Bibliografías temáticas / Client orientation

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Literatura académica sobre el tema "Client orientation"

Autor: Grafiati
Publicado: 4 de junio de 2021
Última modificación: 31 de mayo de 2022

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Artículos de revistas sobre el tema "Client orientation"

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Springer, Svenja, Peter Sandøe, Herwig Grimm, Sandra A. Corr, Annemarie T. Kristensen y Thomas Bøker Lund. "Managing conflicting ethical concerns in modern small animal practice—A comparative study of veterinarian’s decision ethics in Austria, Denmark and the UK". PLOS ONE 16, n.º 6 (18 de junio de 2021): e0253420. http://dx.doi.org/10.1371/journal.pone.0253420.

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Small animal veterinarians frequently have to manage conflicting interests. Beside the key consideration of the patient’s interests, small animal veterinarians are often challenged to consider not only client’s emotional needs, but also their own personal aspirations to provide quality patient care and to make a good living as a professional. Further, veterinarians have an interest in continuous professional development and the use of the newest treatments, which may influence their decision-making process. Based on published work, we hypothesize the existence of four decision ethics orientations that veterinarians can use to manage potentially conflicting concerns. These are: the patient-focused, the client-empathetic, the client-devolved and the development-oriented decision ethics orientations. We surveyed small animal veterinarians in Austria, Denmark, and the UK using a questionnaire (N = 648), and successfully identified the four decision ethics orientations in all three countries. The patient-focused and client-empathetic decision ethics orientations are salient in all countries, whereas Danish and UK veterinarians are slightly more client-empathetic and client-devolved compared to their Austrian colleagues. Across countries our findings show that experienced and older veterinarians tend to be more client-empathetic. Younger and less experienced professionals are more development-oriented compared to their older and more experienced colleagues. In contrast to other studies investigating ethical issues in small animal practice, we found no evidence that gender plays a decisive role in the tendency towards any decision ethics orientation. We also show that veterinarians with a higher client-empathetic orientation and development-orientation more often discuss the possibility of health insurance with clients who do not have it. The present study provides a first empirical insight into how veterinarians manage challenging expectations and ethical concerns as part of decision making in modern small animal practice.
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Tardaskina, T. M., I. V. Stankevych y H. O. Sakun. "Management of a Commercial Bank on the Basis of Client Orientation". Business Inform 1, n.º 528 (2022): 373–82. http://dx.doi.org/10.32983/2222-4459-2022-1-373-382.

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The purpose of the article is to develop theoretical and methodological aspects of managing a modern commercial bank using a client-oriented approach. As a result of the study, the most reliable commercial banks were evaluated according to the National Bank of Ukraine, namely: JSC «Raiffeisen Bank», JSC «UkrSibbank» and JSC «Credit Agricole Bank», among which JSC «Credit Agricole Bank» was identified as the most client-oriented commercial bank. It is a veritably reliable bank with foreign capital that steadily increases its client base and its market share, paying special attention to the categories of clients such as middle-class and agricultural area, effectively managing risk and profit. The authors came to the conclusion that the introduction of a client-oriented strategy ensures sales growth, lower costs for attracting new clients, increasing cross-sales, strengthening market positions, profit growth. The work identifies and substantiates practical recommendations for the formation of a modern client-oriented attractive commercial bank. The study considers such components as: organization structure, format of branches, corporate culture, qualification of staff, its attitude to the client, information and computer support, communication with the client, image, reputation of the bank, quality of services. It is proposed to segment the client base into separate groups of clients, which are the directions of further research by the authors of the article. This approach will allow to assess the possibilities of mutually beneficial cooperation with different groups of clients, define the profile of clients to determine the optimal way to promote a banking product/services, differentiate the price of banking products/services for various clients.
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Trigunarsyah, Bambang. "Organizational culture influence on client involvement". Engineering, Construction and Architectural Management 24, n.º 6 (20 de noviembre de 2017): 1155–69. http://dx.doi.org/10.1108/ecam-06-2016-0141.

