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Thematische Bibliographien / Stakeholder’s satisfaction / Dissertationen

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Dissertationen zum Thema „Stakeholder’s satisfaction“

Autor: Grafiati

Veröffentlicht am 8. September 2021

Zuletzt aktualisiert am 29. Juli 2025

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1

Custódio, Andreia Sofia Quina. "A gestão de conflitos com os stakeholders: a perspectiva de responsáveis de comunicação das 100 maiores empresas portuguesas." Master's thesis, [s.n.], 2013. http://hdl.handle.net/10284/3689.

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Dissertação apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Ciências da Comunicação, ramo de Relações Públicas<br>A gestão de conflitos é uma prática complexa que se tem revelado essencial para as empresas ao longo dos anos, à medida que os stakeholders se tornaram mais exigentes. As Relações Públicas têm vindo a ganhar espaço no seio empresarial, trazendo um novo olhar para esta questão no âmbito da sua função de estrategas e operacionais de comunicação. Tendo em linha de conta que nos dias de hoje o stakeholder é o elemento central de

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Musyafa, Albani. "Stakeholders' satisfaction with civil engineering graduates." Thesis, Curtin University, 2009. http://hdl.handle.net/20.500.11937/133.

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Engineering education is being viewed as a fundamental matter in modern industry because engineering education produces graduates that are very important to the continued development of industry. Because of its importance, the quality of the engineering education should be improved continuously. Basically, the quality of education can be divided into the quality of the process and the quality of the outcome. The process includes the quality of the teaching, learning and curriculum, and the quality of the outcome is the quality of the competencies possessed by graduates. While the quality of cu

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Lynch, Robert. "A model of project stakeholder satisfaction." Thesis, Liverpool John Moores University, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.570706.

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Purpose - To provide a unifying paradigm of project success by developing a generic model of project stakeholder satisfaction, through identifying the various theoretical constructs that contribute to it, researching their nature, relationship, dynamics and identifying any mechanisms involved. Design/methodology/approach - Initially from the project literature success and satisfaction were reviewed from the traditional approach of stakeholders and success criteria, however, a number of complementary constructs were found to contribute to stakeholder satisfaction. The multi-disciplined approach

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Yodsuwan, Chachaya. "Effective Tourism Stakeholder Collaboration and Member Satisfaction." Thesis, Griffith University, 2010. http://hdl.handle.net/10072/366898.

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Tourism communities are collections of stakeholders that include government agencies, business owners, residents and tourists. While not all stakeholders agree on how tourism destinations should be developed, most stakeholders agree that more can be achieved through collaborative efforts. What is less clear is how effective collaboration can be achieved. This thesis aims to investigate: how tourism stakeholders effectively collaborate in a regional setting in Thailand. Specific research questions to guide the resolution of this research problem are: - How do stakeholders perceive their roles

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Squires, Amanda Jane. "Stakeholder quality in healthcare : synthesising expectations for mutual satisfaction." Thesis, City, University of London, 2002. http://openaccess.city.ac.uk/18586/.

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This thesis focuses on quality improvement in local NHS services in response to national legislation. The preparatory literature search of healthcare, change and quality theories identified the common theme of participation for success as well as a distinct gap in quality management models suitable for healthcare. Action research was used to develop, implement and evaluate such a model, combining qualitative and quantitative methods, enabling ownership of the model by participating stakeholders, and facilitating change by reflection and action. The thesis is organised into three main parts fro

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Al, Alawi Amal Sulaiman Sa'ud. "The role of engagement on stakeholder's satisfaction with the destination marketing organisation's performance." Thesis, Queensland University of Technology, 2015. https://eprints.qut.edu.au/90664/4/Amal_Sulaiman_Sa%27ud_Al%27Alawi_Thesis.pdf.

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In the tourism literature there has been a lack of research related to stakeholders' satisfaction with destination marketing organisations (DMO). This study addresses this research gap, in the context of the national tourism office of Oman, by investigating the relationship between stakeholder's perceptions of DMO performance and their overall satisfaction with the DMO. Conceptually the study found DMO engagement with stakeholders to partially mediate satisfaction, a finding of relevance to destination marketers in other parts of the world. From a practical perspective the research was support

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Kent, Dennis. "Stakeholder satisfaction with the provision of school psychological services in Zimbabwe." Thesis, University of Zululand, 2014. http://hdl.handle.net/10530/1461.

