Relevant bibliographies by topics / Artificial intelligence chatbots

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Artificial intelligence chatbots'

Author: Grafiati
Published: 5 June 2025
Last updated: 2 August 2025

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Journal articles on the topic "Artificial intelligence chatbots"

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Kadasah, Effah Abdullah. "Artificial Intelligence Powered Chatbot for Business." International Journal of Information Technology and Business 4, no. 2 (2023): 61–66. http://dx.doi.org/10.24246/ijiteb.422023.61-66.

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Text has become an essential interaction manner between people. The use of chatbots improved quickly in business area including marketing, customer service and e-commerce. Users value chatbots because they are fast, intuitive and convenient. This paper discussed about the artificial intelligence technology that used to develop and implement chatbots which can the organization used to benefit in their businesses. A chatbot is a computer program that can interact with a human by using natural language. The main three areas in business that using chatbot the most are marketing, customer service a
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Effah Abdullah Kadasah. "Artificial Intelligence Powered Chatbot for Business." International Journal of Information Technology and Business 5, no. 2 (2023): 18–23. https://doi.org/10.24246/ijiteb.522023.18-23.

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Text has become an essential interaction manner between people. The use of chatbots improved quickly in business area including marketing, customer service and e-commerce. Users value chatbots because they are fast, intuitive and convenient. This paper discussed about the artificial intelligence technology that used to develop and implement chatbots which can the organization used to benefit in their businesses. A chatbot is a computer program that can interact with a human by using natural language. The main three areas in business that using chatbot the most are marketing, customer service a
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Zhang, Jingwen, Yoo Jung Oh, Patrick Lange, Zhou Yu, and Yoshimi Fukuoka. "Artificial Intelligence Chatbot Behavior Change Model for Designing Artificial Intelligence Chatbots to Promote Physical Activity and a Healthy Diet: Viewpoint." Journal of Medical Internet Research 22, no. 9 (2020): e22845. http://dx.doi.org/10.2196/22845.

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Background Chatbots empowered by artificial intelligence (AI) can increasingly engage in natural conversations and build relationships with users. Applying AI chatbots to lifestyle modification programs is one of the promising areas to develop cost-effective and feasible behavior interventions to promote physical activity and a healthy diet. Objective The purposes of this perspective paper are to present a brief literature review of chatbot use in promoting physical activity and a healthy diet, describe the AI chatbot behavior change model our research team developed based on extensive interdi
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Rangasamy, Sangeetha, Aishwarya Nagarathinam, Aarthy Chellasamy, and Elangovan N. "Health-Seeking Behaviour and the use of Artificial Intelligence-based Healthcare Chatbots among Indian Patients." International Journal on Recent and Innovation Trends in Computing and Communication 11, no. 10s (2023): 440–50. http://dx.doi.org/10.17762/ijritcc.v11i10s.7652.

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Artificial Intelligence (AI) based healthcare chatbots can scale up healthcare services in terms of diagnosis and treatment. However, the use of such chatbots may differ among the Indian population. This study investigates the influence of health-seeking behaviour and the availability of traditional, complementary and alternative medicine systems on healthcare chatbots. A quantitative study using a survey technique collects data from the Indian population. Items measuring the awareness of chatbot’s attributes and services, trust in the chatbots, health-seeking behaviour, traditional, complemen
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Kumari, Rashmi, and Dr Priyanka Singh. "Weaponizing Artificial Intelligence." International Journal for Research in Applied Science and Engineering Technology 11, no. 6 (2023): 966–81. http://dx.doi.org/10.22214/ijraset.2023.53289.

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Abstract: The research paper delved into the concerns of chatbot users and the potential risks lurking in the shadows—security, privacy, data protection, and social quandaries. What emerged from the study was a disquietude among users, fearing the misuse or thievery of their personal information. Additionally, apprehension surfaced regarding the sinister deployment of chatbots in the realms of phishing scams and the propagation of deceitful news. To ensure a shielded experience when engaging with chatbots, users were provided with sagacious counsel. They were admonished to only divulge their v
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Xu, Ying, Nora Bradford, and Radhika Garg. "Transparency Enhances Positive Perceptions of Social Artificial Intelligence." Human Behavior and Emerging Technologies 2023 (September 6, 2023): 1–15. http://dx.doi.org/10.1155/2023/5550418.