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Purpose Lack of client involvement in construction of public projects has been identified as the main cause of many operational problems. Organizational culture (OC) plays a major role in guiding and shaping behavior of organizations, which could lead to the lack of client involvement. The purpose of this paper is to investigate the influence of OC on client’s involvement in construction project delivery. Design/methodology/approach A questionnaire survey was distributed to various government agencies of the Kingdom of Saudi Arabia. Structural equation modeling is used to determine the significance of the impact of OC factors on the involvement of clients in construction projects. Findings This study suggests that OC plays a major role in influencing and increasing the client involvement in construction projects by emphasizing team orientation, which includes team contribution and team accountability. In addition, it is also important to value employee’s idea. Research limitations/implications This study was limited to government agencies as clients in construction projects, i.e. only public sector construction projects (not private sector projects). Therefore, researchers are encouraged to investigate client involvement in the private sector projects. Originality/value This paper provides empirical evidence of the relationships between OC and the client involvement in construction projects by emphasizing team orientation.
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Herbert, James T. y Harold E. Cheatham. "Africentricity and the Black Disability Experience: A Theoretical Orientation for Rehabilitation Counselors". Journal of Applied Rehabilitation Counseling 19, n.º 4 (1 de diciembre de 1988): 50–54. http://dx.doi.org/10.1891/0047-2220.19.4.50.

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Due to theoretical orientation and training received, the rehabilitation counselor working with the Black disabled client may encounter a set of atypical client responses and requirements. This paper reviews some of the literature addressing counselor and client characteristics and prospective factors for failure in counseling Black disabled clients. The Eurocentric theoretical basis of training and practice is discussed, followed by an overview of the Africentric approach which potentially provides for rehabilitation counselors' improved service delivery to the Black disabled client.
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Berant, Ety y Shraga Zim. "Integration of Attachment Self-Report Scales With the Rorschach". Rorschachiana 34, n.º 2 (enero de 2013): 156–87. http://dx.doi.org/10.1027/1192-5604/a000047.

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The current case study exemplifies the value of integrating an attachment self-report tool measuring attachment orientation with the Rorschach. This process is presented by means of a case study that demonstrates the usefulness of the Rorschach when clients have difficulties self-disclose their attachment insecurity. The Rorschach clarified the clinical picture of the client and guided the therapist in finding the road to the suffering client. Only after one year of therapy the client’s attachment questionnaire scores and her Rorschach converged.
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Barrett, Kathleen A. y Benedict T. McWhirter. "Counselor Trainees' Perceptions of Clients Based on Client Sexual Orientation". Counselor Education and Supervision 41, n.º 3 (marzo de 2002): 219–32. http://dx.doi.org/10.1002/j.1556-6978.2002.tb01285.x.

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Côté, Daniel. "Comment implanter une orientation client?" Gestion 33, n.º 4 (2008): 71. http://dx.doi.org/10.3917/riges.334.0071.

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del Barrio-García, Salvador y Teodoro Luque-Martínez. "The Value of Client Perceptions in University Strategic Planning: An Empirical Research Study". Industry and Higher Education 23, n.º 6 (diciembre de 2009): 423–36. http://dx.doi.org/10.5367/000000009790156391.

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Given the normative changes in higher education at European, national and regional levels, together with social, economic, demographic and technological developments, universities need to adopt a client-oriented approach and to make this client orientation an integral component of their strategic planning process. The university's ‘clients’ should thus be involved in its strategic planning. This paper demonstrates how an importance–performance analysis applied to the perceptions of different groups of clients and stakeholders about the institution can be an effective tool in this regard. The proposed methodology will assist managers, and those responsible for university planning, to diagnose the internal situation of the institution by building matrices of points of excellence and deficiencies. In illustrating the effectiveness of this methodology, the authors stress the need for higher education institutions to move from a product orientation, based on the notion that the institution is best able to decide what its clients need, to a client orientation, based on knowledge of who its clients are and on a detailed investigation of their needs and interests.
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WITCOMBE, J. R., K. D. JOSHI, S. GYAWALI, A. M. MUSA, C. JOHANSEN, D. S. VIRK y B. R. STHAPIT. "PARTICIPATORY PLANT BREEDING IS BETTER DESCRIBED AS HIGHLY CLIENT-ORIENTED PLANT BREEDING. I. FOUR INDICATORS OF CLIENT-ORIENTATION IN PLANT BREEDING". Experimental Agriculture 41, n.º 3 (julio de 2005): 299–319. http://dx.doi.org/10.1017/s0014479705002656.

