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Journal articles on the topic 'ACSI'

Author: Grafiati

Published: 4 June 2021

Last updated: 10 March 2023

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1

Kim, Chan-Wung, and Mark Wrolstad. "Using the ACSI as an Investment Guide." Journal of Finance Issues 6, no. 1 (2008): 215–24. http://dx.doi.org/10.58886/jfi.v6i1.2417.

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This research uses the level and changes in the American Consumer Satisfaction Index (ACSI) to inform investment decisions. Firms with increases in ACSI scores of >= 3 points are found to provide significantly better investment performance than firms with decreases of <= -3 points. Industries most positively affected by improvements in the ACSI score are found in the department and discount store industries. The industry most hurt by declining ACSI values is found to be the electric service industry. It is also found that firms with scores less than 75 out of 100 that achieved an increas

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2

Vinyard, Marc. "American Customers Satisfaction Index (ACSI)." Charleston Advisor 17, no. 1 (2015): 12–15. http://dx.doi.org/10.5260/chara.17.1.12.

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Peng, Chi-Lu, Kuan-Ling Lai, Maio-Ling Chen, and An-Pin Wei. "Investor sentiment, customer satisfaction and stock returns." European Journal of Marketing 49, no. 5/6 (2015): 827–50. http://dx.doi.org/10.1108/ejm-01-2014-0026.

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Purpose – This study aims to investigate whether and how different sentiments affect the stock market’s reaction to the American Customer Satisfaction Index (ACSI) information. Design/methodology/approach – The portfolio approach, with time-varying risk factor loadings and the asset-pricing models, is borrowed from the finance literature to investigate the ACSI-performance relationship. A direct sentiment index is used to examine how investors’ optimistic, neutral and pessimistic sentiments affect the aforementioned relation. Findings – This paper finds that customer satisfaction is a valuable

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Nilsen, Kirsti. "Thirty-Seven CAIS-ACSI Conferences, 1973–2009/ Trente-sept colloques CAIS-ACSI, 1973–2009." Canadian Journal of Information and Library Science 34, no. 2 (2010): 131–59. http://dx.doi.org/10.1353/ils.0.0000.

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5

Fornell, Claes, Michael D. Johnson, Eugene W. Anderson, Jaesung Cha, and Barbara Everitt Bryant. "The American Customer Satisfaction Index: Nature, Purpose, and Findings." Journal of Marketing 60, no. 4 (1996): 7–18. http://dx.doi.org/10.1177/002224299606000403.

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The American Customer Satisfaction Index (ACSI) is a new type of market-based performance measure for firms, industries, economic sectors, and national economies. The authors discuss the nature and purpose of ACSI and explain the theory underlying the ACSI model, the nation-wide survey methodology used to collect the data, and the econometric approach employed to estimate the indices. They also illustrate the use of ACSI in conducting benchmarking studies, both cross-sectionally and over time. The authors find customer satisfaction to be greater for goods than for services and, in turn, greate

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Smith, Ronald E., Robert W. Schutz, Frank L. Smoll, and J. T. Ptacek. "Development and Validation of a Multidimensional Measure of Sport-Specific Psychological Skills: The Athletic Coping Skills Inventory-28." Journal of Sport and Exercise Psychology 17, no. 4 (1995): 379–98. http://dx.doi.org/10.1123/jsep.17.4.379.

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Confirmatory factor analysis was used as the basis for a new form of the Athletic Coping Skills Inventory (ACSI). The ACSI-28 contains seven sport-specific subscales: Coping With Adversity, Peaking Under Pressure, Goal Setting/Mental Preparation, Concentration, Freedom From Worry, Confidence and Achievement Motivation, and Coachability. The scales can be summed to yield a Personal Coping Resources score, which is assumed to reflect a multifaceted psychological skills construct. Confirmatory factor analyses demonstrated the factorial validity of the ACSI-28, as the seven subscales conform well

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7

Ramasamy, Bala, and Matthew Yeung. "Customer Satisfaction and the Consumption Function." Economics Research International 2010 (August 8, 2010): 1–5. http://dx.doi.org/10.1155/2010/202014.

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This paper evaluates the extent to which the American Customer Satisfaction Index (ACSI) acts as a determining variable of the US consumption function. Results show that the ACSI is a significant self-predictor of personal consumption expenditure, as well as a potent policy variable even when income and wealth are controlled for.

