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Journal articles on the topic 'AI ChatBot'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Aksoyalp, Zinnet Şevval, and Betül Rabia Erdoğan. "COMPARATIVE EVALUATION OF ARTIFICIAL INTELLIGENCE AND DRUG INTERACTION TOOLS: A PERSPECTIVE WITH THE EXAMPLE OF CLOPIDOGREL." Ankara Universitesi Eczacilik Fakultesi Dergisi 48, no. 3 (2024): 22. http://dx.doi.org/10.33483/jfpau.1460173.

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Objective: The study aims to compare the ability of free artificial intelligence (AI) chatbots to detect drug interactions with freely available drug interaction tools, using clopidogrel as an example. Material and Method: The Lexicomp database was used as a reference to determine drug interactions with clopidogrel. ChatGPT-3.5 AI and Bing AI were selected as the free AI chatbots. Medscape Drug Interaction Checker, DrugBank Drug Interaction Checker and Epocrates Interaction Check were selected as free drug interaction tools. Accuracy score and comprehensiveness score were calculated for each d

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Joshi, Kalpesh. "AI Mental Health Therapist Chatbot." International Journal for Research in Applied Science and Engineering Technology 11, no. 11 (2023): 308–11. http://dx.doi.org/10.22214/ijraset.2023.56393.

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Chatbots have become very popular these days as the technology is growing with a very high rate. Due to advancements in the technology chatbots have made our lives easier as we can get to know about many things at our finger tips. So, there are many chatbots available which do the work related to particular things. One such chatbot is ChatGPT, Bard etc. AI chatbots provide a more human like experience with the help of natural language processing and leverage semantics to understand the context of what a person says. Thinking of it we have created a AI Mental Health Therapist Chatbot to provide

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Lee, Ju Yoen. "Can an artificial intelligence chatbot be the author of a scholarly article?" Journal of Educational Evaluation for Health Professions 20 (February 27, 2023): 6. http://dx.doi.org/10.3352/jeehp.2022.20.6.

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At the end of 2022, the appearance of ChatGPT, an artificial intelligence (AI) chatbot with amazing writing ability, caused a great sensation in academia. The chatbot turned out to be very capable, but also capable of deception, and the news broke that several researchers had listed the chatbot (including its earlier version) as co-authors of their academic papers. In response, Nature and Science expressed their position that this chatbot cannot be listed as an author in the papers they publish. Since an AI chatbot is not a human being, in the current legal system, the text automatically gener

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Lee, Ju Yoen. "Can an artificial intelligence chatbot be the author of a scholarly article?" Journal of Educational Evaluation for Health Professions 20 (February 27, 2023): 6. http://dx.doi.org/10.3352/jeehp.2023.20.6.

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At the end of 2022, the appearance of ChatGPT, an artificial intelligence (AI) chatbot with amazing writing ability, caused a great sensation in academia. The chatbot turned out to be very capable, but also capable of deception, and the news broke that several researchers had listed the chatbot (including its earlier version) as co-authors of their academic papers. In response, Nature and Science expressed their position that this chatbot cannot be listed as an author in the papers they publish. Since an AI chatbot is not a human being, in the current legal system, the text automatically gener

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Lee, Ju Yoen. "Can an artificial intelligence chatbot be the author of a scholarly article?" Science Editing 10, no. 1 (2023): 7–12. http://dx.doi.org/10.6087/kcse.292.

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At the end of 2022, the appearance of ChatGPT, an artificial intelligence (AI) chatbot with amazing writing ability, caused a great sensation in academia. The chatbot turned out to be very capable, but also capable of deception, and the news broke that several researchers had listed the chatbot (including its earlier version) as co-authors of their academic papers. In response, Nature and Science expressed their position that this chatbot cannot be listed as an author in the papers they publish. Since an AI chatbot is not a human being, in the current legal system, the text automatically gener

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Zhang, Jingwen, Yoo Jung Oh, Patrick Lange, Zhou Yu, and Yoshimi Fukuoka. "Artificial Intelligence Chatbot Behavior Change Model for Designing Artificial Intelligence Chatbots to Promote Physical Activity and a Healthy Diet: Viewpoint." Journal of Medical Internet Research 22, no. 9 (2020): e22845. http://dx.doi.org/10.2196/22845.

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Background Chatbots empowered by artificial intelligence (AI) can increasingly engage in natural conversations and build relationships with users. Applying AI chatbots to lifestyle modification programs is one of the promising areas to develop cost-effective and feasible behavior interventions to promote physical activity and a healthy diet. Objective The purposes of this perspective paper are to present a brief literature review of chatbot use in promoting physical activity and a healthy diet, describe the AI chatbot behavior change model our research team developed based on extensive interdi

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Satiti, Laras Hayu, Endang Fauziati, and Endang Seytaningsih. "AI Chatbot as an Effective English Teaching Partner for University Students." International Journal of Educational Research & Social Sciences 5, no. 3 (2024): 463–69. https://doi.org/10.51601/ijersc.v5i3.820.

