Dissertations / Theses on the topic 'Acquiescence (Psychology) Teams in the workplace'

Thesis (Ph. D.)--Virginia Commonwealth University, 2003.
Prepared for: Dept. of Management. Includes bibliographical references (leaves 141-152). Also available to VCU users online via the Internet.

Throughout much of the past century, manufacturing efficiencies were gained by constructing systems from independently designed and optimized tasks. Recent theories and practice have extolled the virtues of team-based practices that rely on human flexibility and empowerment to improve integrated system performance. The formation of teams requires consideration of innate tendencies and interpersonal skills as well as technical skills. In this project we develop and test mathematical models for formation of effective human teams. Team membership is selected to ensure sufficient breadth and depth of technical skills. In addition, measures of worker conative tendencies are used along with empirical results on desirable team mix to form maximally effective teams.

This study examines the factors that are important for team success by exploring the best possible criteria for selecting members for teamwork. Two models of team composition were proposed, productivty and synergy. The findings are discussed for their implications for team satisfaction and productivity.

Collective efficacy, group helping behaviors, and group cohesion are group outcomes that have demonstrated pervasive effects on group performance. These group outcomes are important because of the strong relationships that have been established among these variables. Transformational leadership has shown to greatly foster these outcomes. The purpose of this thesis was to investigate the relationship between transformational leadership styles and organizational group outcomes in the workplace.

The study looked at how emotional intelligence helps leaders meet the needs of their team. In order to be successful, teams need to exist in an environment that is burn-out preventative and fosters creativity. It was hypothesized that leaders would help meet these needs by creating an unthreatening work environment. Data was gathered from 391 individuals working in existing self-managed work teams in private and public sectors. The hypothesized model was tested using a multilevel analysis approach of structural equation modeling. Results indicated that a leader's emotional intelligence predicts a non-threatening work environment for both between and within teams, thus allowing for self-managing work teams to be more creative and burn-out preventative.

A novel approach was used to investigate differences between groups using computer-mediated and face-to-face communication. In a laboratory setting, three-person groups completed three survival themed tasks. The tasks were related in that the output of a preliminary task became the input of the sequent task.

The purpose of this research was to identify and describe the action's leaders practice that stimulate individual and group learning. An MLQ- Multifactor Leadership Questionnaire and a series of interviews with members of three work teams were utilized to gather research data. This is one of the first studies completed to research this important aspect of leadership. In all three cases, the teams shared experiences where learning was transformed into useable knowledge to accomplish objectives or solve problems. The three teams learned and generated new knowledge based on viewing, challenging, sharing, orchestrating, and modeling.The findings suggest transformational leadership behaviors and actions can and often do influence individual and group learning. Specific findings included that in all three case studies, 1) team leaders engaged in transformational leadership practices 2) transformational leaders created a climate for learning by encouragement, establishing cooperation, and the identification and use of team talent. In addition, 3) the leader modeled appropriate behaviors, 4) challenged the team to question basic assumptions shared by others, 5) and acquired, shares and assimilated information for the purpose of aiding in team learning. Furthermore, in at least two cases, the leader 6) provided the team with opportunities to learn about the "big picture" and how their actions and decisions impact larger systems, and 7) provided team members with opportunities to become their own leader.Results of the research suggest organizations should consider ways to teach leaders about their role in organizational learning, systems thinking, and how their personal actions influence follower performance. Leaders should also construct climates that allow learning to take place. Lastly, with the support from leaders, knowledge and information systems are important organizational elements, which lead to learning.
Department of Educational Leadership

Thesis (Ph. D.)--University of Akron, Dept. of Psychology-Industrial/Organizational Psychology, 2009.
"May, 2009." Title from electronic dissertation title page (viewed 12/2/2009). Advisor, Rosalie J. Hall; Co-Advisor, Harvey L. Sterns; Committee members, Rose A. Beeson, Dennis Doverspike, Aaron M. Schmidt; Department Chair, Paul E. Levy; Dean of the College, Chand Midha; Dean of the Graduate School, George R. Newkome. Includes bibliographical references.

This study examined the effects of Participative Safety (PS) and Support for Innovation (SI) on team creativity. It has been proposed that PS helps develop teamwork processes where members feel comfortable expressing and exchanging their ideas freely and SI makes a team perceive that creativity is valued. The study hypothesized that groups trained on PS score higher on creativity, feel less anxiety, have more cohesiveness, and have higher satisfaction than groups without PS training. The study also hypothesized that groups in the SI condition score higher on originality than groups in the non-SI condition. These climate conditions were created by providing a 15-minute PS training and a chance for participants to win monetary rewards. Student participants (N=123) were formed into 41 groups to write a proposal to a given problem. The proposals were analyzed by 5 graduate students. Correlational analyses revealed significant relationships between participative safety, cohesiveness, and satisfaction. However, results indicated the manipulations were ineffective and did not support all the hypotheses.