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Watson-Singleton, Natalie N., Devon LoParo, Yara Mekawi, Joya N. Hampton-Anderson, and Nadine J. Kaslow. "Africultural Coping Systems Inventory: Psychometrics in a Clinical Sample of African American Women." Journal of Black Psychology 46, no. 6-7 (2020): 457–81. http://dx.doi.org/10.1177/0095798420957503.

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The Africultural Coping Systems Inventory (ACSI) assesses African Americans’ culturally relevant stress coping strategies. Although its factor structure, reliability, and validity of the scores have been examined across ethnic groups of African descent, psychometric properties have not been investigated in an African American clinical sample. Thus, it is unclear if the ACSI is useful for research with African Americans with distress. To assess the ACSI’s psychometrics, we used data from 193 low-income African American women who in the past year encountered interpersonal trauma and attempted su

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Gao, Baojun, Xiaojie Ding, Wenbo Chen, Xiangmei Jiang, and Jianzu Wu. "When online reviews meet ACSI: how ACSI moderates the effects of online reviews on hotel revenue." Journal of Travel & Tourism Marketing 37, no. 3 (2020): 396–408. http://dx.doi.org/10.1080/10548408.2020.1767261.

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Sousa, Eduardo Mesquita de, Evandro Luiz Lopes, Eliane Herrero, and Priscila Rezende Costa. "A inovação na explicação da lealdade: extensão do modelo ACSI." Revista Administração em Diálogo - RAD 23, no. 1 (2021): 10–25. http://dx.doi.org/10.23925/2178-0080.2021v23i1.47069.

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O modelo American Customer Satisfaction Index (ACSI) mede as dimensões qualidade percebida, expectativa do consumidor, valor percebido e recuperação de falhas na satisfação e lealdade dos consumidores. O objetivo, neste estudo, foi entender o papel da inovação percebida em serviço na explicação da lealdade. Utilizamos o modelo ACSI para mensurar a lealdade do consumidor de serviços em uma amostra de 232 clientes de academias de ginástica, com mensuração da inovação percebida pelos mesmos. As variáveis explicaram a satisfação e lealdade dos clientes, exceto a qualidade percebida, que não aprese

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East, Robert, Jenni Romaniuk, and Wendy Lomax. "The NPS and the ACSI: A Critique and An Alternative metric." International Journal of Market Research 53, no. 3 (2011): 327–46. http://dx.doi.org/10.2501/ijmr-53-3-327-346.

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The Net Promoter Score (NPS) and the American Customer Satisfaction Index (ACSI) are metrics used to predict sales, profit and share price change. We identify problems with the design of both the NPS and the ACSI. In particular, we find that the NPS does not measure negative word of mouth effectively, and we argue that the ACSI is similarly insensitive to dissatisfaction. This is because ex-customers and never-customers are not sampled in these metrics, and these are the people who express most of the negative sentiments about brands/companies. We propose a method of measuring the effect of wo

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Miranda, Renato, Danilo Reis Coimbra, Maurício Gattás Bara Filho, Márcio Vidigal Miranda Júnior, and Alexandro Andrade. "BRAZILIAN VERSION (ACSI-28BR) OF ATHLETIC COPING SKILLS INVENTORY-28." Revista Brasileira de Medicina do Esporte 24, no. 2 (2018): 130–34. http://dx.doi.org/10.1590/1517-869220182402160980.

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ABSTRACT Introduction: Coping is defined as a process based on motor, behavioral, and cognitive effort to deal with the psychophysical demands that exceed an individual’s capacity. One of the instruments used most often for evaluating coping skills is the Athletic Coping Skills Inventory-28 (ACSI-28). Objective: This study aimed to validate the Brazilian version of the Athletic Coping Skills Inventory-28 (ACSI-28). The ACSI-28 is a multidimensional inventory developed to evaluate the different methods used by athletes to cope with sports pressure. Methods: The sample comprised 667 Brazilian at

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Townsend, Tracy K., Ryan P. Coene, Kathryn A. Williams, et al. "Assessment of Coping Skills in Pediatric Sports Medicine Patients." Orthopaedic Journal of Sports Medicine 10, no. 5_suppl2 (2022): 2325967121S0042. http://dx.doi.org/10.1177/2325967121s00428.

