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1

Assudani, Rashmi H. "Dispersed knowledge work – implications for knowledge intensive firms." Journal of Knowledge Management 13, no. 6 (October 23, 2009): 521–32. http://dx.doi.org/10.1108/13673270910997169.

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Styhre, Alexander, and Pernilla Gluch. "Visual representations and knowledge‐intensive work." VINE 39, no. 2 (June 19, 2009): 108–24. http://dx.doi.org/10.1108/03055720910988832.

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Clegg, Chris W., Patrick E. Waterson, and Carolyn M. Axtell. "Software development: Knowledge-intensive work organizations." Behaviour & Information Technology 15, no. 4 (January 1996): 237–49. http://dx.doi.org/10.1080/014492996120166.

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Sari, Burak, Hermann Loeh, and Bernhard R. Katzy. "Emerging Collaboration Routines in Knowledge-Intensive Work Processes." International Journal of e-Collaboration 6, no. 1 (January 2010): 33–52. http://dx.doi.org/10.4018/jec.2010091103.

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This article aims to identify how knowledge workers develop their own collaboration strategies and techniques for getting their work done in complex, dynamic knowledge intensive work environments. Three case studies have been conducted to explore the nature of routines in different collaborative working settings as they provide sufficient detail to better understand the actual state and problems regarding collaborative work processes among knowledge workers. Evidences from these cases show that coordination and control of projects, tasks, information, and little support by collaboration tools
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Massaro, Sebastiano, and Simcha Jong. "MANAGING KNOWLEDGE-INTENSIVE WORK: A TRUST BASED MODEL." Academy of Management Proceedings 2011, no. 1 (January 2011): 1–6. http://dx.doi.org/10.5465/ambpp.2011.65869784.

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Papavassiliou, Giorgos, Spyridon Ntioudis, Andreas Abecker, and Gregoris Mentzas. "Supporting knowledge-intensive work in public administration processes." Knowledge and Process Management 10, no. 3 (2003): 164–74. http://dx.doi.org/10.1002/kpm.176.

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Jian, Guowei. "Identity and Technology: Organizational Control of Knowledge-Intensive Work." Qualitative Research Reports in Communication 9, no. 1 (October 20, 2008): 62–71. http://dx.doi.org/10.1080/17459430802400365.

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Richards, Gregory S., and Linda Duxbury. "Work-Group Knowledge Acquisition in Knowledge Intensive Public-Sector Organizations: An Exploratory Study." Journal of Public Administration Research and Theory 25, no. 4 (August 19, 2014): 1247–77. http://dx.doi.org/10.1093/jopart/muu034.

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van de Brake, Hendrik Johan, Frank Walter, Floor Rink, Peter Essens, and Gerben van der Vegt. "Multiple Team Membership and Individual Performance in Knowledge-Intensive Work." Academy of Management Proceedings 2016, no. 1 (January 2016): 10488. http://dx.doi.org/10.5465/ambpp.2016.10488abstract.

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Grandori, Anna. "Knowledge-Intensive Work And The (Re)emergence Of Democratic Governance." Academy of Management Perspectives 30, no. 2 (May 2016): 167–81. http://dx.doi.org/10.5465/amp.2015.0133.

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Lone, Jon Anders, Roald A. Bjørklund, Kaja B. Østerud, Line A. Anderssen, Thomas Hoff, and Cato A. Bjørkli. "Assessing knowledge-intensive work environment: General versus situation-specific instruments." European Journal of Work and Organizational Psychology 23, no. 3 (January 28, 2013): 469–82. http://dx.doi.org/10.1080/1359432x.2012.750449.

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Robertson, Maxine, Carsten Sørensen, and Jacky Swan. "Survival of the leanest: intensive knowledge work and groupware adaptation." Information Technology & People 14, no. 4 (December 2001): 334–52. http://dx.doi.org/10.1108/09593840110411149.

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Anya, Obinna, Hissam Tawfik, Atulya Nagar, and Saad Amin. "Context-aware decision support in knowledge-intensive collaborative e-Work." Procedia Computer Science 1, no. 1 (May 2010): 2281–90. http://dx.doi.org/10.1016/j.procs.2010.04.256.

