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Rozprawy doktorskie na temat „Services for”

Autor: Grafiati

Data publikacji: 4 czerwca 2021

Data aktualizacji: 31 lipca 2024

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Bhatti, Atif, and Imran Aslam Choudhary. "Service Discovery for Future Mobile Services." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-10900.

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The pervasive computing environment for heterogeneous network is on a continuous rise. The ability to interact and control network devices with different functionalities within office and home environment could be very beneficial to a lot of users. The service discovery in computers and mobile devices enabled them to interact with one another through wireless and heterogeneous wired networks. Services advertise their existence in a dynamic way and devices are designed with this capability to discover these services and its properties automatically. These devices are though based on different t

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Sheppard, Lorraine. "Service quality in professional health services /." Title page, contents and abstract only, 1998. http://web4.library.adelaide.edu.au/theses/09PH/09phs5495.pdf.

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Thesis (Ph. D.)--University of Adelaide, Graduate School of Management, 1999.<br>Includes one computer disk in Work 6 format. System requirements for accompanying computer disk: Mackintosh or IBM-compatible computer. Other requirments: Microsoft Word 6 or compatible Word Processor. Includes bibliographical references (leaves 241-270).

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Sikorska, Małgorzata, György Kocziszky, and P. G. Pererva. "Compliance service at guest services enterprises." Thesis, Полтавський університет економіки і торгівлі, 2017. http://repository.kpi.kharkov.ua/handle/KhPI-Press/33437.

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The modern enterprise is obliged to carry out a legitimate and civilized business, therefore management, understanding the importance and necessity of compliance units, provides them with sufficient manpower and adequate rights to receive information and documents. In practice, the need for compliance control is determined by corporate strategy.

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Tang, Chen. "Forecasting Service Metrics for Network Services." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-284505.

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As the size and complexity of the internet increased dramatically in recent years,the burden of network service management also became heavier. The need foran intelligent way for data analysis and forecasting becomes urgent. The wideimplementation of machine learning and data analysis methods provides a newway to analyze large amounts of data.In this project, I study and evaluate data forecasting methods using machinelearning techniques and time series analysis methods on data collected fromthe KTH testbed. Comparing different methods with respect to accuracy andcomputing overhead I propose th

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Segelström, Fabian. "Service Design and Cultural Expectations on Services : Applying Hofstede's Cultural Dimensions to Services." Thesis, Linköping University, Department of Computer and Information Science, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-15536.

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<p>The notion of service design as a design field has emerged during the last 10-15 years and seems to be growing more and more; a 2007 textbook on interaction design states: “The new frontier of interaction design is services” (Saffer, 2007, p. 174). Since the field is so young, there still are areas which hardly have been explored. One of these is cultural effects on service expectations. This thesis aims to help to fill in the knowledge gap by applying a model of cultural differences. The model used is the one developed by Geert Hofstede, which has been proved to be valid within a large num

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van, Ree H. J. "Service quality indicators for business support services." Thesis, University College London (University of London), 2010. http://discovery.ucl.ac.uk/19902/.

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Quality is critical to corporate success as it plays a vital role in improving organisational productivity. It can be defined as ‘the totality of inherent characteristics of a product or service that bear on its ability to increase the demand for that product or service at a fixed price’ and can best be measured by capturing customer perceptions of the performance of those characteristics. Customising the SERVPERF methodology to measure service quality in a business-to-business context and subsequently testing it on both customers and suppliers of cleaning, catering and security services, the

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Gooneratne, Nalaka Dilshan, and s3034554@student rmit edu au. "Discovery and Validation for Composite Services on the Semantic Web." RMIT University. Computer Science and Information Technology, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091019.155524.

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Current technology for locating and validating composite services are not sufficient due to the following reasons. Current frameworks do not have the capacity to create complete service descriptions since they do not model all the functional aspects together (i.e. the purpose of a service, state transitions, data transformations). Those that deal with behavioural descriptions are unable to model the ordering constraints between concurrent interactions completely since they do not consider the time taken by interactions. Furthermore, there is no mechanism to assess the correctness of a

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Zama, Ntokozo Patrick. "Regulating essential services, maintenance services and minimum services agreements." Thesis, Nelson Mandela Metropolitan University, 2018. http://hdl.handle.net/10948/21582.