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Background: Psychological variables play integral roles in an athlete’s response to injury recovery, and poor mental coping skills have been shown to have a negative impact. The Athletic Coping Skills Inventory-28 has been demonstrated to have predictive value in identifying pediatric patients who may be at risk for a prolonged recovery. Hypothesis/Purpose: The purpose of this study was to investigate variations in coping skills in pediatric sports medicine patients using the Athletic Coping Skills Inventory-28, and to examine correlations with the following variables: age, gender, individual

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Firdausi, Dzihan Khilmi Ayu, Muhammad Eka Mardyansyah Simbolon, Oktarina Oktarina, Muhammad Rizkan Khadavi, Erick Prayogo Walton, and Widati Amalin Ulfah. "ACSI-28 Indonesian Version Validity and Reliability." International Journal of Human Movement and Sports Sciences 10, no. 2 (2022): 309–15. http://dx.doi.org/10.13189/saj.2022.100222.

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Keene, Samuel, and Judith A. Laux. "Consumer Satisfaction And Stock Price Behavior: A Case Of Diminishing Returns." Journal of Business & Economics Research (JBER) 14, no. 4 (2016): 139–44. http://dx.doi.org/10.19030/jber.v14i4.9802.

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This study investigates stock price behavior of firms with differing levels of customer satisfaction as measured by American Customer Satisfaction Index (ACSI) scores. Using a fixed effects regression approach, it looks at the association between stock price changes and ACSI scores, total assets, total liabilities, and total revenues for sixty-four firms over a three-year period and discovers a marked difference between stock price changes for high- and low-scoring companies, indicating possible decreasing marginal returns for investments in customer satisfaction.

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16

Yu, Cun, Gui Ju Li, Huan Hu, et al. "The Research, Implementation and Telegram Analysis of IEC61850 Services Mapping to MMS Read." Applied Mechanics and Materials 734 (February 2015): 726–31. http://dx.doi.org/10.4028/www.scientific.net/amm.734.726.

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IEC61850 uses the abstract communication service interface (ACSI) and specific communication service mapping (SCSM) definition method. Most of data structure and communication service are mapping to Manufacturing Message Specification (MMS), but MMS has high abstraction, many 61850 ACSI services are mapping to one mms service [6]. At the same time there are many fuzzy definitions even mapping deviation phenomena, different vendors may have inconsistent understanding to the standard, this is harmful to the interoperability. This paper provide analysis and comparison to the 61850 ACSI services m

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Lee, Jenny (Jiyeon), Youngdeok Lim, and Hyung Il Oh. "Does customer satisfaction matter to managers’ earnings forecasts and stock returns?" European Journal of Marketing 52, no. 9/10 (2018): 2026–51. http://dx.doi.org/10.1108/ejm-06-2017-0422.

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PurposeThe purpose of this study is to examine the relevance of American Customer Satisfaction Index (ACSI) to management voluntary forecasts of earnings. The authors further investigate whether the market reacts to such forecasts in respect of satisfaction.Design/methodology/approachThe authors’ econometric models are constructed from previous work in accounting to specify the effect of ACSI on the issuance and optimism of management forecasts. Our model also specifies the impact of management optimism with respect to ACSI on stock returns. The data consisting of US firms in the 2001-2010 is

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Howe, W. F. "Advanced Containment Systems, International. ACSI dual purpose system." Fuel and Energy Abstracts 37, no. 3 (1996): 189. http://dx.doi.org/10.1016/0140-6701(96)88634-6.

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Lopes, Humberto Elias Garcia, Camila Cristina de Paula Pereira, and Ana Flávia Santos Vieira. "Comparação entre os modelos norte-americano (ACSI) e europeu (ECSI) de satisfação do cliente: um estudo no setor de serviços." RAM. Revista de Administração Mackenzie 10, no. 1 (2009): 161–87. http://dx.doi.org/10.1590/s1678-69712009000100008.

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O objetivo central deste trabalho é comparar os modelos norte-americano (ACSI) e europeu (ECSI) de satisfação do cliente, preservando as relações estruturais entre as variáveis latentes tal como originalmente estabelecidas. Para tanto, optou-se por uma abordagem quantitativa, centrada na modelagem de equações estruturais por meio da análise fatorial confirmatória. Foram pesquisados 2.145 clientes de empresas do setor de serviços, atuantes no Estado de Minas Gerais. Os principais resultados indicaram que o ACSI pode mensurar a satisfação de maneira mais precisa do que o ECSI. Outro aspecto é qu

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Liu, Chang, Sheng-Hua Zhou, Yu Xiao, Chao Zhang, Hua Lin, and Yi Liu. "Aliovalent-cation-substitution-induced structure transformation: a new path toward high-performance IR nonlinear optical materials." Journal of Materials Chemistry C 9, no. 43 (2021): 15407–14. http://dx.doi.org/10.1039/d1tc04498b.