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Bajzikova, Lubica, Helena Sajgalikova, Emil Wojcak, and Michaela Polakova. "Are Flexible Work Arrangements Attractive Enough for Knowledge-intensive Businesses?" Procedia - Social and Behavioral Sciences 99 (November 2013): 771–83. http://dx.doi.org/10.1016/j.sbspro.2013.10.549.

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Kehoe, Rebecca R., and Christopher J. Collins. "Human resource management and unit performance in knowledge-intensive work." Journal of Applied Psychology 102, no. 8 (August 2017): 1222–36. http://dx.doi.org/10.1037/apl0000216.

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Miles, Ian Douglas, Veronika Belousova, and Nikolay Chichkanov. "Knowledge intensive business services: innovation and occupations." foresight 21, no. 3 (May 30, 2019): 377–408. http://dx.doi.org/10.1108/fs-11-2018-0091.

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Purpose The literature on knowledge-intensive business services (KIBS) shows them to be major innovators; this is confirmed with recent data, which the authors use to examine the various types of innovation that KIBS undertake. The implications for employment and work in highly innovative industries are important topics for analysis, not least because we are in a period where dramatic claims are being made as to the implications of new technologies for professional occupations. Thus, this paper aims to address major debates and conclusions concerning innovation patterns in KIBS and the evolvin
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Valtakoski, Aku, and Katriina Järvi. "Productization of knowledge-intensive services." Journal of Service Management 27, no. 3 (June 20, 2016): 360–90. http://dx.doi.org/10.1108/josm-01-2015-0004.

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Purpose – The purpose of this paper is to study the antecedents of service innovation success in the knowledge-intensive business services context, especially why the participation of frontline employees and multiple organizational units is not enough for succeeding in knowledge-intensive service productization. Design/methodology/approach – A multiple-case study of two polar cases with longitudinal data, participant observation, and key personnel interviews. Findings – Case evidence indicates that frontline employee participation and cross-unit collaboration are not sufficient antecedents for
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Kulmala, Riikka, and Juha Kettunen. "Intellectual Property Protection in Small Knowledge Intensive Enterprises." International Journal of Cyber Warfare and Terrorism 3, no. 1 (January 2013): 29–45. http://dx.doi.org/10.4018/ijcwt.2013010103.

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Knowledge-based assets, intellectual property, and capital play a fundamental role in an enterprise’s competitiveness, especially in small knowledge intensive enterprises. Small knowledge intensive enterprises need to create new ways of operating in order to manage the intellectual and knowledge-based assets in their organizations more efficiently. Organizational knowledge and intellectual property can be protected, either formally via IPR, or informally via efficient knowledge management. Successful IP protection requires systematic intellectual property and knowledge management. Intellectual
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Kulmala, Riikka, and Juha Kettunen. "Intellectual Property Protection in Small Knowledge Intensive Enterprises." International Journal of Cyber Warfare and Terrorism 4, no. 4 (October 2014): 47–63. http://dx.doi.org/10.4018/ijcwt.2014100104.

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Knowledge-based assets, intellectual property, and capital play a fundamental role in an enterprise's competitiveness, especially in small knowledge intensive enterprises. Small knowledge intensive enterprises need to create new ways of operating in order to manage the intellectual and knowledge-based assets in their organizations more efficiently. Organizational knowledge and intellectual property can be protected, either formally via IPR, or informally via efficient knowledge management. Successful IP protection requires systematic intellectual property and knowledge management. Intellectual
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20

Cross, R., and J. N. Cummings. "TIE AND NETWORK CORRELATES OF INDIVIDUAL PERFORMANCE IN KNOWLEDGE-INTENSIVE WORK." Academy of Management Journal 47, no. 6 (December 1, 2004): 928–37. http://dx.doi.org/10.2307/20159632.

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Cross, Rob, and Jonathon N. Cummings. "Tie and Network Correlates of Individual Performance in Knowledge-Intensive Work." Academy of Management Journal 47, no. 6 (December 2004): 928–37. http://dx.doi.org/10.5465/20159632.

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Tapasco-Alzate, Omar Alberto, Jaime Alberto Giraldo-García, and David Osorio-García. "Work productivity management in knowledge-intensive service companies: considerations and challenges." Cuadernos de Administración 36, no. 66 (February 10, 2020): 64–77. http://dx.doi.org/10.25100/cdea.v36i66.8465.