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A dissertation submitted to the Faculty of Education in fulfilment of the requirements for the degree of Doctor of Education in the Department of Educational Psychology at the University Of Zululand, South Africa, 2014<br>The study was aimed at investigating the level of principals and teachers’ satisfaction with the delivery of school psychological services by Educational Psychologists (EPs) in Zimbabwe. This investigation was prompted by observations of trends in international school psychology surveys that indicated that EPs wished to diversify their professional functioning by reducing t

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LIN, HUAYI. "Balancing Stakeholder Interests for Sustainable Wolf Population Management in Sweden." Thesis, Uppsala universitet, Institutionen för geovetenskaper, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-193267.

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In this paper, Swedish wolf population management was analyzed by two models. One is information index system to measure the positive and normative information held by the stakeholders. By using this system, the quantitative information indices can be measured to give people a clear understanding of the current situation of themselves and other stakeholders in order to enhance communication and engagement. By testing the current information shortage from the national survey, it was confirmed that the information shortage do exist in the society and the need for improving the information acquir

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Sharma, Pramodita. "Determinants of the satisfaction of the primary stakeholders with the succession process in family firms." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/nq24563.pdf.

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Mohd, Isa Salmi. "Developing and validating a CSR model of stakeholder satisfaction and loyalty : multidimensional constructs." Thesis, University of Hull, 2011. http://hydra.hull.ac.uk/resources/hull:4939.

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Corporate Social Responsibility (CSR) has become an important strategic policy for organisations despite increasing pressures for its incorporation into business practices. A considerable amount of attention has been paid to the construct of CSR and yet research on the precise measurement of CSR has remained limited. Measures have been hampered by a lack of clarity in theoretical frameworks and empirical methods for the CSR construct. Given that the empirical study of CSR measurement is in an undeveloped state, this research describes efforts to justify and prove the relationship between measu

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Ting, Fang, and Huang Yiweihua. "Exploring the relation between stakeholder inertia and product requirements." Thesis, Blekinge Tekniska Högskola, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-20615.

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User inertia is a real innovation adoption problem that cannot be seen or grasped. How to overcome user inertia while introducing innovation has become a key factor in today's society. Based on the background of requirements engineering, the goal of this thesis is to study and understand the relationship between user inertia and innovation adoption, including whether the type of innovation has an impact on user adoption and how to use strategies to reduce this impact. Through an online survey of 60 users and a systematic literature review of a series of articles, we have concluded the followin

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Bilu, Shabtay S. "Stakeholders' perceptions of appropriate management methods: the case of A. youth-village undergoing change." Thesis, Anglia Ruskin University, 2015. https://arro.anglia.ac.uk/id/eprint/576164/1/Stakeholders%27%20perceptions%20of%20appropriate%20management%20methods%20the%20case%20of%20A.%20youth-village%20undergoing%20change%20Shabtay%20Bilu.pdf.

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The research examined employees and stakeholders' perceptions of a significant educational reform conducted at the A. Youth-Village. The reform aimed at transforming an out-dated agriculture school into a technological-scientific education centre that would be able to train its pupils to meet the challenges of the 21st century. This study investigated the employees and stakeholders' perceptions of the appropriateness of methods used during the organisational change of A. Youth-Village. The studied perceptions related, amongst other issues, to the extent of the respondents’ knowledge about the

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Bilu, Shabtay S. "Stakeholders' perceptions of appropriate management methods : the case of A. Youth-Village undergoing change." Thesis, Anglia Ruskin University, 2015. http://arro.anglia.ac.uk/576164/.

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The research examined employees and stakeholders' perceptions of a significant educational reform conducted at the A. Youth-Village. The reform aimed at transforming an out-dated agriculture school into a technological-scientific education centre that would be able to train its pupils to meet the challenges of the 21st century. This study investigated the employees and stakeholders' perceptions of the appropriateness of methods used during the organisational change of A. Youth-Village. The studied perceptions related, amongst other issues, to the extent of the respondents’ knowledge about the

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Boateng, Amma Serwah, and Narine Sargsyan. "Materialization and Management of Emergent Requirements of Key Stakeholders : A Case Study of Umeå Wastewater Treatment Plant Project." Thesis, Umeå universitet, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-98646.