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In this paper we attempt to remove the dichotomy created by distinguishing between participatory and non-participatory breeding programmes by using the degree of client orientation as the basis for an analysis. Although all breeding programmes are implicitly client-oriented, we examine how participatory approaches explicitly increase the extent of client orientation. We briefly review the history of participatory plant breeding (PPB) and analyse the participatory techniques used at different stages of the breeding programme. In common with several other authors, we find that farmer involvement in selecting in the segregating generations may not be an essential component of PPB. However, in some circumstances such collaboration is required and is the subject of a second paper in this series. The purpose of all the techniques used in PPB programmes is to better meet the needs of clients. Thus, breeding programmes can be differentiated by their extent of client-orientation removing the dichotomy involved with the term participatory. We discuss four techniques in the suite of techniques that have been employed by PPB: identifying the target market or clients; using germplasm that can best meet the needs of target clients; matching the environments of the target clients; and product testing in the target market with target clients. Most attention is paid to the last of these four that is often referred to as participatory varietal selection (PVS) and how it is done varies with circumstances. Rice varieties from a client-oriented breeding programme in Nepal were tested in mother and baby trials in Bangladesh. The rapid acceptance of these varieties by farmers illustrates the power of the participatory trials system and the success of a highly client-oriented breeding approach.
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Fraser-Arnott, Melissa. "Library orientation practices in special libraries". Reference Services Review 48, n.º 4 (6 de julio de 2020): 525–36. http://dx.doi.org/10.1108/rsr-03-2020-0017.

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Purpose The library orientation session is an important marketing tool because it offers the first opportunity for library staff to connect with new clients (Craft and Ballard-Thrower, 2011; Rhoades and Hartsell, 2008). This paper aims to explore library orientation practices in special libraries and information centers with the goal of surveying current practices and identifying guidance for successful orientation program design and delivery. Design/methodology/approach This study explored library orientation practices in special libraries and information services through an electronic survey. The survey questions were developed based on themes that emerged from case studies on library orientations from the academic library literature. These themes included reasons for library orientation program redesigns, the importance of partnerships in orientation design and delivery and the tools and techniques used in the delivery of orientation sessions. Findings The results revealed that library orientations are taking place in special libraries, but there is no consistent approach to library orientation delivery. Even within a single library, multiple approaches to library orientations are taken based on client availability, demand and information needs observations of library staff. Participants’ responses were analyzed to develop recommendations for special library orientations. These include developing partnerships (particularly with human resource departments), using technology strategically, considering the timing of orientations for new potential clients in relation to their start as new employees in the host organization, customizing library orientations based on client segment, engaging in ongoing outreach, and being flexible in design and delivery methods. Research limitations/implications This study represents a starting step in an exploration of library orientation practices in special libraries. The key limitation of this study was the low response rate leading to small sample size. A larger sample of special libraries would be needed to produce a quantitative analysis of the prevalence of practices with an acceptable degree of statistical significance. Alternately, smaller samples of special libraries organized by characteristics such as size or type (e.g. corporate libraries, law libraries and medical libraries) could be conducted to determine if distinctive trends exist within these special library types. Practical implications This study revealed information about key practices and challenges that can be used by special library practitioners seeking to implement or redesign a library orientation program in their library. Originality/value While academic and practitioner literature exists detailing library orientation activities in academic and school libraries, there are very few papers on special library orientations. This study fills a gap in the literature by investigating library orientation practices in special libraries and information centers.
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Tesis sobre el tema "Client orientation"

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Amara, Fadhel Elyssa. "Alignement stratégique entre orientation client et orientation technologique". Paris 9, 2006. https://portail.bu.dauphine.fr/fileviewer/index.php?doc=2006PA090073.

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Sather, Nels. "The Effects of a Pre-Therapy Client Orientation on Clients in Psychotherapy". DigitalCommons@USU, 1987. https://digitalcommons.usu.edu/etd/5970.

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The purpose of this research was to assess the effects of a pre-therapy client orientation on clients admitted to a mental health center. A secondary purpose was to develop an effective and brief audio-visual orientation that would positively influence clients in therapy. It was hypothesized that a pre-therapy orientation would significantly reduce client no shows and cancellations, increase client fee payment, increase client level of psychological functioning, and increase client satisfaction with mental health services. None of the four hypotheses was supported by the research. A questionnaire filled out by the therapists involved in the study, after the data were collected, revealed that all of the therapists oriented their clients to therapy to varying degrees. This may account, in part, for the lack of results. Implications for future research suggest investigation into the development and evaluation of training programs for individual therapists to orient their clients in the most systematic, optimal fashion. Research should also focus on the magnitude of change after a pre-therapy orientation and the development of instruments of sufficient sensitivity to detect that change.
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Worrall, Sam Duane. "THE DEVELOPMENT OF THE CLIENT TREATMENT ORIENTATION SCALE". CSUSB ScholarWorks, 2018. https://scholarworks.lib.csusb.edu/etd/684.

