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1

Anchustigui, Julie. "Job Satisfaction, Life Satisfaction and the Unemployed Spouse." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2140.

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The recent economic recession has led to a large number of dual-income families losing their second income or having a smaller overall household income as a result of hourly wage cuts. Previous research has examined how job satisfaction can spill over into home life satisfaction; however, literature on how life satisfaction can affect job satisfaction is scarce. Based on theories of job satisfaction, personality, conservation of resources, and affective spillover, this study examined whether job satisfaction of the working partner was affected when the other became unemployed. Measures of job
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Haller, Leopold Carl Robert. "Abstract satisfaction." Thesis, University of Oxford, 2013. http://ora.ox.ac.uk/objects/uuid:68f76f3a-485b-4c98-8d02-5e8d6b844b4e.

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This dissertation shows that satisfiability procedures are abstract interpreters. This insight provides a unified view of program analysis and satisfiability solving and enables technology transfer between the two fields. The framework underlying these developments provides systematic recipes that show how intuition from satisfiability solvers can be lifted to program analyzers, how approximation techniques from program analyzers can be integrated into satisfiability procedures and how program analyzers and satisfiability solvers can be combined. Based on this work, we have developed new tools
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Ramirez, Daniel Lopez. "Organizational communication satisfaction and job satisfaction within university foodservice." Thesis, Kansas State University, 2012. http://hdl.handle.net/2097/14123.

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Master of Science<br>Department of Hospitality Management and Dietetics<br>Kevin L. Sauer<br>Satisfaction with internal communication is important in all organizations and is influenced by the quality and consistency of communication exchange. Job satisfaction is also widely studied in organizations and plays a significant role in employee behavior. Job satisfaction typically correlates with communication satisfaction across different occupations, yet little is known about the communication and job satisfaction relationship in the hospitality industry or specific foodservice organizations. Th
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Kroncke, Kristin A. "Correlation between faculty satisfaction and student satisfaction in higher education." Connect to resource, 2006. http://hdl.handle.net/1811/6535.

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Thesis (Honors)--Ohio State University, 2006.<br>Title from first page of PDF file. Document formatted into pages: contains ix, 58 p.; also includes graphics. Includes bibliographical references (p. 46-52). Available online via Ohio State University's Knowledge Bank.
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Hopper, Melissa Loraine. "Communication satisfaction, job satisfaction, organisational commitment and intention to leave." The University of Waikato, 2009. http://hdl.handle.net/10289/2801.

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The retention of highly motivated, skilled and committed employees is a major concern by organisations to achieve a competitive advantage. The turnover intentions of human capital are of interest to managers, employees, and organisations today. This study explores a theoretical model of turnover intentions that included three proximal variables, job satisfaction, affective and continuance commitment, the distal variables of subordinate communication, horizontal communication, personal feedback, media quality, communication climate, supervisor communication, job-related communication, and manag
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Yeoh, Terence Eng Siong Beyerlein Michael Martin. "The facet satisfaction scale enhancing the measurement of job satisfaction /." [Denton, Tex.] : University of North Texas, 2007. http://digital.library.unt.edu/permalink/meta-dc-3899.

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Bowen, David. "Consumer satisfaction and dis-satisfaction with long-haul inclusive tours." Thesis, Oxford Brookes University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.264532.

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McMunn, Burnett Anne Marie. "Social roles and women's health : need satisfaction or normative satisfaction?" Thesis, University College London (University of London), 2004. http://discovery.ucl.ac.uk/62233/.

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9

Yeoh, Terence Eng Siong. "The Facet Satisfaction Scale: Enhancing the measurement of job satisfaction." Thesis, University of North Texas, 2007. https://digital.library.unt.edu/ark:/67531/metadc3899/.

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Job satisfaction is an important job-related attitude that has been linked to various outcomes for both the organization and its employees. In spite of this, researchers of the construct disagree about how job satisfaction is defined and measured. This study proposes the use of the Facet Satisfaction Scale, a new scale of measurement for job satisfaction that is based on more recent definitions of the construct. Reliability and preliminary predictive validity studies were conducted in order to determine the utility of this scale. Next steps in scale development are discussed.
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Greer, Elizabeth N. "Understanding the links of Mindfulness, Relationship Satisfaction, and Sexual Satisfaction." UKnowledge, 2017. http://uknowledge.uky.edu/khp_etds/39.

