Log in

Relevant bibliographies by topics / Airline industry / Journal articles

To see the other types of publications on this topic, follow the link: Airline industry.

Journal articles on the topic 'Airline industry'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 journal articles for your research on the topic 'Airline industry.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.

1

Chen, Junjie. "The Impact of Covid-19 on the Profitability and Liquidity of Air New Zealand: Compare with the Whole Airline Industry." Highlights in Business, Economics and Management 10 (May 9, 2023): 88–98. http://dx.doi.org/10.54097/hbem.v10i.7939.

Full text

Abstract:

As an industry sensitive to changes in external factors, the airline industry has been affected negatively by the Covid-19 outbreak. Global travel restrictions sent shock waves throughout the industry, and Air New Zealand is no exception. This study investigates the impact of Covid-19 on the profitability and liquidity of Air New Zealand and the whole airline industry based on financial ratio and regression analysis. The profitability and liquidity are represented by Operating Return on Assets (OROA) and Quick Ratio. Twenty commercial airlines from around the world were chosen as samples to ex

APA, Harvard, Vancouver, ISO, and other styles

2

Mhlanga, Oswald, Jacobus Steyn, and John Spencer. "The airline industry in South Africa: drivers of operational efficiency and impacts." Tourism Review 73, no. 3 (2018): 389–400. http://dx.doi.org/10.1108/tr-07-2017-0111.

Full text

Abstract:

Purpose The airline industry is structurally challenged by its very nature, because of high overhead and capital costs. This is further exacerbated by macro-predictability and micro-uncertainty, thereby making it difficult for airlines in South Africa to attain operational efficiency. The purpose of this study is to identify drivers of operational efficiency and their impacts on airline performances in South Africa. Design/methodology/approach An extensive data collection using primary and secondary sources enabled the researchers to gather data on all the airlines operating in South Africa, f

APA, Harvard, Vancouver, ISO, and other styles

3

Bilal, Sheikh. "Airline Management and Customer Experience an Empirical Study from Indian Aviation Sector." Dec 2023 - Jan 2024, no. 41 (December 2, 2023): 1–14. http://dx.doi.org/10.55529/jsrth.41.1.14.

Full text

Abstract:

In a consumer-driven industry, airlines fight for customers. This study investigates Airline Management and customer experience to attract and retain consumers. Aviation client satisfaction and trip are also assessed. Airlines must stand out with inventive management in a crowded market. Digital management, loyalty programs, pricing, and branding are airline strategies. Understanding how airlines employ these tactics to stand out in a crowded business is crucial to customer acquisition. Any airline's success hinges on customer pleasure. This research explores how airlines affect bookingto- dis

APA, Harvard, Vancouver, ISO, and other styles

4

Maethika, Chanarpas. "Customer Loyalty in Airline Industry: A Literature Review." International Journal of Current Science Research and Review 05, no. 01 (2022): 236–44. https://doi.org/10.5281/zenodo.5912254.

Full text

Abstract:

Abstract : The aviation industry is one of the fastest-growing and highly competitive industries. Managing an airline’s passenger loyalty is essential to a competitive business and airline success. The researcher is interested in studying the key factors that affect airline passenger loyalty, which will lead to the strategic planning of airlines in the future. Therefore, the researcher chose to review the literature and previous research in the study to summarize the key factors affecting the loyalty and development of the research model. The study found that seven factors, directly and

APA, Harvard, Vancouver, ISO, and other styles

5

Enomoto, Carl E., Karl R. Geisler, and Sajid A. Noor. "Non-price competition in the US airline industry: a VAR model." Journal of Economic Studies 44, no. 6 (2017): 882–94. http://dx.doi.org/10.1108/jes-09-2016-0173.

Full text

Abstract:

Purpose The purpose of this paper is to analyze the extent to which major US airlines respond to one another in quality of service improvements. Design/methodology/approach Utilizing monthly data, the authors estimate a five-equation vector autoregressive model to determine which airline leads or follows others in quality of service improvements. Findings This study found that the five major airlines make interrelated decisions when responding to customer complaints concerning flight problems, over-sales, reservations, ticketing, boarding, and customer service. Every airline either responds to

APA, Harvard, Vancouver, ISO, and other styles

6

Low, Joyce, and Kum Khiong Yang. "Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach." Journal of Airline and Airport Management 9, no. 2 (2019): 27. http://dx.doi.org/10.3926/jairm.126.

Full text

Abstract:

Purpose: This study investigates the relationships between service efficiency in 5 major cost centres (namely, business orientation, network coverage, physical resources, maintenance, repair and overhaul (MRO), and human resources) and profitability in the global airline industry.Design/methodology/approach: The study integrates the Slack-based Model (SBM) of Data Envelopment Analysis (DEA) with the Alternating Conditional Expectation (ACE) regression to understand the relationships between an airline’s profitability and its efficiencies in 5 identified operations areas.Findings: Based on the

APA, Harvard, Vancouver, ISO, and other styles

7

Iqbal, Asif, Muhammad Sufyan, Abdul Salalm, Muhammad Ali Shaikh, and Muhammad Faizan Khan. "When Satisfaction Takes Flight: Unraveling the Impact of Passenger Satisfaction on Passenger Loyalty with the moderating role of Price Sensitivity in Airline Industry." Research Journal for Societal Issues 5, no. 3 (2023): 73–95. http://dx.doi.org/10.56976/rjsi.v5i3.138.