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South Africa has in the recent past seen employees embarking in strike action, even in sectors designated as essential services. The impact adversely affected inter alia economic growth, investor confidence, international credit ratings and the high rate of unemployment. The Labour Relations Act 66 of 1995 from its inception on 11 November 1996, and as amended, in 2002 and in 2015, has brought about some minor changes to the model aimed at regulating essential services, maintenance services and minimum services agreements. This research is aimed at investigating; whether essential services, ma

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Mak, Yin-chun. "Improving service delivery in the Urban Services Department." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1859654X.

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Björlin, Lidén Sara. "The Role of Service Guarantees in Managing Services." Doctoral thesis, Karlstads universitet, Institutionen för ekonomi, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-2573.

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Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. The aim of this dissertation is to provide a wider understanding of the roles of service guarantees. Data is gathered from actual customers (as opposed to fictitious participants of an experiment) and/or employees regarding service guarantees in three dif

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Alnoor, Ahmadullah. "State as a Service : Towards Stateful Cloud Services." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-93754.

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Cloud ERP or Enterprise Resource Planning (ERP) as a Cloud Service delivers value by reducing initial and long term operating costs since infrastructure, platform and (certain) application management tasks are delegated to a specialist provider. Questions present at intersection of the ERP challenge landscape and the Cloud Computing opportunity horizon include characterization of Cloud friendly ERP modules and adaptation of stateful (on-premises ERP) components to a stateless platform. Contributions of this thesis work include the R.A.I.N. Cloud fitness criteria that encompasses Responsiveness

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Ruf, Lukas [Verfasser]. "Network Services on Service Extensible Routers / Lukas Ruf." Aachen : Shaker, 2006. http://d-nb.info/1170530850/34.

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Mak, Yin-chun, and 麥燕珍. "Improving service delivery in the Urban Services Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31965660.

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Bell, Louise. "Developing service quality and auditing in health services." Thesis, University of Kent, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.310272.

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Oppong-Odiseng, Amma C. K. "Adolescent health : problems, needs, services and service providers." Thesis, Keele University, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.339846.

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Introduction There is a paucity of knowledge regarding adolescent's preferences for care. The health related problems they face have implications for individuals and nations. Objectives To determine the health problems and needs of adolescents, their knowledge, use of, and preferences for health related services and service providers. Study design A descriptive study involving a two-stage probability sample. An interview schedule was designed for data collection. Setting Eight randomly selected main-stream high schools in Stoke-on-Trent, England. Subjects One hundred and eleven males and 142 f

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Ahmed, Zeeshan. "Quality of service in Wimax for multimedia services." Nantes, 2013. http://www.theses.fr/2013NANT2029.

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Le standard IEEE 802. 16 est une importante technologie d’accès haut débit sans fil. Il prend en charge de nombreuses applications avec des besoins de qualité de service (QoS) très différents demandant des mécanismes efficaces et une bonne architecture de QoS. Toutefois, certains détails algorithmiques tels que l’ordonnancement et les mécanismes de contrôle d’admission (CAC) restent libres. Nous proposons un algorithme à deux niveaux (TLSA) pour l’ordonnancement des paquets en voie montante. Au premier niveau, un algorithme d’ordonnancement inter-classe distribue la bande passante entre les di

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Pakkala, Daniel. "Lightweight distributed service platform for adaptive mobile services /." Espoo [Finland] : VTT Technical Research Centre of Finland, 2004. http://www.vtt.fi/inf/pdf/publications/2004/P519.pdf.

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McElhiney, Patrick R. "Scalable Web Service Development with Amazon Web Services." Thesis, University of New Hampshire, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10931435.

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<p> The objective of this thesis was to explore the topic of scalable web development, and it answered the question, “How do you scale a website to handle more traffic at peak times without wasting resources?” This is important research to any web company that has issues with rising costs as demand for their website increases. It would be wise for every online business to be prepared for more web traffic, before it occurs, without spending the budget of a multi-million user web company in low traffic periods. The last thing you want is an error as your customer base starts to arriv

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Wang, Kenneth W. S. "Interface adaptation for conversational services." Thesis, Queensland University of Technology, 2008. https://eprints.qut.edu.au/18465/1/Kenneth_Wang_Thesis.pdf.

