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1

BESNAULT, Camille, and Han Cordova Maria-Claudia Sun. "Employee Engagement : Sporting goods retail stores in Gävle." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-14852.

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Title: Employee Engagement - Sporting goods retail stores in Gävle. Level: Second cycle, Final assignment for Master Degree in Business Administration Author: Maria Claudia Sun Han Cordova and Camille Besnault Supervisor: Maria Fregidou-Malama and Pär Vilhelmson Date: 2013 - May   Purpose: This study examines employee engagement. For that matter, we investigate the factors that influence employee engagement in sporting goods retail stores, and the impact of relationships interactions between the team and the manager.   Method: This study was conducted through a deductive approach. The data
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2

Mogollón, Hidalgo Melany Gianella, and Cortez Valeria Cristina Pérez. "E-service quality y su relación con la e-confianza y la e-satisfacción del cliente en e-retails de tiendas por departamento en Lima Metropolitana." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654530.

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La compra en e-retails en el Perú ha ido en aumento en los últimos años; no obstante, existen factores que causan desconfianza en los clientes al navegar en estos canales digitales, por lo que es una gran barrera ya que impide que realicen compras en estos sitios web. Por ello, los autores mencionan que, para poder generar una grata experiencia en el e-service quality de los e-retails de tiendas por departamento, es importante que los clientes sientan confianza al navegar en estos medios. Por lo tanto, el objetivo de este estudio es analizar la relación existente entre el e-service quality y s
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3

Herriges, Philip M. "Community_patch retail's influence on the public space /." This title; PDF viewer required. Home page for entire collection, 2010. http://archives.udmercy.edu:8080/dspace/handle/10429/9.

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4

Tang, Lai-yee Sandy. "Retail location decision analysis : the cases of chain stores /." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B25803517.

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Simkin, L. P. "The assessment of retail store locations : UK retailers' location practices and the development of a predictive retail store location performance model." Thesis, University of Bradford, 1986. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.372163.

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Miwa, Kanna, and Soemon Takakuwa. "SIMULATION MODELING AND ANALYSIS FOR IN-STORE MERCHANDIZING OF RETAIL STORES WITH ENHANCED INFORMATION TECHNOLOGY." IEEE, 2008. http://hdl.handle.net/2237/12112.

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Chan, Shui-yu Marion. "A business plan for setting up a necktie specialty shop in Hong Kong." [Hong Kong : University of Hong Kong], 1992. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13302358.

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8

Stanuszek, Marta. "Retail refreshed /." Online version of thesis, 2007. http://hdl.handle.net/1850/10968.

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9

Das, Lita. "Backroom space allocation in retail stores." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/120662.

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Thesis: Ph. D. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, 2018.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 168-171).<br>Space is one of the most scarce, expensive, and difficult to manage resources in urban retail establishments. A typical retail space broadly consists of two areas, the customer facing frontroom area and the backroom area, which is used for inventory storage and other support activities. While frontrooms have received considerable amount of attention
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10

To, Tak-chun Kelvin. "Factors affecting the patronage turnover of retail chain stores in Hong Kong /." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B25948672.

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11

鄧麗儀 and Lai-yee Sandy Tang. "Retail location decision analysis: the cases of chain stores." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1995. http://hub.hku.hk/bib/B31979956.

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12

Wu, Jane Peihsun. "The development of China's retail industry since the economic reform in 1978." online access from Digital dissertation consortium, 1997. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?9733678.

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13

Cho, Edward Ku. "Essays on consumer behavior in retail stores." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/41715.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Economics, 2007.<br>Includes bibliographical references.<br>This dissertation is a collection of three empirical essays in industrial organization using data from an anonymous retailer. All these chapters examine some facet of consumer behavior. The first chapter estimates demand for store and national brand over-the-counter pain relievers. There is evidence that the substitution patterns between store and national brands are starkly asymmetric- price cuts by national brands steal more share from store brands than store brand pri
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14

Giorgadze, Nino. "Factors Influencing Impulse Buying in Retail Stores." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193315.

