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1

Blažević, Branko. "The hotel complex and its identity during Croatia's transition." Tourism and hospitality management 1, no. 2 (1995): 267–77. http://dx.doi.org/10.20867/thm.1.2.4.

Повний текст джерела
Анотація:
The hotel complex is an important factor of Croatia’s existing tourism offer and in a way determines the fate of tourism in general. The restructure of existing hotel management during the period of transition means, among other things, an improved tourism offer (e.g. family hotels and other alternative types of hotels). The author advocates an approach by which the identity of Croatia’s hotel and tourism offer is preserved through the further development of hotel and tourism firms based on to-date achieved experience, to be improved by novel features, and a new "trade mark”, similar to the ex
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2

Pan, Bing, Lixuan Zhang, and Rob Law. "The Complex Matter of Online Hotel Choice." Cornell Hospitality Quarterly 54, no. 1 (2012): 74–83. http://dx.doi.org/10.1177/1938965512463264.

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Анотація:
Hotels that appear near the top of the list of search results or an online travel agency page usually get more attention and hits than those showing up lower on the page, but other factors create exceptions to this rule. This study demonstrates that the complexities of the consumer decision process extend beyond mere page position. Other factors that influence consumers’ attention to options in a list of hotels include the number of options and the presence of images. The study underlines the principle that the position of a hotel in a list and on a web page fold helps determine subjects’ atte
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3

Abramova, E. A., D. D. Chernyshova, and R. N. Ushakov. "Additional services as a way to increase the efficiency of hotel business enterprises." Gostinichnoe delo (Hotel Business), no. 5 (May 30, 2022): 348–53. http://dx.doi.org/10.33920/igt-2-2205-08.

Повний текст джерела
Анотація:
Currently, the hotel business is a promising and fast-growing industry that brings good income. However, in the current situation in the world and in our country, even the most successful hotel business may be subject to financial difficulties. To improve efficiency and business continuity, many hotels are exploring the value-added market. Thinking over the list of additional hotel services that you would like to see in your hotel, you need to understand that this list should correspond to the level of your hotel. This article will consider the trends in the development of a complex of additio
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4

Ning, Xue, Dobin Yim, and Jiban Khuntia. "Adoption of Smart Sustainability Performance Measurement System (SPMS) in Hotels and Variations across Ratings, Reviews, and Operational Efficiency Scores." Journal of Smart Tourism 1, no. 2 (2021): 13–18. https://doi.org/10.52255/smarttourism.2021.1.2.3.

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Анотація:
Hotels have recently started to implement enterprise information systems to measure and report sustainability indicators in a smart manner. However, a complex ownership structure in a hotel chain prevents full smart systems adoption at the individual property level. This study explores how a smart sustainability performance measurement system (SPMS) for waste management adoption correlates with customer ratings, customer reviews, operational efficiency scores, and between franchised and corporate-managed properties. We derive insights from the secondary data constructed from multiple sources f
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5

Putra, Moch Shandy Tsalasa, and Yufis Azhar. "Perbandingan Model Logistic Regression dan Artificial Neural Network pada Prediksi Pembatalan Hotel." JISKA (Jurnal Informatika Sunan Kalijaga) 6, no. 1 (2021): 29–37. http://dx.doi.org/10.14421/jiska.2021.61-04.

Повний текст джерела
Анотація:
Prediction for canceled booking hotels is an important part of hotel revenue management systems in the modern era. Because the predicted result can be used for the optimization of hotel performance. The application of machine learning will be very helpful for predicting canceled booking hotels because machine learning can process complex data. In this research, the proposed methods are Artificial Neural Network (ANN) and Logistic Regression. Later it will be done five times experiments with hyperparameter tuning to see which method is the most optimal to do prediction canceled booking hotel. F
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6

Promnil, Niramol, and Maythawin Polnyotee. "Crisis Management Strategy for Recovery of Small and Medium Hotels after the COVID-19 Pandemic in Thailand." Sustainability 15, no. 5 (2023): 4194. http://dx.doi.org/10.3390/su15054194.

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Анотація:
The COVID-19 crisis has created serious and complex challenges for the hospitality industry. A body of literature has identified crisis management practices in the hotel industry at different phases of the crisis. However, the existing literature mainly includes research on large and leading hotels, and knowledge of crisis management practices for small and medium-sized (SME) hotels, particularly at the recovery stage of the crisis, is limited. This paper explores the post-COVID recovery strategies of 386 SME hotels in the upper northern part of Thailand. Structural equation modeling (SEM) was
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7

Liszewski, Stanisław. "Geografia hotelarstwa [The Geography of the Hotel Industry], Andrzej Kowalczyk, Wydawnictwo Uniwersytetu Łódzkiego, Łódź 2000, ss. 429." Turyzm/Tourism 11, no. 2 (2001): 111–15. http://dx.doi.org/10.18778/0867-5856.11.2.07.