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Social chatbots are aimed at building emotional bonds with users, and thus it is particularly important to design these technologies so as to elicit positive perceptions from users. In the current study, we investigate the impacts that transparent explanations of chatbots’ mechanisms have on users’ perceptions of the chatbots. A total of 914 participants were recruited from Amazon Mechanical Turk. They were randomly assigned to observe conversations between a hypothetical chatbot and a user in one of the two-by-two experimental conditions: whether the participants received an explanation about
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Chen, David, Ryan S. Huang, Jane Jomy, et al. "Performance of Multimodal Artificial Intelligence Chatbots Evaluated on Clinical Oncology Cases." JAMA Network Open 7, no. 10 (2024): e2437711. http://dx.doi.org/10.1001/jamanetworkopen.2024.37711.

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ImportanceMultimodal artificial intelligence (AI) chatbots can process complex medical image and text-based information that may improve their accuracy as a clinical diagnostic and management tool compared with unimodal, text-only AI chatbots. However, the difference in medical accuracy of multimodal and text-only chatbots in addressing questions about clinical oncology cases remains to be tested.ObjectiveTo evaluate the utility of prompt engineering (zero-shot chain-of-thought) and compare the competency of multimodal and unimodal AI chatbots to generate medically accurate responses to questi
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Sensoy, Eyupcan, and Mehmet Citirik. "Evaluation and Comparison of the Knowledge Levels of Current Artificial Intelligence Programs on Retinal/Vitreous Diseases and Treatment Methods." Journal of Current Ophthalmology 36, no. 1 (2024): 78–81. http://dx.doi.org/10.4103/joco.joco_192_23.

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Abstract Purpose: To evaluate the answers to multiple-choice questions about retina and vitreous diseases and treatment modalities of Chat Generative Pre-Trained Transformer (ChatGPT), Bard, and Bing artificial intelligence chatbots, examining the level of knowledge about these subjects, and investigating the existence of their superiority over each other. Methods: Forty-six questions related to retinal and vitreous diseases and treatment modalities were asked to ChatGPT, Bing, and Bard chatbots. Results: The Bing artificial intelligence chatbot correctly answered 76.1% of the questions. ChatG
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Dosovitsky, Gilly, Blanca S. Pineda, Nicholas C. Jacobson, Cyrus Chang, Milagros Escoredo, and Eduardo L. Bunge. "Artificial Intelligence Chatbot for Depression: Descriptive Study of Usage." JMIR Formative Research 4, no. 11 (2020): e17065. http://dx.doi.org/10.2196/17065.

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Background Chatbots could be a scalable solution that provides an interactive means of engaging users in behavioral health interventions driven by artificial intelligence. Although some chatbots have shown promising early efficacy results, there is limited information about how people use these chatbots. Understanding the usage patterns of chatbots for depression represents a crucial step toward improving chatbot design and providing information about the strengths and limitations of the chatbots. Objective This study aims to understand how users engage and are redirected through a chatbot for
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Mashilo, Modiba, and Mahlatse Shekgola. "Utilising Artificial Intelligence Chatbots for Student Support at Comprehensive Open Distance E-learning Higher Learning Institutions in the Fifth Industrial Revolution." Journal of Education, Society & Multiculturalism 5, no. 1 (2024): 26–48. http://dx.doi.org/10.2478/jesm-2024-0003.

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Abstract Artificial intelligence chatbot technology holds tremendous potential to be deployed as a student support service automation platform in comprehensive open distance e-learning institutions of higher learning in the Fifth Industrial Revolution. Inadequate support service provision to students at comprehensive open distance e-learning institutions of higher education has prompted this investigation into the use of artificial intelligence chatbot technology for the provision of student support services at comprehensive open distance e-learning higher education institutions in the Fifth I
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Dissertations / Theses on the topic "Artificial intelligence chatbots"

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Pittaro, Giulio <1996&gt. "Artificial Intelligence Marketing: il caso dei Chatbots." Master's Degree Thesis, Università Ca' Foscari Venezia, 2021. http://hdl.handle.net/10579/20340.

