Dissertations / Theses: 'Assessing organizational culture'

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Bischoff, Lena. "Organizational culture persistence versus change : How organizational culture is interpreted and formulated in the work life of a company with a cultural focus." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-67408.

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Background: Organizational culture is one of the most prominent topics in academia and has gained its status due to the transferability from academia into managerial practice. Today, organizational culture has become an institutionalized topic and scholars call for a need to revive the topic (Chatman & O'Reilly, 2016). Inconsistency with organizational culture and organizational vision, external market pressure and a changing composition of the workforce ask to adapt organizational culture to current times. Research question: How is culture formulated and the evolution of cultural values interpreted in the work life of a company with a cultural focus? Purpose: The purpose of this thesis is to describe how a multinational company with a strong focus on the management of culture and values re-interprets their core cultural values in the face of modernization and internationalization. At the same time, the preservation of the cultural core is investigated by looking at how culture is expressed at the case company. Method: The research design of this study is a qualitative case study with the collection of empirical data through interviews, observations, and organizational documents. Abductive reasoning was employed to serve the exploratory layout of the study. A constructivist ontological and interpretivist epistemological position was taken. Quality criteria, relevant for qualitative research studies were considered. Conclusion: The findings of my study show that organizational culture change and preservation ask for a differentiated point of view between promoted modification in cultural content such as formalized communication, and the degree of modification in cultural consensus, behavior and intensity of expression.The data shows a dissonance between communicated and exhibited change, where behavior does not meet the stage of textualized modification. The organizational culture at IKEA is characterized by stability and persistence with a notion of ethnocentricity. It is still expressed and experienced in the same way that it has been for many years despite attempts to reinvigorate it.

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Merican, W. Rohana A. "Organizational culture and change : assessing impact in British Higher Education." Thesis, University of Strathclyde, 1993. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21273.

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This study examines the efforts of British university management to cope with the rapid environmental change experienced during the past fifteen years. Central to these efforts has been the attempt to adopt a more business like approach to management and to inculcate a customer oriented culture amongst staff through training and development. This study explores key assumptions underlying this strategy of change. First, that organization cultures can indeed be managed by development and training initiatives. Second and more specifically, that training can produce the desired attitude towards customers. To do this, the literature on organization culture and change was critically reviewed to establish both a theoretical and empirical bases for the present study. From the review the operational definition of "culture as meaning" was developed and a distinctively eclectic methodological approach was created. Also an additional hypothesis was added, namely that research and instrument design crucially influence the recorded change in attitude and culture indicated by previous studies, that is, the apparent success of intervention was a function of the mode of measurement adopted. The results of the study indicate that, if measurement effects are controlled for, training has no systematic impact at all on attitudes. The key influence on attitude is the total experience of working within a particular organization (the "being there" factor), and that only a holistic approach to organizational development would be feasible. Ad hoc initiatives cannot bring about the desired change.

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Puppatz, Martin [Verfasser], and Jürgen [Akademischer Betreuer] Deller. "Assessing Organizational Culture and Investigating its Link to Organizational Effectiveness / Martin Puppatz ; Betreuer: Jürgen Deller." Lüneburg : Universitätsbibliothek der Leuphana Universität Lüneburg, 2017. http://d-nb.info/1131354249/34.

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Puppatz, Martin Verfasser], and Jürgen [Akademischer Betreuer] [Deller. "Assessing Organizational Culture and Investigating its Link to Organizational Effectiveness / Martin Puppatz ; Betreuer: Jürgen Deller." Lüneburg : Universitätsbibliothek der Leuphana Universität Lüneburg, 2017. http://nbn-resolving.de/urn:nbn:de:gbv:luen4-opus-144408.

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OZGULER, MUSTAFA. "COMPARING AND ASSESSING THE PREPAREDNESS OF POLICE ORGANIZATIONS IN COUNTER-TERRORISM (NETHERLANDS AND UNITED KINGDOM)." Kent State University / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=kent1219738755.

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Zwaan, Leigh. "Assessing organisational culture in a hospital in the Western Cape." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7485_1182227253.

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Organisational culture has been one of the most studied and theorised concepts in organisational development. New ways of working, globalisation, increased competition and change in technology have created a greater need for strategic innovation and co-ordination and integration across units (Schein, 1992). Culture is the single most important factor for success or failure and has the greatest potential to effect organisational improvements or hold it back (Deal &
Kennedy, 1982
Fowler, 2002). Research suggests that organisational culture, its assessment and management is increasingly viewed as a necessary part of healthcare improvements (Scott, Mannion, Davies &
Marshall, 2003). In the health care environment, organisational culture has been associated with several elements of organisational experience and initiatives that contribute to quality, such as nursing care, job satisfaction and patient safety (Boan &
Funderburk, 2003).

