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1

Barida Biiranee, Kelvin Friday. "Retail Banking and Bank Performance: Evidence from Nigeria." International Journal of Economics and Finance 13, no. 5 (2021): 45. http://dx.doi.org/10.5539/ijef.v13n5p45.

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This is a correlational research design that intended to examine the nexus between retail banking and financial performance of banks in Nigeria. The Panel Least Squares regression results aided the study in ascertaining the coefficient, standard error, t-statistic and probability. The tabulated ratios were exported to EViews 9.0 to run the panel regression. Data were collected and analyzed based on the annual reports available on the website of 16 banks listed on the Nigerian Stock Exchange as at 31st December 2018 out of the approved 22 commercial banks in Nigeria. The result of findings revealed that Size and Competition significantly impacted on bank performance with a probability of 0.0071 and 0.0178 respectively which is less than 5% degree of significance; and Loans and deposits relationships were all not significantly impacting on bank performance, as the probabilities for all variables were more than the acceptable 5% degree of significance. Based on the outcome of findings the following conclusions were drawn that; Size which is the natural logarithm of Total Assets and Competition which is the natural logarithm of Total Deposit is significantly responsible for bank performance in Nigeria. The study therefore recommended that professional bankers should continually focus on growth and expansion drive that will increase the size of the bank and enable the banks to compete nationally and internationally in order to drive profitability. Banks that want to experience optimum performance should focus more on policies that will attract huge retail deposit to the bank being that the savings component of the total deposit banks in Nigeria comes at a ridiculously cheap rate to the banks and banks loaned out these deposits at high margin.
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2

Kewuyemi, Kareem Muritala. "Customers' Awareness, Attitude and Patronage of Islamic Banking in Nigeria." ICR Journal 6, no. 3 (2015): 388–408. http://dx.doi.org/10.52282/icr.v6i3.318.

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This study examines customers’ awareness of Islamic banking products and services in Nigeria and explores their attitude towards them. It also investigates their patronage of the banks. An 18-item questionnaire was designed for businesspersons, Muslims and non-Muslims, to obtain information on issues such as awareness of Islamic banking, loans without interest, collateral security, agency, partnership based on sharing of profits and losses and patronage of an interest free financial system. The results show the willingness of the Muslims and a large number of non-Muslims to patronize Islamic banking products and services. Products and services offered by a large number of the respondents were shariah-compliant. Their readiness to give collateral security, which is neither compulsory nor against the dictates of Islam, indicates their attitude and preparedness to patronise Islamic banks. However, a few non-Muslim respondents state they will not patronise Islamic banking products even if they are profitable and they are the only products in the banking sector in Nigeria. This study will assist promoters of Islamic banks in Nigeria to know where they can establish full-fledged Islamic banks. There is need for the existing and the potential Islamic banks to create more public awareness on Islamic banks.
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3

Uniamikogbo, Emmanuel, Emma I. Okoye, and Akonye Chinazu. "Non-Interest Income and Financial Performance of Selected Deposit Money Banks in Nigeria." International Journal of Business Strategy and Automation 1, no. 3 (2020): 52–66. http://dx.doi.org/10.4018/ijbsa.2020070105.

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This study examined the effect of e-banking income, fee income, and firm size on market value added of Deposit Money Banks in Nigeria. The eight banks categorised by Central Bank of Nigeria in 2014 to be Domestic Systematically Important banks were selected using the purposive sampling technique. Data collected from the annual reports and accounts and the Nigerian Stock Exchange website respectively for a period of 11 years (2008-2018) was used. The descriptive statistics and econometric analysis were employed using the Panel Data Analysis method. Findings from the study revealed that e-banking income and fee income each has a significant positive effect on market value added of DMBs in Nigeria. The study recommends that banks in Nigeria should further develop its internet and other electronic platforms that can improve its income from e-banking operations since e-banking income is shown to be a strong and emerging component that boosts banks' performance. Larger and investment-oriented banks should focus on increasing their share of interest income to become more stable.
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4

Gwaison, Panan Danladi, and Livinus Nkuri Maimako. "Effects of Corporate Governance on Financial Performance of Commercial Banks in Nigeria." International Journal of Finance Research 2, no. 1 (2021): 13–23. http://dx.doi.org/10.47747/ijfr.v2i1.244.

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In most developing countries, several cases of collapses or failure in the banking sector were witnessed. Nigeria had witnessed several cases and collapsed in the banking sector. This study investigated the effects of corporate governance on the financial performance of commercial banks in Nigeria. The study used the survey research design. A secondary source of data was used for this research. The data were collected from financial statements of the five (5) commercial banks selected from the Nigerian Stock Exchange listing for fourteen financial years (2003 – 2017). The study utilized the panel Least Squares Regression Analysis as the method. The result indicated that board size had significant effects on financial performance (ROA) of commercial banks in Nigeria, board composition had significant effects on financial performance (ROA) of commercial banks in Nigeria, board gender diversity had significant effects on financial performance (ROA) of commercial banks in Nigeria, the audit committee has no significant effects on financial performance (ROA) of commercial banks in Nigeria, and board independence had significant effects on financial performance (ROA) of commercial banks in Nigeria. The study, therefore, concludes that the weak corporate governance structure in Nigeria contributed immensely to the recent crisis experienced in the Nigerian banking sector. The study recommended that banks develop and implement strategic training for board members and senior bank managers. Nigerian banks should appropriately adopt the international codes of corporate governance to meet the need of the Nigerian environment, among other recommendations.
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5

Konboye, Lambert Ejokor John, and Alwell Nteegah. "Banking Sector Capitalization and Deposit Money Banks’ Profitability in Nigeria." International Journal of Social Sciences and Management 3, no. 3 (2016): 203–13. http://dx.doi.org/10.3126/ijssm.v3i3.15262.

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The incessant bank distress coupled with the poor financial intermediation capacity of the banking sector has been identified as the main problems of the banking subsector in Nigeria. This underscores the continue quest for increase capital base of banks as possible remedy to these problems. This development makes it imperative for us to examine how capitalization has affected banks profitability in Nigeria. To achieve our objectives, both panel and Partial Frontier efficiency analyses were utilized in this investigation. Using gross profits of 18 DMBs as dependent variable while capital base of DMBs, real income (GDP), financial deepening, interest rate and inflation rate are independent variables, we found that: capitalization has a significant impact on profitability of banks, while financial development, real income level were found to had contributed less to profitability of banks in Nigeria. It was further discovered that, interest rate has less implication on the profitability, while the impact of inflation on profitability of banks was positively but insignificantly. We also found that 58 % of the total variation in profitability is influenced by capital base, financial deepening, interest rate, GDP and price level in Nigeria over the period. The study further revealed that impact of capitalization on profitability of banks is the same across the banks. Finally, using the partial efficiency frontier analysis, we found that Unity Bank and UBA performed better with improved capital base while Union and Heritage Banks performed abysmally with high capital base given the very low efficiency scores. Based on these findings, the study recommends; periodic upward review of capital base of banks, stable macroeconomic policy, and creating enabling environment for investments as ways of enhancing an efficient financial sector and growth of the Nigerian economy. Int. J. Soc. Sc. Manage. Vol. 3, Issue-3: 203-213
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6

Audu, Nathan. "E-Banking and Monetary Policy in Nigeria." Athens Journal of Τechnology & Engineering 8, no. 3 (2021): 237–58. http://dx.doi.org/10.30958/ajte.8-3-3.