This study investigated the individual power of teachers as subordinates in elementary schools. It focused on the informal social structure in "good" elementary schools and the roles played by principals, teachers who held formal governance positions, itinerant teachers, and participants in the district's career ladder pilot program. Roles sampled were (1) providers of moral support, (2) sources of teaching expertise, (3) dispensers of procedural information, and (4) those able to "get things done" in the school. Peer and principal dependency data were also collected. Teachers and principals in five elementary schools in a single school district were sampled twice in a two year period. Findings were: (1) Although "good" principals received high total scores for providing resources to the faculty, there were instances when individual teachers scored as high or higher than the principal. (2) Faculty and principals depended on providers of moral support more than they depended on any of the traditionally power-producing roles. (3) Teachers depended on peers mostly for moral support, less for teaching expertise and "getting things done," and least for information. Teachers depended on the principal for moral support and information, less for "getting things done," and least for teaching expertise. (4) Full-time classroom teachers and specialists were most active in the social structure. Part-time teachers, itinerant teachers, and special services personnel, such as psychologists, speech/language pathologists, etc., were not key participants. Some full-time teachers, such as fine arts, physical education, and self-contained special education teachers were less active. (5) Teachers holding formal governance positions in the school established or gained influence while holding the formal positions, and they apparently did not lose influence the year after leaving the positions. Formal positions were held by full-time classroom teachers and only occasionally by a specialist. (6) Career ladder candidates or participants established or gained influence in the school's social structure during the career ladder process. Itinerant teachers and individuals who teach specialized curricula were more active in the career ladder program than they were in the school governance network.

This research explores the meaning and relationship of the constructs of effectiveness, performance, and motivation among teams in a high performance manufacturing setting. Effectiveness is defined as actual outcomes; performance is characterized as those types of behaviors required of teams to achieve those outcomes. Motivation at the team level of analysis is conceived as collective efficacy -- the members' confidence in their team's ability to perform. Two types of antecedents to collective efficacy are explored -- prior success and compositional characteristics of the teams.
Ph. D.

There is evidence that cooperation in the workplace can have positive outcomes for organizations. To take advantage of these outcomes, it would be useful to gain information about the causes of cooperation. This study attempts to isolate some factors, leader motivation and style in particular, that may predict cooperation within work groups.

