Rozprawy doktorskie: „Libraries (College University)”

7

Nyantakyi-Baah, Lydia. "User perception of academic library service quality and value: the case of the Ghana Institute of Journalism and Ashesi University College libraries." Master's thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/23392.

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This study explored the users' perception of the service quality and value of the libraries of the Ghana Institute of Journalism (GIJ) and Ashesi University College (AUC). Concepts like value, impact, quality, academic library service quality formed the conceptual framework of the study. The study is a comparative case study that solicited information from the perspectives of students, faculty and library staff. Open and closeended questions were adopted to gather data from 185 and 147 third year students of GIJ and AUC respectively. All library staff and 15 faculty staff each from the two institutions were interviewed to augment the responses from the students. Statistical Package for Social Science was used to analyse the closed-ended questions and descriptive statistics such as frequencies and percentages were used to present the data analysis. Data from the interviews and open-ended questions were analysed qualitatively. Findings from the study showed that the libraries were used more frequently by students than by faculty staff. The perceptions of the quality of library staff services were found to be satisfactory in both libraries. The library environment and information resources were considered adequate by AUC library users, whereas they were considered as inadequate and poor at GIJ. In all, it was found that the quality of services and the value users derived from AUC exceeds that at GIJ. The most valued aspects of the libraries were the library collections, and the friendliness and willingness of library staff to assist users. It was also found that users derived a number of benefits from using the libraries, but the libraries had no specific guidelines for measuring their value. In the past, value had been determined by the use of the library resources and success stories of users. The study considered the nature of library value and made recommendations for improving library services.

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8

Hoag, Beth A. Hoag. "Opposites or Perfect Partners: Student Affairs and Libraries in Collaboration to Advance Student Learning." Bowling Green State University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1463069534.

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Johannesson, Krister. "I främsta rummet : planerandet av en högskolebiblioteksbyggnad med studenters arbete i fokus." Doctoral thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-3529.

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The purpose of the thesis is to investigate planning processes for academic library buildings and the outcomes of such processes. This is accomplished through a case study utilising discourse analysis. The main question is: How is a vision of an academic library implemented in and through a building? The case study is retrospective and focused on the building of a newlibrary at Kalmar University, Sweden, at the end of the 1990s. During this period, technological and educational developments and general societal change transformed the context of library planning and made way for renegotiations of the librarian profession.A critical realist approach characterises the study of visions, processes and the analysis of the various functions of the building. Results reveal the proactive nature of the activities of thelibrary director in Kalmar. Early in the process he formulated a vision in which he presents the library as an information resource, a meeting place between different user groups and a workplace intended to promote learning and knowledge. From a professional point of view, the vision implied a dehierarchisation of relations both within the library staff and between library staff and visitors. The vision was based on an interpretation of Swedish national educational policy, and architecturally manifested by an ambition to reduce the physical and psychologicalboundaries between library staff and visitors. The early formulation of the visiontogether with the clients’ use of architectural expertise facilitated the choice of architects.However during the process a need arose to anchor the decision in the library field. Efforts were made to address library expertise and to collect user comments from a broader academic field. Discourses concerning the university library as a workplace and a meeting place wereespecially evident in the strategies of the leading agents. The discourses uncovered in the study correspond to more general discourses which became prominent in society and higher education during the period in question. The library itself has met growing appreciation by users both from within and outside the university.The proactive leadership demonstrated by the library director in Kalmar was based on hegemony rather than coercion. This corresponds to contemporary tendencies. Hegemonic consent may persist even after changes in leadership. In Kalmar however, architectural solutions with insufficient support from the library staff have been reconstructed after changes in leadership.Future research on architectural planning processes may pay further attention to different discursive resources, social fields and the positions within them. Akademisk avhandling som med tillstånd av samhällsvetenskapliga fakulteten vid Göteborgs universitet för vinnande av doktorsexamen framläggs till offentlig granskning klockan 13.15 fredagen den 4 december 2009 i sal D207, Högskolan i Borås, Allégatan 1

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10

Griffin, Shauna A. "An Analysis of Research Guides at UNC-Chapel Hill." Thesis, School of Information and Library Science, 2005. http://hdl.handle.net/1901/211.

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This paper addresses inconsistencies in the research guides created by University Librarians at the University of North Carolina at Chapel Hill. Based on an analysis of descriptive data collected from a sample of guides, as well as search log data collected in the Fall 2004 academic term, it identifies elements that lack consistency, and gives an overview of guide content and format.

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11

Rodriguez, M. "Knowledge Discovery in a Review of Monograph Acquisitions at an Academic Health Sciences Library." Thesis, School of Information and Library Science, 2008. http://hdl.handle.net/1901/528.

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This study evaluates monograph acquisition decisions at an academic health sciences library using circulation and acquisitions data. The goal was to provide insight regarding how to allocate library funds to support research and education in disciplines of interest to the library user base. Data analysis revealed that allocations in 13 subject areas should be reviewed as the cost of circulation was greater than the average cost of circulation of the sample and the average cost of monographs was higher in these subject areas than the average cost of monographs in the sample. In contrast, 13 subjects returned cost of circulation rates lower than the average cost of circulation of the sample. These subjects merit stable budget allocation or increased allocation depending upon collection needs. Overall, this study found that this library is allocating a majority of resources to subjects with above average rates of use.

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12

Granja, Elza Correa. "Contribuições ao estudo da leitura entre estudantes universitários: análise empírica da leitura e do uso de bibliotecas entre os alunos do curso de graduação do Instituto de Psicologia da Universidade de São Paulo." Universidade de São Paulo, 1985. http://www.teses.usp.br/teses/disponiveis/47/47134/tde-10022011-162910/.

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Análise da leitura dos alunos de graduação- do Curso de Psicologia da Universidadee de São Paulo. O aluno/leitor constitui o objeto central da análise que tem como pano de fundo diversos contextos sociais e culturais dos quais participa. A leitura é abordada de forma abrangente, buscando-se, basicamente, as variáveis interrelaciona das em três momentos que se mostram significativos na vida do estudante universitário enquanto leitor: a leitura na sua prática acadêmica, a leitura no lazer e, por fim, os possíveis reflexos de tais experiências no uso da biblioteca do Instituto de Psicologia. A pesquisa abrange a população total de estudantes que freqüentaram aquele curso no segundo semestre de 1984. Utiliza como instrumento de coleta de dados questionário semi-estrututado, pré-codificado e apresenta análise descritiva dos dados, com base nas distribuições de freqüencia das variáveis consideradas, utilizando o pacotte estatístico BMOP. Aponta, entre outras, as seguintes características para a população analisada: a) tempo disponível para estudo e leitura individual de 11 horas semanais; b) comportamento, em relação à bibliografia recomendada para os cursos, dependente de algumas variáveis; c) leitura mais freqüente de material bibliográfico complementar a partir do 3º ano do curso; d) preferência, no lazer, pela leitura da prosa de ficção, de revistas noticiosas e de divulgação científica; e) prática freqüente da leitura no núcleo familiar em estreita relação com outras variáveis, entre outras, o nível de escolaridade dos pais; f) freqüencia de mais de uma vez por semana à biblioteca da instituição com demanda concentrada em material bibliográfico para os cursos, especialmente em português; g) utilização crescente da biblioteca da instituição à medida que avançam nas etapas do curso; h) atribuição de bom nível para o atendimento oferecido pe Ia biblioteca da instituição. O estudo procura ainda identificar o perfil do estudante de Psicologia e suas expectativas de atuação profissional e desenvolvimento cultural. A análise das diversas variáveis permite constatar que o es tudante focalizado na pesquisa mostra-se bastante influenciado por fatores psícossociais que determinam a maior ou menor presença da leitura nos vários contextos de que participam, suas preferências no lazer e o uso que faz de bibliotecas. An analysis of Reading among undergraduate students of Psychology at the University of são Paulo. The student/reader constitutes the central object of the analysis which has at its base several social and cultural aspects the student has experienced during his 1ifetime. Reading is approached taking into consideration, basically, the varied interrelationship in three different moments which shows significantly in the life of the university student as a reader: academicreading, leisure reading and, finally, possible reflexes of these experiences in the use of the 1ibrary of the Institute of Psychology as well as other libraries. The research covers the total student population attending that course in the second semester of 1984 and uses a semistructured, pre-coded questionnaire as a data collecting means including a descriptive analysis of this same data based on the distribution of frequency of the variables taking into consideration applying statistical package BMDP. The fol1owing main characteristics surface as pertinent to this student population: a) e1even weekly hours dedicated to individual study and reading; b) attitude in relation to the courses recommended bibliography depending on some variables; c) more frequent reading of complementing bibliographical material from third grade onwards; d) preference, as far as leisure reading is concerned, for fiction, news and scientific pub1ications; e) frequent practi-ce of reading at home strictly related to others variables, such as parent\'s level of education; f) more than once a week attendance to the institution\'s library with great demand of bibliographical material related to the various courses, particularly in the portuguese language; g) crescent use of the institution\'s library as they advance in their courses; h) good appreciation given by the students referring\' to the services rendered by the institution\'s library. This study also tries to identify the psychology student\'s profile and their expectations as to professional life and cultural development.Analysis of the variables allows to state that the student in view is very much influenced by psyco-social factors that determine their greater or lesser use of reding in their various activities, their leisure reading preferences and the use they make of libraries in general.

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13

McCraw, Jenny. "Stories of the American South: A Usability Study of Learning Objects." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/396.

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This study presents the results of a usability test of reusable learning objects currently in development in the Instructional Services Department of the UNC-Chapel Hill University Library. The learning objects are Web-based learning modules that are part of a new project, Stories of the American South, and they aim to make digital primary source material more accessible by breaking it into manageable units and providing contextual information. Seven undergraduate students viewed three prototypes, each focused on a unique theme related to the history of the American South. The results suggested that the learning objects are generally usable in design and function, and participants’ responses to design and content were positive. Several changes are suggested to optimize the usability of the learning object prototypes, and further usability testing with other audiences is recommended.