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The goal of this paper is to assess the impact of e-banking, which are distinct from conventional banking systems, on central banks’ monetary policy. E-banking poses a challenge to central banks’ ability to control interest rates and it may also increase endogenous financial instability. The challenge to interest rate control stems from the possibility that e-banking may diminish the financial system’s demand for central bank liability, rendering central banks unable to conduct meaningful open market operations. Increased financial instability could emerge from the increased elasticity of private money production and from the periodic runs out of e-banking into central bank money that generates liquidity crises. Similarly, the future of e-banking is dependent on its growth, regulation and increased technological advancements that would boost the security of the new instrument. It will directly impact the central bank’s control of monetary policy unless it is included in its measurements of monetary aggregates. We therefore recommend that since the impact of e-banking on monetary policy depends solely on how fast it will spread and the extent to which it will substitute for cash, it is vital that Central Bank of Nigeria (CBN) considers taking steps to compensate the resulting decrease in its balance sheet. Also, CBN must have to impose special obligations with the money reserve on the e-banking issuer in case of any large increase in e-banking creativity that will affect the monetary policy at the end. The government must keep the rate of prices stable and with this condition, where e-banking will be equal to other forms of money which maintain by apportion percentage as a reserve ratio to the central bank. Similarly, if e-banking spreads moderately, there will be a decrease in the seigniorage income and thus, the decrease in the balance sheet of CBN will be limited. Hence, it must include e-banking in monetary aggregates that the spread of e-banking may lead to a change in the velocity of money. Keywords: monetary policy, e-banking, technology, velocity of money
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7

A. Obalade, Adefemi, Babatunde Lawrence, and Joseph Olorunfemi Akande. "Political risk and banking sector performance in Nigeria." Banks and Bank Systems 16, no. 3 (2021): 1–12. http://dx.doi.org/10.21511/bbs.16(3).2021.01.

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Political risk is prevalent in Nigeria and tends to influence business outcomes and the stability of the banking system. As a result of this study, it was determined whether political risk matters to the performance of the banking sector in Nigeria. The effect of political risk on different banks’ performance measures, such as return on assets, return on invested capital, credit risk and stock price, were examined in a panel of 12 selected commercial banks for the period 2006–2018. Data was analyzed using a two-stage system of generalized method of moments. The results provided evidence that the effect of political risk on bank performance depends on the performance proxies. Specifically, political risk was found to be negatively related to banks’ returns on invested capital and positively related to deteriorating credit risk. Hence, it can be concluded that political risk induces poor banking system performance in Nigeria. The study provides a critical insight into the management of a country’s political systems in terms of their potential to create unfavorable conditions for banking systems to thrive.
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8

Ajibade, Ayodeji, Kofoworola Jaji, and Jerry Kwarbai. "CORPORATE GOVERNANCE AND FINANCIAL PERFORMANCE IN THE BANKING SECTOR OF NIGERIA AND THE UNITED KINGDOM." Caleb Journal of Social and Management Science 5, no. 1 (2020): 8–20. http://dx.doi.org/10.26772/cjsms2020050101.

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Banks are the support system of any economy, hence the significant need for economies to have a healthy system of banking with operative corporate governance system. The study examined the effect of corporate governance and financial performance in the banking sector of Nigeria and United Kingdom. It analysed secondary data collated from the annual report of ten listed banks each from the Nigeria and UK stock exchange markets. Using multiple regression model, the study examined the combined effect of board size, board composition, audit committee and firm size on the performance of the listed banks. The result shows that corporate governance variables have a significant effect on the financial performance of the Nigeria and U.K banking sector. Keywords: Inflation, monetary policy, economic growth, purchasing power, Nigeria.
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9

Orji, Anthony, Jonathan E. Ogbuabor, Asidok N. Okon, and Onyinye I. Anthony Orji. "Electronic Banking Innovations and Selected Banks Performance in Nigeria." Economics and Finance Letters 5, no. 2 (2018): 46–57. http://dx.doi.org/10.18488/journal.29.2018.52.46.57.

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10

Gagarina, M., and E. Vlasenkovab. "Attitudes Towards Advertising of Banking Loans Among Russians." Review of Business and Economics Studies 8, no. 4 (2021): 67–71. http://dx.doi.org/10.26794/2308-944x-2020-8-4-67-71.

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The article presents the results of an empirical study of the features of evaluating advertising of banking products. 99 respondents with a different experience of borrowing behaviour, aged 18 to 66, 37 per cent males, were assessed. The respondents were asked to rate, using the semantic differential methodology, two pictures depicting mortgage advertisements from VTB and Otkritie banks. By comparing the average values of the ratings, we found that advertising for banking products is evaluated more negatively, even if the ideal option is presented. Actual advertising images are rated significantly lower than ideal images — people with real experience of taking loans rate advertising for banking products as more benevolent.
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11

Acar, Merve, and Hüseyin Temiz. "Advertising effectiveness on financial performance of banking sector: Turkey case." International Journal of Bank Marketing 35, no. 4 (2017): 649–61. http://dx.doi.org/10.1108/ijbm-03-2016-0036.

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Purpose The purpose of this paper is to analyze the association between banks’ advertising expenses and accounting measures of income and profitability for banking sector. Design/methodology/approach In this study the authors have used distributed lag models to investigate the association between advertising expenses and banks’ financial performance. To investigate the long-term effect of advertising expenses on financial performance of banking sector Koyck’s distributed lag models have been used. Findings The results confirm a significant and positive association between advertising expenses and financial performance. Besides its positive effect, the authors provide a basis for detecting the extent to which advertising has long-term benefits. The results show a positive association between advertising expenses and financial performance that extend that extends over time, thereby suggesting that advertising expenses should be capitalized and then amortized instead of being incurred as an expense immediately. Originality/value Although there are lots of studies about advertising and its effect on financial position of firms, research about advertising effects on financial performance of banking sector is very scarce. Therefore, this study has a potential to shed light on research about marketing aspect of financial sector. Besides, empirical results show a positive association between advertising expenses and financial performance that extend that extends over time (interest income, total operating income and return on assets), thereby suggesting that advertising expenses should be capitalized and then amortized instead of being incurred as an expense immediately. To sum it all, the paper finds an evidence for banking sector that advertising inholds “future economic benefits” which is the key criterion necessary for asset recognition.
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12

Tajudeen Kolapo, Funsho, Joseph Oluseye Mokuolu, Samuel Obafemi Dada, and Adeola Oluwakemi Adejayan. "Strategic marketing innovation and bank performance in Nigeria." Innovative Marketing 17, no. 1 (2021): 120–29. http://dx.doi.org/10.21511/im.17(1).2021.10.

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To survive in the ever-increasing competition in the financial market, commercial banks need successful innovative strategies. However, there is insufficient information on appropriate innovative strategies required by banks. Primary data were obtained through a structured questionnaire. It was distributed among 1,200 bank employees and 300 bank customers of all eight systematically important banks (Access, Diamond, Eco, First, GTB, Polaris, UBA and Zenith) out of 21 deposit money banks in Nigeria as of December 31, 2016 by random sampling and stratified sampling techniques. The data were fitted to the regression-based model. The identified marketing innovation adopted by banks include innovative service provision (4.02), generation of new product with quality (3.65), entrance into new markets (3.60) and adoption of technological tools (3.57). Performance indicators considered are customer satisfaction and customer retention. Results showed that marketing innovation strategies of the banks significantly (p < 0.05) improve customer satisfaction. Improved service and product quality, introduction of new products and entrance to new market exert a positive and significant effect on outcomes of the banks. The estimated regression on customer retention showed that in a competitive environment, improved service exerts positive and significant (p < 0.05) influence. Furthermore, the impact of reduction in service cost is also positive and significant (p < 0.05), which is similar to the effect development of new banking products. The findings suggest that the pathway to raising performance of financial institutions in a competitive environment is diverse. There is a need for deployment of a modern banking technology, innovations around banking products and associated services.
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13

Oladejo, Morufu, Saliu Yinus, Azeez Abeeb, S. Shittu, and Sanni Tajudeen. "WHY THE QUEUING IN THE BANKING ENVIRONMENT IN THE ERA OF ELECTRONIC BANKING." Acta Tecnología 7, no. 1 (2021): 17–25. http://dx.doi.org/10.22306/atec.v7i1.99.

