Rozprawy doktorskie: „Non-profit organisations”

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Kohnová, Markéta. "Marketing of non-profit organisations." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-4977.

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Marketing has always been a key subject in commercial organisations, being an integral part of the business strategy and plans. In the non-profit sector, there is still a reticence towards the subject, often seen as either unnecessary or even a waste of the often very limited financial resources. As a reaction to that, this work discusses the importance and use of marketing in non-profit organisations and explores the issues around the subject with relation to the non-profit entities as well from a theoretical point of view as through case studies where the marketing efforts of a number of different non-profit organisations were analysed. The overall objective is to prove that also in non-profit organisations marketing should be an integral part of the overall business plan and is key to the overall success of the non-profit organisation.

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Othman, Nor'Ain. "Strategic alliances and network relationships between a national tourist organisation and profit and non-profit organisations in Malaysia /." [St. Lucia, Qld.], 2006. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe19345.pdf.

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Coskun, Nurcin. "Importance of ethical public relations in non-profit organisations." Click here to access this resource online, 2007. http://hdl.handle.net/10292/406.

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The aim of this study is to understand the importance of public relations activity in non-profit organisations. The study emphasizes the bearing public relations activities can have on non-profit organisations in the contemporary world. This is especially true in an over communicated society where the vast majority of organisations compete to gain access to the scare media resources to put their message across to their potential clients, supporters and customers. Non-profit organisations generally have to depend on the donor agencies and therefore fail to attract a sizeable public relations budget. On the one hand, these organisations lack the resources to launch a successful public relations campaign and on the other the lack of knowledge and interest among general staff members makes it even harder for a public relations campaign to be developed or successfully launched. In this study, I used both quantitative and qualitative research methodologies to collect and analyse data. The data were collected from two non-profit organisations based in New Zealand working in the area of child welfare. The primary data were collected through semi-structured interviews and survey questionnaires. A single semi-structured interview was conducted with each team leader of the two selected organisations. However, this was like skimming the surface and in-depth interviews would have helped me to collect richer data. On the other hand the data collected was sufficient for this research and it helped me to create a holistic understanding of the topic. The findings of the research highlight that most non-profit organisations working in the area of child welfare find it hard to market themselves due to a lack of funds and employee involvement. Although the findings from the study are significant; caution is necessary in applying the results to other scenarios and in making generalizations. One of the key findings from this research is that both organisations did not use public relations as a strategy. Most decision related to public relations was made on random basis and no long term strategic plan was made to adopt public relations as a core strategy to build creditability among their stakeholders.

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Griffith, Monique Denise. "Understanding trends toward social entrepreneurship by non-profit organisations." Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/23716.

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This paper investigated trends in social entrepreneurship within non-profit organisations (NPOs). It was inspired by a survey conducted by Trialogue, a non-profit research organisation that surveys corporate social investment in South Africa. The survey showed a significant number of Non-profit organisations (69%) are moving toward developing social enterprise due to issues of sustainability. The research sought to ascertain what are the causes for the trend. The method of sampling used was non-probability, purposeful sampling to select 12 organisations from the available population. An exploratory qualitative study was conducted via face-to-face interviews with 12 organisations and 14 respondents. The transcripts of each were manually reviewed line-by-line for common themes to compare and generate results. The study was undertaken to better understand what motivated NPOs to social entrepreneurship and how they identified and exploited opportunities; distributed revenues and what form of relationship was created with the parent organization. The study reviewed theoretical models and selected a best-fit model of the Opportunity Creation Process which had to be modified to suit the trends in thought that arose from the study. The findings showed that funding challenges of the parent NPO and limited access to funds were key features likely to illustrate when an NPO will move into social entrepreneurship. The research concludes with evidence demonstrating that NPOs are not always willing participants in the social enterprise game, but are forced to discover opportunities to prove to funders that they are seeking means to be sustainable, with varying degrees of success. The form of social enterprise they select is often determined by the centrality of the NPOs mission to that of the social enterprise. Dissertation (MBA)--University of Pretoria, 2012. Gordon Institute of Business Science (GIBS) unrestricted

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Al-Hajji, Othman Yuosef. "Decision support systems in profit-making and non-profit-making organisations : a comparative study between two organisations in Kuwait." Thesis, University of Lincoln, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393068.

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Schuurman, Alvina. "Volunteer experiences in a non-profit organisation." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80155.

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Thesis (MA)--Stellenbosch University, 2013. ENGLISH ABSTRACT: On a global scale, there are substantial studies about volunteerism. However, literature on volunteerism in South Africa, especially qualitative studies, is limited. The limited literature in South Africa does, however, suggest differences between Northern and Southern global contexts in terms of motivation for volunteering. In order to further build the South African literature in this area, this study explored the experiences of volunteers in a Stellenbosch based NPO. Their experiences encapsulate their motivations, challenges, and benefits of volunteering in their role as mentors to marginalised youth in this area. An overarching developmental framework was utilised to understand the volunteers’ motivations, and supplementary perspectives (Role-ID theory; citizenship and mentoring) were used to explore and contextualise their experiences. Within this framework, a qualitative methodology was employed to explore, gather, describe, and interpret the data. Two group interviews with 5 participants each were conducted. This was supplemented by 3 individual interviews. An interpretive phenomenological analytical approach was used to analyse the data. Findings suggested that other-oriented motivations, citizenship, sense of belonging, social exchange, self-enhancement, positive role model identity, improved personal and familial relations, wilderness solo experience, personal satisfaction and reward in seeing the fruit of their labour were some of the significant themes that emerged for volunteers from their volunteer experience. The main challenge they faced was that of transport mobility to keep mentor appointments. The implications of the findings for South African perspectives on volunteering are discussed. AFRIKAANSE OPSOMMING: Wêreldwyd is daar navorsing gedoen oor vrywillige werk. Die literatuur is nietemin in hierdie vakgebied beperk, veral met betrekking tot kwalitatiewe studies in die Suid Afrikaanse konteks. Die Suid-Afrikaanse literatuur wat wel bestaan dui daarop aan dat daar sommige verskille bestaan tussen navorsing wat in die globale Noorde en Suide gedoen is. Die verskil is die van vrywillige werkers se motiverings om vrywillige werk te doen. Om Suid Afrikaanse navorsing in die gebied te versterk, fokus hierdie studie op die ervaringe van vrywillige werkers by ‘n nie-staat/regerings organisasie in Stellenbosch, Wes-Kaap. Hul ervaringe bestaan uit hul motiverings, uitdagings, en wat hulle beskou as voordele van hul rolle as mentors vir gemarginaliseerde jeug in die omgewing. ‘n Oorkoepelende ontwikkelingraamwerk was benut, om die motivering van vrywilligers en die aanvullende perspektiewe (burgerskap, mentorskap en identiteits-rol teorie) te verstaan en ook om verder hul ervaringe te verken en te kontekstualiseer. 'n Kwalitatiewe metodologie is binne hierdie raamwerk gebruik om data te verken, versamel, beskryf, en te interpreteer. Twee groeps onderhoude van vyf deelnemers elk, was uitgevoer. Dit was verder aangevul met drie individuele onderhoude. ‘n Interpreterende fenomenologiese analitiese benadering was benut om die data te analiseer. Bevindings het die navorsing in hierdie gebied weerspiëel. Ander-georiënteerde motiverings, burgerskap, aanvaarding, sosiale uitruiling, self-verbetering, positiewe rol-model identiteit, en verbeterde persoonlike- en gesinsverhoudings, wildernis alleen ervaringe, persoonlike bevrediging, en om die ‘beloning’ te sien van hul harde werk, was sommige van die beduidende temas wat na vore gekom het. Die een groot probleem wat vrywilligers ervaar het, was die van toeganklikheid van vervoer om hul mentorskap afsprake na te kom. Die implikasies van die bevindings vir Suid Afrikaanse perspektiewe op die gebied word bespreek.

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Wagner, Andre. "The impact of an organisational capacity assessment on non-profit organisations in South Africa." University of the Western Cape, 2020. http://hdl.handle.net/11394/7706.

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Magister Economicae - MEcon The research study investigated the potential impact that organisational capacity assessments can have on the long-term sustainability of non-profit organisations (NPOs). The researcher employed longitudinal research design as the main instrument in the collection of data. Data was collected from four local non-profit organisations in the Cullinan and Bronkhorstspruit areas of South Africa. These organisations were evaluated by means of a questionnaire, which was developed by the researcher. NPOs can only play a pivotal role in community and social services if management, leadership, governance and other elements of organisational capacity are well developed and continuously strengthened. This is critical for attracting local and international donors who provide crucial running costs and relieve national, provincial and local government departments of the financial burden. Currently, the South African government supports NPOs in South Africa. The legislative and registration aspects of NPOs are regulated by the NPO Act (Act 71 of 1997) and the Income Tax Act (Act 58 of 1962). The State of South African Registered NPOs Report 2010/2011 indicated a growth of the number of registrations to have increased by 8.3%. However, in the same financial year a total number of 468 NPOs were deregistered; 98% of these lost their registration due to non-compliance of regulatory requirements. According to the State of South African Registered NPOs Report (2016) the total number of applications received for the financial year was 16 726 (53.7%), however 4 421 (46%) did not meet the requirements of sections 12-13 of the NPO Act, an issue that would definitely affect the existence of non-compliant institutions.

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Blankenburg, Katrin. "Intellectual capital in German non-profit organisations – an empirical study." Thesis, University of the West of Scotland, 2016. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.732198.

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Kreusch, Ashleigh. "Financial Wellbeing of Non Profit Organisations in the Western Cape." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/20051.

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It is not unknown that NonProfit Organisations (NPOs) across South Africa are failing in their objective to provide adequate service delivery. The current poor wellbeing of NPOs is largely attributed to a lack of funding. Poor funding refers to challenges regarding internal fundraising efforts, government grants as well as international donations. The struggle to raise adequate funds has not only negatively impacted the scope of service delivery, but has also contributed to the closure of NPOs throughout the country. NPO's financial struggles are compounded by their inadequate financial reporting and management. The poor and inconsistent financial reporting and management does not encourage funders to part with their money. The unfortunate ripple effect of the poor financial reporting and management is a downscaling in service provision or, in more severe circumstances, closure. This dissertation sets out to analyse the financial wellbeing of NPOs within the Western Cape. In doing so, it set out to: To discover and describe the current condition of financial reporting; To analyse the NPO's financial sustainability and lastly; and To explore the sources of funding of NPOs. The three aims were achieved through the use of a financial trend analysis and financial ratios.

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Pinho, Isabel Maria Macedo de. "State and non-profit sector relations : the implications of resource dependence for non-profit organisations - the Portuguese case." Thesis, University of Warwick, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.412840.

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Mphule, Tlakale Suzan. "The role of donors in promoting professionalism in non-profit organisations." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/11298.

