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Relevant bibliographies by topics / Airport experience

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Academic literature on the topic 'Airport experience'

Author: Grafiati

Published: 11 December 2022

Last updated: 26 January 2023

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Journal articles on the topic "Airport experience"

1

Cerdan Chiscano, Monica. "Autism Spectrum Disorder (ASD) and the Family Inclusive Airport Design Experience." International Journal of Environmental Research and Public Health 18, no. 13 (July 5, 2021): 7206. http://dx.doi.org/10.3390/ijerph18137206.

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The literature on air travellers with psychiatric disorders is limited. This perspective article highlights various travel-related aspects of autism spectrum disorder (ASD). The airport experience can be stressful for families of children with autism spectrum disorder (FwASDs). The aim of this study was to explore the airport experience of FwASDs using the value co-creation process approach to assist airport managers in designing improved experiences for this specific passenger segment. This study responds to the current climate in which airports are developing awareness programmes in relation to children who require special assistance at airports. The prevalence of children with ASD is 1/68. While a number of airports throughout the world have adopted procedures addressing the needs of those with cognitive impairment, these advances are far from universal. As part of an academic–industry collaboration between Vueling airlines and the Spanish airport operator Aena, 25 FwASDs took part in an inclusive airport research project in the city of Barcelona from November 2015 to April 2016. Employing a qualitative methodology that incorporated focus groups, ethnographic techniques, and post-experience surveys, the study contributes to extending the body of knowledge on the management of the value co-creation process for challenging passenger segments within the airport context. The study explains how ensuring adequate resource allocation to this passenger segment can improve the family-inclusive design of the airport experience and offers managerial recommendations.

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Heggde, Githa, Sheetal Khanka, and Akhil Damodaran. "DigiYatra – a digital experience for air travelers." Emerald Emerging Markets Case Studies 12, no. 2 (April 1, 2022): 1–20. http://dx.doi.org/10.1108/eemcs-10-2021-0349.

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Learning outcomes Students will learn technology strategies specific to airports. Students will understand the reason for the success of Bengaluru International Airport. Students will learn to apply management models in airport settings. Students will improve their understanding of airport business, airport-related technologies, specifically in the Indian settings. Case overview/Synopsis DigiYatra is a revolutionary initiative by the Government of India to digitalize all the airports in India, making your face your boarding pass. Bengaluru International Airport Limited (BIAL) is at the forefront of this initiative. As one of the early public–private partnership airports, BIAL has seen many challenges over time but could succeed in all its endeavour. The case discusses the journey of DigiYatra, which BIAL has taken through the eyes of the Chairman, Hari Marar. The case goes through several layers like initial planning, creating the team, implementation challenges, technology strategy adopted and how they tackled Covid lockdown challenges to complete the project's initial phase. Complexity academic level Post graduate students. Supplementary materials Teaching notes are available for educators only. Subject code CSS 11: Strategy.

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3

Samy Ahmed, Hossam. "ANALYZING THE AIRPORT PASSENGER EXPERIENCE: THE CASE OF CAIRO INTERNATIONAL AIRPORT." Journal of Air Transport Studies 8, no. 2 (July 1, 2017): 27–53. http://dx.doi.org/10.38008/jats.v8i2.31.

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This paper aims to analyze the key elements influencing the airport passenger experience at Cairo International Airport (CIA). The research confirmed that four main dimensions (the airport’s services and facilities, access procedures, environment and personnel) have a significant positive effect on passengers’ perception of the overall airport experience. The research proved that the airport’s services and facilities is the most influential dimension of the passenger experience. The results also revealed that socio-demographic variables have a significant influence on passengers’ impressions towards the overall airport experience. The paper confirmed that the airport customer care, airport ambiance, airport design, dining areas and staff efficiency are the primary elements of the passenger experience. Passengers’ ratings of CIA were found to be below average in the most influential areas of the airport experience. The research concluded a number of recommendations that aim to enhance the overall passenger experience at CIA.

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Váczi, Péter. "Regional significance of the Debrecen International Airport." Acta Agraria Debreceniensis, no. 51 (February 10, 2013): 187–90. http://dx.doi.org/10.34101/actaagrar/51/2088.

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In the following essay I would like to examine the Debrecen International Airport’s reginonal status, significance and development opportunities. Furthermore, I would like compare the passenger traffic of Debrecen’s airport with other regional airports in Middle-East Europe during the 2005–2012 period. In the second part of my essay, I would like to share the experience of my questionnaire survey and a possible future perspective for the Debrecen International Airport.

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Wei, Ming, Shaopeng Zhang, and Bo Sun. "Airport passenger flow, urban development and nearby airport capacity dynamic correlation: 2006-2019 time-series data analysis for Tianjin city, China." Electronic Research Archive 30, no. 12 (2022): 4447–68. http://dx.doi.org/10.3934/era.2022226.