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Managing queuing within the banking business in Nigeria has constituted major challenges whose effects have not been thoroughly examined. This study sets to investigate the continuous queuing in the Nigerian banking environment despite e-banking adoption in Nigeria. The research adopted a survey design where primary data were obtained using a structured questionnaire. Fifty (50) respondents were purposively chosen. A purposive sampling technique was used which considered banks having branches within Ladoke Akintola University of Technology and Ogbomoso town. OLS regression was used to determine the influence of electronic banking on customers queuing the factors for queuing in the banking environment amid e-banking adoption at 0.05 level of significance. Findings revealed that queue in the study area was most of the time very high in the morning, high in the afternoon and evening while at night, most time witnessed no queue. Electronic banking had a significant influence on customers’ queuing in the study area. Further, Tendency to Hold Cash by banks customers (THC), Poor Internet Infrastructure (PII), Cybercrime (CC) were the major factors causing bank customer queue in the banking environment in Nigeria, followed by Inadequate of Banking Technology Management (IBTM) and E-Banking Transaction Cost (EBTC). Therefore, banks service providers should increase efforts on cashless e-banking services and ensure reliable internet service at all times. Bank customers should be made to appreciate other e-banking services than ATM and allay fear on tendency to hold cash.
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14

O. Temile, Sunny, Lucky Izobo Enakirerhi, Ighosewe Enaibre Felix, and Dadang Prasetyo Jatmiko. "RISK MANAGEMENT AND INTERNAL CONTROL SYSTEM OF NIGERIA’S BANKING SECTOR." Humanities & Social Sciences Reviews 7, no. 4 (2019): 943–49. http://dx.doi.org/10.18510/hssr.2019.74128.

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Purpose: This study empirically observed the relationship between risk management and the internal control system of the banks in Nigeria.
 Methodology: In order to achieve the main objective of this paper, we made use of data from the annual reports of fifteen commercial banks, covering a period of ten years (2007 – 2016). The study is empirical in nature and adopted a cross-sectional research design. Furthermore, the Panel Data Regression estimation technique was employed to estimate the specified model of the study.
 Result: The results revealed the existence of a negative and significant relationship between credit risk and internal control. Liquidity risk which was measured using liquidity ratio has a positive and statistically significant relationship with internal control of banks in Nigeria. Based on the findings, the importance of strong and vibrant internal control policies across banks in Nigeria cannot be over-emphasized. This is because the more the internal control put in place, the greater the liquidity for banks to carry out their banking operations. On the other hand, the greater the internal control, the lesser the credit risk.
 Applications: This research can be used for the universities, teachers, and students.
 Novelty/Originality: Due to the recurring financial distress and eventual liquidation of some banks in Nigeria, this study is very necessary as it stresses the relevance and needs for effective internal control strategies in line with global best practices.
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15

Ojukwu-Ogba, Nelson. "In Search of Financial Stability in Nigeria: From Legislation to Effective Regulation of Banks." African Journal of International and Comparative Law 25, no. 1 (2017): 20–46. http://dx.doi.org/10.3366/ajicl.2017.0180.

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The systemic importance of banks in any economy brings to the fore the inevitability of exploring ways of keeping banks not only strong but also within the safety level desired by depositors and financial managers. This is underscored by the invaluable and fundamental roles of these financial institutions in the maintenance of financial stability. The state of banking regulation in Nigeria, especially before the introduction of reforms in the sector, had given serious cause for concern. This observation is in light of serious illiquidity and systemic distress that was synonymous with the banking sector in Nigeria in the 1990s and even into the opening years of the twenty-first century. This article examines in detail the legal and institutional frameworks for banking regulation in Nigeria. It finds that the challenge of ineffective regulation of the banks in the country may not necessarily be associated with the dearth or non-comprehensiveness of statutes on the subject but rather borders on uncoordinated and ineffective enforcement mechanisms, coupled with policy inconsistency on the part of banking regulators. This situation engenders confusion, uncertainty and instability because prospective investors tend to be more hesitant, depositors shy away from saving with banks and banks tend to have to grapple with persistent illiquidity when the system is unpredictable. The article therefore advocates a policy shift from legislative review to effective enforcement of the existing laws regulating banks in Nigeria in order to grow these financial institutions into transparent, efficient, strong and globally competitive institutions.
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16

Aldeen, Khaled Nour, Syed Alamdar Ali Shah, and Sri Herianingrum. "PATRONAGE OF ISLAMIC AND CONVENTIONAL BANKS: THE CASE OF SYRIA." al-Uqud : Journal of Islamic Economics 3, no. 2 (2019): 98. http://dx.doi.org/10.26740/al-uqud.v3n2.p98-113.

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The aim of this study is to understand perception of conventional banks’ customers towards Islamic banking by examining their level of awareness about Islamic banking. The qualitative approach was used in the form of semi-structured interviews under the phenomenological approach in Damascus city. The main findings of this research are customers lack awareness of Islamic banking operations. Furthermore, Islamic banks’ stuff play a crucial rule to enhance awareness and willingness towards their services. This study revealed that an informative advertising campaign is highly recommended to raise the awareness level among Syrians towards Islamic banking. Moreover, Islamic banks should be more selective especially when they recruit customer service operation staff. This research is a pioneering attempt towards Islamic banking issues in the case of Syria from a customer perspective. It contributes to the Syrian perceptions towards Islamic banking literature.
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17

Adaramola, Anthony O., and Funso T. Kolapo. "Assessment of Bank Technology Machine and Mobile Banking as Market Strategies to Raising Performance of Banks in Nigeria." Journal of Economics and Behavioral Studies 11, no. 3(J) (2019): 108–15. http://dx.doi.org/10.22610/jebs.v11i3(j).2873.

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The market challenge in form of increasing competition for success in the banking sector calls for market strategies that are customer- based towards raising the performance of Nigerian banks. The use by banks, of Automated Teller Machines and Mobile banking are at the centre stage of this market strategy. Existing knowledge on this aspect of marketing is inadequate. This study assessed the empirical effects of Automated Teller Machine and Mobile banking as marketing tools on return on equity of banks in Nigeria. Both primary and secondary data were used in the study. The data were fitted to Panel regression models of Fixed and Random effects. Findings support increasing distribution of Teller machines and raising awareness on Mobile banking as result-oriented marketing strategy for banks.
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18

Adelegan, Olatundun J. "Internal and external governance mechanisms: Evidence from the Nigerian banking industry." Corporate Ownership and Control 2, no. 3 (2005): 62–67. http://dx.doi.org/10.22495/cocv2i3p6.

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This paper examines the relationship between internal and external governance mechanism employed by Nigerian banking companies. Data for the study was obtained from the annual reports of bank in Nigeria. I find a higher portion of non-executive directors and a greater likelihood of separating the role of company chairman and CEO in banks compared to similar studies of Nigerian quoted companies. The proportion of non-executive directors who are former executives is low. These suggest those banks are more likely to employ non-executives for monitoring. Banks in Nigeria have utilized audit committees since 1991 and the audit committees in Nigerian banks possess a great proportion of non-executive directors.
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19

Itah, Alagh Jacinta, and Ene Emeka Emmanuel. "Impact of Cashless Banking on Banks’ Profitability (Evidence from Nigeria)." Asian Journal of Finance & Accounting 6, no. 2 (2014): 301. http://dx.doi.org/10.5296/ajfa.v6i2.6268.

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20

Olatunji, Olaoye Clement, and Dada Raphael Adekola. "The Roles of Auditors in Fraud Detection and Prevention in Nigeria Deposit Money Banks: Evidence from Southwest." European Scientific Journal, ESJ 13, no. 31 (2017): 290. http://dx.doi.org/10.19044/esj.2017.v13n31p290.

