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Dissertations / Theses on the topic 'Academic libraries Reference services Automation'

Author: Grafiati

Published: 4 June 2021

Last updated: 21 February 2023

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1

Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." Thesis, View thesis, 1996. http://hdl.handle.net/1959.7/uws:342.

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The research reported here focuses on the application of multimedia to the teaching of information skills in academic libraries. Specifically, the research project has involved the development and evaluation of a multimedia system to instruct novice users of online library catalogues. The research has included an investigation of the characteristics and needs of novice library users. The ways in which novices approach using library-based information technologies which may be applied to any instructional programme for teaching novices how to use library-based information technologies. The resea

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2

Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." View thesis, 1996. http://library.nepean.uws.edu.au/about/staff/thesis.html.

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3

Mon, Lorri M. "User perceptions of digital reference services /." Thesis, Connect to this title online; UW restricted, 2006. http://hdl.handle.net/1773/7177.

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4

Russell, John. "Wikis and Collaborative Reference Services." Association of College and Research Libraries, 2008. http://hdl.handle.net/10150/106433.

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Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, an

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5

Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured

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6

Shachaf, Pnina, and Sarah Horowitz. "Are virtual reference services color blind?" Elsevier, 2006. http://hdl.handle.net/10150/106524.

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This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality of services though at the same time greater inequalities may arise as librarians can become less self-aware online. Findings indicate that the quality of service librarians provide to African Americans and Arabs is lower than the quality of service they provide to Caucasian, Hispanic, Asian, and Jewish students. This study adds to the knowledge of subjective bias in the vir

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7

Rieh, Soo Young. "Changing reference service environment: A review of perspectives from managers, librarians, and users." Elsevier B.V, 1999. http://hdl.handle.net/10150/105385.

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This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.

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8

Wan, Dollah Wan A. Kadir. "Digital reference services in selected public academic libraries in Malaysia: A case study." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106202.

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Reference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. This service provides personalized assistance to library users in accessing and using suitable information resources to meet their needs. This research progress paper attempts to identify the status of digital reference services (DRS) in four public university libraries in Malaysia. In this study, the researcher attempts to identify usage of both traditional and digital reference services, user awareness of DRS, user satisfaction, and need for DRS. Two different s

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9

Sobel, Karen D. "Promotion of Library Reference Services to First-Year Undergraduate Students." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/441.

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This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.

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10

Taha, Ahmed. "Streamline e-information service for virtual users: A quality function deployment (QFD) approach." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106053.

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Migration from the traditional to web-based library paradigm is usually accompanied by remodelling of many library core activities particularly those associated with user-centred services. In this capacity of the web-based service paradigm, many academic libraries have established networked environments within which many virtual-user communities are forming and growing. Understanding the virtual user's needs in these communities has become the first priority of networked libraries for designing, running and managing effective virtual reference services to meet the increasing expectations of th

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11

Simons, Kevin J. "The Work Process of Research Librarians: Implementation of the Abstraction-Decomposition Space." Connect to this document online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1113847496.

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Thesis (Ph.D.)--Miami University, Dept. of Psychology, 2005.<br>Title from second page of PDF document. Document formatted into pages; contains [2], vi, 72, [22] p. : ill. Includes bibliographical references (p. 35-37).

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12

Rodríguez-Gairín, Josep-Manuel. "Préstamo interbibliotecario e Internet: análisis de un modelo para bibliotecas universitarias españolas basado en agentes." Doctoral thesis, Universitat de Barcelona, 2015. http://hdl.handle.net/10803/316774.

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Esta tesis doctoral parte de la hipótesis que el uso de agentes informáticos puede mejorar los procesos implicados en la gestión del préstamo interbibliotecario en las bibliotecas universitarias españolas. Los objetivos de esta tesis son por una parte analizar los procesos implicados en la gestión del préstamo interbibliotecario, comparando el modelo español con modelos internacionales, y por otra analizar la funcionalidad de los agentes de software en el ámbito de las bibliotecas, valorando su viabilidad, y aplicándolos a la gestión del préstamo interbibliotecario para constatar su utili

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13

Bracke, Marianne Stowell, Michael Brewer, Robyn Huff-Eibl, Dan Lee, Robert Mitchell, and Michael Ray. "Finding Information In a New Landscape: Re-thinking Reference Services." 2006. http://hdl.handle.net/10150/337106.

