Log in

Relevant bibliographies by topics / Academic libraries – Reference services – Botswana / Journal articles

To see the other types of publications on this topic, follow the link: Academic libraries – Reference services – Botswana.

Journal articles on the topic 'Academic libraries – Reference services – Botswana'

Author: Grafiati

Published: 4 June 2021

Last updated: 11 February 2022

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 journal articles for your research on the topic 'Academic libraries – Reference services – Botswana.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.

1

Mack, Thura R. "Reference Services and Media in Academic Libraries." Reference Librarian 31, no. 65 (1999): 29–38. http://dx.doi.org/10.1300/j120v31n65_04.

Full text

APA, Harvard, Vancouver, ISO, and other styles

2

Vogus, Brad. "Examining virtual reference services in academic libraries." Public Services Quarterly 16, no. 4 (2020): 249–53. http://dx.doi.org/10.1080/15228959.2020.1818664.

Full text

APA, Harvard, Vancouver, ISO, and other styles

3

Bandyopadhyay, Aditi, and Mary Kate Boyd-Byrnes. "Is the need for mediated reference service in academic libraries fading away in the digital environment?" Reference Services Review 44, no. 4 (2016): 596–626. http://dx.doi.org/10.1108/rsr-02-2016-0012.

Full text

Abstract:

Purpose Academic libraries are experiencing numerous changes in their services due to high demands for digital resources and changes in users’ information needs and expectations. Many academic library users give preferences to Google, Google Scholar and other search engines on the internet when they search for information. As reference transactions are decreasing in many academic institutions, this paper aims to investigate the continuing need for mediated reference services in the technology-driven environment in academic libraries. Design/methodology/approach The authors have conducted a lit

APA, Harvard, Vancouver, ISO, and other styles

4

Cummings, Joel, Lara Cummings, and Linda Frederiksen. "User Preferences in Reference Services: Virtual Reference and Academic Libraries." portal: Libraries and the Academy 7, no. 1 (2007): 81–96. http://dx.doi.org/10.1353/pla.2007.0004.

Full text

APA, Harvard, Vancouver, ISO, and other styles

5

Huang, Samuel T. "Reference Services for Disabled Individuals in Academic Libraries." Reference Librarian 11, no. 25-26 (1990): 527–39. http://dx.doi.org/10.1300/j120v11n25_26.

Full text

APA, Harvard, Vancouver, ISO, and other styles

6

Burke, Liz. "Models of reference services in Australian academic libraries." Journal of Librarianship and Information Science 40, no. 4 (2008): 269–86. http://dx.doi.org/10.1177/0961000608096716.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Bain, Colin J., and Elizabeth Connor. "An Introduction To Reference Services In Academic Libraries." Australian Academic & Research Libraries 38, no. 4 (2007): 296. http://dx.doi.org/10.1080/00048623.2007.10721312.

Full text

APA, Harvard, Vancouver, ISO, and other styles

8

Haglund, Lotta, and David Herron. "Reference Services in Australian Academic Libraries are Becoming More Multifaceted." Evidence Based Library and Information Practice 4, no. 3 (2009): 56. http://dx.doi.org/10.18438/b81905.

Full text

Abstract:

A Review of: Burke, L. “Models of Reference Services in Australian Academic Libraries.” Journal of Librarianship and Information Science 40.4 (2008): 269-86.  Objective – To investigate the current organizational models for reference work in Australian academic libraries, and how these reference services are staffed.  Design – Mixed methods.  Setting – Academic universities in Australia.  Subjects – Forty Council of Australian University Librarians (CAUL) member libraries.  Methods – A literature study was undertaken to (1) find

APA, Harvard, Vancouver, ISO, and other styles

9

Si, Li, Wenming Xing, Xiaozhe Zhuang, Xiaoqin Hua, and Limei Zhou. "Investigation and analysis of research data services in university libraries." Electronic Library 33, no. 3 (2015): 417–49. http://dx.doi.org/10.1108/el-07-2013-0130.