Thesis (MComm)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: Organisations cannot exist without humans. The behaviour of the working man is not a random event and specific factors influence employees to excel. Not only is the behaviour of individual employees influenced by these factors, but the behaviour of a collective work unit as well. This study focuses on the impact of specific leadership competencies on the performance of the collective work unit within an organisation. A leader exerts pressure on a unit to perform. What leadership competencies lead to successful work unit performance? To answer this question in a valid and credible manner, the study focuses on the development of a structural model to indicate the relationship between leadership competencies and work unit performance. The leadership-for-performance framework designed by Spangenberg and Theron (2004) aspires to explicate the structural relationship existing between leader competencies and the dimensions of organisational unit performance. The Performance Index (PI) and the Leadership Behavioural Inventory (LBI) comprise the leadership-for-performance range of measures. The PI was developed as a comprehensive criterion measure of unit performance for which the unit leader could be held responsible. The basic PI structural model has been developed to explain the manner in which the various latent leadership dimensions measured by the LBI affect the eight unit performance latent variables that are assessed by the PI. As part of ongoing research of the leadership-for-performance range of measures designed by Spangenberg and Theron (2004), this study takes the initial steps towards establishing a comprehensive leadership-work unit performance structural model. The literature review aids in developing a logical argument that culminates in a complex hypothesis about the way work unit performance is influenced by leadership dimensions. The research methodology is then discussed. The results indicate that the proposed structural model fits the data quite well. Although the majority of the structural relationships between the unit performance dimensions received support, almost no support was found for the postulated structural relationships between the second-order leadership competencies and the unit performance dimensions. Additionally, suggestions for future research are made by indicating how the model can be elaborated and improved.
AFRIKAANSE OPSOMMING: Organisasies kan nie sonder mense bestaan nie. Die gedrag van werknemers in 'n organisasie is nie 'n toevallige gebeurtenis nie. Spesifieke faktore beïnvloed werknemers om te presteer. Nie net die gedrag van individuele werknemers word beïnvloed deur hierdie faktore nie, maar ook die gedrag van 'n kollektiewe werkseenheid. Hierdie studie fokus op die invloed wat spesifieke leierbevoegdhede het op die prestasie van die kollektiewe werkseenheid binne 'n organisasie. 'n Leier oefen druk uit op sy werkseenheid om te presteer. Watter leiersbevoegdhede lei tot suksesvolle werkseenheidprestasie? Om hierdie vraag geldig en geloofwaardig te beantwoord, is die studie gerig op die ontwikkeling van „n strukturele model wat die verwantskap tussen leierskapgedrag en werkseenheidprestasie verduidelik. Die leierskap-vir-prestasie raamwerk ontwerp deur Spangenberg en Theron (2004), streef daarna om die strukturele verwantskap wat tussen leierbevoegdhede en die dimensies van organisatoriese eenheid prestasie bestaan, te verklaar. Die leierskap-vir-prestasie-reeks bestaan uit die The Performance Index (PI) en die Leadership Behavioural Inventory (LBI). Die PI is ontwikkel as 'n omvattende maatstaf van eenheid-prestasie waarvoor die leier van die eenheid verantwoordelik gehou kon word. Die basiese PI strukturele model is ontwikkel om die wyse waarop die verskillende latente leierskapdimensies, gemeet deur die LBI, invloed uitoefen op die agt eenheid-prestasie latente veranderlikes, wat deur die PI geassesseer word, te verduidelik. As deel van deurlopende navorsing van die leierskap-vir-prestasie reeks, soos ontwerp deur Spangenberg en Theron (2004), neem hierdie studie die eerste stap in die ontwikkeling van 'n omvattende leierskap-werkeenheidsprestasie strukturele model. Deur middel van 'n literatuurstudie word 'n logiese argument ontwikkel wat kulmineer in 'n komplekse hipotese oor die wyse waarop werkseenheidprestasie deur die leierskapdimensies beïnvloed word. Die navorsingsmetodologie word bespreek. Die resultate dui daarop dat die voorgestelde strukturele model die data redelik goed pas. Ofskoon die meerderheid van die strukturele verwantskappe tussen die dimensies van eenheidsprestasie steun ontvang word bykans geen steun gevind vir die gepostuleerde strukturele verwantskappe tussen die tweede-orde leierbevoegdhede en die dimensies van eenheidsprestasie nie. Aanbevelings vir verdere navorsing word bespreek, asook die beperkinge van hierdie studie.

This study examined the effects of collective interdependence efficacy on the difficulty of self-chosen group goals and performance levels. Teamwork interdependence KSAs were manipulated by false feedback in an experimental setting.