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Анотація:
Academics representing many different fields, including geography, have become interested in hotel services as a result of their recent dynamic development. Hotels are the object of analysis in both the geography of tourism, the geography of services and urban geography. The complex character of the phenomenon raises the question of whether the geography of hotel services should become an independent study area.
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8

Rogerson, Jayne M. "Hotel location in Africa’s world class city: The case of Johannesburg, South Africa." Bulletin of Geography. Socio-economic Series 25, no. 25 (2014): 181–96. http://dx.doi.org/10.2478/bog-2014-0038.

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Анотація:
Abstract Urban tourism is of rising importance for economic and tourism geographers. One of the most important elements for urban tourism is the hotel economy. Against a backdrop of international debates around the location of hotels in cities in both developed and developing countries this article unpacks the changing geography of hotels in South Africa’s largest city, Johannesburg for the period 1990 to 2010. Johannesburg is one of the leading and growing destinations for urban tourism in South Africa. Its hotel scape has been radically transformed in the past two decades. It is shown that t
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9

Kim, Bona, Seongseop (Sam) Kim, Brian King, and Cindy Yoonjoung Heo. "Luxurious or economical? An identification of tourists’ preferred hotel attributes using best–worst scaling (BWS)." Journal of Vacation Marketing 25, no. 2 (2018): 162–75. http://dx.doi.org/10.1177/1356766718757789.

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Анотація:
This article explores consumer tendencies to opt for luxury or economy hotels by identifying their most and least important selection attributes. The researchers investigate how sociodemographic and behavioral characteristics influence traveler assessments of hotel attributes. In explaining consumer hotel selection preferences, the researchers used an unconditional method—best–worst scaling (BWS). Based on an analysis of responses from 397 luxury hotel customers and 351 economy hotel customers in the United States, it was found that the two groups perceive hotel attributes differently. Differe
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10

Akhtar, Shahnaz. "Exploring Sustainability Excellence: An In-depth Analysis of Select Hotels Embracing Best Practices." Ecology, Environment and Conservation 29, no. 04 (2023): 1954–61. http://dx.doi.org/10.53550/eec.2023.v29i04.084.

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Анотація:
Hotels, as key players in the global tourism value chain, have been associated with negative environmental, social and economic impacts. Many hoteliers express reluctance towards adopting sustainable measures due to perceived high costs and limited commercial benefits. Additionally, the belief that implementing sustainable practices is overly complex and yields insignificant results acts as a barrier to improving hotels’ sustainable credentials. The primary purpose of this study is to explore the best sustainability practices under three dimensions in the hospitality industry, as implemented b
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11

Kowalczyk, Andrzej. "Definition and Research Areas in the Geographical Study of Hotel Services." Turyzm/Tourism 11, no. 2 (2001): 5–22. http://dx.doi.org/10.18778/0867-5856.11.2.01.

Повний текст джерела
Анотація:
Academics representing many different fields, including geography, have becom e interested in hotel services as a result of their recent dynamic development. Hotels are the object of analysis in both the geography of tourism, the geography of services and urban geography. The complex character of the phenomenon raises the question of whether the geography of hotel services should becom e an independent study area.
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12

Bogdan, N. M., N. A. Gardaushenko, and O. R. Skryl. "Competitiveness Determinants of the Travel Industry in Ukraine: the Hotel Complex." Problems of Economy 3, no. 45 (2020): 34–44. http://dx.doi.org/10.32983/2222-0712-2020-3-34-44.

Повний текст джерела
Анотація:
The activity of Ukraine’s hotel complex has been analyzed as a factor in the competitiveness of the travel industry; approaches to determining the impact of the hotel complex on tourism development have been suggested. The purpose of the article is to scientifically substantiate the necessity to develop hotel industry as a factor in the competitiveness of Ukraine’s travel industry and to suggest approaches to assessing the impact made by hotel industry on the development of the travel industry. To achieve this goal, a number of general and special research methods have been used, namely: analy
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13

MYLKO, INNA, OLENA NAHORNOVA, and SERGII OZHEMA. "MANAGEMENT EFFICIENCY IMPROVEMENT ACTIONS FOR HOTEL AND RESTAURANT COMPLEX DEVELOPMENT." MODELING THE DEVELOPMENT OF THE ECONOMIC SYSTEMS 2, no. 2 (2021): 19–24. http://dx.doi.org/10.31891/mdes/2021-2-3.