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Stakeholder satisfaction has in the modern day, become an imperative criterion to achieve project success. Satisfaction of stakeholders’ requirements however is challenging because these requirements evolve as the project progresses. Previous research indicates that as stakeholders continuously interact with a project, they gain more information and new requirements or request for modifications are likely to emerge as a result of this increased intelligence. Nonetheless, conventional project management elicits requirements from stakeholders at the onset of the project, and uses these pre-defi

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Talton, Rachel Y. "Dare to Restore Trust and Drive Loyalty in Distrust-Dominated Environments: A Stakeholders Perspective." Case Western Reserve University Doctor of Management / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1568731826883315.

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Adams, Robin Lee. "Stakeholder Beliefs, Satisfaction and Assessments of School Climate after Implementation of a Year-Round Calendar." [Johnson City, Tenn. : East Tennessee State University], 2001. http://etd-submit.etsu.edu/etd/theses/available/etd-1107101-144527/unrestricted/Adamsr113001.pdf.

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Hite, William Rodger Jr. "Extending the School Year: Student Achievement, Attendance, and Student, Teacher, and Parent Satisfaction." Diss., Virginia Tech, 2001. http://hdl.handle.net/10919/29774.

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The effects of an Extended School Year Program on student achievement, attendance, and stakeholder satisfaction were examined at one middle school in the Henrico County Public School Division. Several populations were used for this study: participating students, teachers, and parents. Data on English-social studies, math, and science were collected using pretests and posttests. Attendance was taken daily and maintained for participating students. Student and parent satisfaction data were collected using satisfaction surveys. Focus group interviews were conducted to collect teacher satisfa

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Mantovani, Daielly Melina Nassif. "Distance education on the stakeholders\' perspectives: student\'s, instructor\'s and administrator\'s perceptions." Universidade de São Paulo, 2012. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-07112012-195804/.

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Distance education (DE) in Brazilian higher education level has been growing since the early 2000. This educational method has been becoming more popular, due to its geographic and space flexibility as well as for its potential to take education to remote areas; that is, to people who would not be able to access a traditional face-to-face institution. Additionally, this growth leads to an increase in competition, which enhances the need to assess results. For this purpose there are models in the educational field that help the evaluation of programs, as well as models in the business field whi

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Bång, Felix, and Niklas Persson. "Kommunal redovisning : redovisning av nöjda invånare." Thesis, Högskolan Kristianstad, Fakulteten för ekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-18665.

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Citizen satisfaction is a commonly used key performance indicator in the municipal sector and is an important part of the municipal place marketing. For the municipality it´s important to strive for citizen satisfaction as it contribute to the positive image of the municipality, at the same time it makes the municipal activities improve. As there is no uniform to measure and account for goal completion for citizen satisfaction, this is problematic from a comparison standpoint. This study clarifies to what extent and how the municipality accounts for the goals set in regard to citizen satisfact

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Francová, Jana. "Spokojenost zákazníků vybrané firmy." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-162759.

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The theses speaks about satisfaction of customer as about one of the most important factor of company's prosperity. Firts chapter is devoted to theory of marketing research. Second chapter speaks about satisfaction of customers. Third chapter includes facts about AV MEDIA, a.s. and its activities. Two researches about AV MEDIA's customers satisfaction are analysed in fourth and fifth chapter. The last chapter contains critical view of both methods which were used. There are also some recommendations in order to make measurements more efficient in the future.

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Moradi, G. "The application of Lean within Higher Education : a methodology for enhancing stakeholder satisfaction with improvement project outcomes." Thesis, Coventry University, 2014. http://curve.coventry.ac.uk/open/items/aa6fbaf7-92a6-4120-8861-05c13d17a647/1.

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The research problem of this work is that in order for an improvement project to be perceived as successful from a stakeholder perspective their requirements would need to be understood at the outset of the improvement project and that where complexity includes multiple stakeholders, with a number of objectives, these would need to be identified and prioritised. In order to provide consistent results and sustained improvement, this action should be an explicit part of the improvement methodology utilised. The aim of the research is to provide a means of identifying and prioritising stakeholder

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Soltis, Jeffrey J. "Stakeholder participation in watershed permitting in the Powder River Basin of Wyoming satisfaction, success, discourse, and knowledge /." Laramie, Wyo. : University of Wyoming, 2008. http://proquest.umi.com/pqdweb?did=1686179941&sid=1&Fmt=2&clientId=18949&RQT=309&VName=PQD.