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L’oggetto della mia tesi scaturisce da un forte interesse riguardo l’AI (Artificial intelligence) implementata nell’ambito del Marketing. Ciò che mi ha spinto a voler approfondire questo tema parte dal libro di Alessio Semoli “AI Marketing, Capire l’intelligenza artificiale per coglierne le opportunità” attraverso il quale ho potuto comprendere quanto il modo di fare business non sia più lo stesso a cause delle innovative tecnologie che rinnovano gli ambienti e la mentalità. Le nuove dinamiche economiche e sociali stanno rivoluzionando gli stili di vita e i comportamenti di acquisto, per ques
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Aljadri, Sinan. "Chatbot : A qualitative study of users' experience of Chatbots." Thesis, Linnéuniversitetet, Institutionen för datavetenskap och medieteknik (DM), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-105434.

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The aim of the present study has been to examine users' experience of Chatbot from a business perspective and a consumer perspective. The study has also focused on highlighting what limitations a Chatbot can have and possible improvements for future development. The study is based on a qualitative research method with semi-structured interviews that have been analyzed on the basis of a thematic analysis. The results of the interview material have been analyzed based on previous research and various theoretical perspectives such as Artificial Intelligence (AI), Natural Language Processing (NLP)
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Kuylenstierna, Elsa, and Hanna Trägårdh. "Customers perception of Artificial Intelligence as Chatbots in CRM." Thesis, Högskolan i Halmstad, Akademin för företagande, innovation och hållbarhet, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-44538.

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ABSTRACT  Title: Customers perception of Artificial Intelligence as Chatbots in CRM  Subject: Bachelor thesis in business administration, 15 hp  Authors: Hanna Trägårdh &amp; Elsa Kuylenstierna  Supervisor: Klaus Solberg Söilen  Examiner: Ulf Aagerup  Keywords: Artificial intelligence, Chatbots, Customer Relationship Management, Generation Z, Generation Y  Purpose: The purpose of this study is to determine the perception Swedish customers from Gen Z and Gen Y have of companies using chatbots in customer relationship management. Furthermore the study will analyze if the different generationa
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Kottorp, Max, and Filip Jäderberg. "Chatbot As a Potential Tool for Businesses : A study on chatbots made in collaboration with Bisnode." Thesis, KTH, Industriell ekonomi och organisation (Inst.), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-210768.

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The investigation aims to provide an answer to if a chatbot is a potential complement to an internal service desk of a company. The work has centered around developing a chatbot able to handle simple Q&amp;A-interaction of the internal service desk of Bisnode, the company in question. The chatbot acted as an proof of concept, which then was tested by 15 individuals. The testing was done with pre- defined user scenarios, where the test person ultimately had to fill in a questionnaire with statements related to the overall experience. By summarizing the user evaluations from the questionnaires,
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Oliveira, Aline de. "Variáveis que influenciam o consumidor em relação ao uso dos chatbots." Master's thesis, Instituto Superior de Economia e Gestão, 2018. http://hdl.handle.net/10400.5/18164.

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Mestrado em Marketing<br>As empresas frequentemente buscam moldar a evolução das aplicações tecnológicas e estão cada vez mais utilizando chatbots e inteligência artificial para se comunicar com os clientes, resolver dúvidas, problemas de atendimento, procurar informações, comprar produtos e serviços, reservar hotéis, fazer perguntas às empresas, entre outros. Sendo assim, o objetivo desta pesquisa consiste em explorar diferentes variáveis externas e do Modelo TAM para ver se influenciam o consumidor em relação ao uso dos chatbots pelas empresas. Para coletar os dados quantitativos foi realiza
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Matias, Ana Catarina de Faria Blanc Félix. "A influência da inteligência artificial no e-commerce : o uso dos chatbots." Master's thesis, Instituto Superior de Economia e Gestão, 2020. http://hdl.handle.net/10400.5/20957.

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Mestrado em Gestão de Sistemas de Informação<br>Nos últimos anos, tem havido um grande avanço tecnológico e as novas tecnologias têm estado cada vez mais presentes no nosso dia-a-dia, mesmo sem nos apercebermos, um destes casos é a inteligência artificial (IA). Um dos grandes impactos que a IA tem no nosso dia-a-dia é no e-commerce. O e-commerce é conhecido como o modelo de negócio que utiliza as diversas plataformas eletrónicas para fazer comércio online de bens. Este estudo centra-se na análise da perceção dos consumidores relativamente à influência da inteligência artificial no e-commerce
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Lidén, Alexander, and Karl Nilros. "Percieved benefits and limitations of chatbots in higher education." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-96327.