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Анотація:
The article considers the interpretation of such concepts as «hotel», «restaurant», analyzes the author's interpretations of the concept of «hotel and restaurant complex», as well as offers its own understanding of this category. The specific features of the services of the hotel and restaurant complex are highlighted. Defined as a hotel and restaurant complex is not defined at the legislative level in Ukraine. The main approaches to defining the essence of the hotel and restaurant complex are presented, which is expressed in the ratio of the tourism industry and the hospitality industry. The
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14

Bao, Chenlu, Yongjie Yang, Zhiliang Wang, and Peng Xu. "Intelligent Hotel Guidance System via Face Recognition Technology." Sensors 23, no. 22 (2023): 9078. http://dx.doi.org/10.3390/s23229078.

Повний текст джерела
Анотація:
In modern large hotels, due to a large number of rooms and complex layouts, it is difficult for customers to find rooms, which increases a lot of workloads for hotel attendants to guide. In this paper, a hotel intelligent guidance system based on face recognition is designed. After entering the customer’s facial photos, the room guidance and customer management are carried out through face recognition. With this, hotels can move toward card-free management, green environmental protection, and save on resources. With these improvements, hotel management will be card-free and green. Each monitor
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15

Geri, Ryan Tivan, Josephine Kurniawati Tjahjono, and R. Bernardinus Chrisdianto. "EFFECTIVENESS AND EFFICIENCY ANALYSIS OF NIGHT AUDITOR FUNCTION TOWARD INTERNAL CONTROL AT HOTEL WO SURABAYA." JOURNAL OF ACCOUNTING, ENTREPRENEURSHIP AND FINANCIAL TECHNOLOGY (JAEF) 2, no. 1 (2021): 1–20. http://dx.doi.org/10.37715/jaef.v2i1.1861.

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Анотація:
The rapid development of hotels in Indonesia is making existing hotels have the urge to develop themselves to survive and compete. The bigger the hotel is, the more complex its activities will be. Internal control in the hotel is especially important so that no theft or neglection occurs from the internal side of the organization. In result, the hotel can operate optimally. The purpose of this study is to determine the effectiveness and efficiency of the night auditor function towards the internal control at Hotel WO, Surabaya. This research is based on a qualitative method. The object of this
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16

Pnevmatikoudi, Kyriaki, and Theodoros Stavrinoudis. "Classification of hotel performance measurement indicators presented in international scientific research." European Journal of Tourism Research 12 (March 1, 2016): 82–98. http://dx.doi.org/10.54055/ejtr.v12i.214.

Повний текст джерела
Анотація:
The present manuscript studies and classifies the different performance variables and measures of hotels, recorded in international scientific journals. Through the Content Analysis of 79 scientific papers, this manuscript reaches a main conclusion regarding hotel performance indicators measurement. Although researchers have acknowledged that the concept of hotel performance is complex and manifold (and as such it is depicted and assessed with various and diverse indicators and groups of indicators in international scientific literature), still the majority of them measure hotel performance in
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17

S., Priyadharshini, and Catherine Joy R. "Design and Implementation of an Automated Hotel Management System." International Journal of Engineering and Advanced Technology (IJEAT) 10, no. 5 (2021): 37–42. https://doi.org/10.35940/ijeat.E2569.0610521.

Повний текст джерела
Анотація:
The aim of an automated hotel management system is to handle all aspects of the hotel's information and booking system. This application attempted to cover all operations that occur in residential hotels. It is all identified, from employee management to booking, floors, offices, and room type management, among other things. We sought to demonstrate how data/information is processed in hotels in our project, automated Hotel Management System. The hotel management overview was achieved by splitting the project into different modules. Customers are offered various facilities such as check-in
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18

Altin, Mehmet, Muzaffer Uysal, and Zvi Schwartz. "Revenue Management Outsourcing: A Hybrid Model of Transaction Cost Economics and Organizational Capability." Cornell Hospitality Quarterly 59, no. 2 (2017): 112–24. http://dx.doi.org/10.1177/1938965517730318.

Повний текст джерела
Анотація:
Hotel revenue management is an activity domain that is uniquely technical, complex, and dynamic, and as such, it is often outsourced. This study explores the motivation of hotels to outsource their revenue management function to an outside entity. The major theoretical contribution is in being first to suggest, and empirically test, the notion that in complex environments, such as revenue management, the firm’s capabilities are moderating the impact of assets specificity on managers’ inclination to outsource. From a practical perspective, this study is the first to empirically explore the cont
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19

Wan, Yau Ni, and Gail Forey. "Hospitality Discourse on Social Media: Evaluating Online Complaints and Service Recovery for Luxury Hotels." Journal of Language Teaching and Research 15, no. 2 (2024): 364–73. http://dx.doi.org/10.17507/jltr.1502.05.