Full text

Abstract:

Purpose – This paper aims to find the current situation of research data services by academic libraries and summarize some strategies for university libraries to reference. Recent years have seen an increasing number of university libraries extended their traditional roles and provided research data services. Design/methodology/approach – This paper selected 87 libraries of the top 100 universities listed in the World’s Best Universities released by the USA News in October 2012 as samples and conducted a Web site investigation to check if there were any research data services provided. In addi

APA, Harvard, Vancouver, ISO, and other styles

10

Chowdhury, Gobinda, and Simone Margariti. "Digital reference services: a snapshot of the current practices in Scottish libraries." Library Review 53, no. 1 (2004): 50–60. http://dx.doi.org/10.1108/00242530410514793.

Full text

Abstract:

Discusses the current practices followed by some major libraries in Scotland for providing digital reference services (DRS). Refers to the DRSs provided by three academic libraries, namely Glasgow University Library, the University of Strathclyde Library, and Glasgow Caledonian University Library, and two other premier libraries in Scotland, the Mitchell Library in Glasgow and the National Library of Scotland in Edinburgh. Concludes that digital reference services are effective forms of service delivery in Scotland’s academic, national and public libraries, but that their full potential has no

APA, Harvard, Vancouver, ISO, and other styles

11

Crawford, Gregory A. "A Conjoint Analysis of Reference Services in Academic Libraries (Research Note)." College & Research Libraries 55, no. 3 (1994): 257–67. http://dx.doi.org/10.5860/crl_55_03_257.

Full text

APA, Harvard, Vancouver, ISO, and other styles

12

Kadir Wan Dollah, Wan Ab, and Diljit Singh. "Determining the Effectiveness of Digital Reference Services in Malaysian Academic Libraries." Reference Librarian 51, no. 4 (2010): 329–54. http://dx.doi.org/10.1080/02763877.2010.501427.

Full text

APA, Harvard, Vancouver, ISO, and other styles

13

Abdoulaye, Kaba, and Shaheen Majid. "Use of the Internet for reference services in Malaysian academic libraries." Online Information Review 24, no. 5 (2000): 381–89. http://dx.doi.org/10.1108/14684520010357338.

Full text

APA, Harvard, Vancouver, ISO, and other styles

14

Mitchell, Nicole. "The Changing Role of Reference Services in Academic Health Sciences Libraries." Public Services Quarterly 3, no. 3-4 (2008): 235–37. http://dx.doi.org/10.1080/15228950802110866.

Full text

APA, Harvard, Vancouver, ISO, and other styles

15

Harris, Sasekea. "Distinctive services in academic librarianship." New Library World 117, no. 9/10 (2016): 596–625. http://dx.doi.org/10.1108/nlw-05-2016-0036.

Full text

Abstract:

Purpose Collection content is no longer the primary distinctive signifier of excellence in the present libraries. In an information market where technology has increased access to content, thereby providing resources at one’s fingertips, the provision of services is increasingly becoming a distinctive signifier of excellence and quality. In such an open/service-oriented marketplace, what are the services that are signifiers of excellence and consequently distinguish a library? This paper aims to review select literature within the USA to identify the services that are signifiers of excellence

APA, Harvard, Vancouver, ISO, and other styles

16

Howlett, Alisa. "Blind User Experiences of US Academic Libraries can be Improved by More Proactive Reference Service Delivery." Evidence Based Library and Information Practice 14, no. 2 (2019): 125–27. http://dx.doi.org/10.18438/eblip29565.

Full text

Abstract:

A Review of: Mulliken, A. (2017). There is nothing inherently mysterious about assistive technology: A qualitative study about blind user experiences in US academic libraries. Reference & User Services Quarterly, 57(2), 115-126. https://doi.org/10.5860/rusq.57.2.6528  Abstract Objective – To explore blind users’ experiences with academic libraries. Design – Qualitative questionnaire. Setting – Academic libraries within the United States of America. Subjects – 18 individuals who are legally blind, have experience relying on a screen reader to access the i

APA, Harvard, Vancouver, ISO, and other styles

17

Liu, Guoying. "Chinese Academic Library Services: A Web Survey." International Journal of Librarianship 1, no. 1 (2016): 38. http://dx.doi.org/10.23974/ijol.2016.vol1.1.14.