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Impulse buying is a widely pervasive phenomenon. Statistics shows that more and more shoppers are experiencing irresistible urge to purchase unplanned and in most cases unnecessary product. Existing researches fall short in identifying most suitable tools that marketers can adopt in order to promote impulsive sales. Therefore, this thesis provides deep analysis of those, controllable factors that influence impulse buying. Particularly four external cues are examined: product display, promotional signage, sensory elements and social atmospherics. Research has deductive approach. First, existing
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15

Mohammadi, Tina. "RETAIL IS DETAIL : Customers’ Attraction to Physical Retail Stores Within Consumer Electronics." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-79906.

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Most companies' desire is to create customer relationships and the working methods have changed as a result of the increased e-commerce. Because of digitalization, the retailing field has changed dramatically. Consequently, physical stores are facing competition from online companies. Previous literature has stated that physical stores now have to focus on what happens inside the store in order to generate a pleasant experience. The research question focused on examining how Elgiganten, the largest consumer electronic store in Sweden, use customer experience and customer value in order to infl
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16

Larke, Roy. "Consumer perceptions of large retail stores in Japan." Thesis, University of Stirling, 1991. http://hdl.handle.net/1893/3414.

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This thesis considers consumer perceptions of large stores in Japan. A lack of published English language research concerned with consumer behaviour in Japan was noted, despite strong and growing interest in the Japanese consumer market. Japanese distribution is reviewed as the background to an empirical study of store perceptions in Japan. This review considered Japanese wholesale and retail structures in detail in order to provide information necessary to understand the situation of large retail stores in Japan. The possibility of substantial store 'loyalty' in Japan was considered on the ba
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17

Manning, Patricia Miller. "Strategies for Reducing Employee Absenteeism in Retail Stores." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4387.

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Employee absenteeism results in annual productivity losses of approximately $74 billion and reduced profits for some retail stores. The purpose of this single case study was to explore the strategies used to minimize absenteeism and increase productivity outcomes for organizational effectiveness at a retail store in northwest Florida. The targeted population included managers who had success with minimizing absenteeism and enhancing productivity in the retail store. Herzberg's 2-factor theory was the conceptual framework, and semistructured interviews with 5 participants were the primary data
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18

Cheung, Wing, and 張嶸. "A review of Hong Kong approach to retail floor space calculation." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31259613.

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19

Kim, Sook-Hyun. "The Model for the Evolution of Retail Institution Types in South Korea." Diss., Virginia Tech, 2003. http://hdl.handle.net/10919/28347.

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A new retail institution type has emerged in South Korea that is unique in comparison to any previous retail institution type. The study of this emergence and its growth has implications for the future structure of retail both in South Korea and in other parts of the world. To proceed with a study of this new retail institution type, appropriate theory base and research findings about past retailing in South Korea were needed; however, a search of literature indicated that South Korean retailing has been the subject of limited and mostly fragmented research. Historically, many researchers have
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20

Rocereto, Joseph F. Suri Rajneesh. "Consumer self-concept and retail store loyalty : the effects of consumer self-concept on consumer attitude and shopping behavior among brand-specific and multi-brand retail stores /." Philadelphia, Pa. : Drexel University, 2007. http://hdl.handle.net/1860/2521.

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21

Stodnick, Todd Michael. "Driving retail store performance a service profit chain perspective /." Connect to this title online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1106686551.

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Thesis (Ph. D.)--Ohio State University, 2005.<br>Title from first page of PDF file. Document formatted into pages; contains xiv, 254 p.; also includes graphics (some col.) Includes bibliographical references (p. 211-233). Available online via OhioLINK's ETD Center
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22

Broman, Johanna, and Patricia Lundin. "CRM systems management and use : From retail stores perspective." Thesis, Högskolan Kristianstad, Sektionen för hälsa och samhälle, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-17125.

