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Dissertations / Theses on the topic 'Airlines Reservation systems'
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1
邱淑儀 and Shuk-yi Yau. "The impacts of Mega-CRSs (Computer reservation systems) on airline industry structure in the Asia Pacific region." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1993. http://hub.hku.hk/bib/B3126587X.
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Yau, Shuk-yi. "The impacts of Mega-CRSs (Computer reservation systems) on airline industry structure in the Asia Pacific region /." [Hong Kong : University of Hong Kong], 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1357050X.
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McGill, Jeffrey I. "Optimization and estimation problems in airline yield management." Thesis, University of British Columbia, 1989. http://hdl.handle.net/2429/30652.
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This thesis addresses problems of optimization and estimation encountered in the process
of airline yield management, also called airline seat inventory control. Optimality conditions are given for the problem of setting booking limits for multiple, stochastically independent demand classes that are booked in a nested fashion into a fixed pool of airline seats. These optimality conditions are compared with the approximations given by the EMSR method. Additional conditions are given for two stochastically dependent fare classes, and extensions are made that allow for incorporation of passenger goodwill and upgrades of passengers between fare classes. The model developed for the dependent
demand case is also applied to the problem of determining an optimal overbooking limit in a single fare class. Finally, a methodology is developed for using multivariate multiple regression in conjunction with the EM method to estimate the parameters of demand distributions on the basis of historical demand data that have been censored by the presence of booking limits.Business, Sauder School of
Operations and Logistics (OPLOG), Division of
Graduate
4
王守廉 and Sau-lim Tim Wong. "Airline revenue management: passenger right and protection." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B31633183.
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Gajaseni, Preenida. "Disintermediation in the United States air travel industry who hold the power of booking strength." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2913.
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The purpose of this study is to investigate the correlation of U.S. domestic air travelers and patterns of air travel purchase within the U.S. air travel industry. Influences on the patterns of air travel purchase involved 1) demographic characteristics of travelers 2) benefits to the customer 3) customer attitude toward service providers' (defined as airlines, web-based travel agents, and traditional travel agents and 4) information sources used to select and book a flight for business and leisure trips.
6
Wong, Mun-yee Ada, and 黃敏儀. "A study of airline information systems and the challenge of ensuring their effectiveness beyond the year 2000." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268389.
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Vergote, Brecht G. W. "Migrating to the Web : the legal dimension of the e-travel revolution." Thesis, McGill University, 2001. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=33061.
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The ticket distribution industry is changing rapidly. The traditional travel distribution chain comprised airlines, travel agents, and computer reservation systems (CRSs). With the current migration of travel distribution to the Internet, the way in which these actors interact has been radically altered.After deregulation, the airlines' dependence on travel agents and CRSs led to high commission and booking fees respectively. The Internet now offers airlines a means to directly distribute their product to the travelling public with minimal expense. The airlines are eagerly shifting as many of their distribution activities as possible to different forms of web-based distribution, hoping to bypass both travel agents and CRSs. This has allowed them to reduce the commission fees they pay to travel agents. Travel agents too are going online, competing vigorously with the airlines. The combined effect of these (r)evolutions has put the airlines firmly in charge of their own distribution system.
Any such a fundamental change in a sector of industry is bound to raise anticompetitive concerns, especially for those who stand to lose the most. These concerns are at the centre of this thesis. After their examination and evaluation, I conclude that anticompetitive concerns do indeed exist and that the regulatory or antitrust authorities have the unenviable task of preserving competition, not competitors, in a new and rapidly evolving market.
8
Lee, Misuk. "Airline passengers' online search and purchase behaviors." Diss., Atlanta, Ga. : Georgia Institute of Technology, 2009. http://hdl.handle.net/1853/29605.
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Thesis (Ph.D)--Industrial and Systems Engineering, Georgia Institute of Technology, 2010.Committee Chair: Garrow, Laurie; Committee Co-Chair: Castillo, Marco; Committee Co-Chair: Goldsman, David; Committee Member: Griffin, Paul; Committee Member: White, Chelsea (Chip). Part of the SMARTech Electronic Thesis and Dissertation Collection.
9
Iliescu, Dan Cristian. "Customer based time-to-event models for cancellation behavior a revenue management integrated approach /." Diss., Atlanta, Ga. : Georgia Institute of Technology, 2008. http://hdl.handle.net/1853/26537.
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Thesis (Ph.D)--Civil and Environmental Engineering, Georgia Institute of Technology, 2009.Committee Chair: Dr. Laurie A. Garrow; Committee Member: Dr. John D. Leonard; Committee Member: Dr. Mark Ferguson; Committee Member: Dr. Michael D. Meyer; Committee Member: Dr. Patrick S. McCarthy. Part of the SMARTech Electronic Thesis and Dissertation Collection.