Full text

Abstract:

Chinese students form a significant population on Canadian university campuses. Literature indicates that these students face various challenges when using library services to meet their information needs. Canadian academic libraries need to better understand this group’s previous library experiences in China to help them address these challenges. A survey was conducted on the main library websites of all thirty- nine Chinese universities of the Project 985, a project initiated by Chinese government to found world class universities in China. It reveals that certain services reported as challe

APA, Harvard, Vancouver, ISO, and other styles

18

Ahenkorah-Marfo, Michael, and Harry Akussah. "Changing the face of reference and user services." Reference Services Review 44, no. 3 (2016): 219–36. http://dx.doi.org/10.1108/rsr-01-2016-0001.

Full text

Abstract:

Purpose Social media allows collaboration, participation and sharing in libraries with users. The purpose of this study is to examine the response of academic librarians in Ghana to the use of social media in reference and user services. Design/methodology/approach It is a quantitative study that used the Likert type of questionnaire in soliciting the views of academic librarians from six public and private universities in Ghana on their knowledge and use of social media in providing reference and user services. Findings The findings of the study indicate that majority of academic librarians a

APA, Harvard, Vancouver, ISO, and other styles

19

Alexander, Stephanie, and Diana K. Wakimoto. "Exploration of reference models in a public university system." Reference Services Review 47, no. 1 (2019): 21–36. http://dx.doi.org/10.1108/rsr-08-2018-0062.

Full text

Abstract:

Purpose This study aims to investigate the reference and public service models used at academic libraries in the California State University system. Design/methodology/approach This exploratory study used a qualitative mixed methods design with an online survey and follow-up interviews with public services librarians. Findings The majority of the libraries in this study continue to use a traditional reference model with a physical desk staffed by librarians. Some libraries have moved to tiered or on-call reference using students and staff to triage patron questions. The majority of libraries’

APA, Harvard, Vancouver, ISO, and other styles

20

Hughes, Annie M. "Adherence to RUSA’s Guidelines for Virtual Reference Services is Below Expected in Academic Libraries." Evidence Based Library and Information Practice 5, no. 4 (2010): 105. http://dx.doi.org/10.18438/b8jp6w.

Full text

Abstract:

Objective – To evaluate the quality of academic libraries’ virtual reference services and measure compliance to the Reference & User Services Association’s (RUSA’s) Guidelines for Virtual Reference & User Services.  Design – Qualitative research study evaluating virtual reference chat sessions using RUSA’s Guidelines for Virtual Reference & User Services.  Setting – Virtual reference environments in public academic libraries in the United States.  Subjects – Twenty virtual reference providers from public academic libraries.  Methods –

APA, Harvard, Vancouver, ISO, and other styles

21

Zucca, Joe. "Business Intelligence Infrastructure for Academic Libraries." Evidence Based Library and Information Practice 8, no. 2 (2013): 172. http://dx.doi.org/10.18438/b83g75.

Full text

Abstract:

Objective – To describe the rationale for and development of MetriDoc, an information technology infrastructure that facilitates the collection, transport, and use of library activity data.  Methods – With the help of the Institute for Museum and Library Services, the University of Pennsylvania Libraries have been working on creating a decision support system for library activity data. MetriDoc is a means of “lighting up” an array of data sources to build a comprehensive repository of quantitative information about services and user behavior. A data source can be a database, text f

APA, Harvard, Vancouver, ISO, and other styles

22

Massis, Bruce. "Academic libraries break down silos." Information and Learning Science 119, no. 1/2 (2018): 135–38. http://dx.doi.org/10.1108/ils-11-2017-0111.