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The purpose of the present study was to examine the relationship between mindfulness and its link to sexual satisfaction and relationship satisfaction. Data were collected from 809 individuals (18.8% bisexual, 60.7% straight, 19.2% gay/lesbian) in romantic relationships. Participants completed an online survey to measure mindfulness (five facets: observing of experience, describing with words, acting with awareness, non judging of inner experience, non reactivity to inner experience), sexual satisfaction, and relationship satisfaction. Results from two multivariate analyses (predicting sexual
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Engebretsen, Lars. "Approximate constraint satisfaction." Doctoral thesis, KTH, Numerical Analysis and Computer Science, NADA, 2000. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-2950.

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Funa, Laura. "Customer Satisfaction Analysis." Thesis, Linköpings universitet, Statistik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-71707.

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The objective of this master thesis is to identify “key-drivers” embedded in customer satisfaction data. The data was collected by a large transportation sector corporation during five years and in four different countries. The questionnaire involved several different sections of questions and ranged from demographical information to satisfaction attributes with the vehicle, dealer and several problem areas. Various regression, correlation and cooperative game theory approaches were used to identify the key satisfiers and dissatisfiers. The theoretical and practical advantages of using the Sha
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Young, Richard William Royce. "The satisfaction paradox." Thesis, University of East Anglia, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.368353.

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Martin, Lila Marie. "Foster parent satisfaction." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2567.

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The findings of this study offer agencies useful ways to develop social relationships with foster parents and to implement useful and accessible training opportunities. Strengthening what works well frees agencies to promote these areas to recruit new parents and simultaneously maintain quality foster homes.
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Leah, Susan. "Increasing customer satisfaction through employee satisfaction in a call center environment." Menomonie, WI : University of Wisconsin--Stout, 2005. http://www.uwstout.edu/lib/thesis/2005/2005leahs.pdf.

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Westman, Wall Carolin, and Tomas Henriksson. "How To Create Satisfaction : Customer satisfaction in Business-to-Business relationships." Thesis, Uppsala University, Department of Business Studies, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-106706.

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<p>This thesis aims to increase the understanding for how customer satisfaction is created in business-to-business relationships in the copying machine and IT sector. A second objective is to contribute to the small, yet growing literature on the topic of satisfaction in business-tobusiness settings. In order to accomplish this, one company in the copying machine and IT sector has been used as a base and its customers have been the focus of the study. The results show that if the expectations the customers have of the product are met, the customers are likely to be satisfied. Furthermore, part
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Kovacs, Agnes. "The leisure personality relationships between personality, leisure satisfaction, and life satisfaction /." [Bloomington, Ind.] : Indiana University, 2007. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3264310.

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Thesis (Ph.D.)--Indiana University, School of Health, Physical Education and Recreation, 2007.<br>Source: Dissertation Abstracts International, Volume: 68-05, Section: A, page: 2168. Adviser: Ruth V. Russell. "Title from dissertation home page (viewed Jan. 12, 2008)."
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Anders, Ashley Nicole Keiley Margaret K. "Sexual communication anxiety, attachment, relationship satisfaction, and sexual satisfaction in Auburn." Auburn, Ala, 2008. http://repo.lib.auburn.edu/EtdRoot/2008/SUMMER/Human_Development_and_Family_Studies/Thesis/Anders_Ashley_54.pdf.

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Nassar, M. "Exploring the relation between postgraduate student satisfaction and academic staff satisfaction." Thesis, University of Salford, 2016. http://usir.salford.ac.uk/40692/.