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According to the American Psychological Association (2006), three components should be equally considered in treatment decision-making: empirical research, clinical judgment, and the client’s values and preference. Swift, Callahan, and Vollmer (2011) defined client preferences as specific attributes that are desired in a therapeutic setting and are divided into three categories: role, therapist, and treatment-type. Currently, there is no treatment orientation scale that measures treatment type and magnitude of the relationship. For this initial phase of development, 5 treatment orientations are being used as the basis of the Client Treatment Orientation Scale (CTOS): psychodynamic, existential, cognitive-behavioral therapy, acceptance and commitment therapy, and multicultural. The purpose of this study is to begin development of a treatment orientation scale with 5-7 questions per subscale domain. A total sample of 651 participants completed the survey, was English speaking, and aged 18 or over, with the majority being male (n = 334, 51.3%). The mean age of participants was 31.91 (SD = 8.23), with an equal distribution of degree type (e.g. psychiatrist, clinical psychology, counseling psychology, and school psychology) with psychiatry the most endorsed at 26.6% (n = 173). Overall, results did not support the use of the CTOS in applied or research settings. Reliability analyses for the 5 subscales were: psychodynamic (α = .52), existential (α = .32), cognitive-behavioral therapy (α = .64), acceptance and commitment therapy (α = .46), and multicultural (α = .63). There were various limitations of the study, such as being self-report and the possibility of not being representative of the particular orientations being measured. Future research could re-examine items for latent variables or refine the current items for another factor analysis study.
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Hartman, Jennifer S. "ARE CLINICIANS BIASED? THE ROLE OF CLIENT VARIABLES IN CLINICIAN ASSESSMENT AND DIAGNOSIS OF DEPRESSIVE DISORDERS". University of Cincinnati / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=ucin998321388.

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Miller, Dina L. "The Effects of Gender and Client Sexual Orientation on Counselors’ Attitudes and Self-efficacy". Ohio University / OhioLINK, 2004. http://www.ohiolink.edu/etd/view.cgi?ohiou1103143834.

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Workman, William J. (William John). "Relationship of Sex Role Orientation to Preference for Type of Response in Counseling". Thesis, North Texas State University, 1985. https://digital.library.unt.edu/ark:/67531/metadc331111/.

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This study compared beginning and advanced counselor education students on self-reported sex-role orientation and preference for selected counseling responses. It was assumed that sex-role socialization leads to restrictive attitudes that make it difficult for students to acquire and use selected interpersonal counseling skills. It was anticipated that counselor education training programs would provide a means for students to overcome the limitations imposed by sex-role socialization practices. Subjects in this study were 87 counselor education graduate students, 34 advanced students enrolled in the final two courses required for the master's degree and 53 beginning students enrolled in the first course in the master's degree sequence. Based on scores obtained from the Bern Sex-Role Inventory, subjects were divided into three groups: (1) feminine, (2) androgynous, (3) masculine. The Response Alternatives Questionnaire was used to determine subjects' preference for counseling responses.
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Kivistö, K. (Kari). "A third generation object-oriented process model:roles and architectures in focus". Doctoral thesis, University of Oulu, 2000. http://urn.fi/urn:isbn:9514258371.

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Abstract This thesis examines and evaluates the Object-Oriented Client/Server (OOCS) model, a process model that can be used when IT organizations develop object-oriented client/server applications. In particular, it defines the roles in the development team and combines them into the process model. Furthermore, the model focuses on the client/server architecture, considering it explicitly. The model has been under construction for several years and it has been tested in a number of industrial projects. Feedback from practice has thus been an important source when the model has been evolving into its current form. Another source for evolution has been other process models and technical progress in this field. This thesis reveals the theoretical and practical aspects that have influenced the model's characteristics and developmnt. The object-oriented paradigm has been the driving force when creating the OOCS model. The first object-oriented development models were, however, both inadequate and contradictory to each other. The OOCS model utilizes the best practices from these early models. The model also defines artifacts to be delivered in each phase. The artifacts are synchronized with the Unified Modeling Language (UML), a new standard modeling notation. From the very beginning the OOCS model has included a strong client/server viewpoint, which is not stated so clearly in other object-oriented models. A three-tier division of the application (presentation, business logic, data management) can be found in each phase. This division has become crucial in recent years, when applications have been built on distributed architecture. The team-based roles included in the model are based on the work of a few other researchers, although this topic has not gained the importance it should have had. Namely, it is people that develop the application and their involvement in the process should be stated explicitly. The roles of the developers are closely connected to the OOCS process model via the concept of activities included in the model. The roles concentrate mainly on project members, but company-level aspects have also been considered. This thesis summarizes the work carried out in the last five years. It shows how the model has evolved in practice and how other models have contributed to it. The team-based OOCS model is in use in some IT organizations. The cases presented in this thesis illustrate how to adapt the model into specific organizational needs.
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Rife, Gary Logan. "THE INFLUENCE OF FEEDBACK ORIENTATION AND FEEDBACK ENVIRONMENT ON CLINICIAN PROCESSING OF FEEDBACK FROM CLIENT OUTCOME MEASURES". University of Akron / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=akron1477989509706831.