Full text

Abstract:

Purpose The purpose of this paper is to illustrate examples of the manner by which the academic library breaks down the silos on a college campus. Design/methodology/approach Literature review and commentary on this topic have been addressed by professionals, researchers and practitioners. Findings On a college campus, the value and impact of the academic library is today more than that of the standard model of libraries in which reference librarians offer available appropriate academic resources; but, the academic library is a place where the teaching and learning model of the standard model

APA, Harvard, Vancouver, ISO, and other styles

23

Y. Antunez, Marilia, Sarah E. Toevs, and Melissa A. Gains. "Rejuvenating aging studies in academic libraries." Collection Building 33, no. 1 (2013): 2–10. http://dx.doi.org/10.1108/cb-09-2013-0034.

Full text

Abstract:

Purpose – The aim of this paper is to identify resources essential gerontology (aging studies) resources and liaison strategies that provide guidance for academic librarians working with faculty and students in this highly interdisciplinary field. Design/methodology/approach – A convenience sample of gerontology faculty was surveyed to identify important materials, including preferred journals, databases, reference books, and sources of grey literature for gerontology research and teaching. Gerontology faculty information seeking behaviors, including faculty-librarian partnership, were also ex

APA, Harvard, Vancouver, ISO, and other styles

24

Meert, Deborah L., and Lisa M. Given. "Measuring Quality in Chat Reference Consortia: A Comparative Analysis of Responses to Users’ Queries." College & Research Libraries 70, no. 1 (2009): 71–84. http://dx.doi.org/10.5860/0700071.

Full text

Abstract:

Academic libraries have experienced growing demand for 24/7 access to resources and services. Despite the challenges and costs of chat reference service and consortia, many libraries are finding the demand for these services worth the cost. One key challenge is providing and measuring quality of service, particularly in a consortia setting. This study explores the quality of service provided in one academic library participating in a 24/7 chat reference consortium, by assessing transcripts of chat sessions using in-house reference quality standards. Findings point to both similarities and diff

APA, Harvard, Vancouver, ISO, and other styles

25

Uutoni, Wilhelm. "Providing digital reference services: a Namibian case study." Information and Learning Science 119, no. 5/6 (2018): 342–56. http://dx.doi.org/10.1108/ils-11-2017-0122.

Full text

Abstract:

Purpose The purpose of this study was to evaluate digital reference services at the Namibia University of Science and Technology (NUST) and the University of Namibia (UNAM) library. Two aspects were evaluated, namely, “resources” and “elements of the general digital reference model”. Design/methodology/approach This study adopted a descriptive case study approach and used qualitative research methods, which comprised interviews and an observation checklist. The population consisted of librarians working at NUST and UNAM Library. Findings The research findings showed that these libraries used t

APA, Harvard, Vancouver, ISO, and other styles

26

Robbins, Kathryn, and Kathleen Daniels. "Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey." College & Research Libraries 62, no. 4 (2001): 348–53. http://dx.doi.org/10.5860/crl.62.4.348.

Full text

Abstract:

This preliminary study was designed to benchmark patron perceptions of reference desk services at academic health science libraries, using a standard questionnaire. Patron responses were compared to determine the library that provided the highest-quality service overall and along five service dimensions. All libraries were rated very favorably by those surveyed, but none rated significantly higher than the others except in facility appearance. Because the study revealed no other service quality differences, the results could not be used to improve services at any single library. However, the p

APA, Harvard, Vancouver, ISO, and other styles

27

Li, Ping. "Effect of Distance Education on Reference and Instructional Services in Academic Libraries." Internet Reference Services Quarterly 18, no. 1 (2013): 77–96. http://dx.doi.org/10.1080/10875301.2013.804018.

Full text

APA, Harvard, Vancouver, ISO, and other styles

28

Graveline, Laura. "Book Review: Providing Reference Services: A Practical Guide for Librarians." Reference & User Services Quarterly 57, no. 3 (2018): 220. http://dx.doi.org/10.5860/rusq.57.3.6615.

