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1

Madden, Patrick E. "Perceptions of alcohol use at Central Connecticut State University /." View abstract, 1999. http://library.ctstateu.edu/ccsu%5Ftheses/1532.html.

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Анотація:
Thesis (M.A.)--Central Connecticut State University, 1999.
Thesis advisor: Dr. Douglas Engwall. " ... in partial fulfillment of the requirements for the degree of Master of Arts in Psychology." Includes bibliographical references (leaves 28-32).
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2

Sarrafi, Aroosha. "Promotional materials for the Central Connecticut State University. Department of Design (Graphic/Information)." View abstract, 1999. http://library.ctstateu.edu/ccsu%5Ftheses/1559.html.

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Анотація:
Thesis (M.S.)--Central Connecticut State University, 1999.
Thesis advisor: Sue Vial. " ... in partial fulfillment of the requirements for the degree of Master of Science in Art education." Includes bibliographical references (leaf [9]).
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3

Altizer, Clayton Bruce. "The wood supply system of the eastern United States an analysis of the socioeconomic impacts on local and regional value chains /." Diss., Mississippi State : Mississippi State University, 2008. http://library.msstate.edu/etd/show.asp?etd=etd-10152008-104659.

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4

Wooldridge, John Michael. "Propagation by Stem Cuttings and Nitrogen Nutrition of Eastern Redbud (Cercis canadensis)." NCSU, 2008. http://www.lib.ncsu.edu/theses/available/etd-04302008-115630/unrestricted/etd.pdf.

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5

Case, Beth Catherine. "Environmental enrichment for captive eastern box turtles (Terrapene carolina carolina)." Connect to this title online, 2003. http://www.lib.ncsu.edu/theses/available/etd-04092003-152733/.

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6

Tonn, Evelyn. "Globalization versus Localization: A Comparative Global Analysis of the Attitudes of University Students." Honors in the Major Thesis, University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/1194.

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Анотація:
This item is only available in print in the UCF Libraries. If this is your Honors Thesis, you can help us make it available online for use by researchers around the world by following the instructions on the distribution consent form at http://library.ucf.edu/Systems/DigitalInitiatives/DigitalCollections/InternetDistributionConsentAgreementForm.pdf You may also contact the project coordinator, Kerri Bottorff, at kerri.bottorff@ucf.edu for more information.
Bachelors
Sciences
Political Science
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7

Maphakisa, Motaboli David. "Effectiveness of ABSA business bank's customer relationship management practices in maintaining loyalty among customers in the Eastern Cape province." Thesis, Bloemfontein: Central University of Technology, Free State, 2014. http://hdl.handle.net/11462/273.

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Thesis (M. Tech. (Business Administration )) - Central University of Technology, Free State,
Traditionally, commercial banking in South Africa has been dominated by the big four namely Amalgamated Banks of South Africa (ABSA), First National Bank (FNB), Nedbank, and Standard Bank. Although still dominated by the big four, other smaller banks such as Capitec and African Bank have made inroads into retail banking. This situation arose due to liberalization of the financial services sector since democratisation in South Africa in 1994 which has paved the way for proliferation of the banking industry. This has in turn led to intense competition among banks for customers. Banks in South Africa therefore have the uphill task of retaining their existing customers whilst acquiring newer ones. As a result, South African banks are being compelled to become more customer focused/ oriented. Meanwhile, a key component of most initiatives to become more customer-oriented is the successful implementation of customer relationship management (CRM). A compelling view of CRM is that organisations generate a great deal of data about customers that they can use to build customer profiles in order to serve them better. South African banks therefore need to adopt and implement innovative CRM strategies to maintain a competitive edge in the marketplace. Most banks have a section that only deals with business clients. This is referred to in banking parlance as Business Banking. One of the critical elements of Business Banking is the high level of relationship banking – a service designed to meet the financial needs of clients through the development of a long-term relationship. This type of service delivery is unique and expensive compared to the traditional retail bank delivery system. As a result, the bank must be in position to monitor the profitability of each relationship to ensure that the right clients are serviced in the right way and are meeting the required value proposition. Therefore, if the South African banks in general need to adopt and implement effective CRM strategies, then the need is even greater for the Business Banking section in order to survive in the marketplace. Absa Business bank went through an operating model change in 2011 which necessitated some structural changes including changes in its CRM practices. Mindful of the value of retaining existing customers and attracting new ones, Absa would want to know whether its current CRM practices are effective in ensuring that customers become more loyal to Absa business bank. In general terms, this study investigated the concept of CRM and its influence on customer loyalty and retention. Specifically, the study investigated Absa Business Bank’s CRM practices in relation to customer loyalty and retention using primary data from employees, management, and customers from the Eastern Cape Region in South Africa. The results of the study are very revealing. Among others, the study shows that bank staff commitment to offering excellent service; building trust with customers; communicating with customers in a timely manner; and proactive conflict handling are important for bank image, customer word-of-mouth behaviour towards the bank and these ultimately influence bank customer retention and loyalty. On the basis of evidence from the study it is safe to conclude that customer loyalty can be attributed to CRM and more specifically those aimed at building trust, demonstrating commitment to service, communicating with customers in a timely, reliable and proactive fashion, and handling conflict efficiently. This report contains the major findings of the study alongside recommendations for practice and further research.
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8