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The purpose of this research is to inquire about the different considerations and perspectives that arise regarding the concept of productivity in the knowledge work context, as well as the main challenges that emerge in knowledge workers’ productivity management. A group of managers and workers from organizations in the knowledge-intensive services sector was interviewed. We resorted to content analysis to process the information, taking borrowing elements extracted from the systematic literature review for coding purposes. The perspectives among the interviewees regarding the concept of prod
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23

MATTARELLI, ELISA, and MARIA RITA TAGLIAVENTI. "ADJUSTING VIRTUAL WORK PRACTICES: A QUALITATIVE STUDY IN KNOWLEDGE INTENSIVE OFFSHORING." Academy of Management Proceedings 2008, no. 1 (August 2008): 1–6. http://dx.doi.org/10.5465/ambpp.2008.33622320.

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Salas-Vallina, Andrés, Joaquín Alegre, and Rafael Fernández Guerrero. "Happiness at work in knowledge-intensive contexts: Opening the research agenda." European Research on Management and Business Economics 24, no. 3 (September 2018): 149–59. http://dx.doi.org/10.1016/j.iedeen.2018.05.003.

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Cheng, Alice, Kenneth S. Law, and Melody J. Zhang. "To Impress or Improve? Role of Goal Orientations on Knowledge Sharing in Knowledge-Intensive Work." Academy of Management Proceedings 2014, no. 1 (January 2014): 14562. http://dx.doi.org/10.5465/ambpp.2014.14562abstract.

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Jia, Ronnie, Blaize Horner Reich, and Heather H. Jia. "Service climate in knowledge-intensive, internal service settings." International Journal of Quality and Service Sciences 8, no. 4 (November 21, 2016): 462–77. http://dx.doi.org/10.1108/ijqss-11-2015-0071.

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Purpose This study aims to extend service climate research from its existing focus on routine service for external clients into a knowledge-intensive, internal (KII) service setting. This extension was important because internal knowledge workers may operate from a monopolistic perspective and not view themselves as service providers because of the technical/professional nature of their work. Design/methodology/approach Two surveys were distributed in participating organizations. One survey, completed by employees in information technology (IT) service units, contains measures of service clima
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Stein-Parbury, Jane, and Joan Liaschenko. "Understanding Collaboration Between Nurses and Physicians as Knowledge at Work." American Journal of Critical Care 16, no. 5 (September 1, 2007): 470–77. http://dx.doi.org/10.4037/ajcc2007.16.5.470.

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Background Collaboration between nurses and physicians is linked to positive outcomes for patients, especially in the intensive care unit. However, effective collaboration poses challenges because of traditional barriers such as sex and class differences, hierarchical organizational structures in health-care, and physicians’ belief that they are the final arbiter of clinical decisions. Objective To further analyze the results of an investigation on how intensive care unit culture, expressed through everyday practices, affected the care of patients who became confused. Methods A model of the ty
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Yu, Yan, Jin-Xing Hao, Xiao-Ying Dong, and Mohamed Khalifa. "A multilevel model for effects of social capital and knowledge sharing in knowledge-intensive work teams." International Journal of Information Management 33, no. 5 (October 2013): 780–90. http://dx.doi.org/10.1016/j.ijinfomgt.2013.05.005.

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Ceci, Federica. "A Review of “Knowledge Work and Knowledge Intensive Firms” by Mats Alvesson, Oxford University Press, 2004." Journal of Management & Governance 9, no. 1 (January 2005): 101–5. http://dx.doi.org/10.1007/s10997-005-1568-9.

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Cao, Junjie, Zi Lin, Weiwei Sun, and Xiaojun Wan. "Comparing Knowledge-Intensive and Data-Intensive Models for English Resource Semantic Parsing." Computational Linguistics 47, no. 1 (March 2021): 43–68. http://dx.doi.org/10.1162/coli_a_00395.

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Abstract In this work, we present a phenomenon-oriented comparative analysis of the two dominant approaches in English Resource Semantic (ERS) parsing: classic, knowledge-intensive and neural, data-intensive models. To reflect state-of-the-art neural NLP technologies, a factorization-based parser is introduced that can produce Elementary Dependency Structures much more accurately than previous data-driven parsers. We conduct a suite of tests for different linguistic phenomena to analyze the grammatical competence of different parsers, where we show that, despite comparable performance overall,
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CROSS, ROB, and JONATHON N. CUMMINGS. "RELATIONAL AND STRUCTURAL NETWORK CORRELATES OF INDIVIDUAL PERFORMANCE IN KNOWLEDGE INTENSIVE WORK." Academy of Management Proceedings 2003, no. 1 (August 2003): F1—F6. http://dx.doi.org/10.5465/ambpp.2003.13792527.

