Статті в журналах з теми "Customer Relationship Management (CRM)"
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Atul, Kumar, and Brar Vinaydeep. "Customer relationship management." Siddhant Management Journal 1, January (January 1, 2010): 4–18. https://doi.org/10.5281/zenodo.6706622.
Повний текст джерелаet al., Eltahir. "Comparative study of customer relationship management (CRM) and electronic customer relationship management (E-CRM)." International Journal of ADVANCED AND APPLIED SCIENCES 8, no. 7 (July 2021): 1–6. http://dx.doi.org/10.21833/ijaas.2021.07.001.
Повний текст джерелаKumar, M. P. Shiva. "Customer Relationship Management (CRM) - Retaining Customers." SEDME (Small Enterprises Development, Management & Extension Journal): A worldwide window on MSME Studies 33, no. 3 (September 2006): 63–72. http://dx.doi.org/10.1177/0970846420060306.
Повний текст джерелаSetyawati, Harini. "Customer Relationship Management yang Berkelanjutan." JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) 5, no. 3 (July 29, 2024): 881–88. http://dx.doi.org/10.37339/jurpikat.v5i3.1745.
Повний текст джерелаBhat, Suhail Ahmad, and Mushtaq Ahmad Darzi. "Customer relationship management." International Journal of Bank Marketing 34, no. 3 (May 16, 2016): 388–410. http://dx.doi.org/10.1108/ijbm-11-2014-0160.
Повний текст джерелаSabina Siti Sholeha, Theresia Longga, and Muhammad Hilmana Chaska. "Penerapan Customer Relationship Management (CRM) di Alfamart." Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen 4, no. 1 (December 6, 2024): 187–91. https://doi.org/10.30640/inisiatif.v4i1.3481.
Повний текст джерелаN, Ms Kalpitha. "Customer Relationship Management (CRM)." International Journal for Research in Applied Science and Engineering Technology 6, no. 5 (May 31, 2018): 1583–87. http://dx.doi.org/10.22214/ijraset.2018.5256.
Повний текст джерелаHaas, Alexander. "Customer Relationship Management (CRM)." Controlling 14, no. 3 (2002): 189–90. http://dx.doi.org/10.15358/0935-0381-2002-3-189.
Повний текст джерелаRodhiah, Rodhiah, and Fion Jocelyn. "Implementation of Customer Relationship Management (CRM) in SME." International Journal of Social Science and Community Service 3, no. 2 (February 8, 2025): 69–76. https://doi.org/10.70865/ijsscs.v3i2.71.
Повний текст джерелаDARA ANDRIANA, ANNA. "DEVELOPMENT OF CUSTOMER RELATIONSHIP MANAGEMENT APPLICATION USING DYNAMIC CRM FRAMEWORK." JSK (Jurnal Sistem Informasi dan Komputerisasi Akuntansi) 6, no. 2 (July 15, 2022): 1–5. http://dx.doi.org/10.56291/jsk.v6i2.82.
Повний текст джерелаSigala, Marianna. "Implementing social customer relationship management." International Journal of Contemporary Hospitality Management 30, no. 7 (July 9, 2018): 2698–726. http://dx.doi.org/10.1108/ijchm-10-2015-0536.
Повний текст джерелаKumar, Pushpender, and Anupreet Kaur Mokha. "Electronic Customer Relationship Management (E-CRM) and Customer Loyalty." International Journal of E-Business Research 18, no. 1 (January 2022): 1–22. http://dx.doi.org/10.4018/ijebr.293292.
Повний текст джерелаErlinda, Erlinda, Elgamar Syam, and Sri Chairani. "PERANCANGAN APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) UNTUK MENINGKATKAN LAYANAN PELANGGAN PADA TOKO UNFORGIVN TOXIC FASHION LUBUK ALUNG." JURNAL TEKNOLOGI DAN OPEN SOURCE 3, no. 2 (December 18, 2020): 202–14. http://dx.doi.org/10.36378/jtos.v3i2.699.
Повний текст джерелаNopianti, Rosmita, Rosa Eka Putri, Putri Anggraini Alfitrah, and Satrio Bimo Syahputro. "Penerapan Customer Relationship Management Terhadap Kepuasan Pelanggan Pada Laundry Sabana Tanjungpinang." Jurnal Sutasoma 2, no. 1 (December 22, 2023): 10–18. http://dx.doi.org/10.58878/sutasoma.v2i1.251.