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The Higher Education (HE) sector is a major contributor to the UK economy. Beyond its financial contribution HE adds value to society and generally advances global culture. Along with funding, league tables ranking and rising tuition fees one of the major challenges HE faces is competition on both national and international levels. So as to gain competitive advantage HE institutions need to satisfy their stakeholders. This research is concerned with two categories of HE stakeholder: 1. Postgraduate (PG) taught students 2. Academic staff. The focus of this study is to explore the relation betwe
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Serbu, Jacqueline. "Effects of college athletic participation on job satisfaction and life satisfaction." Thesis, Virginia Tech, 1994. http://hdl.handle.net/10919/42086.

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There are many questions about the long-term effects of college athletic participation that have not been studied, especially issues regarding gender. Because of socialization and the structural differences in men's and women's sports, the long-term effects of sports participation may be different for men and women athletes. The purpose of this study was to investigate the effect of competition through college sports participation on job satisfaction and life satisfaction of former men and women athletes. Research was conducted on men and women who participated at the college level in basket
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Mason, Claire Marjorie. "Group task satisfaction : the construct of job satisfaction applied to groups /." [St. Lucia, Qld.], 2001. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16188.pdf.

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Ehlers, Lindsay Nicole. "The relationship of communication satisfaction, job satisfaction and self-reported absenteeism." Oxford, Ohio : Miami University, 2003. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1050329102.

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Thesis (M.A.)--Miami University, Dept. of Speech Communication, 2003.<br>Title from first page of PDF document. Document formatted into pages; contains iii, 42 p. Includes bibliographical references (p. 32-35).
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Wickman, Terrance J. (Terrance Joseph). "The Interrelationships of Leisure Satisfaction, Job Satisfaction, and Life Satisfaction among Selected Therapeutic Recreation Faculty in Higher Education Institutions." Thesis, University of North Texas, 1994. https://digital.library.unt.edu/ark:/67531/metadc278027/.

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The purpose of this study was to determine the relationship of leisure satisfaction, job satisfaction, and life satisfaction among selected faculty in higher education institutions whose specialty teaching subject area was therapeutic recreation. This study also investigated the relationship of specific demographic variables to leisure satisfaction, job satisfaction, and life satisfaction. The variables included age, gender, education, income level, health, tenure, marital status, type of institution where employed, and participation in therapeutic recreation organizations. The population for
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Timmons, Elizabeth Ann. "Job satisfaction and psychological needs satisfaction of public school library media specialists." Thesis, University of North Texas, 1991. http://catalog.hathitrust.org/api/volumes/oclc/25385654.html.

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Loewe, Pujol-Xicoy Nicolás. "The contribution of work satisfaction to the life satisfaction of chilean workers." Doctoral thesis, Universitat Ramon Llull, 2015. http://hdl.handle.net/10803/314386.

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Aquesta tesi se centra en el concepte de la satisfacció amb la vida en el context de Xile. Després de revisar múltiples factors que influeixen sobre el nivell de satisfacció general amb la vida de les persones, es proposa un model de satisfacció amb la vida basat en el nivell de satisfacció amb múltiples aspectes importants de la vida com són la salut, la família i la feina. Comparant la importància que els treballadors xilens atorguen a cadascun d'aquests aspectes, aquesta tesi contribueix a millorar la comprensió de l'estructura del concepte de la satisfacció amb la vida a la població xilena
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Botha, Marcel. "Employee satisfaction as a catalyst for improved efficiency, productivity and customer satisfaction." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/1228.

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Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology<br>This research will focus on employee satisfaction in the workplace. The research will be conducted as a result of the high number of factory staff resigning due to unhappiness in their work environment. This transposes into not only productivity being lost, but also that the efficiency of the organisation is being compromised. The purpose of this research is to establish if employee satisfaction could serve as a
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Villines, Valerie Faye. "The relationship between communication satisfaction and job satisfaction of elementary school principals." Diss., Virginia Polytechnic Institute and State University, 1987. http://hdl.handle.net/10919/49903.

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Effective school studies showed that the principal -- as building leader -- is the key person in establishing and maintaining good schools; however, an extensive review of the literature revealed a lack of empirical data relevant to the relationship between the principal's level of job satisfaction end communication satisfaction. The purpose addressed in this study was to measure the relationship between communication satisfaction and job satisfaction of elementary school principals. Specific research questions addressed by the study were as follows: 1. How satisfied are elementary sc
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Dwyer, Sharon K. "The home satisfaction and work satisfaction of home economics teachers in Virginia." Thesis, Virginia Tech, 1989. http://hdl.handle.net/10919/44631.