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Suija-Markova, Inese, Liene Briede, Elīna Gaile-Sarkane, and Iveta Ozoliņa-Ozola. "Multitasking in Knowledge Intensive Business Services." Emerging Science Journal 4, no. 4 (August 1, 2020): 305–18. http://dx.doi.org/10.28991/esj-2020-01233.

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The objectives of this study were two-fold. First, to analyze multitasking activities in Knowledge Intensive Business Services (KIBS) and the employees’ perception of multitasking effects on individual and organizational performance. Second, to explore associations between the perception of multitasking and individual Time Management Orientation (TMO). The research study employed an online survey methodology. The questionnaire contained 56 questions organised in four groups. Methods of relationship analysis and regression analysis were applied to get answers to the research questions. The stud
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Bagchi, Mayukh. "A Large Scale, Knowledge Intensive Domain Development Methodology." KNOWLEDGE ORGANIZATION 48, no. 1 (2021): 8–23. http://dx.doi.org/10.5771/0943-7444-2021-1-8.

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Since time immemorial, organization and visualization has emerged as the pre-eminent natural combination through which abstract concepts in a domain can be understood, imbibed and communicated. In the present era of big data and information explosion, domains are becoming increasingly intricate and facetized, often leaving traditional approaches of know­ledge organization functionally inefficient in dynamically depicting intellectual landscapes. The paper attempts to present, ab initio, a step-by-step conceptual domain development methodology using know­ledge graphs, rooted in the rudiments of
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Reus, Taco H., and Yongmei Liu. "Rhyme and Reason: Emotional Capability and the Performance of Knowledge-Intensive Work Groups." Human Performance 17, no. 2 (April 2004): 245–66. http://dx.doi.org/10.1207/s15327043hup1702_6.

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Ojala, Satu, and Pasi Pyöriä. "Mobile knowledge workers and traditional mobile workers." Acta Sociologica 61, no. 4 (August 16, 2017): 402–18. http://dx.doi.org/10.1177/0001699317722593.

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This article contributes to the discussion on flexible working by assessing empirically the prevalence of mobile, multi-locational work in Europe (EU-28, Norway and Switzerland). Drawing on data from the Sixth European Working Conditions Survey, the prevalence of multi-locational work across Europe is examined in terms of the knowledge intensity of the work. Knowledge-intensive occupations are characterised by a high level of individual skills, typically acquired through tertiary-level education, and a high degree of autonomy combined with frequent use of ICT. According to the results, working
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Miles, Ian Douglas, Veronika Belousova, and Nikolay Chichkanov. "Knowledge intensive business services: ambiguities and continuities." foresight 20, no. 1 (March 12, 2018): 1–26. http://dx.doi.org/10.1108/fs-10-2017-0058.

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Purpose The substantial growth in literature on knowledge-intensive business services (KIBSs) has thrown light on their contributions to innovation and innovation systems. This paper is the first of a set that examines major debates and conclusions to have emerged from this growing body of evidence. Design/methodology/approach This is a review essay, which also presents relevant statistics. It addresses definitional issues and controversies, and sets out basic trends and characteristics of the KIBS industries. The focus is mainly on KIBS firms, though the production of similar services in othe
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Kirjavainen, Senni, Tua A. Björklund, Meri-Maaria Eloranta, and Miko Laakso. "The impact of leadership, management and power in an international knowledge-intensive organization." Cadernos EBAPE.BR 8, no. 2 (June 2010): 339–52. http://dx.doi.org/10.1590/s1679-39512010000200010.

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The shift to knowledge economies and the boom of knowledge-intensive organizations with their expert employees pose new challenges for leadership and management of development work. What is the appropriate amount and form of managerial control that is needed in knowledge-intensive development work? This paper focuses on illuminating the kind of leadership and management efforts that either support or hinder advancing development projects. The results highlight the paradoxical role of power and control, and reveal that employees need freedom and yet strong guidance and managerial commitment to
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Semenenko, A. I., N. A. Semenenko, D. V. Dmytriiev, and S. A. Lysenko. "The modern state of self-work of students of medical universities at learning of intensive therapy." Reports of Vinnytsia National Medical University 22, no. 1 (August 8, 2018): 208–11. http://dx.doi.org/10.31393/reports-vnmedical-2018-22(1)-40.