Full text

Abstract:

The airline industry is highly competitive, and airlines need to provide high-quality services to attract and retain customers. This study examines how airline service quality, safety regulations, airline safety and empathy affect consumer satisfaction and how price sensitivity moderates this effect. Airlines must deliver high-quality services to attract and keep customers in a competitive industry. Moreover, how price sensitivity moderates the relationship between service quality and passenger satisfaction. The results indicate that airline service quality, safety requirements, safety, and em

APA, Harvard, Vancouver, ISO, and other styles

8

Chung, Sukhoon, Jin-Woo Park, and Sangryeong Lee. "The Influence of CSR on Airline Loyalty through the Mediations of Passenger Satisfaction, Airline Brand, and Airline Trust: Korean Market Focused." Sustainability 14, no. 8 (2022): 4548. http://dx.doi.org/10.3390/su14084548.

Full text

Abstract:

Corporate social responsibility (CSR) has become a significant factor in determining business sustainability. This trend is particularly evident in the airline industry, as airlines endeavor to navigate highly competitive market circumstances. CSR activities constitute a significant duty as one of the survival strategies and to sustain their business based on the customer loyalty in the airline industry in Korea. The purpose of this research was to explore the influence of CSR on airline loyalty through meaningful mediators within the airline industry in order to elicit important insights and

APA, Harvard, Vancouver, ISO, and other styles

9

Riantama, Dalianus. "What are the Crucial Factors in Gaining Customer Recommendations in the Airline Industry?" Value : Jurnal Manajemen dan Akuntansi 18, no. 2 (2023): 226–36. http://dx.doi.org/10.32534/jv.v18i2.3861.

Full text

Abstract:

The airline business is continually growing. This study tries to find out important factors for customers to give their recommendations for an airline. Text mining approach and feature selection methods are applied to clean the data set and to select the most crucial factors of customer recommendations. This study collected 846 online customer reviews for full-service airlines and 179 low-cost carrier airlines. Cleanliness and crew care are the most critical factors for full-service airline customers. Low-cost carrier airline customers were more concerned about the value of money and flight in

APA, Harvard, Vancouver, ISO, and other styles

10

V., Devaki. "Capital Structure – A Study with Special reference to Kingfisher Airline." International Research journal of Business and Management 10, no. 14 (2017): 66–71. https://doi.org/10.5281/zenodo.4311465.

Full text

Abstract:

he global airline industry consists of over 2000 airlines operating more than 23,000 aircraft, providing service to over 3700 airports. In 2006, world’s airlines flew almost 28 million scheduled flight departures and carried over 2 billion passengers. Kingfisher Airlines is an airline group based in India. Its head office is The Qube in Andheri (East), Mumbai and Registered Office in UB City, Bangalore through its parent company United Breweries Group, has a 50% stake in low-cost carrier Kingfisher Red. The airline has been facing financial issues for many years. Until December 2011, Kin

APA, Harvard, Vancouver, ISO, and other styles

11

Manalu, Haposan Vincentius, Demas Haryo Bismantoko, Oktaviana Putri, and Kresna Adi Mahendra. "Revenue Management Strategies in Airline Industry: A Literature Review." Jurnal Sistem Teknik Industri 26, no. 1 (2024): 93–102. http://dx.doi.org/10.32734/jsti.v26i1.14363.

Full text

Abstract:

The airline industry has rapidly evolved, fostering intense competition among companies. This competition drives airlines to formulate strategies for revenue maximization, giving rise to Revenue Management. This literature review spans the past 13 years, examining the development of Airline Revenue Management methods. By analyzing 22 journals with at least Q2 and SINTA 2 indexing, three primary scopes emerge: Quantity Decision, Pricing Decision, and Structural Decision. Airlines predominantly employ dynamic pricing and programming to optimize revenue by adapting to ongoing changes. The develop

APA, Harvard, Vancouver, ISO, and other styles

12

Edelman, Jonathan. "Reviving Antitrust Enforcement in the Airline Industry." Michigan Law Review, no. 120.1 (2021): 125. http://dx.doi.org/10.36644/mlr.120.2.reviving.

Full text

Abstract:

The Department of Transportation (DOT) has broad but oft overlooked power to address antitrust issues among airlines through section 411 of the Federal Aviation Act. However, the DOT’s unwillingness to enforce antitrust more aggressively may be translating into higher fares and fees for airline travelers. More aggressive antitrust enforcement is urgently needed. Recent research has revealed a widespread practice of common ownership in the airline industry, whereby investment firms own large portions of rival airline companies. Although this practice leads to higher prices and reduced competiti

APA, Harvard, Vancouver, ISO, and other styles

13

Kasim, Kiraci, and Bakir Mahmut. "Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines." Studies in Business and Economics 15, no. 1 (2020): 83–99. http://dx.doi.org/10.2478/sbe-2020-0008.