In order to implement strategic initiatives or performance improvement interventions, it is important that an organisation understands the current status of its organisational culture. The best way to gain understanding of the culture is by assessing it (Davidson, 2004).
he aim of the research was to assess the organisational culture of a private hospital in the Western Cape. For the purpose of this study a quantitative methodology adopted used utilising purposive sampling. The sample (n = 221) was inclusive of males and females and comprised of permanent and contract employees extending across the following departments: Human Resources, Patient Administration, Pharmacy, Technical, Support Services and Nursing. The nursing department was the largest representative group of the sample. The sample also included of medi-staff, management and an additional small hospital that reports to the management team. The Denison Organisational Culture Survey was used to gather data for the study. The Survey measures four culture traits, namely, involvement, consistency, adaptability and mission. Descriptive and inferential statistics were used to analyse the data. Results indicated that employees perceived involvement, consistency, adaptability and mission positively. Furthermore, there were no significant differences found for consistency and sense of mission by employees in different departments. There were several limitations of the study. Amongst others, the results cannot be generalised to the broader population of all private hospitals as the findings are unique to the particular organisation. Secondly, the Denison Organisational Culture Survey has only been validated in a financial organisation in South Africa. A recommendation for further research would be to utilise quantitative as well as qualitative methodology to add to the existing body of knowledge.

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Juskiw, Peter. "Assessing the Implementation of Internal Branding Training in the Hotel Industry." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3689.

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Internal branding (IB) evolved from marketing to engage employees in a company's strategic planning. IB has been studied extensively in the hospitality industry, but not with human resource (HR) departments. The purpose of this phenomenological study was to assess the effectiveness of corporate training designs in instilling IB corporate values in global employees of a multinational hotel chain to determine whether European core values could be transferred across different cultural backgrounds. Structured interviews on IB were conducted with 22 HR practitioners of a luxury hotel chain to capture essential information through the lived experiences of the participants, all of whom were involved in how the design of such training programs can instill corporate core values in employees across national cultures. Transcribed interview responses were analyzed using the simplified Stevick-Colaizzi-Keen method to generate textual and structured descriptions to capture IB from their perspectives. The analysis revealed (a) that the HR employees were sensitive to certain core values that did not readily translate to overall brand and employee loyalty, as well as good company-employee working relationships, and (b) the importance of designing effective yet standardized training materials that addressed cultural differences or could be adapted as needed. These findings can help to promote more effective global brand recognition and provide HR specialists with knowledge to educate trainers about better techniques to deliver training across different cultures and engage employees on core values. Employees will be happier performing their roles, have increased job satisfaction, and demonstrate improved levels of productivity.

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Santoriello, Anthony John. "Assessing Unique Core Values with the Competing Values Framework: The CCVI Technique for Guiding Organizational Culture Change." PDXScholar, 2015. https://pdxscholar.library.pdx.edu/open_access_etds/2315.

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Extensive research suggests organizations have unique guiding principles, called core values, which play a central role in strategic decision making, sustaining high-performance cultures, and guiding organizational culture change. Although the Competing Values Framework (CVF) has been widely used to identify a standardized set of core values, it has not been used to identify unique core values at a given organizations. Unique core values help to distinguish organizations and drive market success. The present research focused on development of a technique to extend the application of the CVF to identify the core values unique to a given organization. The CVF-based Core Values Identification Technique (CCVI) was developed and empirically tested at three companies. Data collection methods included semi-structured interviews, review of documents, participant observation and the standard CVF-based Organizational Culture Assessment Instrument (OCAI). The data analysis employed grounded theory methods in conjunction with the standard OCAI analysis. The primary research result is the iteratively developed and empirically tested tool, the CCVI Technique. Secondary research results include the identification of unique core values at each of the three participating companies. Lessons learned and the rationale for making modifications to the technique based on the case studies, along with best practices for utilization and opportunities for informing organizational change efforts are discussed.

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Whitely, Ashley Lauren. "Getting To “The Pointe”: Assessing the Light and Dark Dimensions of Leadership attributes in Ballet Culture." Xavier University / OhioLINK, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1493216425118529.

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Levendal, Arend Randolph Dimitre. "Assessing cultural readiness for lean implementation at an automotive component manufacturer in Port Elizabeth." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/18145.