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Souza, Danillo Teixeira de. "Avaliação ex post do novo Siafi com base na satisfação dos usuários finais: uma abordagem sob a perspectiva do gerenciamento de projetos de TI no setor público federal." Escola de Administração da Universidade Federal da Bahia, 2015. http://repositorio.ufba.br/ri/handle/ri/18141.

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Submitted by Tatiana Lima (tatianasl@ufba.br) on 2015-10-19T21:26:08Z No. of bitstreams: 1 Souza, Danillo Teixeira.pdf: 2113134 bytes, checksum: 131158397c3a594f5836171e36fedab0 (MD5)<br>Approved for entry into archive by Tatiana Lima (tatianasl@ufba.br) on 2015-10-19T21:27:48Z (GMT) No. of bitstreams: 1 Souza, Danillo Teixeira.pdf: 2113134 bytes, checksum: 131158397c3a594f5836171e36fedab0 (MD5)<br>Made available in DSpace on 2015-10-19T21:27:48Z (GMT). No. of bitstreams: 1 Souza, Danillo Teixeira.pdf: 2113134 bytes, checksum: 131158397c3a594f5836171e36fedab0 (MD5)<br>Esta pesquisa tem c

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Tharp, Twain Owens. "User satisfaction of the community education program as perceived by stakeholders in the north east independent school district in san antonio, texas." Diss., Texas A&M University, 2005. http://hdl.handle.net/1969.1/5981.

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The primary purpose of this study was to determine user satisfaction of the community education program as perceived by stakeholders in North East Independent School District. A secondary purpose of this study was to examine the impact of community education support of a bond vote affecting the regular K-12 school program. Participants for the investigation were 522 stakeholders attending community education classes in North East Independent School District. Stakeholders responded to a questionnaire that provided data for this research. Research findings of this study: 1. Stakeholders particip

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Profitt, Aaron D. "Transparent, Accessible Accountability in Higher Education: A Sector-focused Approach." University of Cincinnati / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1427893304.

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Eades-Gadson, Melissa D. "A mixed method study assessing the level of satisfaction of a high school counseling program as perceived by stakeholders: implications for educational leaders." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 2012. http://digitalcommons.auctr.edu/dissertations/270.

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The purpose of this study was to investigate the level of satisfaction of a high school counseling program based on the perceptions of parents, students, teachers, and administrators. One hundred and ten high school seniors that were 18 years of age and older, 59 parents, and 45 teachers at a high school in the Atlanta metropolitan area participated in this study. Five administrators and four counselors completed an open end questionnaire. The participants were asked to complete a survey and questionnaire that were developed by the researcher. There were 11 research questions that guided this

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Harrop-Stein, Christine. "Transitioning from a Traditional Nursing Home Environment to Green House Homes: What are Stakeholders' Attitudes Toward and Satisfaction With the Small House Care Environment." VCU Scholars Compass, 2014. http://scholarscompass.vcu.edu/etd/3531.

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This dissertation research was designed as two independent research studies. The first study, qualitative, and non-experimental, aimed to examine residents’, family members’, and staff members’ (stakeholders’) satisfaction with, and attitudes toward Green House living one month prior to moving and again at one and three months after moving. Focus groups were the primary method of data collection. Thirty residents and 40 staff members transitioned to one of three Green House homes beginning January, 2013. Data collected began in December, 2012. Following each focus group, tape recordings were t

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Lewis, Joseph Lee. "Community opinion and satisfaction with the leadership at an urban community educational learning center during an organizational transformation process| A frontline perspective from community stakeholders." Thesis, Pepperdine University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3594529.

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<p> This study examined selected community stakeholders' perception of the current leadership at their local community educational learning center during an organizational transformation and cultural change process. The transition from a community college to an educational learning center, mandated in 2006 by the Accredition Commission and agreed on by the Chancellor's office, was facilitated by a community college of another district. This process appeared to produce mixed reactions from various educational learning center constituency groups. During the transformational process, opinions how

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McCladdie, Henry H. Jr. "A Case Study Focused on the Level of Satisfaction of Select Stakeholders: Parents, Teachers, and Community Members on Identified Variables to Improve Academic Performance in One Urban Charter School." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 2017. http://digitalcommons.auctr.edu/cauetds/84.

