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Rozprawy doktorskie na temat „Reference services (Libraries) Automation”

Autor: Grafiati

Data publikacji: 4 czerwca 2021

Data aktualizacji: 20 lutego 2023

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1

Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." Thesis, View thesis, 1996. http://hdl.handle.net/1959.7/uws:342.

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The research reported here focuses on the application of multimedia to the teaching of information skills in academic libraries. Specifically, the research project has involved the development and evaluation of a multimedia system to instruct novice users of online library catalogues. The research has included an investigation of the characteristics and needs of novice library users. The ways in which novices approach using library-based information technologies which may be applied to any instructional programme for teaching novices how to use library-based information technologies. The resea

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Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." View thesis, 1996. http://library.nepean.uws.edu.au/about/staff/thesis.html.

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Mon, Lorri M. "User perceptions of digital reference services /." Thesis, Connect to this title online; UW restricted, 2006. http://hdl.handle.net/1773/7177.

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Russell, John. "Wikis and Collaborative Reference Services." Association of College and Research Libraries, 2008. http://hdl.handle.net/10150/106433.

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Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, an

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5

Yasui, Yumiko, and 裕美子安井. "Digital reference services of university libraries in Japan." IADLC Office, Nagoya University Library ; Ichiryusha, 2005. http://hdl.handle.net/2237/6089.

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Younus, Muhammad. "Digital reference services in university libraries of Pakistan." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/16410.

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The development of information and communication technologies, and wide spread of the Internet and its associated technologies have brought about tremendous changes in the reference department of academic libraries, and in the attitudes and expectations of both information professionals and users. Many academic libraries across the globe have embraced Web technologies to fulfil users reference needs in a digital environment. This study aimed to investigate and analyse digital reference services (DRS) in university libraries in Pakistan. It focused on the nature and level of DRS, technologies u

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Shachaf, Pnina, and Sarah Horowitz. "Are virtual reference services color blind?" Elsevier, 2006. http://hdl.handle.net/10150/106524.

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This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality of services though at the same time greater inequalities may arise as librarians can become less self-aware online. Findings indicate that the quality of service librarians provide to African Americans and Arabs is lower than the quality of service they provide to Caucasian, Hispanic, Asian, and Jewish students. This study adds to the knowledge of subjective bias in the vir

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8

Swain, Roy E. "Analysis and redesign of a library electronic reference area." Master's thesis, This resource online, 1991. http://scholar.lib.vt.edu/theses/available/etd-01122010-020113/.

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9

Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured

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10

Sobel, Karen D. "Promotion of Library Reference Services to First-Year Undergraduate Students." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/441.

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This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.

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11

Yusoff, Hashimah Mohd. "The use of electronic information resources among the users of Penang Public Library Corporation." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105641.

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Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school st

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12

Pomerantz, Jeffrey. "Integrating Digital Reference Service into the Digital Library Environment." Association of College and Research Libraries, 2003. http://hdl.handle.net/10150/105560.

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The difference between a digital library and a library with which a digital reference service is affiliated is discussed, and digital reference in these contexts is defined. There are several issues involved in integrating digital reference service into a digital library environment, but two that are unique to the intersection between digital libraries and digital reference: collection development of previously-answered questions, and presentation of specialized subsets of the materials in the digital library's collection. These two issues are explored.

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13

Ball, Rafael. "Bibliometric analysis as a new business area in libraries: Theory and practice." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105995.

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Supplying users with literature by a seamless linking of media is the goal of (scientific) libraries. By the digitization of primary and secondary data and the convergence of products and providers, libraries have already come very close to achieving this ideal. A digital library is the realization of this goal. However, many librarians are in danger of running out of imagination. What will come after the digital library? Do we still need information professionals today? And, above all, what services are required? This paper identifies new fields of business for libraries with the example of b

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14

Rieh, Soo Young. "Changing reference service environment: A review of perspectives from managers, librarians, and users." Elsevier B.V, 1999. http://hdl.handle.net/10150/105385.

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This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.

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15

Shachaf, Pnina, and Shannon M. Oltmann. "E-quality and e-service equality." IEEE Press, 2007. http://hdl.handle.net/10150/105389.

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Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e-service may increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when public librarians answer online reference queries. Quality of e-service was evaluated along three dimensions: responsiveness, reliability, and courtesy. This study found no significant differences among different user groups along any of these dimensions, supporting the a

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16

Samyuktha, R. "Nutraceuticals gateway: A value-added electronic information service." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105500.