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Automotive component manufacturers face significant competitive challenges in the global market and are constantly looking for means to improve their competitive advantage. Organisations then often acquire lean tools as an attractive option to achieve this. Research has however highlighted that the underlying “Lean Culture” is what is really necessary for organisations to achieve and maintain a competitive advantage. According to Rother (2010) lean implementation can be seen as a project or an initiation of an on- going development process where learning is taking place. This implementation implies a change in organisational culture from its existing state to a state where it reflects a lean culture. The literature review into Lean highlights the importance of establishing a Lean Culture. This research relied on an existing Lean Culture Causal Framework to assess cultural readiness for lean implementation at an automotive component manufacturer in Port Elizabeth (Company X). This was done utilising an empirical study which relied on an existing questionnaire associated with the said Lean Culture Causal Frame work. This Framework focuses on four broad categories of leadership actions; Awareness, Engagement, Consistency and Accountability.

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Carrasco, Teodoro Enrique. "Assessing Administrative and Political Factors in Implementing a Living Wage Ordinance." FIU Digital Commons, 2008. http://digitalcommons.fiu.edu/etd/9.

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Since 2000, the number of living wage ordinances has steadily increased throughout the country. While most of the current research has focused on the beneficial outcomes of living wages, little has been published on their administrative practices. To address this shortcoming, this study focused on the identification of key administrative and political factors involved impacting the implementation of living wage ordinances in Miami-Dade and Broward Counties. The study utilized a triangulation of interviews, surveys, and direct observation. The author conducted interviews of administrators and members of the living wage oversight boards in both counties and observed the monthly meetings held by each county’s oversight board from January 2006 to June 2007. These findings were buttressed with a national survey of senior staff in other living wage communities. The study utilized descriptive statistics, Chi Square, Cronbach’s Alpha, and Spearman’s Rank Correlation Coefficient (Spearman’s rho). Interviews indicated that administrators in Dade and Broward are seriously under-staffed and budgeted. Ambiguities in the enabling ordinances have lead to loopholes that undermine implementation and accountability for participating contractors. Survey results showed that policy ambiguity, organizational politics, and a lack of organizational capacity were significant negative factors in the implementation process while an organizational culture emphasizing consistent enforcement was a positive factor. Without the proper inputs, an organization hinders itself from meeting its outputs and outcomes. This study finds that Broward and Miami-Dade Counties do not provide the necessary administrative support to implement a living wage effectively – in stark contrast to the high hopes and strong political support behind their passage. For a living wage to succeed, it first needs an organizational culture committed to providing the necessary resources for implementation as well as transparent, consistent accountability mechanisms.

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Green, Andrew J. (Andrew John). "Assessing organizational culture : do the values and assumptions of Canadian chemical companies reflect those espoused by "responsible care?"." Thesis, Massachusetts Institute of Technology, 1995. http://hdl.handle.net/1721.1/32681.

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Abdelsalam, Yusri A. "Using the extended MARKOR scale in assessing market orientation and firm's performance : a study of Libyan manufacturing companies." Thesis, University of Gloucestershire, 2011. http://eprints.glos.ac.uk/3283/.

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Libya is seen by many investors from across the World as a market of immense potential even though the degree of openness of the Libyan market has until recently remained comparatively limited. There are signs now however, that the government is pursuing a more conciliatory approach towards foreign businesses. The Libyan authorities are now encouraging private-sector involvement and inward investment, but appreciate that a fundamental change in organisational culture will be necessary. Therefore the movement in Libya today, toward improvement in organisations and the Government has introduced liberalisation of the economy, and is creating stronger ties with the Western world, now that sanctions have been lifted. This change is exemplified by the greater scope allowed to private enterprise in the retail trade, small-scale industries and agriculture. There has been previous research carried out, into the ways that the competitive nature of all Libyan organisations can be improved. There is a great need, in order to understand organisation's marketing capabilities and orientations, to investigate their validity in a wide variety of developing countries. However, there are only a few empirical studies which have investigated the development of MO in transitional economies and there is increasing pressure for the MO of organisations in these developing countries, where the process of economic diversification is taking place rather rapidly to be investigated (Anwar, 2008). This is mainly due to the fact that the contemporary research carried out in the West has provided evidence of strong links between MO and performance. There has been very little empirical research to investigate these links in developing countries with transitional economies. The strategy for this research consisted of specific objectives that had been derived from the research questions and it was the nature of these which suggested the use of a non-experimental fixed strategy such as a survey. The survey as a research tool has been widely used by others and is based upon the well-established statistical principles of sampling; additionally a survey offers a relatively simple and straightforward approach to the study of people's attitudes, values and beliefs. The MARKOR questionnaire allowed a tried and tested data collection tool to be used and as the most important aspects of such research are credibility, reliability and validity, the standardisation offered by the questionnaire provided a means to gather consistent answers to consistent questions. A group of these managers were subsequently interviewed at a different time when initial analysis of the quantitative data from the questionnaire prompted a set of follow-up interview questions. From this research it can be concluded that there is evidence of a significant relationship between market orientation and perceived business performance. But there are currently various levels of market orientation being operated within the Libyan manufacturing companies surveyed. Furthermore there are very marked difference in the levels of market orientation present between companies from the different sectors and between companies operating in the private sector compared with those which are under state control.