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<abstract> <p>Airports, as integral components of the global aviation industry, experience dynamic changes in air passenger traffic load, which are also related to the trends of local urban development and airspace restrictions of nearby airports. Using time-series data from 2006 to 2019, this study comprehensively applied the autoregressive distributed lag and vector auto-regression mode approaches to identify causal relationships between the urban development factors, including GDP, population, tourism industry, industrial structure, etc., of Tianjin city (China); the Tianjin airport passenger flow; and the Beijing Capital airport's airspace restriction factor, namely, airport aircraft sorties. The results show that the growth of Tianjin city's GDP, primary industry and disposable income per capita was accompanied by a long-term decline in the passenger flow at the Tianjin airport. In addition, increased aircraft sorties of Tianjin airport, as well as the growth of primary, secondary and tertiary industries in Tianjin city, led to a short-term decline in passenger flow at the Tianjin airport. In general, there is variability in the long- and short-term impacts of urban economic structure on airport passenger flow, and this variability applies to other airports. The increased aircraft sorties at the Beijing Capital airport had a short-term positive impact on passenger flow at the Tianjin airport but resulted in a long-term decline of the latter's aircraft sorties. This phenomenon indicates that there is interaction between airports and that this influence varies depending on the competition and cooperation mechanisms between airports. The findings of this study are considered instrumental in guiding the competitive and cooperative strategies of nearby airports and predicting the coupled trends of the airport and urban development.</p> </abstract>

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6

Oliveira de Souza, Gabriela, Gustavo Oliveira de Souza, Giovanna Miceli Ronzani Borille, Michelle Carvalho Galvão da Silva Pinto Bandeira, Lenice Mirian Da Silva, and Cláudio Jorge Pinto Alves. "CREATING THE SENSE OF PLACE AND ITS IMPACT ON PASSENGER PERCEPTION AT A BRAZILIAN AIRPORT." Cadernos de Arquitetura e Urbanismo 27, no. 41 (May 18, 2022): 84. http://dx.doi.org/10.5752/p.2316-1752.2020v27n41p84.

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The standardized planning of airport terminals, over the years, has made airports become a generic building, so one airport ends up not being different from another. The Sense of Place is a framework to express the local culture, which, when used in airports, connects passengers to the place where the airport is inserted, making it a unique place. This study aims to investigate the use of airport branding as a tool to improve the passenger experience and promote the Sense of Place. This research hypothesis is “the Sense of Place creation can improve the perception of the passenger about the quality of the airport”. In addition to the literature review, a case study was conducted with the means to identify the strategies used by the Belo Horizonte International Airport/Brazil to create a sense of place. A hypothesis test was also conducted to analyze the difference in means of passenger satisfaction rates, throughout the periods before and after the implementation, to verify how those strategies could have affected passenger satisfaction. The results suggest that the sense of place elements may indeed enhance the passenger experience in airports, improving the airport evaluation.

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Zhang, Xu, Ji Hong Li, Lan Wei, and Jian Zhou Wang. "Inspiration from Major International Airport at Home and Abroad Construction Experience to Beijing New Airport." Advanced Materials Research 1030-1032 (September 2014): 2024–27. http://dx.doi.org/10.4028/www.scientific.net/amr.1030-1032.2024.

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This paper summarizes the land-use experience of the major international airports at home and abroad. First of all, the paper studies the regular pattern of the major international airports at home and abroad land-use on total amount and land using area on every unit. Secondly, the paper summarizes the experience on runway amount of the airport, and studies passenger amount that a single independent runway can carry and how many times the plane can take off and land. On the basis of above experience, the paper brings forward some inspiration about land-use and runway layout.

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Abdel-Gayed, Aly H., Thowayeb H. Hassan, Ahmed Hassan Abdou, Mostafa A. Abdelmoaty, Mahmoud I. Saleh, and Amany E. Salem. "Travelers’ Subjective Well-Being as an Environmental Practice: Do Airport Buildings’ Eco-Design, Brand Engagement, and Brand Experience Matter?" International Journal of Environmental Research and Public Health 20, no. 2 (January 4, 2023): 938. http://dx.doi.org/10.3390/ijerph20020938.

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The physical environment of airports plays a crucial role in improving travelers’ perceptions and well-being. Adopting a green physical environment may elicit customers’ cognitive and emotional responses and provide a convenient consumption environment. Brand experience and engagement are other important consumer–firm interactions that influence the attributes of the passengers’ well-being. The current study sought to assess the impact of the eco-design of buildings, brand experience and engagement on the well-being of travelers at an international airport in Saudi Arabia. Additionally, the current study investigated the possible effects of eco-design on airport experience and engagement. The results of the structural equation modeling analysis revealed that the eco-design of airport buildings was independently associated with passengers’ well-being and brand engagement, but not with brand experience. Additionally, well-being was significantly predicted by brand engagement and experience. Airport managers are advised to adopt an internal eco-design to help promote passengers’ connection with the brand and improve their well-being, which would eventually be reflected in their behavioral attributes and decision-making.