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Sowders, Sharon Ann. "Faith Matters: The Effects of Religious Orientation and Counseling Approach on Ratings of Counselor Effectiveness and Anticipated Client Satisfaction". University of Cincinnati / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=ucin992435023.

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Harbin, James Michael. "Countertransference reactions in a cross-racial dyad the role of therapist universal-diverse orientation and presentation of client strengths /". College Park, Md. : University of Maryland, 2004. http://hdl.handle.net/1903/1528.

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Thesis (M.A.) -- University of Maryland, College Park, 2004.
Thesis research directed by: Dept. of Psychology. Title from t.p. of PDF. Includes bibliographical references. Published by UMI Dissertation Services, Ann Arbor, Mich. Also available in paper.
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Libros sobre el tema "Client orientation"

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Wayner, Donna S. The hearing aid handbook--clinician's guide to client orientation. Washington, D.C: Gallaudet University Press, 1990.

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Waterstone, Aidan. Consumer orientation in the Eastern Health Board: Customer, client or compliant. Dublin: University College Dublin, 1994.

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Pagès, Max. L' orientation non directive en psychothérapie et en psychologie sociale. 3a ed. Paris: Dunod, 1986.

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Passingham, Carol Anne. The effects of orientation and experience on counsellors' intentions in initial meetings with clients. Birmingham: University of Birmingham, 1994.

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1944-2005, Wilson Jerry R., ed. 138 quick ideas to get more clients. New York: John Wiley, 1993.

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Mapping careers with LD and ADD clients: Guidebook and case studies. New York: Columbia University Press, 1999.

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Taylor, Jane. Can psychotherapy change clients' attributional orientation?: A study relating change in locus of control to a substancemisuse rehabilitation programme. Guildford: University of Surrey, 1994.

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Duplat, Claude-Annie. Analyser et maîtriser la situation financière de son entreprise: Intégrez les notions comptables pour déchiffrer les comptes de votre société, gestion quotidienne et orientations futures d'une TPE-PME, sachez vendre vos états comptables au fisc, aux banquiers, fournisseurs et clients--. Paris: Vuibert, 2004.

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M, Kostecki M., ed. Marketing strategies for services: Globalization, client-orientation, deregulation. Oxford [England]: Pergamon Press, 1994.

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Forchuk, Cheryl. THE ORIENTATION PHASE OF THE NURSE-CLIENT RELATIONSHIP: TESTING PEPLAU'S THEORY (CHRONIC MENTAL ILLNESS, NURSING THEORY). 1992.

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Capítulos de libros sobre el tema "Client orientation"

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Cooley, William W. y William E. Bickel. "Client Orientation". En Decision-Oriented Educational Research, 25–39. Dordrecht: Springer Netherlands, 1986. http://dx.doi.org/10.1007/978-94-009-4227-1_3.

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Forchuk, Cheryl. "The Orientation Phase of the Nurse–Client Relationship". En From Therapeutic Relationships to Transitional Care, 16–22. New York, NY : Routledge, 2021.: Routledge, 2021. http://dx.doi.org/10.4324/9781003000853-32.

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Hewiitt, Paul L. y Gordon L. Flett. "Perfectionism and goal orientation in impulsive and suicidal behavior." En The impulsive client: Theory, research, and treatment., 247–63. Washington: American Psychological Association, 1993. http://dx.doi.org/10.1037/10500-013.

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Yin, He-Feng, Xiao-Jun Wu y Xiao-Qi Sun. "Client Specific Image Gradient Orientation for Unimodal and Multimodal Face Representation". En Lecture Notes in Computer Science, 15–25. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-14899-1_2.

