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1

Organ, Dennis W. Organizational citizenship behavior: The good soldier syndrome. Lexington Books, 1988.

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2

Rajiv, Kumar. Organizational citizenship peformance in non-governmental organizations: Development of a scale. Indian Institute of Management, 2005.

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3

Patki, Sairaj M., and Shobhana C. Abhyankar, eds. Organizational Citizenship Behaviour (OCB) in India. Springer Nature Singapore, 2024. http://dx.doi.org/10.1007/978-981-99-9688-9.

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4

Singh, Tripti. Relationship of emotional intelligence with transformational leadership and organizational citizenship behavior. Indian Institute of Management Bangalore, 2007.

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5

Indian Institute of Management, Bangalore., ed. Relationship of emotional intelligence with transformational leadership and organizational citizenship behavior. Indian Institute of Management Bangalore, 2007.

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6

ʻĀmir, Mayyāl Ḥammūd. Namūdhaj muqtaraḥ li-athar al-ʻaqd al-nafsī ʻalá sulūkīyāt al-mūwaṭanah al-tanẓīmīyah: Dirāsah muqāranah. al-Munaẓẓamah al-ʻArabīyah lil-Tanmiyah al-Idārīyah, Jāmiʻat al-Duwal al-ʻArabīyah, 2015.

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7

Sechrist, Scott R. Risks and rewards: Good citizenship and technologically proficient faculty. Idea Group Pub., 2000.

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8

Agarwal, Upasna A. Examination of a moderated-mediation model linking perceived organizational support, affective commitment, organizational citizenship behavior and work engagement: A study of nurses in the Indian context. Indian Institute of Management, 2015.

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9

Parker, Christine. The open corporation: Self-regulation & corporate citizenship. Faculty of Law, University of Toronto, 2000.

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10

Linuesa-Langreo, Jorge, Pablo Ruiz-Palomino, and Job Rodrigo-Alarcón. The Application of Multilevel Structural Equation Modeling: Investigating the Relationships Between Servant Leadership, Organizational Citizenship Behavior and Team Performance. SAGE Publications Inc., 2023. http://dx.doi.org/10.4135/9781529667721.

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11

Indian Institute of Management, Bangalore., ed. Relationship of leaders career anchors with transformational leadership and organizational citizenship behaviour of followers. Indian Institute of Management Bangalore, 2007.

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12

Singh, Tripti. Relationship of leaders career anchors with transformational leadership and organizational citizenship behaviour of followers. Indian Institute of Management Bangalore, 2007.

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13

Inc, ebrary, ed. The reflective citizen: Organizational and social dynamics. Karnac, 2011.

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14

Podsakoff, Philip M., Scott B. MacKenzie, and Dennis W. Organ. Organizational Citizenship Behavior. SAGE Publications, Incorporated, 2005.

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15

Organ, Dennis W. The Roots of Organizational Citizenship Behavior. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.2.

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This chapter traces the development of organizational citizenship behavior (OCB) back to related constructs discussed by scholars, such as Weber, Barnard, Roethlisberger and Dickson, and Katz and Kahn, in management and organization theory from the early 20th century onward. We look at the pros and cons of the proposition that job satisfaction is a causal factor with respect to members’ contributions to organizational performance, what forms these contributions take, the rival hypotheses that could be consistent with the empirical data, the extent to which OCB has generalizability and meaning
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16

Somech, Anit. Organizational Citizenship Behavior in Schools. Routledge, 2014. http://dx.doi.org/10.4324/9781315866956.

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17

Allen, Tammy D., and Seulki "Rachel" Jang. Gender and Organizational Citizenship Behavior. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.12.

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The current chapter reviews theory and findings with regard to relationships between gender and organizational citizenship behavior (OCB). Based on self-report OCB studies, female employees tend to report that they perform more communal OCB (e.g., altruism) than do male employees, whereas male employees tend to report that they perform more agentic OCB (e.g., sportsmanship) than do female employees. However, supervisors do not appear to rate male and female employees differently on OCB performance. Our review also suggests that even with the same amount of OCB performance, female employees ten
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18

Coyle-Shapiro, Jacqueline A.-M., Marjo-Riitta Diehl, and Chiachi Chang. The Employee–Organization Relationship and Organizational Citizenship Behavior. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.27.

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Drawing upon social exchange theory and the norm of reciprocity, we review the employee–organization relationship (EOR). A number of EOR frameworks share common theoretical ground yet have developed independently: psychological contracts, perceived organizational support, employment relationship, social and economic exchange, and idiosyncratic deals. We examine the empirical evidence linking each of the frameworks to employees’ organizational citizenship behavior (OCB). Relationships based on minimal investment (quasi-spot contracts and transactional psychological contracts) and psychological
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19

Podsakoff, Philip M., Scott B. Mackenzie, and Nathan P. Podsakoff, eds. The Oxford Handbook of Organizational Citizenship Behavior. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.001.0001.