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The organization of active self-work while studying at the highest school can teach the future doctors and effectively to replenish their knowledge, to think actively and creatively, to constantly improve themselves, to demonstrate an innovative approach in solving urgent situations. Objective — to analyze the current state of self-work of students of medical universities in the study of intensive care. Discussion of the problem of self-work in the study of intensive care or other professional discipline, as a specific form of educational activity of medical students, is induced by adequate mo
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Vrbka, Jaromír, Zuzana Rowland, and Lukáš Frýd. "Work productivity in the sector of knowledge intensive services in relation to work productivity in the manufacturing industry." Trendy v podnikání 10, no. 4 (2021): 4–8. http://dx.doi.org/10.24132/jbt.2020.10.4.4_8.

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The manufacturing industry represents the most important part of gross output in the Czech Republic. In the long run, it is necessary for the Czech industry to be competitive. At the same time, it can be assumed that foreign pressure on the Czech manufacturing industry will at least partially transform into pressure on professional and scientific activities. Science and research thus play a key role. The aim of the article is to analyse the impact of work efficiency in the branch of professional, scientific, technical, administrative and support service activities (i.e. sections M and N of the
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Carmeli, Abraham, and David A. Waldman. "Leadership, behavioral context, and the performance of work groups in a knowledge-intensive setting." Journal of Technology Transfer 35, no. 4 (May 20, 2009): 384–400. http://dx.doi.org/10.1007/s10961-009-9125-3.

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Tomiyama, Tetsuo. "From general design theory to knowledge-intensive engineering." Artificial Intelligence for Engineering Design, Analysis and Manufacturing 8, no. 4 (1994): 319–33. http://dx.doi.org/10.1017/s0890060400000998.

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AbstractContributions of general design theory (GDT) proposed by Yoshikawa for the development of advanced CAD (computer-aided design) and for innovative design from the research results of a group at the University of Tokyo are illustrated. First, the GDT that formalizes design knowledge based on axiomatic set theory is reviewed. Second, this theoretical result is tested against experimental work on design processes. Although in principle the theoretical results agree with the experimental findings, some problems can be pointed out. From these problems a new design process model, called the r
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Pekkala, Kaisa. "Managing the communicative organization: a qualitative analysis of knowledge-intensive companies." Corporate Communications: An International Journal 25, no. 3 (July 9, 2020): 551–71. http://dx.doi.org/10.1108/ccij-02-2020-0040.

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PurposeThe purpose of this paper is to explore how employees' work-related communication is managed in knowledge-intensive organizations.Design/methodology/approachThe study was conducted by applying an exploratory, qualitative approach. The data were collected from six knowledge-intensive organizations operating in the professional service sector in Finland, and the data set used included altogether 23 interviews.FindingsThe interviews confirmed that employees' work-related communication on social media is regarded as an increasingly important area, and that it has required companies to estab
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Karagouni, Glykeria. "Production technologies and low-technology knowledge-intensive venturing." EuroMed Journal of Business 13, no. 1 (May 8, 2018): 75–85. http://dx.doi.org/10.1108/emjb-11-2016-0033.

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Purpose The purpose of this paper is to explore how low-technology corporate ventures use knowledge from multiple and often trans-sectoral fields to intensively create and deploy innovative production technologies in order to sustain significant competitive advantages. Design/methodology/approach The paper primarily draws evidence from an exploratory case study of a low-tech private enterprise operating in the wood processing industry in Greece. Findings Low-technology firms appear to invest mainly in process innovation and therefore production technologies, in order to secure a position withi
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Hydle, Katja Maria, and Nick Hopwood. "Practices and knowing in transnational knowledge-intensive service provision." Human Relations 72, no. 12 (January 10, 2019): 1948–72. http://dx.doi.org/10.1177/0018726718815555.

