Relevant bibliographies by topics / Academic libraries Reference services Automation

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers

Academic literature on the topic 'Academic libraries Reference services Automation'

Author: Grafiati
Published: 4 June 2021
Last updated: 21 February 2023

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Journal articles on the topic "Academic libraries Reference services Automation"

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Nunekpeku, Paul. "Establishing clients’ satisfaction levels with automated library based services." Digital Library Perspectives 36, no. 1 (December 2, 2019): 8–20. http://dx.doi.org/10.1108/dlp-02-2019-0004.

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Purpose Library automation is required in academic libraries to meet the dynamic demands of clients. This study aims to investigate the level of clients’ satisfaction of Sam Jonah library automation. Design/methodology/approach The study utilized the descriptive research design by using an exploratory case study research method. A disproportionate stratified random sampling was used to select 322 respondents (undergraduates, postgraduates and lecturers/researchers) who consented to participate in the study. Questionnaire and informal interview were used for the data collection. Findings The st
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Lugya, Fredrick Kiwuwa. "User-friendly libraries for active teaching and learning." Information and Learning Science 119, no. 5/6 (May 14, 2018): 275–94. http://dx.doi.org/10.1108/ils-07-2017-0073.

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Purpose The purpose of this paper is to report the training of college librarians, academic and management staff, IT managers and students on how to organise, manage and use a user-friendly library. In Uganda, as in many countries, the problem is that school and/or college libraries are managed by librarians who may have good cataloguing and management skills, but who do not have the pedagogic skills and knowledge of the school curricula that are necessary for librarians to be able to guide and mentor both teachers and students or organise curriculum-related activities or facilitate research.
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Asid, Benhur Abdulaup. "Library Automation System of Academic Libraries: A Multicultural Paradigm." Fihris: Jurnal Ilmu Perpustakaan dan Informasi 15, no. 2 (December 28, 2020): 236. http://dx.doi.org/10.14421/fhrs.2020.152.236-262.

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This research was conceived to create a picture of the Library Automation System of Academic Libraries in Zamboanga City. The study was premised on null hypotheses which were tested at 0.05 level of significance. The quantitative research design employing descriptive survey method was used. In the selection of respondents, the systematic random sampling was also employed and the five (5) point likert-type questionnaire-checklist was utilized. The findings revealed that the extent of library automation system in terms of: Administration and Staffing: Facilities, and Services of the (3) three Hi
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Mack, Thura R. "Reference Services and Media in Academic Libraries." Reference Librarian 31, no. 65 (July 7, 1999): 29–38. http://dx.doi.org/10.1300/j120v31n65_04.

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Vogus, Brad. "Examining virtual reference services in academic libraries." Public Services Quarterly 16, no. 4 (October 1, 2020): 249–53. http://dx.doi.org/10.1080/15228959.2020.1818664.

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Bandyopadhyay, Aditi, and Mary Kate Boyd-Byrnes. "Is the need for mediated reference service in academic libraries fading away in the digital environment?" Reference Services Review 44, no. 4 (November 14, 2016): 596–626. http://dx.doi.org/10.1108/rsr-02-2016-0012.

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Purpose Academic libraries are experiencing numerous changes in their services due to high demands for digital resources and changes in users’ information needs and expectations. Many academic library users give preferences to Google, Google Scholar and other search engines on the internet when they search for information. As reference transactions are decreasing in many academic institutions, this paper aims to investigate the continuing need for mediated reference services in the technology-driven environment in academic libraries. Design/methodology/approach The authors have conducted a lit
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Huang, Samuel T. "Reference Services for Disabled Individuals in Academic Libraries." Reference Librarian 11, no. 25-26 (January 5, 1990): 527–39. http://dx.doi.org/10.1300/j120v11n25_26.

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Burke, Liz. "Models of reference services in Australian academic libraries." Journal of Librarianship and Information Science 40, no. 4 (December 2008): 269–86. http://dx.doi.org/10.1177/0961000608096716.

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Bain, Colin J., and Elizabeth Connor. "An Introduction To Reference Services In Academic Libraries." Australian Academic & Research Libraries 38, no. 4 (December 2007): 296. http://dx.doi.org/10.1080/00048623.2007.10721312.

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Cummings, Joel, Lara Cummings, and Linda Frederiksen. "User Preferences in Reference Services: Virtual Reference and Academic Libraries." portal: Libraries and the Academy 7, no. 1 (2007): 81–96. http://dx.doi.org/10.1353/pla.2007.0004.

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Dissertations / Theses on the topic "Academic libraries Reference services Automation"

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Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." Thesis, View thesis, 1996. http://hdl.handle.net/1959.7/uws:342.