Full text

Abstract:

AbstractIn the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of airlines based on the role of performance evaluation in the airline industry. For this purpose, twelve FSCs (Full-Service Carriers) were evaluated based on financial and airline-specific performance indicators for the 2015-2017 period. While the sample consisted of Star Alliance member airlines, an integrated CRITIC and CODAS methodology was proposed in the study. In add

APA, Harvard, Vancouver, ISO, and other styles

14

KALEMBA, Nicole, Fernando CAMPA-PLANAS, Ana Beatriz HERNÁNDEZ-LARA, and Maria Victòria SÁNCHEZ-REBULL. "Service quality and economic performance in the US airline business." Aviation 21, no. 3 (2018): 102–10. http://dx.doi.org/10.3846/16487788.2017.1378266.

Full text

Abstract:

In order to cover this goal, four quality indexes related to the airline industry, and two economic performance. In order to cover this goal, four quality indexes related to the airline industry, and two economic performance indicators, revenues and return on investment (ROI), have been considered. Data from American airline companies from 2006 to 2013 have been used to determine if airlines’ profitability increases when service quality improves. Considering the effects on airlines’ profitability, the results confirm the positive and significant influence of service quality on the ROI of the U

APA, Harvard, Vancouver, ISO, and other styles

15

ROTHKOPF, MAXIMILIAN, and ANDREAS WALD. "INNOVATION IN COMMODITIZED SERVICES: A STUDY IN THE PASSENGER AIRLINE INDUSTRY." International Journal of Innovation Management 15, no. 04 (2011): 731–53. http://dx.doi.org/10.1142/s1363919611003301.

Full text

Abstract:

The purpose of this study is to analyze how innovation is leveraged in a commoditized service industry. Focusing on the passenger airline industry, we describe the characteristics of commoditized industries and show how the airline industry fulfills these criteria. Based on a sample of 30 airlines, we detect patterns of innovations and explore how airlines utilize innovation in the various categories. We present two case studies to demonstrate different approaches to innovation. Based on these findings, we develop a framework that suggests innovation priorities for different business models. F

APA, Harvard, Vancouver, ISO, and other styles

16

Gelirli, Nalan, and Sina Kısacık. "Oil price fluctuations and airline profitability: The case of Turkish Airlines." Business & Management Studies: An International Journal 12, no. 2 (2024): 253–67. http://dx.doi.org/10.15295/bmij.v12i2.2377.

Full text

Abstract:

This study examines the potential relationship between oil price fluctuations and airline profitability, focusing on Turkish Airlines (THY) from 2001 to 2022. The study uses wavelet analysis to explore the correlation between oil prices and the airline's profit and loss data, considering geopolitical factors and unexpected events that may affect airline operations. THY's financial performance is significantly impacted by oil price fluctuations in the short and medium term, while its long-term profitability remains stable. Strategic planning and intelligent fuel management, including hedging, a

APA, Harvard, Vancouver, ISO, and other styles

17

Farida, Yuniar, Husna Nur Laili, Achmad Teguh Wibowo, Latifatun Nadya Desinaini, and Silvia Kartika Sari. "Selecting the Best-Performing Low-Cost Carrier (LCC) Airlines Using Analytical Hierarchy Process (AHP) and Elimination et Choix Traduisant la Realite (ELECTRE)." Journal of Information Systems Engineering and Business Intelligence 8, no. 2 (2022): 196–206. http://dx.doi.org/10.20473/jisebi.8.2.196-206.

Full text

Abstract:

Background: Low-cost carrier (LCC) is a popular air transportation service as it offers affordable fares. Many airlines have adopted the LCC system because they need to adapt to the changes in the airline industry. The competition is tight. Despite the low cost, consumers demand quality services. Therefore, LCC airlines need to find their competitive edge. Objective: This study aims to determine the best-performing LCC airlines, the criteria, and the sub-criteria to improve the performance. Methods: This study uses two methods from multi-criteria decision-making (MCDM), namely the analytical h

APA, Harvard, Vancouver, ISO, and other styles

18

Rose, Nancy L. "Fear of Flying? Economic Analyses of Airline Safety." Journal of Economic Perspectives 6, no. 2 (1992): 75–94. http://dx.doi.org/10.1257/jep.6.2.75.

Full text

Abstract:

The safety of the commercial airline industry has attracted considerable attention in the wake of airline deregulation, amid growing concerns that the historical superiority of U.S. jet carriers' safety records may have been linked to economic regulation of the industry by the Civil Aeronautics Board. These worries have energized economic research on a broad range of questions relating to airline safety. I describe our progress in answering four questions: First, has airline safety declined since deregulation? Second, how has airline deregulation affected the safety of travelers overall, (taki

APA, Harvard, Vancouver, ISO, and other styles

19

Shaheed Khan, Freeda Maria Swarna M, and R. Kannan. "Airlines in India, the era of Sustainable Leadership through new ‘Business Combinations’ in reshaping the tourism and hospitality Industry." international journal of engineering technology and management sciences 7, no. 4 (2023): 214–34. http://dx.doi.org/10.46647/ijetms.2023.v07i04.031.