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The proliferation of services on the web is leading to the formation of service ecosystems wherein services interact with one another in ways not foreseen during their development or deployment. This means that over its lifetime, a service is likely to be reused across multiple interactions, such that in each of them a different interface is required from it. Implementing, testing, deploying, and maintaining adapters to deal with this multiplicity of required interfaces can be costly and error-prone. The problem is compounded in the case of services that do not follow simple request-response i

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Wang, Kenneth W. S. "Interface adaptation for conversational services." Queensland University of Technology, 2008. http://eprints.qut.edu.au/18465/.

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The proliferation of services on the web is leading to the formation of service ecosystems wherein services interact with one another in ways not foreseen during their development or deployment. This means that over its lifetime, a service is likely to be reused across multiple interactions, such that in each of them a different interface is required from it. Implementing, testing, deploying, and maintaining adapters to deal with this multiplicity of required interfaces can be costly and error-prone. The problem is compounded in the case of services that do not follow simple request-response i

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Wu, Chen. "Service distribution and service discovery through a public web services platform." Thesis, Curtin University, 2008. http://hdl.handle.net/20.500.11937/387.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when busine

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Wu, Chen. "Service distribution and service discovery through a public web services platform." Curtin University of Technology, Digital Ecosystems and Business Intelligence Institute, 2008. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17919.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when busine

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Taylor, Teresa Brooks, and Jamie Branam Kridler. "Reflections on the Impact of Service-Learning/Experiential Education for the Field of Human Services." Digital Commons @ East Tennessee State University, 2013. https://dc.etsu.edu/etsu-works/3630.

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This article will address the importance of a holistic approach for human services by exploring the concept of community and utilizing service-learning/experiential education in human service courses. ACCESS (Achievement, Collaboration, Community, Education, Standards, and Services) will be covered by illustrating how service-learning/experiential education is a great pedagogy for collaborative partnerships between the university, community, students and faculty. Important elements of service learning/experiential education will be reviewed to provide a better understanding of the concepts. Re

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Taylor, Teresa Brooks, and Jamie Branam Kridler. "Reflections on the Impact of Service-Learning/Experiential Education for the Field of Human Services." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/3631.

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The article addresses the importance of a holistic approach to human services by exploring the concept of community through utilizing service-learning/experiential education in human service courses. ACCESS (Achievement, Collaboration, Community, Education, Standards, and Services) illustrates that service learning/experiential education can offer a viable pedagogy for collaborative partnerships between the university, community, students, and faculty. The article reviews important elements of service-learning/experiential education to provide a thorough understanding of the concepts, includin

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Popov, Aleko Ivaylov, and Yashaswini Ravi. "Conceptualization of service loyalty in access-based services in micromobility : A case of e-scooter sharing services." Thesis, Linköpings universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166570.

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Background: Provide insights on the potential drivers of service loyalty in access-based services, especially when the consumers have the option to switch between owning a product or accessing a product through a service. By examining service loyalty in access-based services in the context of e-scooter sharing services, the researchers contribute to the service research field. Aim: Conceptualize service loyalty by considering the ownership dilemma in access-based services in micromobility. More specifically, the study aims to find what are potential drivers of service loyalty, what effects doe

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Mao, Tingting. "Scheduling services and security ticket token services in iLab interactive services." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/42223.

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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2007.<br>Includes bibliographical references (leaves 65-66).<br>The iLab architecture allows students to execute laboratory experiments remotely through internet. It supports three different kinds of experiments: batched, interactive and sensor-based. The iLab Interactive Experiments architecture includes the following servers and services: the Interactive Service Broker (ISB), the Experiment Storage Service (ESS) and the Lab Server (LS). In addition, students execute interactive experiments by

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Jungman, Milton. "A influência da estrutura e da organização do trabalho na qualidade do atendimento: um estudo de caso em serviços." Universidade de São Paulo, 2000. http://www.teses.usp.br/teses/disponiveis/3/3136/tde-03042006-234023/.

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A forma de operação descentralizada de serviços possui peculariedades próprias de operação. Estas características, especialmente no que se refere à forma de relacionamento entre alguns elementos da organização, como a organização do trabalho, estrutura, tecnologia e estratégia, ainda são poucos discutidas pela literatura. Com relação especificamente à organização de trabalho, a literatura explora bastante a questão da autonomia na industria, principalmente em estudos relacionados a atuação de funcionários de chão de fabrica, porém é carente em estudos relativos a funcionários de nível gerencia

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Reldin, Pierre, and Peter Sundling. "Explaining SOA Service Granularity : How IT-strategy shapes services." Thesis, Linköping University, Department of Management and Engineering, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-8474.