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This study examined the impact of auditors captured by risk assessment, system audit and verification of financial report on banking fraud control in Southwest Nigeria. The study employed survey design in which a set of questionnaire was administered on the selected banks in Southwest Nigeria. Multiple regression technique and ANOVA were used for the analysis. The results indicated that the level of fraud control in Nigerian banks during the period covered was low; the result revealed that risk assessment management, system audit and verification of financial reports adopted by the banking industry in Southwest Nigeria limit the fraudulent activities among the Nigerian banks by 35, 13 and 18 percent respectively; the results also showed that audit roles captured by risk assessment, system audit and verification of financial reports were statistically significant in determining the fraudulent act in banking industry in Nigeria as revealed by (Tcal 4.446, 2.251 and 3.708 ˃ Ttab (141) = 1.684). Based on the findings, the study concluded that risk assessment, system audit and financial report verifications are carried out to determine the effectiveness and impact of auditors on fraud control in Nigerian banks which reveals that auditors’ roles need to be improved to enhance fraud control in banking industry. The study recommended that auditors should increase the scope of their activities on the efficiency of banks internal control system, risk assessment and system audit as this will enhance the detection of fraudulent activities. Also, management of banks should ensure strict compliance with their respective internal control system.
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21

Idris, Zainab. "Challenges Faced in Full Establishment of Islamic Banking System in Nigeria." International Journal of Islamic Business & Management 1, no. 1 (2017): 1–6. http://dx.doi.org/10.46281/ijibm.v1i1.44.

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Islamic banking in Nigeria is still at its infant stage and surrounded by a lot of challenges and set bank. It is important to note that despite the huge number of Muslims population in the country, little progress has been made in ensuring its full take off and operationalization. The paper there examines the challenges Islamic banking is faced with in Nigeria. Through review of past studies, the paper the paper identify factors like; Problem of Competition with dominant conventional banks, Problem of Competition with dominant conventional banks, Double taxation and others as the major challenges of Islamic banking in Nigeria. However the paper, the paper recommends that Islamic banking and finance in Nigeria offers a huge investment opportunity for both domestic and foreign investors what is most needed to achieve this, is for all stakeholders to collaborate in a way that a structured, functional and sustainable Islamic banking model will be formulated and communicated widely so as to gain general acceptability. Furthermore, the paper will serve as a guide to investors by pointing the problems the Islamic banking sector is facing in Nigeria.
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22

Olufemi Adeyeye, Patrick, Bolanle Aminah Azeez, and Olufemi Adewale Aluko. "Determinants of small and medium scale enterprises financing by the banking sector in Nigeria: a macroeconomic perspective." Investment Management and Financial Innovations 13, no. 1 (2016): 170–75. http://dx.doi.org/10.21511/imfi.13(1-1).2016.04.

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This study assesses from a macroeconomic perspective the determinants of small and medium scale enterprises (SMEs) financing by the banking sector in Nigeria between 1992 and 2014. The empirical model specifies commercial banks’ lending to SMEs as a function of selected macroeconomic indicators which include commercial banks’ total deposits, financial deepening, interest rate spread, lending rate, monetary policy rate, commercial banks’ total assets and inflation rate. The 2SLS estimation results show that only commercial banks’ deposit mobilization, depth of the financial sector and size of the banking sector act as determinants of SMEs financing by commercial banks
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23

Amadi, Agatha, Kehinde A. Adetiloye, Abiola Babajide, and Idimmachi Amadi. "Banking system stability: A prerequisite for financing the Sustainable Development Goals in Nigeria." Banks and Bank Systems 16, no. 2 (2021): 103–18. http://dx.doi.org/10.21511/bbs.16(2).2021.10.

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The banking system, which has been the fulcrum of funding for Nigeria’s economy, is plagued by instability in the face of a growing amount of non-performing loans. This is examined in the current milieu of the need for funding the Sustainable Development Goals (SDGs). Using a number of proxies for SDGs 8 and 9, annual time series data covering 1992 to 2019 were used with variables such as GDP per capita, commercial banks’ loans to small-scale enterprises, banking system stability indicators and liquid assets to total assets of banks. The study utilized the Autoregressive Distributed Lag. Findings showed that banking system stability has a significant positive effect on funding the SDGs 8 and 9 beyond the five per cent level of significance within the study period. Non-performing loans remained negative throughout the study. The result suggests that banking stability would enhance funding of the SDGs, and banks would be stable if they finance the SDGs. The policy implication explains the importance of banks actively pursuing opportunities to build sustainable enterprises and developing strategies that will enable their core banking business to be more venture-driven rather than consumer-oriented. In conclusion, there is a need to completely eliminate or reduce the quantum of non-performing loans from the system and establish a regulatory framework that will facilitate its expected role of intermediation in the economy profitably and successfully. AcknowledgmentThe authors would like to appreciate Covenant University for financial support to publish this paper.
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M. Ekong, Uduak. "Banking Sector Reforms and the Performance of Commercial Banks in Nigeria." Journal of World Economic Research 4, no. 3 (2015): 45. http://dx.doi.org/10.11648/j.jwer.20150403.11.

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Madugba, Joseph Ugochukwu, Egbide Ben-Caleb, Innocent I. Okpe, Oludare, S. Fadoju, Ben-Caleb Jane Ogochukwu, and Kingsley Iyke Mbamara. "Risk Management Committee, Financial Reporting Quality and Financial Performance of Deposit Money Banks in Nigeria." Research in World Economy 11, no. 5 (2020): 288. http://dx.doi.org/10.5430/rwe.v11n5p288.

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This Paper examined risk management committee and financial reporting quality on performance of banks in Nigeria with objective of finding out if risk management committee and financial reporting quality affect liquidity of the banks in our study. The data was gotten from annual report of the banks and Central Bank of Nigeria (CBN) statistical bulletin. Out of sixteen deposit money banks, five banks were used for a period of five years 2012-2016. The hypotheses were tested and the result showed that risk management committee does not affect liquidity level of the banks. However, financial reporting quality affect the net assets value per share of banks in Nigeria and the researcher recommended that there is need to strengthen the risk management committee at every banking organization in Nigeria and greater focus should be given to global reporting to ensure that Nigerian banks can compete favourably with that of other developing economies.
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Adewole, J. A., F. D. Dare, and J. K. Ogunyemi. "Implications of Financial Intermediation on The Performance of Commercial Banks in Nigeria: 2000-2017." Financial Markets, Institutions and Risks 3, no. 4 (2019): 94–105. http://dx.doi.org/10.21272/fmir.3(4).94-105.2019.

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The paper examined the arguments and counterarguments within the scientific discussion on Financial Intermediation and the performance of Commercial banks in Nigeria. Despite a series of reforms and restructuring aimed at enhancing the bank’s ability to provide services effectively, establish branch networks and finance the real sector, there is still insufficient domestic credit to commercial real-estate banks, affecting the success of financial intermediation in the Nigerian commercial banking sector. The main purpose of this study is to examine the impact of financial intermediation on the performance of commercial banks in Nigeria. The data came from a statistical bulletin of the Central Bank of Nigeria. A systematic literary approach to data analysis is regression analysis. In Equation 1, it was found that there is a significant relationship between total lending and the commercial bank lending rate in Nigeria. In Equation 2, it was found that there is a significant relationship between the overall credit ratio and the cash reserve in the commercial banks of Nigeria. In the commercial bank performance equation, it was found that there is a significant relationship between the total assets and the capital involved by commercial banks in Nigeria. In the commercial bank performance equation, it was found that there was no significant relationship between the loan and deposit ratio and the liquidity ratio in the commercial banks of Nigeria. It has also been found in Commercial Banking Performance Equation 5 that there is a significant relationship between gross domestic product and total credit in the commercial banks of Nigeria. Thus, the study authors recommend reducing the commercial bank loan rate so that investors see commercial banks as the number one source of funding, the Central Bank of Nigeria should increase the commercial banks’ minimum reserve in order to facilitate adequate lending to commercial customers by clients/investors. Commercial banks need to make effective use of the capital used to increase profitability. Commercial banks should help increase liquidity to increase their ability to cover customer withdrawals and increase loans and advances to customers. Commercial banks should allocate proper credit to the real sector for productive purposes in order to increase gross domestic product. Keywords: Financial Intermediation, Commercial Banks, Gross Domestic Product, Commercial Bank Credit.
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Bala Ado, Abdullahi, Amina Dahir Salman, Bala Ado Kofar Mata, and Aminu Kado Kurfi. "THE RELATIONSHIP BETWEEN THE INVESTMENT PORTFOLIO AND BANKING FINANCIAL PERFORMANCE IN NIGERIA." Asian People Journal (APJ) 3, no. 1 (2020): 141–51. http://dx.doi.org/10.37231/apj.2020.3.1.171.