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14

Silva, Angela Maria Moreira. "BIBLIOTECAS UNIVERSITÁRIAS FEDERAIS DA AMAZÔNIA: desbravando fronteiras, administrando improvisos." Universidade Federal do Maranhão, 2009. http://tedebc.ufma.br:8080/jspui/handle/tede/832.

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Made available in DSpace on 2016-08-18T18:55:11Z (GMT). No. of bitstreams: 1 ANGELA MARIA MOREIRA SILVA.pdf: 838660 bytes, checksum: ee3455e72cd1d305c56db764816b3ae6 (MD5) Previous issue date: 2009-04-16 Coordenação de Aperfeiçoamento de Pessoal de Nível Superior This is a research into the History of Federal University Libraries of Northern Region, which empirical field was the Libraries of the States of Acre, Amapá, Rondônia and Roraima. The interlude considered on this research comprehends the period between 1970 and 2000, having as context the whole predominant aspects that have influenced universities and their Brazilian university libraries, between the military dictatorship and Fernando Henrique Cardoso government. The research aims to understand which factors have influenced the construction and the performance of Federal university libraries in Amazonia during their history; in which way the public measures have influenced their performance and whether the employee´s mentality and way of acting have conditioned the performance of those libraries. In the attempt of answering those questions, the research is anchored in Pierre Bourdieu' s methodological and theoretical concepts, mainly his perception of objective relations into the social spaces (field); notion of internalized social structures (habitus); and his concepts of capital. Besides the studied bibliography, it was used the technique of oral testimonials with the research agents, who were the auxiliaries, directors and librarians that have worked in the investigated libraries. After the analysis of the bibliographic data and the concept's operationalization, the study concludes that government policies have had a great impact over the studied libraries. It has also been inferred, however, that the performance of their employees, mainly the librarians, was determinant to the structuration of the precarious conditions in which those libraries are found. Investiga a trajetória das bibliotecas universitárias federais da Região Norte, cujo campo empírico foi as bibliotecas dos estados do Acre, Amapá, Rondônia e Roraima. O recorte temporal abrange o período de 1970 a 2002, tendo como pano de fundo os aspectos conjunturais predominantes que influenciaram as universidades federais e suas bibliotecas, entre os governos do regime militar e o fim do governo de Fernando Henrique Cardoso. A pesquisa busca entender quais os fatores que influenciaram a construção e a atuação das bibliotecas universitárias federais da Amazônia durante a sua história; em que medida as políticas públicas têm influenciado essa atuação e se a mentalidade e as práticas dos funcionários condicionaram o desempenho dessas bibliotecas. Na tentativa de responder esses questionamentos, utiliza os pressupostos teórico-metodológicos de Pierre Bourdieu, principalmente a sua percepção das relações objetivas nos espaços sociais (campo); a noção de estruturas sociais interiorizadas (habitus); e seus conceitos de capital. Além da bibliografia estudada, usou-se a técnica dos depoimentos orais entre os sujeitos da pesquisa, que foram os auxiliares, dirigentes e bibliotecários que atuaram nas bibliotecas investigadas. Com os dados bibliográficos analisados e a operacionalização dos conceitos, o estudo mostra que as políticas públicas tiveram grande impacto sobre as bibliotecas estudadas. Contudo, inferiu-se ainda, que a atuação dos seus funcionários, principalmente, dos bibliotecários, também foram determinantes para a estruturação das condições precárias em que essas bibliotecas se encontraram.

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15

Davids, Marion. "Evaluating an information literacy intervention for first year engineering students at the Cape Peninsula University of Technology." Thesis, University of the Western Cape, 2009. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7041_1297853081.

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The aim of the research project is to investigate the effectiveness of an information literacy intervention for first year engineering students at the Cape Peninsula University of Technology. Information literacy has been identified as a necessary outcome of tertiary education. It refers to the life-long learning competencies of finding and using information in order to solve problems, to make decisions and to create new knowledge. Information literacy education has evolved from earlier forms of library user education, such as bibliographic instruction, and is central to the mission of academic libraries. However, librarians responsible for information literacy programmes seldom evaluate the effectiveness of their interventions. In today&rsquo s climate of accountability and outcomes-based education, it is necessary to provide evidence of the benefits of the user education that libraries provide. The researcher uses the American College and Research Library (ACRL) Information Literacy Competency Standards for Higher Education, which are internationally recognized and widely used by South African academic librarians, as a benchmark to evaluate an intervention for a group of first year students enrolled for a mechanical engineering course. The intervention consists of two workshops which aim to teach the students to find information relevant to their essays via the university&rsquo s OPAC, various engineering databases and to teach them how to reference and cite their sources in their essays. The research methodology assessed students&rsquo information literacy before and after the two workshops with the use of a questionnaire consisting of a set of questions based on some of the ACRL standards. The questionnaire also gathered data on students&rsquo prior experience of libraries, reading and computers, which might impact on their information literacy...

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16

Mayberry, Alberta Gale Johnson. "Effects of a Selective Dissemination of Information Service on the Environmental Scanning Process of an Academic Institution." Thesis, University of North Texas, 1991. https://digital.library.unt.edu/ark:/67531/metadc332548/.

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A case study was conducted to document the changes in the attitudes of academic administrators at Langston University with regards to the use of various types of information sources for strategic planning. Environmental scanning of external factors was accomplished for six months by the use of a selective dissemination of information (SDI) service. Pre- and post-assessments of the perceived reliance on, satisfaction with and adequacy of personal and library-type information sources were conducted. Findings indicated the continued reliance on personal sources. No statistically significant changes were found in perceived adequacy levels in the use of library-type materials. The overall satisfaction level for the use of library-type information sources and retrieval methods showed a significant increase. Further study is recommended that will utilize additional information technology and other academic institutions.

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17

Oakshott, Stephen Craig School of Information Library &amp Archives Studies UNSW. "The Association of Libarians in colleges of advanced education and the committee of Australian university librarians: The evolution of two higher education library groups, 1958-1997." Awarded by:University of New South Wales. School of Information, Library and Archives Studies, 1998. http://handle.unsw.edu.au/1959.4/18238.

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This thesis examines the history of Commonwealth Government higher education policy in Australia between 1958 and 1997 and its impact on the development of two groups of academic librarians: the Association of Librarians in Colleges in Advanced Education (ALCAE) and the Committee of Australian University Librarians (CAUL). Although university librarians had met occasionally since the late 1920s, it was only in 1965 that a more formal organisation, known as CAUL, was established to facilitate the exchange of ideas and information. ALCAE was set up in 1969 and played an important role helping develop a special concept of library service peculiar to the newly formed College of Advanced Education (CAE) sector. As well as examining the impact of Commonwealth Government higher education policy on ALCAE and CAUL, the thesis also explores the influence of other factors on these two groups, including the range of personalities that comprised them, and their relationship with their parent institutions and with other professional groups and organisations. The study focuses on how higher education policy and these other external and internal factors shaped the functions, aspirations, and internal dynamics of these two groups and how this resulted in each group evolving differently. The author argues that, because of the greater attention given to the special educational role of libraries in the CAE curriculum, the group of college librarians had the opportunity to participate in, and have some influence on, Commonwealth Government statutory bodies responsible for the coordination of policy and the distribution of funding for the CAE sector. The link between ALCAE and formal policy-making processes resulted in a more dynamic group than CAUL, with the university librarians being discouraged by their Vice-Chancellors from having contact with university funding bodies because of the desire of the universities to maintain a greater level of control over their affairs and resist interference from government. The circumstances of each group underwent a reversal over time as ALCAE's effectiveness began to diminish as a result of changes to the CAE sector and as member interest was transferred to other groups and organisations. Conversely, CAUL gradually became a more active group during the 1980s and early 1990s as a result of changes to higher education, the efforts of some university librarians, and changes in membership. This study is based principally on primary source material, with the story of ALCAE and CAUL being told through the use of a combination of original documentation (including minutes of meetings and correspondence) and interviews with members of each group and other key figures.

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18

Sidler, Elizabeth D. "Ideal Learning Spaces: the Student Perspective." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc801917/.

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Classrooms, libraries, student unions, and university campuses shape students’ learning experiences. These physical learning spaces set the stage for college student engagement and academic performance. Most of the research about the role of physical spaces in learning lacks the student perspective. The goal of this study was to offer a student-centered vision of ideal learning spaces. Students are the learners for whom learning spaces are designed, and this thesis examines the way students of one summer class at Oklahoma Baptist University conceptualized and interacted with their learning spaces. Data collection included surveys of the students, a focus group with members of the class, participant observation in the classroom, and interviews with students and the professor. Students viewed physical spaces as the backdrop for human action and chose spaces that supported their learning styles and goals. Students described supportive spaces as warm, purposefully crafted spaces, and full of other people who were seriously pursuing the same goals. This thesis explores the ways students conceptualized and interacted with learning spaces as a network of support for their learning and provides recommendations for the design of learning spaces that facilitate this support.

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19

McSwiney, Carolyn M(Carolyn Mary) 1942. "Internationalisation of the university implications for the academic library." Monash University, School of Information Management and Systems, 2001. http://arrow.monash.edu.au/hdl/1959.1/9301.

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20

Miolo, Laure. "Le fonds scientifique d'un collège de théologie : le cas de la bibliothèque de sorbonne 1257-1500." Thesis, Lyon, 2017. http://www.theses.fr/2017LYSE2116.