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Forchuk, Cheryl, Jan Westwell, Mary-Lou Martin, Wendy Azzopardi, Donna Kosterewa-Tolman y Margaret Hux. "Factors Influencing Movement of Chronic Psychiatric Patients from the Orientation to the Working Phase of the Nurse–Client Relationship on an Inpatient Unit". En From Therapeutic Relationships to Transitional Care, 30–36. New York, NY : Routledge, 2021.: Routledge, 2021. http://dx.doi.org/10.4324/9781003000853-64.

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Rose, Jared S. y Eric R. Baltrinic. "Counseling Clients Questioning Their Affectional Orientation". En Affimative Counseling With LGBTQI+ People, 227–40. Alexandria, VA: American Counseling Association, 2017. http://dx.doi.org/10.1002/9781119375517.ch16.

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Paul, Parrish L. "Affirmative counseling with sexual minority clients." En Handbook of sexual orientation and gender diversity in counseling and psychotherapy., 131–56. Washington: American Psychological Association, 2017. http://dx.doi.org/10.1037/15959-006.

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Singh, Anneliese A. y lore m. dickey. "Affirmative counseling with transgender and gender nonconforming clients." En Handbook of sexual orientation and gender diversity in counseling and psychotherapy., 157–82. Washington: American Psychological Association, 2017. http://dx.doi.org/10.1037/15959-007.

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Nedela, Mary R., M. Evan Thomas y Michelle M. Murray. "Circles of Outness: Systemic Exploration of Disclosure Decisions in Mixed-Orientation Relationships". En Homework Assignments and Handouts for LGBTQ+ Clients, 314–19. New York, NY : Routledge, 2021.: Routledge, 2020. http://dx.doi.org/10.4324/9781003088639-40.

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Brandon-Friedman, Richard A. y M. Killian Kinney. "Assisting Youth with Disclosing their Sexual Orientation and/or Gender Identity using an Ecomap". En Homework Assignments and Handouts for LGBTQ+ Clients, 30–39. New York, NY : Routledge, 2021.: Routledge, 2020. http://dx.doi.org/10.4324/9781003088639-5.

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Actas de conferencias sobre el tema "Client orientation"

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Orero-Blat, Maria, Virginia Simon-Moya, Helena Mogorron Guerrero, Dolores Botella Carrubi y Javier Sendra. "Client orientation in fashion e-commerce: a comparative study". En 2020 15th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 2020. http://dx.doi.org/10.23919/cisti49556.2020.9141057.

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Sergeevna, Valeeva Julia, Jaromir Veber y Galina Ostapenko. "Client Orientation of Consumers as a Factor of Value-Based Development of Retail Chains Services". En “New Silk Road: Business Cooperation and Prospective of Economic Development” (NSRBCPED 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.200324.159.

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Berga, Linda y Ivars Austers. "Non-Cognitive Predictors of Subjective Job Performance in a Sample of Managers, Client Support and Administrative Support Specialists". En 79th International Scientific Conference of University of Latvia. University of Latvia, 2021. http://dx.doi.org/10.22364/htqe.2021.07.

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The present study was designed to distinguish non-cognitive predictors of job performance for various job groups in order to develop a method for identification of the suitability of an employee for positions and career development in organizational settings. This study included personality traits, vocational interests, grit, growth mindset, resistance to change, goal orientation and self-efficacy as potential predictors of job performance from several individual characteristics related to training, learning and job performance found in the literature. The study sample included customer service specialists, support specialists and managers from five different companies in Latvia. The results show that grit, social, conventional, and enterprising interests are significant predictors of subjective job performance. Personality traits, self-efficacy, growth mindset, resistance to change and goal orientation did not predict job performance in this sample. The relationship between subjective job performance and personality traits for conscientiousness and neuroticism is weak. The results are partly in line with other studies. Possible explanations of results and future directions are offered.
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Hu, Xudong, Chuanyu Wu y Hong Yu. "Graphics Tablet Embed Java-Applet and Web-Based Tele-Calligraphy of Pneumatic Manipulator". En ASME 2003 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2003. http://dx.doi.org/10.1115/detc2003/cie-48261.

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Java becomes one of the most acceptable programming languages in the Intemet because of the characteristics of distribution, object-orientation, interpretation, and independence of computer platform. An application code programmed in Java can be downloaded and run in any client machine with Java VM through Internet. Most of internet-based application uses Java as the first choice of programming language. The Web-based Tele-calligraphy of pneumatic calligraphic manipulator described in here is one of these applications. In this article, authors will discuss the procedures of how to embed Unispen software package Wintab to Javaapplet using Java native interface (JNI). In the server machine, all communication functions between pneumatic servocontroller SPC-200 and computer had been compiled and linked to a dynamic loaded library in Ch language. Under the C/C++ superset interpreted language Ch, calligraphy handwrote by user in client machine will be formatted, sent, and calligraphed in a far located pneumatic robot manipulator through Internet.
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Rajagopalan, Sanjay, J. Miguel Pinilla, Paul Losleben, Qi Tian y Satyandra K. Gupta. "Integrated Design and Rapid Manufacturing Over the Internet". En ASME 1998 Design Engineering Technical Conferences. American Society of Mechanical Engineers, 1998. http://dx.doi.org/10.1115/detc98/cie-5519.