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Choi, Woong, Alp T. Findikoglu, Manuel J. Romero, and Mowafak Al-Jassim. "Effect of grain alignment on lateral carrier transport in aligned-crystalline silicon films on polycrystalline substrates." Journal of Materials Research 22, no. 4 (2007): 821–25. http://dx.doi.org/10.1557/jmr.2007.0105.

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We report the studies on the effect of grain alignment on lateral carrier transport in nominally 〈001〉-oriented aligned-crystalline silicon (ACSi) films on polycrystalline substrates. With improving grain alignment, energy barrier height at the grain boundaries was reduced from 150 to less than 1 meV, and both conductivity and Hall mobility became less sensitive to hydrogen passivation. This suggests that the dangling bonds in ACSi films are a major source of trapping sites, and that they become less dominant with improving grain alignment. These results demonstrate that improving grain alignm

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Terblanche, N. S. "An application of the American customer satisfaction index (ACSI) in the South African motor vehicle industry." South African Journal of Business Management 37, no. 4 (2006): 29–38. http://dx.doi.org/10.4102/sajbm.v37i4.611.

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Longer relationships with customers, with an anticipated concomitant increase in profitability flowing from such relationships, have become the focus of many businesses. Over time numerous measures to gauge and predict loyalty and commitment have been developed with the purpose to assist management in this respect. However, one of management’s major challenges is to employ a model that is appropriate to explain and predict customer retention for a particular company or brand. This study investigates the reliability of the ACSI for South Africa and reports on the empirical findings in respect o

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Zhang, Chun, and Paul James. "Assessing the Factors Influencing Customer Satisfaction at a Specialised Boutique Restaurant in Bangkok." Business and Economic Research 10, no. 4 (2020): 50. http://dx.doi.org/10.5296/ber.v10i4.17924.

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This paper evaluates the effects of associated factors (Quality, Service, and Environmental) that influence customer satisfaction at a single, stand-alone boutique restaurant. It uses ACSI as a research model to study customer satisfaction.This research uses a defined population of 4800 restaurant visitors over, for 60 days representing a previous, specific, and focused marketing exercise. The calculated sample size was 369, where respondents were chosen using systematic random sampling.Data analysis is conducted using appropriate tests that are applied to 4 variables determined as Customer Ex

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Tsai, N.-C., D.-C. Chen, and R.-M. Lee. "Chatter prevention and improved finish of workpiece for a milling process." Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 224, no. 4 (2009): 579–88. http://dx.doi.org/10.1243/09544054jem1601.

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This paper presents how real-time chatter prevention can be realized by feedback of an acoustic cutting signal. The efficacy of the proposed adaptive spindle speed tuning algorithm is verified by intensive experimental simulations. A pair of microphones, perpendicular to each other, is used to acquire the acoustic cutting signal resulting from milling chatter. A real-time feedback control loop is constructed for spindle speed compensation in such a way to ensure that the milling process is within the stability zone of the stability lobe diagram. The acoustic chatter signal index (ACSI) and the

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Zarembinski, T. I., and A. Theologis. "Anaerobiosis and plant growth hormones induce two genes encoding 1-aminocyclopropane-1-carboxylate synthase in rice (Oryza sativa L.)." Molecular Biology of the Cell 4, no. 4 (1993): 363–73. http://dx.doi.org/10.1091/mbc.4.4.363.

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The plant hormone ethylene is believed to be responsible for the ability of rice to grow in the deepwater regions of Southeast Asia. Ethylene production is induced by hypoxia, which is caused by flooding, because of enhanced activity of 1-aminocyclopropane-1-carboxylic acid (ACC) synthase, the key enzyme in the ethylene biosynthetic pathway. We have cloned three divergent members, (OS-ACS1, OS-ACS2, and OS-ACS3), of a multigene family encoding ACC synthase in rice. OS-ACS1 resides on chromosome 3 and OS-ACS3 on chromosome 5 in the rice genome. The OS-ACS1 and OS-ACS3 genes are induced by anaer

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Smith, Ronald E., and Donald S. Christensen. "Psychological Skills as Predictors of Performance and Survival in Professional Baseball." Journal of Sport and Exercise Psychology 17, no. 4 (1995): 399–415. http://dx.doi.org/10.1123/jsep.17.4.399.