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The purpose of this thesis is to explore how stores in the retail sector and in business to consumers´ relations, are engaged in the CRM systems use and management. The purpose is also to see if the information that is gathered by the headquarters is transferred down to the stores.   The research follows a realistic philosophy combined with an abductive approach and a qualitative method. The choice of design to this research was an exploratory research combined with a case study strategy over a cross-sectional time horizon. The data was collected through semi-structured interviews with manager
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23

Wong, Wing-yin. "The retail structure of a new town in Hong Kong." Click to view the E-thesis via HKU Scholars Hub, 2005. http://lookup.lib.hku.hk/lookup/bib/B37936712.

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24

Hung, Hing-lap Humphry. "An analysis of the retailing mix of the Japanese department stores in Hong Kong /." [Hong Kong] : University of Hong Kong, 1991. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13054910.

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25

Chung, Wing-sze. "A macroeconomic study of the major determinants of retail rents in Hong Kong." Click to view the E-thesis via HKU Scholars Hub, 2004. http://lookup.lib.hku.hk/lookup/bib/B37928855.

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26

Tong, Wai-yan Christine. "Documenting the historical and spatial significance of Wing Woo grocery and provisional shop." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B42189214.

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27

Woods, Luke. "Suburban revision rethinking suburbia through modification /." This title; PDF viewer required. Home page for entire collection, 2009. http://archives.udmercy.edu:8080/dspace/handle/10429/9.

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28

Janse, van Noordwyk H. S. "The development of a scale for the measurement of the perceived importance of the dimensions of apparel store image." Thesis, Link to the online version, 2008. http://hdl.handle.net/10019/849.

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29

Angerer, Alfred. "The impact of automatic store replenishment on retail technologies and concepts for the out-of-stocks problem /." Wiesbaden : Deutscher Universitäts-Verlag, 2006. http://www.myilibrary.com?id=134526.

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30

Pettinger, Lynne. "Branded stores, branded workers : selling and service in fashion retail." Thesis, University of Essex, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272541.

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31

Macmillan, Michael Reed. "Network methods for inventory management in capacity constrained retail stores." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/104395.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2016. In conjunction with the Leaders for Global Operations Program at MIT.<br>Thesis: S.M. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, 2016. In conjunction with the Leaders for Global Operations Program at MIT.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 81-82).<br>Zara leads the fast-fashion industry introducing over 12,000 unique items per year [5], selling in over 2,000 stores and ge
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32

Acuna, Katherine Louise 1960. "Retail pricing of grocery stores in the Tucson metropolitan area." Thesis, The University of Arizona, 1988. http://hdl.handle.net/10150/276833.

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This study employs three ordinary least squares regression equations to analyze retail grocery store prices. The grocery stores studied were from the Tucson metropolitan area. The price data collected consisted of a typical market basket purchased in this market. Different price categories were analyzed in order to determine the relevance of interstore comparisons between two different brand categories, national brand and cheapest brand categories. Grocery prices for the two brands were tested to determine if the organization of retail grocery stores (chain and independents), location of the s
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33

Sanderson, Karin. "Store loyalty and the total retail experience." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50104.

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Thesis (MEcon)--Stellenbosch University, 2004.<br>ENGLISH ABSTRACT: With heightening competitive pressures in the retailing environment, customer satisfaction and customer loyalty have become barometers of retailer performance. Determining the relationship of all the controllable elements that encourage or inhibit consumers during their contact with a retailer, defined as the Total Retail Experience (Berman and Evans, 1998: 19), with customer satisfaction and customer loyalty, formed the basis of this study. The dimensions ofTRE that were applied in this study were five controllable comp
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34

Wu, Jingjing, and Yuyu Wang. "Retail In-store Design and Sensory Cues." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-37315.