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Evtushenko, A. E., and M. A. Kropaneva. "DEVELOPMENT OF AN APPLICATION WITH AN AUGMENTED REALITY FUNCTION TO SPEED UP PASSENGER SERVICE ON THE EXAMPLE OF PULKOVO AIRPORT." System analysis and logistics 2, no. 28 (June 1, 2021): 85–96. http://dx.doi.org/10.31799/2077-5687-2021-2-85-96.

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This article offers a prototype of an application for smartphones, aimed at improving services and increasing the speed of passenger service on the example of Pulkovo Airport. The software helps to improve the information and multimedia and technical support of the airport. The existing information technologies and the experience of their application in various airports of the world are considered. Key words: air transport, airport, passenger service, air passenger transport, St. Petersburg, application, information technology.

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Rucińska, Danuta Halina, and Andrzej Ruciński. "Commercial (Business) Parks in the Landside Areas - Research and Polemical Approach." Transport Economics and Logistics 83 (September 17, 2019): 89–103. http://dx.doi.org/10.26881/etil.2019.83.07.

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According to the forecasts of the development of air traffic in Europe by 2030, it will be doubled. Along with the dynamic development of the industry, branch and its infrastructure, the area around airports is becoming a place of concentration of diversified commercial activity-economic, investment, business, cultural etc. The vicinity of airports, airport-related zones, especially in the immediate vicinity, are convenient roundabouts are convenient locations for commercial (business) parks due to high availability of air transport, supply of land for investment and infrastructure investment for these areas. They are managed from the level of airports as part of their non-aeronautical activities or by entities independent of the airport. The strength of these locations is demonstrated by the activities of airport managers, investors and local government officials whose goal is to attract foreign companies (users of modern real estate in so-called airport towns). The aim of the article is to analyze the development processes of these functional space structures, including those related to the Gdańsk Lech Walesa Airport. Theresearch process uses the methodology developed by ACI (Airport Council International), and some results and opinions are the effect of in-depth studies and author’s experience.

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Dissertations / Theses on the topic "Airport experience"

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Heins, Matthew William. "The urban experience at Hartsfield Airport." Thesis, Georgia Institute of Technology, 2001. http://hdl.handle.net/1853/23991.

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Harrison, Anna. "Principles of experience design for airport terminals." Thesis, Queensland University of Technology, 2015. https://eprints.qut.edu.au/83947/1/Anna_Harrison_Thesis.pdf.

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In this thesis, the issue of airport terminal design is examined from a novel perspective: that of the passenger rather than the airport operator. A qualitative approach, based on interviews with 199 passengers at Brisbane International Terminal was adopted. The outcomes of this research make the following three key contributions to existing knowledge: (i) identification of a paradox in the Level of Service metrics, (ii) development of a conceptual model of passenger experience and six design principles and (iii) contribution towards advancing the theoretical knowledge about passengers and their experience in airport terminals.

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Wolf, Natalie. "The experience of the older leisure traveller at an airport : the case of Frankfurt Airport." Thesis, University of Nottingham, 2016. http://eprints.nottingham.ac.uk/33175/.

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This thesis is about the experience of older people who travel through an airport. The research reported took place at the interface of population ageing, tourism travel and airport management. Although air transport is influenced by population ageing, older people’s experiences within this specific environment are largely untold. This is surprising, as flying is the preferred form of travel for much of international tourism and airports represent key infrastructure for the provision of dependable services. Thus, there are gaps in knowledge on older travellers at an airport and the airport’s role in this part of leisure travel. In particular, a holistic examination of older travellers’ experiences within the airport environment is missing. This research uses different approaches to the experience concept to explore the expectations, needs and demands of older travellers. It investigates the airport experience of older travellers, in light of the changing roles of airports in society. In the form of a qualitative single-case study, it examines the situation of the older leisure traveller at Frankfurt Airport in Germany. Data was collected through 66 interviews with older leisure travellers, frontline employees and managers, complemented by 50 observations. This provides a comprehensive perspective of the older travellers’ airport experience and represents a novel approach. The thesis makes several contributions to experience, travel and tourism literature. On the demand side, the findings allow for a better understanding of the experience of the older passengers. The effect of ageing on an airport’s customer base is investigated. It is discussed whether this group needs special treatment within the regular passenger process. On the supply side, the emerging role of the airport as part of the overall holiday journey is explored. Furthermore, the findings show how airport management deals with this particular passenger group.

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Kirk, Philip J. "Passenger experience at airports : An activity-centred approach." Thesis, Queensland University of Technology, 2013. https://eprints.qut.edu.au/60803/8/Philip_Kirk_Thesis_Signature%20Redacted.pdf.

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This project has provided a new understanding of the passenger experience in Australian international airport departure terminals. A novel understanding of the passenger experience developed by observing the activities passengers carried out on their day of travel, and interviewing passengers and staff members. The development of the Taxonomy of Passenger Activities (TOPA) has been an important outcome of this research. It provides a new understanding of the airport passenger experience at departure. The Taxonomy of Passenger Activities identifies the activities that improve the experience of passengers and the processing efficiency of the airport terminal.