Full text

Abstract:

India was one of the earliest to have an Airline of its own when the Tata Group started an Airline in 1932. Post-Independence, Tata Airline which was rechristened as Air India was taken over by the Government in 1953. Then it was the tumultuous growth, development, and unfortunate fall of Air India/Indian Airlines. By 1991 the 1953 Law of Airlines (Air Corporation Act) was repealed and Private Airlines came into the picture. After which Indian skies underwent a phenomenal change. The research paper will focus on the way private sector has provided for Leadership on the Airline Segment through

APA, Harvard, Vancouver, ISO, and other styles

20

Aktemur, Şafak. "Assessing the Turkish airline industry through the lens of experience economy: A content analysis of airline experience." Research in Aviation Management 4, no. 1 (2024): 24–38. https://doi.org/10.5281/zenodo.14503584.

Full text

Abstract:

This study aims to give readers insights into the airline experience expressly provided by the Turkish airline industry. This study employs content analysis, a qualitative research technique, to systematically evaluate textual data related to the concept of airline experience as presented on the official websites of the Turkish airline industry. The study aims to provide a detailed account of the experiences offered to customers by airline companies operating in Türkiye. The list of currently operating airline companies was obtained from the website of the General Directorate of Civil Avi

APA, Harvard, Vancouver, ISO, and other styles

21

Dai, Yubo, Zihan Mao, and Xiaofan Lou. "Impact of Airline Alliance Participation on Quality of Carbon Emission Disclosure: Insight from 64 Airlines Worldwide." Advances in Economics, Management and Political Sciences 138, no. 1 (2025): 187–97. https://doi.org/10.54254/2754-1169/2024.19234.

Full text

Abstract:

The rapid expansion of the aviation industry has served as a significant driving force for global economic growth. However, it is crucial to acknowledge that aviation has emerged as a major contributor to greenhouse gas emissions. Efforts have been made by airlines, government agencies, and international organizations worldwide to achieve carbon neutrality in the aviation sector. While some initiatives have yielded initial results, others have proven ineffective. Currently, airline alliances, as a distinctive international organization within the aviation industry, account for over half of glo

APA, Harvard, Vancouver, ISO, and other styles

22

Havlovic, Stephen. "TRANSNATIONAL REPRESENTATION BY EUROPEAN WORKS COUNCILS IN THE PASSENGER AIRLINE INDUSTRY." Journal of Air Transport Studies 11, no. 1 (2020): 1–10. http://dx.doi.org/10.38008/jats.v11i1.151.

Full text

Abstract:

Mergers and acquisitions have reduced the number of European Works Councils (EWCs) in the airline industry over the past two decades. In addition, start-up low-cost airlines have been reluctant to form EWCs. Only 5 of the 11 eligible transnational passenger airlines have established EWCs. This limited number of airline EWCs reduces airline employees' opportunity to be involved in strategic decision making in areas such as tourism. All of the available EWC agreements provide the opportunity for management and employee member consultation, the offering of opinions, and providing information rela

APA, Harvard, Vancouver, ISO, and other styles

23

Yoon, Jihee, Seohyun Lee, Minji Hong, and Sungmin Choi. "Examining the Efficient Risk Management Strategy of Korean Air during the Pandemic: Comparison with AAL, AF-KLM, DAL, and SIA." Journal of International Business and Economy 21, no. 2 (2020): 97–115. http://dx.doi.org/10.51240/jibe.2020.2.4.

Full text

Abstract:

The airline industry is one of the industries that were the most severely affected by the spread of COVID-19. As the travel demand was plunged, some airlines declared bankruptcies while others took strategies to cut the expenditures and revise the revenue stream (from the passenger flights to air freight). In this study, we assess the performance of Korean Air by examining the economic cost of COVID-19 on the overall airline industry and discussing how airlines coped with the plunged demands. Additionally, we examine the effect of external factors including government policies on each airline’

APA, Harvard, Vancouver, ISO, and other styles

24

Min, Hokey, and Hyesung Min. "Benchmarking the service quality of airlines in the United States: an exploratory analysis." Benchmarking: An International Journal 22, no. 5 (2015): 734–51. http://dx.doi.org/10.1108/bij-03-2013-0029.

Full text

Abstract:

Purpose – The purpose of this paper is to help airlines gain a better understanding of passengers’ service concerns, identify opportunities for continuous service improvement, and then develop service benchmarking standards that can be a yardstick for the airline’s competitiveness. Design/methodology/approach – This paper develops a set of target performance standards that helps airlines monitor their service delivery process, identify relative weaknesses, and take corrective actions for continuous service improvements using exploratory data analysis and competitive gap analysis. Findings – Th

APA, Harvard, Vancouver, ISO, and other styles

25

Yao, Yubing. "The Environmental Impact on the Airline Industry and Financial Analysis of Air China, China Southern Airlines, and China Eastern Airlines." Highlights in Business, Economics and Management 19 (November 2, 2023): 95–100. http://dx.doi.org/10.54097/hbem.v19i.11792.

