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Dissertations / Theses on the topic 'Airport Operations Management'
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1
Jošth, Adamová Eva. "Airport operations management- aplikace na regionální letiště." Master's thesis, Vysoké učení technické v Brně. Fakulta strojního inženýrství, 2011. http://www.nusl.cz/ntk/nusl-229948.
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The main content of this master´s thesis is Airport Operations Management and it´s application on regional airport Brno – Tuřany. The study analyses common airport operations at the airports and compares it with actual situation at Brno airport. Focusing on comparsion, new upgrading or suggestions for increasing the operations are made. The part of thesis encloses also an approach to contemporary issues in greening the airports and air traffic.
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Wang, Qing. "Performance Evaluation and Integrated Management of Airport Surface Operations." Scholar Commons, 2014. https://scholarcommons.usf.edu/etd/5609.
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The demand for aviation has been steadily growing over the past few decades and will keep increasing in the future. The anticipated growth of traffic demand will cause the current airspace system, one that is already burdened by heavy operations and inefficient usage, to become even more congested than its current state. Because busy airports in the United States (U.S.) are becoming "bottlenecks" of the National Airspace System (NAS), it is of great importance to discover the most efficient means of using existing facilities to improve airport operations.
This dissertation aims at designing an efficient airport surface operations management system that substantially contributes to the modernized NAS. First, a global comparison is conducted in the major airports within the U.S. and Europe in order to understand, compare, and explore the differences of surface operational efficiency in two systems. The comparison results are then presented for each airport pair with respect to various operational performance metrics, as well as airport capacity and different demand patterns. A detailed summary of the associated Air Traffic Management (ATM) strategies that are implemented in the U.S. and Europe can be found towards the end of this work. These strategies include: a single Air Navigation Service Provider (ANSP) in the U.S. and multiple ANSPs in Europe, airline scheduling and demand management differences, mixed usage of Instrument Flight Rule (IFR) and Visual Flight Rules (VFR) operations in the U.S., and varying gate management policies in two regions.
For global comparison, unimpeded taxi time is the reference time used for measuring taxi performance. It has been noted that different methodologies are currently used to benchmark taxi times by the performance analysis groups in the U.S. and Europe, namely the Federal Aviation Authority (FAA) and EUROCONTROL. The consistent methodology to measure taxi efficiency is needed for the facilitation of global benchmarking. Therefore, after an in-depth factual comparison conducted for two varying methodologies, new methods to measure unimpeded taxi times are explored through various tools, including simulation software and projection of historical surveillance data. Moreover, a sophisticated statistical model is proposed as a state-of-the-art method to measure taxi efficiency while quantifying the impact of various factors to taxi inefficiency and supporting decision-makers with reliable measurements to improve the operational performance.
Lastly, a real-time integrated airport surface operations management (RTI-ASOM) is presented to fulfil the third objective of this dissertation. It provides optimal trajectories for each aircraft between gates and runways with the objective of minimizing taxi delay and maximizing runway throughput. The use of Mixed Integer Linear Programming (MIP) formulation, Dynamic Programming for decomposition, and CPLEX optimization can permit the use of an efficient solution algorithm that can instantly solve the large-scale optimization problem. Examples are shown based on one-day track data at LaGuardia Airport (LGA) in New York City. In additional to base scenarios with historical data, simulation through MATLAB is constructed to provide further comparable scenarios, which can demonstrate a significant reduction of taxi times and improvement of runway utilization in RTI-ASOM. By strategically holding departures at gates, the application of RTI-ASOM also reduces excess delay on the airport surface, decreases fuel consumption at airports, and mitigates the consequential environmental impacts.
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Kim, Sang Hyun. "Airport control through intelligent gate assignment." Diss., Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/50277.
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This dissertation aims at improving the efficiency, robustness, and flexibility of airport operations through intelligent gate assignment. Traditional research on gate assignment focuses on the accommodation of passengers' demands such as walking time of passengers, and the robustness of gate assignment. In spite of its importance on the ramp operations, there is a lack of research to account ramp congestion when gates are assigned. Therefore, this dissertation proposes a new perspective on the gate assignment that accounts for ramp congestion. For that purpose, a ramp operations model based on observations at Atlanta airport is presented to understand the characteristics of aircraft movement on the ramp. The proposed gate assignment problem minimizes passenger-time spent on ramp areas. In addition, this dissertation is conducted to satisfy the needs of passengers, aircraft, and operations from the perspectives of passengers. Using actual passenger data at a major hub airport, the proposed gate assignment is assessed by means of passengers' transit time, passengers' time spent on the ramp, and passengers' waiting time for a gate. Results show that the proposed gate assignment outperforms the current gate assignment in every metric. This dissertation also analyzes the impact of gate assignment on departure metering, which controls the number of pushbacks in order to reduce airport congestion. Then, some of departing flights are held at gates, so it increases the chance of gate conflict, which reduces the efficiency of departure metering as well as ramp operations. In order to analyze the impact of gate assignment on departure metering, this dissertation simulates departure processes at two airports. Results show that the proposed robust gate assignment reduces the occurrence of gate conflicts under departure metering and helps to utilize gate-holding times to some extent.