10
Tam, Yee-tak, and 譚以德. "A study of a ticketing office queueing system of a major airline in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B3126766X.
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Guelfi, Audrey. "Implications of code-sharing agreements on air carriers' liability." Thesis, McGill University, 2000. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=31161.
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Recognised as an excellent tool for competition in the current liberalised framework of international air transport, code-sharing is becoming a common practice, as an integral part of the activity of an airline, with obvious implications for both airlines and passengers.This thesis presents two predominant legal implications of such a practice, involving two carriers for a single flight: the contracting carrier and the operating carrier.
First, this study aims at examining the relationship between users/passengers and code-share partners, more particularly identifying the practice as misleading due to the non-disclosure of the actual operator of the flight, which is magnified by the inaccuracy and shortcomings of computerised reservation systems (CRS). The regulatory framework in this regard is described and the legal obligation to disclose the identity of the actual carrier is given top priority. The delimitation of operational responsibilities will also be addressed (inadmissible passengers, overbooking and baggage concerns). The private agreement between the code-share partners will be given importance in ascertaining the liability issues.
Second, the current international liability regime is analysed with a view to consider the code-sharing scenario. The potential conflict between the different international legal regimes governing air carriers' liability is highlighted in order that this aspect be taken into account by the code-share partners in their contractual agreement.
Last but not least, some provisions of the new Montreal Convention of 28 May 1999 will be examined. A closer look will be given specifically to those provisions of Chapter V that are particularly applicable to a code-sharing situation.
12
Anderson, Paul Joseph. "Antitrust and regulatory aspects of airline computer reservation systems." Thesis, University of Canterbury. Accounting and Information Systems, 1993. http://hdl.handle.net/10092/2737.
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The influence of laissez-faire ideology on economic policy in recent years has
been profound. Proponents of this form of economic liberalisation rely heavily on
antitrust, also known as competition law, to fill the void left by dismantled
regulatory regimes. In most situations, antitrust law provides a mechanism which
ensures that markets operate on a competitive basis and thus maximise the welfare
of society. However, in some industries, antitrust law is not sufficient to promote
and foster workable competition. This is of particular concern where the
uncompetitive industry has the potential to adversely affect a neighbouring or
related industry. This research analyses the computer reservation system industry
in Europe, North America and Australasia. It looks closely at the competitive
difficulties of the CRS industry and explains how these difficulties affect two
related industries-air transportation and travel agencies. A number of
conclusions and policy recommendations emerge. The triangular relationship of
inter-dependence between the CRS, air transportation and travel agency industries
makes CRS vendors unusually resistant to conventional regulation. Neither
antitrust law nor direct industry regulation are completely effective at preventing
airlines which own CRSs from exploiting their competitive advantage in one
industry in ways which anti-competitively affect trade in other industries. The
research concludes that for the Australian and New Zealand markets, a blend of
competition law and light-handed regulation is appropriate. For the United States
market, increased antitrust enforcement by the correct agencies combined with
active regulatory threats is required to create a fair air transportation market. The
thesis recommends a consistent world-wide code of conduct to promote global
airline competition. Such a code could then be adopted by individual states and
complemented by their competition law legislation.
13
Barber, Claire Elaine. "CRS information and competitive advantage in the airline industry." Thesis, Northumbria University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245260.
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Soo, Yin Shiang Valenrina. "Fair adjustment strategies for airline revenue management and reservation systems." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/39283.
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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2007.Includes bibliographical references.
With the growth of Low Cost Carriers (LCC) and their use of simplified fare structures, the airline industry has seen an increased removal of many fare restrictions, especially in markets with intense LCC presence. This resulted in "semi-restricted" fare structure where there are homogenous fare classes that are undifferentiated except by price and also distinct fare classes which are still differentiated by booking restrictions and advance purchase requirements. In this new fare environment, the use of traditional Revenue Management (RM) systems, which were developed based on the assumption of independence of demand of fare classes, tend to lead to a spiral down effect. Airlines now have to deal with customers who systematically buy the lowest fare available in the absence of distinctions between the fare classes. This result in fewer bookings observed in the higher fare classes, leading to lower forecast and less protection of seats for the higher yield passengers. This thesis describes Fare Adjustment, a technique developed for network RM systems, which acts at the booking limit optimizer level as it takes into account the sell-up potential of passengers (the probability that a passenger is willing to buy a higher-fare ticket if his request is denied).