Thesis (MComm)--Stellenbosch University, 2012.
ENGLISH ABSTRACT: New and innovative work structures are being employed in organisations today, especially in the way in which work is approached (Rico & Cohen, 2005). This experimentation has arisen because organisations are seeking better ways of achieving productivity targets and addressing customer demand (Arnold, Barling & Kelloway, 2001). These new work structures are team-based structures, which are widely purported to be the ideal, since teams can respond rapidly because of their multiplicity of skills (Kogler Hill, 2010). Furthermore, high performing teams with this multiplicity of skills should display certain characteristics or behaviours required to achieve results. This study suggests four team characteristics that are necessary for team success, namely shared vision, cohesion, role clarity and mutual trust. This study furthermore explores the role of the team leader in nurturing the above-mentioned characteristics at a team level, since current thinking on leadership suggests that a leader should be able to inspire, motivate and be a role model for his/her team members (Bass & Avolio, 1994), all of which are behaviours characteristic of a transformational leader; thus transformational leadership is the focal point in this study. To determine the effect of transformational leadership on team characteristics, a convenience sample (N = 73) consisting of various nursing wards within a large public sector hospital was used in this study. The measurement model used in the present study fitted the data satisfactorily, RMSEA = .077 (p > .05, 95% CI [.024, .12]). The hypothesised structural model — where transformational leadership affects all four team characteristics directly, without latent interrelationships between team characteristics — was then fitted to the data, showing poor fit, χ2 (df 50, N = 73) = 213.49, p < .05. Despite the poor initial structural model fit, the subsequent results indicated that the hypothesised relationships between transformational leadership and team characteristics (hypothesis 2 through to hypothesis 5) were all significant (p < .05). The modification indices were then investigated for indications of possible model improvement and it was indicated that three additional  paths (i.e. a link between shared vision and cohesion; a link between trust and shared vision; and a link between shared vision and role clarity) were to be considered for addition. The modification indices, in addition, also illustrated that two  paths (i.e. the link between transformational leadership and cohesion and the link between transformational leadership and shared vision) were to be considered for deletion. The structural model was respecified based on modification indices and expected Δ χ2 statistics, and fitted to the data, leading to acceptable fit, RMSEA = .079 (p > .05, 95% CI [.048, .670]). This indicated an improvement over the unmodified model. However, further research based on a larger sample would be needed to verify these suggested path additions and deletions. Overall, the results of the study support the key role that transformational leadership plays on desirable team characteristics. The limitations and implications of the findings of this study are discussed and recommendations for future research are also highlighted.
AFRIKAANSE OPSOMMING: Nuwe en innoverende werkstrukture word toenemend gebruik in kontemporêre organisasies, veral met betrekking tot die manier waarop werk benader word (Rico & Cohen, 2005). Organisasies ondersoek voortdurend wyses om die bereiking van produktiwiteitsteikens en bevrediging van kliënte te maksimeer (Arnold, Barling & Kelloway, 2001). Moderne werkstrukture is toenemend spangebaseerd, aangesien spanne vinnig kan reageer op verandering weens die veelvuldigheid van spanvaardighede (Kogler Hill, 2010). Verder kan verwag word dat hoëverrigtingspanne met ‘n wye verskeidenheid van vaardighede ook oor sekere kerneienskappe sal beskik. Die huidige studie veronderstel vier spaneienskappe wat kritiek is vir spansukses, nl. gedeelde visie, kohesie, rolduidelikheid en onderlinge vertroue. Die studie verken verder die rol van die spanleier om hierdie spaneienskappe te kweek, aangesien onlangse leierskapteorie veronderstel dat ‘n suksesvolle leier vaardig behoort te wees om sy/haar span te inspireer, motiveer en ook ‘n rolmodel moet wees vir die span. Die laasgenoemde is eienskappe kenmerkend van transformasionele leiers (Bass & Avolio, 1994); aldus die fokus van die bestaande studie op transformasionele leierskap. Ten einde die effek van transformasionele leierskap op spaneienskappe te ondersoek, is ‘n nie-ewekansige steekproef (N = 73) van verplegingseenhede binne ‘n groot publieke sektor hospitaal gebruik in die huidige studie. Die metingsmodel vir die studie het bevredigende passing getoon, RMSEA = .077 (p > .05, 95% VI [.024, .12]). Die veronderstelde strukturele model — waar transformasionele leierskap direkte invloede uitoefen op al vier spaneienskappe, in die afwesigheid van onderlinge latente interkorrelasies tussen spaneienskappe — was gevolglik gepas op die navorsingsdata, met swak passing, χ2 (df 50, N = 73) = 213.49, p < .05. Ten spyte van die swak strukturele modelpassing het daaropvolgende resultate getoon dat die alternatiewe hipoteses rakende verwantskappe tussen transformasionele leierskap en spaneienskappe (hipoteses 2 tot 5) almal ondersteun was (p < .05). As volgende stap, is die aanpassingsindekse (MI) verder verken vir moontlike aanduidings van modelverbetering; drie addisionele  roetes (nl., tussen gedeelde visie en kohesie; tussen vertroue en gedeelde visie; en tussen gedeelde visie en rolduidelikheid) is oorweeg vir verdere byvoeging. Die aanpassingsindekse het verder getoon dat twee  roetes (nl., tussen transformasionele leierskap en kohesie, asook tussen transformasionele leierskap en gedeelde visie) oorweeg behoort te word ter verbetering van die strukturele model. Die strukturele model is herspesifiseer, gebaseer op die aanpassingsindekse en verwagte Δ χ2 statistiek, en gevolglik gepas op die data. Die resultate het gedui op bevredigende passing, RMSEA = .079 (p > .05, 95% VI [.048, .670]) — ‘n duidelike verbetering op die aanvanklike strukturele model. Verdere navorsing is egter nodig om hierdie voorgestelde aanpassings aan die strukturele model te verifieer in ‘n groter steekproef. In die geheel gesien, dui die studie se resultate op die sleutelrol wat transformasionele leierskap speel in die ontwikkeling en handhawing van gewenste spaneienskappe. Beperkinge en implikasies van die bevindinge word bespreek, en aanbevelings word gemaak vir verdere navorsing.