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The attributes of education in a digital neighborhood have warranted a community of teachers on one end with shared curriculum and teaching materials and another community of students with distance and distributed learning on the other end. There is a different kind of ecology emerging and the library professionals have the opportunity to create a world without borders, making everything available to everyone anytime, anywhere. Roles of libraries have changed from being traditional to exist as hybrid or electronic libraries. In turn, the Library and Information Science (LIS) professionals hav

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17

Wan, Dollah Wan A. Kadir. "Digital reference services in selected public academic libraries in Malaysia: A case study." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106202.

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Reference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. This service provides personalized assistance to library users in accessing and using suitable information resources to meet their needs. This research progress paper attempts to identify the status of digital reference services (DRS) in four public university libraries in Malaysia. In this study, the researcher attempts to identify usage of both traditional and digital reference services, user awareness of DRS, user satisfaction, and need for DRS. Two different s

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18

Taha, Ahmed. "Streamline e-information service for virtual users: A quality function deployment (QFD) approach." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106053.

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Migration from the traditional to web-based library paradigm is usually accompanied by remodelling of many library core activities particularly those associated with user-centred services. In this capacity of the web-based service paradigm, many academic libraries have established networked environments within which many virtual-user communities are forming and growing. Understanding the virtual user's needs in these communities has become the first priority of networked libraries for designing, running and managing effective virtual reference services to meet the increasing expectations of th

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19

Chen, Hsinchun, and Vasant Dhar. "Reducing Indeterminism In Consultation: A Cognitive Model of User/Librarian Interactions." AAAI, 1987. http://hdl.handle.net/10150/106096.

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Artificial Intelligence Lab, Department of MIS, University of Arizona<br>In information facilities such as libraries, finding documents that are relevant to a user query is difficult because of the indeterminism involved in the process by which documents are indexed, and the latitude users have in choosing terms to express a query on a particular topic. Reference librarians play an important support role in coping with this indeterminism, focusing user queries through an interactive dialog. Based on thirty detailed observations of user/librarian interactions obtained through a field exper

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20

Darries, Fatima. "The impact of the Internet on reference services in higher education libraries in South Africa." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/7910.

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Internet access has become an indicator of a country's socio-economic status in the Information society. Libraries of higher education institutions support the parent institutions' objective to produce graduates able to function in this society. Consequently, the Web, the most popular part of the Internet, has become ubiquitous in reference services. This study investigates the impact of the Internet on reference services by exploring the following areas: user Internet access and training in the library, use and integration of the Internet as an information tool in reference services and the I

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21

Wirström, Sofia. "Bibblan svarar – ett tecken i tiden : En virtuell referenstjänst ur ett postmodernt perspektiv." Thesis, Uppsala universitet, Institutionen för ABM, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-175397.

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The aim of this master’s thesis is to examine the virtual reference service Ask the Library [Bibblan svarar] from a postmodern perspective. Ask the Library is a Swedish online reference service that is run by the country’s public libraries. The postmodern theories of Jean-François Lyotard are used to study how information is managed and transmitted within the service. From this point-of-view three aspects of the reference service are studied; how the information is affected by the virtual environment, the librarian’s role within the service and finally how the content of the service is managed

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22

Wipawin, Namtip. "Strategic planning for information services a study of an application to Thai libraries and information centres /." Thesis, Loughborough University, 1991. http://catalog.hathitrust.org/api/volumes/oclc/28567547.html.

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Ghosh, Maitrayee, and Jay Bhatt. "The challenging and critical role of information professionals in combating AIDS in India." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105105.

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The nature of work for librarians/information professionals is undergoing a profound transformation, due to the arrival of deadly diseases like AIDS (Acquired Immunodeficiency Syndrome) and the change in information needs of the local community. This change necessitates much more professional expertise, updated knowledge, critical thinking and involvement in developing effective AIDS literacy programs. Information professionals serving in different libraries or potential information dissemination centers can provide dedicated services to society by helping to access AIDS information not only i

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24

Burns, Allison M. "A Study of the Information Seeking Behaviors of Integrative Medicine Professionals." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/418.