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<p>Home satisfaction, work satisfaction and the presence or absence of children were quantitatively assessed using responses from 132 Virginia vocational home economics teachers. Analysis of variance was used to examine whether home satisfaction and the presence or absence of children made a significant difference in work satisfaction. Those items which teachers found most and least satisfying in both their work and home situations were also identified. The analysis of variance found that mean home satisfaction scores made a significant difference upon work satisfaction, while the pr
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Benraïss, Laïla. "Equité salariale, satisfaction à l'égard de la rémunération et satisfaction au travail." Aix-Marseille 3, 2001. http://www.theses.fr/2001AIX32068.

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Dans la première partie, construction du cadre conceptuel de la recherche, nous nous sommes intéressé à la définition des concepts clefs de la recherche à savoir la satisfaction au travail, la satisfaction à l'égard de la rémunération et l'équité salariale. Nous avons entre autres, mis l'accent sur l'amalgame conceptuel qui règne, dans la littérature, entre la satisfaction à l'égard de la rémunération et le sentiment d'équité salariale. Nous avons grâce à un test d'équivalence des deux concepts, prouvé l'indépendance des deux construits et abouti à la construction du modèle de recherche. Dans
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Garber, Jordan Slabaugh. "Work Centrality as a Moderator of the Job Satisfaction-Life Satisfaction Relationship." Xavier University / OhioLINK, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=xavier150634077569986.

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Beam, Joseph Lester. "Do changing ratings of marital satisfaction after marital education correspondingly change ratings of sexual satisfaction?" Thesis, The University of Sydney, 2015. http://hdl.handle.net/2123/14331.

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Several marital education workshops for distressed marriages are offered in America. These workshops primarily address marital relationship issues but do not address sexual problems that may exist in marriages even though it is known that marital satisfaction can be negatively affected by sexual dissatisfaction. Because marital and sexual satisfaction are both important in a marriage, this study examined whether an intensive marital education workshop that helped individuals in distressed marriages improve their levels of marital satisfaction correspondingly improved their levels of sexual sat
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Stanford, David. "Examining the relationship between job satisfaction and customer satisfaction in a South African firm." Diss., University of Pretoria, 2008. http://hdl.handle.net/2263/23288.

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Employee and customer satisfaction have been widely studied and are important for business outcomes. Their relationship has primarily been researched at the organisational and departmental levels within the consumer type industries where frontline employee interaction with the customer is important. Research into the relationship at the job characteristic level and within a business-to-business context is limited and therefore the purpose of the research is to examine these relationships in a South African firm. Two data collection instruments, based on the literature review, were used to obta
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Rudchenko, Veronika. "Customer satisfaction in Hospitality." Doctoral thesis, Universitat Rovira i Virgili, 2017. http://hdl.handle.net/10803/456299.

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La presente tesis doctoral tiene como objetivo principal analizar la satisfacción del cliente en tres hoteles de diferente categoría, desde tres a cinco estrellas, situados en la ciudad de San Petersburgo en Rusia. La estructura de la tesis doctoral se presenta en tres partes bien diferenciadas: (1) Se realiza una profunda revisión sistemática de la literatura sobre la satisfacción del cliente centrándose particularmente en las ciencias sociales y la economía, analizando también las diferencias observadas por regiones geográficas comparando los resultados de la literatura internacional con los
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Vuniq, Valentina, Maida Kadic, and Medeleine Bengtsson. "Customer Satisfaction Online Banking." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, EMM (Entreprenörskap, Marknadsföring, Management), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15499.

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Hansia, Bradley L. "Factors influencing job satisfaction." Thesis, Nelson Mandela Metropolitan University, 2009. http://hdl.handle.net/10948/1111.