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Анотація:
The number of hotel visitors who post their personal experiences on online hotel review forums after their trips has increased significantly in the digital age. However, there is limited linguistic research that examines 1) how international travelers communicate online to share their negative hotel experiences and 2) how luxury hotel management resolves complaints and regains customer trust. This study examines electronic word-of mouth (eWOM) in the reviews and focuses on posted by international travelers who stayed at Hong Kong's 5-star luxury hotels and e-replies posted by hotel management
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20

Prud’homme, Brigitte, and Louis Raymond. "Implementation of sustainable development practices in the hospitality industry." International Journal of Contemporary Hospitality Management 28, no. 3 (2016): 609–39. http://dx.doi.org/10.1108/ijchm-12-2014-0629.

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Анотація:
Purpose This study aims to describe and understand how and to what extent hotel managers adopt sustainable development (SD) practices in their establishment, given the presence of barriers to the adoption of such practices by hotel establishments, and the lack of knowledge as to the ways and means by which an SD orientation is developed and implemented. Design/methodology/approach A qualitative research strategy was chosen to answer the research questions, that is, a multi-site case study of five Canadian hotels. Findings The study shows why and how hotel managers proceeded to develop and impl
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21

Shchepak, Vira, Natalia Senenko, Inna Senenko, and Svitlana Nesterenko. "Monitoring of Territories in the Management System of the Hotel Complex Construction." International Journal of Engineering & Technology 7, no. 4.8 (2018): 580–85. http://dx.doi.org/10.14419/ijet.v7i4.8.27310.

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Анотація:
The aim of the work was to study the management system for the construction of a hotel complex, to develop a structural and logical model of a management system, to study the monitoring of territories, to assess the ecological state of territories for choosing a location for the construction of a hotel complex.In the process of preparing the publication, a systematic approach and an integrated assessment of the territories characteristics were used.The study determined that the construction of hotels is formed under the influence of a significant number of different factors of the external and
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22

Dryglas, Diana, Anna Lis, and Marcin Suder. "The role of resilience in explaining hotel growth: A fuzzy-set QCA approach." Journal of Entrepreneurship, Management and Innovation 20, no. 3 (2024): 5–24. http://dx.doi.org/10.7341/20242031.

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Анотація:
PURPOSE: Due to the detrimental effects of the recent pandemic on the hotel sector, hotel resilience research and its impact on hotel recovery have received lots of academic attention. However, a sustainable perspective on hotel resilience, as an approach for investigating its impact on long-term hotel growth, has been largely overlooked in the hospitality resilience literature. Therefore, this paper aims to address the research gap by identifying the configuration of factors that constitute sustainable hotel resilience, leading to the growth of selected hotels operating in Poland. METHODOLOGY
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23

СТРЕБКОВА, Лидия, and Lydia STREBKOVA. "POSSIBILITIES FOR IMPROVING THE SERVICE QUALITY OF SMALL HOTELS IN NOVOSIBIRSK." Services in Russia and abroad 11, no. 4 (2017): 168–80. http://dx.doi.org/10.22412/1995-042x-11-4-14.

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Анотація:
The article considers the concept of hotel services quality, and pays special attention to the fact that service level depends on the focusing of staff on customer. An important condition for the successful operation of a small hotel is its orientation towards the consumer, consisting in enhance the perceived value of the service, in meeting its needs and, as a result, in achieving customer loyalty. Focusing of employees on customer is one of major factors of ensuring efficiency of activities and competitiveness of hotel. The author researches the quality assessment of the small hotels service
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24

DAVYDOVA, O. "PROBLEMS FORMATION THE HUMAN RESOURCES OF UKRAINE HOTEL INDUSTRY." Herald of Khmelnytskyi National University. Economic sciences 274, no. 5 (2019): 98–101. https://doi.org/10.31891/2307-5740-2019-274-5-99-102.

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Анотація:
The hospitality industry, which employs millions of people who serve the ever-increasing flow of tourists, is the particular importance in the development of the global economy, working in tourism firms, hotels, catering, cultural and recreational organizations, advertising and security agencies, transport and security agencies. The active development of the hotel complex, the significant increase in the number of hotel, restaurant and tourist enterprises, the growing needs for human resources with optimal quantitative and qualitative indicators, accounting for demographic factors are forcing
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25

Casteleiro-Roca, José-Luis, José Gómez-González, José Calvo-Rolle, et al. "Short-Term Energy Demand Forecast in Hotels Using Hybrid Intelligent Modeling." Sensors 19, no. 11 (2019): 2485. http://dx.doi.org/10.3390/s19112485.

Повний текст джерела
Анотація:
The hotel industry is an important energy consumer that needs efficient energy management methods to guarantee its performance and sustainability. The new role of hotels as prosumers increases the difficulty in the design of these methods. Also, the scenery is more complex as renewable energy systems are present in the hotel energy mix. The performance of energy management systems greatly depends on the use of reliable predictions for energy load. This paper presents a new methodology to predict energy load in a hotel based on intelligent techniques. The model proposed is based on a hybrid int
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26

Zhang, Yang, Su Zhang, and Fu-Chieh Hsu. "Crisis Management Performance of Upscale Hotels in the Greater Bay Area, China: A Comparative Study in a Complex Institutional Situation." Sustainability 15, no. 6 (2023): 5476. http://dx.doi.org/10.3390/su15065476.