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This study investigated the effectiveness of an AI chatbot for improving English language skills among Indonesian university students. In order to address the research question, the researchers conducted an analysis of responses to a 20-item questionnaire distributed via Google Form among a sample of 95 university students. The survey was conducted to evaluate student perceptions of the chatbot's usability, language accuracy, feedback quality, and overall strengths. The findings revealed high student satisfaction with all aspects of the chatbot. Students agreed that the chatbot was user-friend

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Abdallah, Wael, Arezou Harraf, Osama Mosusa, and Abdalmuttaleb Sartawi. "Investigating Factors Impacting Customer Acceptance of Artificial Intelligence Chatbot: Banking Sector of Kuwait." International Journal of Applied Research in Management and Economics 5, no. 4 (2023): 45–58. http://dx.doi.org/10.33422/ijarme.v5i4.961.

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The Purpose: This study investigates the role of Artificial Intelligence- chatbot (AI chatbot) quality and AI chatbot users across various banking needs and its impact on customer acceptance of AI chatbots through the mediating role of perceived usefulness and ease of use. Design/methodology/approach – This quantitative study uses a cross-sectional time dimension. The questionnaire of this study was developed using multiple academic sources. Partial least square structural equation modeling was used to analyze the data, and the SmartPLS 4 software was used for the calculation. Finding - The fi

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Temsah, Mohamad-Hani, Fadi Aljamaan, Khalid H. Malki, et al. "ChatGPT and the Future of Digital Health: A Study on Healthcare Workers’ Perceptions and Expectations." Healthcare 11, no. 13 (2023): 1812. http://dx.doi.org/10.3390/healthcare11131812.

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This study aimed to assess the knowledge, attitudes, and intended practices of healthcare workers (HCWs) in Saudi Arabia towards ChatGPT, an artificial intelligence (AI) Chatbot, within the first three months after its launch. We also aimed to identify potential barriers to AI Chatbot adoption among healthcare professionals. A cross-sectional survey was conducted among 1057 HCWs in Saudi Arabia, distributed electronically via social media channels from 21 February to 6 March 2023. The survey evaluated HCWs’ familiarity with ChatGPT-3.5, their satisfaction, intended future use, and perceived us

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Patil, Ritik, and Kusum Lata Dhiman. "College Information Portal Ai Chatbot." International Scientific Journal of Engineering and Management 04, no. 03 (2025): 1–7. https://doi.org/10.55041/isjem02508.

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A chatbot is a software application designed to facilitate interaction between humans and machines using natural language. In an academic environment, chatbots serve as an efficient means of communication, providing instant responses to students' queries. This research focuses on developing a chatbot for a college information system to streamline access to college- related information, reducing the workload on administrative staff. The chatbot is designed to provide details on academic schedules, faculty information, contact details, and upcoming events. It employs artificial intelligence and

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Kim, Trudy S., Catherine T. Yu, Chandler Hinson, et al. "ChatGPT Virtual Assistant for Breast Reconstruction: Assessing Preferences for a Traditional Chatbot versus a Human AI VideoBot." Plastic and Reconstructive Surgery - Global Open 12, no. 10 (2024): e6202. http://dx.doi.org/10.1097/gox.0000000000006202.

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Background: Recent advancements in artificial intelligence (AI) have reshaped telehealth, with AI chatbots like Chat Generative Pretrained Transformer (ChatGPT) showing promise in various medical applications. ChatGPT is capable of offering basic patient education on procedures in plastic and reconstructive surgery (PRS), yet the preference between human AI VideoBots and traditional chatbots in plastic and reconstructive surgery remains unexplored. Methods: We developed a VideoBot by integrating ChatGPT with Synthesia, a human AI avatar video platform. The VideoBot was then integrated into Tol

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Kumar, Kartik. "An Educational Chatbot Using AI in Radiotherapy." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 05 (2024): 1–5. http://dx.doi.org/10.55041/ijsrem34122.

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The surge in demand for information in cancer centers and hospitals, particularly during the pandemic, overwhelmed the limited manpower available. To address this challenge, there arose a need to develop an educational chatbot tailored for diverse user groups in the field of radiotherapy, including patients and their families, the general public, and radiation staff. Objective: In response to the pressing clinical demands, the primary aim of this endeavor is to delve into the intricacies of designing an educational chatbot for radiotherapy using artificial intelligence.Methods: The chatbot is

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Hong, Hyeonmi, and Sunghee Shin. "Effects of the use of a conversational artificial intelligence chatbot on medical students’ patient-centered communication skill development in a metaverse environment." Journal of Medicine and Life Science 21, no. 3 (2024): 92–101. http://dx.doi.org/10.22730/jmls.2024.21.3.92.

