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1

Watkins, Leah, and n/a. "Culture, values and Japanese tourism behaviour." University of Otago. Department of Marketing, 2006. http://adt.otago.ac.nz./public/adt-NZDU20070205.150926.

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While the role of culture as an influence on consumer behaviour and product/service choice has long been acknowledged, the current literature in marketing offers an incomplete understanding of how and why culture plays its influential role (Overby, Woodruff and Gardial 2005). Research suggests that values provide the link between culture and consumer behaviour and values have been the focus of much research in the social sciences. In particular, values have received significant attention in cross-cultural research, being used to characterise the similarities within and differences across cultu
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Zillinger, Malin. "Guided tourism : the role of guidebooks in German tourist behaviour in Sweden." Doctoral thesis, Östersund : Umeå : European Tourism Research Institute (ETOUR) ; Department of Social and Economic Geography, Umeå University, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-1436.

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Ghatnekar, Payal. "Persuasive technology in tourism online experiences and implications on tourist buying behaviour." Thesis, University of Plymouth, 2017. http://hdl.handle.net/10026.1/9648.

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Online User Experiences (UXs) act as persuasive technology that can nudge users toward making behaviour change. This makes online UX integral to marketing. The tourism industry relies on UX to attract potential customers. Made up of 80% SMEs, the competition is high, hence the SMEs must deliver robust UXs that capture, persuade and convert users into customers. Tourism, despite being an early adopter of technology lags behind in terms of delivering UXs that meet users’ expectations. Furthermore, scholarly works exploring online UX as a persuasive technology within the tourism SMEs, specificall
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Pratt, Marlene Annette. "Self-Congruity and Wine Tourism Behaviour." Thesis, Griffith University, 2011. http://hdl.handle.net/10072/365907.

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Self-congruity theory proposes that part of consumer behaviour is determined by an individual’s comparison of the image of themselves to the image of a product/brand, or to the stereotype of a typical user of the brand (Sirgy, 1986). Self-congruity models have been used in a variety of product branding applications; however, limited research has been conducted within the service industries. Services are intangible making them difficult to evaluate until the moment of consumption. Hence, decision making is often based on cues such as the image of the service or users of the service (Kleijnen, d
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Tam, Pit-shing. "Tourist buying behaviour in Hong Kong /." Hong Kong : University of Hong Kong, 1986. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12325910.

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Cordero, Juan Carlos Monterrubio. "Residents' attitudes towards gay tourism sexual behaviour." Thesis, Manchester Metropolitan University, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.444032.

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Chan, Siu-kay. "Consumption behaviour of Mainland vacation visitors in Hong Kong." Hong Kong : University of Hong Kong, 2002. http://sunzi.lib.hku.hk/hkuto/record.jsp?B25018036.

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Borowa, Monika. "The demand for tourism services in Poland between 1990 and 2005." Thesis, Halmstad University, School of Business and Engineering (SET), 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-1596.

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<p>Tourism plays an important role in today’s world. More and more people leave all the issues and problems behind, and just travel to relax and experience something unique in their lives. The main research question of this paper has been created: </p><p>“Did consumer behaviour affect what services tourism companies provided in Poland between 1990 and 2005?”</p><p>The objective of this paper is to fill the lack of knowledge about tourism offerings in Poland. The purpose of this study is to investigate travellers’ preferences for facilities and services in analysed country between 1900 and 2005
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Hernández, Maskivker Gilda Maria. "Consumer waiting behaviour: Priority passes in tourism services." Doctoral thesis, Universitat Rovira i Virgili, 2015. http://hdl.handle.net/10803/454776.