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Анотація:
This study explores upscale hotel crisis management from the institutional environment perspective. Integrating the institutional and resource dependence theories, this study established a framework to investigate and compare the organizational crisis performance of state-owned and private-owned hotels in China. Specifically, data were collected in the Greater Bay Area. The hotels from Macau represent the private-owned samples (n = 247), while the hotels from Guangzhou and Shenzhen are the state-owned samples (n = 225). The results showed that the institutional environment significantly influe
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27

Krupenna, Inga, and Manuella Ostapenko. "MARKETING STRATEGIES OF NETWORK FORMS OF BUSINESS IN THE HOSPITALITY INDUSTRY." Proceedings of Scientific Works of Cherkasy State Technological University. Series Economic Sciences, no. 69 (June 29, 2023): 75–84. https://doi.org/10.24025/2306-4420.69.2023.288927.

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Анотація:
Abstract. The article examines the essence and practice of implementing marketing strategies of network forms of business in the hospitality industry, which are particularly complex, thought-out, established and managed business models of various forms and levels of interaction.It is clarified that «hotel network» is a broader concept than «hotel chain», as it includes hotels, hotel chains, a wide group of economic agents, related and additional organizations that are involved in the production, management, marketing, logistics of hotel services. The features of hotel chains that form the sema
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28

Šimunić, Mislav. "Ratio of the structure of hotel online booking channels and the monitoring of the quality of hotel websites in a multidimensional system." Ekonomski vjesnik 34, no. 2 (2021): 319–35. http://dx.doi.org/10.51680/ev.34.2.6.

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Анотація:
Purpose: The purpose of this paper is to explore the potentials that can positively impact the success of a hotel online business by: (1) exploring the specifics of the internal structure of online booking channels in the hotel business, (2) identifying the value and distribution of the potential to increase hotel bookings through the hotel website, (3) identifying the potential by exploring the space for improving hotel website excellence, and (4) developing an innovative multidimensional metric for monitoring hotel website quality. Methodology: This research was approached in a way that the
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29

Rybkina, E. V. "Assessment of the state of leading hotel enterprises in Moscow." Gostinichnoe delo (Hotel Business), no. 3 (March 14, 2023): 146–52. http://dx.doi.org/10.33920/igt-2-2301-03.

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Анотація:
The article examines the state of the three leading hotels in Moscow. The author analyzes the state of the Moscow hotel complex and identifies its main problems. The article also suggests possible directions for the development of activities and improvement of the quality of service.
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30

Shevchuk, Julia, and Mykolao Denysenk. "FORECASTING HOTEL INCOME IN CURRENT UNSTABLE DEVELOPMENT SITUATIONS." ECONOMICS, FINANCE AND MANAGEMENT REVIEW, no. 3 (October 1, 2020): 20–28. http://dx.doi.org/10.36690/2674-5208-2020-3-20.

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Анотація:
The article describes the development of an economic-mathematical model that allows to identify the influence of factors on the formation of income of hotels and similar accommodation in Ukraine and to forecast the level of hotel industry income. To create an economic-mathematical model, the analysis of statistical data characterizing the hotel industry in Ukraine for the period from 2010 to 2019 has been carried out. To forecast the hotels income and similar accommodation for the short term, a forecast of such indicators as operating costs of hotels and similar accommodation, housing resource
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31

S, Priyadharshini, and Catherine Joy. R. "Design and Implementation of an Automated Hotel Management System." International Journal of Engineering and Advanced Technology 10, no. 5 (2021): 37–42. http://dx.doi.org/10.35940/ijeat.e2569.0610521.

Повний текст джерела
Анотація:
The aim of an automated hotel management system is to handle all aspects of the hotel's information and booking system. This application attempted to cover all operations that occur in residential hotels. It is all identified, from employee management to booking, floors, offices, and room type management, among other things. We sought to demonstrate how data/information is processed in hotels in our project, automated Hotel Management System. The hotel management overview was achieved by splitting the project into different modules. Customers are offered various facilities such as check-in, ch
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32

Скабеева, Лариса, Larisa Skabeeva, Юрий Лагусев, and Yuriy Lagusev. "Modern tendencies of formation of the basic educational programs of bachelor’s and master’s degrees in «Hospitality»." Universities for Tourism and Service Association Bulletin 10, no. 1 (2016): 4–11. http://dx.doi.org/10.12737/17730.