Johnson, Pamela. "Control, compliance and conformity at the University of Fort Hare 1916 - 2000: a Gramscian approach." Thesis, Rhodes University, 2014. http://hdl.handle.net/10962/d1013126.

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Arising from Marxist theory, critical theory investigates the mechanisms that enable continued domination in capitalist society, with a view to revealing the real, but obscured, nature of social relations and enabling these to be challenged by subjugated classes. Within the broad spectrum of Marxist theory, social relations of domination and subordination are assigned according to the relationship of social classes to economic production. However, the neo-Marxist perspective developed by Antonio Gramsci locates relations of power within the broader context of the political economy. In doing so, the role of the State in a capitalist society assumes greater significance than that of maintaining and securing social relations on behalf of the dominant class through coercion and force. Instead, the State embarks on a range of activities in the attempted “exercise of hegemony”, or the cultivation of general acceptance by all social classes of existing social relations and conditions. Gramsci refers to this desired outcome as “consent”, the product of the successful exercise of hegemony, a political function which is thus crucial to the accumulation of capital. When unsuccessful, dissent cannot be contained by the State, and the extent to which contestation constitutes a threat is revealed by recourse to coercion. The manner in which relations of power are cemented through the exercise of hegemony lies at the core of this thesis. It investigates the relationship between the State and the administrators of an institution within civil society, the University of Fort Hare, as well as the responses to the activities of the State and University Administration within the University itself, over an extended period of time between 1916 and 2000. This period is divided into three specific time frames, according to changes in the expression of the South African State. In general, it is seen that conformity characterises the relationship between the State and the University Administration, underscoring the success of the State in fostering the role of education in the reproduction of social relations and values and in eliciting conformity. The nature of conformity is seen to vary according to different expressions of the State and changes in social relations, which are in turn informed by the overarching political economy and events taking place within society and the University of Fort Hare. Manifestations of consent and dissent, as responses to the attempted exercise of hegemony, are presented in the three periods corresponding to different expressions of the State. Four reasons for conformity, as presented by Gramscian scholar Joseph V Femia (1981), are utilised in order to explain and illustrate the nature of control and compliance at the University of Fort Hare between 1916 and 2000.
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9

Senate, University of Arizona Faculty. "Faculty Senate Minutes January 22, 2018." University of Arizona Faculty Senate (Tucson, AZ), 2018. http://hdl.handle.net/10150/626508.

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10

Jarzemsky, Robert David. "Hydrologic evaluation of a restored wetland in Eastern north Carolina." 2009. http://www.lib.ncsu.edu/theses/available/etd-04232009-142041/unrestricted/etd.pdf.

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11

Miller, William Jerome. "Redox chemistry of six anaerobic swine lagoons in eastern North Carolina." 2002. http://www.lib.ncsu.edu/theses/available/etd-01222003-122552/unrestricted/etd.pdf.

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12

Vinay, MaryAnn. "Economic impact of the Senator Bob Martin Eastern Agricultural Center for Horsemen." 2005. http://www.lib.ncsu.edu/theses/available/etd-07082005-221648/unrestricted/etd.pdf.

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13

Buckelew, Juliana Kirsten. "Eastern black nightshade (Solanum ptycanthum Dun.) management in plasticulture tomatoes (Lycopersicon esculentum)." 2005. http://www.lib.ncsu.edu/theses/available/etd-03162005-084229/unrestricted/etd.pdf.