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Alieva, Jamila. "Retail Management: factors influencing profit maximization and customer satisfaction. : A case study of airport operations and concession management." Thesis, Umeå universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-131697.
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Airport performance is highly depended on effective retail management and management of airport concession. This thesis is tend to find the answer for two research questions developed, with a purpose to offer optimization of the dependency in a most convenient way: What are the factors influencing successful retail operations in airports? and How to increase profit maximization and customers satisfaction through effective concession management? The purpose of these research questions is to discover what is retail management in airport business sector. How airport operations management planning, implementing and evaluating their strategic decisions to generate revenues. More specifically, the purpose is focused on customers satisfaction and profit maximization approaches discovering airports. What is a correlation between attributes affecting airport revenue generation and operations management approaches, applied in different cases, when building relations with concessionaires. After conducting the survey with thirty international airports around the world, the importance of each attribute creating direct impact on customer satisfaction was measured and evaluated. The correlation between airport concession management types and the profit maximization was also identified and discussed. The research also became a starting point to investigate more factors influencing retail operations in airports.
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Venturini, Alceste. "Systems engineering framework to assess the effect of very large capacity aircraft in airport operations." Thesis, This resource online, 1994. http://scholar.lib.vt.edu/theses/available/etd-07292009-090538/.
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Mumayiz, S. A. "A methodology for planning and operations management of airport passenger terminals : a capacity/level of service approach." Thesis, Loughborough University, 1985. https://dspace.lboro.ac.uk/2134/7403.
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A methodology is presented herewith to assist in the systematic evaluation of operational conditions of the vital and dynamic processing facilities of airport terminals, which could enhance planning and management practices adopted for airports. The methodology focusses on the relation between capacity of individual facilities and levels of service that passengers experience in them, whereby important operational aspects of those facilities are examined and analysed. The developed methodology consists of two main parts: Capacity procedure, and Level of Service procedure. The first establishes the relations (Performance models) between demand levels (flows) that may possibly be accommodated by individual facilities, and some service measures of particular relevance to passengers that could be used to assess the performance of facilities when subjected to various demand levels. To accomplish this, simulation techniques are utilized to synthesize required information. In the second, the way by which a framework of service standards could be established is presented. Levels of service are derived by asking passengers (through appropriate surveys) to assess service standards based upon their perception to service conditions at a particular time, and their response to different variations of service resulting at different demand levels. Through this method, Perception-Response models are derived, where they are used in the case studies conducted, to delineate the levels of service for processing facilities of the airport terminal considered.
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Drazovich, Spencer. "Factors Effecting Departure Delays in Multi-Airport U.S. Regions." Scholarship @ Claremont, 2017. http://scholarship.claremont.edu/cmc_theses/1456.
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For many metropolitan areas in U.S., flight traffic is distributed between multiple airports that service the region. Since 2008, there are trends showing that in certain multi-airport regions, flight traffic is being consolidated toward one “dominant” airport (as in LA) where as in other regions, departure traffic is becoming more evenly distributed between the multiple airports. The purpose of this study is to examine the effects these trends in departure volume are having on overall departure delay times in these regions. For this analysis, data from the airports in Los Angeles, San Francisco, New York, Washington, D.C. and Chicago are included. Based on the results of this research, there is evidence that the dominant hub model as evidenced in LA with LAX, is preferable when managing delays to a more dispersed model showcased in DC.
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Katz, Donald Samuel. "Revenue and operational impacts of depeaking flights at hub airports." Diss., Georgia Institute of Technology, 2012. http://hdl.handle.net/1853/45953.
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Post deregulation, many U.S. airlines created hubs with banked schedules, however, in the past decade these same airlines began to experiment with depeaking their schedules to reduce costs and improve operational performance. To date there has been little research that has investigated revenue and operational shifts associated with depeaked schedules; yet understanding the trade-offs among revenue, costs, and operational performance at a network level is critical before airlines will consider future depeaking and related congestion-management strategies. This study develops data cleaning and analysis methodologies based on publicly available data that are used to quantify airport-level and network-level revenue and operational changes associated with schedule depeaking. These methodologies are applied to six case studies of airline depeaking over the past decade. Results show that depeaking is associated with revenue per available seat mile (RASM) increasing slower than the rest of the network and the industry as a whole. Depeaking is associated with improved operations for both the depeaking airlines and competitors. Airports benefit from increases in non-aeronautical sales associated with connecting passengers spending more time in the terminal. The underlying reasons driving airlines' scheduling decisions during depeaking vary greatly by case. Results from the study provide insights for airlines that are considering depeaking and the airports which are affected. The results suggest that losses in RASM and no improvement in operations could potentially lead an airline to repeak, and that RASM is prone to fall when a strong competitive threat exists.
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Fitouri, Trabelsi Salma. "Contribution to the organization of ground handling management at airports." Thesis, Toulouse, INPT, 2013. http://www.theses.fr/2013INPT0118/document.