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As the practice of integrative medicine becomes more common, it is important for library science professionals to understand the research needs of integrative medicine professionals in order to best provide resources and services to this population. This paper surveys integrative medicine professionals affiliated with the four North Carolina academic programs and centers for integrative medicine. The results of this study indicate that this population may need more targeted library services due to the difficulty in finding information in this field.

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25

Ling, Zhang, Cong Wang, and Austin McCarthy. "Knowing our users and responding to their needs-The impact of research on services in two university libraries." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106105.

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In an earlier paper the authors discussed reference services in two university libraries and suggested changes to the services based on a user survey. They also quoted research into staff and student use of information resources. Although libraries have no difficulty in compiling quantitative data, the use of such qualitative research to delve beyond the statistics, in order to better understand user needs, perceptions and behaviours, is a recent development at Harbin Engineering University Library, China. However, at the Library of the University of Northumbria in England there is a long hi

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26

Mårtensson, Jörgen. "Är frågan färdigformulerad? : En referenskritisk undersökning av 118100 Svar På Allt och Fråga Bibliotekets e-posttjänst." Thesis, Uppsala universitet, Institutionen för ABM, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-160068.

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This two years master’s thesis in Library and Information Sciences aims to investigate and put the services of 118100 Svar På Allt (SPA, an SMS mobile question and answer service) and Fråga biblioteket (FB, a library operated e-mail reference service) into the context of the reference encounter. Questions sent to SPA and their subsequent answers are analysed, and part of these questions are forwarded to FB for comparative studies. Both of the formats are compared to the reference encounter as a whole. The framing of the question originates in the assumption that there may be a need for further

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27

Krpec, Ondřej. "Remote API Web Reference for Java Enterprise Applications." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2018. http://www.nusl.cz/ntk/nusl-385946.

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Tato diplomová práce popisuje testování REST API rozhraní aplikací. Výsledkem práce je aplikace Restty, založená na použití nástroje Swagger, která umožňuje testovat jednotlivé části API aplikací, i vytvářet a spouštět komplexní testovací scénáře nad daným rozhraním. Teoretická část práce vysvětluje principy webových služeb, vzdálených rozhraní a představuje nástroj Swagger i technologie použité k implementaci. V následující kapitole jsou v práci prezentovány designové návrhy aplikace, na které plynule navazuje kapitola o implementaci a testování, pro které je zvoleno rozhraní nástroje Red Hat

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Chandra, Smita, and Vivek Patkar. "ICTS: A catalyst for enriching the learning process and library services in India." Elsevier, 2007. http://hdl.handle.net/10150/106060.

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The advances in ICTs have decisively changed the library and learning environment. On the one hand, ICTs have enhanced the variety and accessibility to library collections and services to break the barriers of location and time. On the other, the e-Learning has emerged as an additional medium for imparting education in many disciplines to overcome the constraint of physical capacity associated with the traditional classroom methods. For a vast developing country like India, this provides an immense opportunity to provide even higher education to remote places besides extending the library serv

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Tonding, Fabiana John. "Plataformas de Serviços de Bibliotecas (LSP) : avaliação da nova geração de sistemas para gerenciamento de bibliotecas por meio da satisfação de seus usuários internos." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2018. http://hdl.handle.net/10183/180532.

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As plataformas de serviços de bibliotecas, em inglês library services plataforms (LSP), são sistemas para gerenciamento unificado de todo o espectro de materiais, impressos, eletrônicos e digitais, que compõem as coleções das bibliotecas atualmente. Utilizados desde 2012, somente por instituições fora do Brasil, estes sistemas são providos mediante serviços em nuvem, no modelo Software-as- a-Service e em arquitetura multi-tenant. Esta nova tecnologia, considerada disruptiva, traz mudanças nos processos de trabalho das equipes das bibliotecas e da área de tecnologia da informação. A adoção de u

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Sani, Cecilia Maria. "An investigation and evaluation of three integrated library systems for the Human Sciences Research Council Information Services." Thesis, Link to the online version, 2006. http://hdl.handle.net/10019/121.

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Newman, Linda Rozetta. "Opvoeders se perspektiewe rakende die gebruik van die leesperiode en skoolbiblioteke in geselekteerde skole in die Noord-Kaap." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86614.