Full text

Abstract:

Providing Reference Services is number 32 in the Practical Guides for Libraries series. Beginning with a brief history of library reference service and a discussion of library stereotypes, the authors quickly move on to identifying criteria for building and maintaining a reference collection, as well as key points to consider when providing reference service, with particular emphasis on the reference interview. The authors note the need to incorporate emotional intelligence into reference work. Emotional intelligence is a topic that has recently garnered increasing interest in the business wor

APA, Harvard, Vancouver, ISO, and other styles

29

Rahmi, Lailatur, and Rika Jufriazia Manita. "PEMANFAATAN LAYANAN REFERENSI DI UPT PERPUSTAKAAN IAIN BATUSANGKAR." Alfuad: Jurnal Sosial Keagamaan 4, no. 2 (2020): 62. http://dx.doi.org/10.31958/jsk.v4i2.2445.

Full text

Abstract:

University libraries exist to support the teaching , learning and research needs of their institution. This is done by providing the latest information sources for the academic community as university library users. This mission can be achieved well through effective and periodic marketing of information and library services, one of which is through reference services. This article discusses the use of reference and information services in supporting distance learning as one of the impacts of the spread of the Covid 19 outbreak (current situation and the way forward). The research method is qu

APA, Harvard, Vancouver, ISO, and other styles

30

Duffus, Orolando. "Assessing UNC-Greensboro’s Reference Interns Program: Enhancing the employability of LIS students." College & Research Libraries News 78, no. 5 (2017): 259. http://dx.doi.org/10.5860/crln.78.5.259.

Full text

Abstract:

For decades libraries have been highly dependent on student interns to provide reference and other library services. In recent years, the roles and responsibilities of reference librarians have undergone significant changes. With the emergence of technology and development of virtual communication channels, reference service is no longer limited to a single physical space. In many academic libraries, the reference desk is either staffed by highly trained paraprofessionals or by student workers. In other instances, the reference desk has been dissolved or merged with other service points such a

APA, Harvard, Vancouver, ISO, and other styles

31

Nur Qomariyah, Astutik, and Rusdiyah Ciptaning Dwi Kusuma. "Analysis of E-mail Transactions in Virtual Reference Services." Record and Library Journal 1, no. 2 (2018): 105. http://dx.doi.org/10.20473/rlj.v1-i2.2015.105-119.

Full text

Abstract:

Today, the use of traditional reference desk in the academic libraries has been rarely used, thus expanding or even move to a virtual reference service. A minimum level of virtual reference services are provided in the academic library is currently in general is the electronic mail (e-mail). One of the academic library specifically provide virtual reference services via e-mail is a Petra Christian University (PCU) Library (refdesk@petra.ac.id.). In such services librarians provide assistance to users in finding information and answer questions. This study aimed to analyze the transaction refer

APA, Harvard, Vancouver, ISO, and other styles

32

Ramos, Marian S., and Christine M. Abrigo. "Reference 2.0 in action: an evaluation of the digital reference services in selected Philippine academic libraries." Library Hi Tech News 29, no. 1 (2012): 8–20. http://dx.doi.org/10.1108/07419051211223426.

Full text

APA, Harvard, Vancouver, ISO, and other styles

33

Khan, Rubia, Arif Khan, Sidra Malik, and Haroon Idrees. "Virtual Reference Services through Web Search Engines: Study of Academic Libraries in Pakistan." Publications 5, no. 2 (2017): 6. http://dx.doi.org/10.3390/publications5020006.

Full text

APA, Harvard, Vancouver, ISO, and other styles

34

Mahraj, Katy. "Reference Services Review: content analysis, 2006‐2011." Reference Services Review 40, no. 2 (2012): 182–98. http://dx.doi.org/10.1108/00907321211228237.