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La croissance du trafic aérien a rendu critique l’opération de la gestion des plateformes aéroportuaires. Celle-ci fait appel à de nombreux acteurs (autorités aéroportuaires, compagnies aériennes, contrôle du trafic aérien, prestataires de services, …). Le concept d’Airport Collaborative Decision Making (A-CDM) développé depuis une dizaine d’années est basé sur un partage d’informations opérationnelles en temps réel entre les différents acteurs de la plate-forme, permettant de prendre des décisions en commun pour rechercher une utilisation optimale, en toutes conditions, des capacités de l’aéroport. L’objectif principal de cette thèse est de contribuer à l’organisation de la gestion des opérations d’escale dans une plateforme aéroportuaire. Il s’agit de proposer une structure d’organisation de cette opération qui soit compatible avec l’approche A-CDM. La structure proposée introduit un coordinateur des opérations d’escale (GHC) qui joue le rôle d’interface de communication entre les partenaires de l’A-CDM et les différents gestionnaires des opérations d’escale (GHM). Cette structure hiérarchique permet d’une part de partager des informations avec les partenaires de l’A-CDM et d’autre part d’interagir avec les gestionnaires des opérations d’escale (GHM). Les processus de prise de décision basés sur des heuristiques ont été développés à chaque niveau de l’organisation proposée et sont évalués aussi bien dans le cas de conditions nominales que dans le cas de la présence de perturbations majeuresThe increase of the world air traffic growth of the last decades has generated a permanent challenge for civil aviation authorities, airlines and airports to supply sufficient capacity to provide a safe transportation service with acceptable quality standards. New traffic management practices, such as A-CDM, based on multi-agent and collaborative decision making concepts have been introduced at airports. However, within the turnaround process of aircraft at airports, ground handling management of aircraft has not been developed specifically in the A-CDM approach, even if it has an important role in the fluidity of aircraft operations at airports. The main objective of this thesis dissertation is to contribute to the organisation of the ground handling management at airports. It consists to provide a structure organize the ground handling management compatible with the A -CDM concept. The proposed structure introduces a ground handling coordinator (GHC) which is considered as an interface for communication between the partners of the A -CDM and the different ground handling managers (GHM). This hierarchical structure allows sharing information with partners in the A -CDM on the one side and on the other side, interacting with ground handling managers (GHM). Decision making processes based on heuristics have been developed at each level of the proposed organization and have been also evaluated in the case of nominal conditions and in the case of the presence of major disruptions
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Homsangpradit, Alina. "Customer satisfaction in communicating with reservation staffs of Thai Airways International." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2183.
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The purpose of this research study is to investigate the correlation between the level of customer satisfaction and demographic data. The correlation between the level of customer satisfaction towards THAI'S reservation staff and customer's attitude, and the communication behavior of THAI's reservation staff.
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Frankovich, Michael Joseph. "Air traffic flow management at airports : a unified optimization approach." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/77826.
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Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, 2012.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 137-140).
The cost of air traffic delays is well documented, and furthermore, it is known that the significant proportion of delays is incurred at airports. Much of the air traffic flow management literature focuses on traffic flows between airports in a network, and when studies have focused on optimizing airport operations, they have focused largely on a single aspect at a time. In this thesis, we fill an important gap in the literature by proposing unified approaches, on both strategic and tactical levels, to optimizing the traffic flowing through an airport. In particular, we consider the entirety of key problems faced at an airport: a) selecting a runway configuration sequence; b) determining the balance of arrivals and departures to be served; c) assigning flights to runways and determining their sequence; d) determining the gate-holding duration of departures and speedcontrol of arrivals; and e) routing flights to their assigned runway and onwards within the terminal area. In the first part, we propose an optimization approach to solve in a unified manner the strategic problems (a) and (b) above, which are addressed manually today, despite their importance. We extend the model to consider a group of neighboring airports where operations at different airports impact each other due to shared airspace. We then consider a more tactical, flight-by-flight, level of optimization, and present a novel approach to optimizing the entire Airport Operations Optimization Problem, made up of subproblems (a) - (e) above. Until present, these have been studied mainly in isolation, but we present a framework which is both unified and tractable, allowing the possibility of system-optimal solutions in a practical amount of time. Finally, we extend the models to consider the key uncertainties in a practical implementation of our methodologies, using robust and stochastic optimization. Notable uncertainties are the availability of runways for use, and flights' earliest possible touchdown/takeoff times. We then analyze the inherent trade-off between robustness and optimality. Computational experience using historic and manufactured datasets demonstrates that our approaches are computationally tractable in a practical sense, and could result in cost benefits of at least 10% over current practice.
by Michael Joseph Frankovich.
Ph.D.
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STOICA, Dragos. "Analyse, representation et optimisation de la circulation des avions sur une plate-forme aeroportuaire." Phd thesis, Institut National Polytechnique de Toulouse - INPT, 2004. http://tel.archives-ouvertes.fr/tel-00009323.
