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1
Syphus, Matthew. "The marketing of university libraries, with special reference to South African university libraries." Master's thesis, University of Cape Town, 1990. http://hdl.handle.net/11427/8365.
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Bibliography: leaves 251-262.The investigation was undertaken to establish, in the first place, whether it is correct to assume that university library managers in South Africa do understand the main tenets of marketing. Secondly, the investigation was undertaken to determine whether these librarians actually do implement some or all of the principles of marketing in the management of their libraries. The study was carried out in two parts: a literature survey and an empirical investigation. The investigation was confined to university libraries in South Africa. The literature survey of the relevant marketing literature had a twofold purpose. In the first place, the marketing of libraries could only be properly appreciated within the context of understanding what is meant by marketing. Secondly, it was an underlying assumption of the investigation that in order to determine whether the management of South African university libraries did understand and apply the principles of marketing, the questions posed to them in the survey would of necessity have to reflect the principles, concepts, terminology and techniques of marketing, as established in the literature survey. The survey of marketing literature therefore endeavoured to establish clearly the main tenets of marketing and the techniques of marketing planning, the broadened marketing concept which has extended marketing to non-profit organizations, and, the significance of the interactive relationship of services marketing. A survey of the relevant literature of librarianship was undertaken to gain an insight into how marketing was perceived by the Anglo-American library world. It was against this broader background of the literature of librarianship that the South African experience was considered. As part of the empirical investigation a questionnaire was constructed and mailed to the respondents in order to determine whether the principles of marketing are understood and implemented by university libraries in South Africa. The analysis of the data obtained from the questionnaire indicated that the management of South African university libraries have a general understanding of the principles of marketing, although at present only a small minority have an in-depth knowledge of it. From the analysis of the data it is also apparent that South African university library managers to a greater or lesser extent do carry out some of the main activities of marketing, although, for the present, they do not necessarily consider that they are implementing formal marketing planning in their libraries. Only a small minority of university libraries are actually engaged in some formal marketing activities.
2
Kalley, Jacqueline Audrey. "Apartheid in South African libraries : the Transvaal experience /." Lanham (Md.) : Scarecrow press, 2000. http://catalogue.bnf.fr/ark:/12148/cb40223810g.
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Texte remanié de: Thesis Ph. D.--Information studies--Pietermaritzburg--University of Natal, 1994. Titre de soutenance : The effect of Apartheid on the provision of public, provincial and community library services in South Africa with particular reference to the Transvaal.Bibliogr. p. 217-228. Notes bibliogr. Index.
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Adams, Brandon. "The knowledge, skills and competency requirements for music librarians in academic music libraries in the Western Cape, South Africa." Master's thesis, University of Cape Town, 2017. http://hdl.handle.net/11427/26881.
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The objective of this study was to determine the knowledge, skills and competencies required for music librarians in academic music libraries in the Western Cape of South Africa, in order for these libraries to effectively serve their scholarly communities. In addressing this objective, the following research questions were generated: What are user expectations of academic music library services in the Western Cape?; To what extent are these expectations currently being met?; and, What are the knowledge, skills and competency requirements for music librarians in academic libraries in the Western Cape of South Africa? The study was supported generally by Core competency theory and more specifically by the Music Library Association (MLA) core competencies for music librarians. The study's research approach was qualitative and exploratory, incorporating a multiple case study design. Empirical data were collected via semi-structured interviews and focus group discussions with purposively sampled music librarians, academics and postgraduate students at the two higher education institutions in the Western Cape, Stellenbosch University and the University of Cape Town. Both these universities have music departments and music libraries. The data collected were analysed using thematic content analysis from recorded interviews and focus group discussions. The study's conclusions are centered on the main findings and discussion in the context of the reviewed literature and the theory supporting the study. It presents, based on the findings, knowledge, skills and competencies required to professionally and confidently serve the music library's scholarly community. While the study is empirically grounded in the music library and university environment in the Western Cape of South Africa, it has both practice and theoretical relevance to the broader world of music librarianship. The findings of this study to a large extent concur with the MLA core competency framework for music librarians but also updates it in terms of the modern digital information environment as well as a transformative society sensitive to cultural contextuality. It recommends to the music librarianship practice environment and contributes to the existing body of knowledge on competencies for music librarianship, an adjusted and extended MLA core competency framework (Hunter, 2002) which it hopes will be basis for further practice and research in the area of music librarianship.
4
Cuthbertson, Mary-Lynn. "Libraries and academic development strategies in South African universities." Master's thesis, University of Cape Town, 1992. http://hdl.handle.net/11427/13393.
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Bibliography: leaves 122-145.This dissertation examines the role of university libraries in academic support and development programmes in South Africa. It focuses on how libraries and librarians can assist under-prepared students whose educational backgrounds under apartheid have not equipped them for the transition from school to university. The socio-political, educational and library contexts are analysed in comparative perspective by looking at the experience of ethnic minorities in the United Kingdom. Issues of nation building and multi-culturalism in both Britain and South Africa are critically discussed, and the institutional aspects of professional librarianship are construed as the backdrop of user education in academic libraries. Academic development strategies in university libraries are reviewed under the rubric of affirmative action, racism awareness training, a multi-media environment, reading programmes and information retrieval and censorship. Recommendations are offered on the basis of an investigation of the literature on user education in libraries and its application to academic development for under-prepared students.
5
Hell, Maud. "School Libraries in a Democratic South Africa." Thesis, Malmö högskola, Institutionen för konst, kultur och kommunikation (K3), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-23187.
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Mila, Nyameka. "Job satisfaction in a South African academic library." University of Western Cape, 2011. http://hdl.handle.net/11394/3514.
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Magister Bibliothecologiae - MBiblThe purpose of this project was to investigate job satisfaction at the Cape Peninsula University of Technology Library (CPUT). Academic libraries throughout the world and in South Africa have undergone massive change in the last few years. CPUT Library is the result of the merger of two technikon libraries in 2005. The study aimed to investigate the impact of the merger on staff job satisfaction. If libraries are to meet the challenges of change, they need satisfied and committed staff. This dissertation project is framed by two closely related models in human resources management, namely Herzberg‟s two factor theory of motivation and Hackman and Oldham‟s Job Characteristics Model (JCM). Questionnaires were used to gather data from 91 library staff in CPUT. A total of 44 responded. The survey identified areas of satisfaction and dissatisfaction among staff and the impact of the merger on staff who were employed before 2005. The study finds that 66% report overall job satisfaction with strong satisfaction with the work itself and the sense of accomplishment it brings. The majority of library staff is dissatisfied with promotion prospects and work distribution. Despite the years of restructuring, there are several comments on library structures. The need for more participative style of management and clear reporting structures are mentioned. The four questions on respondents‟ future plans reveal that affective commitment to the institution is not very high. Respondents like their work but 48% say they would accept a job outside the CPUT Library and only 50% claim to be proud to say they work at CPUT Library, with another 27% neutral. There are mixed findings on the impact of the merger, which might well be connected to the lack of institutional commitment. Only 50% of respondents who were at CPUT before the merger claim to be more satisfied now than before it. And the open-ended questions uncover the challenges in building or rebuilding a sense of belonging.
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Mphidi, Makotoko Hamilton. "Strategy for South African public libraries to bridge the digital divide." Thesis, University of Pretoria, 2016. http://hdl.handle.net/2263/61317.
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This thesis reports on a study that investigated the role of public libraries in addressing the digital divide in South Africa. The study started in 2006. This study addressed the main research question:
"How should a theoretical model look for South African public libraries to contribute to bridging the digital divide?"
The central research problem was further addressed by asking the following questions:
• What are the scope and implications of the digital divide? (These include the meaning of the concept, the dimensions and the factors leading to the digital divide.)
• What has been reported on the role of libraries (including information services) in bridging the digital divide?
• What have libraries in South Africa done to address the digital divide, and which possibilities are foreseen?
• How can South African libraries be positioned to contribute to bridging the digital divide?
The study followed a survey method using interviews with directors of Provincial Library Services (or their representatives), which are the controlling bodies of public libraries in South Africa, questionnaires distributed to representative staff members of participating public libraries in Gauteng, Limpopo and KwaZulu-Natal and individual interviews with selected heads/representatives of public libraries in Gauteng, Limpopo and KwaZulu-Natal. Data collected through the questionnaires were both quantitative and qualitative. Data was collected between 2011 and 2012. Quantitative data were analysed using Statistical Package for Social Sciences (SPSS), while qualitative data from interviews were analysed by content analysis and thematic categorising of information. In October 2015 a follow-up study of limited scope was conducted with three representatives from the three provincial library services to establish developments since the first round of data collections.
Seven out of nine directors of Provincial Library Services in South Africa participated in the study. Furthermore, 247 public libraries from Gauteng, Limpopo and KwaZulu-Natal out of 463 public libraries and 18 heads/representatives of public libraries participated in this study. Findings on the opinions expressed on the role of public libraries in bridging the digital divide include the following: providing access to information and communication technologies (ICTs), offering information literacy and ICT literacy training, providing information to reduce the gap between "haves" and "have-nots", providing communities with equal, free access, reaching out and spreading ICTs to those who may not have online access and support and facilitating and promoting information exchange and communication between citizens and the government.
The overall findings from the study were that although provincial library services have documents containing information on their mission and vision, their mission and vision statements do not address the digital divide or shed any light in this regard. The study found that provincial library services aimed to support public libraries to provide information resources, services to communities and access to information through ICT via targeted fund transfers to municipalities.