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Talovir and Shumeruk. "GLOBAL EXPERIENCE OF INTERACTION OF TRANSPORT ON THE BASIS OF AIRPORT COMPLEX." Thesis, Київ 2018, 2018. http://er.nau.edu.ua/handle/NAU/33906.

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Wiredja, Dedy. "Assessment of airport service performance: A passenger-centred model." Thesis, Queensland University of Technology, 2017. https://eprints.qut.edu.au/112171/1/Dedy_Wiredja_Thesis.pdf.

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Inspired by the need to assess airport performance based on the complete passenger experience, this thesis outcome, the Airport Indicators of Passenger Experience (AIPEX) Model provides a novel approach to assessing airport services. To investigate the passenger-centred role at airports, a previous conceptual model of airport service performance was thoroughly examined using quantitative and qualitative mixed-methods. The refined model, the AIPEX Model, provides a more integrated and robust approach to assessing service performance than previously available. This passenger-driven model will support design of passenger-centred airports, and the translation of passenger needs and perceptions into improved services.

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Livingstone, Alison Kate. "Passenger experience and their implications for airports retail environment design." Thesis, Queensland University of Technology, 2014. https://eprints.qut.edu.au/72761/1/Alison_Livingstone_Thesis.pdf.

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This project develops new knowledge on the full range of activities and interactions that make up airport passengers' retail experiences. The practical application of this new knowledge will improve the design of airport retail environments and will, in turn, improve passenger experiences, leading to further growth in the airport retail market. The novel methodological approach developed allowed for a new and deeper understanding of how passengers actually experience airport retail environments. Four significant outcomes were discovered: (i) the categorisation of the full range of retail activities and interactions passengers actually undertake, (ii) a new understanding of how passengers use and experience their free airport time, (iii) two new passenger market segments, and (iv) two passenger retail experience tools, with these identifying the broad range of airport-specific factors which influence passengers retail experiences.

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Brennan, Robert Gerald Lewis. "An airport management method for Canada in the 1990's : lessons from the Canadian and American experience." Thesis, University of British Columbia, 1988. http://hdl.handle.net/2429/28583.

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During the last forty years metropolitan airports in Canada have been controlled by a federal authority and managed with a minimum of input from local sources. The situation under which this control was first initiated has changed radically since that time; a shrinking world combined with greatly increased traffic means that airports require more efficient planning and management of resources than in the past when they were not effectively integrated into an urban planning scheme. The thesis examines the effectiveness of airport management using five criteria: the implementation of a national aviation policy, the administration of technology and aviation growth, the acquisition of funds for airport development, the effect of political suasion on airport management and the balancing of airport management goals and community goals. Several models of airport management from both Canada and the United States are used. The main aim is to show how decentralization of airport management is necessary to meet late-twentieth century and future demands. The research method for the thesis is a comparative analysis of airport management's effectiveness in Canada and the United States using the five criteria. The airports chosen for the thesis for both Canada and the United States represent the centres for moving seventy to eighty percent of the passenger traffic in these countries. It is concluded that the present Canadian federal ministerial management method has been unsuccessful in: implementing fully national aviation policies, responding effectively to the process of deregulation, reducing the political nature of development decisions at the airports, and providing funds for airport development where required. While American methods of airport management furnish useful insights they can not be applied in the same way in Canada because of different political structures. Airports under municipal control risk domination by local political issues and ineffective integration into a national and international network. The airport authority as an autonomous body offers the best structure for responding to the changing needs of a wide variety of users. The less partisan nature of the decision-making process of the airport authority would be a vast improvement over the ministerial approach for: implementation of a national aviation policy, the management of the process of deregulation, the elimination of unnecessary political intervention with airport decisions, and increased access to funds for airport development.
Applied Science, Faculty of
Community and Regional Planning (SCARP), School of
Graduate

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Leitner, Rodney, and Astrid Oehme. "Design und User Experience in der Flugsicherung – Assistenzsystem zur Fernüberwachung im Multi-Airport-Betrieb." Technische Universität Dresden, 2016. https://tud.qucosa.de/id/qucosa%3A30287.