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The study aims to investigate the relationship between the investment portfolio and banking financial performance in Nigeria. The study took an ex post factor research design and firm was used as the unit of analysis. A population of the 15 commercial banks was taken but Skye Bank was screened out due to the unavailability of data and 14 banks were used as the sample for this study. Panel data analysis was used to analyze the data with E-views version 9 using the three models; without effect, random effect and fixed effect. The study reveals that investment in bond has a significant but negative effect on return on the asset while cash reserve had a positive but an insignificant effect on financial performance and treasury bills has a negative and an insignificant effect on financial performance. There is also a need for the management of investment companies to have a solid organization structure, as it will influence their investment portfolio choice, to avoid insignificant choices like treasury bills which do not impact on their financial performance. The research, therefore, recommends that the management of commercial banks should decrease their investment in bonds, cash reserve and treasury bills so as to avoid depleting the return on asset and consider investment in other portfolios like insurance, pension, forex and so on.
 Keywords: Investment Portfolio, Banks, Financial Performance, Treasury bill, Cash reserve
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Elumaro, Adegboyega J., and Tomola M. ObamuYI. "Card Frauds and Customers’ Confidence in Alternative Banking Channels in Nigeria." European Scientific Journal, ESJ 14, no. 16 (2018): 40. http://dx.doi.org/10.19044/esj.2018.v14n16p40.

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The need to reduce banks’ operating costs and improve customer satisfaction has led to the deployment of Alternative Banking Channels (ABCs), through which banking transactions are performed. The Nigerian banking industry has aligned with this global trend leading to increased usage of ABCs by customers. However, fraudsters are taking advantage of this development to defraud unsuspecting customers resulting in customers’ loss of confidence. Arising from this problem, this paper investigated the effect of card frauds on customers’ confidence in ABCs in Nigeria. The study employed data obtained from Nigeria Deposit Insurance Corporation, Central Bank of Nigeria (CBN) and Nigerian Electronic Fraud Forum from 2012 to 2016. Various econometric analyses like Unit roots, co-integration test and Generalized Method of Moments were used to analyze the data. The Value of transactions on ABCs, proxied for customer confidence, was used as the dependent variable, while card frauds, proxied by value of frauds on Automated Teller Machines and Point of Sales (CPF), and web and online banking platforms (CNF) were included as independent variables. Banks’ Total Assets, Prime Lending rate and Inflation rate were included as control variables. The results showed negative relationship between card frauds and customer confidence in ABCs. The paper concluded that card frauds affect customer confidence in ABCs negatively leading to customers preferring inbranch transactions. The paper recommended improved collaborations between banks and CBN to tackle frauds and leverage on the Bank Verification Number platform to improve security of transactions on ABCs through biometric authentication.
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Akighir, David Terfa, T. Jacob Tyagher, and Aaron Ateata. "Agent Banking And Poverty Reduction In Benue State, Nigeria." Advances in Social Sciences Research Journal 7, no. 5 (2020): 213–29. http://dx.doi.org/10.14738/assrj.75.8058.

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The study investigated the impact of agent banking on poverty reduction in Benue State, Nigeria. The study is hinged on the agency theory, risk management theory, the regulatory dialectic theory and the basic needs theory. Focusing on the agent banking activities of the First bank PLC, the study used the Taro Yammene’s formula to select 199 agents for investigation. Questionnaire was used for data collection but only 185 copies of the questionnaire were retrieved for analysis. The study employed descriptive tools such as tables and percentages and paired t-test as well as Foster, Greer and Thornbecke (FGT) index. Also, a logit regression model was employed to ascertain whether or not agent bank has the probability of reducing poverty in Benue State. The study found that engaging in agent banking has the probability of reducing poverty in Benue State which is typically an agrarian state with high poverty incidence among highly unbanked population. Agent banking in this unbanked State where only 11 local government areas out of 23 local government areas have the presence of banks has the potential of increasing financial inclusion and enhancing financial literacy. With the presence of agent banking in the state, it will enhance business sustainability and facilitate financial transactions. These will increase economic activities and increase employments and reduce poverty. Given the potentials of agent banking for socio-economic development in the state, it is recommended that financial literacy awareness should be created so that rural population who have long lived unbanked to accept banking services via the agent banking. Also, banks operating in the state should leverage on the opportunity of agent banking to penetrate the rural population with a view to achieving financial inclusion in line with the CBN’s revived National Financial Inclusion Strategy (NFIS) which places implementation focus on women, rural areas, youth, Northern Nigeria and MSMEs to achieve 95% financial inclusion rate by 2024.
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Jameel, Shivan A. "CUSTOMER’S AWARENESS TOWARDS THE ISLAMIC BANKING SYSTEM Case Study on Selected Banking in Duhok City- Kurdistan Region." Humanities Journal of University of Zakho 5, no. 1 (2017): 230. http://dx.doi.org/10.26436/2017.5.1.192.

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Islamic banking system (IBS) is one of these sectors that affect the economy and it works with free interest rate. This study investigates the level of customer’s awareness toward IBS. The study was conducted on the two Islamic Banks only in Duhok city- Kurdistan Region. The data were collected using structured questionnaire and the sampling was random. Descriptive statistics and Statistical Package Social Science (SPSS V.20) were used to analyze the participants’ responses. The results indicated that customers of Cihan Islamic bank - Duhok and Kurdistan International Bank for Investment and Development are not fully aware of Islamic banking system. Therefore, the study suggests that for Islamic banks to remain active and competitive they need to develop quality-service level in order to supersede the conventional banking standards, invest in new products and services and also develop an effective communication plan by advertising and marketing in order to achieve Islamic customer needs and demands.
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Madugba, Joseph, Ben-Caleb Egbide, Dike Wozuru Jossy, Uche Toby Agburuga, and Onwubiko Onyebuchi Chibunna. "Effect of electronic banking on financial performance of deposit money banks in Nigeria." Banks and Bank Systems 16, no. 3 (2021): 71–83. http://dx.doi.org/10.21511/bbs.16(3).2021.07.

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The impact of technology on commerce cannot be denied, especially in relation to trade. This study was conducted to examine the impact of electronic banking on the financial performance of Nigerian deposit money banks. The data for the study was obtained from the Central Bank of Nigeria’s Statistical Bulletin and the National Bureau of Statistics’ Statistical Bulletin for various years, as well as from published financial statements of the banks under study. An ex-post facto research design was used and a normality test was carried out to establish the goodness of the data; descriptive statistics and a multicollinearity test were conducted in which the independent variables were found good. Regression was adopted to test two hypotheses. It was found that ATM has a positive and significant association with Earning EPS and ROA; POS and NEFT significantly affect ROA only, while WEB has an insignificant impact on both EPS and ROA. It is concluded that electronic banking significantly affects financial performance of deposit money banks in Nigeria. Thus, the study recommended that deposit money banks in Nigeria should educate their customers more in the use of NEFT, WEB, and POS, and that the amount of ATM withdrawals should be increased to improve bank performance.
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Ojeka, Stephen A., and O. Ailemen Ikpefan. "Electronic Commerce, Automation and Online Banking in Nigeria." International Journal of Innovation in the Digital Economy 3, no. 1 (2012): 11–26. http://dx.doi.org/10.4018/jide.2012010102.