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Abstract An Internet-based infrastructure is being developed in order to provide designers with access to multiple layered-manufacturing services. The design domain being addressed is that of small mechanisms or electro-mechanical assemblies that would be used in robots or other mechatronic devices. The approach presented relies on the formalization of the data exchange interface between designers and manufacturers. The primary operatives in this system are Design Clients, Manufacturing Services and Process Brokers. The Design Client allows designers to submit completed designs for algorithmic decomposition, or alternately, to compose a design from primitives and library components that have been primed with some process-related information. During this early phase, the Manufacturing Service consists of a highly automated machine that can be used to build ceramic parts, and the associated software components for design decomposition, process planning and machine control. In later phases, multiple service providers will be made accessible. The Process Broker implements a number of supporting services including process selection and optimal part orientation. Future broker services will include manufacturability analysis, directory services and accreditation etc. Currently, this interface is being built and evaluated internally at Stanford and CMU. It will be made available for use by other selected universities in the near future.
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Khodko, S. Т. "PERMANENT RESIDENTS AS A GOAL OF CUSTOMER ORIENTATION IN THE TERRITORIAL MANAGEMENT". En Regional economy and territorial development. INSTITUTE OF PROBLEMS OF REGIONAL ECONOMICS OF THE RUSSIAN ACADEMY OF SCIENCES, 2021. http://dx.doi.org/10.52897/978-5-8088-1636-7-2021-15-1-157-163.

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The article covers a list of approaches to the state and municipal management as well as clarification of the territorial marketing states form the position of various consumers in the “permanent resident” target group: customers and clients. Customer-centric orientation approaches are presented.
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Omer, Mohammed, Tosin Odunlami y Carlos Iturrious. "Geomechanics in Partnership – A Holistic Approach to Solving Drilling Challenges". En SPE Annual Technical Conference and Exhibition. SPE, 2021. http://dx.doi.org/10.2118/206211-ms.

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Abstract With rising energy demand, operators in the Middle East are now focusing on developing unconventional resources. To optimize hydraulic fracture stimulation, most of these deep gas wells are required to be drilled laterally and in the direction of the minimum horizontal stress. However, this poses an increased risk of stuck pipe due to hole instability, differential sticking and skin damage due to high overbalance pressures, which makes drilling these wells challenging and costly. Another major challenge in the Middle East is lost circulation due to natural fractures in carbonate reservoirs. Lost circulation currently accounts for loss of approximately $850-900 million USD per year globally across the industry (Marinescu 2014). This paper presents a case study where a holistic approach; combining geomechanics and drilling technologies were employed to address the drilling challenges specific to unconventional and naturally fractured reservoirs. Ultimately, this approach helped the client to mitigate stuck pipe issues, while proposing a physics/engineering-basedmethodology to reduce losses by sealing fractures, hence providing a roadmap to optimized drilling and mitigation of hazards with associated Non-Productive Time (NPT). The paper demonstrates a holistic approach, combining wellbore stability analysis, managed pressure drilling (MPD) and proposes a novel physics/engineering-based methodology for addressing lost circulation challenges. A 1-D wellbore stability model is initially developed to determine the safe operating downhole pressure limits and to effectively assess the drilling risks associated with the planned wellbore orientation. By accurately determining the required bottomhole pressure to prevent wellbore stability problems, managed pressure drilling technology can be implemented to provide improved drilling hazard mitigation by enabling reduced overbalance pressures, constant bottomhole pressure, and faster reaction time by instantaneously adjusting downhole pressures. A bi-particulate bio-degradable system is used as a lost circulation material (LCM). The bigger size cylindrical particles flowing at a pre-defined rate will form a bridge or a plug across the fracture aperture, providing mechanical stability and the smaller spherical particles will seal the gaps in the bridge there by providing an effective sealing of the fracture opening. From experience, implementing these methodologies and technologies in isolation has not provided satisfactory results. This indicates that a partnership which leverages the strengths of the individual disciplines from the early planning stages is necessary to effectively address the drilling challenges posed by unconventional and naturally fractured reservoirs. For the case study highlighted in this paper, the well was drilled to TD in a timely manner, while maintaining the integrity of the hole, hence confirming the viability of this approach. In addition, the physics and engineering design workflow for bi-particulate bio-degradable LCM demonstrates how it can be effectively deployed to mitigate lost circulation without skin damage to the formation
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Todorović, Ivan, Stefan Komazec, Milan Jovanović y Ondrej Jaško. "Business Process Mapping and Analysis as a Base for Increasing Competitive Advantage through Improving System Efficiency and Customer Orientation: Case of Steel Production Industry". En Organizations at Innovation and Digital Transformation Roundabout. University of Maribor Press, 2020. http://dx.doi.org/10.18690/978-961-286-388-3.64.