Повний текст джерелаAsiyah, Siti. "CUSTOMER INTIMACY VALUE STRATEGY BY IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT." Journal of Applied Management and Business (JAMB) 1, no. 1 (July 30, 2020): 1–9. http://dx.doi.org/10.37802/jamb.v1i1.58.
Повний текст джерелаRyals, Lynette. "Making Customer Relationship Management Work: The Measurement and Profitable Management of Customer Relationships." Journal of Marketing 69, no. 4 (October 2005): 252–61. http://dx.doi.org/10.1509/jmkg.2005.69.4.252.
Повний текст джерелаPashaie, Sajjad, Fatemeh Abdavi, Geoff Dickson, and Romina Habibpour. "SPORT CUSTOMER RELATIONSHIP MANAGEMENT, COMPETITIVE ADVANTAGE, SATISFACTION, LOYALTY, AND COMPLAINT MANAGEMENT." Kinesiologia Slovenica 28, no. 1 (May 26, 2022): 122–40. http://dx.doi.org/10.52165/kinsi.28.1.122-140.
Повний текст джерелаPermana, Herman, and Martinus Tukiran. "IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN MODERN MARKETING MANAGEMENT (LITERATURE REVIEW)." International Journal of Multidisciplinary Research and Literature 3, no. 6 (November 11, 2024): 768–78. https://doi.org/10.53067/ijomral.v3i6.274.
Повний текст джерелаSingh, Jagwinder, and Shivani Saini. "Importance of CEM in CRM-CL framework." Journal of Modelling in Management 11, no. 1 (February 8, 2016): 91–115. http://dx.doi.org/10.1108/jm2-05-2014-0038.
Повний текст джерелаAlryalat, Haroun, and Samer Al Hawari. "Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process." Journal of Information & Knowledge Management 07, no. 03 (September 2008): 145–57. http://dx.doi.org/10.1142/s0219649208002020.
Повний текст джерелаC, Jothi Baskara Mohan, and Jegadeeshwari P. "Contemporary Issues and Futuristic Trends in Retail Banking Management." Shanlax International Journal of Management 6, S1 (February 19, 2019): 83–89. https://doi.org/10.5281/zenodo.2567697.
Повний текст джерелаSantari, Ni Putu Nita, I. Wayan Suartina, and I. Made Astrama. "Pengaruh Customer Relationship Management dan Kepuasan terhadap Loyalitas Nasabah LPD Desa Adat Anggungan di Badung." Widya Amrita 1, no. 1 (January 20, 2021): 381–93. http://dx.doi.org/10.32795/widyaamrita.v1i1.1187.
Повний текст джерелаNailan, Ni'mah Sinaga Chuzaimah Batubara. "Peningkatan Kualitas Pelayanan di BNI Syariah Dengan Pendekatan Customer Relationship Management (CRM)." Madani: Jurnal Ilmiah Multidisiplin 1, no. 6 (July 16, 2023): 811–18. https://doi.org/10.5281/zenodo.8151608.
Повний текст джерелаNurivan Rizky, Amalia Salsabila Ariyanto, Nur Diana Fahma Salsabila, Muhammad Rizalul Wakhid, and Yusuf Amrozi. "Sumbangsih Customer Relationship Management Dalam Menciptakan Customer Intimacy." SKETSA BISNIS 10, no. 2 (September 27, 2023): 154–65. http://dx.doi.org/10.35891/jsb.v10i2.3502.
Повний текст джерелаBaek, Da Jeong, and Kyoung In Cho. "A Study on the Financial Institution's Customer Relationship Management (CRM) System." Research Society of Language and Literature 3, no. 4 (June 15, 2015): 1–10. http://dx.doi.org/10.21594/itma.2015.3.4.10.
Повний текст джерелаBadawi, Badawi, and Muafi Muafi. "Boosting customer loyalty through marketing distribution, customer experience management and customer relationship management." Acta logistica 11, no. 03 (September 30, 2024): 441–49. http://dx.doi.org/10.22306/al.v11i3.530.