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The role of physical and psychological skills as predictors of performance and survival in professional baseball was studied in a sample of 104 minor league baseball players. Psychological and physical skills were largely uncorrelated with one another and appear to be measuring separate and independent skill domains. Preseason scores on the Athletic Coping Skills Inventory (ACSI-28) and coaches’/managers’ ratings of the same skills on an ACSI Rating Form each accounted for as much performance variance in batting average (approximately 20%) as did physical skills when differences in the latter

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Lee, Eunji, and Chulho Cho. "A Comparative Study between NCSI, ACSI, CSISG in Service Industry." Korean Academic Association of Business Administration 28, no. 12 (2015): 3257–76. http://dx.doi.org/10.18032/kaaba.2015.28.12.3257.

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ARI, Erkan, Veysel Yılmaz, and Gizem Çelme Kabakçı. "Cep telefonu pazarında müşteri memnuniyetini etkileyen faktörlerin ACSI modeliyle araştırılması." Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, no. 54 (December 31, 2019): 272–90. http://dx.doi.org/10.18070/erciyesiibd.554854.

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Moura, Andréia Cássia de, and Carlos Alberto Gonçalves. "Modelo de satisfação ACSI modificado no setor de telefonia móvel." Revista de Administração de Empresas 45, spe (2005): 72–85. http://dx.doi.org/10.1590/s0034-75902005000500006.

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O propósito do artigo consiste na validação do modelo de satisfação American Customer Satisfaction Index - ACSI modificado - no âmbito do setor de telefonia móvel. O modelo original foi modificado com a inclusão do construto conveniência e da fase qualitativa na pesquisa. O método abrangeu duas fases: exploratória e descritiva. A primeira teve por finalidade a adaptação do modelo ao setor pesquisado, sendo utilizada a técnica dos grupos de foco. Na fase quantitativa foi consultada uma amostra de 606 usuários de celular: clientes das três operadoras atuantes no estado de Minas Gerais. A técnica

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Sephton, Peter. "Consumer Spending and Customer Satisfaction: Untying the Knot." Economics Research International 2012 (January 26, 2012): 1–7. http://dx.doi.org/10.1155/2012/534209.

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The recession of 2007–2009 has led to renewed interest in forecasting discretionary consumer spending and whether marketing variables contain predictive content. Using the ACSI customer satisfaction index and both linear and nonlinear methods, this note suggests the index fails to enhance our understanding of the temporal evolution of discretionary spending.

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Brouwer, Marc A., Freek W. A. Verheugt, and Jeroen Focks. "High platelet reactivity – the challenge of prolonged anticoagulation therapy after ACSI." Thrombosis and Haemostasis 109, no. 05 (2013): 799–807. http://dx.doi.org/10.1160/th12-08-0582.

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SummaryDespite dual antiplatelet therapy (DAPT), one-year event rates after acute coronary syndrome (ACS) vary from 9–12%. The development of novel oral anticoagulants (NOAC) without a need for monitoring has initiated renewed interest for prolonged adjunctive anticoagulation. Importantly, the cornerstone of treatment after ACS consists of long-term DAPT. In that context, the NOACs have only been tested as adjunctive therapy. Of all new agents, only rivaroxaban –in a substantially lower dose than used for atrial fibrillation– has been demonstrated to improve outcome, albeit at the cost of blee

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邹, 林峰. "Study on Customer Satisfaction of Meituan Takeout Based on ACSI Model." Advances in Applied Mathematics 12, no. 02 (2023): 698–708. http://dx.doi.org/10.12677/aam.2023.122071.

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Chen, Ye, and Dong Min Cho. "Research on Customer Preference of Mythical Characters in Animation Based on Fusion ACSI Model." Korean Society of Science & Art 39, no. 5 (2021): 401–12. http://dx.doi.org/10.17548/ksaf.2021.12.30.401.

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Li, Dong Jiang, and Yi Zhang. "Information Model of ARC Protection System Based on IEC 61850." Advanced Materials Research 383-390 (November 2011): 2540–44. http://dx.doi.org/10.4028/www.scientific.net/amr.383-390.2540.

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This paper analyzes operation problems of medium voltage switchgear cabinet in the electric power system. According to the international standards of IEC 61850, model the new arc protection device on the bus and analysize the relationship of abstract communication serivce inferface (ACSI) mapping to manufacturing message specification (MMS). Finally, MMS PDU formation and decoding are described specifically based on ASN.1 encoding rules.

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Angnes, Derli Luís, Carlos Alberto Mello Moyano, and Jorge Francisco Bertinetti Lengler. "Avaliação da Satisfação do Cliente em Serviços de Restaurantes com Aplicação do ACSI." Revista Brasileira de Pesquisa em Turismo 9, no. 1 (2015): 174. http://dx.doi.org/10.7784/rbtur.v9i1.725.