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A pesar de que hi ha més de trenta anys d'investigació sobre els temps d'espera, poc es coneix sobre aquells que estan disposats a pagar més per evitar les esperes i sobre aquells que no ho estan, en el context dels parcs temàtics. La present tesi doctoral examina els factors interns i externs que influeixen en la decisió de compra del passi exprés en un entorn real. Variables com el dia de visita al parc, el mètode a través del qual van conèixer aquest tipus de passi, el nombre de persones del grup, la cultura, l'actitud cap al passi exprés, l'actitud cap als temps d'espera, l'experiència prè
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Dirir, Khalid. "Approaches to behaviour change in highly mobile tourists : Investigating influencers and attitudes to high mobility travel." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-54317.

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Tourism mitigation is a contentious issue that requires a multifaceted approach to effectively achieve. The need to reduce personal traveling expenditure in order to mitigate the greenhouse gas emissions caused by tourism has not suitably been infiltrated within the public consciousness. Furthermore, those travellers who have been exposed to the reality that greenhouse gas emissions from tourism has often disregard that information and continue with their behaviour regardless.  This thesis aimed to investigate the reasons why those who travel the most in society, the hypermobile, choses to tra
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Dinan, Claire Rachel. "A marketing geography of sustainable tourism - with special reference to Devon, England." Thesis, University of Exeter, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.286578.

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Gassiot, Melian Ariadna. "Accessible tourism: an integrated model of the behaviour of tourists with disabilities in a destination." Doctoral thesis, Universitat de Girona, 2016. http://hdl.handle.net/10803/398249.

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People with disabilities face a series of constraints when visiting a tourism destination. These constraints have a disproportionate effect on their behaviour compared to those without disabilities. The first article of this thesis aims to study these constraints by providing a measurement scale. In the second article, perceived value of accessibility, satisfaction and loyalty behavioural components are investigated in the context of a religious destination. In the third article, the theoretical model sets out the effects of the most important perceived constraints on the behaviour of tourists
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Tam, Pit-shing, and 譚必成. "Tourist buying behaviour in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1986. http://hub.hku.hk/bib/B31263628.

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Santos, Vasco Ribeiro dos. "Consumer behaviour in wine tourism: involvement, destination emotions and place attachment in the wine tourist behaviour during the Porto wine cellars visits context." Doctoral thesis, [s.n.], 2015. http://hdl.handle.net/10284/5366.

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Tese apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Doutor em Ciências Empresariais<br>This study aims to contribute to the conceptual development of consumer behaviour in wine tourism area by bringing new discussion and empirical evidences. For this, a literature review of the main concepts was conducted in order to develop and support a conceptual model. This model was subsequently validated and empirically tested, and a hypothetical relationship between constructs was established: involvement (personal involvement and wine product involvem
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Eklind, Anton, and Tjong Richard Jake Gracia. "Understanding Pop-culture Tourism : Analysis of incentives for travel behaviour and participation of pop-culture tourism products." Thesis, Södertörns högskola, Institutionen för naturvetenskap, miljö och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30849.

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This study aims to explain the incentives and travel patterns for people who have consumed popculture tourism. Pop-culture refers to popular products such as video-games, comic-books, literature, film and t.v-shows. Pop-culture tourism refers to destinations and attractions based on popular culture products such as conventions, events, exhibitions, theme parks and destinations. This study takes on a qualitative approach in order to do so. The results were then analyzed through four different theories; Bourdieu’s theory on different capitals, his theory on habitus, his theory on fields and Lund
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Wilson, Julie. "An holistic approach to tourist place images and spatial behaviour." Thesis, University of the West of England, Bristol, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.249415.

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In recent years, the city has become a primary setting for a diversity of tourist activities. However, the nature of the urban experience, from the perspective of tourist-city interactions, has not been examined in detail. In this particular arena, the concepts of place image and the tourist experience are very relevant, as processes of tourist image formation and modification are linked to the formation of tourists' expectations. In tum, expectations can have the potential to influence tourist choices and spatial behaviour patterns, in the event of an actual visit. Certainly, probability of p
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Haider, Wolfgang. "The choice behaviour of Caribbean winter beach vacationers : an experimental study in the Ottawa area." Thesis, McGill University, 1991. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=39264.