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Au cours des dernieres decennies, la demande de trafic au niveau des aeroports a augmente regulierement a tel point que le trafic au sol est devenu critique pour la securite et l'efficacite des operations aeroportuaires. Cette these propose une approche a deux niveaux pour l'analyse et l'optimisation du trafic avion au sol sur les aeroports. Elle est divisee en trois parties: - La premiere partie introduit la problematique generale et son environnement - La deuxieme partie traite la gestion a moyen terme du trafic au sol des avions. Une approche globale pour estimer la capacite theorique et la capacite pratique du trafic avion est proposee. Celle-ci met en Suvre une approche d'optimisation du flux dans un reseau qui conduit a la formulation de differents problemes de programmation mathematique - La troisieme partie traite du niveau tactique et une approche adaptative est developpee pour definir les routes et les horaires associes aux mouvement d'arrivee ou de depart des avions. Une approche de resolution operationnelle est alors proposee.
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Wong, Chiu-fai, and 黃朝輝. "The impacts of self-service check-in on the airport's operation." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hdl.handle.net/10722/199870.
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There is an increasing trend in self-service check-in (SSCI) utilization. SSCI would impact the passenger flow and baggage flow in airport operation because of the reduction of check-in processing time and the change of passenger arrival time to the airport.
This dissertation is using the simulation model to simulate the passenger flow and a demand analysis model to calculate the baggage flow under various SSCI utilization rate for the assessment of the impacts on airport operation.
The simulation results suggest that the higher the SSCI utilization rate, the shorter the queue length and waiting time at the check-in desks. However, the bottleneck would be potentially relocated to the downstream passenger security check and emigration process. Nevertheless, the increasing SSCI utilization provides room for the reduction of check-in desk without compromising the service level provided to passenger. On the other hand, the baggage system demand analysis is based on the modified arrival profile with addressing later passenger arrival time due to perception of shorter in-airport time. The results show that the later the passenger arriving at airport, the less the make-up devices required for the baggage handling system, which reduces the operation cost and delays the need for baggage hall expansion.
Increasing SSCI utilization would bring both opportunities and challenges to the airport operation and this dissertation provides a study framework to assess the impacts on airport operation which could be applied by the airport operators. Airport operator could develop a more accurate and realistic simulation model and demand analysis model with real data collected from regular surveys and use them to forecast the service level and facility requirement with the change of SSCI utilization. As a result, airport operator can have a better facility planning to achieve cost-effectiveness and provide satisfactory service level to passenger.published_or_final_version
Transport Policy and Planning
Master
Master of Arts in Transport Policy and Planning
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Guepet, Julien. "Optimisation de la gestion des avions dans un aéroport : affectation aux points de stationnement, routage au sol et ordonnancement à la piste." Thesis, Université Grenoble Alpes (ComUE), 2015. http://www.theses.fr/2015GREAM030/document.
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Le cadre de cette thèse est l'optimisation des opérations aéroportuaires. Nous nous intéressons à trois problèmes de gestion des avions dans un aéroport : l'affectation aux points de stationnement, le routage au sol entre les pistes et les points de stationnement, et l'ordonnancement des décollages et des atterrissages.Ce travail a été réalisée en collaboration étroite avec la société Amadeus. Nos approches ont été testées et validées avec des données réelles provenant d'aéroports européens.Nous proposons une formulation en Programme Linéaire en Nombres Entiers (PLNE) du problème d'affectation aux points de stationnement. Nous montrons que trouver une affectation réalisable est un problème NP-Complet et nous proposons diverses améliorations visant à réduire le temps de résolution de notre modèle. Nous obtenons ainsi des solutions de meilleure qualité que celles de la littérature, tout en conservant un temps de calcul raisonnable.Le problème de routage au sol est modélisé en adaptant un PLNE de la littérature. Nous montrons que les indicateurs de l'industrie sont en contradiction avec l'objectif de réduction du temps de roulage, et donc des émissions de pollutions. Nous proposons de nouveaux indicateurs basés sur l'heure de décollage, et non sur l'heure de départ du point de stationnement.Enfin, nous nous intéressons à l'intégration de l'ordonnancement à la piste avec le routage au sol. Nous montrons qu'une meilleure intégration permet de réduire le temps de roulage et d'améliorer la gestion de la piste. Nous proposons une heuristique séquentielle basée sur une modélisation en PLNE innovante du problème d'ordonnancement à la piste. Nous montrons que cette heuristique fournit des solutions de bonne qualité en temps raisonnable, contrairement à l'approche exacte de la littératureIn this thesis, we address the optimization of aircraft ground operations at airports, focusing on three main optimization problems: the stand allocation, the ground routing between stands and runways, and the sequencing of take-offs and landings.These works result from a close collaboration with Amadeus. Our approaches have been tested and validated with real data from European airports.The stand allocation problem is formulated as a Mixed Integer Program (MIP). We show that finding an allocation plan respecting operational requirements is NP-Complete and we strengthen our model in several directions. We obtain better solutions than the literature withing reasonable computation times for an industrial application.The ground routing problem is modeled by a MIP formulation adapted from the literature. We show that the main indicators of the industry are in contradiction with the objective of reducing taxi times and therefore air pollution. We propose new indicators based on take-off times instead of push back times.Lastly, we focus on the integration of the runway sequencing with the ground routing. We highlight that a better integration allows to reduce taxi times while improving the management of the runway. We propose a sequential heuristic based on an innovative MIP formulation of the runway sequencing problem. This heuristic is shown to provide high quality solutions in reasonable computation times, unlike the exact approach from the literature
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Mutuku, Jennifer Kalekye. "Emerging Trends in Sustainability Practices at Airports: An Analysis of Awareness and Operational Changes at Commercial Service Airports in Northern Ohio." Kent State University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=kent1337798314.