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The debate of Non-Profit Organisations (NPO) transformation has by far occupied the welfare sector with the urge to evolve and employ business-like attributes in their operations. Professionalism is pointed out as an attribute NPO should move towards to improve their services and be accountable to donors (Reinhardt, 2009). This report investigated the role of National Lotteries Board (NLB) as a donor in promoting professionalism in NPOs. Case-studies were conducted on two selected NPOs who received grants from the NLB through the National Lotteries Distribution Trust Fund. Data was collected using interviews, documentation and observation. The analysis of the data showed that donors use funding and reporting requirements to drive professionalism within the NPO sector. The recommendations in the report are for both NPOs and donors indicating the need for collaboration between the two parties in ensuring that professionalism benefits them collectively.

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Nefdt, Wendy Muriel. "The transforming roles of management boards in non-profit social welfare organisations." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53690.

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Thesis (M Social Work)--Stellenbosch University, 2003. Some digitised pages may appear illegible due to the condition of the original hard copy. ENGLISH ABSTRACT: Universally social welfare organisations are under considerable pressure to perform in new and demanding ways. Continual change in one form or another is an inescapable part of both social and organisational life. After the political transformation of 1994, all South African non-profit social welfare organisations were called upon to participate in the development of an equitable, people-centred, democratic and developmental social welfare system. The process of reconstruction and development which is currently underway in South Africa requires non-profit social welfare organisations to transform their governance structures and approach in keeping with the new social developmental approach to service delivery such as the White Paper for Social Welfare (1997), the Non-profit Organisations Act (1997), the Public Finance Management Act (1999), the Codes of Good Practice for South African Non-profit Organisations (2001) and the Code of Corporate Governance - King II Report (2002). The political reforms in South Africa and the dramatic change in socio-economic policies and legislation such as the promulgation of the White Paper for Social Welfare (1997) illustrates how the external environment could impact on the provisioning of social welfare services in the non-profit sector. Social welfare organisations are therefore challenged to transform their governance structures to reflect the legislative changes in the country. In order for social welfare service providers to implement a developmental approach to social welfare, management boards of non-profit social welfare organisations need to adopt a proactive role in facilitating the transformation process. The management board is a policy making body of the organisation with a legal duty to ensure that the organisation's actions are consistent with the its goals and objectives. The motivation for the research study is to explore whether management boards of non-profit social welfare organisations had transformed their governance structure and practice in keeping with the transformed social welfare legislation and codes of practice. The literature review demonstrates that management boards of social welfare organisations have clearly defined roles and responsibilities. A more progressive perspective on the roles and responsibilities is linked to the management board's ability to respond to changing environments. According to theorists on modern governance (Carver, 1990, Abels and Murphey, 1981, and Herman, 1989), management boards should initiate, plan and manage the change process in order to improve the operational effectiveness of the organisation and to strive towards what ought to be for the creation of a just society. The White Paper for Social Welfare (1997) describes a just society as being one that facilitates the development of human capacity and self-reliance within a caring and enabling environment. The findings of the study conclude that the majority of management boards of social welfare organisations have transformed their governance structure however, they should be more informed about contemporary governance practices and social welfare transformation processes. Management boards need to develop an agenda for social transformation in order to respond more proactively to the call for a transformed social welfare practice in the country. The legislative framework of the South African Government makes provision for the formulation of principles and regulations that guide transformation practices in the non-profit social welfare sector. In order to ensure that transformation takes place within the sector, the government has mandated the Department of Social Development with the responsibility to monitor the process. The challenge that exists for the Department of Social Development is to create a structure for dialogue and feedback between the various role players in order to share the responsibility for the transformation of social welfare practice. AFRIKAANSE OPSOMMING: Oor die algemeen is daar 'n redelike mate van druk op welsynsorganisasies om op nuwe en uitdagende maniere dienste te lewer. Voortdurende verandering in die een of ander vorm is 'n onvermydelike deel van beide die sosiale en organisatoriese lewe. Na die politieke transformasie van 1994 is daar 'n beroep gedoen op alle nie-winsgewende maatskaplike welsynsorganisasies in Suid Afrika om deel te neem aan die ontwikkeling van 'n gelyke, mens-gesentreerde, demokratiese en ontwikkelende maatskaplike welsynsisteem . Die proses van rekonstruksie en ontwikkeling wat tans in Suid-Afrika aan die gang is, vereis van nie-winsgewende welsynsorganisasies om hulle bestuurstrukture en benadering in ooreenstemming te bring met die nuwe maatskaplike ontwikkkelingsbenadering tot dienslewering soos vervat in die Witskrif vir Maatskaplike Welsyn (1997), Die politieke hervorminge in Suid-Afrika en die dramatise veranderinge in sosio-ekonomiese beleid en wetgewing, soos byvoorbeeld die uitvaardiging van die Witskrif vir Maatkskaplike Welsyn (1997), Wet op Organisasies sonder Winsoogmerk (1997), Wet op Openbare Finansiële Bestuur (1999), Kodes vir Goeie Praktyk vir Suid Afrikaanse Nie-Winsgewende Organisasies (2001) en die Kode vir Korporatiewe Bestuur- King II Verslag (2002), illustreer hoe die eksterne omgewing die voorsiening van maatskaplike welsynsdienste in die nie-winsgewende sektor kan beïnvloed. Maatskaplike welsynsoganisasies staan daarom voor die uitdaging om hulle bestuurstrukture sodanig te verander, dat dit 'n weerspieëling sal wees van die wetgewende veranderinge in die land. Om die maatskaplike welsyns-voorsieners in staat te stelom 'n ontwikkelings -benadering te implimenteer, moet bestuursrade van nie-winsgewende organisasies 'n pro-aktiewe rol speel om die transformasie proses te fasiliteer. Die bestuursraad is die beleidmaker van die organisasie en het 'n wetlike verpligting om seker te maak dat die organisasie se optrede in ooreenstemming is met die organisasie se doelstellings. Die motivering vir die navorsing is om ondersoek in te stelof bestuursrade van nie-winsgewende maatskaplike welsynsorganisasies hulle bestuursstrukture en praktyk aangepas het om in ooreenstemming te wees met die veranderde maatskaplike welsynswetgewing en praktyk kodes. Die literatuurstudie toon aan dat bestuursrade van maatskaplike welsynsorganisasies duidelike gedefinieerde rolle en verantwoordelikhede het. 'n Meer progressiewe perspektief op die rolle en verantwoordelikhede is gekoppel aan die bestuursrade se vermoë om te reageer op veranderende omgewings. Volgens skrywers oor moderne bestuur (Carver, 1990, Abels en Murphey, 1981, en Herman, 1989), moet bestuursrade die veranderingsproses inisieer, beplan en bestuur ten einde die operasionele effektiwiteit van die organisasies te verbeter en om te streef na wat behoort te wees vir die totstandkoming van 'n regverdige samelewing. Die Wit Skrif vir Maatskaplike Welsyn (1997) beskryf 'n regverdige samelewing as een wat die ontwikkeling , van die kapasiteit van die mens en sy vermoë tot selfstandigheid fasiliteer binne 'n ondersteunende en bemagtigende omgewing. Die wetgewende raamwerk van die Suid Afrikaanse Regering maak voorsiening vir die formulering van beginsels en regulasies wat die transformasie proses in die nie-winsgewende maatskaplike welsyn sektor begelei. Om te verseker dat transformasie wel plaasvind binne hierdie sektor, het die regering 'n mandaat gegee aan die Departement van Maatskaplike Ontwikkeling om hierdie proses te monitor. Die uitdaging vir die Department van Maatskaplike Ontwikkeling lê daarin om 'n struktuur daar te stel vir dialoog en terugvoering tussen die verskillende rolspelers sodat hulle gesamentlik verantwoordelikheid kan neem vir die transformasie van die maatskaplike welsyn praktyk.

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Kondi, Kondi Jordan. "The utilisation of change management in non-profit organisations: a business necessity." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1758.

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RESEARCH THESIS Submitted in fulfilment of the requirements for the degree DOCTOR TECHNOLOGIAE: Human Resource Management In the faculty of Business CAPE PENINSULA UNIVERSITY OF TECHNOLOGY 2013 A sizeable number of individuals and organisations are not keen to invest or donate significant amounts of cash in non-profit organisations (NPOs) since the results of their donations or investment cannot always be shown or substantiated. Thus, changing from a traditional non-governmental organisation (NGO) to a social enterprise seems to be the only ‘bail-out’ for NPOs should they wish to sustain and maintain their activities. This study investigated the possibility of utilising change management as a tool for NGOs wishing to transition from traditional to social enterprises. The objective was to assess how change management models initially developed for profit/business organisations, could effectively be applied in NPOs. In order to assess the suitability of these models, the study used two types of research methods. The first was theoretical and took the form of a literature review. The second was empirical and was held in the field (experimental). In addition to the consultation of secondary data and the field experiment, the study used other research tools which were: interviews, focus group discussion, direct observation and survey questionnaires. The study found that change management principles developed for profit organisations are also suitable for NPOs, however, certain adaptations are needed to ensure successful implementation of change initiatives in this sector.

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Petersen, Natacha Wirenfeldt. "Perceptions of public relations in Australian Aboriginal community-controlled non-profit organisations." Thesis, Petersen, Natacha Wirenfeldt (2016) Perceptions of public relations in Australian Aboriginal community-controlled non-profit organisations. Masters by Research thesis, Murdoch University, 2016. https://researchrepository.murdoch.edu.au/id/eprint/36328/.

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This thesis examines how staff working within Aboriginal community-controlled non-profit organisations (ACCOs) perceive and practice Public Relations (PR), and foregrounds how ACCO staff, in the role as the organisations’ key communicators, can be seen as facilitating communicative processes of social change that lead to positive social outcomes within Australian Aboriginal communities. This relationship between PR and social change has been increasingly acknowledged in scholarship. Although most of the PR literature continues to focus on the management of communications between organisations and their publics, recent scholarship sheds light on PR’s influence on society and culture, and vice versa. This indicates PR is more than just a practical tool for an organisation. Rather, PR has the potential to be a much-needed voice for marginalised groups in society. More specifically, this thesis explores PR in the non-corporate environments of the Indigenous sector in Perth, Western Australia. A selection of six ACCOs based in the metropolitan area of Perth represent the sample, and seven ACCO staff members participated in this research. Drawing on a postcolonial theoretical framework and employing a qualitative research approach and Indigenous methodology, this thesis found that ACCOs predominantly practice PR-like activities in reactive ways on an ad hoc basis due to their limited communicative resources or lack of knowledge on how to integrate PR into their organisational structure. It was further established that short-term government funding programs challenge the ACCOs’ ability to budget for PR. A key finding was the importance of Aboriginal culture and kinship systems that must be factored in to understanding the ACCOs’ working environments and ways of communicating with members, communities and other stakeholders. This thesis calls for further research and development of theoretical frameworks embracing and extending the cultural diversity of PR practices. Moreover, it contends that there is a need to introduce culturally sensitive and sector-specific PR that sheds light on Indigenous contexts particularly within postcolonial societies, as PR holds the potential to give voice to and drive social change for minorities in our communities locally and abroad.