Thesis (MComm)--Stellenbosch University, 2014.
ENGLISH ABSTRACT: This study investigated the growing phenomenon of teams in the workplace, and how team effectiveness can be established. It was therefore important to establish what contributes to team effectiveness. The aim of this study was to investigate existing relationships between constructs that play a significant role in enhancing team effectiveness. These constructs include transformational leadership, organisational trust, and psychological empowerment. This study was therefore undertaken to obtain more clarity about these aspects. Based on existing literature, a theoretical model depicting how the different constructs are related to one another was developed and various hypotheses were formulated. Data for the purpose of the quantitative study were collected by means of an electronic web-based questionnaire. A total of 224 completed questionnaires were returned. The final questionnaire comprised of four scales, namely the Multifactor Leadership Questionnaire (MLQ), the Workplace Trust Survey (WTS), the Psychological Empowerment Scale (PES), and the Team Effectiveness Scale (TES). The postulated relationships and the conceptual model were empirically tested using various statistical methods. Reliability analysis was done on all the measurement scales and satisfactory reliability was found. The content and structure of the measured constructs were investigated by means of confirmatory and exploratory factor analyses. The results indicated that reasonable good fit was achieved for all the refined measurement models. Subsequently, Structural Equation Modelling (SEM) was used to determine the extent to which the conceptual model fitted the data obtained from the sample and to test the hypothesised relationships between the constructs. The results indicated positive relationships between transformational leadership and organisational trust; organisational trust and team effectiveness; transformational leadership and psychological empowerment; psychological empowerment and organisational trust; and psychological empowerment and team effectiveness. However, no support was found for a direct relationship between transformational leadership and team effectiveness. The present study contributes to existing literature on team effectiveness by providing insights into the relationship between transformational leadership, organisational trust, psychological empowerment and team effectiveness. Furthermore, this study identified practical implications to be considered in management practices in order to enhance team effectiveness. The limitations and recommendations present additional insights and possibilities that could be explored through future research studies.
AFRIKAANSE OPSOMMING: Die huidige studie is op die toenemende belangrikheid van spanne in organisasies gebaseer, en op hoe te werk gegaan moet word om spaneffektiwiteit te verseker. Dit was dus belangrik om vas te stel watter eienskappe tot spaneffektiwiteit bydra. Die studie het ten doel gehad om die verwantskappe tussen konstrukte wat ‘n beduidende rol in spaneffektiwiteit binne die organsiasie speel, te ondersoek. Hierdie konstrukte omvat transformasionele leierskap, vertroue, asook sielkundige bemagtiging. Die studie is dus uitgevoer om meer duidelikheid oor hierdie aspekte te verkry. ‘n Teoretiese model wat voorstel hoe die verskillende konstrukte aan mekaar verwant is, is op grond van die navorsing oor die bestaande literatuur ontwikkel. Verskeie hipoteses is hiervolgens geformuleer. Data vir die doel van die kwantitatiewe studie is deur middel van ‘n elektroniese web-gebaseerde vraelys ingesamel. ‘n Totaal van 224 voltooide vraelyste is terug ontvang. Die finale vraelys is uit vier subvraelyste saamgestel, naamlik die Multifactor Leadership Questionnaire (MLQ), die Workplace Trust Survey (WTS), die Psychological Empowerment Scale (PES), en die Team Effectiveness Scale (TES). Die gepostuleerde verwantskappe en die konseptuele model is empiries met behulp van verskeie statistiese metodes getoets. Betroubaarheidsanalise is op die betrokke meetinstrumente uitgevoer en voldoende betroubaarheid is gevind. Die inhoud en die struktuur van die konstrukte wat deur die instrumente gemeet is, is verder deur middel van verkennende en bevestigende faktorontledings ondersoek. Die resultate het redelike goeie passings vir al die hersiene metingsmodelle getoon. Daarna is struktuurvergelykings-modellering (SVM), gebruik om te bepaal tot watter mate die konseptuele model die data pas, en om die verwantskappe tussen die verskillende konstrukte te toets. Die resultate het positiewe verwantskappe tussen transformasionele leierskap en vertroue; vertroue en spaneffektiwiteit; transformasionele leierskap en sielkundige bemagtiging; sielkundige bemagtiging en vertroue; asook tussen sielkundige bemagtiging en spaneffektiwiteit aangedui. Geen steun is egter vir die direkte verband tussen tranformasionele leierskap en spaneffektiwitiet gevind nie. Hierdie studie dra by tot die bestaande literatuur betreffende spaneffektiwiteit deurdat dit insig bied in die aard van die verwantskappe tussen die konstrukte. Die studie identifiseer ook praktiese implikasies wat in bestuurspraktyke in aanmerking geneem behoort te word om spaneffektiwiteit te versterk. Die beperkings en aanbevelings van die studie dui op verdere insig en moontlikhede wat in toekomstige navorsing ondersoek kan word.