Full text

Abstract:

PurposeThe purpose of this paper is to present a retrospective analysis of the content published in Reference Services Review from 2006 through 2011.Design/methodology/approachThe author manually reviewed the content of all journal issues from 2006 through 2011 using the Emerald web site. The information reviewed was number of articles per issue; author affiliations; article format; and article titles, abstracts, and keywords. The type, size, and location of author institutions were confirmed using institutions' official web sites as necessary.FindingsThe paper finds that Reference Services Re

APA, Harvard, Vancouver, ISO, and other styles

35

Ocholla, Dennis N., and Lyudmila Ocholla. "Readiness of academic libraries in South Africa to research, teaching and learning support in the Fourth Industrial Revolution." Library Management 41, no. 6/7 (2020): 355–68. http://dx.doi.org/10.1108/lm-04-2020-0067.

Full text

Abstract:

PurposeIn this paper, we refer to the World Economic Forum in Davos, Switzerland, in 2016, where the concept of the Fourth Industrial Revolution (4IR) was coined by Klaus Schwab, with the reference that it would be building on “the Third, the digital revolution” and would be “characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres”. While acknowledging that the 4IR will impact on everything, everywhere, including research and libraries, we conceptualize 4IR, and we compare current academic library services/trends in South Afric

APA, Harvard, Vancouver, ISO, and other styles

36

Wilson, Daniel Earl. "Web content and design trends of Alabama academic libraries." Electronic Library 33, no. 1 (2015): 88–102. http://dx.doi.org/10.1108/el-05-2013-0100.

Full text

Abstract:

Purpose – This paper aims to evaluate the website content of Alabama academic libraries to examine their services, content and compliance with design and accessibility standards. Design/methodology/approach – A content analysis was conducted on 24 academic library websites discovered through Jeanne Burke’s Higher Education Directory and the Alabama Colleges directory website. All data were collected within a month. Findings – Study data revealed that while academic libraries are offering more online services, many continue to lack certain services or fail to implement basic web design and acce

APA, Harvard, Vancouver, ISO, and other styles

37

Radford, Marie L., Laura Costello, and Kaitlin Montague. "Surging virtual reference services: COVID-19 a game changer." College & Research Libraries News 82, no. 3 (2021): 106. http://dx.doi.org/10.5860/crln.82.3.106.

Full text

Abstract:

In March 2020, academic libraries across the United States closed and sent everyone home, some destined to not reopen for months. University offices closed. Classes were moved online. Suddenly, librarians and staff pivoted to working from home and to all remote services, without time for planning logistics or training. To study the impact of this extraordinary and sweeping transition on virtual reference services (VRS), we conducted a major study of academic library responses to the pandemic that focused on librarian perceptions of how services and relationships with users morphed during this

APA, Harvard, Vancouver, ISO, and other styles

38

Duan, Xiaojie. "Know Your International User behind the Screen: A Conversation among Chinese Students and Librarians Regarding Virtual Reference Services (VRS)." International Journal of Librarianship 4, no. 2 (2019): 34. http://dx.doi.org/10.23974/ijol.2019.vol4.2.134.

Full text

Abstract:

Librarians need feedback from users to improve library services. On the other hand, users need assistance from librarians in order to gain a better understanding of library services. This paper focuses on how Chinese students use U.S. academic libraries’ virtual reference services (VRS), and how academic librarians use VRS. By collecting data from Chinese students and librarians, this paper hopes to create a better understanding of these two factors in order to improve VRS.

APA, Harvard, Vancouver, ISO, and other styles

39

Wakimoto, Diana K. "Academic Library Websites Show Heavy Use of Web 2.0 Applications." Evidence Based Library and Information Practice 9, no. 4 (2014): 67. http://dx.doi.org/10.18438/b8x61k.