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Birnbaum, Guillet de Monthoux Paula. "Between mission and market : the creation of fundraising propositions." Thesis, Gotland University, Department of Business Administration, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-355.

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The voluntary sector is growing in importance; in fundraising turnover, number of players and marketing professionalism. This study explores the process by which the fundraising organisations define and develop their propositions to the market. Starting with an observation that organisations with very different history and tradition present themselves to the market in similar ways, it investigates how three leading Swedish organisations create the basis for their propositions to the market of donors, which in fundraising practice jargon is called the Case for Support. Drawing upon research in philanthropic giving and organisational identity, the author suggests a theoretical framework for such a fundraising Case for Support. It recognises two main sources of influence, an external market source driven by donors, consumer image and behavioural trends and an internal mission driven source, defined by organisational history, values and programme track record. In the playing field between Market and Mission an organisation can reflect, develop and communicate their Case for Support – and their own "selves".

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Feuk, Johanna. "A Relationship with benefits: Relationship Marketing in Non-profit Organisations in South Africa." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-13146.

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Purpose: The purpose of this article was to see how NPO’s can use relationship marketing in their activities to secure donors and funding for their causes and projects. Methodology: Unstructured interviews were held with representatives from different hospices as well as with representatives from the umbrella organisation, the HPCA. Findings: The findings showed that the concerned hospices all had similar issues and suffered with the same problems, both economical and communicative. Successful relations were built on personal contacts and projects where donors took an active part The higher the grade of involvement the higher commitment and loyalty towards the hospice/organisation. The factors that were salient in the successful cases are also factors that are salient in the theory of successful relationship marketing (e.g. loyalty, commitment, interaction). Value: The article highlights the complexity of the market of NPO’s in South Africa and some of the issues they are faced with.

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Vasfi, Tashkin. "An investigation of marketing capabilities and performance in the UK's non-profit organisations." Thesis, University of Essex, 2015. http://repository.essex.ac.uk/17157/.

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Recent studies in marketing theories have developed the conceptualisation of marketing capabilities in for-profit businesses. Despite the evidence of the importance of marketing capabilities in shaping the direction of marketing in for-profit businesses, only a small amount of research investigating the concept of marketing capabilities in the non-profit organisation context. Building on the existing literature of marketing and non-profit marketing, this research offers an investigation into marketing capabilities and market orientation on performance in non-profit organisation. A quantitative research method was adopted and a survey was used to gather data from the UK-based non-profit organisations. Together with the literature review, research hypotheses and an operational model was developed. The model was tested with a survey which was directed at managers and executives of different UK non-profit organisations. Structural equation modelling was used to analyse the survey responses. The structural model showed a good fit with the data and good convergent and discriminant validity as well as reliability stability. This research is the first to formulate and develop the concepts of marketing capabilities and market orientation in the non-profit context. The outcome of this research adds new perspectives to the growing body of non-profit marketing literature, and suggests directions for future research. This research also offers important implications for management bodies in the non-profit organisations and public policy-makers alike.

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Butler, Lauren. "Strategy formulation and implementation in non-profit organisations in the Nelson Mandela Municipality." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/d1020253.

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Literature indicates that the sustainability of Non-Profit Organisations (NPOs) is important as they provide pivotal services to the community. In this study, the researcher investigates common problems associated with strategy formulation and implementation in NPOs in the Nelson Mandela Metropole. The researcher reports on the importance of strategy within all organisations and outlines a strategy process that can be used as a guide to measure strategic planning in NPOs. In pursuit of conducting qualitative research, a self-constructed questionnaire was used to perform telephonic interviews with managers of NPOs. The study yielded a low response rate, but based on the analysis of the data collected, findings indicate that the main problem is not with strategy formulation or implementation, but with the understanding of the concept of strategic planning. During the interview process, it became evident that there is a common misconception that the annual operations planning constitutes a strategic plan. A major limitation to this study was the absence of a benchmark against which to measure success. Unlike a for-profit organisation where success is measured by profit margins, NPOs have different priorities and therefore successful strategic planning differs from one organisation to another. A recommendation for managers at NPOs is that they start thinking strategically about their organisation, its planning, and methods for doing so (which is discussed in Chapter Five).

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Wadongo, Billy Indeche. "Performance management and evaluation in non-profit organisations : an embedded mixed methods approach." Thesis, University of Bedfordshire, 2014. http://hdl.handle.net/10547/333444.

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Performance management research in the private and public sector has received much attention in management accounting research; however, empirical studies on performance management in the non-profit sector remain scarce. This study proposes and validates a model that explains the relationships between contingency variables, performance management practices, and organisational effectiveness in the non-profit sector. The study employed a mixed methods research approach, which entailed a field study and a cross-sectional survey in the Kenyan non-profit sector. The field study was undertaken to understand the perceptions of NPO leaders on non-profit sector characteristics, organisational effectiveness, determinants, challenges, and benefits of implementation of performance management systems in the Kenyan non-profit sector. Thereafter, a cross-sectional survey (using mailed questionnaires and an online survey) was used to collect quantitative primary data. Structural equation modelling was used to analyse the quantitative data. The structural equation modelling approach was adopted to test the hypothesised relationships among the contingency factors, performance management practices and organisational effectiveness. The findings indicate that performance management in NPOs can be categorised into three groups: performance planning, performance measurement and performance context. The NPOs emphasise mission statements and core values within the formal PM system. Although a number of private sector measurement frameworks are utilised, the NPOs mostly use logical framework, with emphasis on output and financial measures and team based targets with no clear rewards. The PM systems are resource intensive and they lead to goal displacement and narrow definition and measurement of organisational effectiveness. The results further reveal that among the contingency variables, strategic orientation significantly predicted performance management practices and organisational effectiveness in non-profits. Among the performance management variables, performance planning, performance targets, and performance rewards significantly predict organisational effectiveness domains. Furthermore, performance management practices mediate the relationship between strategic orientations, technology, information technology, leadership and external environment and organisational effectiveness domains. However, organisational size was not significantly related to performance management practices or organisational effectiveness. To successfully implement and benefit from the PM system, non-profit organisations need to address the fit between contextual factors and the performance management system. By employing a pragmatic, embedded, mixed methods approach this study provides empirical evidence of performance management practices that influence organisational effectiveness beyond the rhetoric of performance management theory. At the practice level, the findings will benefit Kenya government, non-profit organisations, donor agencies and performance evaluation practitioners.

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Hsieh, Lu-Yi. "The development of Taiwanese voluntary organisations in historical perspective : democracy and partnership?" Thesis, University of Bristol, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.324354.

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Costa, Hugo Manuel Gomes. "Proposal of a balanced scorecard in a non-for-profit international association." Master's thesis, Instituto Superior de Economia e Gestão, 2016. http://hdl.handle.net/10400.5/12428.

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Mestrado em Ciências Empresariais Num mundo cada vez mais competitivo e num contexto de crise económica Europeia, mais do que nunca as organizações sem fins lucrativos enfrentam grandes restrições orçamentais, sendo forçadas pelas suas partes interessadas e em última análise pela sociedade a ter de fazer mais com muito menos. Neste cenário é fundamental que possuam uma gestão extremamente profissionalizada, permitindo a sua sustentabilidade financeira e a capacidade de realizar o que se propuseram, e que consiste na razão da sua existência, através da implementação das estratégias e mecanismos de gestão que possibilitem construírem o futuro e de modo a estarem preparadas para novos e inesperados desafios, enquanto perseguem a sua missão. Ao longo dos últimos 20 anos, o Balanced Scorecard demonstrou ser uma ferramenta bastante eficaz na gestão da estratégia, quer entre as organizações do sector lucrativo, quer nas organizações sem fins lucrativos, afigurando-se portanto a sua aplicação a um sector onde os recursos são cada mais escassos, como ainda mais premente e essencial. O presente trabalho de projecto apresenta como objectivo principal uma proposta de implementação de um Balanced Scorecard numa Associação Internacional sem fins lucrativos, pretendendo proporcionar um estudo detalhado numa organização inter-governamental. Apesar de a literatura apresentar vários estudos de aplicação da ferramenta em organizações sem fins lucrativos, não foi encontrado nenhum estudo no campo específico do apoio pan-europeu ao networking científico e tecnológico, pelo que se considera este trabalho de projecto como uma válida contribuição para o estudo da aplicação do Balanced Scorecard como ferramenta de gestão. Nowadays in an increasingly competitive world and in a context of European economic crisis, more than ever the non-for-profit organisations are facing budget constraints and being called to do more with less from the stakeholders and ultimately from the society. In this scenario is fundamental to the non-for-profit organisations to have a very professional management, enabling the financial sustainability and ?fit for purpose? of the organisations, through the implementation of the necessary strategies and mechanisms in order to shape their future and to be prepared for new and unforeseen challenges whilst pursuing their mission. The Balanced Scorecard has shown, for more than 20 years to be an efficient and effective tool for strategic management and management control both in profit and non-for-profit organisations and its application in the non-for-profit organisation seems to be even more relevant in times of resources increasingly scarce. Thus, the current project aims to propose a design of a Balanced Scorecard in a non-for-profit International Association, giving the opportunity to present a detailed study on an inter-governmental organisation. Despite the literature presenting several application studies of the tool in non-for-profit organisations, no empirical study was found in this specific field of pan-European support of scientific and technological networking. Therefore, this project is considered as one more valid contribution for the applied study of the Balanced Scorecard as a management tool.

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Al-Alawi, Adel Ismail. "Guidelines for the successful development of computerised management information systems in non-profit organisations." Thesis, University of Leeds, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.305483.

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Smith, Natalie L., and A. Rundio. "Are Non-profit Sport Organisations Collaborating or Competing? Introducing ‘Coopetition’ to the Theoretical Conversation." Digital Commons @ East Tennessee State University, 2017. https://dc.etsu.edu/etsu-works/2403.

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Booth, Emily Anne. "Online marketing and fundraising strategies for non-profit organisations in the Cape Town health sector." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1311.

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Thesis submitted in fulfilment of the requirements for the degree Master of Technology: Design in the Faculty of Informatics and Design at the Cape Peninsula University of Technology 2013 As healthcare is such a widespread issue in South Africa, this research focuses on non-profit organisations in the health sector. Non-profit organisations take on much of the work that the government cannot deliver with respect to the overall wellbeing of patients at hospitals, in specialised care, in basic healthcare, and most significantly, in areas where private healthcare is unaffordable. This study investigates online marketing, fundraising activities and strategies of non-profit organisations in Cape Town’s health sector. It illustrates the growing popularity of these channels, and argues that many non-profit organisations are not using online marketing tools effectively to raise the funds and support they need. Two longstanding non-profit organisations based at the Red Cross War Memorial Children’s Hospital, are the subject of the study, as this hospital is a prime example of how a government-run institution relies on the support of effective non-profit organisations. The conceptual framework required extensive reviews of the existing literature on the South African non-profit sector, the health sector and the role of non-profit organisations in these sectors. Furthermore, it reviewed successful marketing practices for non-profit organisations, including appropriate online marketing and fundraising strategies. A qualitative and quantitative research approach was employed, using semi-structured interviews and an online survey of twenty-seven health sector non-profit organisations. Key people in the non-profit health sector, the non-profit communication design sector and the corporate online marketing sector were interviewed. The online survey was conducted to gain a clear insight into the current online marketing practices and activities of Cape Town based health sector non-profit organisations. Grounded theory was used as an analytical tool in this research where themes emerge and theory is constructed based on insights and knowledge gained during the research. The results reveal that many non-profit organisations in the Cape Town health sector do not seem aware of the benefits of implementing an online marketing and fundraising strategy. This study concludes that online marketing and fundraising is vital for a non-profit organisation’s success. It is recommended that all members of non-profit organisations learn as much as they can about the importance of online marketing, as well as the importance of having a solid strategy. A unique framework for branding, strategy, online marketing and fundraising is proposed as a solution to the research problem, and further recommendations include the design of a textbook or eBook and an online platform connecting non-profit organisations in the health sector in South Africa.