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Fondé en 1257 à Paris par Robert de Sorbon, le collège de Sorbonne constitue le premier modèle de collège séculier. L’institution devait fournir un soutien pour les pauvres étudiants en théologie. Dès ses premières années, la communauté bénéficia des libéralités de nombreux bienfaiteurs, dont le roi Louis IX. Grâce aux dons et aux legs, le collège ne tarda pas à accueillir une importante bibliothèque, qui deviendra l’une des plus riches d’Europe au début du XIVe siècle. Le rayonnement de cette bibliothèque fut considérable, ouverte au reste de l’université, elle reflétait l’ensemble du savoir médiéval. Cette thèse s’intéresse à la collection scientifique du collège de Sorbonne, plus spécifiquement aux disciplines mathématiques (quadrivium). Les sciences quadriviales sont peu documentées en ce qui concerne l’université de Paris, et la bibliothèque de Sorbonne, par son riche corpus de livres mathématiques, constitue un exemple sans précédent dans le milieu universitaire, et contraste avec le silence des statuts universitaires. Les catalogues du XIVe siècle des deux dépôts du collège —Parva libraria et Libraria communis —permettent de reconstituer l’origine d’une collection majoritairement fondée sur des bibliothèques privées attestant des intérêts de leurs anciens possesseurs. L’étude de l’évolution du quadrivium permet dans un premier temps de saisir la portée d’une telle bibliothèque, et son statutau sein d’une discipline renouvelée par les traductions arabo-latines et gréco-latines. Le collège fut certainement l’un des vecteursde l’assimilation de ces œuvres nouvellement traduiteset des adaptations. La reconstitution de la collection réside sur les manuscrits subsistants et les identifications des œuvres. Elle met en valeur les bibliothèques privées de Richard de Fournival, chancelier d’Amiens († 1260), et du magnus astronomus de Sorbonne, Pierre de Limoges (†1306), qui une fois intégrées au collège, ont composé la majeure partie de la collection dédiée aux mathématiques. La question d’unenseignement se pose alors, mais aucun document n’en atteste. C’est là qu’entre en jeu l’étude des usages des manuscrits par les lecteurs, par le biais de leurs annotations. Une étude de cas de Jean des Murs, calculatorparisien du XIVe siècle, et promoteur des tables alphonsines dans les années 1320, permet d’analyser la réception que connue cette collection scientifique. Dans une perspective comparatiste, la bibliothèque du collège de Sorbonne est mise en parallèle avec un foyer de mathématiciens oxoniens du XIVe siècle: Merton College, Oxford. L’étude des sources de la bibliothèque de Merton permettra de souligner les aspects originaux ou traditionnels de la collection quadriviale de Sorbonne. Au XVe siècle, alors que l’université de Paris connaît un déclin certain, en grande partie due à la guerre civile, la maison de Sorbonne sut tirer partie de l’effondrement du collège de Navarre, et accueillir en son sein des lecteurs versés dans les sciences. L’analyse des emprunts des sociétaires et extraneioffrel’ultime représentation de l’usage fait de cette collection The College of Sorbonne was founded in Paris in 1257 by Robert de Sorbon. It is established as the first secular College within the university. This foundation provided a support to poor masters of arts attending the theological curriculum. In the early years, the community benefited from benefactors’ liberalities, such as the king of France, Louis IX. Thanks to donations and bequeaths, the College benefited from an important library, one of the richest in Europe in the 14th century. The intellectual influence of this library was significant, reflecting the whole medieval knowedge. This thesis focuses on the scientific collection of theCollège de Sorbonne, more precisely the mathematical sciences (quadrivium). The status of quadrivial sciences is poorly documented for the medieval university of Paris. The library of Sorbonne, with this rich scientific corpus, constitutes a resounding example and contrasts with the silent statutes. Medieval library catalogues of the 14th century, describing both the chained and the loan collections, allow the reconstitution of the origins of this scientific collection. This collection testifies of donators’ own interests in the field of science. In the first instance, the evolution of quadrivium points out the influence of such a library, and its status in the field of a discipline renewed by the Arabic and Greek translations. The College of Sorbonne was likely an important vector in the assimilation of translated works and adaptations. The reconstitution of the scientific collection is based on extant manuscripts and treatise identifications. This highlights the private libraries of individuals, such as Richard de Fournival, chancelor of Amiens (†1260), or Pierre de Limoges, magnus astronomus of Sorbonne (†1306). These libraries constitutes the main part of the quadrivial collection. The question of a teaching must be raised, however sources remain silent about it. The study of manuscript uses by readers based on a careful analysis of their annotations could fill the gap. A casestudy of Jean des Murs’ annotations demonstrates one face of the reception of the collection, by one of the promotors of the Alphonsine astronomy in the 1220’s. Furthermore, in this thesis, the College of Sorbonne will be compared to another mathematicians house: Merton College, in Oxford. The analyses of the list of books from Merton College in parallel with the College of Sorbonne must underline the original aspects and similarities of each institution in the field of Science. Eventually, in the 15th century, whilst the university of Paris is declining, especially because of the civil was, the house of Sorbonne benefited from the College of Navarre collapse. Indeed, the Sorbonne wellcomed more external readers interested in the scientific works. The analysis of these loans agreed to fellows of Sorbonne or foreigners is the ultimate representation of the uses of this collection

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21

Santos, Fábio Jesus dos. "Competências em informação dos estudantes de graduação da Universidade Estadual de Feira de Santana: a contribuição da biblioteca universitária." Instituto de Ciência da Informação da Universidade Federal da Bahia, 2015. http://repositorio.ufba.br/ri/handle/ri/20971.

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Submitted by Valdinei Souza (neisouza@hotmail.com) on 2016-10-27T21:15:40Z No. of bitstreams: 1 Fábio Jesus - Dissertação.pdf: 1540551 bytes, checksum: 81fee1b7c98dfaea6ceb2d17411819f5 (MD5) Approved for entry into archive by Urania Araujo (urania@ufba.br) on 2016-11-21T21:28:22Z (GMT) No. of bitstreams: 1 Fábio Jesus - Dissertação.pdf: 1540551 bytes, checksum: 81fee1b7c98dfaea6ceb2d17411819f5 (MD5) Made available in DSpace on 2016-11-21T21:28:22Z (GMT). No. of bitstreams: 1 Fábio Jesus - Dissertação.pdf: 1540551 bytes, checksum: 81fee1b7c98dfaea6ceb2d17411819f5 (MD5) A atuação do bibliotecário, no fomento das competências em informação dos estudantes universitários, se constitui como ponto de partida para essa investigação. Procura-se compreender de que maneira ocorre a contribuição e atuação do bibliotecário no desenvolvimento da competência em informação dos estudantes de graduação da Universidade Estadual de Feira de Santana - UEFS, ambiente empírico do estudo. Assim, o objetivo é avaliar a contribuição e atuação do bibliotecário de referência no desenvolvimento das competências em informação dos estudantes de graduação, observando as práticas realizadas por esses bibliotecários e que podem propiciar o desenvolvimento da competência em informação, as barreiras que implicam nesse desenvolvimento e as competências em informação demonstradas pelos estudantes de graduação durante a sua formação acadêmica. A pesquisa caracteriza-se como descritiva, adotando o estudo de caso como método, a partir de abordagens qualitativa e quantitativa e tendo como sujeitos de investigação os bibliotecários e estudantes de graduação da UEFS. A amostra é composta pelos bibliotecários que atuam na referência da biblioteca universitária ou ministram os treinamentos de usuários, totalizando 7 (sete) sujeitos; e 120 (cento e vinte) bolsistas de iniciação científica ativos no ano de 2014. O instrumento de coleta de dados para as duas amostras é a aplicação de questionários. Os resultados apontam que as ações empreendidas pelos bibliotecários não desenvolvem por completo as competências em informação dos discentes. O treinamento de usuários oferecido destaca-se ao estimular no graduando a busca e localização da informação através dos catálogos online e bases de dados, caracterizando uma formação instrumental. Entretanto, competências para reconhecimento das necessidades de informação, avaliação e uso da informação não aparecem entre os objetivos descritos pelos bibliotecários para o treinamento, e não são apontadas como competências promovidas na biblioteca universitária da UEFS. Os estudantes autoavaliam que a competência mais desenvolvida é a busca da informação, mesma habilidade fomentada pelos bibliotecários. Todavia, eles demonstram capacidades para avaliação e uso da informação, já que na condição de bolsistas necessitam dessas habilidades na produção científica, sendo estimulados a desenvolverem essas competências nesse âmbito. A universidade é o ambiente onde os estudantes necessitam de informações para os seus estudos e pesquisas. Deste modo, esperase que eles demonstrem competências apuradas para localização, acesso e uso das informações. A biblioteca universitária é o lócus para fomentar essas competências, já que dispõe das fontes de informação para dar suporte aos cursos. Conclui-se que a biblioteca universitária precisa reavaliar as suas ações na perspectiva de planejar atividades sistematizadas e direcionadas para promover de maneira plena o desenvolvimento das competências em informação nos estudantes de graduação. Assim, é importante que exista uma integração entre dirigentes, professores e bibliotecários, no planejamento de ações que promovam essas competências no ambiente universitário. ABSTRACT The role of the librarian in the development of information skills of college students is constituted as the starting point for this research. We wanted to understand how is the contribution and role of the librarian in the development of information literacy of undergraduate students from the State University of Feira de Santana - UEFS empirical study environment. Thus, the objective is to evaluate the contribution and role of the reference librarian in the development of information skills of undergraduate students, observing the practices carried out by these librarians and can promote the development of information literacy, the barriers that imply that development and the information skills demonstrated by undergraduate students during their academic training. The research is characterized as descriptive, adopting the case study method as from qualitative and quantitative approaches and with the research subject librarians and graduate students of UEFS. The sample is composed of librarians who work in the university library reference or teach the training of users, totaling seven (7) subjects; and 120 (one hundred and twenty) active undergraduate research fellows in 2014. The data collection instrument for the two samples is the use of questionnaires. The results indicate that the actions undertaken by librarians don’t develop completely the information skills of students. User training offered stands out by stimulating the graduating search and location information through online catalogs and databases, featuring an instrumental training. However, skills for recognition of information needs, evaluation and use of information don’t appear among the objectives described by librarians for training, and aren’t identified as skills promoted in the university library UEFS. Students assess the most developed competence is the search for information, same ability fostered by librarians. However, they demonstrate skills for evaluation and use of information, as the stock market condition need these skills in scientific production being encouraged to develop these skills in this area. The university is the environment where students need of informations for their studies and researches. Therefore, it is expected that they demonstrate skills determined to locate, access, and use of information. The university library is the locus to foster these skills, since it has the sources of information to support courses. the university library We conclude that needs to reassess its actions with a view to plan systematic and targeted activities to promote fully in the development of information skills in undergraduate students. So, it is important to have an integration between leaders, teachers and librarians in planning actions to promote these skills in college.