This dissertation develops the Focus Theory of Group Productivity, describes the use of the theory to guide development of several electronic group support tools, and reports the results of experiments testing whether the tools yield the predicted productivity gains. Focus theory posits that to be productive group members must divide their attention between three cognitive processes: communication, Deliberation, and information access. Communication, Deliberation, and information access are, in turn, constrained by limited attention and fading memory. Finally group members are only willing to engage their attention resources to the extent that the group goal is congruent with their individual goals. Electronic tools can reduce the attention demand of each of the three cognitive processes, and focus participant attention on appropriate problem-solving behaviors. Electronic tools can foster goal congruence under some circumstances. This dissertation describes how Focus Theory guided the development of the several electronic tools to support the needs of real groups experiencing real productivity problems. It reports the results of several laboratory experiments to test the goal-congruence hypothesis of Focus Theory. The first experiment frames social loafing and social comparison as goal congruence issues, showing that subjects using a real-time graph to compare their own performance to that of an average group generated more unique ideas than a group with no basis for comparison. Facilitation techniques boosted the salience of the comparison, further increasing performance. The second study frames affective reward as a goal congruence issue and develops and validates a measure for the construct. The third study frames user interface design in terms of goal congruence and demonstrates the strengths (pointing, selecting, moving, fine motor control) and weaknesses (handwriting recognition) of pen-based interfaces in those terms. The fourth study frames the classroom as a group-productivity setting and demonstrates that group support systems can be used to improve classroom interactions.