None of the provincial library services included in the study had an explicit policy and strategies aligned to its vision and mission to guide and enable it in addressing the digital divide. Although all provincial library services included in the study had access to computer facilities in their headquarters, there were still disparities in the number of computer facilities available. It was also found that none of the provincial library services had its own website at the time of the study. They depended on the websites of their parent organisations. The study found that very few provincial library services had information technology (IT) units/departments charged with the responsibility of taking care of ICT facilities. They depended on external ICT service providers or the IT departments of their parent organisations to maintain the library's ICT infrastructure.Thesis (PhD)--University of Pretoria, 2016.
Information Science
PhD
Unrestricted
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Mabweazara, Rangarirai Moira. "Use of social media tools by library staff at the University of the Western Cape, South Africa and the National University of Science and Technology, Zimbabwe." University of the Western Cape, 2014. http://hdl.handle.net/11394/4120.
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Magister Artium - MAAcademic libraries in the economically developed countries have taken the lead in adopting and appropriating various social media platforms to enhance services offered to their patrons. However, there are many unanswered questions on how libraries in the economically developing countries of the South, Africa in particular, are using social media in their service delivery, as well as in the personal lives of their librarians. Against this backdrop, this study investigated how librarians at the University of the Western Cape (UWC), South Africa and the National University of Science and Technology (NUST), Zimbabwe deploy and appropriate social media technologies. It examined the familiarity, benefits, challenges as well as the factors shaping and constraining the use of social media by academic librarians in the two institutions. In doing so, the study adopted the Technology Acceptance Model (TAM) by Fred Davis (1989) as its conceptual framework. Methodologically, the study deployed a Web-based questionnaire (administered via e-mail) with 59 academic librarians at UWC and 40 academic librarians at NUST. To ensure the validity of the study the questionnaire was pretested among a few librarians at the NUST. The findings of the study show that UWC librarians are more adept at appropriating social media applications than NUST librarians. The study further revealed that UWC librarians are directly in charge of managing social media whereas at NUST the Information Technology (IT) department is responsible for managing the applications. Similarly, while UWC Library largely uses social media for marketing their services, NUST library uses the platforms for reference services. The study also notes that there is a thin line between personal and professional uses of social media. In particular, personal uses of the platforms have a direct influence on their use in work-related contexts. Some of the motivating factors for the use of social media by librarians across both universities are: patron demand, low cost, ease of use and functionality. The study also highlights the factors militating against the effective use social media and recommends that library management for both institutions should put in place supportive policies to encourage their effective use for the benefit of service users.
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Kavulya, Joseph Muema. "University Libraries in Kenya." Doctoral thesis, Humboldt-Universität zu Berlin, Philosophische Fakultät I, Institut für Bibliotheks- und Informationswissenschaft, 2004. http://dx.doi.org/10.18452/15022.
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Ganz allgemein zeigen die Ergebnisse dieser Untersuchung, dass die gegenwärtige Lage der Bibliotheken in staatlichen Universitäten durch extrem geringe Ressourcen für die Bücher-, Zeitschriften und Mediensammlungen und hinsichtlich Ausstattung und Personal gekennzeichnet. Private Universitäten haben diese Probleme in weit geringerem Maße. Unter Studierenden, Lehrenden und Universitätsbeamten ist durchaus die Ansicht verbreitet, dass Universitätsbibliotheken eine entscheidende Rolle in Lehre, Forschung und Studium spielen. Man nimmt allerdings auch zur Kenntnis, dass die Universitätsbibliotheken in Kenia, besonders diejenigen der staatlichen Universitäten, keine wirkungsvollen Dienstleistungen erbringen. Dies hat zur Entwertung ihrer Rolle in der Hochschullandschaft geführt. Die Studie zeigt, dass die moderne Informations- und Kommunikationstechnik in die kenianischen Universitätsbibliotheken Einzug gehalten hat. Doch ist die Entwicklung zum einen durch die Finanzierungslücken behindert worden, sodass Computer nicht angeschafft und Netze nicht aufgebaut werden konnten, zum anderen durch das Fehlen von geschultem EDV-Personal und durch die kümmerliche Telekommunikations-Infrastruktur im Lande. Diese Untersuchung kommt zu dem Ergebnis, dass Maßnahmen erforderlich sind, die Situation der Universitätsbibliotheken in Kenia zu verbessern - dies auch als ein Weg, die Qualität des Universitätsstudiums in Kenia zu steigern. Diese Maßnahmen umfassen zunächst die Aufnahme einer langfristigen Planung auf allen Gebieten bibliothekarischer Arbeit. Zweitens sollten die leitenden Bibliothekare die zentrale Bedeutung der Bibliotheken hervor heben, welche ihnen im Zusammenhang der gesamten Universität zukommt. Um nutzbare Quellen der Information zu bleiben, müssen die Universitätsbibliotheken in Kenia, die moderne Informations- und Kommunikationstechnik einsetzen. Die Anwendung neuer Informations- und Kommunikationstechnik kann den Bibliothekaren an den Universitäten helfen, besseren Zugang zu örtlichen und zu globalen Informationen zu schaffen, zum Beispiel durch elektronische Media und Internetzugang.This study argues that the provision of library services in Kenyan public universities is characterised by extremely inadequate resources in terms of funds, information materials, equipment and staff. Private university libraries experience these problems albeit to a lesser degree. Although there is widespread opinion among students, lecturers as well as university administrators that university libraries play a critical role in the teaching, research, and learning activities, there is also awareness that university libraries in Kenya, especially those in public universities are not effectively providing services which has limited their role in research and learning in the university. Finally, modern information and communication technology is being incorporated in the management of university libraries in Kenya. However, this trend has been hindered by first, lack of funds to purchase equipment such as computers and set up networks, secondly by lack of skilled personnel in information technology, and finally by poor telecommunications infrastructure in the country. There is therefore need for adoption of strategic planning in all areas of library management and to remain viable sources of information, university libraries in Kenya have to make use modern information and communication technology. This will enable university libraries to facilitate better access to local and global information for example through electronic and internet media.
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Maphopha, Khomotso Amanda. "The training of cataloguers in university libraries in South Africa." Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-07132006-162547/.
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Sikhosana, Regina Balengane. "Managing electronic resources at selected tertiary institutions in the Western Cape, South Africa." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2727.
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Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2016.The aim of this research study is to explore the management of electronic resources used in libraries. Three tertiary institutions were used as case studies. The unit of analysis was the three libraries, with library employees (14) working and managing electronic resources being the unit of observation. Non-random, purposive sampling techniques were used. The finding of this study suggests that the participants do not use the Aleph integrated library system (ILS) optimally to manage electronic resources. Library employees do not keep up with current and new emerging technology trends in the library and academic environment. There is a lack of training, as well as understanding, of business processes and workflows. This is emphasised by a lack of knowledge of library system environments and, finally, the high cost of implementing the library systems. Electronic resource management (ERM) systems emerged in the early 2000s, and it became clear that traditional integrated library systems did not have sufficient capacity to provide efficient processing for meeting the changing needs and challenges of libraries at tertiary institutions. Libraries find it challenging to manage the wide range of licensed electronic resources, collaborating, cooperating and sharing resources with different libraries. The increasing number of electronic resource demands from users for remote or off campus access makes it difficult for libraries to manage electronic resources. As a result of this inability to manage the electronic resources, libraries are not effectively and efficiently using appropriate electronic resource systems to meet their business requirements.
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Ntshuntshe-Matshaya, Pateka Patricia. "Investigating the relevance of quality measurement indicators for South African higher education libraries." University of the Western Cape, 2021. http://hdl.handle.net/11394/8337.
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Philosophiae Doctor - PhDThis study investigates the relevance of quality measurement indicators at higher education libraries for faculty academics, librarians, and students. The study followed a mixed-method design with a mixture of quantitative and qualitative data collection. Faculty academics, librarians and students ranked the existing quality measurement indicators for South African higher education libraries. The findings revealed that for library quality measures to meet the needs of faculty academics, librarians, and students, the resources must be accessible both physically and virtually, and staff should be accountable and willing to offer services responsive to the users' needs and expectations of a safe, secure, and comfortable library space, be it physical or virtual. The qualitative data highlighted the importance of adequate resources and the adoption of new developments as measures for quality. Quality measurement indicators must include elements such as adequate funding; relevant resources aligned with teaching and learning programmes; programmes that are integrated into teaching plans; effective supplier collaboration with respect to the process of acquiring relevant learning materials; effective student training; communication of the value of library services and alignment with the student learning outcomes; research support in a digital environment with e-tools and website navigability; research data management; and open access, which is a prominent role of the library. Based on the data, there was a quality measure (process) that was commendable even though it did not form part of the existing quality measures nor a service whose relevance was assessed. The separation of undergraduate and postgraduate learning spaces was amongst those services that ranked quite high from the students' responses (qualitative data). Even though there were differences emphasized on each indicator by either faculty academics or students, there were also discrepancies in the interpretation of what each quality indicator means to each study population group. As the study of this nature has recommendations and gaps identified in terms of research findings, it is quite important to record that there was a series of gaps that were identified in terms of library expectations and perceptions. These gaps were suggested as part of further research that must be conducted to fill the void in terms of library users’ voices in the development of higher education library measurement indicators.
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Bopape, Solomon Tsekere. "Management development needs of library managers in South African university libraries regarding human resources management tasks and activities." Pretoria : [s.n.], 2001. http://upetd.up.ac.za/thesis/available/etd-10242005-090817/.