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Electronic banking has been around for some time in the form of automatic teller machines and telephone transactions. More recently, it has been metamorphosed by the Internet with a new look and delivery channel for banking services that benefits both customers and banks. The objective of this paper is to find out the correlation between the anticipated benefits/challenges and encountered benefits/challenges. This paper empirically adopted the use of survey research to explore in quantitative terms the various challenges and benefits e-business poses to Nigerian businesses, with particular reference to Banking and Finance Industry. It was found out that there is a statistically significant difference between the anticipated and encountered benefits and major challenges in the potential security breaches faced by the customers. Constant training of employees both local and international on new development in online trading should be encouraged.
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Ugoani, John N. N., and Anthony Ugoani. "Business process reengineering and Nigerian banking system efficiency." Independent Journal of Management & Production 8, no. 4 (2017): 1173. http://dx.doi.org/10.14807/ijmp.v8i4.549.

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Prior to 2000, and before banks in Nigeria embraced the NBS was inefficient, characterized by frauds, long queues, nonperforming loans, illiquidity and distress. As one way of overcoming these challenges banks started to focus on BPR as a veritable tool to drive efficiency customer satisfaction and improved shareholder value. With the advent of BPR and process improvement efficiency gradually strolled back in to the NBS Against the prereengineering era when the liquidity ratio of the NBS was minus 15.92 percent in 1996 with no bank meeting the 30 percent minimum prudential requirement, the NBS had a positive average liquidity ratio of 65.69 in 2011 with all the banks meeting the 30 percent minimum liquidity ratio. The banks that introduced BPR early in the 2000s have remained without distress, liquid, efficient with high growths in gross earnings, total assets profitability and total equity. The research design was deployed for the study, and it was found that BPR has positive effect on NBS efficiency.
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Luke, Oluwagbuyi Olusola, and Anthony Olugbenga Adaramola. "Triple Bottom Line Reporting: An Assessment of Sustainability in Banking Industry in Nigeria." Asian Journal of Finance & Accounting 5, no. 2 (2013): 127. http://dx.doi.org/10.5296/ajfa.v5i2.4121.

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Triple bottom-line reporting is an emerging issue in accounting profession in Nigeria that aims at assessing and enhancing corporate performance with regards to sustainability. It widens the scope of traditional reporting which emphasises financial profitability. It considers the contributions of a corporate organisation towards the environmental and social sustainability thereby giving more attention to stake holders than shareholders. The primary objective of this study is to investigate whether triple bottom line reporting contributes significantly to sustainability of banking firms in Nigeria. In our analysis of data, the descriptive statistical analysis was used to evaluate the study. 400 questionnaires were administered on the senior and management members of staff in the 22 banks in Nigeria after re-consolidation. The data were analysed using chi-square statistical techniques. Also, annual reports of the 22 banks spanning from 2009-2011 were examined. The findings show that emphasis is still on financial profitability of the banking industry in Nigeria. The study hereby recommends that for sustainability to be enhanced in banking industry in Nigeria, adequate attention should be given to the environmental and social sustainability to complement financial profitability.
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Khadidja, Zerigui. "The client’s behaviour towards the bank in Algeria (Public Bank Vs Foreign Bank)." Financial Markets, Institutions and Risks 4, no. 1 (2020): 100–108. http://dx.doi.org/10.21272/fmir.4(1).100-108.2020.

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This paper summarizes the arguments and counterarguments within the scientific discussion regarding the behavioral aspects of customer choice of state or foreign bank banking services. The purpose of the study is to study and analyze the behavior of customers when choosing a bank category (state or foreign) to obtain banking services. In order to test the scientific hypotheses, we conducted a survey of clients and bank managers of 12 banks (6 states and 6 foreign). In Algeria, a separate range of financial transactions (in particular, housing lending and investment programs) is entrusted to state-owned banks only, so clients in Algeria do not leave state-owned banks, even if they also start servicing higher-quality foreign banks. The processing of the survey results showed that the key factors that determine the priorities in choosing clients of a state or foreign bank are: the reputation of the bank; tips from friends or acquaintances advice of a bank employee; accident; bank advertising (for foreign banks only). In addition, the choice of the bank by a client in Algeria is influenced by behavioral and institutional factors such as religion, traditions, and social customs. The survey found that just over half of the customers were satisfied with the services of state-owned banks, while 85% were completely satisfied with new banking technologies, ease of use and time savings among foreign bank clients. The main factors that determine the level of customer satisfaction with banking services are ease of knowing cash and payment for services; highly efficient organization and simplicity of credit mechanisms; adherence to the principles of Islamic finance by some foreign banks (alternative finance, where loans and savings do not imply interest rates); more advanced banking services (mainly for foreign banks). Keywords: bank, state bank, foreign bank, customer, competition, bank reputation, banking.
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Uchenna Okoye, Lawrence, Alexander Ehimare Omankhanlen, Johnson I. Okoh, Felix N. Ezeji, and Esther Ibileke. "Impact of corporate restructuring on the financial performance of commercial banks in Nigeria." Banks and Bank Systems 15, no. 1 (2020): 42–50. http://dx.doi.org/10.21511/bbs.15(1).2020.05.

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The implementation of the 2004–2005 bank capital reform in Nigeria, introduced to deepen the financial capacity of the banking system, has led to a major restructuring of the banking sector. The reform required banks to increase their equity capital by about 1150 per cent (from two billion to twenty-five billion naira) within 18 months. Due to compliance challenges, the reform formed just twenty-five out of eighty-nine banks that previously existed. More than seventy-five per cent of the banks emerged through mergers and acquisitions. However, despite the massive increase in assets and deposit growth, episodes of bank distress have remained a recurring irritant in the country’s financial system. This study compares bank performance in the pre- and post-reform periods to determine the usefulness or efficacy of the capital reform in boosting bank performance based on panel analysis of data from five banks. The study covered the period 1996–2016. The generalized method of moments was used to evaluate the parameters of the model. The result of the random effects model shows a weak positive effect of total assets and deposit growth on bank performance in the pre-reform period. However, the post-reform assessment reveals that while profitability is significantly low in large-sized banks, it is higher in smaller banks. Given the above evidence, the study asserts that profit performance of banks is substantially linked to restructuring of the sector.
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Offor, Emeka. "Corporate governance reforms in banks: Lessons from Nigeria?" Corporate Ownership and Control 8, no. 2 (2011): 47–50. http://dx.doi.org/10.22495/cocv8si1p5.

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In Sub-Saharan Africa, and indeed in most emerging economies, national governments have in one way or the other (in varying degrees) intervened in the running of corporations. These interventions (usually referred to as reforms) have been eliciting discourses on whether Governments should show interest, be involved in the running of corporations, and also on the effectiveness of those interventions. This paper reviews the subject of this discourse with base reference on banking reforms initiated by various administrations in Nigeria over the decades, articulates lessons from the reforms, raises questions for further research and argues that corporations and markets should be self regulated. National governments should provide operational guidelines, enabling framework and put in place a sustainable mechanism for monitoring, and intervene only when the need arises. The paper also calls for the development of new governance architecture for banks and corporations in order to address emerging corporate governance realities.
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Omotosho, Babatunde S. "Analysing User Experience of Mobile Banking Applications in Nigeria: A Text Mining Approach." Central Bank of Nigeria Journal of Applied Statistics 12, No. 1 (2021): 77–108. http://dx.doi.org/10.33429/cjas.12121.4/6.