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Prior to 2012 artificial intelligence, the study of intelligent agents, followed Moore’s law which states that compute is doubling every two years. Post 2012 it has been doubling every 3.4 months. However, intelligent agents are focusing on human language, and conversation is rarely developed for education. This study investigates a student’s perceived benefits and limitations of chatbots in higher education, by exploring the relative advantage, complexity, and compatibility of a different chatbot functionality. By interviewing students the authors could establish four different themes that pe
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Kero, Chanelle, and Veronica Törnblom. "Utveckling av en chatbots dialog för implementation i en webbaserad kundtjänst." Thesis, Luleå tekniska universitet, Institutionen för system- och rymdteknik, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-69046.

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Automatisering av kundtjänster genom implementering av chatbotar blir allt vanligare för att kunna erbjuda kunder en mer tillgänglig och effektiv service. Vid implementering av chatbotar i kundtjänster lämnas den mänskliga kontrollen och kundens upplevelse delvis över till ett digitalt system, vilket ställer krav på utformning av chatbotars dialoger. Syftet med arbetet är att ta fram en artefakt i form av en chatbot och utveckla dess dialog för en framtida implementation i en kundtjänst. Arbetet ämnar att ta fram designprinciper för utformning och utveckling av chatbotar och deras dialoger i e
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Hultman, Anna, and Mikaela Zarki. "Do you mind talking to a chatbot? : A quantitative study about how chatbots affect the digital customer experience within Swedish banks." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-104863.

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This bachelor's degree thesis aims to increase the understanding of how chatbots affect the digital customer experience within Swedish banks. Furthermore, this study examines how bank chatbot's technical quality affects the digital customer experience. In this thesis, the authors have chosen to use a deductive approach and a quantitative research strategy. Moreover, the authors used the Statistical Package for Social Sciences (SPSS) program to process the collected quantitative data from the questionnaires. The thesis empirical findings were analyzed and discussed in correlation to previous re
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Gersil, Tuna, and Ismail Hilal. "The Role of Conversational Interfaces in the Future of Digitaland Technology." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279688.

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Conversational interfaces (CIs) have been a trending topic in recent years. As of the last decade, CIs have emerged with the aim of simplifying human-machine interactions and found a wide use case in the market. For example, Siri and Google Assistant are some of the most well-known CIs developed by the tech giants Apple and Google. The digital landscape has evolved from web, to mobile apps, to recently CIs. Nowadays, CIs, in particular chatbots and voicebots, are becoming increasingly common. Whether navigating the web or messaging on a phone, it is likely that CIs have been confronted offerin
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Books on the topic "Artificial intelligence chatbots"

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Artificial Intelligence in Ancient Latin. Independently published, 2020.

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Peizker, Tania. HOW ARTIFICIAL INTELLIGENCE and CHATBOTS HAVE CHANGED HUMAN-ROBOT INTERACTION. Business Expert Press, 2017.

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Galitsky, Boris. Developing Enterprise Chatbots: Learning Linguistic Structures. Springer, 2019.

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Lee, Jyh-An, Reto Hilty, and Kung-Chung Liu, eds. Artificial Intelligence and Intellectual Property. Oxford University Press, 2021. http://dx.doi.org/10.1093/oso/9780198870944.001.0001.

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This book explores artificial intelligence (AI), which has become omnipresent in today's business environment: from chatbots to healthcare services to various ways of creating useful information. While AI has been increasingly used to optimize various creative and innovative processes, the integration of AI into products, services, and other operational procedures raises significant concerns across virtually all areas of intellectual property (IP) law. Thus, AI has drawn extensive attention from IP experts globally and there have been some works on specific issues in the intersection between A
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Line, Hugh. AI Chatbot Revolution: 5 Ways That Artificial Intelligence Chatbots Will Improve Our Creativity, Mental Health, and Productivity. Lulu Press, Inc., 2023.

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Artificial Intelligence Valuation: The Impact on Automation, BioTech, ChatBots, FinTech, B2B2C, and Other Industries. Palgrave Macmillan, 2024.

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Peitzker, Tania. Uses and Risks of Chatbots in Business: Botification Within Applied Artificial Intelligence and Machine Learning. Business Expert Press, 2020.

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Embracing Chatbots in Higher Education: The Use of Artificial Intelligence in Teaching, Administration, and Scholarship. Taylor & Francis Group, 2024.

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Peitzker, Tania. Uses and Risks of Chatbots in Business: Botification Within Applied Artificial Intelligence and Machine Learning. Business Expert Press, 2020.