Повний текст джерела
Анотація:
In modern conditions of development of tourism and hospitality industry and trends of import-substitution there
 is a need of training of heads of hotel complexes. Set conditions must be taken into account in the preparation of
 bachelors and masters on the course “Hospitality”. In this regard, the authors study and develop model of the
 process of preparation of competitive graduates, which identify the main directions of optimization of this process:
 the necessity of interaction with government agencies and the business community, the need to include in a
 comprehen
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33

Mykoliuk, Oksana. "Management of Hotel and Restaurant Complex on the Basis of Energy Efficiency." Restaurant and Hotel Consulting. Innovations 4, no. 2 (2021): 268–82. https://doi.org/10.31866/2616-7468.4.2.2021.249079.

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Анотація:
Topicality. Sustainable development of hotel and restaurant industry appears to be not possible without a reliable, stable, reasonable provision of energy resources. Rational and economical consumption of energy resources determines energy efficiency of their operation, and plays a leading role in ensuring the economic growth of blighty enterprises in the service sector. Stable functioning and growth of the economic potential in market relations conditions are constantly becoming the priority in the development of hospitality sphere enterprises. They mainly depend on the availability of e
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34

Glagoleva, L. E., N. P. Zatsepilina, M. E. Sekhniev, and K. K. Polyanskiy. "Formation of strategic competitive advantages in the hotel business." Lizing (Leasing), no. 2 (February 22, 2022): 21–25. http://dx.doi.org/10.33920/vne-03-2202-03.

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Анотація:
The article discusses the basic and additional services of a lodging establishment, taking into account the requirements of the «Regulations on the Hotels Classification» on the example of a hotel in the city of Voronezh. According to the Federal Agency for Tourism, the volume of investments aimed at the development of collective accommodation facilities is increasing every year. The analysis of the room capacity of lodging establishments was carried out. Based on the analysis of the hotels in the city of Voronezh, the object of the study was chosen — the Sogdiana hotel. The hospitality indust
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35

SHEVCHENKO-PEREPOLKINA, Radyslava. "The main directions of strengthening the crisis management of hotels during the COVID-19." Economics. Finances. Law 5/1, no. - (2022): 32–36. http://dx.doi.org/10.37634/efp.2022.5(1).5.

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Анотація:
The hotel industry especially acutely felt the consequences of the spread of Covid-19: reduced demand, closure, financial difficulties, dismissal of staff. Covering the topic, the author addresses the regulatory framework for the organization of anti-epidemic measures in hotels during the dissemination of COVID-19 and recent research of scientists in the field of hotel business management. The changes that are taking place in the modern world due to the coronavirus pandemic, cause the transformation of the behavior of consumers of hotel services, which become more cautious and demanding. The q
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36

Strokovych, Hanna V. "World Experience of Operation of Innovative Hotels." Business Inform 12, no. 563 (2024): 49–54. https://doi.org/10.32983/2222-4459-2024-12-49-54.

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Анотація:
The article considers the current world experience of operation of innovative hotels, which are complex suppliers of intelligent technologies with full implementation of high-tech relevant products and services. The conducted analysis proves that innovative technologies are used that provide hotel customers with innovative products and services. As in the classic smart home model, these technologies can be used not only directly in the room environment, but can be available in other premises of the hotel, as well as be used remotely. Innovative technologies can be used in restaurants, bars, sp
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37

Wu, Chia-Huei. "Exploring Green Hotel Competitive Strategies by Using the Hybrid Method for Complex Data Analysis." Mathematical Problems in Engineering 2021 (June 15, 2021): 1–10. http://dx.doi.org/10.1155/2021/9982387.

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Анотація:
Green hotels emphasize safety, health, and environmental friendliness and advocate for green operations, green consumption, environmental protection, and the reasonable consumption of resources in operations. In short, environmental protection and moderate resource consumption are underscored. The literature on green hotel criteria and competitive strategies has two shortcomings. Some studies assume the independence of each criterion; these criteria are not mutually influential or causally related. By contrast, other studies set equal weights for all criteria. The present study explored the cr
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38

Srividya Iyengar, M., and R. Venkatesh. "Assessing the Influence of Sustainable Practices on Guest Satisfaction and Loyalty in the Hotel Industry: An Empirical Investigation." Salud, Ciencia y Tecnología - Serie de Conferencias 3 (July 1, 2024): 954. http://dx.doi.org/10.56294/sctconf2024954.

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Анотація:
This study explores the complex realm of service marketing in the lodging sector, specifically examining the dynamic and competing environment of the hotel industry. This is a trending and novel concept that the hotel industry is adapting to attract more customers. Service marketing in this context refers to the deliberate promotion and administration of intangible donations, such as guest circumstances, customer interactions, and the level of services supplied by hotels. This study investigates the distinct obstacles and advantages that hotel enterprises encounter when promoting their service
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39

Zhuravlova, A. O., A. S. Boieva, and N. Y. Merzhiievska. "FEATURES OF HOTEL DESIGN." Regional problems of architecture and urban planning, no. 17 (October 17, 2023): 170–77. http://dx.doi.org/10.31650/2707-403x-2023-17-170-177.