Full text

Abstract:

This paper presents a comprehensive overview of the environmental impact on the airline industry, focusing on three of China's largest airlines - Air China, China Southern Airlines, and China Eastern Airlines. It provides a financial analysis of these airlines using the Capital Asset Pricing Model (CAPM). It includes a literature review to underline the importance of environmental factors on the industry and its financial performance. Scrutinizes the reciprocal relationship between the environment and the airline industry, focusing on how environmental factors influence the industry. The study

APA, Harvard, Vancouver, ISO, and other styles

26

ВИСОЦЬКА, Марина. "THE ECONOMIC IMPACT OF THE ACTIVITIES OF LOW-COST CARRIERS ON THE DEVELOPMENT OF THE AVIATION INDUSTRY." Herald of Khmelnytskyi National University. Economic sciences 330, no. 3 (2024): 195–201. http://dx.doi.org/10.31891/2307-5740-2024-330-29.

Full text

Abstract:

The article analyzes the performance of low-cost air carriers in the regional context and in comparison with the activities of classical airlines. The tendency of growth of performance indicators of airline companies that have used this model during all the years since its inception is determined. The main factors influencing the growth of the low-cost segment in the total volume of air transportation are analyzed. It is determined that the dynamic growth to 31% of the total number of air transportation in the world is due to an increase in the number of passengers as a result of efficiency me

APA, Harvard, Vancouver, ISO, and other styles

27

Iyengar, M. Srividya, and Dr Venkatesh R. "CONSEQUENCES OF COVID-19 ON AVIATION INDUSTRY: A MENACE TO GLOBAL AIRLINES." Salud, Ciencia y Tecnología - Serie de Conferencias 3 (May 6, 2024): 687. http://dx.doi.org/10.56294/sctconf2024687.

Full text

Abstract:

The aviation industry has been considered one of the major contributors to the economy of nations for several decades. As a sub-sector of the aviation industry, airlines are considered the fastest mode of transportation for passengers and cargo across the globe. Since its invention, airlines have served millions of people to move from one country to another as well as within the country. Despite natural calamities and global war affairs, the airline industry has achieved immense growth in recent decades. In addition to the progress of airlines, coronavirus disease 2019 (COVID-19) has become a

APA, Harvard, Vancouver, ISO, and other styles

28

Singh, Alok Kumar. "Competitive service quality benchmarking in airline industry using AHP." Benchmarking: An International Journal 23, no. 4 (2016): 768–91. http://dx.doi.org/10.1108/bij-05-2013-0061.

Full text

Abstract:

Purpose – The purpose of this paper is to measure competitive service quality (SQ) performances of domestic full service airlines in India by providing a framework based on analytic hierarchy process (AHP), in order to benchmark their SQ thus, enhancing competitiveness and gaining competitive advantage. Design/methodology/approach – The present study has used the AHP methodology to benchmark the SQ of airlines in India. Subsequently, competitive SQ gap analysis is performed to evaluate and compare strength and weakness of focal firm (Airline “B”) against its competitors. Findings – In this res

APA, Harvard, Vancouver, ISO, and other styles

29

Adamolugbe, Labake Temitope, Chijioke Udechukwu Akpudo, Mobolaji Stephen Stephens, and Chukwuemeka Albert Enyinda. "Factors Influencing the Airline Decision-Making Process in Planning Pricing Mechanisms in the Nigerian Aviation Industry." International Journal of Research and Innovation in Social Science VII, no. XI (2023): 752–62. http://dx.doi.org/10.47772/ijriss.2023.7011058.

Full text

Abstract:

The airline industry is faced with a lot of challenges based on their various operations in terms of the carriage of goods and passengers. Part of this challenge is the issue of the best pricing strategies to be adopted. Prior to setting fare, the airline industry considered a number factors before the decision is implemented looking at customer satisfaction and profit making. Therefore, based on that, this study set out to assess the factors that influence airline pricing decisions in the Nigerian airline industry. The scope of the study covers all the domestic airlines operating in Nigeria.

APA, Harvard, Vancouver, ISO, and other styles

30

Dhaliwal, Poonam, Anupreet Kaur Mavi, and Nishi Sharma. "Efficiency of airline industry amid market shocks: Evidence from Indian market." Asian Journal of Economic Modelling 13, no. 2 (2025): 261–77. https://doi.org/10.55493/5009.v13i2.5445.

Full text

Abstract:

The airline industry plays a vital role in the economy, but recently, it has encountered challenges leading to financial instability and even the permanent closure of several well-established airlines. The failure of airline companies creates ripple effects; therefore, it is imperative to measure their efficiency. The present paper analyzes the efficiency of the Indian airline industry from 2003 to 2023 and investigates the impact of the global financial crisis, demonetization, and COVID-19 on efficiency. The results of the Mann-Whitney test proclaim the significant negative impact of demoneti

APA, Harvard, Vancouver, ISO, and other styles

31

Dempere, Juan, and Kennedy Modugu. "Tourist destination competitiveness and ESG performance in the airline industry." Problems and Perspectives in Management 20, no. 4 (2022): 153–65. http://dx.doi.org/10.21511/ppm.20(4).2022.12.