(cont.) The goal of this thesis is to provide a more comprehensive investigation into the effectiveness of fare adjustment as a tool to improve airline revenues in this new environment by 1) extending the investigation of the effectiveness of fare adjustment with standard forecasting to leg-based RM systems (namely EMSRb and HBP) and also a mixed fare structure where different fare structures are used for different markets, and 2) looking at the alternative use of fare adjustment in the reservation system. Experiments with the Passenger Origin-Destination Simulator demonstrate that RM Fare Adjustment with standard forecasting can improve an airline's network revenue by 0.8% to 1.3% over standard revenue management methods. In particular, RM Fare Adjustment reduces the aggressiveness of path forecasting through the lowering of bid prices as it takes into account the risk of buying-down. Simulations of Fare Adjustment in the Reservation System also showed positive results with revenue improvement of about 0.4% to 0.7%.
by Yin Shiang Valenrina Soo.
S.M.
15
Pocius, Tadas. "Mobile airline to passenger communication." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2014. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2014~D_20140630_114843-59334.
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In the final master’s dissertation analysis on current 15below communication platform PASNGR. In addition to this there is a short analysis done on each of PASNGR components to find out usage possibilities. Furthermore, the platform is dependant on Reservation Systems, so analysis on them is done as well, including processes and data. The goal of this dissertation is to create a mobile app integrated into PASNGR. For this reason integration analysis is done, by reviewing components, data and functions. After analysis is done, Business Process Model is created to represent the workflow of the app, including internal processes and interaction with PASNGR. Furthermore a review of mobile application technologies is done, including common tools used in development. By doing this there is the best solution for current 15below developers’ environment found. The solution would mean the least resources to be used to develop the app. Finally a prototype of the mobile application is created, to show the possibilities. The app works on Android and iOS platforms, gives an ability for user to download itineraries and store for offline usage, an ability to scan a barcode at the airport straight from the app, give post flight experience feedback for the airline, receive schedule change notifications and accept them.Baigiamajame magistro darbe atliekama kompanijos „15below“ naudojamos avialinijų komunikacijos su keleiviais platformos „PASNGR“ analizė. Atskirai atliekama trumpa kiekvieno „PASNGR“ modulio apžvalga įvertinant taikymo galimybes. Be to, kadangi platforma yra priklausoma nuo globaliųjų paskirstymo sistemų, apžvelgiamos ir jos apimant procesus, bei naudojamus duomenis. Darbe yra numatomas sukurti mobiliosios aplikacijos prototipas surištas su „PASNGR“ platforma. Tam tikslui yra atliekama integracijos analizė, apžvelgiant komponentus, duomenis ir funkcijas. Galiausiai yra sukuriamas veiklos proceso modelis atvaizduojantis mobiliosios aplikacijos prototipo veikimo principus, bei interakciją su platforma „PASNGR“. Darbo eigoje apžvelgiamos mobiliųjų aplikacijų technologijos, bei įrankiai joms kurti. Taip parenkamas priimtiniausias spendimas esamai kompanijos „15below“ programuotojų aplinkai ir lemiantis minimalias sąnaudas. Galiausiai sukuriamas mobiliosios aplikacijos prototipas veikiantis Android ir iOS platformose, gebantis atsisiųsti elektroninius bilietus į mobilųjį įrenginį ir jame išsaugoti naudojimui neprisijungus prie interneto, leidžiantis naudotojui skenuoti brūkšninį kodą oro uoste, po skrydžio pateikti nuomonę apie gautas avialinijų paslaugas, priimti pranešimus apie skrydžių pakeitimus, bei leisti juos patvirtinti.
16
Du, Yan. "Code-sharing in the U.S. airline industry." 2008. http://hdl.handle.net/1957/9366.
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17
"Call-back auction mechanism for oversold flights." 2012. http://library.cuhk.edu.hk/record=b5549061.