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This paper analyses textual data mined from 37,460 reviews written by mobile banking application users in Nigeria over the period November 2012 – July 2020. On a scale of 1 to 5 (5 being the best), the average user rating for the twenty-two apps included in our sample is 3.5; with the apps deployed by non-interest banks having the highest average rating of 4.0 and those by commercial banks with national authorisation having the least rating of 3.4. Results from the sentiment analysis reveal that the share of positive sentiment words (17.8%) in the corpus more than double that of negative sentiment words (7.7%). Furthermore, we find that about 66 per cent of the emotions expressed by the users are associated with ‘trust’, ‘anticipation’, and ‘joy’ while the remaining 34 per cent relate to ‘surprise’, ‘fear’, ‘anger’, and ‘disgust’. These results imply that majority of the users are satisfied with their mobile banking experience. Finally, we find that the main topics contained in the user reviews pertain to (i) feedback on banks’ responsiveness to user complaints (ii) user experience regarding app functionalities and updates, and (iii) operational failures associated with the use of the apps. These results highlight the need for banks to continue to promote awareness of existing functionalities on their apps, educate users on how those solutions could be accessed, and respond to user feedback in a timely and effective manner.
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Sampson, Isaac Terwase. "(De)legitimising I-banks: the controversy over Islamic banking in contemporary Nigeria." Canadian Journal of African Studies / Revue canadienne des études africaines 47, no. 3 (2013): 405–26. http://dx.doi.org/10.1080/00083968.2013.831364.

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Obamuyi, Tomola Marshal. "Determinants of Banks’ Profitability in a Developing Economy: Evidence From Nigeria." Organizations and Markets in Emerging Economies 4, no. 2 (2013): 97–111. http://dx.doi.org/10.15388/omee.2013.4.2.14251.

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The unimpressive banks’ performance in Nigeria over the last decade has remained a source of concern for all and sundry. This study investigates the effects of bank capital, bank size, expense management, interest income and the economic condition on banks’ profitability in Nigeria. The fixed effects regression model was employed on a panel data obtained from the financial statements of 20 banks from 2006 to 2012. The results indicate that improved bank capital and interest income, as well as efficient expenses management and favourable economic condition, contribute to higher banks’ performance and growth in Nigeria. Thus, government policies in the banking system must encourage banks to regularly raise their capital and provide the enabling environment that will accelerate economic growth in the country. Bank management must efficiently manage their portfolios in order to protect the long run interest of profit-making.
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Ogege, Samson, and Tarila Boloupremo. "Deposit Money Banks and Economic Growth in Nigeria." Financial Assets and Investing 5, no. 1 (2014): 41–50. http://dx.doi.org/10.5817/fai2014-1-3.

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This paper examines the effect of deposit money banks intermediation role on economic growth and development in Nigeria. The main objective of the research was to ascertain the extent to which sectorial credit allocation by deposit money banks have influenced growth in the economy. Time series data covering the period 1973-2011 for deposits money banks credits in Nigeria and per capita gross domestic product were analyzed within the framework of Engle-Granger Representation Theorem; the approach estimated a co-integrating regression using the ordinary least square estimator, and then investigated the presence of a co-integration relation by examining the stationarity of the estimated residual series. The findings indicate that credit allocation to the production sector is significantly promoting economic activity. The implication that can be drawn from this study is that to ensure that the banking system performs its role of credit allocation effectively it must channel funds into productive investment and more productive uses; deposit money banks should act as efficient financial intermediaries devoted to allocating resources to the most productive uses.
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42

J.A., Oluwaseun, and Amos S.O. "A Comparative Analysis of Marketing Strategies Adopted by Specialised and Deposit Money Banks in Oyo State Nigeria." British Journal of Management and Marketing Studies 4, no. 2 (2021): 60–70. http://dx.doi.org/10.52589/bjmms-ez1kp6lu.

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Nigerian banking system is characterized by internal and external competition. The upsurge of new banks created room for innovation and further market sharing. A proxy to determine the extent of competition is the intensity of marketing strategies adopted by these banks in recent times. The strategies utilized by Specialized and Deposit Money Banks have been a subject of inquiry on whether they are alike or not. This work against the identified gaps, therefore, compares the marketing strategies adopted by specialized and deposit money banks and as well examines the effect of service quality management on performance of these banks. Data was collected through a self-administered questionnaire from a number of 102 bank staff in six purposely selected specialized and deposit money banks in Oyo state. SPSS was employed to aid the data analysis. Having analyzed the data, the study found out that there is an insignificant difference between the marketing strategies (promotion strategy, customer relationship management strategy and service quality) adopted by specialized and deposit money banks. Guided by the findings, the study recommended that new entrants going into banking and other financial institutions should stick to the various marketing strategies under the study with the most focus on service quality management. The work also offers that specialized banks need to have assurance, which refers to knowledge and courtesy of employees and their ability to inspire trust and confidence.
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Muritala, Taiwo Adewale, Muftau Adeniyi Ijaiya, Ahmed Oluwatobi Adekunle, and Mobolaji Kafayat Abidoye. "Capitalization and bank performance: Evidence from Nigerian Banking Sector." e-Finanse 13, no. 4 (2017): 67–75. http://dx.doi.org/10.1515/fiqf-2016-0036.

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AbstractThe study examines the impact of capitalization on bank performance of some selected commercial banks in Nigeria using econometric analysis on annual time series data of ten banks over the period of 2006 to 2014. The results from a Levin, Lin & Chu unit root test show that all the variables were non-stationary. The results from a Panel Least Square (PLS) estimate found that operating expenses, bank size and bank loan are negatively related to profitability but only bank loans are significant. On the other hand, bank deposit and bank liquidity are positively related to profitability but not significant. This conclusion has important policy implications for emerging countries like Nigeria as it suggests that capitalisation and total assets of a bank should be periodically evaluated. The regulatory authorities will therefore need to put in place appropriate machinery that will address issues of bank liquidity and assure asset quality in the industry.
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Novela, Selly, and Steffi Mutia Irenda Hanafie. "HOW PRODUCT DEVELOPMENT, ADVERTISING, AND SERVICE QUALITY INFLUENCE CUSTOMERS SAVING DECISION CASE STUDY ON STATED-OWNED BANKS IN JAKARTA." Social Economics and Ecology International Journal (SEEIJ) 1, no. 1 (2018): 11–20. http://dx.doi.org/10.31397/seeij.v1i1.5.

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The competition between Banks in Indonesia required the existence of a marketing strategy for appropriate banking products and services offered on the state-owned bank in Indonesia, including in Jakarta. This study aims to determine whether there is influence between variable Product Development, Advertising and Service Quality, to Saving Decision in State-Owned Bank in Jakarta. Methods of data collection using a survey distributed to 127 customers. The research method used quantitative descriptive analysis and method of data analysis used in this research is multiple regressions. The results of this study, shows that Product Development, Advertising and Service Quality has an influence on Customers Saving Decision at State-Owned Banks in Jakarta.
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Inegbedion, Henry, Emmanuel Edo Inegbedion, Samuel Jesuorobo Osifo, Sunday C. Eze, Adebanji Ayeni, and Olamide Akintimehin. "Exposure to and usage of e-banking channels." Journal of Science and Technology Policy Management 11, no. 2 (2019): 133–48. http://dx.doi.org/10.1108/jstpm-02-2019-0024.