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Mayo, Joe. Programming the Microsoft Bot Framework: A Multiplatform Approach to Building Chatbots: A Multiplatform Approach to Building Chatbots (Developer Reference). Microsoft Press, 2017.

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Book chapters on the topic "Artificial intelligence chatbots"

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Terblanche, Nicky. "Artificial intelligence coaching chatbots." In The Digital and AI Coaches' Handbook. Routledge, 2024. http://dx.doi.org/10.4324/9781003383741-10.

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Barone, Ada Maria, and Emanuela Stagno. "Chatbots." In Artificial Intelligence along the Customer Journey. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-48792-7_3.

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Ciesla, Robert. "Towards an Artificial General Intelligence." In The Book of Chatbots. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-51004-5_8.

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Moro-Visconti, Roberto. "Chatbots and Generative Artificial Intelligence." In Artificial Intelligence Valuation. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-53622-9_8.

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Ciesla, Robert. "Developments in Artificial Intelligence and Linguistics." In The Book of Chatbots. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-51004-5_2.

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Moreno-Guerrero, Antonio-José, José-Antonio Marín-Marín, Pablo Dúo-Terrón, and Jesús López-Belmonte. "Chatbots in Education." In Artificial Intelligence in Higher Education. CRC Press, 2022. http://dx.doi.org/10.1201/9781003184157-4.

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Vashishth, Tarun Kumar, Vikas Sharma, Kewal Krishan Sharma, Bhupendra Kumar, Atul Kumar, and Rajneesh Panwar. "Artificial Intelligence (AI)–Powered Chatbots." In Technology and Luxury Hospitality. Routledge, 2024. http://dx.doi.org/10.4324/9781003488248-15.

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More, Amrita Baid. "Chatbots." In Advances in Digital Marketing in the Era of Artificial Intelligence. CRC Press, 2024. http://dx.doi.org/10.1201/9781003450443-10.

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Rejeb, Abderahman, Karim Rejeb, and John G. Keogh. "Chatbots in Food Marketing." In Encyclopedia of Artificial Intelligence in Marketing. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-75316-9_11-1.

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Kurni, Muralidhar, Mujeeb Shaik Mohammed, and K. G. Srinivasa. "Chatbots for Education." In A Beginner's Guide to Introduce Artificial Intelligence in Teaching and Learning. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-32653-0_10.

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Conference papers on the topic "Artificial intelligence chatbots"

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Oleksenko, Roman, Valentyna Voronkova, Vitalina Nikitenko, Iryna Silina, and Roman Afonov. "CHATBOTS AS A KEY ENGINE OF ARTIFICIAL INTELLIGENCE: TRENDS AND PROSPECTS FOR DEVELOPMENT." In 11th SWS International Scientific Conferences on SOCIAL SCIENCES - ISCSS 2024. SGEM WORLD SCIENCE, 2024. https://doi.org/10.35603/sws.iscss.2024/s16/90.

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Chatbot research, a pertinent and crucial domain within artificial intelligence and information technology, aims to showcase chatbots as pivotal catalysts for advanced artificial intelligence. With the evolution of technology and the burgeoning volume of information, users increasingly seek efficient means of interaction for convenient access to information, thereby facilitating communication. Chatbots, being instrumental in this endeavor, not only serve as key drivers of artificial intelligence but also play a pivotal role in various sectors, particularly in education. The integration of chat
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Balaji, K., and P. Seshagiri Rao. "Artificial Intelligence and Chatbots: Transforming User Experience in E-tailing." In 2024 9th International Conference on Communication and Electronics Systems (ICCES). IEEE, 2024. https://doi.org/10.1109/icces63552.2024.10859474.

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Owen, Christopher, and Derwin Suhartono. "Artificial Intelligence-Powered Intent Classification for Indonesian E-Wallet Customer Service Chatbots." In 2024 International Conference on Intelligent Cybernetics Technology & Applications (ICICyTA). IEEE, 2024. https://doi.org/10.1109/icicyta64807.2024.10913352.

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Sankaran, Sridharan. "Ensuring Trust and Security in AI-Powered Chatbots: A Framework for Standardization." In 2025 IEEE Conference on Artificial Intelligence (CAI). IEEE, 2025. https://doi.org/10.1109/cai64502.2025.00263.