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This study investigated how the use of a conversational artificial intelligence (AI) chatbot improved medical students' patient-centered communication (PCC) skills and how it affected their motivation to learn using innovative interactive tools such as AI chatbots throughout their careers. This study adopted a onegroup post-test-only design to investigate the impact of AI chatbot-based learning on medical students' PCC skills, their learning motivation with AI chatbots, and their perception towards the use of AI chatbots in their learning. After a series of classroom activities, including meta

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Pandey, Siddhant, Nikhil Chandra Pandey, and Yash Bajaj. "AI Enabled Chatbot." International Journal for Research in Applied Science and Engineering Technology 12, no. 4 (2024): 1761–64. http://dx.doi.org/10.22214/ijraset.2024.60147.

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Abstract: As technology continues its rapid evolution, the integration of Artificial Intelligence (AI) into chatbot systems emerges as a pivotal frontier in reshaping human-computer interaction. This research paper embarks on a comprehensive exploration of the intricate synergy between AI technologies and chatbot development, with a primary focus on elevating user interactions to unprecedented levels of sophistication and intuitiveness. By delving into a nuanced understanding of methodologies, technologies, and challenges, this study aims to provide a holistic perspective on the present state

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Lin, Chien-Chang, Anna Y. Q. Huang, and Stephen J. H. Yang. "A Review of AI-Driven Conversational Chatbots Implementation Methodologies and Challenges (1999–2022)." Sustainability 15, no. 5 (2023): 4012. http://dx.doi.org/10.3390/su15054012.

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A conversational chatbot or dialogue system is a computer program designed to simulate conversation with human users, especially over the Internet. These chatbots can be integrated into messaging apps, mobile apps, or websites, and are designed to engage in natural language conversations with users. There are also many applications in which chatbots are used for educational support to improve students’ performance during the learning cycle. The recent success of ChatGPT also encourages researchers to explore more possibilities in the field of chatbot applications. One of the main benefits of c

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Lee, Chaewook, and Namin Shin. "A Case Study on Middle School Students' Learning Experience in Free English Conversation with Generative AI Chatbots." Korean Association For Learner-Centered Curriculum And Instruction 25, no. 12 (2025): 1–19. https://doi.org/10.22251/jlcci.2025.25.12.1.

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Objectives This study explored the pedagogical potential of generative, voice-enabled, conversational, and goal-oriented chatbots for English teaching and learning by analyzing the free conversation experiences between a generative AI chatbot and middle school students. Methods Video-recorded free conversations between a generative English-speaking chatbot developed by Company Y and three middle school students were transcribed and analyzed. Based on the research questions, both qualitative and quantitative analyses were conducted, including text analysis, readability assessment, lexical analy

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Chen, David, Ryan S. Huang, Jane Jomy, et al. "Performance of Multimodal Artificial Intelligence Chatbots Evaluated on Clinical Oncology Cases." JAMA Network Open 7, no. 10 (2024): e2437711. http://dx.doi.org/10.1001/jamanetworkopen.2024.37711.

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ImportanceMultimodal artificial intelligence (AI) chatbots can process complex medical image and text-based information that may improve their accuracy as a clinical diagnostic and management tool compared with unimodal, text-only AI chatbots. However, the difference in medical accuracy of multimodal and text-only chatbots in addressing questions about clinical oncology cases remains to be tested.ObjectiveTo evaluate the utility of prompt engineering (zero-shot chain-of-thought) and compare the competency of multimodal and unimodal AI chatbots to generate medically accurate responses to questi

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Nze, Stella Udoka. "AI-Powered Chatbots." Global Journal of Human Resource Management 12, no. 6 (2024): 34–45. http://dx.doi.org/10.37745/gjhrm.2013/vol12n63445.

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Artificial Intelligence (AI)-powered chatbots have emerged as a transformative technology, fundamentally changing how businesses and organizations engage with their customers by providing real-time, personalized communication. These chatbots, driven by sophisticated algorithms, utilize Natural Language Processing (NLP) and Machine Learning (ML) to understand, interpret, and respond to human language in a manner that is contextually appropriate and relevant. As a result, AI-powered chatbots enhance both user experience and operational efficiency by automating routine interactions, reducing resp

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Vinita, Kumari Pal, Singh Sonali, Sinha Anshita, and Sohail Shekh Mohammad. "Medical chatbot using AI and NLP." i-manager’s Journal on Software Engineering 16, no. 3 (2022): 46. http://dx.doi.org/10.26634/jse.16.3.18551.