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Taylor, Campbell Susan. "Organizational competencies and cross cultural issues assessing community competencies to adapt to the arrival refugee diaspora /." Online version, 2003. http://www.uwstout.edu/lib/thesis/2003/2003taylorcampbells.pdf.

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Liang, Wei-Fang, and 梁維方. "Assessing airline organizational safety culture." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/82305117565963960789.

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碩士
國立交通大學
交通運輸研究所
93
Organizational safety culture implies the recognition of safety value and ways for an airline operation and is a key factor affecting an airline safety performance. Consequently, a comprehensive airline organizational safety culture inventory which can efficiently diagnose airline safety status as well as discover culture difference and potential risk so as to enhance regular operation is a necessary tool for airline safety management. This research starts with the identification of regular operation and duties for all departments in an airline. On this basis, the organization structure of an airline is divided into three levels: management, operation and staff. Moreover, airline organizational safety culture is decomposed as three dimensions - perception, internal environment and behavior - according to literature review. Thereafter, the airline organization safety culture inventory is constructed by combing the aforementioned three organization level and three safety culture dimensions in addition to their corresponding measurements. This inventory was tested with a domestic airline and the main findings are as follows: (1)The developed inventory has good reliability, content validity and conceptual validity; (2)Results of the path analyses have shown that superiors and subordinates of management and operation levels have significant positive effect in each dimension, except those of superiors’ perception to behavior and subordinates’ perception to internal environment; (3)Superiors and subordinates of staff level had no significant effect in each dimensions, except those of superiors’ perception to internal environment and subordinates’ internal environment to behavior ; (4)Gender and education background had no significant difference in each dimension, but age, marital status, and work experience had shown significant difference in some dimensions; (5)The dimension scores of management level was obviously higher than other levels and some of the dimension scores of superiors was higher than subordinates’. The analysis results show that the constructed airline organization safety inventory is practicable and helpful for understanding the features of an airline organizational safety culture as well as discovering the deficiency of regular operation of an airline.

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Mouzouris-Ferreira, Christina. "Assessing the reliability and validity of a leadership climate survey." Thesis, 2014. http://hdl.handle.net/10210/11301.

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M.Com. (Human Resource Management)
This study is based on the need for developing an instrument that would be able to assess an engaging leadership climate in organisations. Research has shown that there is a link between leadership and organisational climate. Leaders are therefore responsible for creating a climate that facilitates the optimal engagement of employees. Prior to this study, there was no instrument available to assess to what extent such an engaging leadership climate exists. This study reports on the development of such an instrument within an organisation in the South African financial and banking sector: the Engaging Climate Survey (ECS). A non-random, purposive sampling procedure performed on the target population yielded a sample of n = 1 436 (a 100% response rate). Factor and reliability analyses on the completed questionnaire yielded a uni-dimensional construct with high internal consistency and reliability (α = .964).

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Fosso, Wamba S., M. M. Queiroz, L. Wu, and Uthayasankar Sivarajah. "Big Data Analytics-enabled Sensing Capability and Organizational Outcomes: Assessing the Mediating Effects of Business Analytics Culture." 2020. http://hdl.handle.net/10454/18144.

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Yes
With the emergence of information and communication technologies, organizations worldwide have been putting in meaningful efforts towards developing and gaining business insights by combining technology capability, management capability and personnel capability to explore data potential, which is known as big data analytics (BDA) capability. In this context, variables such as sensing capability—which is related to the organization’s ability to explore the market and develop opportunities—and analytics culture—which refers to the organization’s practices and behavior patterns of its analytical principles—play a fundamental role in BDA initiatives. However, there is a considerable literature gap concerning the effects of BDA-enabled sensing capability and analytics culture on organizational outcomes (i.e., customer linking capability, financial performance, market performance, and strategic business value) and on how important the organization’s analytics culture is as a mediator in the relationship between BDA-enabled sensing capability and organizational outcomes. Therefore, this study aims to investigate these relationships. And to attain this goal, we developed a conceptual model supported by dynamics capabilities, BDA, and analytics culture. We then validated our model by applying partial least squares structural equation modeling. The findings showed not only the positive effect of the BDA-enabled sensing capability and analytics culture on organizational outcomes but also the mediation effect of the analytics culture. Such results bring valuable theoretical implications and contributions to managers and practitioners.

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Dissertations / Theses on the topic 'Assessing organizational culture'

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