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Sundarambal, Balaraman, Amirthavarshini H, Suresh Subramanian, Chokiyan Karthikeyini, Senthil Kumar G, and Kirubakaran N. "Mental Healthcare Chatbots: Technological Advancements, Challenges, and Opportunities." In 2025 International Conference on Data Science, Agents & Artificial Intelligence (ICDSAAI). IEEE, 2025. https://doi.org/10.1109/icdsaai65575.2025.11011865.

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AlMakinah, Rawan, Andrea Norcini-Pala, Lindsey Disney, and M. Abdullah Canbaz. "Enhancing Mental Health Support Through Human-AI Collaboration: Toward Secure and Empathetic AI-Enabled Chatbots." In 2025 IEEE Conference on Artificial Intelligence (CAI). IEEE, 2025. https://doi.org/10.1109/cai64502.2025.00038.

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MJ, Ranil Mukesh, Karthikeyan S, and Meenalosini Vimal Cruz. "One Model Fits All? Rethinking Medical AI Chatbots with Specialized Retrieval." In 2025 6th International Conference on Artificial Intelligence, Robotics and Control (AIRC). IEEE, 2025. https://doi.org/10.1109/airc64931.2025.11077513.

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Indumini, M. M. A. H., K. A. S. H. Kulathilake, and D. K. Hettiarachchi. "Implementing Cognitive Behavioral Therapy in Chatbots to Reduce Students’ Exam Stress using ChatGPT." In 2024 8th SLAAI International Conference on Artificial Intelligence (SLAAI-ICAI). IEEE, 2024. https://doi.org/10.1109/slaai-icai63667.2024.10844930.

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Amarasinghe, D. K. D. K., and Budditha Hettige. "Exploring Mind Models: A Comparative Study as the Inaugural Step Towards Consciousness Chatbots." In 2024 8th SLAAI International Conference on Artificial Intelligence (SLAAI-ICAI). IEEE, 2024. https://doi.org/10.1109/slaai-icai63667.2024.10844947.

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Ranjan, Nishtha, Anubhuti Gupta, Lalit Kumar Sharma, and Shikha Kapoor. "Adoption of AI Chatbots: Revolutionizing E-Grocery Shopping in Delhi-NCR." In 2024 International Conference on Artificial Intelligence and Emerging Technology (Global AI Summit). IEEE, 2024. https://doi.org/10.1109/globalaisummit62156.2024.10947921.

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Reports on the topic "Artificial intelligence chatbots"

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Melnyk, Yuriy, and Iryna Pypenko. Artificial intelligence as a factor revolutionizing higher education. KRPOCH, 2024. https://doi.org/10.26697/krpoch.melnyk.pypenko.report.pppmsf.2024.

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The role of artificial intelligence-based chatbots in higher education practice was considered. The use of chatbots among higher education stakeholders (students and faculty) was studied. A model of stakeholder behaviour was developed. This model describes two ways of solving problems: with and without the use of artificial intelligence. Trends in the use of chatbots in higher education were identified: students were 26.9% more likely than faculty to use artificial intelligence-based chatbots to prepare for classes or complete assignments at their college/university; almost all students (68.0%
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Melnyk, Yuriy, and Iryna Pypenko. The legitimacy of artificial intelligence and the role of ChatBots in scientific publications. KRPOCH, 2023. http://dx.doi.org/10.26697/krpoch.melnyk.pypenko.report.2023.

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Rodrigues do Nascimento Junior, Edmilson. Annotated Bibliography - A conversation on artificial intelligence, chatbots, and plagiarism in higher education. (King, 2023). ResearchHub Technologies, Inc., 2023. http://dx.doi.org/10.55277/researchhub.l67b3be8.

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Bourrier, Mathilde, Michael Deml, and Farnaz Mahdavian. Comparative report of the COVID-19 Pandemic Responses in Norway, Sweden, Germany, Switzerland and the United Kingdom. University of Stavanger, 2022. http://dx.doi.org/10.31265/usps.254.

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The purpose of this report is to compare the risk communication strategies and public health mitigation measures implemented by Germany, Norway, Sweden, Switzerland, and the United Kingdom (UK) in 2020 in response to the COVID-19 pandemic based on publicly available documents. The report compares the country responses both in relation to one another and to the recommendations and guidance of the World Health Organization where available. The comparative report is an output of Work Package 1 from the research project PAN-FIGHT (Fighting pandemics with enhanced risk communication: Messages, comp
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