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Female consumers are powerful purchasers; sensory marketing is regarded as an effective marketing strategy to reach female consumer group. The sensory cues in the cosmetic retail environment can be considered as: layout and lighting effect, the ambient scents diffused, the music playing, and the opportunity to test the cosmetic products.  The purpose of this study aims to investigate what sensory cues in a cosmetic shop have a better capacity to trigger female consumer’s positive emotion, as well as to identify the impact level of these sensory stimuli on female’s purchase intention in the cos
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35

Lanford, Patricia. "A model for building trustworthiness in online stores." Auburn, Ala., 2007. http://repo.lib.auburn.edu/07M%20Dissertations/LANFORD_PATRICIA_43.pdf.

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36

Cheung, Ka-po. "Development of divested retail facilities managed by the Link Management Limited." Click to view the E-thesis via HKUTO, 2009. http://sunzi.lib.hku.hk/hkuto/record/B42555292.

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37

Terada, Takashi. "External US pressure on Japan's policy reform in the case of large-scale retail store law." Thesis, Canberra, ACT : The Australian National University, 1993. http://hdl.handle.net/1885/123186.

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The Structural Impediments Initiative (SII) talks held from September 1989 to July 1990 represented the first attempt by Japan and the United States to harmonise their domestic problems in international trade negotiations. These bilateral talks were also the first of their kind to delve into a comprehensive review of domestic laws and intrinsic business practices. In this sense, the SII talks may be seen as a preamble to mutual arrangements by domestic economies of their respective institutions and practices. This is likely to feature more prominently in the field of international relat
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38

Yip, Leslie Sai-chung. "Effects of power influence on the relationship between department store and its subtenants in China." Thesis, Curtin University, 2003. http://hdl.handle.net/20.500.11937/442.

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The perspective that asymmetrical power relationship on vertical channel would lead to dominating partner exploitation with the use of coercive power is examined within the context of horizontal channel exchange relationship between department stores and tenant retailers. A power structure-action-outcome framework is offered to study casual links between dependence (structural aspects of power), use of coercive and noncoercive power (action), and three aspects of outcome - economic and social satisfaction, commitment and strategic performance. Data was collected through personal interview with
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Bosman, Jiminy-Ann Ashurde. "An investigation of the expectations held by retail tenants with regards to the internal marketing function performed by their shopping centre landlord." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/3725.

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While much has been written about retail stores and the retail environment, franchises and organisational marketing, not much can be found on “host” organisations such as shopping centres and their role within the marketing mix. A unique disparity exists within shopping centres in that not only are they an organisation with their own brand identity and culture, but they also play host to numerous retailers and franchises with very clear brands and messages of their own. The question that is often posed to the landlord is therefore whose message or what message is the correct one to market to t
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40

Grandin, Veronica, Jessica Jönsson, and Jakob Kessén. "Approaches to sensory marketing strategies within the beauty retail stores in Sweden : A qualitative insight concerning sensory interplay and sensory overload." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-95340.

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As sensory marketing is becoming a more widely used strategy in the world, the need to distinguish oneself is more important than ever. The general knowledge of sensory cues, their interplay and sensory overload among Swedish retail beauty companies is researched in this thesis. We set out to identify the baseline knowledge of the store personnel and the implications thereof in Sweden on the subjects formerly mentioned.       This investigative study aims to provide an insight into the workings and knowledge gap of retail store design from the perspective of store personnel with sensory- marke
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41

To, Tak-chun Kelvin, and 杜德俊. "Factors affecting the patronage turnover of retail chain stores in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31251614.

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42

Leung, Yee-ling, and 梁銥玲. "Hong Kong "street life": traditional shops and business at Shanghai Street." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hub.hku.hk/bib/B50716244.

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Shanghai Street is one of the oldest streets in Kowloon peninsula. The street was once a main business street in the area before being replaced by Nathan Road since 1970s. As the main business centre was shifted to Nathan Road, some of traditional neighbor shops still remain at the street. The key issue to be addressed by this dissertation is that although traditional neighbor shops and their businesses still exist at Shanghai Street, these shops have gradually diminished due to revitalization and gentrification of nearby streets. Tangible and intangible character defining elements of the
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43

Ho, Kwok-wai, and 何國煒. "The end of a heritage : documentation of Shing Fat, the last traditional rice shop in Yuen Long." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2014. http://hdl.handle.net/10722/208082.