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Poster presentation from the Living the Future 6 Conference, April 5-8, 2006, University of Arizona Libraries, Tucson, AZ.<br>The information landscape is in flux -- customer’s use of traditional reference services are shrinking while libraries are being called upon to take on new responsibilities. This poster shows how the UA Libraries shifted its reference services to meet customer’s needs in the new landscape and allow librarians to have the flexibility to take on new work.

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14

Radford, Marie Louise. "Relational aspects of reference interactions a qualitative investigation of the perceptions of users and librarians in the academic library /." 1993. http://books.google.com/books?id=8bLgAAAAMAAJ.

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Thesis (Ph. D.)--Rutgers, the State University of New Jersey, 1993.<br>eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 315-329).

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15

Pfarrer, Theodore Richard. "Applications of CD-ROM technology for reference purposes a survey of reference librarians in libraries of four-year colleges and universities /." 1989. http://catalog.hathitrust.org/api/volumes/oclc/20701156.html.

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16

Hung, Yu-Tang, and 洪郁棠. "A Study of Evaluation Criteria for Digital Reference Services in Academic Libraries." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/a5q84g.

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碩士<br>國立中興大學<br>圖書資訊學研究所<br>96<br>Digital reference service has become regular in university libraries. This new type service system is deemed important in Europe and US because users can ask questions without going to the librarian. The service can reach a lot more users and expand the library service. The system should be periodically evaluated to promote service quality and efficiency to meet users’ demands which will enhance university libraries’ professional image and satisfaction. This study tried to generate a set of evaluation indicators of digital reference for service by the universi

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17

Owens, Irene. "Librarian-patron interaction and information exchange in the reference department of an academic library." 1995. http://catalog.hathitrust.org/api/volumes/oclc/34537053.html.

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Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 1995.<br>eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 187-204).

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18

Wall, Lana Frances. "Reader education and teaching methodologies in Australian academic libraries : with particular reference to CD-ROM." Thesis, 1992. https://eprints.utas.edu.au/21938/1/whole_WallLanaFrances1993_thesis.pdf.

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19

Hufford, Jon Robert. "Elements of the bibliographic record used by reference staff members at three ARL academic libraries." 1989. http://catalog.hathitrust.org/api/volumes/oclc/68425366.html.

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20

"End-user training of post-graduate students in the use of CD-ROM database with special reference to the University of the North." Thesis, 2014. http://hdl.handle.net/10210/12881.

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M.A. (Information Science)<br>This research investigated the problem of multiple bibliographic interfaces that end-users face when conducting searches. A situation analysis was conducted which provided a profile of the situation under investigation. Based on the results of the analysis an end-user training programme for adoption by subject reference librarians at the University of the North Library with regard to bibliographic CD-ROM databases is formulated. This programme is proposed to address problems that end-users experience with these databases and in the process to improve their search

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21

Ho, Adrian K. "Interpreting Workplace Learning in Terms of Discourse and Community of Practice." 2004. http://hdl.handle.net/10150/106292.

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This paper is an abridged version of my thesis for an M.A. in Communications Studies granted by the University of Calgary. I presented it at the National Communication Association 2004 Convention in Chicago, IL (Session 1536). I decided not to have it published in the conference proceedings.<br>Based on the ethnographic data collected from the workplace of an academic library, I argue that workplace learning (WL) is a situated socio-cognitive process. It is expedited by knowledge management (KM), which is a collective effort to generate, share, and institutionalize work-related knowledge.

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22

Wu, Mei-Mei. "Information interaction dialogue a study of patron elicitation in the information retrieval interaction /." 1993. http://books.google.com/books?id=1jzhAAAAMAAJ.

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Thesis (Ph. D.)--Rutgers, The State University of New Jersey, 1993.<br>Includes vita and abstract. Order number 9320541. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (p. 180-186).

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23

Waugh, Jessica L. "Cooperation in the Commonwealth perceptions of partnership initiatives between Virginia's academic health sciences libraries and select (contiguous) public library systems for the provision of consumer health information services /." 2009. http://trace.tennessee.edu/utk_gradthes/570.

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24

Desai, Christina M., and Stephanie J. Graves. "Cyberspace or Face-to-Face: The Teachable Moment and Changing Reference Mediums." 2007. http://hdl.handle.net/10150/106047.