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seitanidi, Maria May. "Partnerships between non-profit organisations and businesses in the UK : a critical examination of partnerships." Thesis, University of Nottingham, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.505574.

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Cruickshank, Mercia. "The role of stakeholder dialogue in the sustainable management of HIV/Aids non-profit organisations." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/62692.

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The global impact of HIV/Aids on children is ever-increasing. In an emerging country, such as South Africa, the number of orphans and vulnerable children due to HIV/Aids has caused the increased need of Non Profit Organisations (NPOs) to cater for these children. NPOs play a vital role in educating people about the prevention, spread and treatment of HIV/Aids, however many NPOs are unable to continue their work due to the lack of funding, the incorrect utilisation of the funds and even the mismanagement of the NPOs. Many NPOs are volunteer-run and most grassroots NPOs are born from an individual or group of individuals that have a passion to help a certain cause. Due to many grassroots NPOs relying on one individual who is available to manage it on a daily basis, it can lead to the miscommunication within the NPOs and between the donors and stakeholders of the NPOs. Relationships between stakeholders are built around trust and mutually beneficial outcomes for all the stakeholders involved. If distrust, the perceived mismanagement of funds or miscommunication occurs, the relationship with the same sponsor/donor can be negatively affected. This can cause NPOs to not receive continuous sponsorship or support. The establishment of good relationships with sponsors/donors and the other stakeholders within the environment is very important in the long-term sustainability of a NPO. One of the main problems facing the grassroots NPOs is longevity. In Gauteng alone there are over 20 000 NPOs all competing for funding, sponsorship and stakeholders to invest long term in their cause and to allow for their survival. Very few NPOs are able to exist for long periods of time due the lack of strategic communication between stakeholders and the NPOs. Many NPOs are not trained in the valued skills of communication and relationship building with their stakeholders. The research aim of the study was to investigate the role of stakeholder dialogue in the sustainable management of an HIV/Aids grassroots NPO in Gauteng. The study aimed at illustrating the complex system of dialogue from Freire's participatory perspective and the impact that dialogue can have on the sustainable strategic management of a NPO. It illustrates the importance that the communication boundaries between the various stakeholders should be permeable boundaries allowing for bi-directional communication and dialogue as well as feedback between these individual elements to ensure proper strategic communication. The study is comprised a comparative case study analysis. The empirical stage of the study was developed based on the literature which provided the theoretical questions that were addressed. The research methodology followed was email questionnaires, in-depth interviews and documentation and website reviews. A detailed comparative case study analysis with representatives from five business sectors, namely the Clothing industry, Ministry industry; NPO (community), Financial Industry and FMCG industry was undertaken. The study was qualitative in nature to allow for the expansion and exploration of the dialogue processes with the different stakeholders. Due to time constraints from the mostly volunteer-run NPOs email questionnaires were preferred. The questionnaires were filled out by the respondents after which the researcher had follow-up discussions with respondents where further clarification was needed. The two NPOs who could avail themselves for in-depth face-to-face discussions greatly assisted the researcher to gain insight into all the challenges, unsustainable management processes and lack of dialogue between the NPOs and their stakeholders. The Morse and Field approach was used to analyse the data allowing for comprehending synthesising, theorising and re-contextualisation in order to do comparisons and interpretations of the various data collected from the grassroots NPOs, their stakeholders and management. The research findings have revealed that due to grassroots NPOs being volunteer-run, sponsors/donors were not always participating in dialogue and the lack of central management stakeholders or teams within the grassroots NPOs caused for some NPOs to be unable to communicate and manage themselves effectively thereby resulting in an inability to maintain a status of sustainability. In order to increase the sustainability and effectiveness of communication within grassroots NPOs, the stakeholders and grassroots NPOs are to continuously encourage dialogue, focus on communication, feedback, adaptation and continuous relationship management which can be established through building long term communication processes and relationships. The more involved the stakeholders become and feel, the more likely they are to remain loyal to the cause that the grassroots NPO is working toward bettering in the community, especially in the vulnerable HIV/AIDS orphan grassroots sector. Through communication, the NPO is able to maintain dialogical processes whereby they can continuously adapt to suit the stakeholder's needs as well as the community it is serving. The relationship between the stakeholders shifts from being a parent-child relationship, to that of a partnership with equal vested interested. This partnership allows for stronger relationships to be established, better communication channels to be created and long term sustainability as all the partners are investing financially and intellectually to create change within a community that needs assistance. Mini Dissertation (MPhil)--University of Pretoria, 2017. Communication Management MPhil Unrestricted

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Barnard, Isél. "The challenges of value-added tax compliance provisions for non-profit organisations : an explorative study." Diss., University of Pretoria, 2009. http://hdl.handle.net/2263/67769.

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The non-profit sector plays a vital role in addressing developmental challenges including poverty, unemployment and inequality. To enable the developmental mandate of the non-profit sector, Government incorporates tax reliefs in legislation as behavioural incentives. But, despite government's objective to create an empowering platform for NPOs through tax incentives, the legal framework for the taxation of non-profit organisations, especially in terms of VAT, is complex and multi-layered. The complexities of current legislation relevant to NPOs paired with the inherent limitation of financial and technical resources is limiting government's aim to create an enabling environment for these entities to flourish. The challenges are a result of both the inherent nature of the NPO sector as well as legislative challenges and shortcomings and includes limitations in terms of technical and financial resources, tax policy intent, classification of project activities, definition of income and related VAT treatment and claiming of inputs and allocation. Die nie-winsgewende sektor speel 'n belangrike rol in die stryd teen ontwikkelingsuitdagings, insluitende armoede, werkloosheid en ongelykheid. Om die ontwikkelingsmandaat van die nie-winsgewende sektor te stimuleer, stel die regering deur wetgewing belastingverligting vir die sektor in. Maar ten spyte van die regering se doel om 'n bemagtigingsplatform vir die nie-winsgewende sektor te skep deur belasting vrystellings, is die wetlike raamwerk vir belasting van nie-winsgewende organisasies, veral ten opsigte van BTW, kompleks. Die kompleksiteite van huidige wetgewing in terme van BTW, wat gepaard gaan met die inherente beperking van finansiële en tegniese hulpbronne, beperk die regering se doel om 'n bemagtigende omgewing te skep vir hierdie entiteite om te floreer. Die uitdagings is die gevolg van beide die inherente aard van die nie-winsgewende sektor, sowel as wetgewende uitdagings en tekortkominge en sluit in beperkings ten opsigte van tegniese en finansiële hulpbronne, belastingbeleid, indeling van projekaktiwiteite, definisie van inkomste en verwante BTW-behandeling en aanspraak making op insette en toekennings. Mini Dissertation (MCom)--University of Pretoria, 2017. Taxation MCom

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Hadebe, Patricia. "Responsive strategies adopted by non-profit organisations in recessionary times to ensure their financial sustainability." Diss., University of Pretoria, 2013. http://hdl.handle.net/2263/41976.

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The impact of the global financial crisis, which has its origins in the United States, reverberated through the private sector and brought some country economies to their knees. This highlighted the interconnectedness of world economies. Big companies filed for bankruptcy whiles others were acquired in a bid to avoid total annihilation. Unemployment levels reached terrifying heights. While the world economy was unravelling and the legitimacy of governments was determined by their ability to alleviate the financial pressures their citizens were under; another group was feeling the pressure. However, the impact the financial crisis has had on group has not received nearly as much attention. Although the non-profit sector may not feature highly on the economic scales and matrices; it is part a part of the global economic fabric. It receives funds from governments, corporates, foundations, philanthropists and individual citizens. The size of the donations they receive correlates to the size of the disposable income of their donors. It therefore follows that when the world economy unravelled; non-profit organisations saw a marked decline in the funds received. This paper sets to establish not only how the South African non-profit sector responded to what became a funding crisis for them; but also to test their responsive strategies within the framework of the strategy process. An exploratory research method was used to investigate this problem, and the results showed on the one hand, a spirited sector that has taken the challenge on by adopting more commercial thinking to ensure their financial sustainability. On the other it was found that challenges with a key strategic partner prevailed as well as the challenge of accepting the incongruence of embracing commercial practices vis-à-vis holding deep social mission values. Dissertation (MBA)--University of Pretoria, 2013. zkgibs2014 Gordon Institute of Business Science (GIBS) MBA Unrestricted

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Hammar, Jenny, and Erik Lagerborg. "Performance measurement and evaluation for cultural non-profit organisations : A model developed for Swedish museums." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35859.

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This study highlights the difficulty for non-profit cultural organisations to measure and evaluate the performance of their operations. The goal was to suggest and test a model for performance evaluation that can be used by museums, more specifically it was developed for Swedish Museums. The theoretical framing of the study is Operations Management. With this being a practical and problem-solving research discipline, the pragmatic approach with Design Science research was chosen as the methodological foundation. Based on this strategy several research methods were used in the process of solving the problem and designing the model. Based on previous models for performance evaluation, with the adaptation to the setting of Swedish Museums a model was presented, tested and evaluated in the study. The study was delimited to the design phase and implementation was not part of the report. After having tested the model, a follow-up interview was conducted. In the interview, the test results were presented to a museum manager in order to validate that the model can be used as a tool for decision support and as a way to report non-financial results to stakeholders such as politicians or their representatives.

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Choto, Prominent. "Marketing and management framework to create sustainable healthcare sector non-profit organisations in South Africa." Thesis, Cape Peninsula University of Technology, 2019. http://hdl.handle.net/20.500.11838/3000.