Повний текст джерелаKaoud, Menatalla. "Investigation of Customer Knowledge Management." International Journal of Service Science, Management, Engineering, and Technology 8, no. 2 (April 2017): 12–22. http://dx.doi.org/10.4018/ijssmet.2017040102.
Повний текст джерелаShea, Timothy, Ahern Brown, D. Steven White, Catherine Curran-Kelly, and Michael Griffin. "Customer Relationship Management (CRM) Metrics." International Journal of Enterprise Information Systems 2, no. 3 (July 2006): 1–9. http://dx.doi.org/10.4018/jeis.2006070101.
Повний текст джерелаChen, Injazz J., and Karen Popovich. "Understanding customer relationship management (CRM)." Business Process Management Journal 9, no. 5 (October 2003): 672–88. http://dx.doi.org/10.1108/14637150310496758.
Повний текст джерелаRamamoorthy, S. "Customer Relationship Management (CRM) - An Overview." Shanlax International Journal of Economics 8, no. 2 (March 1, 2020): 82–88. http://dx.doi.org/10.34293/economics.v8i2.2099.
Повний текст джерелаDaniels, Martyn. "Customer Relationship Management (CRM): Profiting from today's customers." Serials: The Journal for the Serials Community 14, no. 3 (November 1, 2001): 245–49. http://dx.doi.org/10.1629/14245.
Повний текст джерелаInayatulloh, Inayatulloh, and Andi Sukandi. "Perancangan Aplikasi E-CRM Pada PT Manfuku Sejahtera Indonesia." ComTech: Computer, Mathematics and Engineering Applications 1, no. 1 (June 1, 2010): 88. http://dx.doi.org/10.21512/comtech.v1i1.2198.
Повний текст джерелаKocev, Stojan, and Dusko Kocev. "CUSTOMER RELATIONSHIP MANAGEMENT IN HEALTH ORGANIZATION." Knowledge International Journal 30, no. 6 (March 20, 2019): 1691–700. http://dx.doi.org/10.35120/kij30061691k.
Повний текст джерелаMonicha Ayu Maulani and Sukaris. "PENERAPAN CRM (CUSTOMER RELATIONSHIP MANAGEMENT) PADA MITRA KELOMPOK TANI PT. PERMANA SIDAT INDONESIA." Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis 1, no. 3 (November 30, 2021): 17–24. http://dx.doi.org/10.55606/jaem.v1i3.3.
Повний текст джерелаHia, Era Era, Muhammad Khaidir Fahram, and Siti Nurhasanah. "Penerapan Customer Relationship Management (CRM) Berbasis Website Terhadap Penilaian Pelanggan." Journal CERITA 8, no. 1 (February 8, 2022): 60–66. http://dx.doi.org/10.33050/cerita.v8i1.2136.
Повний текст джерелаAfnita, Dwi, Fauriatun Helmiah, and Nurul Rahmadani. "PERANCANGAN E-CRM PENJUALAN PRODUK PADA KAKA COLLECTION." JUTSI (Jurnal Teknologi dan Sistem Informasi) 3, no. 1 (February 22, 2023): 17–24. http://dx.doi.org/10.33330/jutsi.v3i1.2040.
Повний текст джерелаSri, Apriliyanti, Ilyas, and Fadhlia. "Customer Relationship Management (CRM) Strategy in an Effort to Maintain Customer Loyalty in Telkomsel Palu Branch." International Journal of Social Science and Human Research 07, no. 10 (November 2, 2024): 7973–76. https://doi.org/10.5281/zenodo.14029086.
Повний текст джерелаLutpiyani, Lutpiyani, and Riska Tyas Prahesti. "EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PROGRAM ON CUSTOMER LOYALTY." JURNAL EKONOMI KREATIF DAN MANAJEMEN BISNIS DIGITAL 3, no. 3 (January 18, 2025): 230–49. https://doi.org/10.55047/jekombital.v3i3.864.
Повний текст джерелаKhasawneh, Rawan, and Emad Abu-Shanab. "Electronic Customer Relationship Management (e-CRM) in Jordan." International Journal of Technology Diffusion 3, no. 3 (July 2012): 36–46. http://dx.doi.org/10.4018/jtd.2012070104.