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Die Flugsicherung in Europa befindet sich im Wandel, denn der Europäische Luftraum und die damit verbundenen Prozesse werden seit einigen Jahren harmonisiert. Eine Vielzahl der Forschungsprojekte, die diese Entwicklung begleiten, zielt darauf ab, eine orts- und außensichtunabhängige Arbeitsumgebung für Fluglotsen zu entwickeln. Insbesondere für kleinere Regionalflughäfen besteht die Idee, eine Fernüberwachung in einem Control Center zu bündeln, da die Fluglotsen bis auf die üblichen Peak-Zeiten häufig nicht ausgelastet und teilweise unterfordert sind. Dies ermöglicht nicht nur die Fernüberwachung eines Flughafens, sondern auch die gleichzeitige Überwachung und Kontrolle aller Flugbewegungen von mehreren Flughäfen. Neben den bisherigen Aufgaben eines Fluglotsen, wie das Überwachen des Verantwortungsbereichs und die Gewährleistung einer sicheren und zügigen Abwicklung des Flugplatzverkehrs, ist bei einer Mehrfachkontrolle (Multi-Airport-Control) die Planung des Verkehrsflusses auf den zu kontrollierenden Flughäfen von entscheidender Bedeutung. Neben Systemen zum Außensichtersatz ist hierbei daher auch ein System erforderlich, dass dem Fluglotsen bei der Planung der Flugbewegungen aller Flughäfen unterstützt. Unter Berücksichtigung eines nutzerzentrierten Ansatzes, Richtlinien für einfach bedienbare Benutzerschnittstellen und mit der Intention, auch im Arbeitskontext eine hohe User Experience (UX) zu bieten, wurde das Assistenzsystem MasterMAN entwickelt. Das Konstrukt der User Experience verfolgt einen ganzheitlichen Ansatz und beinhaltet nicht nur sachbezogene Aspekte wie die Usability des Systems sondern auch hedonische Aspekte wie Nutzeremotionen. Folglich wurde eine interaktive grafische Benutzeroberfläche gestaltet, die sowohl einen leichten und sicheren Umgang mit dem System als auch ein anspruchsvolles, positiv empfundenes Look and Feel gewährleistet. Bei der Evaluierung des Systems wurden neben der analytischen Inspektionsmethode Heuristische Evaluation nach Nielsen (1994) auch die ästhetischen Aspekte der grafischen Benutzerschnittstelle mit dem Fragebogen VisAWI (Visual Aesthetics of Websites Inventory) nach Thielsch & Moshagen (2014) adressiert. Acht Usability-Experten bewerteten das Assistenzsystem, notierten alle Auffälligkeiten und Usability-Probleme und führten ein dazugehöriges Severity Rating durch. Unter Zuhilfenahme dieser Vorgehensweise wurden insgesamt 56 Probleme identifiziert, die im weiteren Verlauf der Entwicklung korrigiert wurden. In einer abschließenden Gruppendiskussion mit allen Evaluatoren und den Entwicklern wurden nach dem Vorbild des Pluralistic Walkthrough die Probleme besprochen und Lösungsansätze mit den Usability-Experten erarbeitet. Hinsichtlich der ästhetischen Gestaltung der Benutzerschnittstelle ergab die VisAWIBewertung ein überdurchschnittliches Ergebnis und bestätigte damit ein ansprechendes Design. Weitere Untersuchungen zur Zufriedenheit von Fluglotsen beim Umgang mit dem System sind geplant.

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Leitner, Rodney, and Astrid Oehme. "Design und User Experience in der Flugsicherung – Assistenzsystem zur Fernüberwachung im Multi-Airport-Betrieb." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2017. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-223718.

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Die Flugsicherung in Europa befindet sich im Wandel, denn der Europäische Luftraum und die damit verbundenen Prozesse werden seit einigen Jahren harmonisiert. Eine Vielzahl der Forschungsprojekte, die diese Entwicklung begleiten, zielt darauf ab, eine orts- und außensichtunabhängige Arbeitsumgebung für Fluglotsen zu entwickeln. Insbesondere für kleinere Regionalflughäfen besteht die Idee, eine Fernüberwachung in einem Control Center zu bündeln, da die Fluglotsen bis auf die üblichen Peak-Zeiten häufig nicht ausgelastet und teilweise unterfordert sind. Dies ermöglicht nicht nur die Fernüberwachung eines Flughafens, sondern auch die gleichzeitige Überwachung und Kontrolle aller Flugbewegungen von mehreren Flughäfen. Neben den bisherigen Aufgaben eines Fluglotsen, wie das Überwachen des Verantwortungsbereichs und die Gewährleistung einer sicheren und zügigen Abwicklung des Flugplatzverkehrs, ist bei einer Mehrfachkontrolle (Multi-Airport-Control) die Planung des Verkehrsflusses auf den zu kontrollierenden Flughäfen von entscheidender Bedeutung. Neben Systemen zum Außensichtersatz ist hierbei daher auch ein System erforderlich, dass dem Fluglotsen bei der Planung der Flugbewegungen aller Flughäfen unterstützt. Unter Berücksichtigung eines nutzerzentrierten Ansatzes, Richtlinien für einfach bedienbare Benutzerschnittstellen und mit der Intention, auch im Arbeitskontext eine hohe User Experience (UX) zu bieten, wurde das Assistenzsystem MasterMAN entwickelt. Das Konstrukt der User Experience verfolgt einen ganzheitlichen Ansatz und beinhaltet nicht nur sachbezogene Aspekte wie die Usability des Systems sondern auch hedonische Aspekte wie Nutzeremotionen. Folglich wurde eine interaktive grafische Benutzeroberfläche gestaltet, die sowohl einen leichten und sicheren Umgang mit dem System als auch ein anspruchsvolles, positiv empfundenes Look and Feel gewährleistet. Bei der Evaluierung des Systems wurden neben der analytischen Inspektionsmethode Heuristische Evaluation nach Nielsen (1994) auch die ästhetischen Aspekte der grafischen Benutzerschnittstelle mit dem Fragebogen VisAWI (Visual Aesthetics of Websites Inventory) nach Thielsch & Moshagen (2014) adressiert. Acht Usability-Experten bewerteten das Assistenzsystem, notierten alle Auffälligkeiten und Usability-Probleme und führten ein dazugehöriges Severity Rating durch. Unter Zuhilfenahme dieser Vorgehensweise wurden insgesamt 56 Probleme identifiziert, die im weiteren Verlauf der Entwicklung korrigiert wurden. In einer abschließenden Gruppendiskussion mit allen Evaluatoren und den Entwicklern wurden nach dem Vorbild des Pluralistic Walkthrough die Probleme besprochen und Lösungsansätze mit den Usability-Experten erarbeitet. Hinsichtlich der ästhetischen Gestaltung der Benutzerschnittstelle ergab die VisAWIBewertung ein überdurchschnittliches Ergebnis und bestätigte damit ein ansprechendes Design. Weitere Untersuchungen zur Zufriedenheit von Fluglotsen beim Umgang mit dem System sind geplant.