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<p>Today’s competitive business environment forces companies to introduce new product and process innovations at an increasing pace. Almost every aspect of the modern business is supported by information technology systems which, consequently, must evolve at the same pace as the business. A company’s strategic view on IT reflects the strategic importance of IT in the organization, both in terms of the opportunities IT is expected to create and the commitment to IT the business organization is willing to make.</p><p>SOA is an emerging concept which aims to structure IT in a more flexible manner

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Andersson, Robert, and Larry Canady. "Multimedia Messaging Service Front End for Supplementary Messaging Services." Thesis, Uppsala University, Department of Information Technology, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-129460.

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<p>The standardization forum 3GPP has specified a Multimedia Messaging Service (MMS) standard including an MMS Center (MMSC) that allows users to send and receive messages including e.g. text, images, audio and video. The 3GPP forum has however not standardized any MMSC provided supplementary services in relation to MMS.</p><p>The goal of the thesis is to create a Front End (FE) prototype which is capable of supporting a given set of MMSC supplementary messaging services for MMS and to develop and test an MMSC. The set of supplementary messaging services to be supported are auto-reply to an MM

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Lundin, Andreas, and Noelia Ollvid. "Shared Service Center : en fallstudie av TeliaSoneras Financial Services." Thesis, Uppsala University, Department of Business Studies, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-9009.

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<p>Denna uppsats beskriver fenomenet shared services, varför företag satsar på shared service centers (SSC) och hur de går tillväga när de designar dem. Studien har genomförts med hjälp av en litteraturöversikt och en fallstudie av TeliaSoneras nu pågående implementering av ett shared service center, FSS. Fallstudien består av fyra intervjuer och en genomgång av TeliaSoneras egna informationsmaterial och medarbetarenkäter. Litteraturöversikten visar att shared services utlovar väsentliga förbättringar av ekonomifunktionen och besparingar, att det finns en stor tilltro till dessa löften men att

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Yang, Tingzhou. "Traffic performances of assured forwarding service in differentiated services." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape3/PQDD_0016/MQ58104.pdf.

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Kwok, Ka-yan, and 郭嘉欣. "Quality of service of tram services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2011. http://hub.hku.hk/bib/B48187744.

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In 2010, HKT applied for the increase in tram fare which is the first time of application in the last 13 years. The main supporting for their application is the urgent need to improve the efficiency, safety and quality of services in order to provide the sustainable tram operations and ensure there is sufficient capital support for the over $200 million improvement projects while the foreseeable business deficits in 2011 In view of the reason for applying the increase in fare, the tram service quality will be measured according to the fixed route transit service measures from the Tran

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Jonkers, Joseph Morris. "Correctional service centre within the Department of Correctional services." Stellenbosch : Stellenbosch University, 2013.

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Thesis (MTh)--Stellenbosch University, 2013.<br>ENGLISH ABSTRACT: “Restorative Justice Programmes are proliferating internationally and gaining mainstream acceptance as alternative or supplementary justice interventions". Immarigieon & Daly, (1997:13). With the growth of the Restorative Justice approach in the various disciplines, the need to assess the programme - its principal goals, effectiveness and impact on offenders / inmates in Correctional Services Centres / facilities - is imperative. The thesis investigates the socio-religious factors of the Restorative Justice programme and evalua

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Figueiredo, Rafael Saraiva. "Name service for accessing personal services from Web servers." Master's thesis, Universidade de Aveiro, 2015. http://hdl.handle.net/10773/18566.

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Mestrado em Engenharia de Computadores e Telemática<br>O propósito desta tese teve como base o desenvolvimento de um mecanismo que permitisse que servidores Web (ou serviços) descobrissem e usassem serviços Web que executam localmente em relação aos clientes Web (serviços pessoais). Para conseguir isto, desenvolvemos uma solução que permita a um servidor de nomes local a descoberta de serviçoos pessoais (i.e., resolver nomes para referências para serviços) e uma solução que permita aos servidores Web a possibilidade de invocar esses serviços pessoas usando as referências obtidas. A comu

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Ludwig, André. "COSMA management of service level agreements in composite services." Berlin Logos-Verl, 2009. http://d-nb.info/992551544/04.

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Peltomaa, M. (Miira). "User-centric service design in mobile health care services." Master's thesis, University of Oulu, 2019. http://jultika.oulu.fi/Record/nbnfioulu-201906052408.