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Thesis (DCom (Marketing))--Cape Peninsula University of Technology, 2019 Poverty gaps and poor living conditions in developing countries have led to an increasing need for social support. Owing to this, there is a growing number of new players in the non-profit organisation (NPO) sector, which has given rise to intense competition for donor funding. More so, the global economic crisis of 2008 resulted in reduction and uncertainty in funding and philanthropic income. The environment in which NPOs operate is no longer favourable especially considering the intense competition for donations. Thus, sustainability has emerged to be a critical issue for these organisations, as they have to sustain a long-term, perpetual need with limited funding. In response to this, many scholars have concluded that adopting marketing strategies, and business-oriented methods and practices, can contribute and enable these organisations to achieve sustainability. Even though some NPOs have moved towards adopting these strategies, sustainability remains a challenge for them. The reason for this could be that NPOs are not utilising marketing and management strategies as widely as they should be. This prompted the following research question: To what extent do healthcare sector NPOs employ marketing and management strategies in their operations? In order to address this question, a combination of techniques was adopted which included literature review, in-depth interviews, focus groups discussion, and thematic and content analysis. Some say that the lack of adoption of marketing strategies and business-oriented methods is mainly due to a lack of understanding of the benefits of marketing and the perception that marketing is only for the for-profit sector. This incited the question of what should be the impact of including marketing strategies on growth and sustainability of healthcare sector NPOs in South Africa? In the literature review, evidence was presented that NPOs are of significant value to any economy they serve, they aid in addressing inequality gaps, and they provide services that cannot be provided by the state to disadvantaged communities and individuals. In light of the value-add NPOs bring, it is imperative for these organisations to operate for the long-term. This could be achieved through the adoption of marketing and business-like approaches as noted in previous studies, however, this is not the case as these organisations are faced with funding challenges and intense competition. This elevated the question: How should the challenges to the current NPOs marketing efforts be addressed? This study utilised the qualitative method. Qualitative methods were considered the most applicable for this study because they help the researcher to gain deeper insights into the research problem through interactions with the study participants. The study finds that the inability to adopt business-oriented methods in NPOs is owing to a lack of skills and expertise, lack of knowledge of how to approach marketing and the high dependence on donor funding. The respondents concur that the high dependence on donor funding has resulted in a lack of independence on how to utilise the funds. According to the literature, due to a high dependence on donor funding, the design of NPOs’ projects is usually framed to suit donor requirements and within the budget line items that are acceptable to the donor; essentially donors require their funds to be used only for charitable activities they are interested in. This raised a question: What should be the main funding streams for NPOs in the healthcare sector in South Africa? In response to the literature, research questions and the study findings, a framework was developed which could provide NPOs with the basic understanding of how to adapt marketing and management strategies for sustainability; where the process should start, what it should involve, what are the outcomes thereof and the benefits to NPOs. This then overall answers the question of how marketing and management strategies should be effectively deployed to achieve NPO sustainability.

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Kew, Ashleigh. "An Exploration of Organisational Culture's Contribution to Job Stress in Cape Town Non-Profit Organisations, using the Culture-Work-Health Model." Master's thesis, Faculty of Humanities, 2021. http://hdl.handle.net/11427/33831.

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Organisational culture plays an essential role in the aetiology of job stress. Job stress has numerous negative effects including lower work performance and effectiveness, health problems and increased absenteeism. The direct and indirect costs associated with stress-related conditions, such as burnout, can result in reduced organisational commitment and engagement. Such situations require urgent attention from the management of any organisation, and it is essential that organisations take appropriate steps to avoid excessive stress of employees if they are to continue their vital work. The study uses the Culture-Work-Health Model as a framework to understand organisational culture and its contribution to job stress in Cape Town non-profit organisations (NPOs) working in the discipline of mental health and mental disability. An exploratory, qualitative research design was selected to develop an understanding of organisational culture in Cape Town NPOs. Seven employees from three NPOs, making up the total sample of 21 participants, were selected through non-probability, purposive sampling. From each organisation of seven employees, four were selected from management/leadership positions and three were selected from non-management in order to gain rich insightful data from both management and non-management perspectives. Data collection was done through semistructured, face-to-face interviews with the participants. The data was analysed through the use of Tesch's (1990) stages of analysis. Finally, a framework for analysis was developed based on the themes, categories and sub-categories that emerged. This study contributes to enhancing understanding of Cape Town NPO organisational culture, NPO management practices and job stress as well as providing a springboard for further research into these areas. A number of significant findings were made including: NPOs described a clan organisation-type culture with a committed and passionate staff; NPO management were perceived as unsupportive due to lack of transparency, which was exasperated by their inability to pay higher salaries; NPOs where management incorporate supervision and regular staff meetings were perceived more positively and reported fewer issues of miscommunication; and individuals who were able to incorporate a healthy work and non-work life balance thrived in the NPO setting. Based on these findings, a number of recommendations were made including: the development of an organisational mental health policy; mandatory regular staff meetings attended by all levels of staff to discuss general administrative issues; the communicated availability of support structures to staff, such as on-site counselling; and - very importantly - regular supervision for all staff members working directly with vulnerable clients.

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Maboya, Mmabatho. "Exploring the funding challenges and financial sustainability trends of selected non-profit organisations in South Africa." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/59857.

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Non-profit organisations are constantly concerned about their ability to continue implementing their programmes in a sustainable manner. This is so their work in addressing socioeconomic challenges can continue to benefit the vulnerable members of society. Their interventions require sustainable donor funding from, which they often have no control over, and organisations can find themselves financially vulnerable, so that the sustainability of their organisations is at risk. This research aims to understand the factors that affect and influence the financial sustainability of non-profit organisations. It explores the approaches that NPOs have pursued in order to become financially sustainable. Recognising financial sustainability as one of the key contributors towards organisational sustainability, the report covers the role of governance structures in enabling organisations to be financially sustainable. Senior managers from ten non-profit organisations operating in South Africa were interviewed. Qualitative research methods were applied to conduct data collection and analyse the interview responses, using an empirical interpretivist philosophy. The researcher used Atlas.ti software to analyse and develop findings. The results indicated that non-profit organisations prefer to have a combination of long term donor funding, a capacity to develop income generating sources, and a good reputation that allows them to attract collaboration partners in order to deliver on their missions. The results also showed that there is a need to develop strong governance structures that enable the organisations to recruit resourceful board members that can provide an oversight on organisational strategy and control, participate in their fundraising efforts, and enable the organisation to invest in ideas for income generation by increasing the risk appetite of the organisation. A preliminary framework is presented that can be used by organisations to design financial sustainability strategies. The research concludes by proposing recommendations for non-profit organisations, academic literature and management of non-profit organisations, as well as recommendations for future research Mini Dissertation (MBA)--University of Pretoria, 2017. pa2017 Gordon Institute of Business Science (GIBS) MBA Unrestricted

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Joseph, Mary Claire. "Developing a strategic framework for a non-profit organisation with specific focus on the." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/17469.

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Thesis (MBA)--Stellenbosch University, 2008. ENGLISH ABSTRACT: All organisations, commercial or nonprofit, are exposed to a highly competitive and uncertain environment which is fuelled by globalisation and technological advancement. Organisations make use of business analytical tools to assist them in the effective management of their organisations. Strategic management in particular, is used as an analytical and decision making tool. The Christian church is by no means excluded from the effects of the changing society due to globalisation, technological advancement and post-modernism. Christianity has been a way of Ufe for many people over the past two millennia; however, there is a growing concern that Christianity is facing extinction. Research and surveys conducted indicate a decline in membership and attendance of worship. The literature reviewed in this research revealed that nonprofits, and in particular religious organisations, are focused primarily on their mission, rather than taking a holistic view of the external and internal environment in making strategic business decisions. This presented an opportunity for a research study on the application of strategic management principles in a church organisation, without compromising the church's mission. The research problem addressed in this report is: Can strategic management techniques and principles applied in business today, successfully be adapted for formulating a strategic framework which will enhance the growth and survival of the Christian Church? An extensive literature review has been undertaken within the field of the strategic management discipline in business and in non-profits. The purpose of the research is aimed at strategic management techniques to be applied to the Christian church. It made sense therefore to gain some understanding of what literature presented with regards to strategic management concepts in churches. Churches are expected to survive amidst a changing society, the church is expected to respond to the needs of its members and yet remain true to its mission. A number of issues which need v consideration when making strategic decisions have been addressed. These include: postmodernism and its challenges, public trust, leadership, volunteerism, money, culture, diversity, structures and systems. A strategic framework was applied to test its usefulness as a tool in the church. Elements of the framework entail the strategic intent which embodies the vision, mission, goals and objectives of the organisation. The internal and external environment in which the organisation exists, is analysed and the results are integrated to formulate an appropriate strategy. Based on the results of the literature reviewed, the research problem has been answered positively. The scope of the research is non-denominational and does not focus on any specific religious doctrines. Therefore, regardless of beliefs or re li gious convictions the framework provided can effectively be applied by any religious or nonprofit organisation. Although the proposed framework could be applied to multiple religious trad itions, the focus is on the Christian church and some examples are uniquely Christian. Ultimately it is intended that the adopted framework enhances the ability of Christian churches to grow from strength to strength. Working within the framework presented does not guarantee the success of the church but it will provide a structure for management's decision making. The need for flexibility within the framework must be recognised and appreciated. The research report is exploratory in nature and reviews existing knowledge to prepare the way for further research into relationships between strategic management and religious organisations. AFRIKAANSE OPSOMMING: Aile organisasies, hetsy sake-ondernemings of nie-winsgewende assosiasies, word blootgestel aan haogs mededigende en onsekere omgewingsomstandighede wat aangevuur word deur globalisering en te9nologie5e vooruitgang. Organisasies rnaak gebruik van analitiese hulpmiddels om hulp 1e verleen in die doeltreffende bedryfsleiding van hul organisasies. Strategiese bestuur word in die besonder as 'n analitiese- en besluitnemingswerktuig gebruik. Die Christelike kerk bly geensins onaangeraak deur die uitwerking van 'n gemeenskap wat verander weens globalisering, te9nol09ie5e vooruitgang en die nadraai van modernisme. Vir vele mense was Christenskap oor die afgelope twee millennia 'n lewenswyse; desnieteenstaande is daar 'n groeiende besorgdheid dat Christenskap uitwissing in die oe staar. Navorsing en opnames toon 'n afname in lidmaatskap en bywoning aan godsdienste. Die geskrifte wat vir hierdie navorsing bestudeer is, het onthul dat nle-winsgewende, en in die besonder religieuse organisasies, allereerste op hul missie fokus, eerder as om 'n holistiese benadering te neem van die interne en eksterne omgewingsomstandighede, wanneer strategiese ondernemingsbesluite geneem word . Dit het die geleentheid geskep vir navorsing in die toepassing van stategiese bestuursbeginsels in 'n kerk-organisasie, sonder om die kerk se missie in gevaar te stel. Die navorsingsprobleem wat in hierdie verslag aangespreek word, is: Kan die strategiese bestuurstegnieke en -beginsels wat hedendaags in sake-ondernemings toegepas word, suksesvol aangepas word om 'n strategiese raamwerk te formuleer wat die ontwikkeling en oorlewing van die Christel ike kerk sal verhoog? 'n Uitgebreide oorsig van literatuur rakende die terrein van strategiese bestuursbeginsels In sake-ondernemings en nie-winsgewinde assosiasies is onderneem. Die doel van die navorsing was gevestig op strategiese bestuursbeginsels wat op die Christelike kerk toegepas kon word . Dit het dus sin gemaak om ondersoek in te stel oor wat die literatuuf s~ rakende strategiese bestuurskonsepte in kerke. Daar word van die kerk verwag om in 'n veranderende gemeenskap te aorleef, om te reageer op die behoeftes van sy ltdmate en nog steeds getrou te bly aan sy missie. 'n Hele aantal vraagpunte wat oorweging benodig wanneer strategiese besluite geneem word, is aangespreek. Oit sluit in: postmodernisme en sy uitdagings, publieke vertroue, leierskap, vrywillige dienslewering, befondsing, kultuur, diversiteit, strukture en sisteme. 'n Strategiese raamwerk is toegepas om sy bruikbaarheid as 'n werktuig in die kerk te toets. Elemente van hierdie raamwerk bevat die strategiese beweegrede wat die visie, missie, doelwitte en doelstellings van die organisasie omvat. Die interne en eksterne omgewing waarin die organisasie bestaan, is ge-analiseer en die resultate toe ingelyf om 'n gepaste strategie te formuleer. Gegrond op die resultate van die literatuur wat in oorsig geneem was, is die navorsingsprobleem positief beantwoord. Die omvang van die navorsing is nie gekoppel aan kerkverband nie en fokus dus nie op enige spesifieke godsdienstige leerstellings nie. Hierdie raamwerk kan dus ondanks die geloofs-oortuigings en - belydenisse doeltreffend op enige godsdienstige of nie-winsgewende organisasie toegepas word . Alhoewel die voorgestelde raamwerk op veelvuldige religieuse tradisies toegepas kan word, is die fokus op die Christelike kerk en party voorbeelde wat aangehaal word, is uniek aan Christendom. Daar word uiteindelik ten doel gestel dat die aanvaarde raamwerk die vermoe van Christen kerke om van krag tot krag te groei, verhoog. Wanneer daar binne die voorgestelde raamwerk gewerk word, is daar geen waarborg dat die kerk suksesvol sal wees nie, maar dit voorsien wei 'n struktuur vir bestuurslui se besluitneming. Die nodigheid vir buigsaamheid binne die raamwerk moet ook erken en waardeer word.