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Adams, Roldah. "Historical development of Islamic libraries internationally and in South Africa a case study of the Islamic Library in Gatesville /." Thesis, Click here for online access, 2003. http://dk.cput.ac.za/cgi/viewcontent.cgi?article=1003&context=lib_papers.
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Ncoyini, Samuel Sibongile. "The use of information and communication technologies to disseminate information to users in public libraries: a case study of Nyanga, Brown's Farm and Crossroads public libraries." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7805_1189593665.
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Information and communication technology (ICT) is foreign to a number of public libraries and those libraries that have a technology infrastructure in place, suffer from an under-utilization of the technology, owing to a shortage of skills that are critical to boost the library into the global information society. It is important that staff in public libraries have the necessary skills and positive attitude to use the technology offered to them. The main objective of this study was to determine the use of ICT's in Nyanga, Brown's Farm and Crossroads public libraries and make recommendations towards effective use of ICT in the above-mentioned public libraries.
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Sinyenyeko-Sayo, Nondumiso Constance. "Improving library services through the application of business performance concepts." Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_4120_1188477680.
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In virtually any field of endeavour today, access to information is a prerequisite for success. Libraries form the repositories with user-friendliness their mission. This has lead to the need for new ways to evaluate library performance. Astute library managers will plan for such developments, taking into account current and future trends that impact on library services. Library services are also affected, for example, by financial considerations and staffing problems. Further complicating matters are the demands of their clients who have developed increased expectations of improved service, and also a desire for more self-service opportunities. Such changes raise the question: &ldquo
to what extent can libraries apply business performance management techniques to assess their performance.&rdquo
This, then, is the research question for this study.
This work will evaluate library performance with the aim of improving service management. Its targets are the UWC library, and others, such as the Stellenbosch University, and the Cape Peninsula University of Technology. The application of selected service management techniques and measures used in business will be explored. These techniques include The Balanced Scorecard, critical success factors and service quality. The study also touches on transformation and change management. An obvious source of information about library management is the corps of managers. The secondary source of information is the community of library users.
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Paton-Ash, Margaret Sanderson. "Issues and challenges facing school libraries: a case study of selected primary schools in Gauteng Province, South Africa." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003543.
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Fewer than 8% of schools in South Africa have functioning libraries. There is no national policy for school libraries which compels School Governing Bodies and principals to have a library in their schools. This qualitative study, based on grounded theory, investigated ten primary schools in Gauteng that had libraries, or were in the process of setting up a library with the intention of providing a rich description of the issues and challenges facing these schools. The schools were chosen on the basis of location (Soweto and Johannesburg), and the school fees that were paid in a continuum from low/no fee paying schools to the fee paying ex Model-C schools. The resourcing of the school library, the operation of the school library and the role of the library were examined. The findings highlight the lack of a national policy, of school library posts, the theft of computers as a result of the lack of security, as well as the lack of understanding by teachers of the role the library in teaching and learning. Furthermore, there appears to be a disjuncture between the trends evident in the international literature on school libraries and what is actually happening in the primary school libraries in my study. Most significantly low/no fee paying schools with libraries were the exception and those that did have libraries were as a result of the enthusiasm and efforts of one or two individuals with the backing of the principal. Ex-Model C schools had the advantage in terms of the provision and staffing of school libraries as they had the funds to support them and, in some cases, a school librarian, provided that the principal supported the idea of a school library. In all the schools, the belief in the importance of the library regarding reading and literacy was the main motivating factor in establishing or maintaining the school library. A growing public awareness of the value of school libraries was an encouraging trend that emerged from my study.
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Thomas, Lorensia Valerie. "The impact of reduced hours on public library services in Cape Town: The case of Eersterivier Public Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6968_1210751242.
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The purpose of the study was to investigate the impact of reduced hours on public library services in Cape Town through taking the Eersterivier Library, as a case study. The research problem comes from the author's personal experience as a librarian in the City of Cape Town whose library's usage seems to have increased since the reductions in hours in two neighbouring libraries, Melton Rose and Kuils River. The reductions in their hours are due to libraries losing staff and not being replaced.
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Mafungwa, Thundeza. "The adoption of technology to enhance innovative user services at CALICO libraries, South Africa." University of the Western Cape, 2017. http://hdl.handle.net/11394/5830.
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Magister Library and Information Studies - MLISThe study investigated the adoption of technology of libraries part of the Cape Library Consortium (CALICO) to enhance user services. Changes in information behaviour and learning styles have been noted in higher education. Prompting the need for academic libraries to transform the delivery of user services. The focus of the study has been on identifying technology devices and applications adopted at CALICO libraries and examining the role played by librarians in the adoption of new technologies. Exploring user services in which these technologies have been integrated. The study employed the Diffusion of Innovation theory to define attributes of an innovation that can influence an individual's decision to adopt it. A web-based questionnaire and interviews were used to gather data from librarians at the four CALICO libraries. Academic librarians are recommended to embrace the new technologies to keep abreast of new trends, against concerns raised in the study about their attitudes towards new technologies. Their role has been described (Callahan, 1991) to be that of an agent of change through whom new technologies are made available to users. Though new services have been created, in most instances, academic libraries have remodelled existing services. The study identified a variety of factors that have had an influence in the transformation of user services, which include, budget constraints, technology developments and new demands from library users. In spite of the need to innovate user services, the study recommended that academic librarians need to adopt technologies that are compatible with both their users' needs and existing technologies.
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Swanepoel, AJ, and IPJ Smit. "Towards an Understanding of Annual Reports of University and Technikon Libraries in South Africa." College and Research Libraries, 2003. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001864.
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Langdown, N. "Electronic book usage amongst academic librarians in South Africa." University of the Western Cape, 2010. http://hdl.handle.net/11394/4970.
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Magister Bibliothecologiae - MBiblAmongst university libraries e-books are gaining wider interest since the introduction of portable electronic reading devices and software-based readers. With the growing electronic environment within universities, a need for competent and knowledgeable librarians has come to the forefront of information seeking and use. The research question addressed in this study is to what extent are e-books being used among academic librarians in their work environment? The purpose of this study was to investigate the usage of e-books amongst academic librarians; in particular which e-books are available to academic librarians, why they choose this format, what impact e-books have on librarians’ professional practice and what the usage patterns of ebooks are amongst academic librarians. The methodology used to collect the data is survey research. An electronic questionnaire was distributed on the Library and Information Association of South Africa (LIASA) mailing list. The population sample for this study was the subject and reference librarians at South African university libraries who all subscribe to the LIASA mailing list. A user study is the theory that frames this research. The purpose of the user study was to obtain an overview of users’ habits, preferences, and conventions when interacting with in this case, ebooks in a work environment. The majority of user studies concerns clients of the library such as students or academics and how they search for information or what they want from a library service. This particular study is different. The academic librarians are the users in this instance and their use of e-books in their professional work the focus of the study. The results revealed that academic librarians (48% of respondents) would often select the e-book version before print materials if available within their institutions. The results reflect more a gradual trend towards e-book uptake. There is still a preference for print or a “bit of both” – print and electronic. This is because of the high costs of e-books using the subscription model as the predominant e-book acquisition model and the lack of sufficient e-books in all subject fields. Ebooks are used for “browsing for information” and are selected for functionalities such as having the ability to search the document, anytime access and automatic citation. Major problems identified with e-books are (1) the cost of the equipment to read e-book formats, (2) the cost of the e-books especially if the subscription purchasing model is used, (3) the reliability of the internet and (4) the lack of training in how to use e-books. The study concludes by making recommendations for further research.
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Kahn, Michelle. "The growth of e-book collections at South African academic libraries : a case study of the Western Cape." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/11153.
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Includes bibliographical references.Libraries are still unsure of the value e-books can add to their collections and subsequently to their users’ research. E-book integration into library collections is made difficult by complicated purchasing and lending models and ever-changing technological requirements. Additionally, it is unclear what exactly library users want from their e-books. In this study, research into the obstacles facing the growth of academic library e-book collections was carried out by reviewing the literature on the topic, found in print and electronic reference works, monographs and journals, and on blogs and websites. Secondly, an investigation was conducted into patrons’ attitudes to e-books, their current use of e-books, and their expectations of e-books in their libraries, to examine the current and potential use of e-books at South African university libraries. The investigation employed both qualitative and quantitative research methods to discover library users’ attitudes towards e-books. Surveys were run on the campuses of the four universities in the Western Cape of South Africa. A sample of potential participants, totalling 1,539 staff members and 45,849 students, was invited to participate in the survey via email or a website link. Data was collected by means of a self-administered, online questionnaire distributed using SurveyMonkey software.
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Mthembu, Mpilo Siphamandla, and D. N. Ocholla. "Job requirements and challenges of LIS graduates in public libraries in Kwazulu-Natal, South Africa." Thesis, University of Zululand, 2019. http://hdl.handle.net/10530/1792.