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Su, Chung-Yih, and 蘇崇義. "Risk Management of Airside Vehicle Operations For Taoyuan International Airport." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/01071159669243251777.
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碩士國立交通大學
管理學院經營管理學程
104
Taiwan is located in the world's busiest air traffic route hub zone, adjacent to the junction of the continental Pacific, East Asia and South Asia region, of its superior location, allowed playing portal of Taiwan Taoyuan International Airport has a lot of advantages. In recent years, with the thriving economy development of Asia emerging market such as China mainland, and East Asia. After the policy of cross-strait direct flight, and United States visa of untying and Japan’s open sky policy, Taiwan Taoyuan International Airport flight of landing quickly growth, from 300 - 400 big increased to 500 - 600 daily landing flights, averaging one flight landing or take-off in every two minutes, airport airside area operation of various activities become more frequent and complex. However, according to IATA’s (International Air Transport Association, IATA ) research, almost 27,000 incidents and accidents happened in the airport every year, which means every thousands of taking off or landing will have one, and over 80% of airside incidents and accidents occurred in the apron area. Therefore, this study offers the safety management system in the risk management strategy, analysis of the airside area of the airport vehicles, and related to the establishment, maintenance and continuous improvement of management policies in order to ensure that all airport SMS (Safety Management System) up to the highest requirements in line with international standards.
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Tsao, Chia-Min, and 曹家旻. "Risk-Based Decision Analysis for Large Hub Airport Emergency Management and Continuity Operations." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/y29ww3.
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碩士國立臺北商業大學
資訊與決策科學研究所
107
In recent years, the continuous increase in the number of passengers and cargoes around the world has led to a substantial increase in the volume of passengers entering and leaving the airport. This also shows that more economic activities depend on the operation of the airport. If the operation of the airport encounters an accident and the service is interrupted, this will cause the flight to drop, passengers and freight to be out of order, and the external business economy will be damaged. However, in the face of increasing traffic and security threats, airports must develop strategies in advance to prepare for risk reduction. Even in the face of disasters, the overall operation, not only to avoid the continuous expansion of disasters, to quickly resolve the airport's disruption of disaster services, but also to maintain part of the airport's operational functions. The purpose of this study is to explore the relationship between the relevant hazard factors and their related risks when the airport is facing an accident. Therefore, the risk assessment factors that have a serious impact on airport services are assessed in advance. In the event of an emergency, airport resources may also face multi-criteria decision-making problems in management and distribution. The relationship between the relevant factors is quite complex and requires a clear conceptual description. First, through the literature to find out the key accident factors affecting the operation of the airport as a condition, use the vulnerability analysis method to conduct analysis, and design the questionnaire according to the expert risk management to investigate the possibility and severity of each relevant factor to determine the impact airport. Operational factors weighting and sequencing. Use decision-making laboratory analysis to analyze in depth the causal relationship between them to explain the degree of interaction between various accident factors. The research process can provide planning reference for the airport to follow up the relevant emergency response and continuous operation.
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Liu, Chao-Ting, and 劉昭廷. "Research on Operation Management of Scheduling Taxi in Taoyuan International Airport." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/mdjuyd.
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碩士中央警察大學
交通管理研究所
107
In this paper we introduce the concept of airport logistics with the general focus on Taxi dispatch procedure and management at Taiwan Taoyuan Airport. The research adopts two-round field survey by giving out questionnaires regarding taxi system at the international airports, staff and vehicle controls, division of labor, charging rate, operational system, customer service and electronic dispatching system based on Delphi Method. The questionnaire applies to aviation companies, airline staff, self-discipline committee, dispatching firms, aviation police bureau, experts, and etc. The second-round survey calibrates differentials by gathering the lower consensus which are found in the first round. In conclusion, staff hold opposite opinion against the employee labor on rising workers’ rights. However, they both reach an agreement to cooperate as long as the alternated employees who have been assessed periodically. In terms of customer service, conflicts remain between two sides. According to the result, it provides a more-clear guidance and solution in the future corresponding to Taiwan Taoyuan airport taxi service, and researches dedicated in operational or managing difficulties.
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Chang, Tiee-Yuan, and 張鐵源. "A Study on the Crisis Management of Airport Operation－A Case of Chiang Kai-Shek International Airport." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/70259599133090790235.