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The use of chatbots has grown rapidly across industries, including marketing, assistive systems, education, healthcare, cultural heritage, and entertainment. This paper discusses the incentives for using chatbots and explains how useful chatbots are in various contexts. As intelligent software and hardware, also known as intelligent agents, are developed and analyzed, Artificial Intelligence (AI) is becoming more and more integrated into daily lives. From manual labor to complex procedures, intelligent agents are capable of performing a wide range of tasks. One of the simplest and most common

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Saxena, Aarush. "AI-Based Chatbot." International Journal for Research in Applied Science and Engineering Technology 10, no. 12 (2022): 941–42. http://dx.doi.org/10.22214/ijraset.2022.47785.

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Abstract: A chatbot is software used to develop interaction between a user/human and a computer/system in natural language, similar to human chats. Chatbots converse with the customer in a discussion following input from a human and a response to the customer. It makes the user believe that he is chatting with a human while chatting with the computer. The chatbot application helps the student to get information about the college admission process and get quick answers from anywhere with an internet connection. This chatbot system reduces the workload of the admissions department by providing s

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Purkar, Ayesha Shehbaz. "MENTAL HEALTH AI CARE CHATBOT." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 01 (2025): 1–9. https://doi.org/10.55041/ijsrem40887.

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Always Mental disability and Mental health care have been overlooked. This is puzzling considering that 8% of the world's population suffers from mental impairments, which are widespread. A scalable option that offers an interactive way to engage consumers in behavioral health interventions powered by artificial intelligence is a chatbots. Anxiety, stress, etc. provides a critical first step in enhancing chatbot design and revealing the advantages and disadvantages of the chatbots. In this report, a customized chatbot framework is proposed with a blended neural network design. The recommended

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Meshram, Anurag, Amol Patil, Saurabh Mulik, Aniruddh Pawar, and Prof Sheetal Nirve. "Text Generation Model Using Deep Learning." International Journal for Research in Applied Science and Engineering Technology 13, no. 1 (2025): 23–25. https://doi.org/10.22214/ijraset.2025.66190.

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Abstract: The rapid growth of artificial intelligence (AI) and natural language processing (NLP) has given rise to conversational AI solutions known as chatbots. This project aims to explore and develop a chatbot using the OpenAI API. The chatbot is designed to offer users an interactive, responsive, and context-aware conversation experience. This report presents a detailed overview of the development process, design considerations, implementation, evaluation, and potential improvements. Chatbots have gained prominence for improving online interactions and information retrieval. The chatbot's

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Trout, Joseph J., and Lauren Winterbottom. "Artificial intelligence and undergraduate physics education." Physics Education 60, no. 1 (2024): 015024. https://doi.org/10.1088/1361-6552/ad98de.

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Abstract The latest advances in science and technology have resulted in great advances in artificial intelligence (AI), including the creation of chatbots. Chatbots simulate human conversation and allow humans to ask questions and receive answers based on a large volume of electronically stored information. Faculties of universities around the world are trying to come to grips with the availability of AI tools, such as chatbots, and are debating the ethical and moral questions surrounding the use of AI in education. This paper presents the results of a study which intended to answer three rese

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Tjahyana, Lady Joanne. "Exploring AI Chatbot Development for Gen-Z: A Study on First-Time and Experienced Voters in Pemilu." Jurnal Ilmu Komunikasi dan Bisnis 9, no. 2 (2024): 224–36. http://dx.doi.org/10.36914/jikb.v9i2.1091.

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Artificial intelligence (AI) chatbots have been utilized as interactive learning platforms for higher education. Gen-Z was a generation that quickly adopted the latest technology. Several Gen-Z students participated in the Pemilu (general elections in Indonesia) for the first time in 2024. Therefore, this research aimed to develop an AI chatbot to give information about Pemilu to Gen-Z voters. The researcher developed the AI chatbot with several steps: data collecting, training, evaluating, refining, and analyzing conversation data. A group of 100 Gen-Z students took part in testing the AI cha

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Li, Jingquan. "Security Implications of AI Chatbots in Health Care." Journal of Medical Internet Research 25 (November 28, 2023): e47551. http://dx.doi.org/10.2196/47551.