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The purpose of this qualitative case study was to investigate identified variables satisfaction from select stakeholders to improve academic performance in a charter school. The researcher sought to understand the qualities of successful schools by examining the following variables: communication, curriculum, governance process, governance structure, instructional resources, maintenance of facility, school culture, school life, and quality of instruction. School administrators, teachers, parents, and community members were interviewed. A survey by AdvancED was used to determine satisfaction le

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Farooq, Muhammad omer. "Corporate social responsibility and stakeholder relationships : different perspectives and new avenues of research." Thesis, Aix-Marseille 3, 2011. http://www.theses.fr/2011AIX32030.

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Les objectifs principaux de cette thèse sont i) d’examiner comment la Responsabilité Sociale de l’Entreprise (RSE) affecte les relations avec les parties prenantes, ii) d’identifier les conditions aux limites dans lesquelles les actions de la RSE affecte les relations avec les parties prenantes de façon optimale, et iii) proposer les solutions pour améliorer la RSE dans les firmes. Afin d’atteindre ces objectifs, quatre études empiriques ont été effectuées dans l’Asie du Sud. Les données ont été collectées à travers une série de questionnaires envoyées aux managers d’haut niveau, employées et

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Gebremariam, Belaynesh Teklay. "An integrated analysis of the relationship between productivity, quality, customer satisfaction, and financial performance in the US airline industry : the application of the resource based view and stakeholder theory." Thesis, University of Nottingham, 2016. http://eprints.nottingham.ac.uk/37278/.

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The relationship between nonfinancial and financial performance measures has been extensively investigated (Banker and Mashruwala, 2007; Banker et al., 2000; Ittner and Larcker, 1998a; Sun and Kim, 2013). However, prior studies have tended to focus their investigation on the relationship between one nonfinancial measure in isolation with another financial measure (Bryant et al., 2004). While these studies provide valuable insights into the contemporaneous and temporal relationship between nonfinancial and financial performance, they are criticized for failing to capture the “trade-off” between

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Schüller, David. "Řízení spokojenosti zájmových skupin s kvalitou služeb vysokých škol." Doctoral thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2012. http://www.nusl.cz/ntk/nusl-233745.

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This work focuses on the management of university stakeholder satisfaction with the service quality of these institutions. It examines the links between satisfaction, stakeholders, and service quality. This work deals with different approaches and methods of service quality satisfaction measurement and the emphasis is placed especially on tertiary education. The following goals and hypotheses were formulated on the basis of theoretical knowledge obtained from scientific publications. The main aim of this work is to suggest a new model for management of stakeholder satisfaction with the service

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Rashidzadeh, Azar Soran, and Muhammad Irfan Chaudhry. "ERP implementation - Seeing through a lens : A comparative literature review regarding the factors that influence a successful ERP system implementation." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-10074.

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Purpose: The purpose of this thesis is to describe and analyse the factors that contribute to the successful ERP system implementation, the stakeholders of ERP system and how these stakeholders are related to CSFs of ERP system implementation. Design/ methodology/ approach: The research methodology approach chosen for this research is based on reality and clear research which includes qualitative and quantitative method for collecting and analysing data. Data for this research consists of secondary data, gathered by conducting a critical literature review of research papers published by journa

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Panshiri, Mitra, and Johanna Lilja. "Att vara eller icke vara hållbar : En studie om bankernas hållbarhetsarbete." Thesis, Södertörns högskola, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-36167.

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All companies, municipalities, governments and private individuals are in need of a functioning banking system. Research shows that for the long-term survival of banks, sustainability is important. However, there are several reasons why the banks are working with sustainability. The purpose of this study is to contribute to a deeper understanding of the sustainability work of banks operating in Sweden and to see how sustainability work differs between banks. The purpose is also to contribute to a deeper understanding of why the banks work with sustainability. The study has examined the banks N

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Ekman, Olof, and Ziyad Noya. "Artificiell intelligens i den svenska banksektorn : En studie om digitalisering och artificiell intelligens betydelse för den svenska banksektorn samt dess påverkan på risker och kundnöjdhet utifrån ett lönsamhetsperspektiv." Thesis, Södertörns högskola, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-38507.