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How do professionals at different locations within a firm collaborate to provide services across borders? This article addresses how knowledge-intensive service provisions are coordinated across borders, time zones and expertise. Empirical material from two engineering firms providing services to a global customer base are analysed, comprising over 100 interviews and over 20 days of observation. Concepts from practice theory are used, locating questions of knowledge in the realm of practical action. Findings describe how transnational services are enacted through prefigured and emergent practi
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Mellner, Christin, Gunnar Aronsson, and Göran Kecklund. "Boundary Management Preferences, Boundary Control, and Work-Life Balance among Full-Time Employed Professionals in Knowledge-Intensive, Flexible Work." Nordic Journal of Working Life Studies 4, no. 4 (January 1, 2015): 7. http://dx.doi.org/10.19154/njwls.v4i4.4705.

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Profound changes are taking place within working life, where established boundaries between work and personal life are challenged by increased global competition, ever-faster changing markets, and rapid development of boundary transcending information and communication technologies (ICT). The aim of this study was to investigate boundary management preferences in terms of keeping work and personal life domains separated or integrated, that is, segmenting or blending of domains, the perception of being in control of one´s preferred boundaries, and work-life balance among employees at a Swedish
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Kaempf, Tobias. "Lean and White-Collar Work: Towards New Forms of Industrialisation of Knowledge Work and Office Jobs?" tripleC: Communication, Capitalism & Critique. Open Access Journal for a Global Sustainable Information Society 16, no. 2 (November 8, 2018): 901–18. http://dx.doi.org/10.31269/triplec.v16i2.1048.

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After revolutionising manufacturing in the 1980s, the ideas of lean production are becoming increasingly significant for today’s white-collar work. Drawing on extensive empirical fieldwork, this article shows the fundamental changes in knowledge and office work as a result of new lean concepts. Two case studies are compared: the implementation of lean in the administration of a traditional industrial company and the reorganisation of software development by combining lean with Agile methods in a leading IT company. Lean is becoming a pioneer for new forms of industrialisation of white-collar w
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Makani, Joyline. "Revisiting Knowledge Management Systems: Exploring Factors Influencing the Choices of Knowledge Management Systems in Knowledge-Intensive Organisations." Journal of Information & Knowledge Management 11, no. 04 (December 2012): 1250024. http://dx.doi.org/10.1142/s0219649212500244.

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Limited research attention has been directed toward exploring ways in which organisations' understanding of their activities and the contexts in which their workers work influence the organisations' choice, design, and implementation of knowledge management systems (KMS). In particular, little research and insights exist to guide the successful development and implementation of KMS in knowledge-intensive organisations (KIOs). This oversight is somewhat surprising given that knowledge is a key asset in KIOs and one might therefore expect the design of systems that are used to manage knowledge o
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van de Brake, Hendrik J., Frank Walter, Floor A. Rink, Peter J. M. D. Essens, and Gerben S. van der Vegt. "The dynamic relationship between multiple team membership and individual job performance in knowledge-intensive work." Journal of Organizational Behavior 39, no. 9 (January 16, 2018): 1219–31. http://dx.doi.org/10.1002/job.2260.

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Marin, Alejandra, Jason Cordier, and Tahir Hameed. "Reconciling ambiguity with interaction: implementing formal knowledge strategies in a knowledge-intensive organization." Journal of Knowledge Management 20, no. 5 (September 12, 2016): 959–79. http://dx.doi.org/10.1108/jkm-11-2015-0438.

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Purpose The purpose of this paper is to look at the actions autonomous knowledge workers perform to implement formalized knowledge strategies as part of an accreditation. Design/methodology/approach Using a strategy-as-practice framework, this paper follows a qualitative approach to study the implementation of a standard in a business school. The data collection was carried out over a 14-month period, with access to interviews, observations, meetings minutes and other institutional information. Findings Even though faculty members received similar information, the standard was implemented in d
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Cronqvist, Agneta, Töres Theorell, Tom Burns, and Kim Lützén. "Caring About - Caring For: moral obligations and work responsibilities in intensive care nursing." Nursing Ethics 11, no. 1 (January 2004): 63–76. http://dx.doi.org/10.1191/0969733004ne667oa.

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The aim of this study was to analyse experiences of moral concerns in intensive care nursing. The theoretical perspective of the study is based on relational ethics, also referred to as ethics of care. The participants were 36 intensive care nurses from 10 general, neonatal and thoracic intensive care units. The structural characteristics of the units were similar: a high working pace, advanced technology, budget restrictions, recent reorganization, and shortage of experienced nurses. The data consisted of the participants’ examples of ethical situations they had experienced in their intensive
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