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Artificial intelligence (AI) chatbots like ChatGPT and Google Bard are computer programs that use AI and natural language processing to understand customer questions and generate natural, fluid, dialogue-like responses to their inputs. ChatGPT, an AI chatbot created by OpenAI, has rapidly become a widely used tool on the internet. AI chatbots have the potential to improve patient care and public health. However, they are trained on massive amounts of people’s data, which may include sensitive patient data and business information. The increased use of chatbots introduces data security issues,

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Dinh, Hoa, and Thien Khai Tran. "EduChat: An AI-Based Chatbot for University-Related Information Using a Hybrid Approach." Applied Sciences 13, no. 22 (2023): 12446. http://dx.doi.org/10.3390/app132212446.

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The digital transformation has created an environment that fosters the development of effective chatbots. Through the fusion of artificial intelligence and data, these chatbots have the capability to provide automated services, optimize customer experiences, and reduce workloads for employees. These chatbots can offer 24/7 support, answer questions, perform transactions, and provide rapid information, contributing significantly to the sustainable development processes of businesses and organizations. ChatGPT has already been applied in various fields. However, to ensure that there is a chatbot

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Harbola, Aditya. "Design and Implementation of an AI Chatbot for Customer Service." Mathematical Statistician and Engineering Applications 70, no. 2 (2021): 1295–303. http://dx.doi.org/10.17762/msea.v70i2.2321.

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    Abstract  A company's customer service is very important to its success. It can help boost revenue and retain customers. As digital technology has increased the demand for 24-hour support, businesses are now turning to AI chatbots to provide better and more personalized service. Artificial intelligence (AI) chatbots can help businesses improve the customer experience and reduce the workload of their customer service agents. The paper presents the development and implementation of a chatbot utilizing NLP and AI techniques. It aims to provide efficient and perso

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Alsadoun, Abdullah Ali, and Asem Nasser Alnasser. "Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences." International Journal of Innovative Research and Scientific Studies 8, no. 1 (2025): 1902–9. https://doi.org/10.53894/ijirss.v8i1.4826.

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This study aims to explore the impact of AI chatbot marketing on customer satisfaction and loyalty within the context of online shopping in Saudi Arabia. It seeks to understand how the usability and responsiveness of AI chatbots influence customer perceptions and behaviors, ultimately contributing to enhanced satisfaction and loyalty. A cross-sectional research design was employed, utilizing a structured questionnaire to collect data from 271 customers with prior experience in online shopping. Convenience sampling was used to gather responses, and the questionnaire included dimensions related

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Davar, Narius Farhad, M. Ali Akber Dewan, and Xiaokun Zhang. "AI Chatbots in Education: Challenges and Opportunities." Information 16, no. 3 (2025): 235. https://doi.org/10.3390/info16030235.

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With the emergence of artificial intelligence (AI), machine-learning (ML), and chatbot technologies, the field of education has been transformed drastically. The latest advancements in AI chatbots (such as ChatGPT) have proven to offer several benefits for students and educators. However, these benefits also come with inherent challenges, that can impede students’ learning and create hurdles for educators. The study aims to explore the benefits and challenges of AI chatbots in educational settings, with the goal of identifying how they can address existing barriers to learning. The paper begin

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M., N. O. Sadiku, R. Nelatury S., and Musa S.M. "AI in Chatbots: A Primer." Journal of Scientific and Engineering Research 8, no. 2 (2021): 16–22. https://doi.org/10.5281/zenodo.10574855.

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<strong>Abstract </strong>A chatbot is a computer program that imitates human conversation.  It will usually respond in a conversational style, and it may carry out actions in response to your conversation.  Designed to simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing. Amazon, Apple, Google, Microsoft, and Slack support chatbots. This paper provides a primer on artificial intelligence-based chatbots.

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Song, Tianqi, Jack Jamieson, Tianwen Zhu, Naomi Yamashita, and Yi-Chieh Lee. "From Interaction to Attitude: Exploring the Impact of Human-AI Cooperation on Mental Illness Stigma." Proceedings of the ACM on Human-Computer Interaction 9, no. 2 (2025): 1–31. https://doi.org/10.1145/3710987.

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AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study investigates how participating in three human-chatbot interactions affects attitudes toward mental illness. We developed three chatbots capable of engaging in either one-way information dissemination from chatbot to a human or two-way cooperation where the chatbot and a human exchange thoughts and work together on a cooperation task. We then conducted a two-wee

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Ayuningtyas, Pratika, and Hery Oktafiandi. "Chatbot AI Platform Sebagai Media Peningkatan Kemampuan Belajar Siswa." Jurnal Ekonomi dan Teknik Informatika 12, no. 1 (2024): 1–6. http://dx.doi.org/10.37601/jneti.v12i1.246.