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The research reported here focuses on the application of multimedia to the teaching of information skills in academic libraries. Specifically, the research project has involved the development and evaluation of a multimedia system to instruct novice users of online library catalogues. The research has included an investigation of the characteristics and needs of novice library users. The ways in which novices approach using library-based information technologies which may be applied to any instructional programme for teaching novices how to use library-based information technologies. The resea
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Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." View thesis, 1996. http://library.nepean.uws.edu.au/about/staff/thesis.html.

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Mon, Lorri M. "User perceptions of digital reference services /." Thesis, Connect to this title online; UW restricted, 2006. http://hdl.handle.net/1773/7177.

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Russell, John. "Wikis and Collaborative Reference Services." Association of College and Research Libraries, 2008. http://hdl.handle.net/10150/106433.

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Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, an
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Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured
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Shachaf, Pnina, and Sarah Horowitz. "Are virtual reference services color blind?" Elsevier, 2006. http://hdl.handle.net/10150/106524.

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This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality of services though at the same time greater inequalities may arise as librarians can become less self-aware online. Findings indicate that the quality of service librarians provide to African Americans and Arabs is lower than the quality of service they provide to Caucasian, Hispanic, Asian, and Jewish students. This study adds to the knowledge of subjective bias in the vir
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Rieh, Soo Young. "Changing reference service environment: A review of perspectives from managers, librarians, and users." Elsevier B.V, 1999. http://hdl.handle.net/10150/105385.

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This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.
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Wan, Dollah Wan A. Kadir. "Digital reference services in selected public academic libraries in Malaysia: A case study." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106202.

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Reference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. This service provides personalized assistance to library users in accessing and using suitable information resources to meet their needs. This research progress paper attempts to identify the status of digital reference services (DRS) in four public university libraries in Malaysia. In this study, the researcher attempts to identify usage of both traditional and digital reference services, user awareness of DRS, user satisfaction, and need for DRS. Two different s
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Sobel, Karen D. "Promotion of Library Reference Services to First-Year Undergraduate Students." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/441.

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This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.
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Taha, Ahmed. "Streamline e-information service for virtual users: A quality function deployment (QFD) approach." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106053.

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Migration from the traditional to web-based library paradigm is usually accompanied by remodelling of many library core activities particularly those associated with user-centred services. In this capacity of the web-based service paradigm, many academic libraries have established networked environments within which many virtual-user communities are forming and growing. Understanding the virtual user's needs in these communities has become the first priority of networked libraries for designing, running and managing effective virtual reference services to meet the increasing expectations of th
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Books on the topic "Academic libraries Reference services Automation"

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Dollah, Ab Kadir Wan. Digital reference services in academic libraries. Kuala Lumpur: University of Malaya Press, 2012.

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T, Huang Samuel, ed. Modern library technology and reference services. New York: Haworth Press, 1993.

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Online search services in the academic library: Planning, management, and operation. Chicago: American Library Association, 1988.

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Goetsch, Lori A. Electronic reference service: A SPEC kit. Washington, D.C: Office of Leadership and Management Services, Association of Research Libraries, 1999.

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Gale, Alan. Implementation and development of network-based information services: An organizational study. [Guelph, ON: University of Guelph, McLaughlin Library, 1995.

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Brody, Fern. End user searching: An experiment at the University of Pittsburgh : a report. [Pittsburgh, Pa.]: University Library System, University of Pittsburgh, 1986.

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Brody, Fern. End user searching: An experiment at the University of Pittsburgh. [Pittsburgh]: University Library System, University of Pittsburgh, 1986.

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Lehmler, Wilfried. CD-ROM, Endnutzerrecherchen in Literaturdatenbanken: Endbericht eines Projekts an der Bibliothek der Universität Konstanz. Berlin: Deutsches Bibliotheksinstitut, 1990.

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Batt, Fred. Academic library reference services. [Alexandria, Va: ERIC, 1987.

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Watson, Paula D. Reference services in academic research libraries. [Chicago]: Reference and Adult Services Division, American Library Association, 1986.

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Book chapters on the topic "Academic libraries Reference services Automation"

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Bailey, Annette, Edward Lener, Leslie O’Brien, and Connie Stovall. "Automation and Collection Management." In Robots in Academic Libraries, 37–61. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-3938-6.ch003.