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The purpose of this study was to look closely at digitalization and the phenomenon of artificial intelligence and how it was implemented into the Swedish banking sector. The focus was on what constitutes digitalization and artificial intelligence and what impact it has had on risks and customer satisfaction among Sweden's four largest banks. The authors chose a triangular research method in order to answer the three main issues that the study intended to investigate. In order to conduct interviews, contact with potential interview objects was taken as a first step in order to then prioritize t

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Banks, Kristina L. "Process Evaluation of Group Well Child Visits for One-Month-Old Infants." Case Western Reserve University Doctor of Nursing Practice / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=casednp1460750207.

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Celma, Benaiges M. Dolors. "El impacto sobre los trabajadores de una gestión de recursos humanos socialmente responsable. Un análisis para Catalunya." Doctoral thesis, Universitat de Girona, 2011. http://hdl.handle.net/10803/77757.

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Socially responsible human resource management constitutes the conceptual-theory framework of the thesis. The results obtained from the empirical part show the existence of three clusters inasmuch as the application of socially responsible practices for promoting job quality in the case of Catalonia: the group of workers in “organizations with low-level of social responsibility”; those who work in a environment of “work practices for implication” and the group of workers in a environment oriented to “health and safety at work”. Among the determining factors in applying these practices we can f

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Mucci, Nicola B. "The Efficacy of Psychosocial Services in Comprehensive Cancer Care: A Program Evaluation." Antioch University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1483579015227832.

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Wu, Yu Shia, and 吳玉霞. "Study on Stakeholder’s Perception and Satisfaction on Outsourced Portion of Hospital General Affairs." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/63498601793715215003.

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碩士<br>臺北醫學大學<br>醫務管理學系<br>92<br>The managerial guru Peter Drucker said that good management is to let people do the right things and do the things right. Therefore, every enterprise tries to manage the business to be more efficient and effective. Due to financial constraints, experts and limited professional resources factors, enterprises can only focus on their core competition technology to devote useful resources to gain competition advantages. The outsourcing of not core business operation becomes a trend to be outsourced. The outsourcing policy for for-profit enterprises has been widel

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FU, CHUNG-CHENG, and 傅忠正. "A Study for Managing Project Stakeholders to Maximize their Satisfaction." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/43342339526540526035.

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博士<br>中華大學<br>科技管理博士學位學程<br>105<br>When facing global competition, corporations must quickly solve problems and create future opportunities; project management is considered the most effective approach. From when a project begins, an uncertain number of stakeholders participate in its planning, execution, monitoring, and controlling. These stakeholders can be the government, clients, management, and other departments or suppliers, and may change over the course of the project. The results of a project can positively or negatively affect stakeholders’ interests; thus, success relies on appropri

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Huang, peng-shou, and 黃鵬守. "A Study of Policy Satisfaction on Mainland Tourist in Taiwan－Stakeholders’ Perspective." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/06007013821768083459.

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碩士<br>臺北城市科技大學<br>運動健康與休閒所<br>103<br>The number of mainland tourists to Taiwan has become the greatest case, but the supply is insufficient. To solve this situation, communication by the bilateral platform between Taiwan and Mainland China must speed up. This thesis is to focus on stakeholders’ perspective and discuss the policy satisfaction on Mainland tourist in Taiwan. Firstly, this study is to understand the satisfaction of tourism industry in Mainland China on Taiwan’s tourism policy. Secondly, this research is to understand the satisfaction of Mainland tourist on Taiwan’s tourism policy.

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Gossett, John Dorsey. "Economic development and community colleges attributes, attitudes and satisfaction levels of western North Carolina stakeholders /." 2002. http://www.lib.ncsu.edu/theses/available/etd-10242002-172928/unrestricted/etd.pdf.

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"Mpofana municipality : an investigation of the perceptions of municipal stakeholders towards service delivery." Thesis, 2006. http://hdl.handle.net/10413/1077.

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This study aimed at investigating perceptions of different stakeholders, which were the community, administration (staff) and councillors on service delivery by Mpofana Municipality. This research provided recommendations that would assist in terms of accelerating service delivery, which is noted as the most fundamental responsibility of all municipalities in South Africa as the fulfillment of the constitutional mandate. The study provided recommendations that will assist in terms of accelerating service delivery, not only in urban areas but in rural areas as well. The study focused on Mpofana

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Almeida, Joana Rita Reais de. "Gestão de conflitos : relacionamento e satisfação dos stakeholders." Master's thesis, 2018. http://hdl.handle.net/10437/9019.