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O Brasil possui mais de um milhão de bares e restaurantes, que correspondem aproximadamente a 40% do PIB do turismo no país. Restaurantes são organizações empresariais do ramo de serviços de refeições, que, além de proporcionarem satisfação individual e convívio social, exercem importância fundamental na saúde das pessoas. O objetivo principal deste estudo foi validar um modelo de satisfação do cliente para o ambiente de serviços de restaurantes, tendo como referência o modelo e a metodologia do Índice Norte-Americano de Satisfação do Cliente (ACSI), a partir de uma survey com 270 casos. A met

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Zulvia, Pepi, Niko Dwi Haryanto, and Anas Alrasyid Putrawidya Buana. "PENINGKATAN KEPUASAN PELANGGAN MELALUI PERBAIKAN KUALITAS INFORMASI DI KOMPAS.COM." Jurnal Studi Komunikasi dan Media 26, no. 2 (2022): 81–94. http://dx.doi.org/10.17933/jskm.2022.4734.

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Kompas.com menjadi situs berita terpopuler di Indonesia dan menggantungkan sebagian besar pendapatannya melalui iklan–iklan yang masuk, tentu saja hal ini didasarkan pada tingkat kepuasan pelanggan pada kualitas informasi yang diberikan. Penelitian ini bertujuan dalam mengukur kepuasan pelanggan dengan ACSI, memetakan atribut kualitas informasi dengan IPA dan menentukan prioritas perbaikan dengan PGCV. Sampel yang didapatkan pada penelitian ini sebesar 58 orang pelanggan Kompas.com dengan teknik convenience sampling. Penelitian ini menggunakan data primer yang didapatkan melalui penyebaran 3 k

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Strand, Brad, Laurynn Lauer, and Morgan Paige. "Failure Response and Coping among Female Collegiate Athletes." Athens Journal of Sports 9, no. 3 (2022): 175–94. http://dx.doi.org/10.30958/ajspo.9-3-4.

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The current study explores the failure response and coping skills of 37 female collegiate athletes. All athletes completed the Athletic Coping Skill Inventory (ACSI-28) the Performance Failure Appraisal Inventory, and four athletes were interviewed. Descriptive statistics for the five subscales of the Performance Failure Appraisal Inventory (Form A) for the entire sample showed that fear of experiencing shame and embarrassment was the highest fear (M=3.27, SD=0.80), followed by fear of upsetting important others (M=2.77, SD=0.89). Descriptive statistics for the seven subscales of the Athletic

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Calegari, Bárbara B., Alberto Akama, and Roberto E. Reis. "First record of the driftwood catfish Spinipterus acsi Akama & Ferraris, 2011 (Siluriformes, Auchenipteridae) for Brazil, Juruá River, Amazon basin." Check List 14, no. 4 (2018): 693–97. http://dx.doi.org/10.15560/14.4.693.

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Spinipterus Akama & Ferraris, 2011 is a monotypic genus known only by the holotype of its single species S. acsi, described from a creek tributary to the Nanay River, in the Peruvian portion of the Amazon basin. A second specimen of this genus and species representing the first record of occurrence in Brazil is reported from the Juruá River, upper Amazon basin, Amazonas state.

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Jeelani, Shazia. "My experience with the ACSI Fellowship Program at Cutis Institute of Dermatology." Journal of Cutaneous and Aesthetic Surgery 10, no. 4 (2017): 234. http://dx.doi.org/10.4103/jcas.jcas_132_17.

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Levine, Oscar, Michael Terry, and Vehniah Tjong. "The Collegiate Athlete Perspective on Return to Sport Amidst the COVID-19 Pandemic: A Qualitative Assessment of Confidence, Stress, and Coping Strategies." International Journal of Environmental Research and Public Health 19, no. 11 (2022): 6885. http://dx.doi.org/10.3390/ijerph19116885.

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(1) Background: The COVID-19 pandemic has created challenges for college athletes as they return to sport and campus life. Emerging literature highlights some of these challenges, but no studies have used a primarily qualitative approach to assess the impact of the pandemic on college athletes. The purpose of this study was to better understand factors affecting college athletes’ return to sport and campus life amidst the COVID-19 pandemic. (2) Methods: Semi-structured interviews were conducted with varsity athletes who participated in the 2020–2021 season at a single university. Qualitative a

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Moussa, Salim. "An emoji-based metric for monitoring consumers’ emotions toward brands on social media." Marketing Intelligence & Planning 37, no. 2 (2019): 211–25. http://dx.doi.org/10.1108/mip-07-2018-0257.