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机票超售,即售出的機票多於飛機客艙座位的數量，已經作為“國際慣例“被航空公司廣泛採用。但是这种做法是有争议的，因為其容易導致航班超售，使得旅客被拒登機而滯留，影響航空公司的聲譽。在這篇論文中，我們使用逆向拍賣的機制尋找自願放棄登機資格的旅客以收回部份已預售的低端機票來滿足高端旅客的需求，并同時根據拍賣實現的結果來賠償被拒絶登機旅客。具體地說，我們建立一個二期的機票銷售模型，並且假定低端與高端旅客分別在第一第二個銷售期到來，而航空公司通過決定其在兩個銷售期的銷售策略，使得其利潤最大化。在模型中，航空公司可利用逆向拍賣的方法，要求低端旅客在購買機票的時候，提交一個其在因為航班超售時，自願放棄座位的赔偿要求。當航班超售時，航空公司可根據低端旅客的競投信息，從中挑選出價最低的旅客，通過滿足他們的賠償要求，收回他們的機票以滿足高端旅客的需求。我们发现我们的机制在大多数情况下，可以提高航空公司的利润，改善航班的登機效率，同时，也能滿足部份低端旅客通過改變計劃行程獲取賠償的需求。我們也會比較逆向拍賣機制與其他現有機制，例如固定價格補償機制。此外，我們也會就逆向拍賣機票銷售模型中的定價问题进行研究。With increasing applications of revenue management, airline companies often oversell their tickets. This practice is controversial because some passengers would not be able to board when the number of show-up customers exceeds the available seats. And this might make the affected customers upset and thus affect the future revenue of the airline. In this paper, we propose a new mechanism - a call-back auction, in which the passengers are asked to submit a bid to indicate the compensation they would like to receive for giving up their seats and changing their original flight schedule. This could provide the airline with information to select passengers with the lowest compensation requirements and also reduce the negative impact on customer relationship. We develop a model with booking limit decision and examine the impact of this call-back auction mechanism on the airline's profitability and compare it with other existing mechanisms such as fixed-price compensation. We find that our mechanism can lead to higher profit for the airlines in most cases. In this study, pricing issues are also examined.
Detailed summary in vernacular field only.
Zhong, Zhiheng.
Thesis (M.Phil.)--Chinese University of Hong Kong, 2012.
Includes bibliographical references (leaves 72-76).
Abstracts also in Chinese.
Table of Contents --- p.vii
Chapter 0 --- Notation
Chapter 1 --- Introduction --- p.1
Chapter 2 --- Literature Review --- p.7
Chapter 3 --- Call-back Auction --- p.13
Chapter 3.1 --- The Concept --- p.13
Chapter 3.2 --- Implementation --- p.14
Chapter 4 --- A Two-Period Model with Call-back Auction --- p.19
Chapter 4.1 --- Uniform Price Call-back Auction --- p.21
Chapter 4.2 --- Numerical Examples --- p.27
Chapter 4.3 --- First-price Call-back Auction --- p.35
Chapter 4.4 --- Revenue Comparison --- p.39
Chapter 4.5 --- Call-back Auction with Reserve Compensation --- p.41
Chapter 4.6 --- Alternative Information Structure --- p.50
Chapter 5 --- Endogenous High-fare Price --- p.59
Chapter 5.1 --- Additive Demand Function --- p.60
Chapter 6 --- Conclusion --- p.68
Bibliography --- p.72
18
LIN, CHUN-HAO, and 林君豪. "Applying Blockchain Technology On Airline Reservation System." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/w9qdta.
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碩士國立臺北科技大學
資訊與財金管理系
107
The airline reservation system provides the passenger reservation, in which the payment step may cause the transaction to fail due to the problem of the network connection. When the transaction fails, the bank may have authorized the deduction, resulting in the successful deduction, so that the passenger's quota is reduced. The passenger information entered will also disappear along with it, resulting in poor passenger experience. It is even more important to provide passengers with an instant and safe airline reservation system. This study proposes to build a blockchain as technology with the airline reservation system to improve the processes. When the passengers use the airline reservation system to payment steps, the feature of blockchain decentralized and trustless, the node synchronizes the record and the quota is not reduced due to the transaction failure. Input data through the feature of the blockchain can't be tampered, and return to original steps, improve the user experience for the airline reservation system.
19
Lee, Hsin-Yin, and 李星瑩. "A study for importance of quality factors of airline reservation web-based systems." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/u328rm.
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碩士國立臺灣海洋大學
航運管理學系
106
In recent years, as the popularity of the internet grows , the airline industry and tourism market has been changed by e-commerce application. Consumers purchase airline products by web-based systems are already a normal condition, most of them will even use website services to manage their tour itinerary. Therefore, understanding the quality factors of airline reservation web-based systems is an important research issue. Based on the DeLone and McLean model of information systems success and analyze related literature, this study develops four evaluation dimensions of airline reservation web-based systems, including “interface quality”, “system quality”, “information quality” and “service quality”, and finds out sixteen criteria of four dimensions. By combining fuzzy analytic hierarchy process (FAHP) and extent analysis method, this study develops fuzzy evaluation model of airline reservation web-based systems quality, taking consumers (including low- and high-experience groups) as the examples, designing the questionnaires, comparing relative-weights by applying four evaluation dimensions and its criteria of fuzzy evaluation model. By using the method of group evaluation, the results show that the top five important criteria of airline reservation web-based systems quality are “Response Time”, “availability”, “Security” , “Ease of Understanding” and “ Easy to Browse”. The evaluation model and results can provide a valuable website design and developing, and make administrator effectively assess website’s performance in airline reservation web-based systems, and then is regarded as improved reference further.