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In Hong Kong, the popularity of supermarkets and a globalized lifestyle have led to the declined of the traditional rice trade and rice shops. This issue is illustrated by the case of Shing Fat Rice Shop (thereafter referred to as ‟Shing Fat’’), the last tradition rice shop in Yuen Long, a highly urbanized district in the New Territories that was Hong Kong’s centre of rice production from the 19th century to the mid-20th century. Facing stiff competition from modern supermarkets, Shing Fat closed in December 2013. The significance of this research is that it is the last chance to document t
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Janardhan, Rajini. "Store avoidance behavior : an exploratory study /." free to MU campus, to others for purchase, 1997. http://wwwlib.umi.com/cr/mo/fullcit?p9841155.

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45

Chmiel, Caroline. "The New Retail Industry: How Retailers Can Adapt for Success in an Ever-Changing Consumer World." Scholarship @ Claremont, 2018. http://scholarship.claremont.edu/cmc_theses/1776.

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Retail store closures are on pace to pass those during the 2008 recession; meanwhile, consumer confidence is strong and unemployment is low.This puzzling situation sparks the question of how retailers can change their current business models and tactics to capitalize on a stronger economy and changing consumer preferences. Key solutions may lie in the strategies and decisions of America’s fastest growing retailers. The purpose of this study is to identify and understand common trends that are driving revenue growth in today’s consumer retail companies. The study produces characteristics useful
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Chan, Shui-yu Marion, and 陳萃如. "A business plan for setting up a necktie specialty shop in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1992. http://hub.hku.hk/bib/B43893326.

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47

Cheung, Ka-po, and 張嘉寶. "Development of divested retail facilities managed by the Link Management Limited." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2009. http://hub.hku.hk/bib/B42555292.

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48

Bergqvist, Eric, and Elina Sargezi. "Ambience : Is Ambience in Swedish Clothing Retail Stores a Missed Opportunity?" Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, EMM (Entreprenörskap, Marknadsföring, Management), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15274.

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Background: Nowadays, customers tend to take product quality and positive brand image for granted, which makes the formation of a new marketing strategy even more vital. In an age characterized by information overload and lack of time, factors such as emotional, cognitive or symbolic values become increasingly valuable in marketing. In contrast to American retail clothing stores such as Abercrombie &amp; Fitch, who to a large extent use ambience as a strategic approach, the authors have not experienced as strong ambience strategies among Swedish retail stores. Therefore, the authors want to in
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Hwang, Eun Jin. "Strategic Management and Financial Performance in South Korean Apparel Retail Stores." Diss., Virginia Tech, 2005. http://hdl.handle.net/10919/29855.

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The research objectives were to determine (a) interrelationships among components of Korean apparel retail stores' management strategies, (b) effects of perceived environmental uncertainty on their management strategies, (c) effects of stores' management strategies on their performance, and (d) market-orientation strategies the stores have implemented. Four hundred top managers of Korean apparel stores in Seoul, Busan, Suwon, Daejeon, and Daegu completed a questionnaire. A structural equations model was used to test the hypotheses concerning relationships between the research variables. The ex
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Magalhães, Vera Juliana e. Pais de. "Efficiency analysis of a retail stores chain of fashion & accessories." Master's thesis, Universidade de Aveiro, 2017. http://hdl.handle.net/10773/21554.

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Mestrado em Economia<br>O objetivo deste estudo é a avaliação da eficiência de uma cadeia de lojas de retalho que representa várias marcas internacionais de prestígio no mercado Português e a identificação dos determinantes que influenciam a eficiência. O estudo compara o desempenho das lojas compostas por 3 diferentes marcas do segmento Brand Equity e propõe melhorias no âmbito da melhoria da performance. Para avaliar a eficiência e os seus determinantes a análise é realizada em duas fases: na primeira fase a metodologia Análise Envoltória de Dados (DEA) é usada para determinar os níve
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