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The choice behaviour of winter beach vacationers to the Caribbean is modelled with an experimental multiattribute research technique, the discrete choice experiment. Hypothetical destination scenarios are defined using ten variables, each having three levels. The variables refer to the accommodation, its price, its distance from the beach, the airport and various tourist services. These scenarios are located in one of five Caribbean islands.<br>Distance to beach and price are the most significant variables, and only hotel size is not. Estimates of the relative utility of each of the attributes
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Sun, Minghui. "Travel behaviour of Chinese tourists living in the city of Beijing, China / Sun Minghui." Thesis, North-West University, 2007. http://hdl.handle.net/10394/1559.

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Laing, Andrew Nicholas. "The package holiday : participant, choice and behaviour." Thesis, University of Hull, 1987. http://hydra.hull.ac.uk/resources/hull:3104.

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Perkins, Helen Elizabeth. "The Influence of an Ecological Worldview on Tourist Consumers' Behaviour and Choices: What's Love Got to do with it?" Thesis, Griffith University, 2009. http://hdl.handle.net/10072/367943.

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At this point in human history our ongoing destruction of the natural environment and degradation of the planet’s living systems, is reaching catastrophic proportions, and there seems little doubt that much of this degradation has been at the hands of humankind. Coupled with a growing recognition of the significant threats to the natural environment, there has been a “greening” of the market and also of the consumer, most likely in response to changes in social norms and the imperatives of climate change. Ecotourism, marketed as environmentally sensitive tourism, is considered to be one of the
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Han, Xiliang. "Chinese tourists' intentions to visit South Africa: an extended model of the theory of planned behaviour." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/d1020945.

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The South African National Department of Tourism has recently initiated the National Tourism Sector Strategy aimed at developing a sustainable tourism economy, and making the country a Top 20 global tourism destination by 2020.China is one of South Africa’s major non-African sources of tourist arrivals. To ensure a growing share of this booming market, South African tourism scholars and practitioners have to pay close attention to the behaviour of Chinese outbound tourists, particularly their destination choice behaviour. The Theory of Planned Behaviour (TPB)– an extension of the Theory of Rea
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Bagnall, Gaynor R. "Mapping the museum : the cultural consumption and production of two north west heritage sites." Thesis, University of Salford, 1999. http://usir.salford.ac.uk/26559/.

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This thesis is based on case studies of two prominent heritage sites in the Greater Manchester area: Wigan Pier and The Museum of Science and Industry. These case studies have involved detailed interviews with and observation of visitors to the sites, interviews with staff, management and associates of the sites, and examination of archival records. The thesis addresses debates about heritage and the changing form and content of museums. In particular, there is an engagement with the work of Bourdieu, Foucault and Urry as the thesis seeks to analyse the construction and consumption of these tw
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Borradaile, Sarah-Jane. "Tourists and anti-social behaviour : a framework that establishes management responses to, and management implications of, anti-social behaviour in a cross-cultural tourism context." Thesis, Oxford Brookes University, 2012. https://radar.brookes.ac.uk/radar/items/16126feb-9d1c-4083-aebd-8d6218876eeb/1.

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The purpose of this study is to explore the contemporary social phenomenon of soft ASB in tourism, specifically in Andalucia, Spain. A series of observations, interviews with tourists and hosts and focus groups were conducted during the period of two tourist seasons. The aim was to establish the types of ASB exhibited by UK leisure tourists and to explore the reasons for the ASB exhibited. A qualitative approach to research was adopted and data were analysed and interpreted following the constant comparison method. Findings show that soft ASB exists in Andalucia. However, tourist and host perc
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Le, Dung T. "An investigation of consumer hedonic consumption behaviour from a mental processing perspective." Thesis, Griffith University, 2020. http://hdl.handle.net/10072/391059.