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碩士元智大學
管理研究所
93
As revivification and development of the global economics, travel activities for international business are increasing more frequently. For coping with this situation, civic aviations, especially international airports, must operate consistently their enlarging program of airport landside and airside for large amount of transportation of passengers and cargos. Since there are many potential damaging elements in the enlargement, the authorities of aviation management must do something to prevent possible crisis. The authorities must possess penetratingly insight and perception for damages. In the routine prevention, crisis management planning and implementation of the management procedure must be taken seriously to reduce the rate of crisis as possible. But, while a crisis is happening, the authorities must immediately take some actions, including applying all useful resources inside and outside the organization and starting up the crisis management, to lower injury and transfer the crisis to a turning point further. According to the description above, this study will analyze related crisis management rules about the airport emergency planning and airport operational safety which were established by International Civic Aviation Organization (ICAO) and complied by international airports around the world. It examines the crisis management that civic airports must establish for operational safety. A case study focuses on several security inspections which were implemented in the Chiang Kai-Shek International Airport, including all kinds of emergency planning, operation procedures of emergency and aerodromes certifications which run constantly, and safety management systems. The researcher joined personally some activities of airport security in the Chiang Kai Shek International Airport, such as participation of crisis rescue, treatment of problems arising from calamities or accidents, and formulation of planning procedure with others experts Therefore, this study adopts Field Observation and Comparative Analysis and points out a conclusion of research analysis, which can be the reference of airport related sections, and suggestions which subsequent researchers can have more improvement in this field by.
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Lee, Chung-Hsieh, and 李宗憲. "The Economic Analysis of Airport Business Operation and Management Strategies: The Case of Chiang Kai-Shek Internation Airport." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/03903066185263423142.
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碩士元智大學
管理研究所
93
The Economic Analysis of Airport Business Operation and Management Strategies: The Case of Chiang Kai-Shek Internation Airport Student：Chung-Hsieh Lee Advisor：Wen-Chung Guo Advisor：Shyue-Reen Shyu Graduate School of Management Yuan-Ze University Abstract The airport possesses the aeronautical facility such as runways and taxi-strips, and it also provides passengers some services like check-in counters, luggage operation area, passport examining counters, airport lounge, Air Bridge, and forwarding stations. Besides, aircrafts which belongs to the means of transport need much more severe safety control, thus, the peculiarity and self-enclosed character have taken shape in the airport. The commercial operation inside the airport is different from that of the open business area, and the commercial types include meals, drinks, insurance service, tax-free shops, commercial centers, and so on. By the way, its consumers also formed by the peculiarity and self-enclosed characteristics are the travelers, escorts, and the staffs who work in the airport. This dissertation will discuss the economic analysis and management strategies on enclosed business area. It will aim at the case study on the commercial operation of the aeronautical station. And it will also focus on three spheres on the rent, the ratio of concessions, and commercial management strategies. The structure of this dissertation will first analyze the economic characteristics of enclosed business region at Chiang Kai-Sheik（CKS） airport in nearly three years（2001－2003）by making use of the theories of economics and management science, and then classify the business types inside CKS airport. It also explores the relations among the rent, concessions, and the capacity of airport. And it discusses the practicability of flexible cost rate, the suitable collecting of rent and concessions for administrative units, and the promotion of more comfortable shopping space. All these aim at achieving the win-win goal.
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Chen-PangChiang and 江振邦. "A Study of Operation and Management of Airport Concessions for Increasing Non-Aeronautical Revenues." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/81205018028351592864.
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碩士國立成功大學
交通管理學系碩博士班
100
The source of revenue for major airports around the world has changed over the years, from one which relied mainly on Aeronautical Revenue (AR) to one which is primarily boosted by Non-Aeronautical Revenue (NAR). The growth rate in the latter has in fact overshadowed the former and there is a growing trend amongst airport operators to aim to increase NAR for a sustainable growth in airport revenue. Currently, many global airports are using the Airport Concessions Method (ACM) to achieve this. At Taiwan Taoyuan International Airport (TTIA), while NAR has continued to take the lead over AR from 2004 to 2008, its absolute value and growth are nonetheless the lowest amongst the Four Asian Tigers. Since the nationalisation of airport operations at TTIA, there are increasing concerns over issues including the low efficiency of the airport staff, dipping customer satisfaction rating and low value in NAR growth. It is opined that proper planning and management of commercial activities at TTIA will be useful in addressing these concerns. This research aims to find out the best ACM for TTIA and has used the Analytical Hierarchy Process (AHP) software’s Expert Choice (EC) component to conduct a consistency test and sensitivity analysis. In addition to the numbers obtained fro m the tests, aviation experts’ views were also sought after and factored into the study, so as to ensure a holistic assessment of the different ACMs for the perusal of the airport authority. The research results indicated that managerial efficiency is deemed as the most important factor affecting ACM, followed by customer satisfaction and profitability. The research concludes that the Master-Concessionaire Approach is the most appropriate.