Full text

Abstract:

The relevance of corporate environmental, social, and governance performance (ESG) has increased significantly during the last few years. The airline industry is susceptible to such environmental, social, and governance practices, which explains its selection for the analysis purposes in this study. This paper analyzes the influence of the Travel &amp;amp; Tourism Competitiveness Index and its constituent factors on environmental, social, and governance performance variables in a sample of leading airline companies worldwide with historical data available from 2013 to 2019. The study requi

APA, Harvard, Vancouver, ISO, and other styles

32

Sin, Liem Gai, Lok Yee Huei, Livia Loh Xin Yuu, et al. "The Factors That Influence Customer Satisfaction to Use an Airline in Malaysia." Journal of The Community Development in Asia 8, no. 1 (2025): 162–77. https://doi.org/10.32535/jcda.v8i1.3751.

Full text

Abstract:

Improving customer satisfaction is key to being competitive in the Airline industry. This research aimed to study the factors that influence customer satisfaction to use Malaysia Airlines in Malaysia. Malaysia Airways Limited began its first commercial flight in year 1947 and was renamed become Malaysian Airline System in year 1972. Malaysia Airlines operates scheduled domestic and international flights to more than 1000 destinations across 150 plus countries. A quantitative approach with a survey questionnaire was used for data collection. A total of 100 Malaysia Airlines customers participat

APA, Harvard, Vancouver, ISO, and other styles

33

Wilczek, Ronald. "Theory of product policy and practices in airlines." AUTOBUSY – Technika, Eksploatacja, Systemy Transportowe 24, no. 6 (2019): 425–27. http://dx.doi.org/10.24136/atest.2019.186.

Full text

Abstract:

Pricing and product policy in the airline industry is very complex and different from other industries, thus a successful airline has to manage its products and pricing perfectly, otherwise it will not succeed on the extremely competitive airlines market. This paper has two main goals, firstly to generally define product policy and secondly to show the product policy of airlines. Currently, airlines operate in a very competitive industry with little to no option to differentiate their product which leads to low profitability. New Distribution Capability and another new technology have the pote

APA, Harvard, Vancouver, ISO, and other styles

34

Wang, Chia-Nan, Tsang-Ta Tsai, Hsien-Pin Hsu, and Le-Hoang Nguyen. "Performance Evaluation of Major Asian Airline Companies Using DEA Window Model and Grey Theory." Sustainability 11, no. 9 (2019): 2701. http://dx.doi.org/10.3390/su11092701.

Full text

Abstract:

Being an essential part of the global transport system, airline transportation is capable of delivering fast service for passengers and commodities. In the past decade, the Asia aviation industry has experienced a high growth rate of transport due to higher economic development in this area, and this trend is expected to continue in the next two decades. However, competition in the Asia aviation industry will increase dramatically. To survive in the Asia aviation industry, the Asia airline companies should understand their current and future performance. A methodology for this purpose is requi

APA, Harvard, Vancouver, ISO, and other styles

35

Kalemba, Nicole, and Fernando Campa-Planas. "SSAFETY AND THE ECONOMIC AND FINANCIAL PERFORMANCE IN THE AIRLINE INDUSTRY: IS THERE ANY RELATIONSHIP?" Aviation 23, no. 1 (2019): 7–14. http://dx.doi.org/10.3846/aviation.2019.9744.

Full text

Abstract:

Safety has always been and is a key management aspect in the airline industry. Airline companies, airport management, aviation staff and air traffic control perform the impossible to ensure the lowest possible number of accidents and incidents for minimizing the number of fatalities. The main objective of this paper is first, to determine and analyze literature published concerning safety in the airline business and, second, to see the relationship between safety and other related economic and financial indicators. The sample used is a collection of international airlines included in the JACDE

APA, Harvard, Vancouver, ISO, and other styles

36

Fernando, Yudi, Norizan Mat Saad, Mahmod Sabri Haron, and Suhaiza Zailani. "The Development of Synergy Model on Internal and External Suppliers for Asian Airlines Industry." International Journal of Applied Logistics 2, no. 1 (2011): 17–34. http://dx.doi.org/10.4018/ijal.2011010102.

Full text

Abstract:

This paper examines the airline industry to develop a synergy model in internal and external suppliers for Asian airlines industry. An extensive literature review is conducted to present a synergy model to develop Asian airline competitiveness, safety and service quality. The literature review is highlighted to seek the relationships between internal marketing and internal service quality and identify whether the relation of supplier can moderate them. The review reveals that a synergy model based on internal marketing, internal service quality and supplier relations can overcome the Asian ind

APA, Harvard, Vancouver, ISO, and other styles

37

Akçay, Şükran, and Veysi Asker. "Analysis of financial performance by ratio analysis method: An application in air transport sector in Turkey." Research in Aviation Management 4, no. 1 (2024): 11–23. https://doi.org/10.5281/zenodo.14503569.

