671.

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This study examined the relationship between the professional practices components of the School Board of Brevard County Instructional Personnel Performance Appraisal System Instrument and student achievement as measured by a teacher's value-added measurement score. A Pearson Product-Moment Correlation was the statistical test used to analyze the data. The population included Brevard Public School instructional personnel assigned to Grades 4-10 who taught reading and/or mathematics measured by the Florida Comprehensive Assessment Test during the 2011-2012 school year and who received teacher
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Lööf, Viktor, and Rasmus Tandrup. "Tvärorganisatoriska förbättringsmöjligheter : En fallstudie om kvalitetsbrister inom order-till-leveransprocessen." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-67227.

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Kurs: Examensarbete i logistik och controller för Civilekonomprogrammet, 30 hp. 4FE18E &amp; 4FE19E, VT17 Författare: Viktor Lööf och Rasmus Tandrup Handledare: Hana Hultén Examinator: Helena Forslund Titel: Tvärorganisatoriska förbättringsmöjligheter – En fallstudie om kvalitetsbrister inom order-till-leveransprocessen Bakgrund: Leverantörer har fått en allt viktigare roll i försörjningskedjan och order-till leveransprocessen har därför beskrivits som en av företagets viktigaste processer. Genom att identifiera kvalitetsbrister inom E-handelsföretagets order-till-leveransproc
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Cibíková, Blanka. "Hodnocení výkonnosti podniku." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2014. http://www.nusl.cz/ntk/nusl-224409.

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This diploma thesis deals with performance evaluations of C SYSTEM CZ a.s. Theoretical basis closer to the fundamental issue of work, explain the concepts of performance and quality, and focus on performance measurement tools. Analytical section gives more information about the company and its performance evaluation model is measured by START PLUS.
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Odontidou, Eleni. "Measuring and Evaluating the Supply Chain by implementing the BSC and investigating the quality of the Supply Chain: A case study at Giraff Technologies." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-20278.

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In today’s world, globalization has increased the competition among companies and functioned as a factor for increased product variety, increased amount of customized products and shorter product life cycles. Supply Chain management is considered one of the most critical strategies for increasing organizational effectiveness and enhancing the customer service. Supply Chain needs to be evaluated based on its performance of how efficient and effective it is. Quality on products and processes has becoming even more critical to companies’ success. Zero defects on the components and parts that meet
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SAFARI, KHATOUNI ALI. "Experimentation and Characterization of Mobile Broadband Networks." Doctoral thesis, Politecnico di Torino, 2018. http://hdl.handle.net/11583/2708886.

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The Internet has brought substantial changes to our life as the main tool to access a large variety of services and applications. Internet distributed nature and technological improvements lead to new challenges for researchers, service providers, and network administrators. Internet traffic measurement and analysis is one of the most trivial and powerful tools to study such a complex environment from different aspects. Mobile BroadBand (MBB) networks have become one of the main means to access the Internet. MBB networks are evolving at a rapid pace with technology enhancements that promise dr
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Baba, Djara Monita Jean. "Performance measurement of district level hospitals in low income countries: participatory development of an instrument to assess inputs, processes, and outputs for evidence-based management and quality improvement." Thesis, Boston University, 2014. https://hdl.handle.net/2144/10935.

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Thesis (Dr.P.H.)--Boston University<br>BACKGROUND: The potential of hospital performance measurement (HPM) to contribute to improved quality of care and patient outcomes is underrepresented in the health system strengthening literature and no standardized HPM instrument exists for hospitals in developing countries. The problem centered Participatory Action Research (PAR) approach is particularly suited to addressing complex organizational problems in low resource settings and is gaining acceptance as an applied research method in healthcare settings. METHODS: This quasi-experimental study usi
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