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This is a pre-print of an article that is accepted for publication in RUSQ Spring or Summer of 2008.<br>This article considers the teaching role of reference librarians by studying the teachable moment in reference transactions, and usersâ response to that instruction. An empirical study of instruction was conducted in both virtual and traditional reference milieus, examining three services: IM (Instant Messaging), chat, and face-to-face reference. The authors used the same criteria in separate studies of all three to determine if librarians provided analogous levels of instruction and what

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25

Nyirenda, Golie Alfred Chrispin. "Evaluating the impact of electronic libraries on physical libraries in South African university." 2015. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001921.

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M. Tech. Business Information Systems<br>In this day and age, technology keeps advancing thereby enabling electronic libraries to be one of the most useful sources of information. Traditional, physical libraries are, however, still in existence and one would wonder what the impact of online library is on physical libraries. In this research, the impact of electronic libraries on physical libraries in a South African university is evaluated. The main purpose of this study was to explore the impact of electronic libraries on physical libraries. The goal of the study was to conceptualize a framew

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26

Adjei, Kwabena Osei Kuffour. "Managing information and communication technologies (ICTs) at academic libraries in selected public universities in Ghana." Thesis, 2020. http://hdl.handle.net/10500/27052.

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This study investigated the management of information and communication technologies (ICTs) at academic libraries in selected public universities in Ghana. The purpose for this study was to investigate the managerial processes and challenges in terms of conceptualization, policies, planning, implementation and strategies involved in ICTs adoption in order to formulate strategies for their management in Ghanaian academic libraries. Specifically, the objectives of the study were to review and explore the status and level of ICT diffusion in Ghanaian university; audit the procedures, processes

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27

Van, Heerden Martha Maria. "Evaluering van die rol van interpersoonlike kommunikasie in die funksionering van die Unisa biblioteek se algemene inligtingsdiens." Diss., 1995. http://hdl.handle.net/10500/16308.

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Text in Afrikaans<br>In hierdie studie word die rol van interpersoonlike komrnunikasie in die funksionering van die algemene inligtingsdiens van die Unisa Biblioteek aan die Universiteit van Suid-Afrika ondersoek. 'n Kwantitatiewe meetinstrument word ontwikkel om gebruikertevredenheid met die hoofkomponente van die algemene inligtingsdiens, naamlik die inligtingsassistent, die inligting wat deur die klient ontvang word en die fisiese omgewing waarin die diens gelewer word, te evalueer. Daar word bevind dat 'n beduidende assosiasie bestaan tussen gebruikertevredenheid met die inligtings

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28

Afrane, Daniel Akwasi. "Access to and impact of information technologies at Balme Library, University of Ghana." Diss., 2019. http://hdl.handle.net/10500/26661.

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Libraries, particularly academic libraries implement technologies to enhance their services to promote teaching, learning and research. In this thesis the impact of information technologies (library technologies) on delivery of services at the Balme Library of the University of Ghana was evaluated. The researcher adopted the multi-methods approach to the research by using a semi-structured questionnaire to collect data from users (students) of the library and para-professional staff of the Balme Library of the University of Ghana who formed one group of the study. The interview was used

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29

Boltman, Hester Gertruida. "Die persoonlike bibliografiese databasis : toepassingsmoontlikhede vir die lewering van 'n SDI-diens aan akademici." Thesis, 2014. http://hdl.handle.net/10210/12919.

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30

Vaughan, K. T. L., Bradley Hemminger, and Meredith Pulley. "Scientists Comment on Their Libraries: Successes, Shortcomings, and Dreams for the Future." 2008. http://hdl.handle.net/10150/105152.

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A survey was conducted of 969 science researchers at the University of North Carolina at Chapel Hill. This long survey concluded with three questions requesting usersâ perceptions of the strengths and weaknesses of the campus libraries, and what single improvement the libraries could make to support scientific research and education. While the scope of these questions was more limited than large-scale surveys such as LibQUAL+TM, the results largely confirmed information from a local implementation of that survey. In addition, an interactive visualization tool was developed to help with an

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31

Mpotokwane, Eng Sealogane. "The use and application of information communication technologies for information provision by library workers of the University of Botswana library." Thesis, 2002. http://hdl.handle.net/10413/3751.

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The purpose of this study was to deternine the use and application of information communication technologies (ICTs) by the library workers of the University of Botswana Library. ICTs play an important role in a library environment because they enable libraries to be accessed rapidly as well as increasing the range, relevance and accessibility of information provided by the libraries. ICTs are therefore important for supporting the library workers in their everyday roles. This research was done with a view to propose recommendations which may enhance the efficiency and effectiveness of Universi

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