Повний текст джерелаChoirulloh, Alif, Ariyanti Martina Waruwu, Bagas Prastowo, Pasrah Telaumbanua, and Yulianto Yulianto. "Pengaruh Customer Relationship Management (CRM) dan Promosi terhadap Loyalitas Pelanggan XL Axiata." SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business 8, no. 1 (January 1, 2025): 111–18. https://doi.org/10.37481/sjr.v8i1.1017.
Повний текст джерелаMujio Mukmin, Toto, Rodhiah Rodhiah, Wasino Wasino, Septihani Michella Wijaya, Patrice Febiyani Metty, Carlene Lim, and Rahma Della Safitri. "Marketing Strategy Based on CRM (Customer Relationship Management) at PT. Great Food Prosperity in Tangerang City." International Journal of Social Science Research and Review 4, no. 5 (December 5, 2021): 26–35. http://dx.doi.org/10.47814/ijssrr.v4i5.141.
Повний текст джерелаRiha Fitria Ardelia, Adelia Eka Putri, Shivva Amalia Khoiralla, and I.G.N. Andhika Mahendra. "Memaksimalkan Potensi Crm: Panduan Praktis Untuk Meningkatkan Kinerja Bisnis." Jurnal Manajemen Bisnis Digital Terkini 1, no. 3 (June 28, 2024): 194–202. http://dx.doi.org/10.61132/jumbidter.v1i3.208.
Повний текст джерелаSantosh, Dr Indu. "The Role of Customer Relationship Management (CRM) in Improving Customer Retention." International Scientific Journal of Engineering and Management 04, no. 06 (June 3, 2025): 1–7. https://doi.org/10.55041/isjem03975.
Повний текст джерелаDinda Nurhaliza Putri Diana and AG Sudibyo. "Pengaruh Customer Relationship Management (CRM) terhadap Kepuasan Pelanggan Maxim." Bandung Conference Series: Public Relations 3, no. 3 (October 27, 2023): 1120–23. http://dx.doi.org/10.29313/bcspr.v3i3.9622.
Повний текст джерелаPaliouras, Konstantinos, and Kerstin V. Siakas. "Social Customer Relationship Management: A Case Study." International Journal of Entrepreneurial Knowledge 5, no. 1 (June 1, 2017): 20–34. http://dx.doi.org/10.1515/ijek-2017-0002.
Повний текст джерелаDamanik, Erikson, and Ivana Maretha Siregar. "PENGEMBANGAN SISTEM CUSTOMER RELATIONSHIP MANAGEMENT BERBASIS WEB PADA PT. TERUS MEGA TARA JAKARTA." Jurnal Teknik Informasi dan Komputer (Tekinkom) 4, no. 1 (2021): 60–69. http://dx.doi.org/10.37600/tekinkom.v4i1.278.
Повний текст джерелаPurwanto, Heri, Amartya F. Iswahyudi, Haikal Pirous, and Dewi Indrawati. "Penerapan Sistem Informasi Electronic Costumer Relationship Management." INTERNAL (Information System Journal) 4, no. 2 (December 30, 2021): 113–22. http://dx.doi.org/10.32627/internal.v4i2.401.
Повний текст джерелаWiratama, Esmeralda Aprillia, Reza Wiradhika Saputra, and Kumba Digdowiseiso. "Implementation of Electronic Customer Relationship Management to Increase NusaTrip Customer Loyalty." INTERNATIONAL JOURNAL OF ECONOMICS, MANAGEMENT, BUSINESS, AND SOCIAL SCIENCE (IJEMBIS) 4, no. 1 (January 31, 2024): 361–67. http://dx.doi.org/10.59889/ijembis.v4i1.356.
Повний текст джерелаTseng, Shu-Mei, and Pin-Hong Wu. "The impact of customer knowledge and customer relationship management on service quality." International Journal of Quality and Service Sciences 6, no. 1 (March 11, 2014): 77–96. http://dx.doi.org/10.1108/ijqss-08-2012-0014.
Повний текст джерелаK, Haritha. "Customer relationship management: a new dimension of managing customers." Journal of Management and Science 11, no. 3 (September 30, 2021): 31–34. http://dx.doi.org/10.26524/jms.11.20.
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