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The history of library automation can be traced to early printing methods of the 7th century A.D. The earliest collectors of books were usually religious scholars who amassed the religious texts of the day. Monks from East and West travelled great distances and often at great peril to gather meticulously hand-copied texts. Early inventions of woodblocks, and, later the printing press, enabled the mass-production of books that resulted in libraries’ expansion into the secular world. Librarians have continued to bring technological advances into their work, combining web services, programming scripts, and commercial databases and software in innovative ways. The processes of selection, deselection, and assessment have been enhanced through these new products and services. The authors discuss a variety of technological applications for collection activities that have allowed collection managers to work more efficiently and better understand the use of their print and electronic collections. The effects of automation on the people involved in collection management are also explored.
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Emmick, Nancy J. "Nonprofessionals on Reference Desks in Academic Libraries." In Conflicts in Reference Services, 149–60. Routledge, 2019. http://dx.doi.org/10.4324/9780429354373-16.

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Voigt, Kathleen J. "Computer Search Services and Information Brokering in Academic Libraries." In Information Brokers and Reference Services, 17–36. Routledge, 2019. http://dx.doi.org/10.4324/9780429353291-2.

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Caren, Loretta, and Arleen Somerville. "Issues Facing Private Academic Libraries Considering Fee-Based Programs." In Information Brokers and Reference Services, 37–50. Routledge, 2019. http://dx.doi.org/10.4324/9780429353291-3.

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Wan Dollah, Wan Ab Kadir, and Diljit Singh. "Reference Services in Digital Environment." In Handbook of Research on Digital Libraries, 412–20. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-59904-879-6.ch042.

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Information and communication technologies have been used to assist in various functions of library and information units. Digital reference services that is becoming widely available especially in academic libraries and public libraries around the world provide assistance to remote users especially through e-mail format. This chapter clarifies the concept, format and background of digital reference services. It also focuses on issues, trends and challenges in digital reference services, besides discussing on technological developments in digital reference services. The benefits and limitations of the services are also highlighted in this chapter.
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Stinson, Malone B., and Alva W. Stewart. "A Comparison of Public Policy Reference Inquiries in Two Academic Libraries." In Reference Services and Public Policy, 171–86. Routledge, 2019. http://dx.doi.org/10.4324/9780429353383-12.

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"Meeting Changing Information Needs of Illinois Firefighters: Analysis of Queries Received from Outreach Reference Service." In Outreach Services in Academic and Special Libraries, 77–114. Routledge, 2013. http://dx.doi.org/10.4324/9780203725719-8.

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McNeal, Michele, and David Newyear. "Chatbots." In Robots in Academic Libraries, 101–14. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-3938-6.ch006.

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The authors discuss their experience with using artificial intelligence and chatbots to enhance their existing web sites and information services in public library settings. The chapter describes their budget driven motivations for embarking on this project and outlines the development and implementation of the bots in their library settings. They show how the bots are positioned to enhance existing services and describe the various reactions to the bots from their patron base, and staff. Different implementations of the bots are highlighted (text only, animated talking avatar, mobile site, desktop help icon) as well as the differing levels of complexity of these different implementations. They address the oft posed question “Does AI spell the end of Reference?” and describe the InfoTabby code sharing project.
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DuBois, Henry, and Lesley Farmer. "Technology impact on reference and information services staffing." In The Human Side of Reference and Information Services in Academic Libraries, 19–32. Elsevier, 2007. http://dx.doi.org/10.1016/b978-1-84334-257-1.50002-4.

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Farmer, Lesley. "Technology impact on evaluating reference and information services." In The Human Side of Reference and Information Services in Academic Libraries, 99–109. Elsevier, 2007. http://dx.doi.org/10.1016/b978-1-84334-257-1.50007-3.

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Conference papers on the topic "Academic libraries Reference services Automation"

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You, Sukjin, Joel DesArmo, Xiangming Mu, and Alexandra Dimitroff. "Balancing factors affecting Virtual Reference Services: Identified from academic Librarians' perspective." In 2014 IEEE/ACM Joint Conference on Digital Libraries (JCDL). IEEE, 2014. http://dx.doi.org/10.1109/jcdl.2014.6970233.

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Ocholla, Dennis N., and Lyudmila Ocholla. "Responsiveness of Academic Libraries in South Africa to Research Support in the 4th Industrial Revolution: A Preliminary study." In The Book. Culture. Education. Innovations. Russian National Public Library for Science and Technology, 2020. http://dx.doi.org/10.33186/978-5-85638-223-4-2020-169-177.

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At the World Economic Forum in Davos, Switzerland, in 2016, the concept of the 4th Industrial revolution (4IR) was coined by Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, with the reference that it would be building on «the Third, the digital revolution» and would be «characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological». Thus, the ‘smart’ technologies will spearhead the revolution. We acknowledge that the 4IR will impact on everything, everywhere, including research and libraries. In this paper we concep
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