Thesis (MA)--University of Stellenbosch, 2002.
ENGLISH ABSTRACT: Innovation and creativity are established research areas but both are relatively new research areas within the field of organisational psychology. Early research on innovation and creativity were primarily the focus area of academics in related social sciences disciplines. Research on innovation and creativity was integrated with the orientations and perspectives of organisational psychologists over a period of time. In other words the development and identification of innovation as a success factor of the work environment is something that took place over decades. Changes in the competitive environment over the last few decades contributed to the increasing interest in the concept of innovation. Today managers recognise innovation as a necessity that needs to be managed and developed. Three levels of analyses (the individual, group and organisation) can be identified in the innovation literature. Until recently researchers focused primarily on the individual and the organisation as units of analysis. As a results of this, research that focuses on the individual and the organisation are quite comprehensive compared to studies that focus on the group as a unit of analysis. The utilisation of teams have increased in organisations, but our knowledge of the factors and dimensions that determine group innovation are still restricted. The complex nature of group innovation could perhaps be a contributing factor in terms of the amount of research studies that have been done on group innovation. It is especially in this regard that this study sets out to thoroughly investigate existing group innovation literature and to combine this with an investigation into the possible contributions of related social psychological research (for example group decision making, intragroup conflict and creative problem solving) to the innovation literature. Each one of the three units of analysis (individual, group and organisation) has a unique impact on group innovation, but not one of them explains exclusively the innovativeness of a team. An interdependent relationship exists between these factors. This stresses the complexity of the concept and as a result of this, researchers are encouraged to investigate the possible contributions of related social psychological themes to the innovation research and literature. In this regard this study focused extensively on a input, process and output model of group innovation by West and Anderson (1996) to determine to what extend some of the aspects of the model explained the innovativeness of a group. This is a comprehensive model and for the purposes of this study only certain aspects of the model were included in the research process. The size of the team and team tenure were the two input elements that were included in the study. The process elements of the model includes clarity and commitment to team objectives, participation, task orientation and support for innovation. In terms of the output aspects of the model the focus was on the following: how radical, effective, new and extensive the innovation is, as well as the number of innovations per team. The results of the study indicate that there are a relationship between the variables of West and Anderson's input, process and output model (1996) and the innovativeness of the team. The results of this study indicate that the model by West and Anderson is a valuable contribution to the research literature on group innovation behaviour. Although group innovation has not been researched extensively, it seems that group innovation is starting to make an impact on the organisational psychology domain and that it will be a central aspect of the research agenda of organisational psychologists in future. If we are able to establish a sound theoretical basis organisations will be able to understand and predict group innovation behaviour. It can be concluded that this study made a contribution to the research literature on group innovation behaviour in terms of an awareness of the impact and necessity of innovation in today's work environment, and also in extending the existing knowledge base of group innovation behaviour
AFRIKAANSE OPSOMMING: Alhoewel innovasie al VIr 'n geruime tyd as navorsingsdomein gevestig IS, het organisasiesielkundiges eers redelik onlangs aan innovasie en kreatiwiteit begin aandag skenk. Een van die redes waarom dit so lank geneem het voordat innovasie as 'n waardige wetenskaplike navorsingsonderwerp besef was, was die feit dat vroeëre navorsing oor hierdie onderwerp deur akademici in ander sosiaal wetenskaplike dissiplines uitgevoer was. Die integrering van sodanige navorsing met organisasiesielkundiges se perspektiewe en oriëntasies het skynbaar slegs met verloop van tyd plaasgevind. Die ontwikkeling van innovasie as 'n verskynsel van die werksomgewing het dus stelselmatig oor dekades heen plaasgevind. Die impak van omgewingsveranderinge op organisasies het ook oor die afgelope paar dekades beduidende belangstelling ten opsigte van innovasie ontsluit. Innovasie, as 'n komponent van organisatoriese-kompeterendheid en -effektiwiteit, is vandag 'n noodsaaklikheid wat toenemend deur hedendaagse bedryfsleiers ondersteun en bestuur word. Binne die werksomgewing kom innovasie op drie verskillende vlakke (die individu, die groep en die organisasie) voor. Tot dusver het innovasienavorsers egter in hoofsaak op die individu en organisasie as ontledingseenheid gefokus. Navorsing wat die individu of organisasie as ontledingseenheid gebruik, is volop in vergelyking met studies wat die groep as ontledingseenheid gebruik. Met ander woorde, alhoewel die gebruikmaking van spanne in organisasies toeneem, is ons kennis van die faktore en dimensies wat spaninnoverendheid bepaal, steeds beperk. Die beperkte teoretiese basis van bestaande groepinnovasienavorsing kan deels aan die omvangryke en komplekse aard van die verskynsel toegeskryf word. Dit is juis in hierdie opsig dat hierdie studie dit ten doel gestel het om bestaande groepinnovasieliteratuur deeglik te ondersoek en om vas te stel tot watter mate verwante sosiaal-sielkundige navorsing (onder andere groepbesluitneming, intragroepkonflik en kreatiewe probleemoplossing) 'n bydrae tot die innovasieliteratuur kan lewer. Elk van die drie ontledingsvlakke (individu, groep, organisasie) het 'n unieke effek op die innoverendheid van 'n span, maar nie een van hierdie kategorieë verklaar uitsluitlik die innoverendheid van 'n span nie. Die interafhanklike verhouding van hierdie faktore beklemtoon die kompleksiteit van die verskynsel en dit moedig toekomstige navorsers aan om die nuttige bydraes van verwante sosiaal-sielkundige temas te ondersoek. In hierdie verband is daar ook breedvoerig gebruik gemaak van 'n inset, proses en uitset model van groepinnoverendheid deur West en Anderson (1996), ten einde vas te stel tot watter mate sekere aspekte van die model die innoverendheid van 'n span voorspel. Vanweë die omvangrykheid van die model is slegs sekere veranderlikes in die navorsing ingesluit. In terme van die insette is daar op grootte en spandienstydperk gefokus. Die proses faset van die model verwys na die duidelikheid en verbondenheid tot doelwitte, deelname, taakoriëntasie en ondersteuning vir innovasie. Ten opsigte van die uitset faset van die model is daar op die volgende aspekte gefokus: die radikaalheid, omvangrykheid, nuutheid en effektiwiteit van die innovasie asook die getal innovasie items binne die groep. Die resultate van die studie dui daarop dat daar wel 'n verband tussen hierdie veranderlikes van West en Anderson (1996) se model en die innoverendheid van groepe bestaan. Hierdie model van groepinnoverendheid blyk vanuit die resultate van hierdie studie, en vorige studies, nuttig te wees vir die bestudering van groepinnovasiegedrag. Alhoewel daar tot dusver min lig gewerp is op die faktore wat groepinnoverendheid bepaal, wil dit voorkom asof groepinnovasienavorsing 'n sentrale faset van die organisasiesielkunde se navorsingsagenda in die toekoms sal wees. Die vestiging en uitbreiding van 'n teoretiese basis salorganisasies in staat stelom die innovasiegedrag van spanne beter te verstaan en te voorspel. Ten slotte kan dit vermeld word dat hierdie studie In bydrae gelewer het tot groepinnovasiegedrag, nie net in terme van 'n bewusmaking van die impak en noodsaaklikheid van innovasie in die hedendaagse werksomgewing nie, maar ook in terme van die uitbreiding van die bestaande kennisbasis oor groepinnovasiegedrag.

Collaborative helping via social networking conversation threads can pose serious challenges in emergency situations. Interfaces that support complex group interaction and sense-making can help. This research applies human-computer interaction (HCI), computer-supported cooperative work (CSCW), and collaboration engineering in developing an interactive design, the Mega-Collaboration Tool (MCT). The goal is to reduce the cognitive load of a group’s growing mental model, thus increasing the general public’s ability to organize spontaneous collaborative helping.

The specific aims of this research include understanding the dynamics of mental model negotiation and determining whether MCT can assist the group’s sense-making ability without increasing net cognitive load.

The proposed HCI theory is that interfaces supporting collaborative cognition motivate contribution and reduce information bias, thus increasing the information shared. These research questions are addressed: 1. Does MCT support better collaborative cognition? 2. Does increasing the size of the shared data repository increase the amount of information shared? 3. Does this happen because group members experience 1) a greater sense of strategic commitment to the knowledge structure, 2) increased intrinsic motivation to contribute, and 3) reduced resistance to sharing information?