Full text

Abstract:

A Review of: Boateng, F., & Liu, Y. Q. (2014). Web 2.0 applications’ usage and trends in top US academic libraries. Library Hi Tech, 32(1), 120-138. doi:10.1108/LHT-07-2013-0093  Abstract  Objective – To explore Web 2.0 application use in academic libraries through determining: Web 2.0 applications used, the purpose of using these applications, and how the use of Web 2.0 is changing.  Design – Exploratory survey of academic library websites using content analysis of websites, blogs, and social networking service platforms.  Setting – We

APA, Harvard, Vancouver, ISO, and other styles

40

Johnson, Kristin, and Kathleen Carlisle Fountain. "Laying a Foundation for Comparing Departmental Structures between Reference and Instructional Services: Analysis of a Nationwide Survey." College & Research Libraries 63, no. 3 (2002): 275–87. http://dx.doi.org/10.5860/crl.63.3.275.

Full text

Abstract:

Public services librarians in academe juggle multiple duties, with reference and instruction being the two most common and visible. A survey of midsized academic libraries measured the departmental relationship between librarians who provide reference services and librarians who provide instruction services. Results indicate that services are generally organized in one department and instruction coordinators are prevalent. Regardless of departmental structure, reference and instruction librarians have similar jobs; they nearly all teach classes and work at the reference desk. Summarization of

APA, Harvard, Vancouver, ISO, and other styles

41

Wang, Hanrong, Guiling Niu, and William J. Hubbard. "Current status of reference services in academic libraries in mainland China: a web analysis." International Information & Library Review 36, no. 2 (2004): 105–10. http://dx.doi.org/10.1080/10572317.2004.10762628.

Full text

APA, Harvard, Vancouver, ISO, and other styles

42

Hamer, Sally. "Colour blind: Investigating the racial bias of virtual reference services in English academic libraries." Journal of Academic Librarianship 47, no. 5 (2021): 102416. http://dx.doi.org/10.1016/j.acalib.2021.102416.

Full text

APA, Harvard, Vancouver, ISO, and other styles

43

Jana, Anupta, and Rosalien Rout. "Preparedness of the Libraries to Address the Recent Pandemic A Case Study on 100 Top Academic Institutes of India." DESIDOC Journal of Library & Information Technology 41, no. 03 (2021): 175–83. http://dx.doi.org/10.14429/djlit.41.03.16466.

Full text

Abstract:

In an academic set up the ‘library’ plays a pivotal role. It stores, analyses, interpret and disseminate information among the users to fulfil their information needs. It has been observed that recent technological advancement has revolutionised library services to a great extent. Now libraries are providing both physical as well as web-enabled library services to their users. In this context, library websites act as a major gateway in providing web-enabled library services. The sudden outbreak of the COVID-19 pandemic has disrupted the physical mode of library services. However, to support th

APA, Harvard, Vancouver, ISO, and other styles

44

Wałek, Anna. "Przyszłość bibliotek i biblioteki przyszłości, czyli trendy kształtujące innowacyjne usługi biblioteczno-informacyjne w bibliotekach akademickich." Studia o Książce i Informacji (dawniej: Bibliotekoznawstwo) 36 (July 5, 2018): 225–38. http://dx.doi.org/10.19195/2300-7729.36.12.

Full text

Abstract:

The future of libraries and the libraries of the future — new trends shaping innovative library and information services in academic librariesThe development of libraries and their services depends on technological development, the users’ needs and socioeconomic conditions. Innovative libraries as the pioneers in implementing cutting-edge solutions lead the way in showing the direction of changes. The innovations implemented by libraries are aresponse to global trends, changing needs and users’ expectations. The article presents an overview of factors and phenomena which inspire libraries to u

APA, Harvard, Vancouver, ISO, and other styles

45

Maloney, Krisellen, and Jan H. Kemp. "Changes in Reference Question Complexity Following the Implementation of a Proactive Chat System: Implications for Practice." College & Research Libraries 76, no. 7 (2015): 959–74. http://dx.doi.org/10.5860/crl.76.7.959.