Full textAbstract:
Dissertation submitted to the Faculty of Arts in accordance with the requirements for the Masters Degree in Library and Information Science in the Department of Library and Information Studies, at the University of Zululand, 2019.This dissertation investigates job requirements and challenges of Library and Information Studies (LIS) graduates in public libraries. It is of paramount importance that a workplace recruits a workforce with requisite competencies to offer professional services. Having requisite competencies/employability skills help in keeping with the demands and challenges of the unfolding knowledge society whilst meeting the mission of the library and information services respectively. This study is aimed at investigating required competencies from LIS graduates by public libraries. The study emanates from skills gap, which is a concern to most public libraries. Skills gap relates to candidates with inappropriately skills that were placed in professional positions in some public libraries. It is also noted that drastic changes in the entire LIS market have constituted a daunting challenge, which eventually demands the revision and re-orientation of LIS curricula. Curricula revision and re-orientation is a process that cannot be achieved overnight. To understand the nature of required competencies for workforce in public libraries, the following objectives were set and investigated: to determine the job functions and requirements of the public libraries, to find out the perceptions of employers and LIS graduates on job requirements of the sector, to find out the perceptions of employers and LIS graduates about the LIS curriculum and to determine the challenges facing LIS graduates regarding their functions/duties in the work place. Post-positivism paradigm was employed through triangulation of both qualitative and quantitative methodologies in data collection and analysis. Content analysis and survey as research methods/designs were employed. The study collected secondary data from four (4) newspapers (Sunday Times, Ilanga, Mail and Guardian and Sunday Tribune) covering a three- year period (from January 2015 to December 2017) of job advertisements. This data was collected through qualitative and quantitative content analyses. Primary data was gathered from assistant directors and LIS graduates. Semi-structured interviews were conducted with assistant directors. Structured questionnaires were administered to LIS graduates. The data collected was analysed qualitatively and quantitatively using themes, subheadings, graphics and statistics. Most advertised jobs (50%) required Grade 12, which is not a professional LIS qualification. Majority (85%) of the jobs required job experience of 1-3 years. There seem to be a knowledge gap in terms of cataloguing and classification as well as technical knowledge. v There is strong demand for generic skills, particularly computer literacy and communication skills. There is still need for new skills (51%). There seem to be no balance between theory and practice (70%). There is need for curriculum review. Employed LIS graduates face several challenges which include inadequate knowledge and skills, especially in cataloguing and classification, and information communication technologies. More practical exposure and on -job training are highly recommended. There is a strong need for development and promotion of continuing education through short courses and workshops to fill the knowledge and skill gaps. Regular curriculum review is essential to meet the rapidly changing information access and user needs. Experiential learning period should be extended and voluntary service learning needs to be encouraged. Employment of staff without tertiary qualification in LIS in public libraries requires review by Library and Information Association of South Africa (LIASA) and other stakeholders. The originality of this study emanates from its scope, subject matter and the application. The study is significant for providing theoretical background for the development of research in the following domains: public libraries, LIS curriculum and LIS graduates/professionals.
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Darries, Fatima. "The impact of the Internet on reference services in higher education libraries in South Africa." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/7910.
Full textAbstract:
Internet access has become an indicator of a country's socio-economic status in the Information society. Libraries of higher education institutions support the parent institutions' objective to produce graduates able to function in this society. Consequently, the Web, the most popular part of the Internet, has become ubiquitous in reference services. This study investigates the impact of the Internet on reference services by exploring the following areas: user Internet access and training in the library, use and integration of the Internet as an information tool in reference services and the Internet training and knowledge of reference librarians.
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Barfi, Faustina. "Opportunities and Challenges of Automation Experience by some Academic Libraries in Anglophone sub-Saharan Africa : a Perspective on West Africa." Diss., University of Pretoria, 2015. http://hdl.handle.net/2263/51474.
Full textAbstract:
The study explored the opportunities, the experience, developments and challenges of academic library automation, with a perspective from Anglophone West Africa, Ghana Nigeria, Sierra Leone, Gambia and Liberia. Literature was triangulated with empirical data to ascertain whether the same elements were present for the resultant countries. Questionnaires were used for the empirical data whilst the Systematic Literature Review (SLR) method was adopted for the secondary data. Findings revealed that majority of the libraries were at different stages in the automation process. The challenges and opportunities discovered were not different from one country to the other.
Increased access to a wider range of formats, increased resource sharing resulting from Inter Library Loan (ILL), effective and efficient service, increased visibility, fast and convenient service, searchability and discoverability were identified as some of the opportunities.
Development such as the application of open source software, discovery as a search tool, cloud computing, consortia, data security, gamification, Resource Description Access (RDA) and application of mobile devices were gradually exploited by Anglophone West African academic libraries.
Some of the challenges that were discovered include; poor internet connectivity, inadequate technical expertise to manage automated systems, lack of computers, poor cooperation, erratic power supply, inadequate project management skills amongst other.
Recommendations identified to manage the challenges were increased bandwidth to improve internet connectivity, provision of adequate power supply, availability of systems librarians, increased collaboration and consortia, application of project management skills, and capacity of librarians in the areas of advanced Information Communication Technology (ICT) applications.Mini Dissertation (MIT)--University of Pretoria, 2015.
Information Science
MIT
Unrestricted
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Chowdhury, Salma. "The management of academic libraries: a comparative study of the University of the Western Cape Library and Dhaka University Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7559_1182223717.
Full textAbstract:
This research project is a comparative study of management of two university libraries (University of the Western Cape and Dhaka University) from two different countries (South Africa and Bangladesh). This research was to identify and document how the functions of management are applied in both libraries.
A sample of the two university libraries&rsquo
users, librarians, and library staff were taken. The questionnaire, interview, observation and documentary sources of information were major methods of data collection. In order to provide a brief presentation on how the management functions were applied at other university libraries, a description of how some university libraries in the U.K, U.S.A, Eastern countries and Africa are given. The findings of the study revealed that the problem of inadequate financial support is true for both University libraries, and is the major cause amongst other weaknesses. Both libraries still use a large percentage of non-professional staff and the library service is in desperate need of personnel. However, the observed difference between DUL and UWCL in this comparative study was significant. Services offered in both libraries differ in some cases such as: Consortia, Inter library loans, OPAC, CD-search, e-journals and multimedia. These areas still need to be developed at DUL. UWC have the most of these facilities. Although it needs to improve on aspects such as e-journals, access to data-bases and open access on the Internet.
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Taole, Nthabiseng. "Evaluation of the INNOPAC Library System in selected consortia and libraries in the Southern African region implications for the Lesotho Library Consortium /." Pretoria : [s.n.], 2009. http://upetd.up.ac.za/thesis/available/etd-04082009-204135/.
Full text
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Kunene, Nokuphiwa Glenrose. "A readiness assessment survey of the adoption of transformational leadership for South African academic libraries in the Gauteng Province." Master's thesis, Faculty of Humanities, 2020. http://hdl.handle.net/11427/32723.
Full textAbstract:
The study assessed the readiness of the adoption of transformational leadership for South African academic libraries in the Gauteng province. Available literature shows no evidence that assessment has been conducted by academic libraries before the adoption of this leadership style. Academic libraries nationally and internationally are faced with generic challenges like evolutionary technological changes, reduced budget allocations, leadership challenges, and human resources challenges. They are pressured to prove their value to the university due to changing user needs and most academic libraries are faced with a challenge of having to continuously redefine themselves to survive the changing environment. Academic libraries are constantly challenged and must ensure that they have strong leadership that is equipped to face and deal with never-ending challenges. The study surveyed the leadership of the academic libraries in Gauteng. It mainly adopted a descriptive research design. The survey took an exploratory approach to get quality information. The study used a transformative theoretical framework because of its immediate applicability and its focus on the tensions that arise due to unequal power relations. The study is primarily a quantitative study with some qualitative elements as a follow-up to the issues raised in the questionnaire. Quantitative data were analysed with the Statistical Package of Social Sciences (SPSS v25) statistical tool, and descriptive data were coded by assigning labels to codes and using Atlas.ti 8. The study results found that history, politics, and different dynamics related to academic universities influence the leadership style adopted at academic libraries. Several leadership characteristics influence and guide the leadership preference of academic libraries. Two academic libraries indicated that they adopted a participative and transformational leadership style. The libraries have clearly-defined communication channels between the management and staff. However, the creativity and innovation of the staff were affected by other issues. The results also showed that academic libraries must focus more on empowerment, skills development, delegating, and mentoring of their staff to prepare staff for managerial and leadership positions.
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Johansson, Cecilia. "School Libraries and Outcomes Based Education : A study of factors impacting on the development of school libraries with focus on disadvantaged areas in the Western Cape Province." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18413.
Full textAbstract:
The purpose of this Master’s thesis was to examine different factors influencing the process of establishing and developing school libraries in relation to the implementation of a new outcome based curriculum, Curriculum 2005. The main focus was on under resourced areas and a field study was conducted in 1998 in the Western Cape Province during the first year of implementation. As a frame a Swedish – South African school library project, that lasted between 1997- 2002, was used. The findings from the field study were analysed according to a model identifying different factors influencing the process of implementation ofeducational change in underdeveloped countries. Four evaluations of the project were incorporated in the analysis with the aim to enhance the findings from the field study but also to question them. The aim was not to evaluate the project itself. The conclusions reached were that several ofthe factors found to affect the implementation process were not specificfor under resourced areas, but could also be found in the research regarding developed countries. Some factors were however found to be specific for many of the under resourced areas, such as shortage ofadequate learning resources, especially in the indigenous languages, dependence on external support such as voluntary workers and donations, infrastructural problems, absence of possible co-operating public libraries, locked libraries due to security problems etc. Many of these factors couldbe referred back to inherited inequalities.Uppsatsnivå: D
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Olivier, Charleine. "School libraries in former model c high schools – the case of the Framesby high school media centre." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/19795.