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Books on the topic "Airport experience"

1

Airport competition: The European experience. Farnham, Surrey, England: Ashgate, 2010.

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Boudreau, Bruce J., Greg Detmer, Stephanie Box, Ryan Burke, Joanne Paternoster, and Lou Carbone. Improving the Airport Customer Experience. Washington, D.C.: Transportation Research Board, 2016. http://dx.doi.org/10.17226/23449.

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Mama, Hormuz P. Second airport: What Mumbai must learn from international experience. Mumbai: Observer Research Foundation, 2010.

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Ryan, Patricia, Komal Sood, Bijan Vasigh, Jessica L. Wildman, and Lise D'Andrea. Evaluating the Traveler's Perspective to Improve the Airport Customer Experience. Washington, D.C.: Transportation Research Board, 2021. http://dx.doi.org/10.17226/26222.

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Randles, Bill. Weighed and found wanting: The Toronto experience examined in the light of the Bible. 2nd ed. Cambridge: St Matthew Publications, 1996.

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Chevreau, Guy. Catch the fire: The Toronto blessing : an experience of renewal and revival. London: Marshall Pickering, 1994.

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Reynolds, Aisling J. U.S. airline deregulation: The recent experience and some lessons for Ireland. Dublin: Department of Political Economy, UCD, 1989.

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Berg, Leo van den. Regional airports and economic development: Experiences of five European cities. Rotterdam: European Institute for Comparative Urban Research/Rotterdam Transport Centre, Erasmus University, 1991.

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Ozoka, Angus Ifeanyi. Aviation facilities planning, research, and development: A global experience. Lagos, Nigeria: Nigerian Gong Press, 1997.

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Office, United States Government Accountability. Aviation security: Risk, experience, and customer concerns drive changes to airline passenger screening procedures, but evaluation and documentation of proposed changes could be improved : report to Congressional requesters. Washington, D.C: U.S. Government Accountability Office, 2007.

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Book chapters on the topic "Airport experience"

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Halpern, Nigel, and Anne Graham. "The airport product, brand and experience." In Airport Marketing, 152–91. 2nd ed. London: Routledge, 2021. http://dx.doi.org/10.4324/9781003039563-6.

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Graham, Anne. "Airport service quality and the passenger experience." In Managing Airports, 281–325. 6th ed. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003269359-6.

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Bongiovanni, Ivano. "User Safety and Security Experience: Innovation Through Design-Inspired Methods in Airports." In The Coupling of Safety and Security, 53–61. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-47229-0_6.

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Abstract An inextricable organizational dilemma characterizes risk management: when effective, risk management utilizes organizational resources to avoid superior damage. When not effective, it adds costs to unmanaged risks. This clashes with growing pressures on delivery of tangible value for end-users. Safety and security management aim at mitigating risks of safety or security nature. This chapter establishes a design-based framework to re-imagine the future of safety and security in an airport security environment. The chapter proposes a method for tangible, positive end-user value delivery. Our focus is on airport security where external users live a safety and security experience.

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Liu, Yi, and Ya Lei Li. "Design Research for Disability: A Case of Airport Service Design." In Design, User Experience, and Usability. Design Philosophy and Theory, 264–78. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23570-3_20.

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Yamano, Hikari, Kasumi Tomiyasu, Chihiro Sato, and Masato Yamanouchi. "The Zabuton: Designing the Arriving Experience in the Japanese Airport." In Communications in Computer and Information Science, 483–90. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-60700-5_61.