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The purpose of this handbook is to provide a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, proactive behavior, employee voice, and counterproductive work behavior. Chapters by leading scholars in the field address: (a) the conceptualization of OCBs; (b) the distinction between these behaviors and related constructs; (c) the antecedents, correlates, and consequences of these behaviors; (d) the mechanisms through which t
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20

Cropanzano, Russell S., Deborah E. Rupp, Meghan A. Thornton, and Ruodan Shao. Organizational Justice and Organizational Citizenship. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.19.

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In this chapter, we provide a detailed examination of the relationship between employee justice perceptions and organizational citizenship behavior OCB. Beginning with the earliest research on OCB, we articulate how these two topics within organizational sciences developed alongside one another as researchers attempted to articulate not only what kinds of justice would influence extra-role behaviors but also how those effects emerge. We also discuss modern trends in the study of justice and OCB, examining new theoretical perspectives and multifoci, third-party, and multilevel approaches to ass
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21

Borman, Walter C. Organizational Citizenship Behavior and Contextual Performance. Psychology Press, 2014. http://dx.doi.org/10.4324/9781315799254.

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22

Oxford Handbook of Organizational Citizenship Behavior. Oxford University Press, Incorporated, 2018.

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23

Gemmiti, Marco. Relationship Between Organizational Commitment, Organizational Identification and Organizational Citizenship Behavior. GRIN Verlag GmbH, 2008.

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24

Brass, Daniel J. A Social Network Perspective on Organizational Citizenship Behavior. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.25.

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This chapter provides a brief general primer on social network theory and how it might be applied to organizational citizenship behavior (OCB) as an alternative perspective to the undersocialized (isolated individual) and oversocialized (norm and culture) views of behavior in organizations. I identify social network relationships that are likely to affect the performance and receipt of OCBs and propose a model of the diffusion of OCBs through an organization, noting differences between organizational networks such as cliques and core-periphery structures. In the process, I attempt to identify
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25

ISHAK, NOORMALA AMIR. JUSTICE, INNOVATIVENESS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR : Organizational Justice, Individual Innovativeness and Organizational Citizenship Behavior: A Study Among Bank Employees. VDM Verlag, 2009.

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26

Earley, P. Christopher, and Goran Calic. A Cultural Perspective on Organizational Citizenship Behavior. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.29.

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In this chapter, we discuss research related to the organizational citizenship behavior (OCB) construct from a cross-cultural perspective and propose a framework to aid in understanding how cultural frames influence the engagement and display of OCB. The terms “intercultural” and “cross-cultural,” as defined in this chapter, are not limited by geographic boundaries and can be used to depict differences in individual values regardless of nationality. In creating such a synthesis, we aim to stimulate a conversation about potential directions for future work at the intersection of these two liter
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27

Dey, Arunava. Do Dissatisfied Employees Display Organizational Citizenship Behavior? GRIN Verlag GmbH, 2019.

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28

Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. 2006.

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29

Blokdyk, Gerardus. Organizational Citizenship Behavior a Complete Guide - 2020 Edition. Emereo Pty Limited, 2020.

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30

MacKenzie, Scott Bradley, Philip M. Podsakoff, and Dennis W. Organ. Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. SAGE Publications, Incorporated, 2012.

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31

Somech, Anit, and Anat Drach-Zahavy. Rethinking Organizational Citizenship Behavior in Service Organizations: Its Nature and Conceptualization. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.32.

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This chapter focuses on the phenomenon of organizational citizenship behavior (OCB) in the context of service organizations. Specifically, our aim was to challenge the common approach to OCB by delineating the unique characteristics of service organizations. The chapter begins by capturing the distinctive features of services: their intangibility, inseparability, and heterogeneity. Next, we argue that these characteristics compel service organizations to rely primarily on their employees’ OCBs. Paradoxically, the more committed managers are to service delivery, the less control they have over
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32

Nga, Giap Binh, and Iris Hackermeier. Organizational Citizenship Behavior and Perception of Organizational Justice in Student Jobs. GRIN Verlag GmbH, 2010.

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33

Langenberg, Suzan, and Fleur Beyers. Citizenship in Organizations: Practicing the Immeasurable. Palgrave Macmillan, 2017.

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34

Langenberg, Suzan, and Fleur Beyers. Citizenship in Organizations: Practicing the Immeasurable. Palgrave Macmillan, 2018.

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35

Piccolo, Ronald F., Claudia Buengeler, and Timothy A. Judge. Leadership [Is] Organizational Citizenship Behavior: Review of a Self-Evident Link. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.39.