Full textAbstract:
The study explored the changing role of libraries/media centres at ex-Model C (now Section 21) high schools in the Nelson Mandela Metropole (NMM), focussing on a case study of the Framesby High School (FHS) media centre in Port Elizabeth. Model C schools originated in the 1990s, just before the transition to democratic rule in 1994, when White, or House of Assembly schools were given a choice of three school governing models, namely, fully-private Model A schools, Model B state schools and semi-private Model C schools. Model C schools would receive state subsidies of about 50%, with the balance raised through school fees. A major research purpose was to present a comprehensive description of the current ex- Model C school library context and how these influenced the service orientation and intended core functions of school librarians, such as teaching information literacy, providing academic support and promoting general literacy and reading. The FHS media centre service was further described with an aim of providing functional library/media centre management guidelines, applicable to high school libraries/media centres in similar ex-Model C school situations, or any libraries that could find such guidelines useful. This qualitative FHS media centre case study was based on the FHS media centre manager’s personal observation as participative action researcher and further supported by literature, an interview and questionnaire feedback from FHS educators and respondents from selected NMM ex-Model C high school libraries. By comparing historical and existing national and provincial school library issues, conclusions were reached regarding macro- and micro-school library contexts, for example, the effect of having no national policy, the support roles of school management and governing bodies, the influence of digital media and the position of school librarians. School librarian concerns, including their roles, qualifications, service conditions and professional status, especially within Section 21 schools, were considered with the high school library and librarian’s contribution towards curriculum outcomes and life-long learning. With specific reference to ex-Model C schools, the absence of a library policy also resulted in diverse levels of school management and school governing body recognition of the school library/media centre. This impacted on the school librarian’s role in curriculum support and information literacy teaching as well as the availability of funds, infrastructure and resources. It is recommended that government should address the supply of library facilities, services and posts for school librarians and assistants. Lack of governmental action is maintaining the growing divide between ex-Model C schools and disadvantaged schools, while the lack of school library services also has a negative influence on literacy and pass rates, especially in poorer regions, like the Eastern Cape. In the light of the vast difference between the results of ex-Model C schools and other schools in the Eastern Cape, these schools and their library services could provide a benchmark towards improving educational contexts in the province.
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Lerata, Mookho Sylvia. "Discovery of cytotoxic natural products from South African marine sponges." University of the Western Cape, 2018. http://hdl.handle.net/11394/6447.
Full textAbstract:
Magister Pharmaceuticae - MpharmCancer is a major health problem worldwide and killing millions of people each year. The use of natural products as chemotherapeutic agents is well established, however, many of the currently available drugs are associated with undesirable side effects and high toxicity. Furthermore, the development of drug resistant cancers makes the search for anticancer lead compounds a priority. In this study a library of prefractionated marine sponge extracts was established and used to prioritise samples for isolation of bioactive metabolites. From the generated library, two of the sponges of genera Ircinia sp. and Latrunculid sp. resulted in isolation of furanosesterterpenes (7E,12Z,20Z,18S-variabilin) and pyrroloiminoquinone (tsitsikammamine A and tsitsikammamine N-18 oxime) alkaloids respectively. The structures of these compounds were elucidated by analysis of 1D and 2D NMR data. These compounds displayed moderate to potent cytotoxicity against MCF-7, PC-3, U-87 and HEK-293 cells lines through apoptosis, with lack of selectivity for cancer cell lines.
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Cook, Karen. "The role of the academic library in supporting postgraduate students and researchers within the Community and Health Sciences Faculty at the University of the Western Cape." University of the Western Cape, 2020. http://hdl.handle.net/11394/7287.
Full textAbstract:
Magister Bibliothecologiae - MBiblResearch, aimed at strengthening the economy and driving development, with the view to address South Africa’s numerous challenges and/or advance knowledge, generally, exists in abundance. It has highlighted the crucial role played by institutions of higher learning, such as universities, in this regard. In particular, the contribution of academic libraries in supporting the country’s agenda, with regard to its teaching and research goals, has come to the fore. Academic libraries have been portrayed, quite correctly, as the legitimate heart of the university, for majority of scholars rely heavily on their collections and services in their quest to develop new knowledge. However, the role played by these important facilities in supporting postgraduate students and researchers in South Africa is yet to be comprehensively examined. With a view to partly address this existent knowledge gap, this study examines the interaction between the University of the Western Cape’s (UWC’s) library and the institution’s Faculty of Community and Health Sciences’ postgraduate students and researchers. In accomplishing this task, I explore the skill set and competencies required of the subject librarian to best support the research needs of postgraduate students and researchers at UWC’s Faculty of Community and Health Sciences. I also investigate the perceptions and expectations of postgraduate students and researchers vis-à-vis the institution’s library. Additionally, this study explores the innovative measures adopted by UWC’s library in its quest to provide competent and satisfactory services to its postgraduate students and researchers. For its theoretical framework, this study employs the Diffusion of Innovation (DOI), also known as Roger’s model. This framework has been used to explore how innovative research services can be established and offered to support postgraduate students and researchers’ needs. This study employs a mixed methods approach and makes use of various data collection instruments, namely, survey questionnaires and interviews. The collected data has been analyzed through the Statistical Package for the Social Sciences (SPSS). The transcribed interviews have been analyzed thematically. The findings indicated some gaps between postgraduate students’ and researchers’ expectations for library’s research support services, research workshops and skills and competencies of a subject librarian. The findings also revealed postgraduate students’ and researchers’ perception of the library’s research support services, research workshops and subject librarians’ skills and competencies to be fulfilled. Even though many of the identified needs are currently being addressed by UWC library, several potential areas for improvement were identified. One of the major challenges is the awareness of the library services and facilities the library offers to support research. Other challenges that postgraduates’ students and researchers are facing is that they are often not aware how to search for information, easy access to the library’s resources and the expertise of the subject librarians.
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Dos, Santos Desiree. "Managing conflict in the library information services of selected universities." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/d1020307.
Full textAbstract:
Academic libraries are not immune to conflict; various important external and internal factors underlie conflict. Change, both external and internal, leads to interpersonal conflict amongst librarians which is caused by differing goals, policies, rules and decisions. Technology has been the major change in the digital era and academic libraries embarking on meeting the needs of the users have to manage change. It is important to understand how change evolves in order to manage it and the faster the change, the more conflict can be expected. The main purpose of this study is to investigate change and conflict in library and information services. The study collected data from two selected academic libraries - Fort Hare and Walter Sisulu. The reason for this choice is that the two libraries are from the Eastern Border region and strategically located to serve the deep rural and poverty-stricken communities. Both libraries are from merged institutions, under-developed and faced with change and conflict. Data was gathered by means of a literature study and face-to-face, semi-structured interviews with six participants in each library: two librarians in senior, two middle management and two librarians occupying lower level positions. Purposive sampling was used to select participants who fit the criteria and who could contribute to the study. The findings reveal that library staff experience stress and conflict because of external and internal factors of change impacting the academic environment. The study generated important findings which are capable of guiding academic library management on how to manage change effectively in the „new‟ electronic environment. The findings show that understanding conflict also equips management with strategies and techniques to manage conflict effectively. This study offers valuable insights into the lived conflict experiences and perceptions of librarians and sheds much light on the role of conflict management in these environments. This study will contribute to the management of conflict in information services in university libraries and will be an innovative application of conflict theory to the library discipline.
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Allardice, Carryl Megan. "Library provision for undergraduates : with specific reference to three libraries in a selected region of South Africa." Master's thesis, University of Cape Town, 1987. http://hdl.handle.net/11427/16388.
Full textAbstract:
Includes bibliography.The purpose of this thesis is to analyse library programmes, facilities and services for undergraduates at South·African university libraries. Black students who arrive at university encounter a library for the first time and find using it a bewildering experience. Thus libraries must become more aware of undergraduate needs and play an increasing role in academic support, concentrating their services on the undergraduate and particularly those from disadvantaged backgrounds. This concern for undergraduate education prompted an evaluation of library provision for undergraduates. The broad hypothesis· being the better the facilities, the better the library services and the concomitant provision for undergraduates. The thesis examines the literature commencing with an outline of general library facilities (accommodation, collection, staffing, and financial support), as well as determining the role of the university library, and examining established library standards. Library services are identified, with particular emphasis on user education. The literature survey concludes with an in-depth examination of the development of undergraduate libraries and the arguments both for and against such libraries. The scope of the investigation is limited to three university libraries in a contiguous region of South Africa, and data was gathered via a detailed structured questionnaire. The empirical survey focuses on library programmes and attempts to identify specific provision for undergraduates.
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Holloway, Rosemary Jean. "The history and development of the Kimberley Africana Library and its relationship with the Kimberley Public Library." Diss., 2009. http://hdl.handle.net/10500/3699.
Full textAbstract:
The study investigates the establishment and development of the Kimberley Africana Library and its mother institution, the Kimberley Public Library within the broader social, economical and political environment in which they took place. The history of these institutions is inextricable until 1984 when the public and Africana sections of the Library were separated and the Kimberley Africana Library was opened to the public in 1986. It was the exceptional collections of Africana and rare books which distinguished the Kimberley Public Library and the main factor which bound the history of these two institutions.
The Kimberley Public Library and its progeny the Kimberley Africana Library are the products of a new industrialised era which came about after the discovery of diamonds in South Africa. They emanated from an environment which produced the new wealth of the country, an almost uncharted region which was relatively new to the established British colonies.