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Larsson, Jonas. "Forskningsframställning och forskningsförbindelse i Biblioteksbladet 2001–2011 : En kritisk diskursanalys." Thesis, Uppsala universitet, Institutionen för ABM, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-183361.

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In this two years master’s thesis I examine the library’s representation of research and its influence upon the relationship between the library practice and the research practice. I also intend to find out what controls the representation and if it is possible to see changes in the representation over time. My source material has been texts published in the Swedish library journal – and social domain – Biblioteksbladet during the last decennium (2001–2011). The method I have used is Norman Fairclough’s critical discourse analysis (CDA) with its three-dimensional, analytical frame-work that focuses on the text, the discursive practice and the social practice. On the level of the social practice I also have included Antonio Gramsci’s theory of hegemony. The results show that the research-image is mainly influenced by pragmatism and marketization and that these two discourses are reflected in the library’s relationship to the research community. An increase in the speech about research may also be noted. At the same time, a similar speech about education and life-long learning is prominent. The explanation I suggest is the hegemonization or naturalization of the ideology of human capital, which is shaping all of the educational institutions. It is principally in this ideological context, and on the basis of real economic demands, the representation of research and the research-connection must be seen.

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BENEDETTI, MARTA. "I classici attraverso l'Atlantico: la ricezione dei Padri Fondatori e Thomas Jefferson." Doctoral thesis, Università Cattolica del Sacro Cuore, 2016. http://hdl.handle.net/10280/10784.

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La tesi si occupa di verificare l’influenza che i classici greci e latini hanno esercitato su i padri fondatori americani e più in particolare su Thomas Jefferson. La prima sezione tratteggia il contesto universitario e lo studio delle lingue classiche tra seicento e settecento, comprendendo non solo le università inglesi (Oxford e Cambridge) e scozzesi, ma anche i nuovi college nati nelle colonie americane. Tale analisi dei modelli e delle pratiche educative ha permesso, in effetti, di comprendere meglio l’influenza dei classici sui rivoluzionari americani. Nello specifico viene scandagliata a fondo l’educazione ricevuta da Jefferson. Tra i numerosi spunti di studio aperti da codesto argomento, il lavoro si concentra sulle modalità con cui i classici gli furono insegnati, sul suo Commonplace Book (una raccolta di brani tratti in parte da autori antichi letti in giovinezza) e su documentazione epistolare. Quest’ultima è oggetto particolare di studio, allo scopo di scoprire quali opere antiche Jefferson, in età adulta e durante la vecchiaia, lesse e apprezzò. Essendo un collezionista di libri, comprò moltissimi testi classici come dimostrano alcuni suoi manoscritti. Nonostante manchino dati precisi a riguardo, risulta inoltre che Jefferson, benché facesse largo uso di traduzioni, preferiva leggere in originale e che probabilmente abbia letto la maggior parte di questi libri durante il ritiro dalla vita politica. La seconda parte della tesi si concentra, invece, a indagare quanto la sua educazione classica abbia contributo alla formazione della sua personalità e delle sue idee, nonché alla forma stessa del suo pensiero in merito ad alcune tematiche. Lo studio è di conseguenza dedicato all’esperienza umana di Jefferson, in particolare alla sua riflessione sulla morte e sull’eternità, temi fortemente legati alla sua ricezione di idee epicuree e stoiche. Epicureismo e Stoicismo rappresentano, in definitiva, i due sistemi filosofici antichi che hanno maggiormente influenzato la sua personalità e il suo pensiero. The aim of the present work is to evaluate the impact of the ancient classics on the American Founding Fathers, with a particular focus on Thomas Jefferson. The first section gives a wide portrait of the academic context in which the Founders were educated, comprising not only of Oxford, Cambridge, and the Scottish universities, but also the colonial colleges. The evaluation of the educational practices in use at the time makes it possible to understand better the classical impact on revolutionary Americans. In particular, this analysis studies in depth Jefferson's education. Of the many possible perspectives and approaches to this topic, the present work focuses on the way ancient classics were taught to him, his Commonplace Book, which reports part of the ancient classics he read during his youth, and his correspondence. The latter has been studied especially to understand which other ancient writers he read, valued, and esteemed in his adulthood and old age. As book collector, Jefferson bought an incredible number of ancient classics, as attested by a few manuscripts of his book lists. Despite the dearth of sure evidence, it is very likely that he read the ancient works largely during his retirement. He loved reading them in the original, though he made great use of translations. The second part of this work is dedicated to investigating how Jefferson's classical education contributed to the building of his personality and ideas, as well as how he elaborated specific classical themes in his own life. The study is thus focused on Jefferson's personal human experience, specifically on his reflection on human mortality and the afterlife. These themes, indeed, are strictly linked to his reception of Epicurean and Stoic tenets, the two ancient philosophical systems which had the greatest and most profound impact on Jefferson's personality and thought.

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BENEDETTI, MARTA. "I classici attraverso l'Atlantico: la ricezione dei Padri Fondatori e Thomas Jefferson." Doctoral thesis, Università Cattolica del Sacro Cuore, 2016. http://hdl.handle.net/10280/10784.

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La tesi si occupa di verificare l’influenza che i classici greci e latini hanno esercitato su i padri fondatori americani e più in particolare su Thomas Jefferson. La prima sezione tratteggia il contesto universitario e lo studio delle lingue classiche tra seicento e settecento, comprendendo non solo le università inglesi (Oxford e Cambridge) e scozzesi, ma anche i nuovi college nati nelle colonie americane. Tale analisi dei modelli e delle pratiche educative ha permesso, in effetti, di comprendere meglio l’influenza dei classici sui rivoluzionari americani. Nello specifico viene scandagliata a fondo l’educazione ricevuta da Jefferson. Tra i numerosi spunti di studio aperti da codesto argomento, il lavoro si concentra sulle modalità con cui i classici gli furono insegnati, sul suo Commonplace Book (una raccolta di brani tratti in parte da autori antichi letti in giovinezza) e su documentazione epistolare. Quest’ultima è oggetto particolare di studio, allo scopo di scoprire quali opere antiche Jefferson, in età adulta e durante la vecchiaia, lesse e apprezzò. Essendo un collezionista di libri, comprò moltissimi testi classici come dimostrano alcuni suoi manoscritti. Nonostante manchino dati precisi a riguardo, risulta inoltre che Jefferson, benché facesse largo uso di traduzioni, preferiva leggere in originale e che probabilmente abbia letto la maggior parte di questi libri durante il ritiro dalla vita politica. La seconda parte della tesi si concentra, invece, a indagare quanto la sua educazione classica abbia contributo alla formazione della sua personalità e delle sue idee, nonché alla forma stessa del suo pensiero in merito ad alcune tematiche. Lo studio è di conseguenza dedicato all’esperienza umana di Jefferson, in particolare alla sua riflessione sulla morte e sull’eternità, temi fortemente legati alla sua ricezione di idee epicuree e stoiche. Epicureismo e Stoicismo rappresentano, in definitiva, i due sistemi filosofici antichi che hanno maggiormente influenzato la sua personalità e il suo pensiero. The aim of the present work is to evaluate the impact of the ancient classics on the American Founding Fathers, with a particular focus on Thomas Jefferson. The first section gives a wide portrait of the academic context in which the Founders were educated, comprising not only of Oxford, Cambridge, and the Scottish universities, but also the colonial colleges. The evaluation of the educational practices in use at the time makes it possible to understand better the classical impact on revolutionary Americans. In particular, this analysis studies in depth Jefferson's education. Of the many possible perspectives and approaches to this topic, the present work focuses on the way ancient classics were taught to him, his Commonplace Book, which reports part of the ancient classics he read during his youth, and his correspondence. The latter has been studied especially to understand which other ancient writers he read, valued, and esteemed in his adulthood and old age. As book collector, Jefferson bought an incredible number of ancient classics, as attested by a few manuscripts of his book lists. Despite the dearth of sure evidence, it is very likely that he read the ancient works largely during his retirement. He loved reading them in the original, though he made great use of translations. The second part of this work is dedicated to investigating how Jefferson's classical education contributed to the building of his personality and ideas, as well as how he elaborated specific classical themes in his own life. The study is thus focused on Jefferson's personal human experience, specifically on his reflection on human mortality and the afterlife. These themes, indeed, are strictly linked to his reception of Epicurean and Stoic tenets, the two ancient philosophical systems which had the greatest and most profound impact on Jefferson's personality and thought.

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Wrice, Sheldon B. "Faculty perceptions of two urban university libraries the University of Akron and Georgia State University /." 1995. http://catalog.hathitrust.org/api/volumes/oclc/34309630.html.

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Simba, Cornelius Asyikiliwe. "User perceptions of the quality of service at Iringa University College Library, Tumaini University, Tanzania." Thesis, 2006. http://hdl.handle.net/10413/4703.