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In this chapter, we focus on the theoretical and empirical relationship between leadership and organizational citizenship behavior (OCB), arguing that leadership, at its conceptual core, is extra-role behavior (i.e., leadership [is] OCB). Updating and extending Organ, Podsakoff, and MacKenzie’s (2006) chapter, we review both traditional (e.g., transformational leadership, transactional leadership, initiating structure, and consideration behaviors) and contemporary models of leader behavior (e.g., ethical, authentic, and servant leadership behaviors). In doing so, we report meta-analytic result
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36

Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences (Foundations for Organizational Science). Sage Publications, Inc, 2005.

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37

Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences (Foundations for Organizational Science). Sage Publications, Inc, 2005.

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38

Podsakoff, Philip M., Scott B. Mackenzie, and Nathan P. Podsakoff. Organizational Citizenship Behavior: Introduction and Overview of the Handbook. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.1.

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This chapter provides an introduction and overview to the Handbook of Organizational Citizenship Behavior. It begins with a brief discussion of how organizational citizenship behavior (OCB) was traditionally defined and then explores the reasons why this concept has gained so much attention in the past three decades. Following this, we provide an overview of the Handbook. Specifically, the Handbook is organized into four sections: the history and meaning of organizational citizenship behavior; the consequences of OCB, the antecedents of OCB, and moving forward. Finally, we provide a brief desc
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39

Moorman, Robert, Holly H. Brower, and Steven Grover. Organizational Citizenship Behavior and Trust: The Double Reinforcing Spiral. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.20.

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Research on trust and organizational citizenship behavior (OCB) has focused mostly on how OCB performance may be a consequence of trusting relationships. However, recent studies of trust have sought to both broaden and deepen our understanding of trust and develop our appreciation of the complexity of the construct. This chapter examines how contemporary treatments of trust enhance our understanding of how trust and OCB performance interrelate. We argue that the relationship between trust and OCB is best modeled as reciprocal, taking the form of a double reinforcing spiral. We further discuss
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40

Blokdyk, Gerardus. Organizational citizenship behavior: The Ultimate Step-By-Step Guide. CreateSpace Independent Publishing Platform, 2018.

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41

Mackenzie, Scott B., Nathan P. Podsakoff, and Philip M. Podsakoff. Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.8.

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Although the effects of organizational citizenship behaviors on individual-level and organizational-level outcomes have been well documented in the literature, far less is known about the theoretical mechanisms that explain these effects, or the boundary conditions that influence their strengths. Thus, for the purposes of this chapter, after providing a brief summary of the effects of OCB on individual- and organizational-level outcomes, we identify the theoretical mechanisms through which OCBs are believed to produce their effects, and the individual, group, supervisor, task, organizational,
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42

Handbook Of Organizational Citizenship Behavior: A Review Of "Good Soldier" Activity In Organizations. Nova Science Publishers, 2004.

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43

Holtom, Brooks C., and Tomoki Sekiguchi. Exploring the Relationship Between Job Embeddedness and Organizational Citizenship Behavior. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.28.

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As we developed the concept of job embeddedness, we were determined to create a construct that explained as comprehensively as possible the reasons why people stay in organizations. Later, scholars theorized and found that on-the-job embeddedness also increased the probability of organizational citizenship behaviors (OCBs) and better job performance. More recently, Kiazad and colleagues (2015) have argued that conservation of resources theory offers a parsimonious explanation for the growing nomological network around job embeddedness. Building on this work, we explore promising directions tha
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44

Organizational Citizenship Behavior. Konzepte und Dimensionen Im Verlauf der Forschung. GRIN Verlag GmbH, 2014.

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45

Wan, Hooi Lai. Organisational Justice and Citizenship Behaviour in Malaysia. Springer, 2018.

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46

Wan, Hooi Lai. Organisational Justice and Citizenship Behaviour in Malaysia. Springer London, Limited, 2015.

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47

Borman, Walter C., and Stephan J. Motowidlo. Organizational Citizenship Behavior and Contextual Performance: A Special Issue of Human Performance. Taylor & Francis Group, 2014.

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48

Borman, Walter C., and Stephan J. Motowidlo. Organizational Citizenship Behavior and Contextual Performance: A Special Issue of Human Performance. Taylor & Francis Group, 2017.

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49

Borman, Walter C., and Stephan J. Motowidlo. Organizational Citizenship Behavior and Contextual Performance: A Special Issue of Human Performance. Taylor & Francis Group, 2014.

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50

Borman, Walter C., and Stephan J. Motowidlo. Organizational Citizenship Behavior and Contextual Performance: A Special Issue of Human Performance. Taylor & Francis Group, 2014.

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