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Orientação: Marta Maria Cordeiro Lopes<br>Esta pesquisa aborda a gestão de conflitos, na perspetiva dos stakeholders mediante o relacionamento e subsequente satisfação. A gestão de conflitos é uma prática a ter em conta no mundo organizacional, pois os stakeholders são elementos essenciais em termos da visão estratégica de uma empresa. Esta gestão permite uma melhoria na satisfação do cliente enriquecendo assim as relações sociais entre a organização e os seus intervenientes. É necessário oferecer serviços que coloquem em primeiro lugar as necessidades das suas partes interessadas, de modo a

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Roach, Andrew T. "The Wisconsin alternate assessment for students with disabilities : influences on student performance and stakeholder satisfaction /." 2005. http://catalog.hathitrust.org/api/volumes/oclc/62327501.html.

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"Stakeholder Beliefs, Satisfaction, and Assessments of School Climate after Implementation of a Year-Round Calendar." East Tennessee State University, 2001. http://etd-submit.etsu.edu/etd/theses/available/etd-1107101-144527/.

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Lin, Jia-mei, and 林佳玫. "A Study on the Satisfaction of One Outline, Multiple Textbook Edition Policy in Educational Stakeholders in Central Taiwan." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/61782059615134475852.

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碩士<br>國立暨南國際大學<br>教育政策與行政學系<br>97<br>The main purpose of this study was to explore the satisfaction of one outline, multiple textbook edition policy in educational stakeholder in Central Taiwan. The study made use of a self-compiled questionnaire survey named “The questionnaire of the Satisfaction of One Outline, Multiple Textbook Edition Policy in educational stakeholders in Central Taiwan.” This questionnaire was aimed to the teachers and parents in 100 public junior- and- elementary schools in Central Taiwan. Based on the 790 effective questionnaires returned, 6 teachers and 6 parents were

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Tien-Rong, Yu, and 游添榮. "The Relationships among Service Quality, Stakeholder Satisfaction and Internal Performance - The Case of Ways Technology Group." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/03338958076603156503.

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碩士<br>開南大學<br>商學院碩士在職專班<br>100<br>For a business in mobile phone surface treatments the only way to survive and thrive is to innovate its management of service quality, aiming at the goals of the stakeholders’ satisfaction and enhancement of the internal performance by promoting the service quality level. To explore the relationships among three key components “Service Quality, Stakeholder Satisfaction and Internal Performance” this study designed a questionnaire based on literature review and data analysis/reduction. The questionnaire encompasses three potential variables, namely Service Qual

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Nogueira, Sónia Fernanda Moreira. "Perspetiva integrada de stakeholders, redes e qualidade do relacionamento em turismo : aplicação ao Parque Nacional Peneda-Gerês." Doctoral thesis, 2014. http://hdl.handle.net/1822/29093.

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Tese de doutoramento em Marketing e Estratégia<br>A investigação desenvolvida deriva da pouca literatura de redes aplicada ao turismo e da existência de lacunas quanto ao estudo da estrutura, conteúdo e qualidade das interações entre os atores em redes de turismo. O principal contributo teórico resulta do caráter inovador decorrente da integração de três vertentes teóricas: (i) a teoria dos stakeholders (interesses/influências), (ii) a análise de redes sociais, e (iii) a teoria do marketing de relacionamento (qualidade das relações) em turismo. Este tipo de investigação que apresenta um

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Lodesso, Solomon Lemma. "Stakeholder perceptions of service quality improvement in Ethiopian public higher education institutions." Thesis, 2012. http://hdl.handle.net/10500/9484.

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The study identifies how different stakeholders perceive service quality improvement initiatives in public higher education institutions in Ethiopia. For this purpose, a mixed research methodology was employed. Furthermore, secondary data were collected from a variety of literature and primary data were collected from academic staff and final year students at public higher education institutions using the SERVQUAL scale and through focus group interviews. The collected data were analysed using both descriptive and inferential statistics. The research findings indicated that all dimensions of

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