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14

Kaiser, John James. ""Masters determined to be masters": the 1821 insurrectionary scare in eastern North Carolina /." 2006. http://www.lib.ncsu.edu/theses/available/etd-11012006-095016/unrestricted/etd.pdf.

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15

Pala, Okan. "Identification and mapping of riparian vegetation in eastern North Carolina by remotely sensed data." 2005. http://www.lib.ncsu.edu/theses/available/etd-11212005-140705/unrestricted/etd.pdf.

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16

Blunden, Jessica. "Characterization of non-methane volatile organic compounds at swine facilities in eastern North Carolina." 2003. http://www.lib.ncsu.edu/theses/available/etd-07282003-105055/unrestricted/etd.pdf.

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17

Walker-Lane, Laura Newman. "The effect of hemlock woolly adelgid infestation on water relations of Carolina and eastern hemlock." 2009. http://www.lib.ncsu.edu/theses/available/etd-11212008-154437/unrestricted/etd.pdf.

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18

Langer, Timothy Joseph. "Population estimates with age and genetic structure of a harvested bear population in eastern North Carolina." 2006. http://www.lib.ncsu.edu/theses/available/etd-11032006-111953/unrestricted/etd.pdf.

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19

Wright, Sandra Lashawn. "Potential transfer of Campylobacter between turkeys and swine produced in close proximity, in eastern North Carolina." 2007. http://www.lib.ncsu.edu/theses/available/etd-12212006-145846/unrestricted/etd.pdf.

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20

Diggs, Jonathan A. "Simulation of hydrology and nitrogen loading of forested fields in eastern North Carolina using DRAINMOD-N II." 2004. http://www.lib.ncsu.edu/theses/available/etd-04142004-191545/unrestricted/etd.pdf.

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21

Wafer, Carrie Cathleen. "Effect of shrub buffers, tillage and cropping systems on shallow groundwater nitrate-n in eastern North Carolina." 2004. http://www.lib.ncsu.edu/theses/available/etd-06282004-120145/unrestricted/etd.pdf.

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22

Carter, Brad T. "Geologic investigations in the Smith River Allochthon and Lynchburg Group, southern Appalachians: implications for the evolution of the eastern Laurentian Margin /." 2006. http://www.lib.ncsu.edu/theses/available/etd-03202006-145445/unrestricted/etd.pdf.

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23

Marcus, Maria Adalita. "Fitness studies and cross resistance evaluations of an eastern North Carolina cotton bollworm strain (Helicoverpa zea) (Boddie) tolerant to the Bacillus thuringiensis delta endotoxin Cry1Ac." 2005. http://www.lib.ncsu.edu/theses/available/etd-07262005-094059/unrestricted/etd.pdf.

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24

Sternberg, Robin M. "The Roles of androgen, estrogen, and retinoid signaling in reproductive recrudescence of the eastern mud snail (Ilyanassa obsoleta) implications for the mechanism of tributyltin-induced imposex /." 2007. http://www.lib.ncsu.edu/theses/available/etd-05012007-142235/unrestricted/etd.pdf.

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25

Al-Sheikhly, Nadya A. "Saudi Arabian women pursuing higher education at Oregon State University." Thesis, 2012. http://hdl.handle.net/1957/28228.

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Since 2005, the United States has experienced a significant influx of international students from Saudi Arabia, particularly women (Bollang, 2006). The American educational structure is something Saudi women have never experienced due to the vast differences between both cultures in all facets. There is very little to no research conducted on Saudi Arabian women pursuing higher education in an academic culture drastically different from what they are accustomed to. A review of current literature illustrates the critical need for a more in- depth analysis of this phenomenon. Although there is much research available regarding the subjugation of Saudi women in the past and present, the surge in Saudi women pursuing education in the United States has not been researched. This thesis study explores how Saudi women are adapting to the differences in educational structural between what they have experienced back home and what they are experiencing here at Oregon State University. This study also looks at how Saudi women are adapting to the differences in teaching methods at OSU in comparison to what they are used to back home. The traditional teacher-centered approach versus that at OSU that heavily incorporates a student-centered approach. This study utilizes qualitative research methods to find common themes that arose from interviews with the sample group. Findings suggest that the Saudi women studying at Oregon State University developed intercultural competence due to their strong personal desire to succeed in their studies abroad. These Saudi women also proved to have strong levels of motivation and desire to succeed academically in hopes that they will return to their country and assist in improving the status of women.
Graduation date: 2012
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