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Pesatnya perkembangan teknologi Artificial Intelligence di dunia pendidikan dengan penggunaan AI sebagai media pembelajaran yang dapat diakses siswa tanpa batas waktu. Chatbots merupakan teknologi kecerdasan buatan yang dapat digunakan. Penggunaan chatbots sebagai media pembelajaran terbukti memberikan banyak dampak positif dalam pembelajaran. Perancangan chatbot dirancang untuk memenuhi kebutuhan siswa agar dapat menyadari manfaat penggunaan chatbots sebagai media pembelajaran dalam peningkatan kemampuan belajar siswa. Dalam perancangan dan pengembangan chatbot, digunakan template smojo.ai ya

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Minić, Siniša, and Nemanja Deretić. "Application of artificial intelligence in education: Chatbot ChatGPT." Obrazovanje i vaspitanje 19, no. 22 (2024): 61–72. https://doi.org/10.5937/obrvas19-54678.

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The rapid advancement of artificial intelligence (AI) and natural language processing has led to the development of increasingly sophisticated and versatile language models. AI models are capable of generating new data based on patterns and structures learned from existing data, and they can create multimedia content. These generative AI models rely on unsupervised machine learning techniques and neural networks to analyze, understand, and generate content that closely resembles human-generated output. Among these, ChatGPT, an AI chatbot developed by OpenAI, has emerged as a powerful tool with

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Gevher, Merve, Sefa Emre Öncü, and Erdem Erdoğdu. "Exploring the potential use of generative ai for learner support in ODL at scale." Journal of Educational Technology and Online Learning 8, no. 1 (2024): 78–97. https://doi.org/10.31681/jetol.1559442.

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This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based chatbots using a qualitative case study approach. Learner inquiries that the rule-based chatbot could not answer, and frequently asked questions (FAQs) were posed to ChatGPT and Bing Copilot applications in four different cases. The 708 answers in thes

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l Yadav1, Seja. "AI-Integrated Chatbot for Business Automation." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 03 (2025): 1–9. https://doi.org/10.55041/ijsrem42608.

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This research paper analyzes chatbot integration in agrochemical websites through two case studies: Agrolifes Chat Assistant, chatbot, and Agrolifes Chemical India, platform incorporating chatbot functionalities within an enterprise re- source planning (ERP) system. The study explores how these chatbots assist customers with inquiries, product navigation, and tailored recommendations while evaluating their technical architecture, design, and usability . The Agrolifes Chat Assistant acts as a conversational interface for direct user engagement, handling product-related queries and guiding websi

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Aiumtrakul, Noppawit, Charat Thongprayoon, Chinnawat Arayangkool, et al. "Personalized Medicine in Urolithiasis: AI Chatbot-Assisted Dietary Management of Oxalate for Kidney Stone Prevention." Journal of Personalized Medicine 14, no. 1 (2024): 107. http://dx.doi.org/10.3390/jpm14010107.

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Accurate information regarding oxalate levels in foods is essential for managing patients with hyperoxaluria, oxalate nephropathy, or those susceptible to calcium oxalate stones. This study aimed to assess the reliability of chatbots in categorizing foods based on their oxalate content. We assessed the accuracy of ChatGPT-3.5, ChatGPT-4, Bard AI, and Bing Chat to classify dietary oxalate content per serving into low (<5 mg), moderate (5–8 mg), and high (>8 mg) oxalate content categories. A total of 539 food items were processed through each chatbot. The accuracy was compared between chat

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Chow, James C. L., Valerie Wong, Leslie Sanders, and Kay Li. "Developing an AI-Assisted Educational Chatbot for Radiotherapy Using the IBM Watson Assistant Platform." Healthcare 11, no. 17 (2023): 2417. http://dx.doi.org/10.3390/healthcare11172417.

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Objectives: This study aims to make radiotherapy knowledge regarding healthcare accessible to the general public by developing an AI-powered chatbot. The interactive nature of the chatbot is expected to facilitate better understanding of information on radiotherapy through communication with users. Methods: Using the IBM Watson Assistant platform on IBM Cloud, the chatbot was constructed following a pre-designed flowchart that outlines the conversation flow. This approach ensured the development of the chatbot with a clear mindset and allowed for effective tracking of the conversation. The cha

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Humphries, Chelsea. "Human Librarian Interviews ChatGPT." Pathfinder: A Canadian Journal for Information Science Students and Early Career Professionals 4, no. 1 (2023): 188–96. http://dx.doi.org/10.29173/pathfinder91.