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Nondzube, Thabisa. "The application of public relations methods in raising funds as utilised in Western Cape non-profit organisations." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/2309.

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Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2011. The research is based on the use of public relations methods by non-profit organisations that operate in the city of Cape Town in the Western Cape Province. The public relations function is often seen as a function that does not appeal to the bottom line, namely, bringing in profits to organisations. Contrary to this belief, the stakeholder theory of public relations emphasises the triple bottom line approach, which focuses on people, planet and profit. The third quarter of the year 2008 brought about an economic downturn in international markets. The repercussions of the recession that began in 2008 had a ripple effect that had an adverse impact on non-profit organisations. Not only did some businesses have to close down, but others had to re-align their purpose and role in society. They had to decide which causes were worthy of their donations, and whether these were strategically aligned with what the donor organisation wanted to achieve in their corporate social investment strategies. One of the sectors that took a knock from the recession was the third sector, also referred to as non-profit organisations. This sector already relies on donations from the corporate sector, philanthropists and subsidies from government. It has become necessary now for the third sector to become creative in finding methods of sustainability in order to continue to render their services. In the light of the current global economic crisis, there is now even more pressure for this sector to be proactive and creative in their methods of raising funds. The research attempts to find out which public relations methods non-profit organisations are utilising in order to raise funds and whether these methods are of any assistance in achieving the fundraising goals. The research also tests the relevance of themes such as relationship management, reputation management and the impact of consistency of communication with stakeholders.

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Kusikwenyu, Schwarzenegerr. "An exploratory study of collaboration among early childhood development non-profit organisations in the Western Cape Province." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/20052.

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Collaboration among Early Childhood Development Non-Profit Organisations (ECD NPOs) in South Africa is an unexplored area of research. Little is known about the ECD NPO sector, let alone the strategies they employ to remain viable, effective and efficient in the face of a declining resource base. Collaboration is one of these strategies and it is hoped that this qualitative research will make a contribution to the understanding of the state of collaboration among ECD NPOs in the Western Cape Province. The study explores how ECD NPOs and government participants understand collaboration in this sector, and investigates the factors that are considered before entering past and present collaboration initiatives. The study further explores the value of collaboration, and the factors enabling and those inhibiting collaboration among ECD NPOs in the Western Cape Province. Nineteen (19) face-to-face in-depth interviews were conducted with participants from sixteen (16) ECD NPOs and three (3) government departments. The study revealed that ECD NPO and government participants had a common understanding of collaboration. ECD NPOs considered various factors such as capacity, time/time frame, cost and benefit analysis, partner's track record and the need for service before engaging in collaborative initiatives, while government participants only considered capacity (human resources and expertise) and collaborating partner's track record before engaging. The study indicated that there were more benefits than challenges to collaboration among ECD NPOs. In addition, the study established that the factors enhancing collaboration among ECD NPOs in the Western Cape include shared or similar vision, good working relationships, networking, common knowledge and understanding of the ECD sector and an open mind approach. On the other hand, the factors inhibiting collaboration among ECD NPOs include shortage of resources, competitiveness, time constraints, organisational culture differences, fear of the unknown and geographical location. Participants spoke positively about their collaboration experiences and noted how this would be a strategy to pool resources and enhance their survival, effectiveness and efficiency in service delivery in the ECD NPO sector.

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Baulderstone, Joanne Mary, and jo baulderstone@flinders edu au. "Why Can't You Just Tell the Minister We're Doing a Good Job? Managing Accountability in Community Service Organisations." Flinders University. Political and International Studies, 2005. http://catalogue.flinders.edu.au./local/adt/public/adt-SFU20051212.163812.

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Community service organisations play a crucial role in the delivery of many social services while functioning from a strong values base often associated with a particular religion. They attempt to respond to the needs of multiple stakeholders. This creates a complex and sometimes ambiguous set of accountability relationships. Government contributes significantly to the funding of most community service organisations, and often this is reflected in close working relationships between public servants in funding departments and managers of community service organisations. The nature of this relationship was changed as a consequence of a wave of public sector reforms beginning in the 1980s. These reforms aimed to increase the efficiency, effectiveness and accountability of government departments. Strategies adopted included funder-purchaser-provider models of service delivery, leading to the contracting out of some services previously provided by government and the adoption of more contract-like agreements with existing external service providers. This led to the development of additional mechanisms for measuring and monitoring performance. These were directed both internally towards public sector staff and externally to funded programs. The community services sectors concern about the impact of reform on their functioning and survival provided the impetus for undertaking this qualitative study of the management of accountability in community service organisations in South Australia. Data were collected in 2000-2001 through interviews with community service organisation and public service staff, and through analysis of organisational documents related to accountability. Staff from twelve community service organisations, and state and federal public servants participated. While the analysis shows the costs to community service organisations and the damage to their relationship with government resulting from reform, it also identifies improvements to the management of accountability in some organisations. Governments at both state and federal levels have since adopted the language of partnership and collaboration. This occurred partly in recognition of the negative impacts of an over-zealous emphasis on distanced purchaser-provider relationships and partly from an increasing recognition of the failure of existing systems to resolve complex social issues. Follow-up data were collected in 2004 that identified changes in the relationships between the community service organisations and funding departments, and in the community service organisations management of their own accountability. Analysis of these data found a significance increase in formal relationships between community service organisations but limited change in the relationship with government. Through an analysis of the impact of public sector change on community service organisations in South Australia, this thesis contributes to the understanding of inter-sectoral relationships and the management of accountability in community service organisations.

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Dahlström, Anna-Evelina, and Linnea Ljung. "Mediers påverkan på budskapet : En fallstudie av Kvinnobyråns kommunikation och mediala distribution." Thesis, Uppsala universitet, Institutionen för informatik och media, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-433513.

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This thesis, The Influence of Media on the Message: A Case Study of Kvinnobyrån’s Communication and Media Distribution, is written by Anna-Evelina Dahlström and Linnea Ljung. To gain insight into Kvinnobyrån’s current situation, and add to the understanding of the problem with the ethical aspects of communication for NPOs. Based on the following research questions -What is communicated via Kvinnobyrån’s media channels?, - How is Kvinnobyråns media channels utilised today and how should they be utilised, according to Uppsala Stadsmission and Kvinnobyrån?, - Does the ethical aspects of Kvinnobyrån’s communication affect their communications practices? And if so, how? The theoretical framework consists of Mediation Theory, Communicative Constitution of Organisations (CCO) and Seven building blocks of social media. The methods utilise triangulation of qualitative and quantitative methods. The material consists of interviews, social media posts and statistical data from Kvinnobyrån. The results had three main characteristics, informative, donations, and storytelling. Storytelling is the main communicative strategy and the ethical aspect is limiting Kvinnobyråns communication. The field lacks an extensive research base on ethical considerations about vulnerable people and for NPOs communication. This thesis contributes with a new perspective to the field, by examining the effect of ethical limitations on communication by mapping the problems to add insight into the phenomena. The paper has 62 pages and is published by the department Media and Communication studies: Department of Informatics at Uppsala University during the fall term of 2020 supervised by Martina Ladendorf.

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Grönberg, Josefine, and Ann-Christine Ågren. "Mindre ideella organisationers redovisningsprocess." Thesis, Högskolan i Skövde, Institutionen för handel och företagande, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-17699.

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Bakgrund: Mindre ideella organisationer fyller en central funktion i ekonomin och är en del av den växande ideella sektorn. Därför har en större angelägenhet vuxit fram när det kommer till de mindre ideella sektorns redovisning. Det finns ingen särskild lag som tillämpas för de mindre ideella organisationerna och de är heller inte tvingade att upprätta en särskild redovisning, vilket medför att det inte heller finns någon fastställd redovisningsprocess för dessa ideella organisationer. Frågeställning: Hur ser redovisningsprocessen ut i mindre ideella organisationer och vad påverkas den av? Syfte: Det finns generellt sett få studier som fokuserar på redovisningsprocessen i ideella organisationer och när det kommer till mindre sådana har inga tidigare studier gjorts. Arbetet syftar därför till att belysa och öppna upp området. Arbetet syftar även till att bidra med kunskap genom att beskriva den process som genomgås vid redovisning av den mindre ideella verksamheten samt undersöka vad som påverkar denna process. Metod: För att uppfylla arbetets syfte genom att besvara dess frågeställning, har en kvalitativ metod använts. Datainsamlingen består av fyra genomförda semi-strukturerade intervjuer där respondenterna är redovisningsansvariga inom fyra mindre ideella organisationer. Ett strategiskt urval gjordes där nio redovisningsansvariga tillfrågades, men enbart fyra av dem hade möjlighet att medverka. Resultat & Slutsats: Redovisningsprocessen ser inte likadan ut i alla mindre ideella organisationer men alla förefaller sig genomgå en process och ha utarbetade rutiner. Det ideella syftet medför att involverandet av revisor blir en väsentlig kostnadsfråga och den största skillnaden. En avvägning får göras kring nytta och kostnad. Samtidigt väljer de hellre att anlita en professionellt kunnig person än att riskera att det blir fel. Alla steg i redovisningsprocessen genomförs noggrannt för att upprätta en redovisning av god kvalitet, vilket visar medlemmarna hur pengarna använts och för att uppfylla de normer och värderingar som samhället har. Background: Small non-profit organisation’s play a central role in the economy and are a part of the growing non-profit sector. Therefore a greater concern has emerged when it comes to the small non-profit organisations accounting. There is no specific law set up for small non-profit organisations and they are not obliged to set up a separate accounting, which means that there is no established accounting-process for these organisations. Framing of question: What does the accounting-process for smaller non-profit organisations look like and what affects it? Purpose: There are generally few studies that focuses on accounting in non-profit organisations and when it comes to smaller ones no previous studies has been found. This study therefore aims to highlight the area. The study also aims to contribute with knowledge by describing the process that is being implemented when the accounting is being established and examining what affects this process. Method: To achieve the purpose of this study a qualitative method has been used. The data was gathered through four semi-structured interviews. The respondents are responsible for the accounting within their respective smaller non-profit organisations. Through a strategic selection, nine respondents were asked but only four of them had the opportunity to participate in our study. Result & Conclusion: The accounting-process does not look the same within every small non-profit organisation, though they follow a process and have prepared routines for how the work should be performed. The nonprofit purpose entails that the involvement of the auditor becomes a significant cost issue where balance regarding benefit and cost is considered. Though, they rather choose to hire a professionally knowledgeable person than risk making mistakes. Every step is carried out carefully to establish a report of good quality which shows the members how the money has been used and to meet the norms and values of society.