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PurposeThe purpose of this paper is to introduce and test a new emoji-based metric that could be used to monitor consumers’ emotions toward brands on social media.Design/methodology/approachTo test this new metric, 720 consumer tweets were retrieved from official Twitter accounts of 18 leading global brands representing 6 product categories/markets. In order to check its validity, the emoji-based metric was correlated with two measures: the percentage of positive emojis from Brandwatch’s (2018) Emoji Report and the American Customer Satisfaction Index (ACSI) for 2017.FindingsThe findings of th

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Usuda, Hiroyuki, Daisuke Nei, Yasuhiro Ito, et al. "Effect of Dropping on Le-ACS2 Accumulation Around the Mechanically Stressed Site of the Tomato Fruit." Journal of the American Society for Horticultural Science 133, no. 5 (2008): 717–22. http://dx.doi.org/10.21273/jashs.133.5.717.

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Ethylene production and the accumulation of the 1-aminocyclopropane-1-carboxylic acid synthase (ACS; EC 4.4.1.14) gene were determined in tomato (Solanum lycopersicum L.) fruit that were dropped from a height of 5 cm. Dropped fruit had higher ethylene production than nondropped controls, and this lasted for at least 10 h. Maximum accumulation of Le-ACS2, one of the members of the Le-ACS multigene family, was achieved 5 h after dropping, and changes in accumulation tracked closely with ethylene production. In comparison with control fruit, substantial accumulation of Le-ACS1A, Le-ACS4, or Le-AC

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Kristensen, Kai, and Jacob Eskildsen. "Is the NPS a trustworthy performance measure?" TQM Journal 26, no. 2 (2014): 202–14. http://dx.doi.org/10.1108/tqm-03-2011-0021.

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Purpose – In 2003 Reichheld published an article in HBR, in which he claims that the net promoter score (NPS), is the only number you need to grow, and the only number you need to manage customer loyalty. The purpose of this paper is to demonstrate that the NPS is inferior to the standard measures of loyalty used by the American Customer Satisfaction Index (ACSI) and EPSI rating. Design/methodology/approach – In 2006 a customer satisfaction survey of the entire insurance sector in Denmark was conducted. The survey design was based on the questionnaires from EPSI rating and ACSI supplemented wi

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Farhana Jaafar, Nur, Nur Farhana Jaafar, Melati Khairuddean, and Norazzizi Nordin. "A Review on Recent Progression of Modifications on Titania Morphology and its Photocatalytic Performance." Acta Chimica Slovenica 67, no. 2 (2020): 361–74. http://dx.doi.org/10.17344/acsi.2019.5161.

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Titanium dioxide (TiO2) has been broadly used as a photocatalyst because it has good stability and performance for degradation of pollutants. On the other hand, its efficiency as photocatalyst is limited since it can only be excited under UV-light radiation and has a rapid electron-hole recombination that occurs during the photodegradation. There are many studies focusing on adjusting the synthesis methods, addition of dopants and modifying the TiO2 structure to enhance its photocatalytic performance. Among them, synthesis of TiO2 as porous nanoparticles as one of the strategies in modifying t

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Perdih, Anton. "Physicochemical Properties of Octane Isomers in View of the Structural Numbers." Acta Chimica Slovenica 68, no. 1 (2021): 137–43. http://dx.doi.org/10.17344/acsi.2020.6226.

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The structural features of octane isomers were quantified with help of the Structural Numbers. A Mutually Optimized Contribution of the Structural Numbers (MOCSN) was used to calculate which parts of information regarding branching contribute the tested Structural Numbers. Besides the known Structural Numbers, two Asymmetry Numbers were developed in order to quantify the asymmetry of the octane isomers, one regarding the asymmetry along the main chain of the molecule and the other one regarding the asymmetry perpendicular to the main chain of the molecule. Their correlation to the values of 29

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Solárová, Zuzana, Martin Kello, and Peter Solár. "Apoptotic Effect of Homobrassinin and Thiazino[6,5-b]indol is Associated with Downregulation of Heat Shock Proteins in Human Ovarian Adenocarcinoma Cells." Acta Chimica Slovenica 68, no. 1 (2021): 151–58. http://dx.doi.org/10.17344/acsi.2020.6281.