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The study is based on the premise that the culture of library assessment from the users' perspective is of vital importance to determine what users' needs are and whether these needs are being met. Consequently, identifying the strengths and weaknesses of the existing library services and using the assessment results can improve service delivery. The study examined the quality of service at Iringa University College Library (IUCo) from the users' perceptions. The users' expectations and perceptions of service quality were investigated to determine the gap that existed between the two; and to determine the extent to which the library met users' expectations or not. A sample of 294 undergraduate students, all 31 postgraduate students, and 50 academic staff were surveyed. The adapted LibQUAL+T questionnaire was self-administered for data gathering from these respondents. A total of 213 (72.4%) undergraduate students, 20 (64.5%) postgraduate students, and 31 (68%) academic staff responded. The results were analysed using SPSS to determine the frequency of responses. The results are displayed in the form of charts and tables. The insights gained from this study indicate that there is a gap between user's expectations and perceptions of service quality at IUCo Library. The magnitude of the gap varies depending on individual services. The results show that the most problematic services for users are: electronic journals, photocopying, interlibrary loan, electronic databases, a quiet library environment, and the library webpage. The results show also that there are variations within difference groups of users regarding the expectations and perceptions of service quality. The academic staff have higher expectations and lower perceptions compared to the postgraduate and undergraduate students. Recommendations to improve service quality at the IUCo Library and the introduction of new services pertinent to current needs of users are given. Thesis (M.I.S.)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

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Huang, chao-lan, and 黃超蘭. "The survey research of reserve service in college and university libraries in Taiwan." Thesis, 1999. http://ndltd.ncl.edu.tw/handle/43654274517082989861.

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碩士 國立政治大學 圖書資訊研究所 87 Reserve services have existed in libraries for many years. They provide special access to a limited number of materials. Photocopied articles , library books and non-library items such as instructor-owned book are often placed on reserve to support class assignments or supplemental course reading. This thesis describes the current status of the reserve service in the college and university libraries in Taiwan based on responses to questionnaires sent to the directors of such libraries. The survey was conducted in March 1999. The questionnaires were sent to ninety-six college and university libraries , and ninety-one institutions participated. The questionnaire had six main components : (1)librarian opinion about reserve service, (2)whether the library provide reserve service, (3)management of reserve collection, (4)copyright protective policy, (5)automation, and (6)difficulties.

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Moly. "ROLE OF COLLEGE LIBRARIES IN CAREER GUIDANCE A Study of Government and Autonomous Colleges Affiliated to Andhra University." Thesis, 2012. http://hdl.handle.net/10150/209315.

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Libraries can play a much important role in imparting career guidance. In formal education, library is described as ‘heart of education’. The library system in higher education is committed to provide independent learning environment to student. From the book houses the libraries have gone to an individual residence to share the shelves of knowledge. Therefore, it can be inferred that the success of career guidance in educational institutions depends upon the efficient library system. Therefore the system of education has to take care of strengthening the library system and thus disseminate career information. Librarians with their abilities in knowledge organization and dissemination skills can play a profound and enduring role in encouraging and assisting young people to follow their hearts and to pursue their dreams. In developing countries like India college librarians can play a major role in the career development of the youth who comes to the library for guidance and support in their study and to prepare for their future career opportunities.

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Hung, Shin-Jou, and 洪新柔. "The Demand for Developmental Bibliotherapeutic Service in University Libraries: A Study of College Students in National Taiwan University." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/92523881433508513371.

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碩士 國立臺灣大學 圖書資訊學研究所 97 This study has the following aims: (1) exploring undergraduates’ psychological needs and emotional problems, (2) exploring the kind of emotional healing books that college students usually read and the emotional healing effectiveness of these books, (3) realizing the difficulties faced by college students in the process of looking for such emotional healing books in the university library, and (4) exploring the developmental bibliotherapeutic service needs of undergraduates at National Taiwan University. An intensive interview was conducted to investigate undergraduates’ needs for bibliotherapeutic service. The research target comprised twenty undergraduates from National Taiwan University who are deeply involved in reading emotional healing books. The conclusions acquired from this study can be summarized as follows. First, the psychological needs and emotional problems faced by undergraduates are usually related to schoolwork. Second, there are three kinds of “emotional healing” books that undergraduates usually read—fiction, non-fiction, and self-help books. Fiction and self-help books can be further divided according to their themes. Moreover, undergraduates prefer the books containing pictorial representations under non-fiction emotional healing books. Third, the emotional healing effectiveness of these books differs because of two factor: the undergraduates’ perspnal factors and the material factors. Fourth, “bookshelf-browsing” is the main manner in which undergraduates find the desired emotional healing books, and “it costs us time to wait for the requested books” is their main problem while seeking these books in the university library. When undergraduates are unable to find their desired books, they tend to borrow from their friends or borrow books having similar themes. Lastly, they prefer the “Reading Bibliotherapeutic Services”, which include “the provision of the emotional healing annotated bibliography or book list,” “the setting up of the bibliotherapeutic service section,” “the setting up of a display of the emotional healing books,” and “the provision of an e-paper or other information on these books.” Furthermore, undergraduates consider promotion of the bibliotherapeutic services is important. Thus, the library should work in cooperation with other departments on campus or other social institutions, and the service provider must consider the cost and human resources required in the library. At the same time, librarians must be careful when they have to indirectly introduce undergraduates to psychology professionals. On the other hand, undergraduates believe that the librarian who serves for the purpose of bibliotherapy should be empathetic and should connect the “right book” with the “right person”; they also responded that librarians should possess good communication skills. According to the above conclusions, the following suggestions were proposed to university libraries: (1) setting up a bibliotherapeutic service section, (2) creating an annotated bibliography and book list of emotional healing books, (3) organizing an exhibition for emotional healing books, (4) establishing a bibliotherapeutic service blog or web site, (5) training the librarians for future bibliotherapeutic services, and (6) cooperating with other departments within and outside campus for providing effective bibliotherapeutic services

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Hoskins, Ruth Geraldine Melonie. "Information and communication technology (ICT) knowledge and skills of subject librarians at the university libraries of KwaZulu-Natal." Thesis, 2002. http://hdl.handle.net/10413/3313.

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The study is based on the assumption that there is an underutilisation of ICT resources in the university libraries of KwaZulu-Natal amongst subject librarians due to a lack of appropriate ICT knowledge and skills. The subject librarian's role has changed rapidly in recent years, in response to new forms of information and new methods of teaching and learning. Therefore, for subject librarians to perform their roles effectively and efficiently in such a demanding electronic environment they will need the necessary ICT knowledge and skills, that is, they will have to be computer literate. Also, the explosion of electronic information requires subject librarians to continuously update their knowledge and skills. A study population consisting of 43 subject librarians, in the university libraries of the Universities of Durban-Westville, Natal (Durban and Pietermaritzburg), and Zululand were surveyed by means of a mailed questionnaire to establish in what ways the subject librarians were using ICT, what the level of lCT knowledge and skill was amongst the subject librarians, what the ICT education and staff training and development needs were amongst the subject librarians and what problems the subject librarians faced in the use of ICT. A total of 3l subject librarians (representing 72.1 %) responded. Results were analysed in terms of frequency of responses. Results are graphically displayed in the form of pie charts and tables. Interpretation of the results reveals a low level of lCT knowledge and skill amongst subject librarians and a general lack of formal training for ICT amongst the subject librarians. Problems experienced by subject librarians were the result of a lack of ICT knowledge and skills and training. Recommendations for lCT education and staff training and development are made in light of the results of the survey and the literature review. Thesis (M.I.S)-University of Natal, Pietermaritzburg, 2002.

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Otiango, Mildred Khayoko. "The changing roles of academic librarians at the University of Nairobi and its contituent college libraries in the information age." Diss., 2016. http://hdl.handle.net/10500/21790.

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Today, librarians are confronted with new roles during the execution of their work. The emerging roles require practical and technical skills, professional competencies and ability to perform and to constantly be in touch with those emerging technologies to stay afloat. The purpose of this research was to investigate the changing roles of academic librarians at the University of Nairobi (UoN) and its constituent college libraries in the current information age so that challenges can be established and measures put in place to overcome them. The current study employed both qualitative and quantitative approaches. The study was descriptive in nature and a survey research method was adopted. Purposive sampling was used to select respondents from each of the 13 libraries. Data was collected using a questionnaire and an interview schedule. A population of 70 respondents was to be surveyed but only 54 of them responded to the questionnaire. Quantitative data was descriptively analysed using the Statistical Package for Social Sciences (SPSS) while qualitative data was analysed using content analysis. The study revealed that the role of librarians at the UoN has not necessarily changed in terms of duties, responsibilities, functions and processes, but what has changed is the intensity and manner of conducting the role. The main challenge remains that of re-training of staff in the use of Information Communication Technologies (ICTs). Therefore the study recommended training of staff in the use of ICTs, acquiring powerful servers to increase bandwidth connectivity and allocating more funds towards various activities. The study recommends that a similar research be replicated using different groups of librarians, for example those who started working when the services were already automated to find out whether they are also as challenged as their counterparts. A further research should also be carried out to investigate current jobs that exist elsewhere in the profession, such as knowledge management, ICT management in libraries, research data management and data curation. Information Science M.A. (Information Science)

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Zhang, Xiaolin. "Information-seeking patterns and behaviors of selected undergraduate students in a Chinese university." 1992. http://books.google.com/books?id=TzHhAAAAMAAJ.

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黃俐璇. "A study on Electronic books subscription decision making factor of University and College Libraries in Taiwan." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/y4gm23.