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Purpose Emphasis of previous research on e-banking has been on factors that influence its adoption or constraints to the adoption or the extent to which customer awareness influences its adoption. This study investigated “Exposure to/usage of e-banking channels: Implications for customer awareness and attitude in Nigeria”. The purpose of this paper is to determine the extent to which consumers’ exposure to and usage of e-banking channels influence their awareness and attitude towards e-banking in Nigeria. Design/methodology/approach The study used the quantitative research design; specifically, the conclusive research design was used and data collection was done through the survey method. The population of the study consisted of the customers of EcoBank, First bank and Zenith bank in Edo, Kogi and Kwara states of Nigeria. A structured questionnaire was used to elicit the desired data from 480 respondents selected from 30 branches of 3 banks in two states. One sample t test was used to test for significance of the usage of e-banking channels to customers’ awareness and attitude towards e-banking. Subsequently, regression analysis was performed to determine the predictive power of the e-banking channels. Findings Customers’ exposure to and usage of ATM, internet banking and mobile banking has significant influence on consumers’ attitude towards e-banking in Nigeria. In view of the findings, a modified model of customer usage and attitude towards e-banking in Nigeria is proposed. Research limitations/implications The customer’s inability to exercise absolute right on the banking option to use at all times and the non-inclusion of other channels of e-banking whose usage can influence consumers’ awareness and attitude towards e-banking. Practical implications The need for financial institutions, especially banks, to expose their customers to e-banking channels to demystify their fears as well as increase their awareness and thus influence their attitude to e-banking. Social implications Exposure of bank customers to e-banking will reduce cash transactions and thus help to significantly reduce social vices associated with physical cash, especially armed robbery. Originality/value The work is a departure from previous studies because it is the only one that has emphazised exposure to e-banking as a solution to awareness creation and positive attitude of customers. Its value lies in its potential to make e-banking user friendly in no distance time.
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Werigbelegha, Andabai Priye. "Theoretical Investigation for the Failure of Lehman Brothers and Merril Lynch: A Lesson for Banking Institutions in Nigeria." African Journal of Accounting and Financial Research 4, no. 2 (2021): 88–93. http://dx.doi.org/10.52589/ajafr-s9jewhy3.

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The study theoretically examines the failure of Lehman Brothers and Merril Lynch as a lesson for the banking institutions in Nigeria. Hence, the instability experience in the Nigeria financial system in recent time; especially, banking sub-sector was as a result of institutional failure. Banking experts in Nigeria viewed that the failure of the two banks was an enough signal to the Nigerian banking industry. Hence, the study reveals that the two banks were absolutely limited to the size and age in determining their future instead of depending on the effectiveness and efficient management of risky assets. Hence, the conventional lending procedures are not instituted; rather than depending on subprime mortgage arrangement that has no collateral securities. The declining home prices has make refinancing more difficult as a result of inadequate innovations in securitization. The recommends that the regulatory authorities should not only relied on the conventional tools of bank supervision, but, they should employ more non-conventional methods of obtaining classified information. The financial institutions should train and retrain their employees to meet the current reality on ground. The conventional lending procedures should be instituted rather than depending on subprime mortgage management that did not have collateral securities. The Central Bank of Nigeria (CBN) should be proactive to ensure effective supervision and risk management principles.
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Ibrahim, Sardar Shaker, and Odunayo Magret Olarewaju. "Why is Higher Institution Students Un-banked in Duhok City? Evidence from a Survey Analysis." International Journal of Finance & Banking Studies (2147-4486) 8, no. 3 (2019): 13–20. http://dx.doi.org/10.20525/ijfbs.v8i3.832.

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This paper attempts to find out why higher institution students in Duhok are not opening or having bank accounts. With the use of interview process and questionnaire, 100 students were selected from Newroz University, Dohok Polytechnic University and Dohok private technical institute in Duhok city. It was found from this study that most of these students’ approximately 90 students of them have no bank accounts while only 10 of them have bank accounts. Moreover, this research found that trust on banks, security, bad banks infrastructure, lack of money, costs of opening bank accounts, access to bank accounts and unemployment are the main reasons for low banking interest among students in Duhok city. However, the highest reason is lack of trust on Duhok banks and lack of money due to high unemployment rate. It is suggested that banks in Duhok city should encourage students to open bank accounts by advertising the importance of banking services and offer student loans. Also, Duhok government should award scholarship to student to ease the pressure from the unemployment menace in the country.
 Keywords: Un-bank, Bank trust, Poverty, Banking access
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48

Fan, Hong, Chirongo Moses Keregero, and Qianqian Gao. "The Application of Macroprudential Capital Requirements in Managing Systemic Risk." Complexity 2018 (2018): 1–15. http://dx.doi.org/10.1155/2018/4012163.

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When setting banks regulatory capital requirement based on their contribution to the overall risk of the banking system we need to consider that the risk of the banking system as well as each banks risk contribution changes once bank equity capital gets redistributed. Therefore the present paper provides a theoretical framework to manage the systemic risk of the banking system in Nigeria based on macroprudential capital requirements, which requires banks to hold capital that is proportional to their contribution to systemic risk. Using a sample of 10 Nigerian banks, we reallocate capital in the system based on two scenarios; firstly in the situation where the system shocks do not exist in the system, we find that almost all banks appear to hold more capital; secondly, we also consider the situation where the system shocks exist in the system; we find that almost all banks tend to hold little capital on four risk allocation mechanisms. We further find that despite the heterogeneity in macroprudential capital requirements, all risk allocation mechanisms bring a substantial decrease in the systemic risk. The risk allocation mechanism based on ΔCoVaR decreases the average default probability the most. Our results suggest that financial stability can be substantially improved by implementing macroprudential regulations for the banking system.
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49

Demko, Mariana. "Development of integrated marketing Internet communications in the activity of Ukrainian banks." Marketing and Digital Technologies 5, no. 1 (2021): 101–12. http://dx.doi.org/10.15276/mdt.5.1.2021.6.

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In modern conditions the Internet is developing rapidly. Marketing communications on the Internet is one of the main elements of Internet marketing of banking institutions and an important element in establishing relationships with target audiences and managing them, informing customers, improving the image of the bank. It is determined that the Internet today covers the information, communication and logistics areas of marketing communications of banks. The paper identifies the areas of integrated marketing Internet-communications in the activities of banks and their main elements to present their characteristic. At the present stage of development of Internet-communications in activities banking, it is advisable for banking institutions to use advertising, digital and creative strategies. It was found that the current trends in the development of marketing communications on the Internet also indicate the growth of Internet-communications in social networks as an important mechanism for interesting the bank customers and forming interaction with them and the development by the bank of its website, its attractive design, updating information on it. The results of the study showed that the largest share of Internet users in Ukraine uses mobile phones or smartphones, the number of which is growing, which expands the capabilities of banks in the field of Internet-communications. It was established that the most active banks in the media space are banks with state share: JSC CB «PrivatBank», JSC «Oschadbank», JSC «Ukreximbank» and banks of foreign banking groups such as JSC «Raiffeisen Bank Aval», JSC «OTP BANK», JSC «ALFA-BANK». JSC «FUIB» is among the banks with private capital. At the same time, the largest media activity of banks in 2019 was observed in banks of foreign banking groups, and in 2019, 2021 by the number of messages in state-owned banks. The analysis of the collected marketing information showed that the largest number of messages from the leading banks of Ukraine by categories of media was observed in the Internet media, as the Internet is a convenient, cheap and effective communication channel in all areas activities. The expediency of using the Internet to promote banking products is also due to the fact that recently the effectiveness of traditional channels for disseminating information about banks and their products has decreased. Key words: integrated Internet-marketing communications, banks, Internet marketing, mediaactivity of banks, means of information dissemination
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50

Sharma, Rajesh Shankar, and N. S. Bhalla. "Comparative Analysis of Retail Banking Promotional Measures- A study of customer perception towards promotional strategies adopted by Indian Commercial Banks." Scholedge International Journal of Management & Development ISSN 2394-3378 3, no. 11 (2017): 185. http://dx.doi.org/10.19085/journal.sijmd031101.

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In today’s competitive financial world, each financial institution is trying hard to get the maximum share in terms of profit, sales and customers. A customer may be salaried or self employed. Irrespective of the profession, he/she requires banking services like a requirement of loan, services of foreign exchange, safe deposit of money etc. In order to meet and exceed customer’s expectations, Indian banks offer customized banking products. Bank main objective is to get new customer and to retain the existing one. In order to attract new customers, banks are adopting various promotional measures like sales promotion, advertising, personal selling and publicity. Which promotional measure is the most striking one and is liked by customers, poses a big question mark? In order to study the most preferred promotional measure, a survey is being conducted to know the customer preference. 50 customers, each from Axis Bank and IndusInd Bank, are selected for study. The outcome was astonishing as the customers of Axis Bank gives preference to public relation and customers of IndusInd bank gives preference to effective advertising.
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