Full text

Abstract:

This study examines the impact of the Coronavirus disease 2019 (Covid-19) pandemic on the financial performance of Turkey's major airline companies, including Turkish Airlines and Pegasus Airlines. The ratio analysis, based on data from 2018 to 2023, demonstrates the alterations in the airline industry and the financial implications of these changes. The findings of the research demonstrate that the pandemic has had a detrimental impact on the revenue, cost, and profitability ratios of airline companies. In particular, the decline in the number of passengers and the increased operating costs h

APA, Harvard, Vancouver, ISO, and other styles

38

Lee, Kyoungmi. "Analysis for Structural Relationship of Consumer Responses ESG on Airline industry." Global Knowledge and Convergence Association 6, no. 2 (2023): 207–31. http://dx.doi.org/10.47636/gkca.2023.6.2.207.

Full text

Abstract:

Airlines companise have continued to contribute to society by taking advantage of each airline’s strengths, such as eco-friendly, co-existence, talent development. In addition, the airline industry’s interest in ESG management and investment is increasing than ever as the European Union (EU) stipulates that all aviation oil used will be mixed with Sustainable Aviation Fuel (SAF) from 2025. In particular, ESG(environmental, social, and governance) elements are increasing interest not only in individual companies but also at the national level. As such, ESG management is generally an important c

APA, Harvard, Vancouver, ISO, and other styles

39

Law, Colin. "The study of customer relationship management in Thai airline industry: A case of Thai travelers in Thailand." Journal of Airline and Airport Management 7, no. 1 (2017): 13. http://dx.doi.org/10.3926/jairm.86.

Full text

Abstract:

Purpose: This paper offer marketing strategy suggestion to the airlines operating within the Thai aviation market. It identifies the recommended motivational factors that influence the airline customers’ decision to their airline choices. Airlines use different customer relationship management programs to attract returning customers. This paper suggested the most attractive motivation factors for Thailand's air travel market.Design/methodology/approach: This research paper is an attempt to study and identify the factors, including loyalty program, distribution channel, customer services, promo

APA, Harvard, Vancouver, ISO, and other styles

40

Scrimgeour, Frank, Rikkie Stevenson, and Geeta Duppati. "Corporate governance in the airline industry - evidence from the Asia-Pacific region." Corporate Ownership and Control 13, no. 2 (2016): 329–35. http://dx.doi.org/10.22495/cocv13i2clp2.

Full text

Abstract:

Globally airline performance has been variable with poor performance undermining the confidence of travelers, investors, Governments and other stakeholders. Airline corporate governance is a key determinant of airline performance. However, the relationships between governance and performance is complicated by the diversity of governance arrangements surrounding airlines. This study utilizes the four level model of Scrimgeour and Duppati (2014) to analyze the strengths and weaknesses of airline governance in the Asia Pacific region. Data from firm performance and firm behavior are analyzed for

APA, Harvard, Vancouver, ISO, and other styles

41

Foote, Hannah. "Delayed Flights and Delayed Rights: It is Time for the United States to Follow the European Union’s Lead and Enact More Regulations to Protect Airline Passengers." Journal of Air Law and Commerce 88, no. 4 (2023): 919. http://dx.doi.org/10.25172/jalc.88.4.7.

Full text

Abstract:

Since Congress passed the Airline Deregulation Act of 1978, travelers have benefitted from airline deregulation through discounted prices and greater access to air travel, but these benefits have largely been offset by the reality that many airline passengers are unsatisfied with the airline industry’s customer service, or lack thereof. This Comment argues that the United States should follow the European Union’s lead and, in accordance with Regulation EC 261, require airlines to compensate passengers when their flights are delayed or canceled. The concentrated aviation industry has created a

APA, Harvard, Vancouver, ISO, and other styles

42

Leon, Steven, and Abigail Leon. "Exploring personality moderation effects on satisfaction and loyalty in the airline industry." Journal of Airline and Airport Management 13, no. 1 (2023): 31. http://dx.doi.org/10.3926/jairm.357.

Full text

Abstract:

Purpose: The United States airline industry is a highly competitive industry. Airlines could benefit from satisfied and loyal customers. This study investigates the effect of personality traits of airline consumers on satisfaction and loyalty in the U.S. airline market.Design/methodology/approach: An online survey was constructed to measure the “big five” personality traits, service quality, satisfaction, and loyalty. Data were collected using Amazon Mechanical Turk, resulting in 624 respondents. Factor analysis was conducted using principal component extraction and varimax rotation.Findings:

APA, Harvard, Vancouver, ISO, and other styles

43

Dana, James D., and Eugene Orlov. "Internet Penetration and Capacity Utilization in the US Airline Industry." American Economic Journal: Microeconomics 6, no. 4 (2014): 106–37. http://dx.doi.org/10.1257/mic.6.4.106.

Full text

Abstract:

Airline capacity utilization increased dramatically between 1993 and 2007, after staying fairly level following deregulation in 1978. We argue that consumers' use of the Internet to investigate and purchase airline tickets reduces market frictions and allows airlines to meet demand with less capacity and higher load factors. We find that differences in the rate of change of metropolitan-area Internet penetration are positively correlated with differences in the rate of change of airlines' airport-pair load factors. Consistent with our explanation, this correlation is greater on flights in more

APA, Harvard, Vancouver, ISO, and other styles

44

Suk, Minho, and Wonjoon Kim. "COVID-19 and the airline industry: crisis management and resilience." Tourism Review 76, no. 4 (2021): 984–98. http://dx.doi.org/10.1108/tr-07-2020-0348.