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A large body of tourism and hospitality literature has established the vital role of mental imagery and emotions in driving consumer hedonic consumption behaviour. As consumers seek and pay for experiential benefits such as fantasy, fun and feelings, experiential marketing has become an essential strategy to promote hedonic tourism experiences. Experiential marketing uses visual and multisensory contents (e.g., pictures, videos) to stimulate elaborated imagery experiences such as imagination and feelings of presence. Mental imagery is associated with positive emotions and thus inspires hedonic
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Fourie, Johannes Jakobus. "Tourism and leisure needs of high school learners in Potchefstroom / Jaco Fourie." Thesis, North-West University, 2006. http://hdl.handle.net/10394/1685.

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Antonakakis, Nikos R. "Triggers for change : realising a 'design for sustainable behaviour' web-tool for influencing sustainable tourism in Cornwall." Thesis, University of the Arts London, 2018. http://ualresearchonline.arts.ac.uk/13438/.

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Tourism in Cornwall represents over 24% of Cornwall's annual GDP. It is "the county's largest single industry", providing work for one in five Cornish inhabitants, and is responsible for almost a quarter of the money the county makes each year (Objective One, 2001, p. 10). However, in its current form, this vibrant but carbon-intensive business sector does not contribute to low-carbon development in Cornwall. It remains un-sustainable in a number of environmental, social and economic ways (Cornwall Sustainable Tourism Project, 2011a; 2014b). Thus, there isa recognized need for "sustainable tou
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Kakoudakis, Konstantinos. "Effects of social tourism on unemployed individuals' self-efficacy and job-search behaviour." Thesis, University of Nottingham, 2014. http://eprints.nottingham.ac.uk/27941/.

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Findings from social tourism research on low-income groups have shown that social tourism holds several psychological benefits for participants (e.g. Minnaert, Maitland, and Miller, 2009; McCabe and Johnson, 2013). On the other hand, the evidence base about any direct linkages between these individual benefits, and social and economic benefits, remains weak, affecting the promotion of social tourism in the UK policy agenda. In line with the recent debate on social tourism in the country (see All-Party Parliamentary Group on Social Tourism, 2011), the current socioeconomic trends, and more spec
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Mansfeld, Y. "The choice of destination made by tourists and its impact on their spatial behaviour." Thesis, London School of Economics and Political Science (University of London), 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.320887.

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One of the most important research problems in tourism today, and one still to be thoroughly investigated, is the understanding of tourist decision-making processes and the way they are reflected in tourist spatial behaviour. Until very recently, the study of tourist decision-making and that of tourist flows went on independently of one another. Thus, geographers were detecting and describing tourist flows while psychologists and marketing analysts were trying to understand the destination-choice process. The current study merges these two aspects and addresses the following questions: A. What
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Becken, Susanne. "Energy use in the New Zealand tourism sector." Phd thesis, Lincoln University, 2002. http://hdl.handle.net/10182/440.

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Energy use associated with tourism has rarely been studied, despite a potentially considerable contribution to global or national energy demand and concomitant greenhouse gas emissions. In New Zealand, tourism constitutes an increasingly important economic sector that is supported by the Government to induce further economic growth. At the same time New Zealand is facing the challenge of reducing currently increasing fossil fuel combustion and carbon dioxide emissions. As a response, this study investigated the contribution tourism makes to energy use in New Zealand. In particular it has exami
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Sertis, Steve. "Identification as a motivator of environmentally responsible tourist behaviour." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 1996. https://ro.ecu.edu.au/theses/972.

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This study examined the use of information in motivating environmentally responsible behaviour. In light of the ineffectiveness of traditional educational methods that have focussed upon affecting behaviour by changing attitudes through the manipulation of cognitive variables, an attempt was made to produce a sense of identification with the Rottnest Island Quokka using the tripartite model of motivational bases of attitudes developed by Hills (1993 ). This model used to determine whether different kinds of information would produce changes in environmental behaviour. Three groups of tourists
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Truong, Van Dao. "Tourism and Poverty Alleviation: A Case Study of Sapa, Vietnam." Thesis, University of Canterbury. Management, Marketing and Entrepreneurship, 2014. http://hdl.handle.net/10092/9244.