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Thesis (MEd)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: Reading is an important skill for the 21st century and are one of the cornerstones of learning. Research shows an escalating concern about the reading ability of South African learners. In an attempt to improve the literacy levels of learners, the Northern Cape Department of Education, issued a circular to schools instructing them to implement a daily reading period of 30 minutes. It is required of schools to indicate the reading period on the timetable and reading must be formally instructed. The purpose of the study wa

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32

Simons, Kevin J. "The Work Process of Research Librarians: Implementation of the Abstraction-Decomposition Space." Connect to this document online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1113847496.

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Thesis (Ph.D.)--Miami University, Dept. of Psychology, 2005.<br>Title from second page of PDF document. Document formatted into pages; contains [2], vi, 72, [22] p. : ill. Includes bibliographical references (p. 35-37).

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Rodríguez-Gairín, Josep-Manuel. "Préstamo interbibliotecario e Internet: análisis de un modelo para bibliotecas universitarias españolas basado en agentes." Doctoral thesis, Universitat de Barcelona, 2015. http://hdl.handle.net/10803/316774.

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Esta tesis doctoral parte de la hipótesis que el uso de agentes informáticos puede mejorar los procesos implicados en la gestión del préstamo interbibliotecario en las bibliotecas universitarias españolas. Los objetivos de esta tesis son por una parte analizar los procesos implicados en la gestión del préstamo interbibliotecario, comparando el modelo español con modelos internacionales, y por otra analizar la funcionalidad de los agentes de software en el ámbito de las bibliotecas, valorando su viabilidad, y aplicándolos a la gestión del préstamo interbibliotecario para constatar su utili

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Bracke, Marianne Stowell, Michael Brewer, Robyn Huff-Eibl, Dan Lee, Robert Mitchell, and Michael Ray. "Finding Information In a New Landscape: Re-thinking Reference Services." 2006. http://hdl.handle.net/10150/337106.

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Poster presentation from the Living the Future 6 Conference, April 5-8, 2006, University of Arizona Libraries, Tucson, AZ.<br>The information landscape is in flux -- customer’s use of traditional reference services are shrinking while libraries are being called upon to take on new responsibilities. This poster shows how the UA Libraries shifted its reference services to meet customer’s needs in the new landscape and allow librarians to have the flexibility to take on new work.

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毛明雯. "A study on digital reference services in public libraries." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/63128604161753094132.

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碩士<br>國立政治大學<br>圖書資訊與檔案學研究所<br>97<br>Due to the ubiquitous information and communication technologies (ICTs) and the blooming resources on the Internet, libraries now inevitably provide reference services with emerging ICTs. The phenomenon is highlighted within public libraries because of their obligations of equally offering information and its accessibility to the general public. By conducting the questionnaire survey and personal interviews, this study intends to investigate the current status quo of digital reference services in public libraries in Taiwan; to identify the challenges of im

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36

Yang, Chien-Ting, and 楊千霆. "A Study of Automation Technology for Reader Services in Taiwanese Public Libraries." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/72722207523761733493.

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碩士<br>國立臺灣大學<br>圖書資訊學研究所<br>103<br>In order to reveal the status of automation facilities in Taiwanese libraries, rendering assistance to public libraries in Taiwan, this study reorganized previous studies of library automation status, library statistics, library performance measurement, library service quality and user satisfaction, and investigated the needs, adoption and acceptance toward the 8 major automation technologies for reader services in Taiwanese public libraries. This study collected 360 valid questionnaires from 469 Taiwanese public libraries (response rate 76.76%). The results

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Lavender, Kenneth, Scott Nicholson, and Jeffrey Pomerantz. "Building Bridges for Collaborative Digital Reference between Libraries and Museums through an Examination of Reference in Special Collections." 2005. http://hdl.handle.net/10150/105644.

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While a growing number of the digital reference services in libraries have become part of collaborative reference networks, other entities that serve similar information-seeking needs such as special collections and museums have not joined these networks, even though they are answering an increasing number of questions from off-site patrons via the Internet. This article examines the differences between questions asked electronically of traditional reference services and those asked of special collections services; it further explores how a better understanding of digital reference in special

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Paskoff, Beth M. "Unobtrusive evaluation of the accuracy of telephone reference services in health sciences libraries." 1989. http://books.google.com/books?id=MurgAAAAMAAJ.

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Pfarrer, Theodore Richard. "Applications of CD-ROM technology for reference purposes a survey of reference librarians in libraries of four-year colleges and universities /." 1989. http://catalog.hathitrust.org/api/volumes/oclc/20701156.html.