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碩士 國立臺灣師範大學 圖書資訊學研究所在職進修碩士班 97 The purpose of research are generalize the electronic books subscription decision-making factor of university and college libraries. The object of study are seven directors of library. For the more, by questionnaire investigation and interview method to know the importance of electronic books subscription decision-making factor of university and college libraries. In addition to, collect input data, using SMART-ROC method to estimate the relative weights of decision elements. The findings discovered that, in the subscription decision-making appraisal construction surface, accounts for the weight by the contract authority (40.83 %) high, next is the content (24.17%), the manufacturer supports (15.83 %), the price appraisal (10.28 %), the use technology (6.11 %), as well as the function of use (2.78 %). The appraisal criteria may take time the university and collage libraries electronic books subscription decision-making consideration basis.

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Hing-Ming, Shih, and 施宏明. "The Change of Scholarly Journal Subscription Model in Taiwan University and College Libraries – A Case Study of National Taiwan Normal University." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/rpep8a.

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碩士 國立臺灣師範大學 社會教育學系在職進修碩士班 96 Nowadays, the use of scholarly electronic journals is becoming the trend against print journals in academic institutions. However the situation between libraries and journal prices is like Sisyphus and the huge boulder he rolled. Traditionally, libraries will cancel journal titles, but now they can choose to subscribe electronic journals instead of print journals. But not all faculties agreed this change, some elder faculties prefer print journals because of failing eyesight, and the preservation of e-journals is another question. Therefore, in this research, there were 21 chairmen whose departments subscribed Elsevier journals been interviewed to see if they can accept this change and agree to let library to handle their budget in journal subscription. Conclusions as below: 1.The price between print and e-journal are close, 2.Different publishers had different pricing model, 3.Publishers authorized the third party to preserve their journal archives, 4.The mergence between publishers is becoming popular, and the journal prices are not easy to level down, 5.After transferring from print to e-journals, there are expenditures differs from print collections, 6.Libraries can provide actively services, 7.Libraries can provide and marshal TOC to faculties, 8.Library have to draw a complete proposal of distributing budget, 9.Departments prefer to control the budget themselves, 10.Chairmen prefer “print” journals. 11.The increasing usage rate of e-resources will change Chairmen’s attitude finally. Suggestions of this study are: 1.Performing a survey to faculty and students, 2.Seeking more support from chairmen with a complete proposal, 3.Interviewing more journal selection committee in each departments, 4.After changing the subscription model, library have to collect the related numbers and do benefit-cost analysis for reference, 5.Using the Freedom of Government Information Act to apply the information for research to national academic institutions.

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Ouda, Penina Atieno. "Customer care in public university libraries in Kenya : case study of the Moi University Library." Diss., 2015. http://hdl.handle.net/10500/18891.

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Text in English The main aim of the study was to investigate the state of customer care in Public University libraries in Kenya: case study of Moi University Library. Specifically the study was set to determine the composition of customers served and extent to which their information needs were being met. It was also set out to Identify and evaluate the quality and relevance of information services/products provided. Consequently, the study was undertaken to establish if there is a customer care structure and policy in place and also to explore the customer care practices. Lastly, to determine the challenges that were encountered in the process of offering customer care program. The mixed method research was used. Data was collected in two phases, questionnaires and interview survey methods were used to collect both quantitative and qualitative data. The study established that students and academic staff were the primary customers but their needs were not sufficiently being met. Library staff were friendly and helpful but overall rating of their attitude was below expectations. The study established that the library has variety of products/services and users’ were aware them. They were also aware of the existence of customer care unit, which allowed users to make suggestions for improvement of library products/services. The study recommends that the library should be provided with resources to run the program and also it is important that the Moi University Library adopts the use of a social media (Web: 2.0/lib 2.0) for communicating and updating users on new services and products. Information Science M. Inf.

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Kercival, Claudette. "Experiences of end-users of the Research Commons as a learning space: a case study of the Howard College Library." Thesis, 2011. http://hdl.handle.net/10413/5199.

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The landscape of learning spaces in academic libraries is undergoing continual change, re-adaptation and reconfiguration. These winds of change are ushered in by the very nature of the dynamic information economy. Globally, information needs of end-users in academic libraries have dictated the changing space trends as in this case study of the Research Commons of the Howard College Library at the University of KwaZulu-Natal. The demands of the changing information economy have directed institutions of higher learning en route to tailoring their outcomes with the view to increasing research output and productivity. In view of this, Academic libraries are finding themselves increasingly becoming significantly involved in the process of research support. The Research Commons (RC) is one such research support initiative of UKZN Libraries. This RC opened its doors, offering research facilities to a designate cohort of Master’s, Doctoral students, Researchers and Academic staff on the 01st of October 2008. Three years to date, the facility has grown in its popularity and patronage. The study of the end-users of the RC emanated from an express interest of the researcher who supports EUs in the capacity of a Senior Librarian. Time spent in the RC further, piqued the interest of the researcher, who was particularly keen about how EUs interacted with the elements of this space and their experiences thereof. This study was conducted with the express aim of understanding, through a qualitative inquiry the experiences of the end-users of the (RC) situated at the Howard College Library of the University of KwaZulu-Natal. I the researcher in attempting to examine these experiences found myself having to address the following key research questions: What are the experiences of the end-users of the learning space? Who are the end-users of the Research Commons? With what elements of the Research Commons do the end-users interact? In what ways do the end-users interact with the different elements? The survey methodology approach was employed using the following instruments: Online and manual survey questionnaires Interviews Observations The different data collection techniques served to generate the richest data for the researcher to use in the interpretation of the results. An important element of this survey was an attempt to ascertain as deep an understanding of the experiences of the EUs in relation to their interaction with this designated space and its elements in their research journey. The findings of the survey demonstrated that the EUs of the RC did indeed encounter experiences that were precipitated by their interaction with the elements of this space. Significantly, it was revealed that EUs found that their time spent in the RC contributed positively to their research experiences. It was further established that interaction with the space and its elements influenced the way in which EUs work. In disclosing the desirability of the RC in meeting their research needs, the EUs were keen to render suggestions for changes and enhancements to the RC. Overall, it was verified that this study shed valuable evidence on how the EUs experienced the RC. Consequently, emanating through the interpretation of the data, the researcher was able to identify possible gaps in the provision of this research support unit which has perhaps added value to this study in providing library management with the necessary understanding in addressing the research needs of the EUs of the RC more than adequately. Thesis (M.Ed.)-University of KwaZulu-Natal, Pietermaritzburg, 2011.

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Wang, Teng-Yuan, and 王等元. "A Study of Structuring a Systematic Development Model of Computer-Assisted Instruction for College and University Libraries in R.O.C." Thesis, 1994. http://ndltd.ncl.edu.tw/handle/48988697534224894343.

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Kavishe, George Firmin. "Management of electronic information resources (EIRs) to enhance their long-term links preservation and access in the University of KwaZulu-Natal (UKZN) Pietermaritzburg (PMB) and Howard College campus libraries." Thesis, 2013. http://hdl.handle.net/10413/10771.

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The purpose of this study was to examine the management of electronic information resources (EIRs) to enhance their long-term links preservation and access in the University of KwaZulu-Natal Pietermaritzburg (PMB) and Howard College campus libraries. The study investigated the strategies and policies used in managing EIRs, how the librarians overcome technological obsolescence, the information and communication technology (ICT) infrastructures used in the management of the EIRs and the competency of the librarians in electronic preservation. The significance of this study lay in its addressing of the issue of long-term links preservation of and access to EIRs that has not been addressed by previous studies. There is rapid growth in the creation and dissemination of EIRs which has emphasized the digital environment’s speed and ease of dissemination with little regard for its long-term preservation and access. The study population was 33 and it comprised the subject librarians, metadata librarians and electronic resources librarian of PMB and Howard College campus libraries of the University of KwaZulu-Natal. Adopting a quantitative approach the research design was that of a survey and the research instrument was a self-administered questionnaire comprising both open and closed questions. A total of 28 librarians responded to the questionnaire giving a response rate of 84.8%. Data was analyzed using SPSS. Results were presented in the form of figures and tables. The study was underpinned by the Open Archival Information System (OAIS) Reference Model, which is being used widelyin the digital preservation community. The analysis of the findings revealed that there was an intermediate level of ICT knowledge and skill with regard to management of EIRs amongst the respondents and a need for training in EIRs management particularly with regards to metadata, migration, emulation, maintenances and bit preservation techniques.It was also revealed that the libraries were using the server’s hard drive to store the EIRs. The results also showed that there were an arguably high number of respondents ten (35.7%) who indicated that their libraries did not have anEIRs management policy. For those respondents who said that their libraries do have a policy, the vast majority indicated that the policy did provide guidelines for acquiring materials in electronic form and for transforming materials from print to electronic form. Recommendations emerging from the conclusion were made and suggestions for further research put forward. Thesis (M.I.S.)-University of KwaZulu-Natal, Pietermaritzburg, 2013.

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Rajagopaul, Athena. "A comparative study of the job functions of university and university of technology graduates and diplomates in special libraries and engineering firms." Thesis, 2008. http://hdl.handle.net/10321/433.

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Submitted in fulfillment of the requirements of the Master of Technology Degree in Library and Information Studies in the Department of Information and Corporate Management, Durban University of Technology, Durban, South Africa, 2008. This study investigated the job functions of university and university of technology graduates and diplomates in the staff structures of special libraries and engineering firms in KwaZulu-Natal. The objective of the study was to draw on possible trends and best practices in the latter for the Library and Information Services (LIS) work environment, as engineering like LIS draws its personnel from both traditional universities and universities of technology (UoT). Hence, the main target population for the study was university and UoT graduates and diplomates in special libraries and engineering firms in KZN. Graduates and diplomates were chosen for inclusion in the study using a census because of the smallness of the staff complements in these organizations. Two sets of self-administered questionnaires were distributed, one to graduates/diplomates and the other to employers in the selected organizations. Data collected was analysed using descriptive statistics and content analysis. Findings of the study revealed inconsistencies with the National Diploma: Library and Information Studies (ND: LIS) where these diplomates occupy paraprofessional as well as professional positions in special libraries whilst engineering graduates and diplomates tend to occupy job titles according to their highest academic qualifications. In both special libraries as well as in the engineering environment there is much task overlap and downshifting of job functions between paraprofessional and professional university and UoT graduates and diplomates. This study has revealed a valuable best practice from the engineering discipline for the LIS profession, which is that of professional registration. Professional registration of engineering staff with the Engineering Council of South Africa is a statutory requirement in the engineering profession and allows for the growth and development of those in the profession. It is recommended that the LIS profession, and the Library and Information Association of South Africa (LIASA) specifically, investigate a mechanism for professional registration of library and information workers.