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This research examines the interrelationships between tourism, poverty alleviation, and social marketing. It argues that tourism growth is necessary but insufficient by itself to alleviate poverty. Although tourism has often been connected with poverty under the rubric of pro-poor tourism (PPT), limited research has investigated this from the poor’s perspective. Little is also known of various poverty causes, including poor people’s behaviours in affecting poverty. Although tourism may contribute to alleviating poverty, negative poverty-related behaviours (e.g. depletion of natural resources)
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Jägerlind, Puuri Sofia, Martin Henriksson, and Johansson Johannes Brun. "Eco-labelling on Package Tours : A study about sustainable tourism." Thesis, Jönköping University, JIBS, Business Administration, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12718.

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<p><strong>Background: </strong>The tourism industry is one of the largest industries in the world, with annual revenues exceeding US$ 850 billion. Because of the size and nature of the industry, tourism is seen as one of the largest contributors to the negative effects on the environment today. Within the tourism industry, there exist more than 70 eco-labels representing various environmental standards. However, none of them are widely used within the tourism industry.</p><p><strong>Purpose: </strong><em>This thesis investigates how the use of the two eco-labels Svanen and Green Globe affect
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Al-Maaitah, Hadeel Mahmoud Khaleel. "An investigation of the acquisition and experience of medical tourism : the case of Jordan." Thesis, University of Exeter, 2016. http://hdl.handle.net/10871/26194.

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The purpose of this study is to investigate medical tourism in Jordan through the international patients‘ perspective. The aim is to contribute to a better understanding of international patients‘ consumption behaviour to seek medical treatment, and while at the destination. And also to better understand the medical tourists‘ perceptions of quality of healthcare services. This research was designed to facilitate the identification of the characteristics of medical tourists, their visit, their sources of information and the main pull/push factors influencing their decision to travel. Moreover,
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Wolf, Isabelle Diana Felicitas Gudula Biological Earth &amp Environmental Sciences Faculty of Science UNSW. "Towards sustainable tourism in outback Australia: the behaviour and impact of nature-based tourists on vegetation and selected wildlife species." Awarded by:University of New South Wales. Biological, Earth & Environmental Sciences, 2009. http://handle.unsw.edu.au/1959.4/44572.

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Nature-based tourism offers significant socio-economic incentives to successfully replace more intrusive land uses but also causes negative environmental impacts. Currently, knowledge is needed about the effectiveness of specific management actions such as the provision of different access modes and tour experiences at minimizing these impacts while maximizing visitor satisfaction. Nature-based tourism activities were studied in the species-rich gorges of the Flinders Ranges in Outback Australia. This study developed a conceptual framework of visitor-environment relationships, constructed a re
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Govender, Lynette Kumarivani. "Ethnic Identity and Culture as Drivers of Travel Behaviour : The Case of South African Indians as Domestic Tourists." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/75753.

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Ethnicity and culture are increasingly considered in the study of travel behaviour given the global movement of people. Historically during apartheid in South Africa, there was not much leisure travel amongst the Black, Coloured and Indian population groups. This discrepancy became a focus of the National Department of Tourism’s (NDT) domestic policy after 1994 to encourage all South Africans to travel, explore and experience all facets of our beautiful rainbow country in real time. This study focuses on South African Indians (SAI) as there is limited knowledge of the drivers of travel behavio
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Cate, Jenipher Rose. "The effects of tourism on the behaviour of the New Zealand fur seal (Arctocephalus forsteri)." Thesis, University of Canterbury. Biological Sciences, 2013. http://hdl.handle.net/10092/8724.