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Processes are one of key elements of each organization, so their analysis and constant improvement is essential for developing and maintaining competitive advantage. Business process mapping represents the initial step in process optimization. Another important aspect of good market position and business success is customer satisfaction. Organizations that are customer-oriented have much higher chance for satisfying and retaining their customers. Steel production industry is specific for extremely large and expensive orders on one hand, and production limits in terms of dimensions and quality on the other hand. In this industry clients are expected to accept certain adoptions of their demands in cases of production to order, or to adapt to predefined portfolio in cases of production in advance. Production to order in steel industry is more difficult to organize and increases production costs, but this approach improves customer orientation and eliminates the risk of unsold goods. However, order optimization is the step that can endanger customer satisfaction within sales and negotiation process in such production. This paper will show how process mapping and analysis as a tool in organizational design can represent a base for process flow optimization that increases process efficiency but also improves customer orientation, leading to competitive advantage.
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M. Duggal, Sudesh. "Global Information Technology Management". En 2002 Informing Science + IT Education Conference. Informing Science Institute, 2002. http://dx.doi.org/10.28945/2470.

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Globalization is the perception of the world as one big market place. The notion of the boundariless world is expected to produce dramatic changes in key markets, major competitors, and Information Technology products. As a result, organizations are encouraged to rise above the national boundaries and change their orientation to global corporations. Further, the increased spending in Global Information Technology, which is anticipated to grow several folds within the next five years, is adding fuel to this shift. Events such as economic integration of Europe, merging of the companies across national borders, stock exchanges, outsourcing of Information Technology services to the third world countries, and the use of World Wide Web are forcing companies to re-evaluate their Global Information Technology management and to develop Global Information Strategy so as to get the most out of their business in the world economy. As the scope of Global Information Technology spans the global market, it is going to present mangers with a host of thorny issues. This paper suggests the key issues to be used as a guide for the Global Information Technology Managers to be successful in this fast changing technology oriented market, and also recommends Global Managers Evaluation Wheel which can be used for the appraisal of managers, subordinates, peer managers, on-site supervisors and clients working in the global Information Technology environment.
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Opdyke, KM, MG Pagaduan, K. Gates-Ferris, CA Ricci y M. Hurlbert. "P1-11-14: Gender and Sexual Orientation of Clients Who Were Linked to Breast Cancer Screening Services through Outreach and Education Supported by the Avon Breast Health Outreach Program." En Abstracts: Thirty-Fourth Annual CTRC‐AACR San Antonio Breast Cancer Symposium‐‐ Dec 6‐10, 2011; San Antonio, TX. American Association for Cancer Research, 2011. http://dx.doi.org/10.1158/0008-5472.sabcs11-p1-11-14.

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Informes sobre el tema "Client orientation"

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Philippines: Mobilize policy champion teams to foster utilization of management tools. Population Council, 2003. http://dx.doi.org/10.31899/rh2003.1010.

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In September 2000, the Population Council launched a nine-month project to test the effectiveness of teams of “policy champions” to increase the utilization of operations research (OR) findings in reproductive health (RH) policy and programs in the Philippines. The team members, chosen from government, nongovernment, academic, and media institutions, received three days of orientation to become policy champions. The strategy was built upon evidence that local decision-makers in decentralized health systems often have little knowledge of RH, and rarely use research findings in their decision-making. The effort focused on using a research-tested community-based monitoring and information system to help providers identify and respond to unmet need for family planning. As noted in this brief, the approach of involving teams of mobilized policy champions proved effective at influencing program managers to use a research-tested information system for identifying clients with unmet need for family planning. This approach was adopted by regional and national organizations, which plan to expand use of the management tool.
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