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40

Nicholson, Scott. "Exploring the Future of Digital Reference through Scenario Planning." 2003. http://hdl.handle.net/10150/105392.

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The scenario planning method is used to explore several possible futures for digital reference services. Using two dimensions - funding sources and automation - four different scenarios are developed. Common needs across all four scenarios drive a discussion of both current and future research needs, and are used to position all components from this digital reference research agenda book in a common context.

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Radford, Marie Louise. "Relational aspects of reference interactions a qualitative investigation of the perceptions of users and librarians in the academic library /." 1993. http://books.google.com/books?id=8bLgAAAAMAAJ.

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Thesis (Ph. D.)--Rutgers, the State University of New Jersey, 1993.<br>eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 315-329).

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Hung, Yu-Tang, and 洪郁棠. "A Study of Evaluation Criteria for Digital Reference Services in Academic Libraries." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/a5q84g.

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碩士<br>國立中興大學<br>圖書資訊學研究所<br>96<br>Digital reference service has become regular in university libraries. This new type service system is deemed important in Europe and US because users can ask questions without going to the librarian. The service can reach a lot more users and expand the library service. The system should be periodically evaluated to promote service quality and efficiency to meet users’ demands which will enhance university libraries’ professional image and satisfaction. This study tried to generate a set of evaluation indicators of digital reference for service by the universi

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Pomerantz, Jeffrey, Scott Nicholson, and R. David Lankes. "Digital Reference Triage: An Investigation Using the Delphi Method into the Factors Influencing Question Routing and Assignment." 2003. http://hdl.handle.net/10150/105737.

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This article describes a Delphi study conducted to determine factors that affect the process of routing and assigning reference questions received electronically by digital reference services, both to experts within the service and between services. Fifteen factors were determined, by expert consensus, to be important at the conclusion of this study. These fifteen factors are divided into three groups: 1) general factors, 2) factors in routing the question to an individual, and 3) factors when routing the question to another service. These factors were ranked in order of importance and gro

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"End-user training of post-graduate students in the use of CD-ROM database with special reference to the University of the North." Thesis, 2014. http://hdl.handle.net/10210/12881.

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M.A. (Information Science)<br>This research investigated the problem of multiple bibliographic interfaces that end-users face when conducting searches. A situation analysis was conducted which provided a profile of the situation under investigation. Based on the results of the analysis an end-user training programme for adoption by subject reference librarians at the University of the North Library with regard to bibliographic CD-ROM databases is formulated. This programme is proposed to address problems that end-users experience with these databases and in the process to improve their search

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Owens, Irene. "Librarian-patron interaction and information exchange in the reference department of an academic library." 1995. http://catalog.hathitrust.org/api/volumes/oclc/34537053.html.

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Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 1995.<br>eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 187-204).

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Mendrinos, Roxanne Baxter. "Applications of CD-ROM technology for reference purposes a survey of secondary school library media specialists in Pennsylvania and Maine /." 1992. http://books.google.com/books?id=bOngAAAAMAAJ.

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Luyt, Brendan. "Regulating readers: the social origins of the readersâ advisor in the United States." 2001. http://hdl.handle.net/10150/105897.

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In this article I argue that the readersâ advisory service was a product of social forces operating in the context of early twentieth century capitalism. The work of French regulation theorists provides a framework for analyzing these forces using the concepts of regime of accumulation and mode of regulation. It suggests that American capitalism during this time was engaged in a process of defining a new mode of regulation capable of ensuring labor discipline and forging a market for consumer products among the public. The readersâ advisory service, in its efforts to develop a professional

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Wall, Lana Frances. "Reader education and teaching methodologies in Australian academic libraries : with particular reference to CD-ROM." Thesis, 1992. https://eprints.utas.edu.au/21938/1/whole_WallLanaFrances1993_thesis.pdf.

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Herring, Doris Bowers. "The role of the community college reference librarian in promoting and teaching information literacy." 1994. http://books.google.com/books?id=gbXgAAAAMAAJ.

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Blackston, Jeanette Reese. "CD ROM technology in community college libraries a study of implementation issues /." 1996. http://books.google.com/books?id=TdngAAAAMAAJ.

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Thesis (Ph. D.)--University of Pittsburgh, 1996.<br>"97-09421." eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 97-105).

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