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Анотація:
The hotel industry plays an important role in the modern world of business and tourism. The growing number of international trips, the development of business communications and the increase in demand for comfortable accommodation create prospects for the opening of business hotels. The design of a business hotel is critical to its success and competitiveness in the market. Designing a hotel is a multifaceted task. This is a whole complex of activities: building architecture, interior design and landscaping. All together, it creates a finished image that corresponds to the general idea of the
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40

Povorozniuk, Inna M., Olga G. Chirva, and Nataliya М. Maliarchuk. "Problems of small hotel business development in Ukraine." Economies' Horizons, no. 1(12) (November 8, 2021): 43–49. http://dx.doi.org/10.31499/2616-5236.1(12).2020.224547.

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Purpose of the research.The research purpose is to analyze the problems of small hotel business development in Ukraine. The reasons of problems in the development of small accommodation establishments and optimal ways of their solution are studied. Methodology. Research methodology is based on the use of laws and regularities of economic science; methodology of system approach implying the complex study of specifics of small hotels activity in conditions of stiff competition. The domestic and foreign theoretical, methodological and practical studies on the hospitality industry are used in the
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41

Cai, Rong, Xue Bai, Jialin Liu, and Mengting Hu. "Analysis of Hotel Water-Use Behavior Based on the MLP-SEM Model." Water 15, no. 8 (2023): 1534. http://dx.doi.org/10.3390/w15081534.

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Анотація:
As a representative service industry, the hotel industry has a complex water-use structure and high water consumption. It is of great significance to investigate the mechanisms determining hotel water-use behavior for demand analysis, as this would make it possible to enhance water-use efficiency and enact targeted water-saving measures. Using Spearman’s hierarchical correlation coefficient, the multi-layer perceptron (MLP) neural network model, and the structural equation model (SEM), in this study, we explored the mechanism determining hotel consumers’ water-use behavior from different dimen
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42

Zhang, Binru, Yulian Pu, Yuanyuan Wang, and Jueyou Li. "Forecasting Hotel Accommodation Demand Based on LSTM Model Incorporating Internet Search Index." Sustainability 11, no. 17 (2019): 4708. http://dx.doi.org/10.3390/su11174708.

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Accurate forecasting of the hotel accommodation demands is extremely critical to the sustainable development of tourism-related industries. In view of the ever-increasing tourism data, this paper constructs a deep learning framework to handle the prediction problem in the hotel accommodation demands. Taking China’s Hainan province as an empirical example, the internet search index is used from August 2008 to May 2019 to forecast the overnight passenger flows for hotels accommodation in Hainan Province, China. Forecasting results indicate that compared to benchmark models, the constructed forec
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43

Waikar, Vilas Govind, Purva G. Hegde Desai, and Nilesh Borde. "Hotel’s grid group structure and risk management practices." Tourism Review 71, no. 3 (2016): 192–204. http://dx.doi.org/10.1108/tr-03-2016-0006.

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Анотація:
Purpose Risk management is an emerging research area in tourism and hospitality. This paper classifies hotels based on grid (control) and group (inter dependencies) structure given by the cultural theory of risk. This paper aims to understand whether hotels grouped as per grid group structure differ on risk coping strategies such as mitigation, absorption and transfer for various hospitality risks. Design/methodology/approach Primary data are collected from 112 senior managers of luxury hotels using structured questionnaire aimed to capture the grid group aspect and risk management practices.
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44

Romashkina, Olga P., and Galina F. Krasnozhenova. "IMPROVING THE ECONOMIC EFFICIENCY OF MOSCOW HOTEL MARKET ENTERPRISES." Science and art of management / Bulletin of the Institute of Economics, Management and Law of the Russian State University for the Humanities, no. 4 (2023): 104–26. http://dx.doi.org/10.28995/2782-2222-2023-4-104-126.

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Анотація:
The work is about the Moscow hospitality industry survival, development and adaptation to the new reality through hotels’ economic efficiency increase. Most successful hotels are constantly in search of new ways to optimize expenses and increase incoming cash flow. It considers key performance indicators for economic efficiency of accommodation enterprises. Current situation in the hotel market is studied, the main factors affecting the economic efficiency of Moscow hotel facilities are analyzed and proposals and recommendations to increase the capitalization of hospitality enterprises are ela
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45

Балиев, И. В., and Х. М. Кунтаева. "Analysis of the competitiveness of a hotel company." Экономика и предпринимательство, no. 5(142) (August 21, 2022): 731–35. http://dx.doi.org/10.34925/eip.2022.142.5.136.