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Tai, Chi-Wen, and 戴啓文. "The Study of Operational Risk Management for Military Aircraft Maintenance in Tainan Airport." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/36pffm.
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碩士嘉南藥理大學
職業安全衛生系
103
Considering the increasing personnel injuries caused by careless maintenance of military personnel in recent years, and the organizational and personnel downsizing in the national army, if the personnel can’t utilize the operating risk management mechanism to predict the risks and avoid the hazards under the circumstance of increasing work businesses, the mistakes may occur again and again which result in heavy causalities beyond retrieval. This paper takes the maintenance personnel at flight line of military aircrafts as the subjects to learn the causes of operating risks and how the personnel deal with the risk management by questionnaire survey and analysis. Through analysis and data comparison, it is found that the personnel use the operating risks integration software for the operating risk analysis, and show high sense of identity to the cut on hands due to maintaining without enough professional maintenance knowledge. With the One-way ANOVA Analysis, the basic personnel attributes and all dimensions of the questionnaire are compared. The research shows that in terms of age, the average scores of all dimensions are higher than that of others in the questionnaire; from the aspect of the dimension military ranks, the average score of officers higher than company officer in the management and software assessment, and the average score of master chief in the awareness of management and hazard causes are higher than that of other groups. People with experience of 11 to 15 years get the higher score in software assessment than others, and people with experience of 16 years get higher scores in management awareness, management assessment and hazard causes. From the perspective of position, the average score of supervisors are the highest in all dimensions; with regard to the educational background, people obtaining master’s degree get the highest score in all dimensions; and for the military educational background, people from regular class for master chief get the highest average score. Finally, this paper proposed some conclusions and suggestions, which are expected to be beneficial to the operating risk management at flight-line.
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LEE，KUAN-YU and 李冠諭. "A Study on the Operation Mechanism of Airport Security Autonomous Management – A Case of C Air Cargo Terminal at Taoyuan International Airport." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/6dhp8a.
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碩士開南大學
觀光運輸學院碩士在職專班
107
Flight safety and aviation security have always been the most concerned issue in air transportation. In order to improve the safety and aviation security related regulations, International Civil Aviation Organization(ICAO) continues to sign and promote conventions. After 911, to improve the safety regulations of domestic and foreign aircraft freight stations, Transportation Security Administration(TSA) issued 49 CFR Part 1554 Aircraft Repair Station Security Regulation on January 13 2014. Foreign airlines and airport freight stations that fly to the United States must comply with the regulations issued by the TSA and pass the check. This means that if the country does not meet the requirements of the United States, it may not be able to enjoy visa-free treatment. This study explores the implementation of the self-management operation mechanism of the air cargo terminal, implements the civil aviation security management measures and the air cargo management measures for dangerous goods, and stipulates the implementation of air cargo security measures, and targets the existing operation and management, security protection and equipment utilization of the Huachu Company. Discussion on the practical aspects of personnel promotion and training. Due to the large area of the air cargo terminal, only a small amount of manpower is not enough to meet safety management. Imperfect laws make implementation often impossible to enforce effectively due to regulatory issues. It is difficult to verify the authenticity by simply checking the documents. These must be strengthened and implemented The research provides the most suitable direction for the aviation management of the China National Storage Corporation to improve the aviation security, to create a three-win situation for air cargo terminals, air traffic police and customers, and a favorable air cargo terminal operating environment.
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Wang, Yung-Hao, and 王詠豪. "The Application of Risk Management in Aircraft Weapons Mounted Operation -A Case Study ofHualien Airport." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/279fwh.
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碩士國立虎尾科技大學
工業管理系工業工程與管理碩士班
105
Operational risk management is a continual cyclic six-step process which includes risk identification, risk evaluation, risk analysis, risk decision making, implementation of risk controls, and monitor and review, which results in acceptance, mitigation, or avoidance of risk. This research studies the implementation of operational risk management to aircraft armaments suspend in Hualien airport by using “operational risk management integration tool （ORMIT）” software package. Hualien airport adopted “operational risk management integration tool” software package to promote operational risk management since 2009. Tainan airport sets 247 risk management courses for the current maintenance operations, and sets up several risk management teams to implement the six-step process to these courses. This study shows that there were 1.6 maintenance accidents per year before promoting operational risk management in Hualien airport, and there are no maintenance accidents from 2010 to 2013.
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Fang, SHI-WEN, and 方希文. "A Study of Applying Asset Management to Improve Operation Performance - as Case of Taoyuan International Airport Corporation." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/97h2ey.