Full text

Abstract:

Purpose The COVID-19 pandemic has triggered a time of crisis and uncertainty for the air transportation industry. The gloomy prospects for the industry have stretched business resilience to a critical point. The crisis has caused damage and shock that the aviation industry has never endured before. This paper aims to provide a comprehensive understanding of both internally and externally generated airline response strategies by examining business practices for crisis management. Design/methodology/approach This study screened research papers and economic reports from authoritative organization

APA, Harvard, Vancouver, ISO, and other styles

45

Huettinger, Maik. "What determines the business activities in the airline industry? A theoretical framework." Baltic Journal of Management 9, no. 1 (2013): 71–90. http://dx.doi.org/10.1108/bjm-04-2013-0053.

Full text

Abstract:

Purpose – The main purpose of this paper is to create a model, which specifies the determinants of the airline business. This sector is chosen, as the airline industry is not only influenced by national characteristics, but also characterized by international standards and internationalization processes. Design/methodology/approach – In this paper, a systematic analysis of the research published over the past decades is carried out. This analysis incorporates the most acknowledged concepts and works in the field of airline management. Findings – The main determinants of the airline business ar

APA, Harvard, Vancouver, ISO, and other styles

46

J., Praveen Paul. "Pandemics and Airline Industry – A Case Study." Shanlax International Journal of Management 7, S1 (2020): 110–14. https://doi.org/10.5281/zenodo.3777964.

Full text

Abstract:

Airline industry had a very rosy outlook when the year 2020 started. Many airline operators were planning to expand their fleet many-fold owing to the ever increasing number of air travellers. The proliferation of ‘novel corona virus (COVID-19)’ on a global scale changed all that. By the end of March 2020, most of the airlines were looking at a bleak future with many of them going bankrupt. Traditionally, an epidemic outbreak in any country affects the transnational travel industry since the vehicles for travel whether ships or aircrafts inadvertently become the carriers of these d

APA, Harvard, Vancouver, ISO, and other styles

47

Kiziltas, Elif B., Zeynep Sener, and Mehtap Dursun. "Evaluating Freight Forwarders in the Air Cargo Industry." International Journal of Economics and Statistics 9 (December 29, 2021): 97–101. http://dx.doi.org/10.46300/9103.2021.9.15.

Full text

Abstract:

Freight forwarders are of great importance in the air cargo industry. As the cargo revenue constitutes an important source for airline companies, the evaluation of freight forwarders is vital for airlines’ success. This study employs DEMATEL method in order to prioritize the determined criteria for evaluating freight forwarders from the point of view of an airline. The calculated importance weights are used in an illustrative problem where the ranking of freight forwarders are obtained by employing the simple additive weighting method.

APA, Harvard, Vancouver, ISO, and other styles

48

Qi, Zhouyang. "Analysis of South West Airlines Management and Logistic Plan." Highlights in Business, Economics and Management 24 (January 22, 2024): 240–47. http://dx.doi.org/10.54097/dgdbwd58.

Full text

Abstract:

Southwest Airlines has turned into a precursor in the competitive airline market, this is because of its novel management and operations procedure. Therefore, investigating its extraordinary strategies, benefits, difficulties, and impacts on the airline's operations gives substantial recommendations for its future development. Southwest Airlines is a spearheading low-cost airliner known for its obligation to client-centricity and functional proficiency, which is plentifully shown by its extraordinary administration and coordinated operations plan. The "Southwest Way" culture, which advances em

APA, Harvard, Vancouver, ISO, and other styles

49

Hinton, Alicia L., and Diana HyunJin Malcolm. "Deregulating Consumers from the Airline Industry—DOT’s Proposed Rule in Response to U.S. Airlines’ Refusal to Refund Unused Tickets During COVID-19." Journal of Air Law and Commerce 88, no. 2 (2023): 433. http://dx.doi.org/10.25172/jalc.88.2.3.

Full text

Abstract:

The COVID-19 pandemic has resulted in significant delays and cancellation of airline tickets without proper refunds to consumers by U.S. airlines. In response to an unprecedented number of consumer complaints, in August 2022, the Department of Transportation (Department or DOT) proposed new rules regarding airline ticket refunds and consumer protections.Does this rule go far enough? This article provides a summary of the events and policy changes leading up to the Airline Deregulation Act (ADA) of 1978 and challenges the scope of federal preemption over the field of airline regulation that has

APA, Harvard, Vancouver, ISO, and other styles

50

Kutscher, Erika. "A spinoffs study applied to the airline industry." Journal of Transport Literature 8, no. 2 (2014): 134–77. http://dx.doi.org/10.1590/s2238-10312014000200007.

Full text

Abstract:

Airlines have been recently debated the management of some of their non-core divisions, such as the Frequent Flyer Program (FFP). A spinoff is a form of corporate contraction that many companies have recently chosen. Through a spinoff, both the parent company and the divested subsidiary can each focus on their own activity, which translates into a better performance of both entities. This paper studies the circumstances in which a spinoff is a good strategy to pursue, along with some important issues that must be considered when reaching agreements. Spinoffs are basically a "downsizing" of the

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!