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The harassed boss who faces an office full of mutinous, recalcitrant staff every morning may not believe it, but half of South Africa’s employees love their jobs and their employers. That’s according to TNS Research Surveys, which recently released the results of a survey into employee wellbeing and commitment. TNS director Neil Higgs issued a caution, though: because of the tough economic times, employers are likely to be stuck with the malcontents among their staff for longer than they might like (Ferreira, 2009). From the above mentioned it can be deduced that there are many employees who a
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Ayers, James. "Alexithymia and relationship satisfaction." Thesis, University of Leicester, 2002. http://hdl.handle.net/2381/31330.

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The research literature on factors associated with relationship satisfaction and relationship failure suggests that the expression of emotion has a vital role in the maintenance or failure of marriages and cohabiting partner relationships. Relationship failure is a significant clinical concern because of the association with increased suicide risk for separating partners and negative consequences for children of parents whose relationship is characterised by high levels of conflict. Longitudinal follow up studies have been used to clearly describe a destructive style of conflict resolution, ba
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Harper-Femson, Lee Anne. "Nurse practitioners' role satisfaction." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/tape17/PQDD_0012/NQ35403.pdf.

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Tregaskis, William Fidel. "Job satisfaction and health." Virtual Press, 1987. http://liblink.bsu.edu/uhtbin/catkey/487503.

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Applying The Theory of Work Adjustment, the purpose of this study was to test the following hypotheses: (1) Higher levels of correspondence between vocational needs and work environment reinforcers will be associated with decreased severity of illness. In addition, personality flexibility will moderate these relationships such that higher levels of flexibility will attenuate the relationship between discorrespondence and illness. (2) Those individuals with greater tenure in an occupation where there is discorrespondence between work reinforcers will display more flexibility than those with sim
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BINDROO, VISHAL. "Two Essays on Satisfaction." Doctoral diss., University of Central Florida, 2009. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3935.

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This dissertation consists of two essays that study the relevant boundary conditions to the relationship between the customer satisfaction and loyalty. Retaining current customers is critical to a firm's performance and has been well-established in the literature. Extant literature tells us that loyal customers are typically less price sensitive, spend more than non-loyal customers, less expensive to retain, and more importantly, provide new referrals through positive word of mouth. In the first essay, drawing from decision justifiability theory, I posit that consideration set size and price-c
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Albishry, Hamad Hamdan. "Tourists' satisfaction with services." Thesis, University of Hull, 2007. http://hydra.hull.ac.uk/resources/hull:6440.

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The purpose of this study is to investigate tourists' perceptions of value and satisfaction with the quality of the tourism services in Saudi Arabia. In recent years, one of the areas for product and service differentiation has been the development of tourism services. In service industries, it is widely assumed that competitive advantage, and hence profitability, depends on service quality and customer satisfaction. This raises the question, in tourism what constitutes customer value and satisfaction, and how can they be measured? This research addresses these issues with specific reference t
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Wirtz, Jochen. "Consumer satisfaction with services." Thesis, London Business School (University of London), 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.284194.

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Kelley, Shakina. "Sexual Satisfaction in Relationships." Digital Commons @ East Tennessee State University, 2020. https://dc.etsu.edu/secfr-conf/2020/schedule/9.

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Sexual satisfaction is a major component of human behavior. Individuals in relationships have specific demands for sexual satisfaction. Relationships and societal trends may impact the standards for sexual performance. The effects of performance can result in negative transitions in relationships. Therefore, Individuals may also consider outside variables in addition to relationship status, length of relationships, sexual orientation, gender-role, and religiousness. This poster presentation will be based on a literature review. The review reveals positive effects of religiousness on sexual sat
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Ramos, Marciana Julia. "Masturbation and Relationship Satisfaction." Thesis, University of North Texas, 2013. https://digital.library.unt.edu/ark:/67531/metadc271884/.

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Relationship satisfaction often declines after marriage or cohabitation and between 40-50% of marriages end in divorce. Furthermore, many couples who stay together report feeling unsatisfied in their relationships. Thus, it is important to examine factors that contribute to enduring and satisfying relationships. One factor that has been closely linked to relationship satisfaction is the sexual relationship of the couple. One aspect of the sexual relationship that has received little attention is masturbation. Although most psychologists hold positive views about masturbation, and recommen
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Sundblom, Katja, and Roza Zangeneh. "Compassion satisfaction hos sjuksköterskor." Thesis, Mälardalens högskola, Akademin för hälsa, vård och välfärd, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-54949.