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碩士中華科技大學
航空運輸研究所在職專班
106
Airport infrastructure is a capital-intensive and asset-intensive service industry with large-scale assets and numerous small assets. Therefore, doing a good management in airport assets can improve the efficiency of asset utilization, thus it also can save costs and enhance airport service levels. The highest target is to increase tangible and intangible economic values. There are many management methods to improve operational performance, such as enterprise management, strategic management, tasks oriented management, targeted management, and system management, etc. Why world-wide management experts and scholars promote asset management to improve the performance of the organization? The fundamental reason is that after World War II the massive construction of public infrastructures, such as hydropower, oil and gas, transportation, etc., these assets are facing the renewal, replacement or life extension. These assets are also complex in social and technical aspects across different technologic fields. Case studies have proven that asset management can increase the value of the organization's assets and the sustainable development. Considering the complex environment of the airport itself, this study analyzes the airport's asset management system, government requirements and key operational performance indicators (KPIs), and adopts exploratory approach as a start point, and uses qualitative research methods to compare and analyze relevant cases and conduct in-depth interviews, in order to understand company's asset management concept, operational management system, organizational culture, performance evaluation, evaluation methods and calculation methods, asset management methods, implementation of life cycle costs, employee training, asset maintenance SOP, asset procurement strategy, related issues such as risk management. Through in-depth interviews, not only the respondents' answers, but also systematic record interviews can detect deeper meanings and root causes. This study analyzes the correlation between asset management and operational performance from literature research, and finds the asset management model to improve operational performance from the cases, as a reference for Taoyuan International Airport Corporation, to enhance asset management value. The results of this study show that when the Taoyuan International Airport Corporation's performance indicators of self-assessment reaching 93.43 points, the EBITDA margin % is estimated to be 46.01%, but this value compared with the world's top ten best airports is still below the average. This means that Taoyuan International Airport Corporation shall think about how to reduce operating costs and increase aeronautical revenue and non-aeronautical revenue. This study has two major suggestions for improving the operational performance of Taoyuan International Airport Corporation: (1) Establishing a strategic asset management model to plan short-, medium-, and long-term asset management plans; (ii) Airport performance based on the International Aviation Committee (ACI) Indicators, re-examine the measurement mechanism of the operational performance of Taoyuan Airport.
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Brown, Alvin H. "Public management reform in developing countries An empirical investigation of operational and financial efficiency of private versus public airports in Latin America and the Caribbean /." 2008. http://hdl.handle.net/10106/1021.
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俞國慶. "The management performance evaluation of the airport using the data envelopment analysis(DEA) method to evaluate the operation benefit of the global main international airport of 2006." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/40603590326807181210.
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Lee, Ci-Hua, and 李啟華. "The Study of Operation and Supervision Management on Inter-County/City for the case of Taoyuan International Airport Mass Rapid Transit System." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/a7nd89.
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碩士國立臺北科技大學
土木與防災研究所
97
Given that public construction is the cornerstone of national construction and the foundation of economic development in each nation, the successive completion and commissioning of major construction projects in recent years, such as Taipei MRT System, Taipei-Ilan Expressway and Taiwan High Speed Rail, has raised great attention and concern among the public in Taiwan. Many advanced countries have improved their international airport access transportation by means of rail transportation systems, which has had an inspiring effect on Taiwan Taoyuan International Airport, which has been in operation for 29 years. Seeing that the government has decided to build Taiwan Taoyuan International Airport Access MRT System directly through the government budget after the original BOT project was dropped out, the operation and supervision management mechanism will play an important role in the sustainable operation of the MRT System. This paper reviews documents on the user characteristics of Taiwan Taoyuan International Airport, the functional classification of its access MRT system and the management organization of rail transportation operations, analyzes the characteristic models and cases of foreign international airport access rail systems, and probes into the operation plan of the international airport access MRT system of Taiwan country so as to establish an operation management approach and formulate the basic structure of supervision management for Taiwan Taoyuan International Airport Access MRT System. In consideration of operation organization models, rail operation and supervision mechanisms, this paper screens the operation and supervision models suggested from expert interviews and questionnaire surveys. Through objective analysis with full consideration of factors of all aspects, this paper selects the ideal management approach and the best operation and supervision management mechanism for the prospective operation organization of Taiwan Taoyuan International Airport Access MRT System. Results of this study can serve as reference for the government departments. Due to the complexity of the rail system interfaces and for the smoothness of follow-up implement operations, it is advisable for the government to decide the operation organization of the Airport Access MRT System as soon as possible. In other words, it is advisable to reduce future operational risks as soon as possible through an early supervision management mechanism in order to ensure the enhancement of operation and service quality. Early selection of the operation organization will also help the government departments and operation units implant management concepts and establish an operation and supervision management mechanism at an early stage so as to provide a safer, faster and more comfortable service for passengers of the Airport Access MRT System.
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Yang, Feng-Wei, and 楊豐瑋. "An Investigation of Key Influential Factors in Project Construction Management under an Operational Airport’s Terminal Renovation." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/367vbh.
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碩士國立臺北科技大學
土木與防災研究所
101
In Taiwan, There are many important constructions were completed since 1970. Those buildings have been gradually aging, and must be demolished and rebuilt. However, due to many reasons, some of the buildings can not stop working. They must rebuild in operation. This study use DEMATEL method to explore the key influential factors in project construction management under an operational airport’s terminal renobation. We hope thar through these key factors to enhance this type of construction project management efficiency.