In order to place the origins of and motivation for the establishment of the Kimberley Public Library and the Kimberley Africana Library in perspective, it is necessary in this study also to include an overview of the development of the diamond mining industry in Kimberley. This development, peculiar as it was to Kimberley, gave rise to the type of social and cultural milieu in which the Public Library was founded by the immigrants to this area. Also included in the study is a brief survey of the development of the library movement in South Africa and the role played by the Kimberley Public Library in the growth of this movement and in the expansion of public library services to the people of the country.
The history of the Kimberley Public/Africana Library which covers a period of more than a century is divided into three distinct periods, namely that which deals with the institution as a Subscription Library from 1882 until 1960 and, from 1961 as a free library under the jurisdiction of the Kimberley Municipality and affiliated to the Cape Provincial Library Service. The third period concerns the dichotomisation of the Kimberley Public Library and the establishment of the Kimberley Africana Library in 1986 to house the Library’s renowned collection of Africana and rare books. This section also deals with the period after 1994 when the Kimberley Libraries functioned under the new political dispensation in South Africa.
Emphasis is laid on the formation, nature and scope of the Africana Collection which was the raison d’etre for the establishment of the Kimberley Africana Library and the most significant of the items in the collection are broadly described.
The study concludes with an assessment of the challenges the Kimberley Africana Library faces and suggests ways and means of resolving these. An Appendix entitled The Founders and the Builders is added in order to elaborate on the exceptional contributions of several prominent Committee members and Librarians who controlled and managed these institutions from their inception in 1882 until 2008.Information Science
M. Inf. (Information Science)
36
Holloway, Rosemary Jean. "The history and the development of Kimberly Africana Library and its relationship with the Kimberly Public Library." Diss., 2009. http://hdl.handle.net/10500/3699.
Full textAbstract:
The study investigates the establishment and development of the Kimberley Africana Library and its mother institution, the Kimberley Public Library within the broader social, economical and political environment in which they took place. The history of these institutions is inextricable until 1984 when the public and Africana sections of the Library were separated and the Kimberley Africana Library was opened to the public in 1986. It was the exceptional collections of Africana and rare books which distinguished the Kimberley Public Library and the main factor which bound the history of these two institutions.
The Kimberley Public Library and its progeny the Kimberley Africana Library are the products of a new industrialised era which came about after the discovery of diamonds in South Africa. They emanated from an environment which produced the new wealth of the country, an almost uncharted region which was relatively new to the established British colonies.
In order to place the origins of and motivation for the establishment of the Kimberley Public Library and the Kimberley Africana Library in perspective, it is necessary in this study also to include an overview of the development of the diamond mining industry in Kimberley. This development, peculiar as it was to Kimberley, gave rise to the type of social and cultural milieu in which the Public Library was founded by the immigrants to this area. Also included in the study is a brief survey of the development of the library movement in South Africa and the role played by the Kimberley Public Library in the growth of this movement and in the expansion of public library services to the people of the country.
The history of the Kimberley Public/Africana Library which covers a period of more than a century is divided into three distinct periods, namely that which deals with the institution as a Subscription Library from 1882 until 1960 and, from 1961 as a free library under the jurisdiction of the Kimberley Municipality and affiliated to the Cape Provincial Library Service. The third period concerns the dichotomisation of the Kimberley Public Library and the establishment of the Kimberley Africana Library in 1986 to house the Library’s renowned collection of Africana and rare books. This section also deals with the period after 1994 when the Kimberley Libraries functioned under the new political dispensation in South Africa.
Emphasis is laid on the formation, nature and scope of the Africana Collection which was the raison d’etre for the establishment of the Kimberley Africana Library and the most significant of the items in the collection are broadly described.
The study concludes with an assessment of the challenges the Kimberley Africana Library faces and suggests ways and means of resolving these. An Appendix entitled The Founders and the Builders is added in order to elaborate on the exceptional contributions of several prominent Committee members and Librarians who controlled and managed these institutions from their inception in 1882 until 2008.Information Science
M. Inf. (Information Science)
37
Kibakaya, Naendwa Timothy. "The use and effectiveness of the East Africana collection in the provision of information and resources for teaching and research at the University of Dar Es Salaam, Tanzania." Thesis, 2000. http://hdl.handle.net/10413/3667.
Full textAbstract:
This study investigated the use and effectiveness of the East Africana Collection in the provision of information and resource for teaching and research at the University of Dar es Salaam, Tanzania. The East Africana Collection is mainly used as a source of obtaining information by students, lecturers and researchers in and off campus. The Collection's goal is to meet user needs and make available valuable materials and services for the purpose of supporting the learning, teaching and research needs of the University of Dar es Salaam community. Special collections in academic libraries especially in the so-called Third World countries have been suffering from financial constraints. The reduced government budget and the economic problems, have forced some special collections to operate ineffectively without any new incoming materials to supplement the old ones. The East Africana Collection of the University of Dar es Salaam Library which operates as a defacto national research collection in the country has also been affected by the government budget cut. In order to find out the use and effectiveness of the East Africana Collection in the provision of information and resource for teaching and research at the University of Dar es Salaam, Tanzania, a study sample consisting of 52 teaching and research staff was chosen from four faculties and three Institutes of the University of Dar es Salaam. The teaching and research staff was surveyed by means of a self-administered questionnaire to investigate the user satisfaction, availability of materials, resources and effectiveness of the services to cater for the information needs of users. Other information requested from respondents related to the East Africana services was library staff services and what problems teaching and research staff encountered when using the Collection's materials and services. A total of36 teaching and research staff (representing 64.9%) responded. The results were analysed manually. Content analysis was used to analyse open ended questions. The results were shown in the form of tables and elaborations. The study revealed that East Africana Collection had experienced heavy use of its materials, services and resources by both students, teachers and researchers within the University community and outside the campus. It is an indication that Collection usage among teaching and research staff was generally very high. However, the Collection faces the problem of lack of sufficient facilities and resources. Whatever the problems users experienced, the majority of the teaching and research staff were aware of the East Africana Collection and its information materials and services. Recommendations and suggestions for the future betterment of the services were made by both researcher and respondents with regard to the findings of the study and the literature reviewed.Thesis (M.I.S.)-University of Natal, Pietermaritzburg, 2000.
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Neerputh, Shirlene. "Developing guidelines for performance appraisal of subject librarians in KwaZulu-Natal academic libraries." Thesis, 2004. http://hdl.handle.net/10413/7788.
Full textAbstract:
A common theme emerging in the library world today is that quality service in the library and information center is dependent on the quality performance of personnel. Prior to conducting performance appraisals, managers need to ascertain the core performance criteria for quality service provision. This study is important because academic libraries are undergoing radical changes with an emphasis on accountability. In particular, South African tertiary education is faced with dwindling resources and an increased emphasis on accountability. There appears to be no formal or informal guidelines for appraising the value of subject librarians performing information services in KwaZulu-Natal academic libraries. It is this problem which this study addressed. The problem investigated in this study is located in the following KwaZulu-Natal academic libraries: Durban Institute of Technology (DIT), Mangosuthu Technikon (Mantech), University of Durban-Westville (UDW) , University of Natal, Durban (UND) and University of NataL, Pietermaritzburg (UNP) and the University of Zululand (UniZul). The purpose of the study was to emphasize the importance of performance appraisals for subject librarians employed in KwaZulu-Natal academic libraries and develop initial guidelines for performance appraisals for subject librarians. The scope of this study is placed within the library human resource management perspective and deals with developing and training librarians for enhanced service delivery within the above tertiary institutions. Thirty nine subject librarians (from a total of forty three) were surveyed by means of a self administered questionnaire which was distributed via e-mail. The study was able to establish the important aspects of performance appraisal for subject librarians from the literature review, and to make recommendations in respect of developing guidelines for appraising subject librarians in academic libraries. An initial guideline for conducting performance appraisal for subject librarians in KwaZulu-Natal will consist of appraising job tasks, key performance areas (KPAs), determining the relevant competencies, skills and behaviour traits. The major findings of the study were that there appears to be generally a lack of commitment to performance appraisal in KwaZulu-Natal academic libraries. A large majority of the respondents indicated that their libraries did not have guidelines for performance appraisals of subject librarians. The important aspects of performance appraisal for subject librarians were identified in the study. Key performance areas (KPAs) for subject librarians comprised of reference services, instruction and teaching, management and organisation. The competencies included knowledge of the total information environment as well as customer services. The majority of the respondents indicated that patron surveys were the most important indicator of performance of subject librarians in KwaZulu-Natal academic libraries.Thesis (M.I.S.)-University of KwaZulu-Natal, Pietermaritzburg, 2004.
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Da, Silva Rodrigues Antonio. "Multiculturalism in South African public libraries." Diss., 2005. http://hdl.handle.net/10500/1683.
Full textAbstract:
The multicultural nature of South Africa is recognised by our Constitution when it says that "the South African nation consists of a diversity of cultural, religious and linguistic communities." It also states that "everyone has the right to use the language and to participate in the cultural life of their choice" (South Africa, 1996).
This supports the IFLA (1998: 6) International Guidelines for Library Services to Multicultural Communities which recommends that all ethnic, linguistic and other cultural groups be provided with library materials and services according to the same standards. It urges public libraries around the world to strive towards providing materials and services to all communities on an equitable basis - in their preferred languages and reflecting their own cultures. The LIASA policy supports this by recommending that libraries acquire, preserve and make available the widest variety of materials to reflect the plurality and diversity of South African society.