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Haarhaus, Benjamin. "Job Satisfaction in Teams." Doctoral thesis, Universitätsbibliothek Chemnitz, 2017. http://nbn-resolving.de/urn:nbn:de:bsz:ch1-qucosa-226050.

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Job satisfaction is the central attitude about work and can be considered among the most important constructs in organizational psychology and managerial practice. While scholars traditionally focused on job satisfaction of individual employees, the ongoing shift from individual to team-based working led to a new emphasis of satisfaction in the context of teams. Specifically, the focus on job satisfaction as an individual-level construct was complemented by a group-level perspective, which describes the satisfaction of teams as a whole. Furthermore, employees’ satisfaction with the team (i.e.,
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Lu, Phuc Hong, and Ian Lukoma. "Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM." Thesis, Högskolan på Gotland, Institutionen för humaniora och samhällsvetenskap, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-1005.

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In the midst of stiff and fierce competition and increased number of grocery retail outlets providing a variety of products, customers have become accustomed to patronizing multiple outlets. Retailers have recognized this trend and are of the view that customer satisfaction plays a role in the success of business strategies. Therefore it has become important for grocery retail stores to try and manage customer satisfaction. This paper was thus developed to investigate the satisfaction levels of customers in supermarkets. Data was collected from three supermarkets in Visby, Gotland. The study e
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Kurowski, Erica L. "The impact of Facebook use on relationship satisfaction, sexual satisfaction, and self-esteem." Thesis, California State University, Long Beach, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=1586160.

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<p> The present study investigated the impact of intensity of Facebook use, attachment anxiety, and attachment avoidance on relationship satisfaction, sexual satisfaction, and self-esteem as perceived by individuals within heterosexual couples. One hundred and thirty-nine members of the social networking site, Facebook, who were currently involved in an exclusive, heterosexual relationship with a partner who was also a member of Facebook, completed an online survey in order to be included in the study. Results indicated that intensity of Facebook use was a significant predicator of sexual sa
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Huysman, John. "RURAL TEACHER SATISFACTION: AN ANALYSIS OF BELIEFSAND ATTITUDES OF RURAL TEACHERS' JOB SATISFACTION." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3434.

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The purpose of this research was to understand the beliefs and attitudes of teachers that affect their perceptions of job satisfaction in one small rural Florida school district. Data collected included a self-administered survey of Likert-type items measuring 20 factors for job satisfaction (96% response rate), individual semi-structured interviews, and focus groups. Analysis of the data confirmed prior research suggesting that multiple factors influence job satisfaction. Intrinsic satisfaction factors were the best predictors of overall job satisfaction: security, activity, social service, v
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Coho, Amanda Dawn. "THE COMBINED EFFECTS OF FREQUENCY OF SATISFACTION AND DOMAIN EQUITY ON RELATIONAL SATISFACTION." Master's thesis, University of Central Florida, 2004. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4471.

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Romantic relationship research has yet to identify the relationship between conflict, an interpersonal variable, and equity, an intrapersonal variable. The current study represents the first attempt to understand these variables' contribution, separately and interactionally, on individual partner's feelings of relationship satisfaction. A total of 106 undergraduate and graduate participants completed questionnaires gauging their frequency of conflict and perceptions of equity across each of five relational domains: Love, Status/Power, Money, Services, and Sex, in addition to reporting general
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Simpson, Eric Phillip. "Examining Employee Satisfaction, Customer Service and Customer Satisfaction in a Retail Banking Organization." Thesis, University of North Texas, 2006. https://digital.library.unt.edu/ark:/67531/metadc5211/.

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In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee satisfaction), the customer interaction behaviors that those attitudes lead to (customer service quality), and the attitudes that those behaviors generate in the customer (customer satisfaction) has become an increasingly important area of investigation. The goal of this research is to analyze the relationsh
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