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"End-user training of post-graduate students in the use of CD-ROM database with special reference to the University of the North." Thesis, 2014. http://hdl.handle.net/10210/12881.

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M.A. (Information Science) This research investigated the problem of multiple bibliographic interfaces that end-users face when conducting searches. A situation analysis was conducted which provided a profile of the situation under investigation. Based on the results of the analysis an end-user training programme for adoption by subject reference librarians at the University of the North Library with regard to bibliographic CD-ROM databases is formulated. This programme is proposed to address problems that end-users experience with these databases and in the process to improve their search abilities. Finally, areas for further investigation with regard to the situation, learner and learning situation are also suggested.

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Lin, Jing-Li, and 林靜莉. "A Study on the Cataloging-Outsourcing Mechanism of Chinese Books among the College and University Libraries in the Kaohsiung-Pintung Area." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/17154232746842764836.

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碩士 淡江大學 資訊與圖書館學系 89 This study aims at the Cataloging-Outsourcing mechanism of Chinese books among the college and university libraries in the Kaohsiung-Pintung area. Throught the qualitative study, the author had interviewed with 17 technical librarians of university libraries. After the in-depth conversations with them, the conclusions are： 1.Labor, working load and efficiency are the factors of cataloging outsourcing.2.Types of outsourcing consist of new-books-acquisition-with-file and donated-books-cataloging.3.The implementation procedure of outsourcing emphasize on the acquisition, including planning, specification and contracting.4.Impacts of outsourcing include attitude of librarian、bibliographic quality and management of contracts.5.There are some suggestions from libraries and vendors concerning the cooperation. Finally, the author proposes her suggestions:1.Improving the cataloging operations, choosing the best way.2.Inforcing the evaluation activities and controlling the factors of the outsourcing results.3.Libraries should play a ruling role in the outsourcing relationship of cooperation.4.Catalog librarians should attend to more professional activities.5.Inforcing the theory and practice of cataloging education.

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Naidoo, Lovekumarie. "The merging of the library catalogues of the Edgewood College of Education Library and the University of Natal, Durban Libraries: lessons learnt." Thesis, 2009. http://hdl.handle.net/10413/652.

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Mawindo, Diana Mphatso. "Evaluation of students' use of print and electronic resources at the University of Malawi College of Medicine." Thesis, 2005. http://hdl.handle.net/10413/3729.

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The proliferation ofinformation available in electronic format has been perpetuated by rapid technological advances. Users have a choice between print and electronic resources. At the same time, the use of these resources is determined by what is available to the users and what the users prefer. Problems that users encounter when accessing these resources determine the use of print and electronic resources. The current study evaluated the use of, and preference for, print and electronic resources by students at the University of Malawi College of Medicine. The study population comprised 179 undergraduate students. A self-administered questionnaire was used to establish the students' use of, and preference for, print and electronic resources, reasons for their preferences and the problems they encountered in accessing print and electronic resources. An interview schedule was used to elicit background information from the College Librarian on issues of budgeting, technological infrastructure, licensing and copyright agreements, archiving and library staff and training. Questionnaire results were quantitatively analysed and presented in terms of frequency tables and graphs. Interview results were analysed qualitatively. The study findings show that the students used both print and electronic resources. However, print resources were more heavily used than electronic ones. The students also preferred print resources to electronic. A lack of sufficient computers and low levels of computer and information literacy contributed to the underutilisation of electronic resources. Recommendations in terms of technological infrastructure, user training, staff training, user support and archiving were made based on the findings of the study. Thesis (M.I.S.)-University of KwaZulu- Natal, Pietermaritzburg, 2005.

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Finlayson, Avenal Jane. "Patterns of use of web-based library e-resources among students on the Howard College Campus of the University of KwaZulu-Natal." Thesis, 2010. http://hdl.handle.net/10413/2680.

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This study explores the use of electronic information services (EIS) by students at the Howard College (HC) campus of the University of KwaZulu-Natal (UKZN) in the faculties of Engineering and the Humanities, Development and Social Sciences (HDSS). The objectives were to establish usage among students; identify determinants of usage and to make recommendations. To achieve these objectives, the study concentrated on answering these research questions: • Do UKZN students use library e-resources? • Which e-resources are UKZN students using? • Where do UKZN students access library e-resources? • Why do UKZN students use library e-resources? • What characterises non-users of library e-resources? • What barriers exist to the use of electronic information services (EIS)? A review of the literature identified a mix of quantitative, qualitative and combined methods used to investigate EIS usage. In various research studies, the variables considered to be determinants of use included age, status, discipline of study, subject content, computer proficiency, ease of use, availability and print formats in academic environments. The barriers experienced when using EIS formats, the adoption of technology and the usability characteristics of EIS were also important aspects evident in the literature. The methodology adopted was based on a pragmatic philosophical approach and sought to establish baseline data. A quantitative research design was used which set out to achieve the research objectives through data collection on two fronts. Firstly, the overall usage environment at UKZN was established by reviewing vendor usage statistics. The COUNTER compliant statistics for selected databases and e-journals were collected and analysed. As COUNTER statistics were not available for e-books, the statistics available from the vendors were used. Secondly, a stratified, random sample of students on the HC campus was surveyed by means of an online questionnaire. A response rate of 22.5% was achieved. Data collected established the characteristics of users; whether they made use of e-books, e-journals and databases; where they used them and how often; why they made use of them; and what barriers and problems they experienced when using them. Data from non-users was also solicited. Data is presented in graphs and frequency tables. The Chi-square test was applied to establish significant associations between variables and these results are produced in contingency tables. The findings established that EIS are used by students and usage fluctuates during the course of the academic year with peaks occurring in each semester and low points during the vacation periods. e-Journals and databases are used more than ebooks, while postgraduate students use EIS most. Non-users made up almost a third iv of the sample; while habitual, frequent and infrequent users were reflected in almost equal numbers among those who use EIS. Age, gender or discipline of study were not in evidence as determinants of use. Students undertake searches mainly from computers in the LANs but off-campus computers are also used, which highlights the importance of remote access. The library website is most often the starting point for navigation, although search engines are also popular as a virtual starting point. Locating information was the prime motivation to use EIS, and students largely rated the EIS they used as good or excellent. Barriers were experienced by as many as 37% of users who reported that the non-availability of EIS was the main problem, although they experienced other difficulties. In concluding, issues of library service delivery and recommendations regarding usage are made. Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2010.

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Fakoya-Michael, Saidat Abiola. "Library usage by university accounting students : a comparison of contact and open distance learning institution in South Africa." Diss., 2017. http://hdl.handle.net/10500/24533.

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This study examines the current level of library patronage among accounting students both in the distance and a contact learning institution in South Africa. There is a relative absence of studies of academic library usage by accounting students. The low level of library usage, that is, low level of library visits and poor research skills of undergraduate accounting students has been attributed to the difficulty in integrating accounting curriculum with information literacy. However, the challenge facing academic librarians is persuading both academic faculty and accounting students to integrate information literacy into their curriculum and to convince individual students to make time in their schedules for library usage. In South Africa, this problem is compounded when it is a requirement of the accreditation body, The South African Institute of Chartered Accountants (SAICA), which requires academic departments to integrate library usage into the accounting curriculum for their programme to be accredited. The study examines the current level of library patronage among accounting students both in a distance and a contact learning institution in South Africa. The sub-objectives of the study were to investigate the reasons for low level of library patronage among accounting students in South African Universities; to determine what features would make the use of a library for locating information that is relevant and attractive to university accounting students in a contact and a distance learning institution in South Africa; and to investigate what, if any, improvements to library service can be made to make the use of the library of significant importance. Using a survey research method that utilises a structured questionnaire, this study gathered data from a sample of 500 accounting students from a distance and a contact learning institution in South Africa, out of which 379 returned completed questionnaire, representing 76%. The finding indicates that as with most accounting students across the world, South African students are no exception because of the peculiarity and design of their programme curriculum that provides recommended texts for students’ usage. The findings further show that the apathy of library services patronage among university accounting students in South Africa is exacerbated by lecturers who seldom give assignments or tasks that require the students to search for information beyond the recommended textbooks. Findings indicate that the most significant factor that influences accounting students of universities to patronise library resources are the expertise and interaction of the library staff. This is supported by the Expectation-Confirmation Theory framework which posits that patrons will continue to use library services only if their perceived perception of the usefulness of the services are satisfied. In this case, accounting students from both institutions examined in this study confirm the Expectation-Confirmation Theory framework of satisfaction being based on the perception of the library services they receive. The study recommends that in motivating accounting students to patronise library services, library management needs to understand the discipline-specific teaching and learning practices and collaborate with curriculum developers in the accounting discipline to incorporate the use of library services in their programme. Further study is encouraged to include all universities that offer accounting programmes in South Africa for a more robust finding. Information Science M. Inf. (Information Science)

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Mpotokwane, Eng Sealogane. "The use and application of information communication technologies for information provision by library workers of the University of Botswana library." Thesis, 2002. http://hdl.handle.net/10413/3751.