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Felkel, Rolf, Dieter Steinmann, and Frank Follert. "Hub Airport 4.0 – How Frankfurt Airport Uses Predictive Analytics to Enhance Customer Experience and Drive Operational Excellence." In Digital Marketplaces Unleashed, 443–53. Berlin, Heidelberg: Springer Berlin Heidelberg, 2017. http://dx.doi.org/10.1007/978-3-662-49275-8_40.

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Lavandier, Catherine, Roalt Aalmoes, Romain Dedieu, Ferenc Marki, Stephan Großarth, Dirk Schreckenberg, Asma Gharbi, and Dimitris Kotzinos. "Towards Innovative Ways to Assess Annoyance." In Aviation Noise Impact Management, 241–64. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-91194-2_10.

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AbstractTechnological changes have driven the developments in the field of noise annoyance research. It helped to increase knowledge on the topic substantially. It also provides opportunities to conduct novel research. The introduction of the internet, the mobile phone, and miniaturisation and improved sensor technology are at the core of the three research examples presented in this chapter. The first example is the use of a Virtual Reality simulation to evaluate aircraft flyovers in different environments, and it examines how visual perception influences noise annoyance. The second example describes the use of a mobile application applying an Experience Sampling Method to assess noise annoyance for a group of people living near an airport. The third and final example is a study over social media discussions in relation to noise annoyance and quality of life around airports. These three examples demonstrate how novel technologies help to collect and analyse data from people who live around airports, and so improve our understanding of the effect of noise on humans.

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Liu, Yi, Jiang Chen, Wa An, and Tao Wang. "Interactive Behavior Model for Physically Disabled People Based on Airport Travel Scene." In Design, User Experience, and Usability. Design for Contemporary Interactive Environments, 666–82. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49760-6_47.

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Cui, Miao, Tao Wang, Zilin Pan, and Liyang Ni. "Definition of People with Impediments and Universality Evaluation of Public Service in Airport Travel Scenarios." In Design, User Experience, and Usability. Design for Contemporary Interactive Environments, 623–39. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49760-6_44.

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Xue, Weifeng, Yi Liu, Miao Cui, and Jiang Chen. "Research on the Interactive Relations of People with Mobility Difficulties in the Airport Service-Scape." In Design, User Experience, and Usability. Design for Contemporary Interactive Environments, 694–715. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49760-6_49.

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Conference papers on the topic "Airport experience"

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Frühwirth, Alfred. "The Birmingham Airport People Mover Experience." In 27th International Air Transport Conference. Reston, VA: American Society of Civil Engineers, 2002. http://dx.doi.org/10.1061/40646(2003)43.

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Mujica Mota, M., P. Scala, R. Herranz, M. Schultz, and E. Jimenez. "Creating the future airport passenger experience: IMHOTEP." In The 32nd European Modeling & Simulation Symposium. CAL-TEK srl, 2020. http://dx.doi.org/10.46354/i3m.2020.emss.024.

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Plichta, Dávid, and Iveta Škvareková. "Measuring of pilot workload." In Práce a štúdie. University of Žilina, 2021. http://dx.doi.org/10.26552/pas.z.2021.1.21.

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The aim of our paper is to analyse the issue of measuring of workload and subsequently carry out our own measures of pilot workload on pilots of different skill level. These measures took place in a simulator, mainly due to safety of air traffic. The chosen phase of flight had been approach and landing, which represents the most difficult phase. We had also chosen two airports, where one presents an airport known to the pilot and the other unknown. This decision relates to the opinion, that the pilot workload is significantly lower has he experience with the airport.

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Lenngren, Carl A. "Some experience using noncontact sensors on airport pavements." In Nondestructive Evaluation Techniques for Aging Infrastructure and Manufacturing, edited by Raymond D. Rempt and Alfred L. Broz. SPIE, 1996. http://dx.doi.org/10.1117/12.259099.

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Vielba Cuerpo, Carmen, and Álvaro Rodríguez-Sanz. "FLIPPED CLASSROOM EXPERIENCE IN THE AREA OF AIRPORT INFRASTRUCTURES." In 13th International Technology, Education and Development Conference. IATED, 2019. http://dx.doi.org/10.21125/inted.2019.1034.

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DeHart, Steve, and Phillip Neumiller. "An Airport Surface Wireless Network - Development&Pre-Deployment Experience." In 2006 ieee/aiaa 25TH Digital Avionics Systems Conference. IEEE, 2006. http://dx.doi.org/10.1109/dasc.2006.313658.

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Hsu, Jiun-Jia, and L. David Shen. "Driverless Medium-Capacity Transit As an Airport Connector: Taipei's Experience." In Ninth Asia Pacific Transportation Development Conference. Reston, VA: American Society of Civil Engineers, 2012. http://dx.doi.org/10.1061/9780784412299.0026.

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Lenngren, Carl A. "Some experience using a rolling weight deflectometer on airport pavements." In Nondestructive Evaluation of Aging Infrastructure, edited by Tobey M. Cordell and Raymond D. Rempt. SPIE, 1995. http://dx.doi.org/10.1117/12.213551.