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In an effort to understand how ChatGPT might be used as a scholarly research tool, I conducted an informal, unstructured interview with the AI chatbot. I learned that it generates its responses based on patterns it identifies in its large reservoir of text data; ChatGPT cannot vouch for the accuracy of the information it presents, nor cite its sources. For this reason, instead of being used as an information source in itself, ChatGPT may be better suited as an information assistant, helping researchers design searches for information in other sources in tandem with “human librarians” (as it de

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Taeza, Jordan. "The role of AI-powered chatbots in enhancing second language acquisition: An empirical investigation of conversational AI assistants." Edelweiss Applied Science and Technology 9, no. 3 (2025): 2616–29. https://doi.org/10.55214/25768484.v9i3.5853.

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This study explores the role of AI-powered chatbots in enhancing second language acquisition (SLA), focusing on speaking proficiency, learner engagement, and confidence. A mixed-methods, quasi-experimental design was employed involving 60 intermediate ESL learners divided into a chatbot-assisted experimental group and a control group using traditional practice. Over six weeks, the experimental group engaged in structured interactions with a conversational AI chatbot offering real-time feedback. Pre- and post-tests, engagement surveys, and interviews were used for data collection. Findings reve

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Jung, Yun Sun, Yong Kwon Chae, Mi Sun Kim, Hyo-Seol Lee, Sung Chul Choi, and Ok Hyung Nam. "Evaluating the Accuracy of Artificial Intelligence-Based Chatbots on Pediatric Dentistry Questions in the Korean National Dental Board Exam." JOURNAL OF THE KOREAN ACADEMY OF PEDTATRIC DENTISTRY 51, no. 3 (2024): 299–309. http://dx.doi.org/10.5933/jkapd.2024.51.3.299.

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This study aimed to assess the competency of artificial intelligence (AI) in pediatric dentistry and compare it with that of dentists. We used open-source data obtained from the Korea Health Personnel Licensing Examination Institute. A total of 32 item multiple-choice pediatric dentistry exam questions were included. Two AI-based chatbots (ChatGPT 3.5 and Gemini) were evaluated. Each chatbot received the same questions seven times in separate chat sessions initiated on April 25, 2024. The accuracy was assessed by measuring the percentage of correct answers, and consistency was evaluated using

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Nur Asvia, Salwa, Siti Miftahur Rohmah, and Zahidah Nabilah. "Chatbot AI Sebagai Mediator Perceraian Di Indonesia Dalam Tinjauan Hukum Positif." Interdisciplinary Explorations in Research Journal 2, no. 2 (2024): 655–67. http://dx.doi.org/10.62976/ierj.v2i2.525.

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Abstract Divorce in Indonesia is a complex social problem. Mediation is a more peaceful and constructive alternative to trial. The development of AI technology opens up new opportunities in mediation, including through the use of AI chatbots. This journal analyzes the potential and challenges of using AI chatbots as mediators in divorce cases in Indonesia within the framework of positive law. This research uses a normative juridical research method with a qualitative approach. Data was collected through literature study and legal analysis of relevant laws and regulations. The results showed th

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Levner, Eugene, and Boris Kriheli. "Analysis of Reliability and Efficiency of Information Extraction Using AI-Based Chatbot: The More-for-Less Paradox." Algorithms 18, no. 7 (2025): 412. https://doi.org/10.3390/a18070412.

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This paper addresses the problem of information extraction using an AI-powered chatbot. The problem concerns searching and extracting relevant information from large databases in response to a human user’s query. Expanding the traditional discrete search problem well known in operations research, this problem introduces two players; the first player—an AI chatbot such as ChatGPT—sequentially scans available datasets to find an appropriate answer to a given query, while the second—a human user—conducts a dialogue with the chatbot and evaluates its answers in each round of the dialogue. The goal

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Patel, Dhruv, NIhal Shetty, Paarth Kapasi, and Ishaan Kangriwala. "College Enquiry Chatbot using Conversational AI." International Journal for Research in Applied Science and Engineering Technology 11, no. 5 (2023): 903–15. http://dx.doi.org/10.22214/ijraset.2023.51324.

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Abstract: Chatbots are computer programs that use text or voice-based interfaces to replicate human conversation. They are often used to automate mundane processes, provide customer support, or aid in the retrieval of information. Chatbots are built with a number of strategies that enable them to interpret and respond to user inputs in a more human-like manner. They can be employed in a variety of industries, including e-commerce, healthcare, and banking. We have analysed and compared numerous chatbot strategies in this report to establish the optimal way for our own chatbot project. We review

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Kothawade, Tejas. "AI Powered Student Assistant ChatBot." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 01 (2025): 1–9. https://doi.org/10.55041/ijsrem41186.