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Power, John-Gabriel. "The private provision of public goods by non-profit organisations, the case of wildlife habitat conservation in Canada." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ60747.pdf.

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Pilemalm, Sofie. "Information Technology for Non-Profit Organisations : Extended Participatory Design of an Information System for Trade Union Shop Stewards." Doctoral thesis, Linköpings universitet, MDALAB - Human Computer Interfaces, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-4981.

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The conditions for the third, non-profit sector, such as grassroots organisations and trade unions, have changed dramatically in recent years, due to prevailing social trends. Non-profit organisations have been seen as early adopters of information technology, but the area is, at the same time, largely unattended by scientific research. Meanwhile, the field of information systems development is, to an increasing extent, recognising the importance of user involvement in the design process. Nevertheless, participatory development approaches, such as Participatory Design are not suited to the context of entire organisations, and new, networked organisational structures, such as those of non-profit organisations. This reasoning also applies to the theoretical framework of Activity Theory, whose potential benefits for systems development have been acclaimed but less often tried in practice. This thesis aims, first, at extending Participatory Design to use in large, particularly non-profit organisations. This aim is partly achieved by integrating Participatory Design with an Argumentative Design approach and with the application of Activity Theory modified for an organisational context. The purpose is to obtain reasoning about and foreseeing the consequences of different design solutions. Second, the thesis aims at exploring information technology needs, solutions, and consequences in non-profit organisations, in trade unions in particular. The case under study is the Swedish Trade Union Confederation (LO) and the design of an information system for its 250 000 shop stewards. The thesis is based on six related studies complemented with data from work in a local design group working according to the principles of Participatory Design. The first study was aimed at investigating and comparing trade union management’s view of the new technology and the actual needs of shop stewards. The second study investigated the situation, tasks and problems of shop stewards, as a pre-requisite for finding information technology needs. The third study merged the previous findings into an argumentative design of an information systems design proposal. The fourth study collected the voices from secondary user groups in the organisation, and presented an Activity theoretical analysis of the union organisation and a modified design proposal in the form of a prototype. The fifth study presented an Activity theoretical framework, modified for organisational application, and used it for producing hypotheses on possible shop steward tasks and organisational consequences of the implementation of the information system. The sixth paper was aimed at the initial testing of the hypotheses, through the evaluation of information technology facilities in one of the individual union affiliations. The complementary data was used to propose further modifications of the integrated Participatory, Argumentative, and Activity Theory design approach. The major contributions of the study are, first, a modified Participatory Design approach to be applied at three levels; in general as a way of overcoming experienced difficulties with the original approach, in the context of entire, large organisations, and in the specific non-profit organisation context. The second contribution is generated knowledge in the new research area of information technology in the non-profit, trade union context, where for instance the presented prototype can be seen as a source of inspiration. Future research directions include further development and formalisation of the integrated Participatory Design approach, as well as actual consequences of implementing information technology in non-profit organisations and trade unions. On the day of the public defence the status of article V was: Submitted.

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Rehse, Kerryn Lynn. "An exploratory study of branding techniques used by registered Western Cape, [sic] development and housing non-profit organisations." Master's thesis, University of Cape Town, 2012. http://hdl.handle.net/11427/11968.

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Includes abstract. Includes bibliographical references. This purpose of this research study was to explore the marketing and branding techniques used by registered Western Cape, [sic] development and housing non-profit organisations. Utilising a qualitative research design, two forms of qualitative data collection methods were used. Data was collected through a self-administered electronic questionnaire and face-to-face interviews. The electronic questionnaire was designed using an online survey tool (ESurveyPro). The tools were used to exploretheperceptions of marketing and branding held by management in the development and housing non-profit sector in the Western Cape Province, South Africa. The population for this research study was registered non-profit organisations that operated in the development and housing sector in the Western Cape Province.

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Jatoonah, Sandra Sherila. "An exploratory study of support given to caregivers at non-profit organisations based in Cape Town, South Africa." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/11696.

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Includes abstract. Includes bibliographical references. In this study, the researcher investigated the types of support available to, and needed by, caregivers employed by non-profit organisations (NPOs) based in Cape Town, South Africa. Semi-structured interviews were done with caregivers and caregiver supervisors from four different NPOs based in Cape Town. The interviews were done on a face-to-face basis and included mostly open-ended questions. 23 caregivers, including 2 male and 21 female caregivers, as well as 4 caregiver supervisors were interviewed. Through qualitative data analysis using Tesch’s approach (1990 in De Vos, Strydom, Fouché and Delport 2002), it was found that caregivers were supported by the NPOs they work for. Caregivers had social support from other staff such as social workers, supervisors and other colleagues. The caregivers also had access to training facilities from their NPOs and from the National Association for Child Care Workers (NACCW). Moreover, three out of the four NPOs participating in the study had transport facilities for caregivers to take children to school and other places. The NPOs also organised occasional recreational activities for caregivers. Caregivers were dissatisfied with their salary level and other financial rewards were not common. All the NPOs tried to provide some form of counselling or listening service for caregivers.

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M, Granvik. "We can't live on an island: inter-organisational relationships practiced by non-profit organisations providing after-school care for vulnerable children in Cape Town." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/3873.

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Polarczyk, Adriana. "Analýza financování neziskové organizace IQ ROMA SERVIS, o.s." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-12272.

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Diplomová práce se zabývá možnostmi financování neziskových organizací a finanční analýzou, která je nástrojem k jejich efektivnímu řízení. Teoretické poznatky jsou konfrontovány s praxí na příkladě občanského sdružení IQ Roma servis z Brna. Práce se podrobně zabývá možnostmi financování činnosti a projektů neziskových organizací, charakteristikou potenciálních partnerů a příklady z praxe. Teoretická část dále poskytuje metodiku finanční analýzy upravenou pro oblast neziskových organizací. Praktická část práce představuje občanské sdružení IQ Roma servis, které se věnuje začleňování romského etnika do majoritní společnosti. Na základě jeho projektů je prozkoumáno financování činnosti této organizace a za použití finančních výkazů je provedena finanční analýza.

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Al-Foudary, Adel K. E. "Impact of information and communication technologies on charitable organisations in Kuwait." Thesis, Loughborough University, 2005. https://dspace.lboro.ac.uk/2134/7747.

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In many countries, non-profit organisations provide enormous help to the public in the form of services, aid, education, advocacy, and many other humanitarian supports. However, despite the important work of many non-profit organisations in their fields, there has been little research about the role on Information and Communication Technologies (ICTs) in facilitating aid distribution. In an effort to improve understanding of non-profit organisations working in charitable programmes, this research assesses the impact of ICTs in charitable organisations in the State of Kuwait. One of the purposes of this study is to provide guidelines to improve the use of ICTs in order to meet the needs of charities, their donors and beneficiaries, and their ability to comply with state legislation. This research uses a multi-methodology approach, which employs two system methodologies in tackling the research problem. The research methodologies that have been applied are Soft Systems Methodology (SSM) and Effective Technical and Human Implementation of Computer based System (ETHICS). The participants of the research included charities, authorities, staff, beneficiaries, and donors. The results showed that the current services and activities do not meet the needs and satisfaction of the charities, donors, and beneficiaries. The results also showed that the charities fall short in coping with the national and international compliance requirements. Consequently, there is a need for an appropriate change in systems and procedures, which include database system, communication, technical, confidentiality and security of donors and beneficiaries, co-operation and coordination, and awareness and attitudes of authorities. The study provides the changes needed to improve the current situation in Kuwaiti charities. As one of these changes, a novel design of a web-based Information Exchange System amongst Kuwaiti Charity Organisations (IESKCO) has been developed. This web-based system will combine all Kuwaiti charitable programmes in to one appropriate system, which offers the highest level of benefits at the lowest cost for their clients. In order to ensure that this new system meets the users' needs, an empirical evaluation method has been chosen to evaluate the IESKCO prototype. The results revealed that the users' needs are met using the application. This research has also led to conclusions and directions for further research on the impact of ICTs in charitable sectors.

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Rakevicius, Edgaras, and Marjolaine Bert. "Exploring the Use of Internal Marketing Within Non Profit Organisations : The example of the Swedish Society for Nature Conservation." Thesis, Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-13944.

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Purpose: The purpose of this study is to explore the potential of internal marketing within non profit organisations. Method: Qualitative case study of an NPO with the part of primary research based on fives interviews of workers.T heoretical framework: The framework consists of theories and models on internal marketing. Internal marketing is studied from the point of view of its tools of implementation, its purposes and also its limits. Conclusion: Internal marketing is revealed as a high potential for NPOs. However, this concept, developed for the profit area, requires some adaptations to fit well to NPOs.

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Yamashita, Junko. "Non-profit Organisations, Domiciliary Care Services and Gender: A Case study of the Japanese Long Term Care Insurance Act." Thesis, University of York, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.485151.