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The demand by ecotourism for easily accessible wildlife encounters has increased the need for regulations to minimise negative effects of tourism on towards marine mammals. High levels of human interaction could have serious consequences for recovering populations of New Zealand fur seals (Arctocephalus forsteri). By monitoring behavioural shifts in reactions to human disturbance, the aim of this study was to determine how disturbance by tourism is affecting the behaviour of the New Zealand fur seals. Fur seal breeding colonies, haul-outs, and a pup nursery were studied on the South Island to
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Nimri, Rawan. "To Be or Not to Be Green: Triggering Travellers' Behaviour in Australia Using the Theory of Planned Behaviour." Thesis, Griffith University, 2018. http://hdl.handle.net/10072/384288.

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The rising levels of global carbon emissions are accelerating climate change and global warming, with devastating effects on many communities. The tourism sector accounts for around eight per cent of carbon emissions (Lenzen, et al., 2018), with the hotel sector generating approximately 21 per cent of these emissions (Lee & Cheng, 2018). In addition, the hotel sector has been allied with adverse impacts on the environment through the depletion of natural resources. However, many hotels are striving to cut down their carbon footprint and level of environmental impact, which has led to the emerg
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Brown, Terence J. "Visitor Characteristics Influencing Climbing Uluru: An Investigation of Culturally Sensitive Tourist Behaviour." Thesis, Griffith University, 2001. http://hdl.handle.net/10072/366399.

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There are many examples worldwide of cultural conflict between visitors and hosts at popular tourist destinations (Robinson & Boniface, 1999). This study investigated the culturally inappropriate behaviour of climbing Uluru (Ayers Rock) in Central Australia. In an effort to better understand the effects of culture and personal schemata on visitor behaviour, the study examined the potential for a number of antecedent variables to predict climbing behaviour. Variables representing the measurable elements of subjective culture (Betancourt & Lopez, 1997) were assessed to have the most relevance in
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Mogajane, Victor Solomon. "Leisure and tourism behaviour in rural areas in the North West Province / Victor S. Mogajane." Thesis, North-West University, 2005. http://hdl.handle.net/10394/829.

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The purpose of this study was to determine ways in which the accessibility of leisure and tourism behaviour patterns can be improved to ultimately improve the quality of life of people in rural communities in the North West Province. In order to achieve this it was necessary to indicate the holistic perspective of the tourism industry, with special reference to rural tourism and also the holistic perspective on leisure provision in South Africa. This study is important to address the lack of services in rural communities. The literature study firstly concentrated on the advantages and disadvan
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Yakushiji, Hiroyuki. "Responsible behaviour amongst backpacker tourists in less developed countries : a case study of Thailand." Thesis, University of Exeter, 2010. http://hdl.handle.net/10036/119586.

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Backpacker tourists frequently express “anti-tourist” attitudes and are confident that they contribute positively to their destinations. Ironically, they are sometimes characterised by stakeholders in destinations in less developed countries as neo-colonial invaders. In spite of their anti-tourist attitudes, in reality, backpacker tourists tend to stay in backpacker enclaves where the cultural and moral values of backpackers are dominant. This happens because they encounter many obstacles to enjoying the backpacking experience in an unfamiliar interregional (intercultural) environment. Given s
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Harcus, Stephanie Elizabeth. "Pro-environmental behaviour within tourism businesses in rural Scotland : the role of physical, social and individual context." Thesis, University of Edinburgh, 2017. http://hdl.handle.net/1842/28744.

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Tackling climate change and other associated environmental problems has become a significant global issue. In order to tackle these challenges governments have introduced policy frameworks, legislation and laws to help mitigate their effects. The Scottish Government have invested in numerous programmes and initiatives to create and enhance a low carbon rural economy, and in order to do so successfully understanding behaviour is a vital component in achieving the aims of such policies and legislation. Rural businesses can play an important role in encouraging the uptake of pro-environmental beh
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Alexander, Zoë. "The international volunteer experience in South Africa : an investigation into the impact on the tourist." Thesis, Bucks New University, 2012. http://bucks.collections.crest.ac.uk/9994/.

