Livros sobre o tema "Customer services"
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Veja os 50 melhores livros para estudos sobre o assunto "Customer services".
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Institute for Computer Capacity Management., ed. Managing customer service. Institute for Computer Capacity Management, 1989.
Encontre o texto completo da fonteGerson, Richard F. Beyond customer service: Keeping customers for life. Crisp Publications, 1992.
Encontre o texto completo da fonteSeldman, Marty. Customer tells: Delivering world-class customer service by reading your customers' signs and signals. Kaplan Pub., 2007.
Encontre o texto completo da fonteDaffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Oak Tree, 1999.
Encontre o texto completo da fonteUnited States. Western Area Power Administration. Energy Services. Energy Services customer sourcebook. Western Area Power Administration, 1993.
Encontre o texto completo da fonteNational Association of Home Builders (U.S.). Remodelors Council., ed. Customer service. Home Builders Institute, 1993.
Encontre o texto completo da fonteSt, Clair Guy. Customer service in the information environment. Bowker-Saur, 1993.
Encontre o texto completo da fonteHill, Curtis. Customer service DNA. Plain Sight Publishing, an imprint of Cedar Fort, Inc., 2015.
Encontre o texto completo da fonteMacNeill, Debra J. Customer service excellence. Business One Irwin/Mirror Press, 1994.
Encontre o texto completo da fonteCustoms, Bhutan Department of Revenue &. Draft customer service delivery standards: Public information services. Department of Revenue and Customs, [Government of Bhutan], 2013.
Encontre o texto completo da fonteLund, Keith. Customer care. Edited by Patterson Helen, McCullough Sheila, and Association of Assistant Librarians. AAL Publishing, 1994.
Encontre o texto completo da fonteUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Encontre o texto completo da fonteUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Encontre o texto completo da fonteUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Encontre o texto completo da fonteArdito, Stephanie C. Customer services and user training. National Federation of Abstracting and Information Services, 1991.
Encontre o texto completo da fonteField, Christopher. Customer loyalty in financial services. FT Financial Publishing, 1996.
Encontre o texto completo da fonteWellemin, John H. Successful customer care. Barron's Educational Series, 1997.
Encontre o texto completo da fonteHill, Curtis. Customer service DNA: Building blocks that drive customer loyalty. CFI, 2011.
Encontre o texto completo da fonteMauritius. Ministry of Civil Service Affairs and Administrative Reforms. Customer Charter. Ministry of Civil Service Affairs and Administrative Reforms, 2016.
Encontre o texto completo da fonteUnited States. General Services Administration. Office of Federal Supply and Services, ed. Customer service bureaus. U.S. General Services Administration, Federal Supply and Services, 1985.
Encontre o texto completo da fonteLibrary, San Francisco Public. [Customer service plan]. San Francisco Public Library, 1999.
Encontre o texto completo da fonteDesatnick, Robert L. Managing to keepthe customer: How to achieve and maintain superior customer service throughout the organization. Jossey-Bass, 1993.
Encontre o texto completo da fonteauthor, Newby Tony, ed. The customer service pocketbook. 3rd ed. Management Pocketbooks, 2013.
Encontre o texto completo da fonteKyambalesa, Henry. Essentials of customer service. Jain Pub. Company, 2010.
Encontre o texto completo da fonteKyambalesa, Henry. Essentials of customer service. Jain Pub. Company, 2010.
Encontre o texto completo da fonteTack, Alfred. Profitable customer care. Butterworth-Heinemann, 1994.
Encontre o texto completo da fonteFord, Lisa. Exceptional Customer Service. F+W Media, Inc., 2009.
Encontre o texto completo da fontePalmer, Sally, and Carol Mayall. Customer Services. Financial Times Prentice Hall, 1993.
Encontre o texto completo da fonteOnce a customer always a customer: How to deliver customer service that creates customers for life. Oak Tree Press, 1996.
Encontre o texto completo da fonteOnce a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3rd ed. Oak Tree Press (Ireland), 2001.
Encontre o texto completo da fonteWiersema, Fred. Customer Service. HarperCollins Publishers, 2000.
Encontre o texto completo da fonteTzempelikos, Nektarios, and Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Encontre o texto completo da fonteTzempelikos and Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Encontre o texto completo da fonteSeldman, Marty, John Futterknecht, and Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.
Encontre o texto completo da fonteSeldman, Marty, John Futterknecht, and Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.
Encontre o texto completo da fonteOFFER. Report on customer services. Office of Electricity Regulation, 1995.
Encontre o texto completo da fonteBalachandran, S. Customer-driven services management. Response Books, 1999.
Encontre o texto completo da fonteBalachandran, S. Customer-driven services management. Response Books, 1999.
Encontre o texto completo da fonteHughes. Managing Operations - Customer Services. McGraw-Hill Education, 1995.
Encontre o texto completo da fonteCustomer-driven services management. 2nd ed. Response Books, 2004.
Encontre o texto completo da fonteThomas, Marian, and Inc National Press Publications. Customer Service : The Key to Winning Lifetime Customers. National Press Publications, 1989.
Encontre o texto completo da fonteRelations de service, marchés de services. CNRS éditions, 1994.
Encontre o texto completo da fonte(Narrator), William Uttal, ed. Total Customer Service. HarperAudio, 1990.
Encontre o texto completo da fonteDavidow, William H. Total Customer Service. Harpercollins, 1990.
Encontre o texto completo da fonteKatz, Bernard. How to Turn Customer Service into Customer Sales. Jaico Publishing House, 2005.
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