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Phytoalexins are substances with antimicrobial properties produced by plants after being attacked by microorganisms, especially phytopathogenic fungi and viruses. They are also currently being studied for their antitumor effect. We aimed to study the apoptosis-stimulating effect of homobrassinin and thiazino[6,5-b]indol in human ovarian adenocarcinoma A2780 and A2780cis cells via flow cytometric analysis of annexin V/PI, caspase 3 and 9 activity, cytochrome C release, and smac-diablo accumulation. Using the western blot technique, we also monitored the effect of both indoles on the response of

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Čavić, Anže, та Franc Perdih. "Manganese(II) β-Diketonate Complexes with Pyridin-4-one, 3-Hydroxypyridin-2-one and 1-Fluoropyridine Ligands: Molecular Structures and Hydrogen-bonded Networks". Acta Chimica Slovenica 68, № 1 (2021): 193–204. http://dx.doi.org/10.17344/acsi.2020.6345.

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Manganese(II) bis(4,4,4-trifluoro-1-phenylbutane-1,3-dionate) complexes with pyridin-4-one (pyon), 3-hydroxypyridin-2-one (hpyon), 1-fluoropyridine (pyF) and methanol were prepared and the solid-state structures were determined by single-crystal X-ray analysis. The coordination of the metal center in all complexes was found to be octahedral. In compounds [Mn(tfpb)2(pyon)2] (1) and [Mn(tfpb)2(hpyon)2] (2) extended hydrogen bonding is present facilitating the formation of a three-dimensional supramolecular structure in 1 and a layered structure in 2 through N–H···O hydrogen bonding enhanced by C

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Mohareb, Rafat Milad, Rehab Ali Ibrahim, and Ensaf Sultan Alwan. "Multi-component Reactions of Cyclohexan-1,3-diketones to Produce Fused Pyran Derivatives with Antiproliferative Activities and Tyrosine Kinases and Pim-1 Kinase Inhibitions." Acta Chimica Slovenica 68, no. 1 (2021): 51–64. http://dx.doi.org/10.17344/acsi.2020.6090.

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In this work the multi-component reactions of either of the arylhydrazocyclohexan-1,3-dione derivatives 3a–c with either of benzaldehyde (4a), 4-chlorobenzaldehyde (4b) or 4-methoxybenzaldehyde (4c) and either malononitrile (5a) or ethyl cyanoacetate (5b) giving the 5,6,7,8-tetrahydro-4H-chromene derivatives 6a–r, respectively, are presented. The reaction of two equivalents of cyclohexan-1,3-dione with benzaldehyde gave the hexahydro-1H-xanthene-1,8(2H)-dione derivative 7. On the other hand, the multi-component reactions of compound 1 with dimedone and benzaldehyde gave 13. Both of 7 and 13 un

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Hristov, Danail G. Georgiev, Petya Vassileva Racheva, Galya Konstantinova Toncheva, and Kiril Blazhev Gavazov. "Extraction-Chromogenic System for Cobalt Based on 5-Methyl-4-(2-thiazolylazo) Resorcinol and Benzalkonium Chloride." Acta Chimica Slovenica 68, no. 1 (2021): 37–43. http://dx.doi.org/10.17344/acsi.2020.6035.

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The interaction between CoII and 5-methyl-4-(2-thiazolylazo)-resorcinol (MTAR) was studied in a water-chloroform system, in the presence or absence of benzalkonium chloride (BZC) as a cationic ion-association reagent. The optimum pH, concentration of the reagents and extraction time for the extraction of Co were found. In the presence of BZC, the extracted ion-associate could be represented by the formula (BZ+)[CoIII(MTAR2–)2], where MTAR is in its deprotonated form. The following extraction-spectrophotometric characteristics were determined: absorption maximum, molar absorptivity, Sandell’s s

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Wang, Jia-Jun, Li-Nan Dun, Bao-Sheng Zhang та ін. "Hydrogen Bonds in Bis(1H-benzimidazole-κN3)cadmium(II) Dibenzoate: Hirshfeld Surface Analysis and AIM Perspective". Acta Chimica Slovenica 68, № 1 (2021): 239–46. http://dx.doi.org/10.17344/acsi.2020.6438.

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The coordination complex bis(1H-benzimidazole-κN3)cadmium(II) dibenzoate has been synthesized and characterized by single crystal diffraction analysis. Cadmium center is six coordinated and formed a distorted octahedron coordinated geometry. The Hirshfeld analysis shows that in the dnorm-surface of the compound, there are dark red spots near the hydrogen-bonds acceptor and donor atoms, while intermolecular interactions result in faint-red spots. The AIM analysis was performed, there exist a BCP in each N(C)–H∙∙∙O hydrogen bond, the bond paths also can be seen, the |V(b)|/G(b) < 1 and the H(

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