Providing equitable library collections and services for the culturally diverse population of the City of Johannesburg is also supported by policy. This includes the Minimum Standards for the CJLIS (2003-2006) which maintains that the library should reflect the variety of cultures represented in the community; support cultural traditions; and be provided in the languages spoken and read in the local community. It also includes the Policy for the Selection of Materials for CJLIS (2002) which states that the Library's materials should reflect the cultural diversity of the City, especially materials in the languages of the indigenous communities.
The purpose of this study is to investigate how the multicultural nature of South African communities - specifically that of Johannesburg - is reflected in the collections and services of public libraries. It also aims to identify suggestions on how these might be improved to ensure the representation of library collections and services to culturally diverse communities.
To achieve this, a local and international literature review was conducted and interviews were held with librarians from CJLIS, Region Eight.
It became evident from the investigation, that although policy documents that support the principle of providing equitable services and collections to culturally diverse communities exist, public libraries - such as the CJLIS, Region Eight, which operates within a culturally diverse environment - often do not provide these. The findings show that most of the collections and services are only offered in English and are not representative of the diverse communities. Reasons for this include the shortage of financial resources; non-availability of published materials in indigenous languages; and the lack of skills to offer these services. It is also evident from the study that multicultural services should be based on a thorough understanding of the composition and needs of each group in the community. This should be accomplished by means of user profiles and needs assessments.
Based on these findings, recommendations on the development of multicultural library services and collections were made which may be applied - not only to the CJLIS - but also to other public libraries in South Africa that are similarly confronted with serving culturally diverse communities.Information Science
M.A. (Information Science)
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Nyirenda, Golie Alfred Chrispin. "Evaluating the impact of electronic libraries on physical libraries in South African university." 2015. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001921.
Full textAbstract:
M. Tech. Business Information SystemsIn this day and age, technology keeps advancing thereby enabling electronic libraries to be one of the most useful sources of information. Traditional, physical libraries are, however, still in existence and one would wonder what the impact of online library is on physical libraries. In this research, the impact of electronic libraries on physical libraries in a South African university is evaluated. The main purpose of this study was to explore the impact of electronic libraries on physical libraries. The goal of the study was to conceptualize a framework for understanding the impact of Electronic library on Physical library which was accomplished by finding out whether the number of physical library users had increased or decreased in terms of the usage of the physical library in the past five years, what challenges are being faced by physical libraries due to the availability of electronic libraries and finally by evaluating the impact of electronic libraries on physical libraries.
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Masenya, Selatswa Johannes. "Determinants of turnover intentions of librarians at the city of Johannesburg libraries : implications on provision of library services." Diss., 2019. http://hdl.handle.net/10500/26978.
Full textAbstract:
Organisations are confronted with the challenges of managing, controlling and putting in place
retention strategies to mitigate against high turnover intention. This is also the case with public
libraries. The purpose of this study was to investigate the determinants of the turnover intention
of public librarians at the City of Johannesburg Libraries (COJLIS) in the Gauteng province of
South Africa, with a view to developing a retention strategy. Turnover intention can bring
devastation to the organisation and can also lead to negative consequences such as decreased
morale and productivity, shortage of skilled and qualified librarians, direct and indirect costs
to library organisation and loss of knowledge. This quantitative research study utilised the
conceptual framework to investigate demographic, personal and organisational factors
influencing turnover intentions of librarians.
The conceptual framework for the present study incorporated aspects of a theory or theories,
concepts from the literature, personal experiences, knowledge of the context and models The
aspects of theory or theories and concepts from the literature on employee turnover “content”
and “process” models such as Mobley (1977), Jerome (2017), Nair, Mee & Cheik (2016), Perez
(2008), Spector (2005), Spector (1997), Price and Mueller (2000) and Price (2001)were
modified to suit this study for public librarians at COJLIS. Mobley’s (1977) turnover process
model was germane to this study, as it theorises a linear sequence consisting of the following:
“dissatisfaction, thoughts of quitting, evaluation of subjective expected utility of job search and
costs of quitting, search intentions, evaluation of alternatives, comparison of alternatives and
present job, intentions to quit and quitting”.
The constituents of the conceptual framework are demographics factors (age, tenure and job
designation level), personal factors (job satisfaction and organisational commitment) and
organisational factors (payment and fringe benefits, location of workplace, working
environment: flexi working hours, perceived alternative employment opportunity, promotion
and recognition, personal interaction, supervision and leadership, training and opportunity to
utilise skills) as well as turnover intention.
This study employed the census method and adopted the cross-sectional survey design method
to collect data from 174 librarians working in 89 public libraries and three support sections at
COJLIS. Data collection involved the use of a closed-ended questionnaire, as well as analysis documents such as strategic plans and human resource policies. Quantitative data were
analysed using the Statistical Packages for Social Sciences (SPSS) according to the objectives
of the study. The researcher conducted a linear regression test to find the instance of correlation
between personal and organisational variables, and librarians’ intention to leave their
workplace.
The findings revealed that demographic determinants (age, tenure and job designation level)
are significantly related to turnover intention. Tenure was a highly significant predictor of
turnover intention. The major findings to this study were a negative and significant relationship
between payment and fringe benefits, working environment: flexi working hours (work-life
balance) promotion and recognition towards turnover intention. The study concludes that
COLIS may be able to reduce turnover intention through the improvement of factors such as
payment and fringe benefit, working environment: flexi working hours (work-life balance)
promotion and recognition which would lead to increased job satisfaction and organisational
commitment.
It is recommended that in order to mitigate turnover intention and increase retention, the talent
retention policy, strategy and initiatives should be developed which could incorporate the
variables (e.g. payment and fringe benefits, promotion and recognition and training to develop
and utilise new skills) of the suggested conceptual talent retention model for COJLIS. A further
study to validate a newly developed retention model in COJLIS is recommended.Information Science
M. Inf.
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Agyei, M. V. "South African Higher education library mergers: what did they achieve." 2013. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1000618.
Full text
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Sander, Johanna. "Nie-tradisionele werkspatrone en personeelaanwending in universiteitsbiblioteke." Thesis, 2014. http://hdl.handle.net/10210/8918.
Full textAbstract:
M.Bibl.Information is an important and powerful resource in the modern society. The so-called information explosion leads to certain manpower issues in the library and information profession. The question arises whether married women with family obligations can contribute to the alleviation of library and information workforce problems? Can other librarians, e.g. post graduate students or librarians reaching retirement age, contribute to the library and information profession on a basis other than that which is traditionally accepted (i.e. working approximately forty hours per week in a library?) To what extent does the university library use this potential workforce? What are the career opportunities for this latent workforce? The following non-traditional career patterns were included in this study: part-time work, flex(i)time, dual appointments, free-lance information brokers. job sharing, librarianship, staff rotation, consultants and Following a literature survey a questionnaire was sent to 22 South African University Librarians. Another questionnaire was sent to 122 non-traditional library and information professionals at nine university libraries. Although the study was limited to only a few university libraries, it was found that the current non-traditional university library workforce consists mainly of part-time employees. The majority are female, married, Afrikaans-speaking, have children at school and have stopped working full-time because of family obligations. The largest percentage (25%) of the respondents are between the ages of 36 and 40 years. Their responsibilities are primarily professional. 50% of the respondents are employed in the Cataloguing Department. Respondents also maintained that they were more productive in their current positions, than when they had been employed full-time. This corresponds with statements made by the employers in the first questionnaire, as well as with those made by several authors in the literature survey.
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Stilwell, Christine. "An analysis of staff perceptions of the structure of the provincial library services and their affiliated public libraries in the light of socio-political circumstances, 1990 - April 1994." Thesis, 1995. http://hdl.handle.net/10413/11393.
Full text
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Neerputh, Shirlene. "Academic integration of libraries at Universities of Technology (UoTs) in South Africa." Thesis, 2014. http://hdl.handle.net/10321/1154.
Full textAbstract:
Submitted in fulfillment of the requirements for the Degree of Doctor of Technology: Library and Information Studies, Durban University of Technology, 2013Academic libraries should lead in the instructional change process by being at the nexus of teaching, learning and research in the university. This study was set in the context of the current higher educational landscape of South Africa. In particular, it focused on the emerging role of the University of Technology (UoT) library to enhance academic success. This was an exploratory study juxtaposed with a literature review pertinent to national and international library integration programmes and practices. Justification for this study stemmed from the current local and international trend for academic libraries to become proactive partners in teaching and learning through academic integration and leadership in promoting the university’s mission and goals. Underpinned by the process learning theoretical framework, the aim of this study was to explore the extent to which academic integration has been adopted by UoT libraries in South Africa. Process learning was chosen by the researcher because it is considered a learner-centred teaching technique for student engagement and it is consistent with the constructivist theory postulated and applicable to UoT libraries. The specific objectives of the survey were to determine: what academic integration programmes are offered by UoT libraries to enhance teaching, learning and research in South Africa; existing information literacy programmes and assessment practices in UoT libraries; what postgraduate/research programmes are offered by the library to academics and students and how they are represented in strategy or policy documents; and the similarities and differences in academic integration programmes in all six UoTs in SA. A mixed methods approach (quantitative and qualitative methodologies) were used to collect data regarding programmes and practices prevalent in UoT libraries across all six UoTs in South Africa. An online questionnaire was administered using SurveyMonkey. Forty-two subject librarians participated in the survey, yielding a sixty- two percent response rate. The objectives of the study were achieved by the identification of the following key academic integration programmes: embedded information literacy programmes; resource collection and development; faculty collaboration and partnerships to promote academic success; research scholarship and open access initiatives; social media networking; and reading and writing programmes. This study found that while academic integration has gained momentum in UoTs in South Africa, greater effort should be made in collaboration with academics in: embedded information literacy and blended learning; open access and scholarship; reading and writing programmes; and collaboration in postgraduate interventions. The findings also revealed that while most libraries internationally have embraced reading and writing programmes, libraries offering reading and writing programmes to enhance academic success are relatively scarce in UoTs in South Africa. It is recommended that the subject librarians engage in academic integration practices by: supporting the curricula and research programmes; improving institutional outcomes; improving collaborations; building intellectual or knowledge centres and providing relevant information to students and staff within a knowledge society.