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The increasing number of questions in the admission process of engineering and polytechnic colleges under the Department of Technical Education, is making it impossible for institutions to manage queries using traditional methods. To enhance communication and provide relevant information, centrally developed AI-enabled chatbots can be used to act as virtual assistants. The chatbot will automatically answer questions related to admissions, eligibility, fees, scholarships, courses, hostel facilities, and placement times. The chatbot, available 24/7, will reduce the workload of employees, enhance

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Ab Razak, Nur Izah, Muhammad Fawwaz Muhammad Yusoff, and Rahmita Wirza O.K. Rahmat. "ChatGPT Review: A Sophisticated Chatbot Models in Medical & Health-related Teaching and Learning." BMSC 19, s12 (2023): 98–108. http://dx.doi.org/10.47836/mjmhs.19.s12.12.

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Artificial intelligence (AI) has transformed our interactions with the world, spawning complex apps and gadgets known as intelligent agents. ChatGPT, a chatbot hybrid of AI and human-computer interaction, converse with humans and have a wide range of possible uses. Chatbots have showed potential in the field of medical education and health sciences by aiding learning, offering feedback, and increasing metacognitive thinking among undergraduate and postgraduate students. OpenAI’s ChatGPT, an dvanced language model, has substantially enhanced chatbot capabilities. Chatbots are being used in the

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Hawanti, Santhy, and Khudoiberdieva Munisa Zubaydulloevna. "AI chatbot-based learning: alleviating students' anxiety in english writing classroom." Bulletin of Social Informatics Theory and Application 7, no. 2 (2023): 182–92. http://dx.doi.org/10.31763/businta.v7i2.659.

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In the ever-evolving landscape of education, integrating innovative technologies can enhance the learning experience for students. ChatGPT, a cutting-edge language processing tool developed by OpenAI, offers exciting possibilities for teaching writing. This advanced AI model can be a powerful asset in the classroom, providing students with valuable resources and support as they develop their writing skills. Seventy-three college students participated in the quasi-experiment. The findings demonstrate that AI chatbot-based instruction reduces students' anxiety about learning English writing. AI

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Meng, Jingbo, and Yue (Nancy) Dai. "Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose or Not?" Journal of Computer-Mediated Communication 26, no. 4 (2021): 207–22. http://dx.doi.org/10.1093/jcmc/zmab005.

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Abstract This study examined how and when a chatbot’s emotional support was effective in reducing people’s stress and worry. It compared emotional support from chatbot versus human partners in terms of its process and conditional effects on stress/worry reduction. In an online experiment, participants discussed a personal stressor with a chatbot or a human partner who provided none, or either one or both of emotional support and reciprocal self-disclosure. The results showed that emotional support from a conversational partner was mediated through perceived supportiveness of the partner to red

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Cheng, Sheung-Tak, Peter Ng, and Tomoko Wakui. "ACCEPTABILITY OF A CHATBOT FOR INFORMATION AND ADVICE ON DEMENTIA CAREGIVING." Innovation in Aging 8, Supplement_1 (2024): 1285. https://doi.org/10.1093/geroni/igae098.4107.

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Abstract Providing ongoing support to caregivers as their needs change in the long-term course of dementia is a serious challenge to any healthcare system. Conversational artificial intelligence (AI) operating 24/7 may help to tackle this problem. This presentation describes the development of a generative AI chatbot (called Chatbot-A) using the GPT-4o large language model, with a personality agent to constrain its behavior to providing advice on dementia caregiving based on a revised version of the Benefit-Finding Intervention manual (an intervention reported in JG:PS and other journals). The

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Halvankar, Amol. "College Enquiry For Student using AI ChatBot." International Scientific Journal of Engineering and Management 03, no. 03 (2024): 1–9. http://dx.doi.org/10.55041/isjem01409.

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A chat bot is a computer program that may initiate conversations between users and other computers. A larger audience can use chatbot technology, which is text-based and safe to use.. Chatbots for university research are developed using AI algorithms that interpret user messages and assess user demands. The aims of the chatbot's responses is to match the user's input while avoiding making oneself physically available to the institution in response to queries. The program responds to the students' inquiries by applying its intelligence. For using this type applications, natural processing langu

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Le, Xuan Cu. "Inducing AI-powered chatbot use for customer purchase: the role of information value and innovative technology." Journal of Systems and Information Technology 25, no. 2 (2023): 219–41. http://dx.doi.org/10.1108/jsit-09-2021-0206.

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Purpose This study aims to understand a customer-purchase mechanism in the artificial intelligence (AI)-powered chatbot context based on the elaboration likelihood model (ELM) and technology acceptance model (TAM). The first objective is to examine how to boost chatbot adoption. The second objective is to investigate the role of information characteristics, technology-related characteristics and attitude toward AI in purchase intention. Design/methodology/approach Data was collected from a sample of 492 users in Vietnam, who are potential customers of chatbots for purchase. Structural equation

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