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The role that Welfare Nonprofit Organisations (WNPOs) play in elderly domiciliary care services raises important issues for social policy. This is particularly significant and timely in Japan. Firstly, the field of activities of WNPOs has been tremendously expanded by the introduction of the Long Term Care Insurance Act in 2000. Secondly, their service provision appears to have shifted from unregulated independent activities into part of the public service provision. Thus, analysing the changes in their provision and perception of domiciliary care services gives us an opportunity to uncover the restructuring process and its influence on these organisations when they come to be regulated through policy reforms. This thesis explores the activities of WNPOs: how they are organised; what kinds of services they provide; and how they provide such services. In addition, all through the research, I focus on the influence of the Act's introduction and adopt a gendered approach to its analysis. To examine these issues, 10 WNPOs providing domiciliary care services to older people were the subject of fieldwork. Avariety ofqualitative methods was used to collect a range of data: semi-structured interviews with people involved in WNPO service provision at managerial and lower levels; field notes; overt observation; and the analysis ofdocumentary sources. This thesis makes an important contribution to the knowledge ofWNPOs. It is the argument ofthis thesis that they are more diverse and ambiguous than existing studies claim and also have tensions within them. Thus, the impact of the Act's introduction has been experienced differently by different organisations. In addition, the institutionalisation of care work by the Act has brought about contradictory outcomes. for WNPOs, which are pre-dominantly run by middle-aged women. The study concludes by making some recommendations in relation to both social policy and research on WNPOs.

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Kruger, Amanda Wilna. "Mainstreaming corporate social investment : a sustainability model for donors and non-profit organisations reaching the bottom of the pyramid." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/4694.

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Thesis (MBA (Business Management))--University of Stellenbosch, 2009. ENGLISH ABSTRACT: The purpose of this research report is focused on stating a case for the strategic value to be gained from an alignment of company strategies with the needs of the bottom of the pyramid (BOP), as well as an analysis of the relationship and conditions of support between the donor and receipient of corporate social investment. The report will focus on the relationship of the business sector with the triple bottom line, more specifically the social development component - the relationship of the recipients with the business reaching out to them; and the contribution it makes to sustainability. Corporate social investment (CSI) is most often measured in non-economic terms. In continuation of establishing the link between CSI and sustainability, the report will: • Provide evidence of the strategic advantage a high emphasis on sustainability initiatives bring about for the business sector. • Address the direct relationship between the economic performance of a company and their corporate social investment achievements. • Highlight the close relation between social and environmental perfonnance of business and the link to continued business competitiveness and long-term sustainability. • Support a better understanding for the need for business and non-profits to form partnerships to add value to the long-term sustainability of communities through CSI. • Highlight the role NGOs and other socially concerned groups can play in engaging with the business sector (CSR Investors) as well as the people at the "Bottom of the Pyramid". • Develop a model for use by any partner on either end of CSI initiatives which will serve as a guideline for mainstreaming CSI. NGOs within the non-profit sector have a very specific role to play in the sustainability context. This statement also translates as to stating that the NGO should be the main partner in linking the business sector with the social development within the community. The role of NGOs, the non-profit sector in the community, is key to corporate companies opening the door to BOP markets. This view is supported by Prahalad and Hart (2005:32) stating that NGOs and other concerned social groupings are by far the lead experimenters in BOP markets. GRI indicators and guidelines playa dominant role in linking social development as component of the triple bottom line to sustainability. This is also confinmed by sustainability reports of a selection of businesses evaluated and compared. The model developed gives attention to the process of embedding CSR in the business profile, with factors influencing this process and activities acting as drivers. The change needed requires a certain quality of leadership, not only from the management of the business, but also from the govemance structure in place. Answering in these requirements will ensure the identification of strategiC issues and effective strategies to address them. The role of indigenous governance systems is highlighted to support the objective of reaching the BOP. The model provides guidance on the calculation of a return on CSR, the indicators of growth and success and the expected outcomes. The task of fitting a non profit organisation to a potential partner in the business sector continues to be a challenge, a strategiC move critical for the long-tenm sustainability of society. It cannot be dealt with in the enclosed boundaries of a research report and is a living activity that needs to be practiced. Innovation, skill, will-power and ethical leadership and govemance will continue to be instrumental for success. It is therefore critical that the buy-in comes from all levels of business, to allow for true sustainability of services and products. Eventually the true measure for success will be the extent to which the BOP benefits from the "exercise" economically and socially, the extent to which the businesses can add to their profit margin with incorporation of serving the BOP. AFRIKAANSE OPSOMMING: Die doel van hierdie navorsingsverslag is om 'n besigheidsaak te staaf. Die fokus is op die verkryging van 'n strategiese waarde uit die ooreenstemming van besigheidstrategiee met die behoeftes van gemeenskappe aan die onderkant van die ekonomiese piramide (BOP). Die fokus is verder op die analise van die verhoudings en voorwaardes vir ondersteuning tussen die gewer en die ontvanger van korporatiewe sosiale beleggings (CSI). Die verslag sal fokus op die verhouding tussen die besigheidsektor en die "triple bottom line", meer spesifiek die sosiale onlwikkelingskomponent - die verhouding tussen die ontvangers en die besighede wat uitreik na hulle; en die bydrae wat dit maak tot volhoubaarheid. Korporatiewe sosiale belegging (CSI) word gewoonlik gemeet in nie-ekonomiese terme. Ter voortsetting van die vestiging van die skakeling tussen CSI en volhoubaarheid, hanteer die verslag ook die volgende: • Dit gee bewyse van die strategiese voordeel wat verkry sal word uit 'n sterk klem op volhoubaarheidinisiatiewe wat voortgebring word vir die besigheidsektor. • Dit spreek die direkte verhouding aan tussen die ekonomiese prestasie van 'n besigheid en hul prestasies op die terrein van CSI. • Dit plaas nadruk op die noue verhouding tussen die sosiale en omgewingsprestasies van die besigheid en die konneksie daarvan met die mededingendheid van die besigheid en langtermynvolhoubaarheid. • Dit ondersteun 'n beter begrip vir die behoeftes van besighede en niewinsgewende organisasies (NGO's) aan vennootskappe ten einde waarde toe te voeg tot langtermynvolhoubaarheid van gemeenskappe deur korporatiewe sosiale beleggings. • Dit beklemtoon die rol wat NGO's en ander sosiale bewustheidsgroepe kan speel wanneer hulle betrokke raak by die besigheidsektor (CSR beleggers), sowel as die mense aan die onderkant van die ekonomiese piramide. • Dit ontwikkel 'n model vir gebruik deur enige vennoot aan enige kant van CSI inisiatiewe wat sal dien as riglyn vir die insluit van CSI in die besigheidshoofstroom. • NGO's binne die kader van die nie-winsmakende sektor het 'n baie spesifieke rol te speel binne die konteks van volhoubaarheid. Hierdie standpuntinname kan ook beteken dat die NGO die hoofvennoot behoort te wees in die skakeling van die besigheidsektor met die sosiale ontwikkeling van die gemeenskap. Die rol van die NGO, die nie-winsgewende sektor in die gemeenskap, is die sleutel tot die ontsluiting van die ekonomiese markte vir gemeenskappe aan die onderkant van die ekonomiese piramide. Hierdie standpunt word ondersteun deur Prahalad en Hart (2005:32) wat dit stel dat nie-winsgewende organisasies en ander sosiale groeperinge die onteenseglike leiers is in eksperimentering binne die BOP markte. GRI (Global Reporting Initiative, ook genoem die GRI Volhoubaarheid Verslagdoening Riglyne) aanwysers en riglyne speel 'n dominante rol in die koppeling van sosiale ontwikkeling as onderdeel van die "triple bottom line" met volhoubaarheid. Dit word bevestig deur die volhoubaarheidsverslae van 'n aantal besighede wat geevalueer en vergelyk is. Die ontwikkelde model gee aandag aan die proses van vaslegging van CSR binne die besigheidsprofiel, saam met die faktore wat hierdie proses beinvloed en die aktiwiteite wat dien as drywers. Die verandering wat benodig word vereis 'n sekere kwaliteit van leierskap, nie alleen in die bestuur van die besigheid nie, maar ook vanuit die regerende strukture wat reeds bestaan. Die identifisering van strategiese sake en effektiewe strategiee verseker dat voldoen word aan bogenoemde vereistes. Die rol van inheemse regerende strukture word beklemtoon in die bereiking van BOP-markte as doelwit. Die model verskaf leiding in die berekening van 'n opbrengs op korporatiewe sosiale verantwoordelikheid (CSR), die aanwysers van groei en sukses en die verwagte resultate. Die taak om 'n nie-winsgewende organisasie in geskikte passing met 'n potensiele vennoot in die besigheidsektor te gee, bly steeds 'n uitdaging, 'n strategiese skuif wat belangrik is vir die langtermynvolhoubaarheid van die gemeenskap. Dit kan nie voldoende hanteer word binne die grense van 'n navorsingsverslag nie en bly 'n lewende aktiwiteit wat voortdurend beoefen moet word. Innovering, vaardigheid, motivering en etiese leierskap en regering sal voortgaan om instrumenteel te wees vir sukses. Dit is daarom uiters belangrik dat die betrokkenheid en inkoop moet kom van al die vlakke van besigheid ten einde die ware volhoubaarheid van dienste en produkte te verseker. Uiteindelik sal die werklike meting van sukses bepaal word volgens die omvang waartoe BOP-markte baat vind by die "oefening", ekonomies sowel as sosiaal - dit is die omvang van waardetoevoeging tot die winste van die besigheid met inbegrip van dienste aan gemeenskappe aan die onderpunt van die ekonomiese piramide.

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Lee, Eun Su. "Unveiling and Overcoming the Canvas Ceiling: Non-Profit Organisations Working with Stakeholders to Facilitate Refugee Employment and Workforce Integration." Thesis, University of Sydney, 2020. https://hdl.handle.net/2123/24238.

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Increasing number of refugees worldwide and the need to integrate them into the workforce in receiving countries pose new challenges to organisations and societies. This thesis, comprised of a literature review and two empirical studies, makes original contributions to theory and practice in an effort to set theoretical foundations and to establish empirical starting points for management scholars to contribute to the timely issue of refugee workforce integration. This thesis firstly outlines the complexity of factors affecting refugees’ employment outcomes through a multi-disciplinary literature review. The phenomenon of the canvas ceiling is introduced to describe a systemic, multilevel barrier to refugee workforce integration and professional advancement. The review points to a need for a combined effort from stakeholders to facilitate successful refugee workforce integration. The first study therefore examines how non-profit organisations (NPOs) support refugees in a resource-constrained, multi-stakeholder setting. The findings suggest that NPOs opt to meet the demands of “powerful and vocal” stakeholders, such as governmental organisations and employers, to secure resources, but an over-reliance on these stakeholders can hinder supporting wider range of refugees. The second study investigates how employers carry out their corporate social responsibility (CSR) goals, through human resource management (HRM) functions, while working closely with NPOs facilitating refugee employment support programs. The findings change the current understanding of the HRM–CSR literature on external stakeholder engagement by suggesting that a strong co-dependence, rather than a mere collaboration, underpins effective execution of HRM functions with CSR goals. Finally, this thesis concludes with the potential ways to advance research and improve societal impact to facilitate refugee workforce integration by promoting stakeholder commitment and sharing social burdens across sectors.

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Hoebarth, Juergen. "Art organisations in the age of social media : how Hong Kong's non-profit art organisations are dealing with the use of social media to address their audiences." HKBU Institutional Repository, 2013. http://repository.hkbu.edu.hk/etd_ra/1492.

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