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The purpose of this study was to deternine the use and application of information communication technologies (ICTs) by the library workers of the University of Botswana Library. ICTs play an important role in a library environment because they enable libraries to be accessed rapidly as well as increasing the range, relevance and accessibility of information provided by the libraries. ICTs are therefore important for supporting the library workers in their everyday roles. This research was done with a view to propose recommendations which may enhance the efficiency and effectiveness of University of Botswana Library workers in facilitating timely, relevant, accurate and reliable access to information for the library users through the utilisation of ICTs. The population of the research was the University of Botswana Library and its branches namely the Faculty of Engineering Library in Gaborone, the Centre for Continuing Education Branch in Francistown and the Harry Oppenheimer Branch in Maun. Primary and secondary sources of data were used to meet the objectives of the study. The research was done using a self-administered questionnaire, observation and interviews. The response rate was 67 (86.36 %) out of a population of 88. The data collected for this study identified that the University of Botswana Library workers had limitations on the use and application of ICTs as well as varying levels of skills and knowledge on their utilisation. The library workers lack ICT skills because they are only trained for specific routine tasks. In addition, some workers do not have enthusiasm to learn on their own. Thesis (MIS.)-University of Natal, Pietermaritzburg, 2002.

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Krige, Emily-Ann Jensen. "Evaluation of the "Information Retrieval Skills - Agri220" module in the Faculty of Science and Agriculture at the University of Natal, Pietermaritzburg." Thesis, 2001. http://hdl.handle.net/10413/3528.

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An evaluation was conducted on a credit-bearing module that has recently become compulsory for second year students in four of the six schools in the Faculty of Science and Agriculture at the University of Natal, Pietermaritzburg. The module was based on a course that has been run for Agriculture students since the 1980s. The module "Information Retrieval Skills" (Agri220) is run over a two week period at the beginning of the first semester and covers the library computer catalogue, OPAC and other retrieval tools such as print-based abstracts and indexes, SABINET Online and the CD-ROM databases in the library. The study sought to determine students' perceptions of the Agri220 module, to determine whether the outcomes as described in the Agri220 module template were evident in students, and to determine the use students made of the library. The method that was used in the evaluation was summative, and thus conducted after students had completed the module. Furthermore to find out their views about the contribution of the module to their studies, the study focused on students who had done the module over a year previously. The respondents were students in the School of Agricultural Sciences and Agribusiness as these were the students for whom the module was compulsory in 1999. A survey was done of five third year classes , which consisted of both third and fourth year students, and questionnaires were distributed and completed in the classes. Students were very positive in their feedback about the module and reported becoming more efficient in their use of the library. They were largely familiar with the interlibrary loan service and OPAC but were aware to a lesser extent of the print-based abstracts and indexes in the library. The study found that students predominantly used books and to a lesser extent journals. Electronic retrieval formats were popular. The students who supplemented their notes with extra readings relied on reserved material and reading lists. Students made suggestions about changes to the module: such as extending the length of the module, bringing it forward to first year, and teaching the module in smaller groups. Thesis (M.I.S.)-University of Natal, Pietermaritzburg, 2001.

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Idoniboye-Obu, Tamunotonye Ibimina. "The use of library resources by doctoral students of the University of KwaZulu-Natal, College of Humanities, Pietermaritzburg campus." Thesis, 2013. http://hdl.handle.net/10413/9711.

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The purpose of this study was to examine the use of library resources by doctoral students of the University of KwaZulu-Natal (UKZN), College of Humanities, Pietermaritzburg campus. The study investigated the extent of the use of the library resources by doctoral students in the College of Humanities, the type of library resources used and the factors that influenced such use. The study also looked at the competency of doctoral students to use them. The study population consisted of registered doctoral students in the College of Humanities as at April 2012 when the data was collected. Out of a total of 118 questionnaires distributed, 99 doctoral students responded, which yielded a response rate of 83.9%. The method that the research took was triangulation where both qualitative and quantitative data were collected. The researcher used one-on-one interviews with subject librarians at the UKZNP Library and a questionnaire as data collection instruments. The quantitative data was analyzed using SPSS version 21, while the qualitative data was analyzed using thematic content analysis. The questionnaire was pre-tested before it was used. The findings of the study revealed that a majority of the doctoral students did use the UKZNP Library resources for their research studies. As regards the importance of the library resources, out of 98 respondents who responded to the question, 77 (78.6%) of the respondents indicated that their use of library resources was because of its importance to their research study. Regarding the dependency on library resources, out of 98 respondents who responded to the question, 60 (61.2%) respondents said their extent of use of the library‟s resources was because they were very dependent on the resources of the library for their research study. In terms of usage of the library‟s resources, out of the 99 respondents who responded to the question, 50 (53.8%) said they use the library‟s resources more for their research study. When investigating the types of library resources used by doctoral students in the College of Humanities, 85 (86.7%) respondents used electronic databases, while 77 (78.6%) used print materials (books and journals); 68 (69.4%) used the inter-library loan service and 60 (61.2%) used theses and dissertations amongst other resources. With regards to the influencing factors for such use of library resources by doctoral students in the College of Humanities, the study found that 93 (97.9%) influencing factors for the respondents was to borrow materials, like printed books and journal articles, for their research studies, while for 52 (54.7%) respondents, a factor was to use inter-library loan services for their research studies and for 38 (40.0%) it was to search the databases for information for their research studies. Furthermore, the study also wanted to determine how competent the doctoral students in the College of Humanities were in using the different library resources of the UKZNP Library. Out of 99 respondents, 79 (79.8%) considered themselves to be competent users of the different library resources with particular reference to electronic resources, while 16.2 (16.2%) considered themselves not to be competent and four (4.0%) did not respond to the question. Having seen the extent of use of the library resources by doctoral students in the College of Humanities, the type of resources the doctoral students used, the factors that influenced such use and the competency of use, the study also discovered that there were challenges that these doctoral students encountered while using the library‟s resources. Some of these challenges were: difficulties in locating resources on shelves as a result of the misplaced and disorganized arrangement of material; out of date printed resource material and insufficient time for borrowing books on reserve. With electronic databases, some of the challenges were that important journals and books were not available electronically, remote access was difficult because of passwords and logins, and some electronic databases only offer abstracts rather than full text articles. In addition, electronic databases were often very slow to conclude searches. A final challenge encountered by the doctoral students was that subject librarians were always very busy attending to students and sometimes not available to help. Recommendations based on the findings of the study were also presented in chapter five and six of this study. Suggestions on how the library can better serve the doctoral students of the UKZNP campus were also given in the concluding chapter. Thesis (M.I.S)-University of KwaZulu-Natal, Pietermaritzburg, 2013.

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Van, Heerden Martha Maria. "Evaluering van die rol van interpersoonlike kommunikasie in die funksionering van die Unisa biblioteek se algemene inligtingsdiens." Diss., 1995. http://hdl.handle.net/10500/16308.

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Text in Afrikaans In hierdie studie word die rol van interpersoonlike komrnunikasie in die funksionering van die algemene inligtingsdiens van die Unisa Biblioteek aan die Universiteit van Suid-Afrika ondersoek. 'n Kwantitatiewe meetinstrument word ontwikkel om gebruikertevredenheid met die hoofkomponente van die algemene inligtingsdiens, naamlik die inligtingsassistent, die inligting wat deur die klient ontvang word en die fisiese omgewing waarin die diens gelewer word, te evalueer. Daar word bevind dat 'n beduidende assosiasie bestaan tussen gebruikertevredenheid met die inligtingsassistent en gebruikertevredenheid met die inligting wat ontvang word. 'n Verkorte vrae lys word ontwerp en aanbevee 1 as 'n meetinstrument waarmee die bestuur gebruikertevredenheid met die algemene inligtingsdiens op 'n gereelde grondslag kan meet. This study investigates the role of interpersonal communication in the functioning of the general information service provided by the Unisa Library at the University of South Africa. A quantitative measuring instrument is developed to evaluate user satisfaction with the main components of the general information service, that is the information assistant, the information received by the client and the physical surroundings in which the service is provided. It is found that a significant association exists between user satisfaction with the information assistant and user satisfaction with the information received. A shortened questionnaire is designed and recommended as a measuring instrument with which management can on a regular basis measure user satisfaction with the general information service. Communication Science M.A. (Communication)

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Malatji, Kwetepe Julious. "Students' perceptions of the role of the library in their studies at Tshwane University of Technology, Polokwane Campus." Diss., 2017. http://hdl.handle.net/10500/23329.

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The purpose of the study was to investigate students’ perceptions of the role of the library in their studies. A positivist research paradigm was employed and quantitative and qualitative research approaches were followed. The research design was a case study. Three sampling methods were used in the study. To obtain a sample of the students, stratified random sampling and systematic sampling were applied. In the case of the library staff, purposive sampling was used. Data was collected from students and a limited number of library staff using questionnaires and interview schedules respectively. The latter was for the purpose of validating and collecting complete data from students.The findings of the study revealed that students at TUT, PC have positive perceptions of the library and are satisfied with library services. The findings of the study further revealed that students find the library to be user-friendly and they use the library to borrow materials, read their own notes and books, access the internet and study. Factors, such as opening and closing hours, a conducive environment for studying, and knowledge of the library staff helps the library to contribute to students’ achievement outcomes. Moreover, the findings reveal that lack of resources, non-attendance of information literacy programmes by students, a lack of research support, and an inadequate infrastructure hinder the library’s contribution to students’ achievement outcomes. The research recommends that there should be a credit-bearing and compulsory information literacy programme offered as part of the curriculum at all levels of study at TUT, PC. Furthermore, library staff need to engage and interact well with students in order to better meet the needs of individual students. They should have continuous engagement with students and notify them about important events within the library. Information Science M.A. (Information Science) 1 online resource (xii, 94 leaves) ; color charts

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