Full text

Abstract:

There has been longstanding debate about whether the level of complexity of questions received at reference desks and via online chat services requires a librarian’s expertise. Continued decreases in the number and complexity of reference questions have all but ended the debate; many academic libraries no longer staff service points with professional librarians. However, convenient, proactive online chat services could reverse the trends. This paper provides results of a study of reference question complexity following implementation of a proactive chat service. The study reveals changes in th

APA, Harvard, Vancouver, ISO, and other styles

46

Ye, Lan, Wei Yang, and Weiming Lin. "DRAA e-resources usage statistics services in China: research and practice." Electronic Library 36, no. 6 (2018): 1043–61. http://dx.doi.org/10.1108/el-01-2018-0002.

Full text

Abstract:

PurposeThis paper aims to share some experiences and practical activities related to the use and management of usage data in the Digital Resource Acquisition Alliance of Chinese Academic Libraries (DRAA) as a reference for library consortia engaged in providing usage statistics services of e-resources to member libraries.Design/methodology/approachA literature review and online survey are used to analyze the research and practice of e-resources usage statistics conducted internationally. The case of DRAA is introduced to present how DRAA develops usage statistics services and promotes the impl

APA, Harvard, Vancouver, ISO, and other styles

47

Chaputula, Aubrey Harvey, Hamis Abdullah, and Brave Mwale. "Proliferation of social media in academic libraries: use of WhatsApp as a platform for providing library services." Library Management 41, no. 8/9 (2020): 717–29. http://dx.doi.org/10.1108/lm-04-2020-0075.

Full text

Abstract:

PurposeThis study investigated the use of WhatsApp as the platform for providing services at Mzuzu University Library in Malawi.Design/methodology/approachThe researchers conducted in-depth semi-structured interviews with five librarians that were either working or had worked at the reference desk for a period of not less than six months. Furthermore, the researchers did a content analysis of WhatsApp posts from the two tablet computers deployed at the reference desk. Qualitative data were analysed thematically, while the quantitative data were analysed using scientific calculators.FindingsFin

APA, Harvard, Vancouver, ISO, and other styles

48

Badia, Giovanna. "Email Reference Transactions Reveal Unique Patterns about End-User Information Seeking Behaviour and Librarians’ Responses in Academic and Public Libraries Outside the U.S. and Canada." Evidence Based Library and Information Practice 7, no. 1 (2012): 110. http://dx.doi.org/10.18438/b8tk6b.

Full text

Abstract:

Abstract  Objective – To investigate and compare the nature of e-mail reference services in academic and public libraries outside the United States.  Design – Longitudinal comparative study.  Setting – A total of 23 academic and public libraries in ten countries: Australia, Belgium, France, Germany, Mexico, the Netherlands, Slovenia, South Africa, Sweden, and the United Kingdom.   Subjects – The authors collected reference questions that were e-mailed to the 23 libraries for the weeks of April 3, 2006 and April 7, 2008. Questions were sent from t

APA, Harvard, Vancouver, ISO, and other styles

49

Irawati, Indira. "Praktik signifikasi atas transformasi pelayanan referensi di Perpustakaan Universitas Indonesia." Jurnal Kajian Informasi & Perpustakaan 8, no. 2 (2020): 207. http://dx.doi.org/10.24198/jkip.v8i2.26723.

Full text

Abstract:

The transformation of reference services in academic libraries in the era of information technology has a significant impact on librarians. Librarians need to address transformation properly to design the right services. The University of Indonesia (UI) library has undergone this transformation since a decade ago and continues to adapt to existing developments. Various service concepts were developed to suit users' demands, including by providing online-based services and utilizing social media to communicate with users. This study aimed to explore how reference librarians interpreted this tra

APA, Harvard, Vancouver, ISO, and other styles

50

Xie, Jingzhen, and Lili Sun. "Exploring Chinese Students' Perspective on Reference Services at Chinese Academic Libraries: A Case Study Approach." Journal of Academic Librarianship 41, no. 3 (2015): 228–35. http://dx.doi.org/10.1016/j.acalib.2015.04.002.

Full text

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!