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Анотація:
В статье выделяются основные составляющие конкурентоспособности гостиничных предприятий, а также анализируются выбранные отели через факторы конкурентоспособности. Рассмотрены эксперты, факторы и методы определения конкурентоспособности отеля. Для того чтобы всесторонне оценить конкурентоспособность, принимаются отели -прямые конкуренты в сегменте четырехзвездочного рынка, которые не являются частью международных сетевых магазинов. Расчет комплексных показателей конкурентоспособности отелей позволит не только определить их оценку, но и понять, какие изменения необходимо внести в стратегию разв
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46

Litvinova, Yu. B., and E. N. Goncharova. "Innovative development of Mriya Resort in Crimea." Services in Russia and Abroad 17, no. 3 (2023): 140–47. https://doi.org/10.5281/zenodo.8152725.

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Анотація:
<em>The hospitality industry is improving because of emerging competitors in the hospitality market and customer expectations. The hospitality industry needs to innovate to thrive in a more diverse economy. Mriya Resort Hotel in the Crimea is an example of innovative hotels, which offered new services, implemented progressive management methods, and created several eco-innovations. Hotel Mriya Resort skillfully combines new technologies and experimental elements of hotel marketing. The study of identifying and exploring new forms of innovation is relevant to the rapidly changing demands of hos
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47

Mykoliuk, Oksana. "Management of Hotel and Restaurant Complex on the Basis of Energy Efficiency." Restaurant and hotel consulting. Innovations 4, no. 2 (2021): 268–82. http://dx.doi.org/10.31866/2616-7468.4.2.2021.249079.

Повний текст джерела
Анотація:
Topicality. Sustainable development of hotel and restaurant industry appears to be not possible without a reliable, stable, reasonable provision of energy resources. Rational and economical consumption of energy resources determines energy efficiency of their operation, and plays a leading role in ensuring the economic growth of blighty enterprises in the service sector. Stable functioning and growth of the economic potential in market relations conditions are constantly becoming the priority in the development of hospitality sphere enterprises. They mainly depend on the availability of energy
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48

Romanukha, O. M., G. O. Gorina, and V. K. Vasylieva. "COMPARATIVE ANALYSIS OF THE STATE OF MARKET DEVELOPMENT OF HOTEL SERVICES IN UKRAINE AND EU COUNTRIES." TRADE AND MARKET OF UKRAINE, no. 2 (52) 2022 (2022): 127–34. http://dx.doi.org/10.33274/2079-4762-2022-52-2-127-134.

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Анотація:
Objective. The objective of the present article is to study the trends in the development of the market of hotel services in Ukraine and the countries of the European Union, to determine their common and distinctive features. Methods. A complex of general scientific methods is used: analogy, analysis, synthesis, logical generalization; statistical, comparative methods; multidimensional factor analysis. The initial fact of the study is the determination of the dependence of the development trends of the hotel market of Ukraine on the trends of the development of the European hotel market due to
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49

Klievtsov, Ye H., and O. Yu Filippova. "PROSPECTS OF THE USE OF ARTIFICIAL INTELLIGENCE AND ROBOTIC SYSTEMS IN THE HOTEL AND RESTAURANT BUSINESS." TRADE AND MARKET OF UKRAINE, no. 2(54) 2023 (December 30, 2023): 44–52. http://dx.doi.org/10.33274/2079-4762-2023-54-2-44-52.

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Анотація:
Objective. The purpose of the article is to analyze the prospects for the use of robotic systems and artificial intelligence in the hotel and restaurant business, to provide recommendations for the introduction of innovative technologies in the hotel and restaurant business. Methods. When studying the prospects of using artificial intelligence technologies in the hotel and restaurant business, analyzing robotic systems, such empirical and theoretical research methods were used as: Observation — to determine the dynamics of the development of the hotel and restaurant industry and their trends t
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50

NIKOLAICHUK, Olha, Victoria IVANAGA, and Anna LAPTEVA. "ASSESSMENT OF THE COMPETITIVENESS OF HOTEL AND RESTAURANT INSTITUTIONS OF KRYVY RIG." Herald of Khmelnytskyi National University 302, no. 1 (2022): 58–63. http://dx.doi.org/10.31891/2307-5740-2022-302-1-9.

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Анотація:
The purpose of the study is to assess the competitiveness of hotels and restaurants in the regional market of Kryvyi Rih. The competitiveness of hotel and restaurant establishments in the regional market of Kryvyi Rih is analyzed. The analysis was conducted according to the following criteria: range of additional services, design, pricing policy, food outlets, availability of loyalty programs, level of service, location. A comparative analysis of the number of research institutions was conducted. It is established that the largest range of rooms among the analyzed. establishments in Kryvyi Rih
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