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This thesis explores the impact of volunteer tourism on the international tourist engaging in volunteer work in South Africa. A staged methodological design is adopted in this research. The first stage provides conceptual clarification of the term volunteer tourism, using grounded theory. Then a quasi-experimental study was carried out to collect data from volunteer tourists undertaking community and wildlife (including conservation) projects in South Africa. It consists of a standardised web-based personality inventory (IPIP-NEO) completed prior to, post, and one to two years following the vo
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Sarkar, Soumya. "Simulation study of collective behaviour of hadronic matter of fair energies." Thesis, University of North Bengal, 2021. http://ir.nbu.ac.in/handle/123456789/4791.

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Kwong, Wai-yam Vivian, and 鄺蔚音. "A comparative study of consumption behaviour between Mainland travelers and Japanese travelers in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B29788663.

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Weed, Michael E. "Consensual policies for sport and tourism in the UK : an analysis of organisational behaviour and problems." Thesis, University of Kent, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.297402.

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Shams, Hayat Mohammed. "Incremental consumption and the purchase of experimental products : an investigation of Gulf Arabs' holiday tourism behaviour." Thesis, University of Surrey, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.328787.

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Edghiem, F. "The nature and impact of service employees' innovative behaviour : a personal-interactive services perspective." Thesis, Liverpool John Moores University, 2015. http://researchonline.ljmu.ac.uk/4408/.

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The amount of research on service innovation rapidly increased since the start of the third millennium, likely due to the continuous diversification of manufacturing companies into the service sector and the decline of manufacturing in the traditional industrial western countries compared to the World’s emerging economies. Service innovation, furthermore, has received significant attention from academics and practitioners alike and has been increasingly perceived as a means of creating competitive advantage. Arguably, this is due to the growing competition between service companies to reach un
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Tassiopoulos, Dimitri. "An investigation into the co-producers of preferred strategic behaviour in small, micro and medium tourism enterprises in South Africa." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/6420.

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Thesis (PhD (Business Management))--University of Stellenbosch, 2010.<br>ENGLISH ABSTRACT: The South African tourism industry has undergone transformation with numerous “windows of opportunity” having been opened for tourism entrepreneurs. The South African small, micro and medium tourism enterprises (SMMTE) sector, however, faces numerous challenges. To ensure long-term sustainability, according to Whittle (2000: 8), the owners of SMMTEs need to make efficient and effective business decisions about the internal and external threats and challenges their businesses face. This will ensure t
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Hyun, Yongho, and n/a. "Consumer behaviour on the internet : a critical analysis of the extensive decision-making process of online holiday travellers." University of Canberra. Communication & Education, 2002. http://erl.canberra.edu.au./public/adt-AUC20060801.130043.

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Both tourism destination marketing and the characteristics of holiday travellers have recently undergone radical changes driven by the rapid progress of computer technology. In particular, the advent of the Internet has had a great impact on holiday travellers as well as on the development of tourism promotion and distribution channel strategies. While holiday travellers benefit from the characteristics of Internet use, for example, unlimited information retrieval, flexible accessibility, and direct interactivity with destination marketing organizations (DMOs), the Internet provides DMOs with
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Thuot, Lea, Giuliana Netto, and Amanda Hachey. "Supporting Sustainable Rural Tourism in British Columbia through Strategic Incentives." Thesis, Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2594.

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This research investigates the potential incentives have on driving behaviour change towards the adoption of sustainable business practices by rural tourism operators in British Columbia (BC), Canada. Even though operators in rural BC have recognized the importance of making their business practices sustainable so that future generations are able to enjoy living and visiting these communities, they claim there is a lack of incentives from the industry. To support the BC rural tourism industry in attaining its aspiration to enhance the social/cultural, environmental and economic well being of t
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