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Mamafha, Takalani Matamba Maurice. "Utilisation of information and communication technologies in public libraries at Ekurhuleni Metropolitan Municipality, South Africa." Diss., 2013. http://hdl.handle.net/10500/13355.
Full textAbstract:
Public libraries, globally, are adopting the use of information and communication
technologies (ICTs) in order to improve services to the users. ICTs in public libraries are
enhancing services to the users by ensuring that services are available to them quickly and
efficiently. ICTs in public libraries include computers and their Internet-based facilities,
printers, photocopiers, laminators, faxes, telephones, televisions, compact discs, (CDs) and
digital video discs (DVDs).
This study focussed on the utilisation of ICTs in public libraries at Ekurhuleni Metropolitan
Municipality (EMM). The general aim of the study was to assess the utilisation of ICTs at
EMM public libraries by the users. Both qualitative and quantitative research approaches
through a survey research method were deployed. The study targeted all public libraries at
Ekurhuleni and within the libraries; library users and control librarians (librarians in charge
of libraries at Ekurhuleni) were targeted. Control librarians participated in the study as key
informants. The researcher needed to find out if they would corroborate what users said.
There is a total of 43 public libraries at Ekurhuleni and eight were included in this study.
These eight libraries were selected through stratified sampling. Out of 24033 registered users
at Ekurhuleni libraries, 332 were randomly selected to take part in the study. All eight control
librarians of participating libraries were included in the study. The total response rate for the
targeted library users was 51% (170).
The findings of this study indicate that although ICTs in EMM libraries are highly utilised,
staff attitudes, cost of ICTs services, users’ lack of ICTs knowledge and skills, slowness of
ICTs and power failure, make it difficult for users to maximise the full benefits offered by
ICTs. The study recommended that the cost of ICTs services be reduced, customer care
workshops and ICTs training be prioritised for staff, structured ICTs training programmes be
developed for library users, users’ access time to Internet be extended, subscription to online
databases be prioritised, Internet bandwidth be increased, uninterrupted power supply be
installed in libraries and that positions be created for librarians specialising on ICTs.Information Science
MA (Information Science)
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Sitenei, Grace C. "A comparison of research and publication patterns and output among academic Librarians in Eastern and Southern Africa between 1990 to 2006." Thesis, 2009. http://hdl.handle.net/10530/61.
Full textAbstract:
Submitted to tbe Department of Library and Information Science
For the Award of
Master of Library and Information Science
University of Zululand, 2009.Different categories of people who may be scholars, lectures, students, retirees, housewives, politicians, administrators etc. use the library to access the information they require to pass exams, make decisions or read for leisure. Academic libraries are most important to all scholars and students who pass through a university. For these libraries to continue striving and provide effective services, research is required to improve on areas that are not viable to users. The professional academic librarian is mandated to provide guidance on how these services can be improved in order to make the library useful to all. This cannot be possible if the academic librarians only concentrate on shelving, acquisition, classification, cataloguing, charging and discharging and processing of information materials. The role of academic librarians has continued and will continue to change as time goes on. Many academic librarians provide research assistance to their users and other vital services to facilitate the completion of their client's research. However, it is significant to note that academic librarians must engage in research and publish, in order to improve services and attract more users to the library. Payne and Payne (2004: 9) highlights that there are two main reasons why people carry out research. One among others is because there is an intellectual challenge and the urge to fill a gap in our knowledge, or believe that current accepted theories should be tested. A second reason is that we want to change the world. Academic librarians need to be provided with incentives such as funding, promotions, and time out in order to entice them to carry out research. This study was carried out with an idea that academic librarians should carry out research and publish, for development and for the improvement of library services. Academic librarians holding a bachelors degree and above,, who were working in public universities in Eastern and Southern Africa were targeted for the study. The purpose of this research was to compare the research and publication patterns of academic librarians working in Eastern and Southern Africa from 1990 to 2006. Six objectives were formulated in order to achieve this purpose. The research was purely carried out online, 866 academic librarians names were retrieved from a total of 47 Public university libraries WebPages, via the universities websites. These names were used as access points to retrieve data from the two online databases (i.e. LISTA and WORLDCAT). Bibliometrics was used as research method, Microsoft Excel software was also employed for the purpose of data analysis and presentation of the collected data. Findings indicated that Southern Africa was the most prolific region with 194 (74.00%) of the publications emanating from there. South Africa was the most productive country in Southern Africa with 111(42.21%) publications. Tanzania was the most productive country in Eastern Africa with 31 (11.41%). Muswazi and Pienaar were the most prolific academic librarians with 11(3.97%) publications each. Most productive academic library was from Southern Africa, which was Botswana with 31 (11.41%) publications. Majority of the academic librarians from both regions contributed to one publication. The study was concluded with the following observation being made: Overall South Africa emerged the most prolific country in both regions; majority of the countries from both regions were not consistent in their publication production; there was a continuous rises and drops in research publication from 1990 to 2006; and academic librarians preferred publishing articles than any other publications, many academic librarians did not engage in research and academic librarians, from the two regions prefer publishing individually. The study further recommended several studies that needed to be carried out in Africa and other parts of the world in order to fill and clarify gaps that emanated from the study.
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Hoskins, Ruth Geraldine Melonie. "Information and communication technology (ICT) knowledge and skills of subject librarians at the university libraries of KwaZulu-Natal." Thesis, 2002. http://hdl.handle.net/10413/3313.
Full textAbstract:
The study is based on the assumption that there is an underutilisation of ICT resources in the university libraries of KwaZulu-Natal amongst subject librarians due to a lack of appropriate ICT knowledge and skills. The subject librarian's role has changed rapidly in recent years, in response to new forms of information and new methods of teaching and learning. Therefore, for subject librarians to perform their roles effectively and efficiently in such a demanding electronic environment they will need the necessary ICT knowledge and skills, that is, they will have to be computer literate. Also, the explosion of electronic information requires subject librarians to continuously update their knowledge and skills. A study population consisting of 43 subject librarians, in the university libraries of the Universities of Durban-Westville, Natal (Durban and Pietermaritzburg), and Zululand were surveyed by means of a mailed questionnaire to establish in what ways the subject librarians were using ICT, what the level of lCT knowledge and skill was amongst the subject librarians, what the ICT education and staff training and development needs were amongst the subject librarians and what problems the subject librarians faced in the use of ICT. A total of 3l subject librarians (representing 72.1 %) responded. Results were analysed in terms of frequency of responses. Results are graphically displayed in the form of pie charts and tables. Interpretation of the results reveals a low level of lCT knowledge and skill amongst subject librarians and a general lack of formal training for ICT amongst the subject librarians. Problems experienced by subject librarians were the result of a lack of ICT knowledge and skills and training. Recommendations for lCT education and staff training and development are made in light of the results of the survey and the literature review.Thesis (M.I.S)-University of Natal, Pietermaritzburg, 2002.
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Malone, Cheryl Knott. "Accommodating access "colored" Carnegie libraries, 1905-1925 /." 1996. http://books.google.com/books?id=RNfgAAAAMAAJ.
Full textAbstract:
Thesis (Ph. D.)--University of Texas at Austin, 1996.Includes vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 269-290).
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Otiango, Mildred Khayoko. "The changing roles of academic librarians at the University of Nairobi and its contituent college libraries in the information age." Diss., 2016. http://hdl.handle.net/10500/21790.
Full textAbstract:
Today, librarians are confronted with new roles during the execution of their work. The emerging roles require practical and technical skills, professional competencies and ability to perform and to constantly be in touch with those emerging technologies to stay afloat. The purpose of this research was to investigate the changing roles of academic librarians at the University of Nairobi (UoN) and its constituent college libraries in the current information age so that challenges can be established and measures put in place to overcome them. The current study employed both qualitative and quantitative approaches. The study was descriptive in nature and a survey research method was adopted. Purposive sampling was used to select respondents from each of the 13 libraries. Data was collected using a questionnaire and an interview schedule. A population of 70 respondents was to be surveyed but only 54 of them responded to the questionnaire. Quantitative data was descriptively analysed using the Statistical Package for Social Sciences (SPSS) while qualitative data was analysed using content analysis. The study revealed that the role of librarians at the UoN has not necessarily changed in terms of duties, responsibilities, functions and processes, but what has changed is the intensity and manner of conducting the role. The main challenge remains that of re-training of staff in the use of Information Communication Technologies (ICTs). Therefore the study recommended training of staff in the use of ICTs, acquiring powerful servers to increase bandwidth connectivity and allocating more funds towards various activities. The study recommends that a similar research be replicated using different groups of librarians, for example those who started working when the services were already automated to find out whether they are also as challenged as their counterparts. A further research should also be carried out to investigate current jobs that exist elsewhere in the profession, such as knowledge management, ICT management in libraries, research data management and data curation.Information Science
M.A. (Information Science)