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Abstract. The growing age of populations brings widespread problems for a range of services, including health care services. Another challenge is the areas of dispersed settlement and decreasing population in rural areas. Urbanization and movement to the larger cities after employment, education, and services has led to decreasing the services in the remote areas even further. In the changing needs of the requirements and challenges of health care entities the use of mobile health care services may provide many benefits to the systems to develop flexible and adjustable health services to citiz

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Abu, Bakar Siti Zakiah. "SERVICE RECOVERY IN E-SERVICES: SERVICE RECOVERY PROCESS, PERCEIVED JUSTICE AND SATISFACTION." OpenSIUC, 2017. https://opensiuc.lib.siu.edu/dissertations/1328.

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The Internet has changed the platform for how services are delivered. In the absence of one-to-one personal interactions between a service provider and a customer, failures unique to e-service are bound to occur. E-service failures are likely to result in unsatisfied customers. Therefore, a recovery system is important to tilt the balance of satisfaction/dissatisfaction to a more favorable condition. An e-service recovery process is an important operational process to affect this change. It is in a sense, a second chance to gain/retain loyal customers by rectifying e-service failures. Equity T

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Lmshate, Khaled. "Le rôle du facteur culturel dans la qualité de service dans le secteur bancaire libyen." Thesis, Clermont-Ferrand 1, 2015. http://www.theses.fr/2015CLF10463/document.

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Le rôle des banques dans l’économie est suffisamment important pour constituer un pilier central de l’économie nationale, et donc, un de leurs objectifs majeur doit être de servir la communauté dans laquelle elles opèrent, de financer et d’encourager l’investissement afin de créer des richesses. Compte tenu de l’importance de ce secteur, il convient de mesurer ses rendements, d’évaluer son efficacité et de tester la qualité de ses services, afin de l’améliorer et de le développer. Notre recherche vise à tester l’effet des facteurs culturels de la société dans le niveau de qualité des services

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Böök, Klas, and Christian Strand. "Jini kontra Web services, med intention att göra Web services pålitligt." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-58.

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<p>Detta examensarbete behandlar Service Oriented Architecture (SOA) och dess implementeringar Jini och Web services. SOA beskriver hur applikationsintegration mellan olika plattformar skall ske och innebär att applikationer designas som tjänster för att enkelt integreras med andra applikationer. Dynamisk lokalisering av tjänster via en registertjänst används för att applikationer skall finna andra applikationer. Vi designar och implementerar en mekanism i Web services som gör det möjligt att byta en tjänst under exekvering. Ett sådant byte kan vara intressant av två skäl, tjänster kan registr

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Cardoso, Tiago Oliveira Machado de Figueiredo. "Proactive services ecosystem framework." Doctoral thesis, Faculdade de Ciências e Tecnologia, 2011. http://hdl.handle.net/10362/7499.

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Dissertation presented to obtain the degree of Doctor in Electrical and Computer Engineering, specialization on Collaborative Enterprise Networks<br>Collaborative-Networks (CN) have experienced a fast evolution in the last two decades. The collaboration among independent entities or professionals supported by Information and Communication Technology (ICT) has attracted the research community to establish the conceptual basis for this scientific discipline. Service Orientation has been one of the key selected paradigms for that conceptual basis. Nevertheless, the service concept itself does

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Olsson, Emilie. "Consultancy Services : Marketing Strategies for Intangible Services." Thesis, Växjö University, School of Management and Economics, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-1984.

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<p>Den traditionella marknadsföringen med sin marknadsmix har länge varit den dominerande marknadsstrategin där fokus har vilat på att placera produkten på bästa plats och till ett så förmånligt pris som möjligt. När det rör sig om tjänster finns inte samma möjligheter; företagen måste ta till sig nya markandföringsmetoder för att på bästa sätt marknadsföra sina tjänster. Är tjänsterna dessutom ”osynliga”, måste konsulten skapa ett löfte och kunden måste känna förtroende. Ömsesidiga relationer blir då av högsta vikt, och fokus läggs istället på kundens behov snarare än på företagets egenintres

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Nicolay, Alexis. "Conception innovante de lignées de services complexes dans l’industrie d’armement européenne." Thesis, Université Paris-Saclay (ComUE), 2017. http://www.theses.fr/2017SACLX112.