These questions were affirmed to varying degrees, giving insight into the collaborative process. Greater content did not motive group members directly; instead, half of their motivation came from awareness of their contribution’s relevance. Greater content and organization improved this awareness, and also encouraged sharing through increased enthusiasm and reduced bias. Increased commitment was a result of this process, rather than a cause. Also, MCT increased collaborative cognition but was significantly hampered by Internet performance. This challenge indicates MCT’s system components should be redesigned to allow asynchronous interaction. These results should contribute to the development of MCT, other collaboration engineering applications, and HCI and information science theory.

The aim of this study was to determine whether personality types are predictors of team roles in order to make recommendations for the use of personality types, in conjunction with team roles, in selection and teambuilding. The study was conducted among 50 professionals and managers in Western Cape organisations. The data was collected by means of the Myers-Briggs Personality Type Indicator (MBTI) and the TearnBuilder Model of Team Roles. Supporting evidence, although not sufficient, indicates that the Extraversion (E) personality type is a positive predictor of the Driving Onward team role and a negative predictor of the Delivering Plans team role. The Introversion (I) personality type is not a predictor of any team role. The Sensing (S) personality type is a negative predictor of the Driving Onward team role and a positive predictor of the Delivering Plans team role. The Intuition (N) personality type is a positive predictor of the Driving Onward team role and a negative predictor of the Delivering Plans team role. The Thinking (T) personality type is a positive predictor of the Controlling Quality team role. The Feeling (F) personality type is not a predictor of any team role. The Judging (J) personality type is a positive predictor of the Planning Ahead team role, and the Perceiving (P) personality type is a negative predictor of the Planning Ahead team role. It can be assumed that the full range of personality types will be a predictor of the full range of team roles, should a larger sample size and geographical sample group be included in the study.
Industrial and Organisational Psychology
M.A. (Industrial Psychology)

Indiana University-Purdue University Indianapolis (IUPUI)
Scholars have repeatedly demonstrated the positive benefits of high-quality leader-member exchange (LMX) for employees and organizations alike. Although some research has examined outcomes of differentiation of LMX relationships within teams, there is scant research into the way in which the combination of LMX and LMX differentiation (LMX-D) interact at the leader-level in the workplace hierarchy and the trickle-down effects these leader relationships have on subordinates. Moreover, no research has examined the potential buffering effect that subordinate team LMX may have on leaders who are experiencing the desire to withdraw from the organization as a result of the combination of their leader-leader exchange (LLX) relationships and the LLX differentiation (LLX-D) they perceive on their own leader teams. Thus, the present study sought to combine LMX and multilevel leadership theories to examine the effects of these leader-level exchange relationships on turnover intentions (TOI) for both individuals in leader-member dyads. Results suggested stronger negative relationships between LLX and TOI for both leaders and members when LLX-D is lower. However, examining this relationship at the leader-level when accounting for subordinate team LMX mean suggests that high-quality LMX relationships with the team members supervised by the leader attenuates the negative relationship between LLX and leader TOI. Theoretical and practical contributions are discussed, including the importance of the relationship of LLX, LLX-D, and team LMX mean on employee attitudes at multiple organizational levels.

The goal of this study was to determine the influence of sense of coherence on the experiences of participants in a developmental corporate adventure training programme. The corporate adventure training programme was described from an experiential learning paradigm, while sense of coherence was described from a salutogenic paradigm. The study was undertaken with 37 members of the South African Police Service (SAPS) from different seniority and position in the SAPS. In order to determine the participants' sense of coherence and their experiences in the corporate adventure training programme, one quantitative measuring instrument and one qualitative measuring instrument were used. The quantitative instrument used to determine the participants' sense of coherence, was the orientation to life questionnaire (OLQ). Five participants with the highest scores and five participants with the lowest scores on the orientation to life questionnaire were identified. These 10 participants were subjected to an interview, determining their experiences during the corporate adventure training programme. The results of this study have shown that people with a higher score on the orientation to life questionnaire approached and experienced the programme differently to those with a lower score on the orientation to life questionnaire. Various hypotheses were formulated from the results of the study. These hypotheses were based on the participants' feedback, and included the fact that all participants experienced the corporate adventure training programme as an opportunity to relax away from work, therefore enhancing their psychological well-being. Relationships between the participants' experiences in the corporate adventure training programme and their scores achieved on the orientation to life questionnaire, was found. The environment influenced the experiences of the participants to a large extend, a finding that differed from findings suggested by previous research.
Indust & Org Psychology
MCOM (IND AND ORG PSY)