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Rhoads, Richard, and Dilip Trivedi. "Environmental Planning And Engineering Studies - The San Francisco Airport Experience." In Ports Conference 2004. Reston, VA: American Society of Civil Engineers, 2004. http://dx.doi.org/10.1061/40727(2004)47.

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Huibina CAI Yaminb HONG Yuanc, JIN. "Visual Search in Airport-Security Screening." In Applied Human Factors and Ergonomics Conference. AHFE International, 2022. http://dx.doi.org/10.54941/ahfe100763.

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Security screening is a special visual search process. The quality of the airport-security screeners directly determines the safety of the passengers, and understanding is the premise of improvement, so, it is necessary to learn the visual search details in security screening. Two groups of subjects (screeners’ group and students’ group) were selected to conduct a screening simulation experiment, to test the rationality of the current security principle (from difficult to easy, from complex to simple) and the difference between the two groups. Tobii T120 eye tracker was used to record the eye movements in the process and some parameters were selected to characterize eye movements. The data visually showed that screeners’ accuracy rate was 28.7% higher than students’, and screeners’ experiment time was shorter on average. Moreover, the accuracy of the judgment increases were produced by changes of observers’ experience on airport-security screening, not by changes of the number of the fixation point, and there were significant differences on fixation time percent, saccade distance, judgment accuracy between the two groups. The screeners tended to examine the images systematically according to the principle of screening but the students group preferred to random searching.

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Reports on the topic "Airport experience"

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Roa, Julia, and Joseph Oldham. Feasibility Study of Regional Air Mobility Services for High Priority Transportation in the San Joaquin Valley. Mineta Transportation Institute, May 2022. http://dx.doi.org/10.31979/mti.2022.2129.

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Regional Air Mobility (RAM) focuses on building upon existing airport infrastructure to transport people and goods using innovative aircraft that offer a huge improvement in efficiency, affordability, and community-friendly integration over existing regional transportation options. These aircraft, which typically carry less than 20 passengers or an equivalent weight in cargo, are flexible in terms of where they can take off and land, even using existing runways and infrastructure to maximize compatibility with today’s airports. This project examines the feasibility of RAM supporting high-speed transportation for high-priority passenger and cargo movement within Fresno County and connection to coastal urban centers. Some examples of high-priority passengers and cargo could include, but would not be limited to, medical patients needing specialized and/or emergency treatment, organ transport, and critical medical supply deliveries. Electrification of aviation is happening, and Fresno County has the potential to combine our existing closely spaced underutilized airport infrastructure, early demonstration, and experience with electric aircraft, renewable energy opportunities, central location within the state, and the need to open the door for new industry opportunities for youth to take advantage of this “Third Revolution” in aviation.

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Kaawa-Mafigiri, David, Megan Schmidt-Sane, and Tabitha Hrynick. Key Considerations for RCCE in the 2022 Ebola Outbreak Response in Greater Kampala, Uganda. Institute of Development Studies, November 2022. http://dx.doi.org/10.19088/sshap.2022.037.

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On 20 September 2022, an outbreak of the Sudan strain of Ebola Virus Disease – SVD – was announced as the first laboratory-confirmed patient was identified in a village in Mubende District in central Uganda. Uganda’s Ministry of Health (MoH) activated the National Task Force and developed and deployed a National Response Plan, which includes the activation of District Task Forces. The target areas include the epicentre (Mubende and Kassanda districts) and surrounding areas, as well as Masaka, Jinja and Kampala cities. This is of great concern, as Kampala is the capital city with a high population and linkages to neighbouring districts and international locations (via Entebbe Airport). It is also a serious matter given that there has been no outbreak of Ebola before in the city. This brief details how Risk Communication and Community Engagement (RCCE) activities and approaches can be adapted to reach people living in Greater Kampala to increase adoption of preventive behaviours and practices, early recognition of symptoms, care seeking and case reporting. The intended audiences include the National Task Force and District Task Forces in Kampala, Mukono, and Wakiso Districts, and other city-level RCCE practitioners and responders. The insights in this brief were collected from emergent on-the-ground observations from the current outbreak by embedded researchers, consultations with stakeholders, and a rapid review of relevant published and grey literature. This brief, requested by UNICEF Uganda, draws from the authors’ experience conducting social science research on Ebola preparedness and response in Uganda. It was written by David Kaawa-Mafigiri (Makerere University), Megan Schmidt-Sane (Institute of Development Studies (IDS)), and Tabitha Hrynick (IDS), with contributions from the MoH, UNICEF, the Center for Health, Human Rights and Development (CEHURD), the Uganda Harm Reduction Network (UHRN), Population Council and CLEAR Global/Translators without Borders. It includes some material from a SSHAP brief developed by Anthrologica and the London School of Economics. It was reviewed by the Uganda MoH, University of Waterloo, Anthrologica, IDS and the RCCE Collective Service. This brief is the responsibility of SSHAP.

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