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Dans ce travail de recherche nous nous intéressons à un objet particulier : la conception de lignées de services complexes. Nous étudions cet objet dans un contexte particulier lui aussi, celui de la Défense en Europe. Chacun de ces termes est porteur d’interrogations : que sont les services dans l’armement ? ; en quoi sont-ils complexes ? ; qu’est-ce qu’une lignée de service ? Ces services se caractérisent principalement par une durée de la relation s’inscrivant dans le temps long, de l’ordre de plusieurs décennies, sans commune mesure avec les services le plus souvent étudiés. La complexité

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Meyer, Kyrill, and Nizar Abdelkafi. "Smart Services and Service Science: Proceedings of the 4th Internaional Symposium on Services Science, Leipzig (Germany), September 25, 2012." Institut für Angewandte Informatik (InfAI) e.V, 2012. https://ul.qucosa.de/id/qucosa%3A11634.

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Services Science is a new research discipline that has received, over the last years, a growing attention from academia and practice. It combines research from various fields which have evolved more or less independently and is concerned with the development and management of service products. Whereas theories from organizational and marketing science usually capture the nature of these products, engineering disciplines focus on shaping and developing these information goods, and the information systems field on integrating services as encapsulated application functionalities by using standard

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Taneja, Mukesh. "A service curve approach for quality of service management in integrated services networks /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 1998. http://wwwlib.umi.com/cr/ucsd/fullcit?p9914079.

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Rosario, Sidney. "Qualité de Services dans les compositions des services Web." Rennes 1, 2009. http://www.theses.fr/2009REN1S177.

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Les services Web et leurs compositions sont utilisés de plus en plus ces derniéres années. Les orchestrations de services Web sont des compositions de services Web ayant une entité centrale – ''l'orchestrateur'' - qui appelle d'autres services Web de diverses manières (en parallèle / en série, etc), et combinent leurs réponses afin de former un nouveau service Web composé. Dans les milieux d'affaires, le comportement non-fonctionnel d'un service - ou la qualité de service (QoS) - est d'une grande importance car il est une composante importante pour le succès d'un service. Dans cette thèse nous

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Jäger, Michael C. "Optimising quality of service for the composition of electronic services." [S.l.] : [s.n.], 2006. http://opus.kobv.de/tuberlin/volltexte/2007/1472.

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Flo, Arnfinn. "User-Perceived Quality of Service in Video on Demand Services." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-9494.

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<p>Video on Demand (VoD) is an Internet service with a growing appeal to the mass market, and is of increasing importance to Internet service providers' revenue. This master's thesis presents a subjective assessment on the user-perceived quality of service of an imaginary VoD service. By implementing the SAMVIQ methodology of subjective video quality assessment, the state of the art video codec H.264/MPEG-4's resilience to packet loss is examined. Through the recreation of several residential usage scenarios, different amounts of packet loss is added to H.264/MPEG-4 content encoded at diversi

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Fontaine, Laurence. "Le service minimum - Les services essentiels : approches française et québécoise." Phd thesis, Université des Sciences Sociales - Toulouse I, 2004. http://tel.archives-ouvertes.fr/tel-00068888.

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Il n'existe plus de grève dans les services publics sans que soit évoqué, voire réclamé ou exigé le service minimum. Le droit français n'offre qu'une législation très parceIlaire et floue en la matière. Malgré de nombreuses propositions de loi, le législateur fait preuve d'inertie. Cette attitude s'explique notamment par la grande difficulté technique de la tâche imposant de concilier les deux principes de valeur constitutionneIle que sont le droit de grève et la continuité des services publics. Cette étude tend à mettre en exergue les interrogations relatives au service minimum et s'efforce d

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Nordin, Fredrik. "Externalising services : walking a tightrope between industrial and service logics." Doctoral thesis, Handelshögskolan i Stockholm, Management av Innovation och Produktion (T), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-526.

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The externalisation of services and the adoption of service logic are topics that have received increasing attention recently, both among academics and practitioners. Whereas the adoption of service logic is associated with approaching the customer through various sorts of services and solutions, the externalisation essentially means leaving part of the customer interface to an external firm. However, empirical research focusing on such externalisation projects is lacking. This thesis addresses this gap by exploring problems encountered during the externalisation of basic product services at a

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Winberg, André, and Ramin Alberto Golrang. "Analytics as a Service : Analysis of services in Microsoft Azure." Thesis, Karlstads universitet, Institutionen för matematik och datavetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-47655.

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